Adjuster Electrical Contacts Job Description Sample
Medicare Inbound Customer Care/Inbound Contacts Rep. 1 - Green Bay Area, WI
The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Inbound Contacts Representative 1 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it. Escalates unresolved and pending customer grievances. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
High School Diploma or equivalent
2 years of customer service experience
Strong customer service orientation
Strong attention to detail
Strong typing and computer navigation skills
Capacity to multi-task, including use of multiple computer applications simultaneously
Effective verbal and listening communication skills
Associate's or Bachelor's Degree
Previous inbound call center or related customer service experience
Fluency in Spanish
Schedule: M-F 8:30-5pm central. Occasional mandatory Over Time (1-2 hours), and frequent voluntary OT in peak season
Training: 6 Weeks
Work Location (Address): 1100 Employers Blvd, Green Bay, WI 54344.
Work at home available to proven performers 6 months after initial training.
VJE Assessment: After submitting your application, if you are selected to move forward you will receive an email to complete the Virtual Job Experience (VJE). This is an online activity where you will learn more about Customer Care jobs at Humana, try out some of the most common job tasks, and tell us more about yourself. Most people complete the VJE in 45 to 60 minutes. To complete it, you will need a computer or tablet with internet access, a keyboard, and speakers/headphones. We do not make job offers to candidates that do not complete the VJE. The email will come from email@example.com, please add to your contacts or safe senders list to avoid this going to your spam folder.
Scheduled Weekly Hours
Mgr Customer Contacts
This position provides leadership to ensure superior customer service to all phone-in, walk-in, mail-in and internet-active customers. Assignments may be in the customer contact phone center, a JEA customer walk-up center, the outage center or the commercial call center. Depending on assignment, may be responsible for JEAs 420,000 residential customers, 50,000 commercial/industrial/government customers, or both groups.
Responsible for achieving continuous improvement in these Customer Relationship business metrics: (a) customer satisfaction, (b) average speed of answer (ASA), (c) customer contact center service levels, (d) cost per contact (e) First Contact Resolution.
Responsible for leading, coaching and directing assigned personnel to achieve desired productivity and service levels within established guidelines and operating procedures.
Responsible for assisting in implementing state-of-the-art technologies in call processing, business transaction processing and customer call routing to improve customer satisfaction and team productivity.
Responsible for monitoring and evaluating the performance of team members to identify coaching and training needs for performance improvement.
Responsible for administering coaching, training, and progressive discipline as needed to ensure team members deliver excellent customer service to JEA residential, commercial, and industrial customers.
Depending on assignment, in addition to supporting English speaking employees, the assigned position will support bilingual (Spanish/English) employees to include; handling Spanish language customer escalations, quality monitoring of Spanish language calls, Spanish language translations, Spanish language written correspondence and other duties as required providing a quality customer experience for Spanish speaking customers.
Responsible for effectively managing team dynamics (relationships, morale, communications, etc.) to enhance employee job satisfaction and performance.
Responsible for working effectively with other customer contact managers to improve performance of entire Customer Relationships customer contact team.
Responsible for ensuring direct reports follow all credit and collection policies to achieve JEA financial goals.
Partners with Manager Customer Resolutions to ensure all escalated residential contacts achieve acceptable resolutions.
Partners with Manager Customer Resolutions to monitor the escalation process from his/her team and works with Residential Business management peers to minimize non-value added escalations.
Responsible for managing and safeguarding of large sums of cash at autonomous JEA branch locations.
Responsible for ensuring estimated restoration times are managed, frequent service failures are addressed, and researches historical outage records as needed.
Responsible for ensuring direct reports are fully informed of all critical communications and procedural changes
Managers assigned to branches will be responsible for handling large sums of cash and checks. Managers at branches are also the highest ranking JEA representative in the branch and must be prepared to deal with all customer classifications, and to provide the logistical oversight of an autonomous JEA branch location handling thousands of transactions each day.
Education: Associate of Arts in Business, Management or related field required. Bachelors degree or higher preferred.
Experience: Five (5) years successful business experience with demonstrated experience in a high volume, multi-contact, customer service environment and/or financial branch management. Experience in Best in Class Call Center Management Practices.
License/certifications/registrations: A valid drivers license is required prior to appointment and must be maintained during employment. Dependent upon assignment, specialized recruitment may require bilingual English / Spanish proficiency.
This position requires that employees be in compliance with JEA procedure ES A0200 A0101 RS 628 Screening Personnel Risk Assessments (pre-hire for FACTA designations; pre-hire and recurring for CIP designations).
US COM - Key Acct, Consumer Contacts
Job Description: SummaryThe Diabetes Care Consumer Contact Rep position with BD provides exceptional service to external consumer customers and all internal stakeholders that aid in the support of the Diabetes Care business.
The Consumer Contract Rep is responsible for balancing a high volume of contacts received via phone utilizing contact handling skills and techniques. Skills and Responsibilities include:
Written responses to email, mail, and social media and be able to compose accurate, prompt and appropriate replies to internal and external customers.
Strong administrative and organizational skills. Agent will need to document details of all consumer contacts received. In order to do so, associate will need to learn and maintain subject matter expertise in product knowledge, processes and policies. As point of entry for product complaints associate will be expected to handle consumer complaints according to FDA regulations governing medical devices and HIPAA regulations.
A demonstrated ability to adapt quickly to new technology, software, and processes. High level of computer proficiency is needed
Strong team orientation and the ability to work independently is needed.
Excellent interpersonal skills and service orientation.
Participation in coaching, mentoring and training activities.
Strong researching abilities. Associate will be expected to research information needed to respond to consumer questions. Once proficient in basics, associate will be asked to proactively improve processes for continuous improvement.
Working with business and functions to ensure satisfaction and service goals are met/exceeded.
Associate's Degree required. Bachelor's Degree preferred.
At least 2 years work experience in customer service and/or in a call center environment strongly preferred.
Excellent oral, written and presentation skills are required.
At minimum, a working knowledge of Microsoft Office applications; Word, Excel, PowerPoint, Outlook, and Skype.
Primary Work LocationUSA NJ - Franklin Lakes
Work ShiftUS BD 1st Shift 830am-5pm (United States of America)
Inbound Contacts Representative 2
The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Inbound Contacts Representative 2 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it. Escalates unresolved and pending customer grievances. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion
High School Diploma or equivalent
2 years of customer service experience
Demonstrated customer service orientation
Strong computer skills utilizing multiple computer applications simultaneously
Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information
Strong initiative with the ability to adapt to change quickly and be empathetic
Must be able to work any shift between the hours of 7:45 am - 9:00 pm and work overtime as needed based on business needs
This role does have the potential to become work at home once training is over and metrics are consistently being met.
Associate's or Bachelor's Degree
Previous inbound call center or related customer service experience
Fluency in Spanish
Scheduled Weekly Hours
Claims Adjuster - Pip/Mpc
The company: Root is a company of 650 and (mindfully) growing. In March of 2015, we set out to build an insurance solution that did two things: 1) gave an unprecedented easy user experience and 2) used modern data to more accurately predict risk. We created a mobile car insurance app, and we changed the entire industry in the process.
The culture: Root is a venture-backed technology company. Our early signs of success are in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building it. We look for individuals who can find solutions by going through the cycle of ideation to implementation with curiosity and rigor. We expect every team member to lead with empathy and respect.
The role: As a Claims Adjuster for PIP/MPC, you'll play a critical role in enforcing the fundamental fairness values on which our company was founded.. You'll be asked to push the boundaries of what's required and to think critically as to what our customers want and to how that best aligns with our product. By collecting information, making recommendations for claims processes to iterate towards automation and further develop our app features, you'll be helping to build and enhance an entirely new insurance experience from the ground up. This role is vital to Root's success as we continue to rapidly grow and is largely responsible for our bottom line.
Delivers an industry-leading claim experience for all policyholders
Evaluates claims/bills, reviews and/or issues payment for 1st party medical bills
Creates accurate documentation of findings in claim for related injuries
Makes final decisions on bills and relevant treatment and concludes claim handling
Works with vendors to establish rapport and trust to handle with applicable regulation
Interpret policy language and apply rules as required by jurisdiction
Consistently makes prompt and courteous contact with every claim customer
Maintains and updates a diary/schedule for each claim in the examiner's pending
Responds to claim correspondence in a timely fashion with very high quality
Provides input for continuous development of claims guidelines and best practices
Recommends potential product developments and process improvements
Interacts and communicates effectively with customers, peers, vendors and managers
Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes/modifications.
Preferred Skills and Competencies:
3+ years of claims handling experience, some 1st party PIP and/or MPC claims experience preferred
Expected to obtain a Texas insurance license (if not already licensed) within 90 days of employment
Strong understanding and application of laws, statutes, and regulations specific to PIP/MPC handling
Strong technical understanding of 1st party injury claim process
Ability to work in a partnership with third-party administrators
High sense of professionalism while remaining empathetic
Curious in nature
Great attention to detail
Ability to approach problems with an open mind
National General Adjuster
Excellence In Everything We Touch
Resolves complex commercial property losses generally in excess of $500,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured; presents evidence in legal proceedings; makes sales calls and presentations. The Executive General Adjuster will often be nominated and manage national or international accounts, including direct loss handling, provide peer reviews, involvement in industry organization presentations, and potential management assistance. Participation in industry organization presentations including authoring white papers and presenting at industry panels. Provides peer review on assignments to other staff.
Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
Investigates claims or directs personnel in local branch in doing so by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
Sets estimate loss values for clients.
Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
Communicates adjustment recommendations to appropriate parties after determining liability.
Controls claim costs.
Recommends litigation when appropriate.
Presents evidence and serves as an expert witness at legal proceedings.
Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
Maintains professional and technical knowledge through continuing education.
Make sales calls to solicit new business.
EGA should possess a specific expertise in at least one recognized industry segment.
Ability to provide successful succession planning, mentoring and assisting losses with other staff.
Requires two years college or an equivalent combination of education and experience
Previous experience adjusting complex property or liability claims.
General experience level in excess of 10 years handling claims or working within industry segment.
Must be licensed as required by state and local jurisdictions.
Must have a valid driver's license with a clean driving record for company vehicle use
Excellent knowledge of interpretation of insurance coverage, customs and practices.
Good verbal and written communication skills.
Excellent attention to detail.
Strong analytical and mathematical ability.
Strong organizational and interpersonal skills.
Basic computer knowledge.
- Bachelor's degree preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to talk and hear.
Ability to see and read.
Reaching and manual dexterity for operating computer keyboard.
While performing the duties of this position, auto travel may be required.
The employee is required to extend hands and arms in various directions in order to handle files and associated paperwork; use hands/fingers in repetitive motion in keyboard usage; use hands/fingers to efficiently utilize a writing instrument.
Stooping kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, is relative to office files, etc..
Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
Exertion up to 20 pounds of force is occasionally required and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminal, extensive reading, operation of machines, and using measurement devices.
Reaching and manual dexterity for using computer.
Alternate sitting, standing and walking to perform all functions of position.
Stooping, kneeling, crouching and crawling may be necessary during on-site investigation.
On a frequent basis, lifting and carrying of items weighing 10-25 pounds; occasionally may lift items weighing 26-75 pounds.
Ability to ascend or descend stairwells.
Ability to climb up to and on rooftops.
Ability to climb ladders to inspect roofing/structural damage, and in some cases the ability to enter enclosed spaces
Ability to maintain balance when walking on narrow, slippery,
Climbing ladders and balancing may be necessary during investigation.
May be exposed to all kinds of weather, noise, vibration, fumes, dust and poor ventilation.
Hazardous conditions could include moving parts of machinery, electrical shock, high exposed places, explosives or toxic chemicals.
People taking care of people. It's that simple. At Crawford & Company, we treat our clients' policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first.
We are guided by our collective value system: RESTORE.
At Crawford, we:
Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
Are Empowered to advance the company mission and take ownership of our individual career progression.
Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
Are One Crawford, embracing a global mindset that's inclusive, agile, mission-focused, and customer-focused.
Give Recognition, participating in an environment where people are rewarded for jobs well done.
Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.
We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at www.crawfordandcompany.com.
In addition to a competitive salary, Crawford offers you:
Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
On-going training opportunities through every stage of your career
Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
Group Medicare Manager, Provider Inbound Contacts
The Group Medicare Manager, Provider Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Manager works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.
The Group Medicare Manager, Provider Inbound Contacts addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it. Escalates unresolved and pending customer grievances. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.
This role will require a minimum of 25-50% overnight travel depending on business needs.
Oversee and successfully manage the daily operations of provider call center teams
Lead the recruitment, development, evaluation, and coaching of qualified provider services staff
Manage supervisors, who are responsible for the contact representatives
Ensure sufficient provider services staffing to guarantee prompt resolution of provider inquiries
Develop and monitor call center performance reports to ensure compliance with established call center performance standards
Utilize rapid cycle process improvement methodology to identify, design, and execute initiatives to improve call center performance and provider satisfaction
Meets call center financial objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
Bachelor's Degree or equivalent work experience
Minimum of 2 years of operational experience in a call center or operational environment, preferably with some tenure at a Fortune 100 company
Minimum of 2 years of management experience over a large metric-intensive operational unit with a span of control between 50—200 associates
Demonstrated capability with coaching and developing associates formally and informally, both local and remote
Ability to hold others accountable and maintain a professional work environment
Ability to monitor and recommend improvements to increase team productivity by providing expert advice and assistance to other associates, as needed
Prior demonstrated experience with project management, process improvement or process design
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, Project and Visio
Effective communication skills; ability to speak with line associates and deliver presentations to senior leaders of Humana
Demonstrated problem solving skills; ability to give direction and make sound business decisions
Experience with Department Budget oversight
Experience with prioritizing and balancing multiple responsibilities and projects
Experience in healthcare operations
Six Sigma, Lean (or other quality program) background
- Minimum of 25-50% overnight travel depending on business needs
Scheduled Weekly Hours
First Party Auto And Property Claims Adjuster
The Public Risk Group, a member of Tokio Marine HCC, offers a proven range of Risk Control Services to government agencies and organizations that help protect the public. Through our Public Entity program, we offer one of the most cost effective and comprehensive municipal insurance programs available in the U.S. that is customized for the needs of each client. Our in-house Claims Service processes all claims for Tokio Marine HCC Public Risk. Staffed by a team of experienced claims attorneys and claims professionals, we investigate, analyze and resolve claims in a timely manner.
Are you a person who is excited about working in an ever-growing industry and company?
Are you a person who enjoys multi-tasking in a fast-paced environment?
Are you a person who values providing excellent customer service?
Are you motivated by a hunger for knowledge and possess a disciplined mindset to successfully navigate the exciting, rewarding, and critically important business of claims handling for our public entities?
If the above criteria ring true and you are currently looking to broaden your experience in the area of municipal first party claims, we have an exciting opportunity for a First Party Auto and Property Claims Adjuster in the Auburn Hills, MI office.
The First Party Auto and Property Claims Adjuster will handle property and auto losses for our insureds from first notice of loss to issuing final payment. They will assign and supervise independent adjusters and appraisers for on-site investigations when necessary. This adjuster will review independent adjuster and appraiser reports, photos, submitted estimates and coverage to determine exposures under policies of insurance. They will estimate reserves through the determination of provisions for probable financial impact of loss reserves and maintain claim files and documents in accordance with company policy and procedure. This individual will report directly to the Property Claims Manager and will work claims with little supervision from their desk in the office.
Gain understanding of the insurance policies and procedures: During the first 30 days understand how the claims department operates within the Tokio Marine HCC structure through direct training and interactions with different claims adjusters, underwriters and agents.
Be proficient with internal systems and processes: During the first 30 days, be able to navigate the claims systems and handle smaller, less complex claims.
Be proficient in insured's communications: During the first 60 days, be confident in contacting insureds, performing their own investigation, and adjusting smaller, less complex first party auto and property claims.
Building confidence: During the first 60 days, be able to manage a growing inventory of claims while working more independently.
Develop independent working environment: During the first 90 days, working completely independently drafting their own coverage letters, completing authority requests when needed, and settling all claims within authority independently.
Lead projects and provide input for operational improvements and innovations: Beyond 6 months.
Experience & Education
Bachelor's degree in Business or a related field or the equivalent education and/or experience required.
Current State Adjusters License.
Ideally, the successful candidate will have 2+ years of relevant and progressive professional experience in insurance claims.
Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word), knowledge of Xactimate and construction as well as the ability to analyze an estimate for auto repairs.
Excellent written and verbal communicator
Consistently presents oneself professionally in varied business settings
Advanced organizational and analytical focus with high attention to detail
Effective at working independently by managing time and resources to accomplish multiple tasks in a fast-paced claims environment
Strong interpersonal and negotiation skills
Travel Expectations (if applicable)
- Travel less than 5%
Tokio Marine HCC group of companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC group of companies is an equal-opportunity employer. Please visit www.tmhcc.com for more information about our companies.
Claims Adjuster Trainee
Claims Adjuster Trainee
As a claims adjuster on our team, you'll help customers get back on the road after an accident. Managing the claims process from start to finish, you'll maintain strong relationships with customers while resolving auto claims efficiently.
Primarily over the phone in a fast-paced office environment, you'll rely on your decision-making and multitasking skills to resolve a high volume of claims. Bring your passion for helping others to our team and we'll teach you the insurance stuff. We'll provide training on property damage and insurance contracts so you can confidently and independently adjust claims.
Pay: $43,000 - $45,500 annually, plus an annual gainshare bonus of up to 16% of your salary! Progressive rewards each of us with an annual bonus based on company performance.
Schedule: Onboarding (first three months) will be Monday
Friday from 9am
6pm. You will attend an out of state training class in OH or AZ within the first month of the position. The post onboarding schedule will be Tuesday
Saturday from 9am – 6pm. In order to accommodate our customers, the commitment to working Saturdays may be permanent or on a rotational basis determined by business needs.
Duties & Responsibilities:
Determine liability (who's at fault for the damages)
Interview customers, claimants, and witnesses
Partner with appraisers/estimators to manage vehicle repairs
Negotiate with customers and other insurance carriers
Bachelor's degree or a combined total of five years of work experience and/or college education
Work or educational experience must include:
o Making decisions
o Solving problems
o Planning, prioritizing and organizing
o Effectively communicating verbally and in writing
o Customer service
- Valid driver's license
Benefits & Perks:
As one of the largest insurance companies in the nation, Progressive offers the confidence and stability that comes with working for a growing organization always striving for excellence. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and diversity. Progressive employees also benefit from:
Annual gainshare bonus of up to 16% of salary; Progressive rewards each of us with an annual bonus based on company performance
401k which includes dollar-for-dollar company match of up to 6%
Paid training, tuition assistance and career development
Welcoming culture with Employee Resource Groups
Wellness program with discounts & rewards
Earning paid time off after first two weeks and the standard benefits (medical, dental, vision)
Equal Opportunity Employer
Auto Damage Adjuster Trainee - Casper, WY
Auto Damage Adjuster Trainee
Salary: $42,516.50/ year
We know you know GEICO. But you should get to know us for great careers, too. And, right now, we're looking for an Auto Damage Adjuster Trainee to start a GEICO career in Casper, WY. This is certainly not a desk job! As the primary ambassador of GEICO's renowned customer service, our adjusters work in auto body repair shops (ARX), as well as visit customers' homes, salvage yards, and towing service facilities.
At GEICO, it's not just a job, it's growth and opportunity.
There's one thing our associates all have in common: they found a career they never expected. With coaching and mentoring, you will find your position as an Auto Damage Adjuster Trainee can become a career in the most unexpected and rewarding ways.
Our GEICO Auto Damage Adjuster Trainees earn an annual salary of $42,516.50/ year with most receiving an 3% increase within the first six months based on successful performance
Be challenged daily in all types of environments without being tied to a desk
"My management team shared with me the things I need to do to develop and progress in my career. I feel as if the sky is the limit!" Shannon Z., GEICO Associate since 2014
Get ready to join a company you can believe in and work alongside a team of associates who care. You will attend an extensive 9-week training program, including three weeks in Ashburn, VA and six weeks in Dallas, TX, to learn the ins and outs of automobile damage and insurance claims adjusting. Equipped with the latest tools and technology in auto adjusting, you will:
Inspect and assess vehicle damage ranging from minor fender-benders to extensive damage caused by major accidents, hurricanes, floods and other natural disasters
Estimate the cost of vehicle repairs, negotiate equitable settlements and issue payments
Work directly with other Adjusters and supervisors in a field environment while working with multiple external stakeholders such as body shops, rental partners, and parts providers.
We are looking for people with results they are proud of, such as:
High school diploma or equivalent with Bachelor's degree preferred
Ability to attend an extensive 9-week training program that includes three weeks in Ashburn, VA and six weeks in Dallas, TX, and ability to work independently with flexible schedules
Strong customer service skills with solid computer, multi-tasking skills, and mechanical aptitude
Strong attention to detail with time management and decision-making skills
Must possess a valid driver's license
As a full-time GEICO associate, you'll be offered a comprehensive Total Rewards Program with a wide range of benefits. We said it's more than a job! Our benefits ensure a long-lasting career with us as your personal life and needs change. See for yourself here.
About your career:
Get to know a little more about Auto Damage careers here and find out what makes working here pleasantly unexpected for our associates.
GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.#dallas
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