Phoenix Job Description Sample
Customer Service Rep
Location Phoenix, Arizona Job ID 18-76967 Date posted 02/15/2018
At Labcorp, we understand what's important. It's the people whose lives we help improve that matter the most. We connect our company and our people in ways that few companies can. Each day, our team members have an opportunity to build rewarding careers and experience the satisfaction of knowing the work they do helps save lives.
As a customer service rep, you will serve as a liaison between LabCorp branches or regional laboratories and its customers in response to inquiries and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties. This is a high volume call center environment; taking 120+ calls per day.
This is full time position with great medical benefits, 18 personal/sick days to start, 6 holidays, 401k matching, life insurance, access to discounts at major retailers, career growth opportunities, and other benefits.
License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience. Medical background or previous healthcare related experience will be helpful. Must be able to work overtime as business needs require.
Saturday 7:00 am
5:30 pm with overtime as business needs require
Check out where you could be working if you apply.
Lab Assistant Phoenix, Arizona
Customer Service Representative
- Specimen Management Phoenix, Arizona
- Client Services Representative Phoenix, Arizona
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Labcorp Specialty Labs
LabCorp and its Specialty Testing Group, a fully integrated portfolio of specialty and esoteric testing laboratories.
An important link between our patients and our laboratory.
Help contribute to health care decisions nationwide.
What you need to know about applying at LabCorp.
Project Controls Engineer I - Phoenix
Freeport-McMoRan is a premier U.S.- based natural resource company with headquarters in Phoenix, Arizona. We operate large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold, molybdenum, cobalt, oil and gas. The Company has a dynamic portfolio of operating, expansion and growth projects in the copper industry and is the world's largest producer of molybdenum and a significant gold, oil and gas producer. We have a long and successful history of conducting our business in a safe, highly efficient and socially responsible manner.
We have the assets, the talent, the drive and the financial strength to provide attractive and rewarding careers for our employees. We encourage you to take some time to explore your career opportunities at Freeport-McMoRan.
Under general supervision, provides technical advice and guidance for designated Engineering projects including but not limited to project management, construction management, cost and schedule analysis, project reporting, and general project controls.
Assesses the impact of design or construction changes and associated cost growth or schedule slippages
Evaluates proposed process improvements, requests for information (RFIs), and differing site conditions for impacts to the project in terms of cost and schedule
Utilizes Engineering knowledge and experience to review and process Engineering submittals, and track the progress of the same and coordinate submittal and reviews with the Project Manager, project team members and any other stakeholders as directed by Supervisor
Validates the reported progress percentage based on the rules of credit established within the project with the contractors through spot checks of the design documents and/or construction progress
Reviews contractor schedules for accuracy and alignment with the overall master schedule
Reviews project documents, including design sets, to determine project milestones and sequencing and validate that the construction schedules comply with the project documents
Assists in processing of project change notices and reporting of changes through Freeport's Change Management System
Assists in compilation of all weekly, monthly, and quarterly reports for the project
Provides guidance, direction, and specialized assistance for the resolution of difficult project control issues through various methods such as using industry related technical knowledge, designing innovative short cuts, and reviewing Engineering alternatives
Analyzes, evaluates, and forecasts status against an established baseline schedule
Understands the construction methodology and can identify potential issues and impacts and propose corrective actions
Estimates quantities and cost of materials, equipment, or labor to validate project estimates, change orders and scope changes through the review of design drawings, sketches, calculations or other information supplied by the engineering or construction company
Understands and applies Engineering, Procurement and Construction terminology, concepts and relationships to the scope of work and ensures adherence to safety and quality standards
Analyzes survey reports, maps, drawings, blueprints, aerial photography, and other topographical or geologic data to assist in project planning
Based on design reviews, identifies any out of scope changes and documents quantity variances based on material take offs (MTOs) from design documents
Reviews contractor equipment logs, time sheets, supplier invoices and contracts to check that equipment and personnel are being utilized as specified
Performs other duties as required
Bachelor's degree in appropriate Engineering discipline
Knowledge of the principles and practices of Engineering
Able to research and analyze information of considerable difficulty and draw valid conclusions
Ability to develop and maintain awareness of occupational hazards and safety precautions
Skilled in following safety practices and recognizing hazards
Ability to communicate effectively, both orally and in writing
Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
Must be able to work in a potentially stressful environment
Work is in a mine or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs and ladders, work on elevated platforms, talk, hear and see
Occasionally may be required to lift moderately heavy objects up to thirty (30) pounds during the course of the workday
Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
Freeport-McMoRan promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws
Freeport-McMoRan has reviewed the jobs at its various office and operating sites and determined that many of these jobs require employees to perform essential job functions that pose a direct threat to the safety or health of the employees performing these tasks or others. Accordingly, the Company has designated the following positions as safety-sensitive:
Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or
Positions which are held by employees who operate equipment, machinery or motor vehicles in furtherance of performing the essential functions of their job duties, including operating motor vehicles while on Company business or travel (for this purpose "motor vehicles" includes Company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of Company business or while on Company travel); or
Positions which Freeport-McMoRan has designated as safety sensitive positions in the applicable job or position description and which upon further review continue to be designated as safety-sensitive based on an individualized assessment of the actual duties performed by a specifically identified employee
Equal Opportunity Employer/Protected Veteran/Disability
Business Development Intern
About L3 Technologies
L3 Technologies is a leading provider of a broad range of communication, electronic and sensor systems used on military, homeland security and commercial platforms. L3 is also a prime contractor in aerospace systems, security and detection systems, and pilot training.
About Aviation Communication & Surveillance Systems (ACSS)
Aviation Communication & Surveillance Systems (ACSS), is a leader in safety avionics systems that increase safety, situational awareness and efficiency for commercial and military flight operators.
ACSS is a joint venture company of L3 & Thales. ACSS designs and manufactures products for all aircraft and helicopter segments, and supports products for air transport and regional airlines, business aviation, and helicopter, general aviation, and military aircraft operators. More than 75,000 ACSS products are operating in commercial, corporate and military aircraft.
ACSS in Phoenix, Arizona
Located conveniently near route 101 and 7th Avenue in Phoenix, ACSS is in close proximity to desert mountains for hiking and outdoor activities, amazing shopping, and within 90 miles of mountain lakes and forests.
ACSS facilities include an on-site cafeteria and employees enjoy a 9/80 work schedule with every other Friday off.
ACSS has exciting internship opportunities for a Business Development Intern. The Intern will interface with the Business Development and Marketing team responsible for:
Development of product marketing material, business cases and new product concepts documented in our 5-year roadmap.
Support market analysis, data gathering, competitive analysis and research, business case support, presentations (power point) and support the Product Marketing activity including any required updates to the Sales Toolkit
Skills and Knowledge
Current degree program in Engineering, Program Management, Business or Management degree with minimum Junior level completed.
Proficiency in Microsoft Office Word, Excel, Power Point and Outlook.
Must be able to work full-time during Summer internship program, approximately mid-May-August 2018.
Must be motivated, disciplined and exhibit a willingness to learn.
Prefer candidates with 3.0 GPA or higher.
Must be a U.S. citizen or have permanent resident with green card status.
More About ACSS and the Internship Program
The ACSS internship program allows you to explore your future and provides the opportunity to develop real world solutions, including innovations in aviation safety. Your internship will challenge and empower you, and allow you to put your academic experience into action.
The ACSS internship program is collaborative and designed to create interaction with other interns. ACSS interns are exposed to all ACSS functions and operations. All ACSS internships are paid positions.
At ACSS, our vision is to provide innovative aviation solutions that protect lives. We celebrate the ACSS guiding principles:
People, Agility, Customers, Quality and Technology. To achieve ACSS goals, we need creative and innovate thinkers. Every individual in our company brings a unique background and perspective, and a unique set of capabilities.
Our differences are assets and resources that determine our success! To compete and win, we continually strive to create an environment where everyone is a valued member of the team with the opportunity to maximize his or her personal contribution. Limitless possibilities and innovations exist with different ideas, backgrounds and ways of getting the job done.
ACSS is an Affirmative Action/Equal Opportunity employer. We encourage minorities, women, veterans and disabled individuals to apply.
Equal Opportunity Employer – minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity. ACSS and L3 maintains a drug-free workplace and perform pre-employment substance abuse testing and background checks.
If you have what it takes to be L3 apply at www.L3T.com/careers.
Cash Application Specialist - Physician Billing
Department: Physician Revenue Cycle
Category: Patient Financial Services
Posting #: 382577
Date Posted: 3/8/2018
Employee Type: Regular
This position maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of accounts receivable balances. This position also inputs payment and adjustment data into patient accounts, processes electronic remittances, and maintains petty cash and ensures that work is in compliance with all cash related procedures and financial control policies set by the finance department.
Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
Excellence in clinical care, service and communication
Collaborative within our institution and with others who share our mission and goals
Leadership that set the standard for pediatric health care today and innovations of the future
Accountability to our patients, community and each other for providing the best in the most cost-effective way.
Post reimbursements from insurance companies and guarantors for both PCH & PCMG.
Performs paymeint and adjustment posting both electronically and manually.
Responsible for daily scanning of batches as applicable
Processes and applies of all daily cash receipts, non-cash transactions, A/R adjustments, denials, write offs, and refunds.
Performs miscellaneous job related duties as requested.
CTG is currently assisting one of its premiere clients in staffing a Mailroom Associate in Phoenix, AZ.
Position: Mailroom Associate
Location: Phoenix, AZ
Duration: ongoing contract
Compensation: $12.26 / hourly (Sorry, no paid time off.)
For immediate consideration, please email me at firstname.lastname@example.org or call me at 507-438-3943.
Essential job functions:
Receive, sort and process mail documents, packages, and supplies.
Deliver and pick-up mail on scheduled runs
Record & process accountable mail information, maintain logs
Track, trace, and resolve mail problems with USPS, express and local delivery services
Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)
Perform quality checks on outbound mail
Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket
Follow mailroom security procedures Barcode tracking or face scanning incoming mail and packages
Perform logging, transmission, receipt and timely distribution of faxes
Shipping and receiving using automated system to track and manage activity
Monitor/order/replenish supplies inventory, mail and distribution activities
Fully operate, clean and maintain all shipping and mail equipment
Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)
Minimum: High School diploma or equivalent (GED / HSED)
Able to lift and move up to 50 pounds
Able to demonstrate PC / Internet Skills (Basic)
Excellent communication skills and customer service
Able to demonstrate ability to manage multiple tasks
Able to demonstrate ability to perform duties with minimal supervision
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Supervisor Of Claims Operations
It's fun to work at a company where people truly believe in what they are doing!
Supervises a team of 0-25 associates or temporary staff
Develops facility with claims and correspondence processing, as well as best practices for escalation support
Sets goals for performance and deadlines in compliance with company plans and vision, and communicates them to subordinates
Organizes workflow and ensure that staff understand their responsibilities and delegated tasks
Maintains working knowledge of technical concepts related to processing support software
Refines technical writing practices and work product
Works closely with Data Services, Client Services, and Claims Services teams to understand project requirements and advise on best practices for project setup
Conducts risk analysis; identifies critical control points and preventative measures; monitors quality
Identifies training needs; collaborates with other members of the leadership and management team to enhance training to improve quality
Investigates client and internal customer complaints, concerns, and non-conformance issues
Supports on-site audits conducted by external providers / clients
Evaluates adequacy of quality assurance standards
Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
Enhances department and organization reputation by taking ownership for quality and accuracy of output of the department
Job Qualifications and Requirements
Associate's Degree, or equivalent experience
Solid analytical and risk-assessment skills
Ability to work independently and as a member of a team
Proven experience as a supervisor or similar role
Strong computer skills including Microsoft Office
Knowledge of technical concepts pertaining to processing software preferred
Knowledge of technical writing concepts preferred
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Epiq Systems, Inc. and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Account Manager - Government & Education - Cox Business
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
Essential functions of the role include sales, account management, coordination, administration, and self-development. Primary responsibilities within these functions include:
Develops strategies to sell sophisticated telecom solutions to government clients in a regulated environment. Solutions involve complex voice, data, video and other assigned products.
Develops and maintains long range account management plans for successful penetration of existing and prospective government accounts.
Identifies new prospects and sales opportunities using multiple sources of sales leads. Collects information about prospects' businesses and their needs, and meets with customers to assess needs and identify potential applications.
Builds an effective consultative relationship with customers during the sales process.
Provides responses for government RFI's and RFP's for government contracts.
Collaborates with Sales Engineers and/or Sales Support Team to determine appropriate solutions for very large/complex customers; assesses ROI of solutions. Develops proposals and multi-media sales presentations.
Makes face-to-face sales presentations to customer decision makers. Uses solution selling techniques to leverage the position of Cox and to educate and influence customers.
Negotiates pricing and products with new customers. Verifies that service pricing reflects pricing structures set at the corporate level.
Collaborates with Community Relations to creates and participate in opportunities to serve as a public representative and image builder of Cox in the local/county/federal communities in order to network and develop and maintain Cox's presence; e.g. promotes and/or attends non-profit events, serves as a member of the Chamber of Commerce and other local councils.
Within assigned accounts, tracks and anticipates upcoming contracts slated for expiration and proactively monitors government funding opportunities to expand or renew the base (including grants, loans and special programs) and develops and implements a renewal plan.
Coordinates with local Cox Government Affairs, Cox Media, Community Relations, Corporate Government Sales, and appropriate purchasing programs to maximize sales of Cox products and services.
Collaborates with Sales Manager and Director of Sales to develop forecasts, resolve issues, and identify opportunities to pursue.
Documents all-government related activities.
Prepares and manages forecasts, win/loss metrics and sales pipeline reporting for accounts, and provides updates as required by management.
Works with Order Entry Specialist to set up orders for installation. Works with Sales Engineer and/or Sales Support Team to address any issues regarding installation or service for the customer.
Prepares regular expense, sales forecasts, and sales activity reports using software designed for that purpose.
Keeps customer database (Optix/BID) up to date by recording all activities, transactions, and communications with customers.
Attends job-related training to increase knowledge of Cox and competitor telephony, data, wireless, and video services and offerings, customer premise equipment, networking, consultation, negotiation, and sales skills; attends strategic and/or development meetings with Sales management.
2 or more years of experience required in related field (business-to-business consultative outside sales experience)
Valid driver's license, good driving record, reliable transportation
Requires 6 months work experience using Windows-based PCs, Microsoft Office
Excellent skill in assignment management, building relationships, becoming a business advisor,business sales skills, expand and advance sales opportunities, formal presentation skills, functional competence, high impact communication, continuous learning, PC skills, produces results, and sales dispositoin, in order to work effectively with teams throughout organization.
- BS/BA degree in related discipline strongly desired
- 5 years successful business-to-business outside sales experience with quotas
- 3 years successful communications sales experience
- 3 years government sales experience
Sales Lead Brand: Chico's
Category: Retail Sales Associate
Biltmore Fashion Park, Phoenix, AZ
The Sales Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions
1.Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
2.Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
3.Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
4.Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
5.Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
6.Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
7.Supports and administers receipt and dispatch of inventory and supplies according to company policy.
8.Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
9.Builds and maintains a solid customer following through clienteling and wardrobing
10. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
11. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
12. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
13. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
14. Other duties as assigned/required.
1.Must be 18 years of age or older
2.High school diploma or equivalent
3.Minimum 3 years prior retail or sales management experience preferred
4.Excellent communication, verbal and written skills
5.Able to travel to stores throughout the district
6.Excellent customer service skills
7.Knowledge of administrative aspects of store operations
8.Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hand / fold merchandise, climbing, reaching, pushing / pulling
9.Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
Host / Hostess
Become part of our hospitality team where serving delicious Asian-inspired cuisine in a vibrant bistro atmosphere is our specialty. From welcoming and engaging our guests to keeping things organized and clean, our hospitality team members take pride in providing exceptional service to every guest, every visit.RequirementsWhat you bring:
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
An appetite for learning (and great food)
A positive attitude and smile
Flexibility to work a variety of shifts
Our pay is competitive. Our food is delicious. Our people are friendly.
The Message we live at P.F. Chang's -we are truly glad you are here and we will do everything we can to make you want to come back - applies not only to our guests, but also to our valued team members who have the opportunity to learn a lot, take on new responsibilities and grow their careers.
Sound good? Apply now, we're ready for you
Information Technology Specialist (Computer Services Manager)
Why work for the Federal Bureau of Prisons? You can have a meaningful career with an agency that truly values a diverse workforce.
In our agency, you’ll find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring that federal offenders serve their sentences of imprisonment in facilities that are safe, humane, cost efficient, appropriately secure, and provides reentry programing to ensure their successful return to the community. Our employees at federal correctional facilities are "correctional workers first" and perform correctional work regardless of their specific occupation.Our long-standing culture of being a close-knit family sets us apart from other agencies - at the BOP you don't just get to know your co-workers, you make life long friends.We have many facilities located throughout the nation: 122 institutions, 6 regional offices, a headquarters, 2 staff training academies, and 26 residential reentry management offices.In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution. The representative rate for this position is $83,315 per annum ($39.92 per hour).
Learn more about this agency
The work of the position involves analytical and evaluative duties related to computer networks and/or telecommunications with primary knowledge requirement of information processing methodology, information technology, computer capabilities, and processing techniques. The work includes departmental responsibilities within the institution.Incumbent oversees implementation of new system hardware and software and develops operating procedures.
Monitors the ongoing operation of a complex network environment with a large number of users in an installation and ensures corrective action to restore operational service is accomplished.Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
- Travel may be required for training.
Who May Apply
This job is open to…
This announcement is open to the following:BOP Employees Nationwide (Internal Employees/Agency Employees Only)DOJ Surplus and Displaced (CTAP) Employees in the LCA.Current or former Land Management employees eligible under Public Law 114-47Duty Location: FCI Phoenix, AZ
Questions? This job is open to 4 groups.
Job family (Series)
2210 Information Technology Management
Conditions of Employment
U.S. Citizenship is Required.
See Special Conditions of Employment Section.
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy.
To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here
To be considered for the position, you must meet either the requirements specified in the section titled Education OR the requirements specified in the section titled Experience.Education:There is no substitution of education for specialized experience at this grade level.ORExperience:You must have IT related experience demonstrating each of the four competencies listed below.Attention to detail
Is thorough when performing work and conscientious about attending to detail.Customer Service
Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Oral communication
Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Problem Solving
Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.ANDSpecialized Experience:You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.Some examples of qualifying experience:Developing and maintaining procedures for networks, system operations, and product assembly and installation.Experience overseeing function tests of the hardware/software to resolve technical problems and ensuring appropriate on-site repairs.Experience recommending methods and procedures and coordinating corrective action to optimize utilization of present equipment.Experience preparing programming specifications for implementation by computer programmers.
Specifying inputs and outputs, appropriate data structure, module interface plans, detailed layout of files, and test plans.Experience coordinating interface with programmers and functional area specialists and advising on problem resolution.Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.Your eligibility for consideration will be based on your responses to the questions in the application.
This position IS NOT included in the bargaining unit.The Department of Justice provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the hiring/servicing personnel office.
The decision of granting a reasonable accommodation will be on a case-by-case basis. Selection will be made without discrimination for any non-merit reason such as race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.Special Conditions of Employment Section:Initial appointment to a supervisory/managerial position requires a one-year probationary period.The incumbent is subject to geographic relocation to meet the needs of the agency.Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office.
On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score.
Note: The Core Value Assessment will not be administered to current BOP employees.Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan.
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