Account Information Clerk Job Description Sample
Customer Information File Clerk I
GENERAL DESCRIPTION OF POSITION
Under general supervision, but following established policies and procedures, as
well as all applicable banking laws and regulations, including BSA and AML, is
responsible for ensuring all CIF records are set-up and maintained in an accurate
and timely manner. Assists customers and employees with inquiries regarding account set-up.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1.Responsible for processing CIF changes ensuring all changes have
supporting documentation. This duty is performed daily, about 25% of the time.
2.Processes new account information, entering information on system and
linking related accounts. This duty is performed daily, about 15% of the time.
3.Responsible for monitoring and verifying account captioning to ensure account
information is accurate and complete. This duty is performed daily, about 10% of
4.Processes returned mail and distributes to appropriate person or department.
This duty is performed daily, about 10% of the time.
5.Reviews signature cards to ensure cards are accurate and complete. This
duty is performed daily, about 20% of the time.
6.Knowledgeable of CIF standards and is available to assist customers and
employees with questions and inquiries relating to the CIF area. This duty is
performed daily, about 10% of the time.
7.Periodically moves boxes to the warehouse for record retention purposes. This
duty is performed as needed, about 10% of the time.
8.Perform any other related duties as required or assigned.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a
specific skill area; e.g. data processing, clerical/administrative, equipment
operation, etc, plus 0 to 6 months related experience or training. Or equivalent
combination of education and experience.
The following physical activities described here are representative of those that
must be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions and expectations.
Highly repetitive, low physical. Highly repetitive type of work which requires
concentration in the performance of tasks for consistent time cycles as prescribed
by the tasks.
While performing the functions of this job, the employee is regularly required to sit;
frequently required to use hands to finger, handle, or feel, reach with hands and
arms; and occasionally required to stand, walk, climb or balance, stoop, kneel,
crouch, or crawl, talk or hear. The employee must occasionally lift and/or move up
to 50 pounds. Specific vision abilities required by this job include close vision;
distance vision; and color vision.
M-F 8:30am-5:30pm; Rotating Saturday 9:00am-1:00pm
Health Information Management Clerk PRN
Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Austin area. Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community.
The Health Information Management Clerk is responsible for retrieving and reconciling medical records and loose documentation from ancillary departments and nursing units. Other duties may include routine data entry of unbilled reason codes, timely scanning and indexing of late loose documentation, assisting with release of information (ROI) requests, answering phones, processing accounts assigned to the facility's Horizon Patient Folder (HPF) work queues and processing HIM mail. This position may work a day or night shift, and may work with limited supervision, depending upon the staffing needs of the facility HIM department.
Duties include, but are not limited to:
Retrieves discharged medical records from various nursing units and ancillary departments through the hospital and reconciles them using MEDITECH compiled reports and/or automated reconciliation to ensure that all records are accounted for and ready by the deadline for daily pickup by the courier
Batches, labels and routes loose reports, late charts and/or late documentation to HSC Document Imaging
May perform routine data entry to assist in updating applicable unbilled reason codes (URCs) into appropriate systems (HPF, MEDITECH, Reconciliation Tool) if chart not received/reconciled within established timeframes.
Assists customers with ROI requests, ensuring the validity and authorization of the request, routing to HealthPort, and processing urgent requests on a limited basis
Knowledge, Skills & Abilities
Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment, work structure/processes, or requirements positively and proficiently.
Communications – communicates clearly, proactively, and concisely with all key stakeholders; able to maintain effectiveness when dealing with difficult situations or people.
Customer Focus – ensuring that the customer perspective is a driving force behind decisions and activities; implementing services and practices that meet the customers and organization's needs.
Initiating Action – takes prompt action to accomplish objectives; responds quickly and independently, and takes action that goes beyond the job requirements in order to achieve objectives.
Managing Work – effectively managing one's time and resources to ensure that work is completed efficiently.
Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Work Standards – setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments.
Must demonstrate proficiency in computer skills and some knowledge of regulatory compliance.
- High school diploma or equivalency required
- 1 year experience in an office or hospital environment preferred. Previous experience in the handling of patient health information and/or medical records is strongly preferred.
Certificates/License – N/A
Parallon is an Equal Opportunity Employer (EOE), Minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.
Health Information Management Clerk - FT Days
Employee is responsible for maintaining charts per hospital policy. Maintains tracking system for charts removed from department.
Assists in other areas of the department as needed. Must communicate effectively with patients, family
members, co-workers and physicians.
High school diploma or equivalent required. Must be able to file accurately. Computer experience preferred.
Clerk Health Information
Cleveland Clinic Career Opportunities
Other Health System Opportunities
Volunteer at Akron General
About Akron, Ohio
Akron General Career Opportunities
Clerk Health Information
Status: Full Time
Shift: 1st shift
Cleveland Clinic Akron General is seeking a Clerk Health Information. Under the direct supervision of the Supervisor, Document Management Services, the Health Information Clerk performs various duties including filing, retrieving, transporting and maintaining paper, microfilmed and electronic medical records and documents, preparing medical records for scanning, scanning records on optical imaging system, performing quality review of scanned documents, retrieving records from various areas ensuring all records are retrieved for scanning, and other miscellaneous duties.Operates and maintains various office equipment including optical scanners and microfilm reader printers.
Troubleshoots and cleans equipment to avoid downtime and costly repairs.Prepares various documents for scanning into the optical imaging system, ensuring that the records are complete, and assembling them in a prescribed order.Scans documents into the optical imaging system on various scanners. Indexes information into the optical imaging system to identify the patient, date of service and type of report. Performs quality checks on scanned documents ensuring proper location and chart. Uploads appropriately.Releases, faxes and photocopies medical record information accurately, timely and according to policy and federal HIPAA regulations, ensuring the confidentiality of the information stored in the medical record.Retrieves records and documents to be scanned from various departments and locations, ensuring that every record is retrieved.Prepares, logs and charts all transcribed reports for inpatients in a timely manner.Maintains accurate interim storage of scanned documents within the prescribed destruction cycle, according to policy and procedure.Provides guidance and training for clinicians and other requestors on use of ChartMaxx.Participates in training and inservice programs in order to keep knowledge and skills current.Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
High school graduate or the equivalent.
Knowledge of personal computer software applications, including Microsoft Office software. Proficiency in keyboarding as validated by the completion and results of an alphanumeric test administered in Human Resources. Basic knowledge of medical terminology.
Experience in an optical imaging storage system and/or electronic health record system preferred. Strong verbal and written communication skills, ability to prioritize, attention to detail.
Apply Online. Resume may be submitted upon completion of application.
Human Resources, Division of Recruitment and Retention
Akron General Health System
1 Akron General Avenue
Akron, Ohio 44307
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