Admitting Officer Job Description Sample
Ed Admitting Officer / 32 Hours / Overnights / BWH Patient Access
General Summary/Overview Statement:
Under the direction of the Manager and Supervisor, for Patient Access Services, the ED Admitting Officer is responsible for greeting patients and initiating on-line visit and the efficient and timely admission/registration of all patients, utilizing tact, diplomacy and always a courteous manner. Checks eligibility with insurance companies, managed care plans and other agencies to verify coverage and benefits. Initiates notifications mandated by third party payors, obtains appropriate approvals and collects co-pay, if applicable. Identifies patients with unresolved financial issues and refers them to Patient Accounts. Ensures data integrity, in order to expedite the billing and reimbursement process, and to minimize financial risk to the institution.
Conducts a detailed admission/registration interview with patient/family in a timely, efficient and courteous manner. Actively uses voice tone to convey professionalism, empathy and to build customer confidence and trust.
Responds immediately when patient arrives at front desk, greeting patient, listening to them carefully and maintaining a professional appearance and attitude at all times. Collects information necessary to start process and keeps patients and families informed of possible delays.
Updates, obtains and/or verifies all pertinent data necessary to complete required registration, admission, demographic and financial information ensuring both timely access and accurate billing.
Ensures that all patients receive and complete medicine reconciliation form.
Checks eligibility with insurance companies, managed care plans and other agencies to verify coverage and benefits. Determines if any visit requirements exist.
Initiates notifications mandated by third party payors, obtains appropriate approvals, collects co-pay for Emergency Department visits and processes cash-out in accordance with Department and Hospital policy.
Identifies patients who are uninsured or underinsured and may be eligible for financial assistance and refers them to Inpatient Accounts, in order to apply for available programs, including screening for Medicaid eligibility, other government programs and uncompensated services.
Refers patients with complex or unresolved financial issues to Patient Accounts.
Obtains and witnesses necessary forms: Consent for Treatment and Admission, HIPAA, Medicare Rights, ATO etc.
Ensures that EMAR bracelets are placed on all patients admitted from the Emergency Department, to inpatient units.
Ensures that mandates are met for Advanced Care Directives, entering information on-line and adhering to compliance policies regarding documentation.
Provides patient with pertinent information regarding hospital policies.
Arranges for medical record and routes to appropriate Nursing Unit.
Maintains patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties. Executes departmental policy in regards to HIPAA requirements. Ensures that all patient information is kept private, confidential and secure. Properly secures and stores all lists, reports, files and documents. Ensures that interviews and examinations are conducted in such a manner as to afford the patient reasonable audio and visual privacy.
Adheres to Customer Service Standards by demonstrating professionalism, alertness, helpfulness and receptiveness to all patients, visitors and other staff members.
Establishes and maintains effective working relationships with all levels of hospital professional, administrative and support staff, as well as patients, their families and representatives of other organizations where considerable tact and persuasiveness must be employed to maintain patient confidentiality and overall harmony.
Performs special projects as assigned.
Associate or Bachelor's degree or equivalent preferred; high school diploma required with a minimum of 3-6 months experience in an office or health care setting
2-3 years previous healthcare experience preferred.
Interpersonal relationship skills necessary to communicate effectively with patient/family, physicians and their support staff, medical staff, nursing staff, other hospital personnel and many external organizations and agencies
Excellent customer service skills.
The technical knowledge of specific legal and regulatory requirements and an understanding of complex third party and medical assistance polices and procedures.
Knowledge of the hospital information system, the ability to type 50 WPM and learn new computer programs.
Ability to function independently and prioritize work within established policies.
Requires good judgment, tact, sensitivity and the ability to function in a stressful environment.
Ability to maintain confidentiality regarding the patients, their medical histories, demographic and fiscal information, etc.
Admitting Clerk (9594-147)
:Baylor Medical Center at Uptown is a new state of the art surgical hospital in the Dallas’ Uptown area. Specialties and services will include Orthopedic, Spine, Pain Management, General Plastic, and Ear, Nose and Throat..." />
Search Current OpeningsUpdate Your ProfileCreate a Job AgentUpdate Job AgentRecruiting Agency Login
Your user session will timeout in 5 minutes. Please click OK to continue with your application.
Baylor Medical Center at Uptown is a new state of the art surgical hospital in the Dallas' Uptown area. Specialties and services will include Orthopedic, Spine, Pain Management, General Plastic, and Ear, Nose and Throat surgery. Our mission is to provide first-class services for the local community in a safe, comfortable, and welcoming environment; one in which we would be happy to treat our own families.
Baylor Medical Center at Uptown is a part of United Surgical Partners International (USPI). USPI owns and operates multiple surgical hospitals and ambulatory surgical care centers throughout the United States and London; with headquarter located in Addison, TX.
Must be able to work Monday through Friday 5am to 1:30pm
Baylor Medical Center at Uptown is currently seeking an Admitting Coordinator in the Business Office Department for full-time opportunities.
Under the direction of the Business Office Manager, the Admitting Coordinator interacts with patients, families, physicians and staff. The Admitting Coordinator is responsible for daily processing of patient registrations, patient check-ins, patient scheduling, assists with billing and collections, verifies and explains insurance benefits to patients. The ideal candidate will possess outstanding leadership, communication, multi tasking abilities and outstanding customer service skills as well as the ability to diffuse conflicts efficiently with strategy.
Benefits Include: Baylor Medical Center at Uptown offers competitive salary, medical and dental, 401(k) with Company Contribution and annual profit sharing bonus.
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
High School Diploma or equivalent required.
Minimum 1 year of hospital clerical or some medical office experience preferred.
Medical terminology preferred.
Must be able to communicate verbally and non-verbally in a professional way.
Ability to use time wisely in preparing work area to meet high-paced demand.
Must use independent judgment and adapt quickly to changing circumstances.
Must have the skills necessary to operate the office equipment required to fulfill job duties. Computer experience beneficial.
Must demonstrate excellent phone etiquette.
Patient Financial Services Rep Admitting
Payson is the place to be and BPMC has an exciting opportunity in our registration department.
Do you want to work in a fast paced, high energy position where you have the ability to make a difference in people's lives? Then Banner Payson is the place for you!
Our ideal candidate is highly self-motivated, dependable, can multi-task, has strong typing, computer and communication skills, educate patients about their insurance benefits and excels at demonstrating Banner's Mission, Purpose and Values all while providing excellent service to our community. The position is 4- 10 hour shifts, evening shift.
About Banner Payson Medical Center
Formerly Payson Regional Medical Center, Banner Payson Medical Center is the largest community health care provider in Arizona's Rim Country and remains committed to making a difference in people's lives by providing the highest quality of care to the residents of Payson and outlying areas. A full service health care facility, the 44-bed hospital offers cardiology, pulmonology, emergency care, intensive care, inpatient and outpatient imaging, labor and delivery, laboratory, surgery and rehabilitation.
Banner Payson Medical Center also offers an array of outpatient services and specialty clinics including outpatient imaging, bone densitometry, diagnostic X-rays, ultrasound, nuclear medicine, nuclear cardiac stress testing, CT scans, MRI, family medicine, general and orthopedic surgery. Banner Payson received national recognition as a Top 100 Hospital by Truven Health Analytics four times in the last eight years.
Learn more about the Town of Payson, Arizona's Cool Mountain Town.
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management.
Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service. Perform financial counseling when appropriate.
Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services. Verifies patients demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patients insurance plan(s). Must be able to consistently meet monthly individual accuracy goal as determine by management.
Verifies and understands insurance benefits, Collects patient responsibility based on estimates at the time of service or during the pre-registration process. As assigned collection attempts may be made at the bedside. Must be able to consistently meet monthly individual collection target as determined by management.
May provide financial counseling to patients and their families. Explains company financial policies and provides information as to available resources.
Assists patients with applying for Medicaid. Assists patients with completing all financial assistance programs (i.e.: basic financial assistance, enhanced financial assistance, prompt pay discount, loan program).
Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence.
Communicates with physicians, clinical and hospital staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns. Work to meet the patients needs in financial services.
Consistently meets monthly individual productivity goal as determined by management.
Completes daily assignments/work lists, keeps electronic productivity log up to date and inputs information accurately. Identifies opportunities to improve process and practices good teamwork.
Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, may precept new hire employees, recapping daily deposits, posting daily deposits or conducting other work assignments of the Patient Financial Services team.
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required
Work experience with the Companys systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred.
Patient Admitting Specialist
Registration Specialist, Admitting .8Dv (7467-3176)
Provide administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital.
Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
Greets visitors and communicates with patients and providers.
Places, answers, and directs phone calls and distributes messages.
Organizes, coordinates, and schedules meetings and appointments.
Keeps office area neat and tidy and monitors and orders office supplies.
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Coordinates work flow and complies records of office activities.
Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash.
High school diploma or equivalent required
Associates Degree or higher preferred
Years of relevant experience may be substituted for required education.
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
- Valid driver license required (Lab depts only)
Minimum Work Experience
- 1 year clerical experience required
- 1 year in healthcare setting preferred
- 1 year Medical terminology, CPT, ICD-9, HCPCS experience preferred
Registrar - Admitting
High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills.
A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is age specific.
Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing/pulling wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.
This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.
It has been determined that you are currently running a "Popup Blocker". In order to continue, please allow this site from within your "Popup Blocker" preferences.
Day Shift: 40 Hrs/Wk; 80 Hrs/Pay
Weekend & Holiday Rotation: Per schedule
Pay Grade: 5
Responsible for assisting with processing incoming inquiries, referrals regarding home care services and equipment, and communicating with staff.
(25%)* Responds to inquiries and requests for client services, providing information regarding Agency and community services available that may meet client/family needs.
(25%)* Processes incoming faxed referrals including patient demographic and referral data entry.
(25%)* Provides for continuity of care for newly referred and re-hospitalized clients by coordination with hospital discharge planners, physicians, client/families, visiting nurse staff, contract personnel, and agencies involved in the referral.
(25%)* Communicates changes in orders, patient status, and visit needs to field staff accurately and timely.
OTHER DUTIES AND RESPONSIBILITIES:
Assures that Agency services are ready to meet the patient's needs at the time of admission including communication of patient needs to Agency personnel and coordinating staff training needs with supervisory personnel.
Acts as resource to Agency staff with relation to specific patient needs and Agency procedures. Educates physicians, their office staff, and other external health care personnel regarding the range of home care services available.
Verifies insurance coverage. Participates in quality improvement activities.
Participates in Agency projects and committees as assigned.
Participates in the Intake weekend rotation.
Other duties as assigned.
MidMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.
An employee may be required to participate in further learning opportunities offered by MidMichigan Health.
- High School Diploma
EXPERIENCE, TRAINING AND SKILLS:
Knowledge of medical terminology required.
Computer experience in Microsoft Word, Excel and other computer programs required.
Ability to communicate effectively, verbally and in writing with excellent telephone communication skills.
Ability to speak, write, and understand the English language.
Ability to work independently, demonstrating problem solving and organizational skills as well as working on multiple tasks at the same time.
Prior office experience preferred.
Physical/Mental Requirements and Working Conditions
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MidMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
AHD Admitting Clerk
SUMMARY:# The AHD Admitting Clerk interviews incoming patient or representative and enters information required for admission into computer.# Performs related duties as required. DUTIES # ESSENTIAL JOB FUNCTIONS: #NOTE:
Following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1.# #Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Explains hospital regulations such as visiting hours, payment of accounts, and schedule of charges.# Provides training to other staff for the purposes of registration and eligibility. Registers and interviews patients to obtain demographic and financial information necessary for patient identification, billing and collection of accounts. 2.## Escorts patient or arranges for escort to assigned room or ward. Stores patient#s valuables.
Receives payments on accounts. 3.###Enters patient admitting information into computer and routes printed copy to designated department.Obtains signed statement from patient to protect hospital#s interests.# Maintains confidentiality in maintaining all patient records. Reviews and investigates health care coverage and policy limitations to update patient information for long term care, short term treatment and/or programs such as Charity, County Medical Services Program (CMSP), Medi-Cal, Family P.A.C.T., Child Health and Disability Program (CHDP), ADAP, and all other related programs. 4.###Advises patient/guarantor of financial obligations; collects and processes deposits, copayments and pre-payments for services. Assists patients in resolving issues with billing and collection of their hospital account(s). Reviews and analyzes patient account information, payment history, verification and collection of insurance or other coverage information and/or assists patient in submitting needed information to billing or setting up payment arrangements. 5.## Contacts and consults with patient, guarantor, or other representative, as well as with various County, State, Federal or other outside agencies regarding patient matters related to eligibility for health care services.
Interprets laws and regulations of Federal, State and County programs and advises patient of eligibility requirements, as well as their rights and obligations in receiving financial services from these programs. Assists patients in completing applications and forms when necessary and reviews for accuracy and completion. Informs and advises medical providers of patients# financial status and maintains open communication with Physicians and clinical staff to ensure timely notification of any health conditions or diagnosis that could qualify patient for programs to assist them with their healthcare costs. 6.###Determines eligibility for a third party payment source according to established policies and procedures including private health plans, Victims of Crimes, Workers# Compensation and lawsuit settlements.
Reviews difficult or unusual cases with Supervisor or Lead Worker for clarification and to ensure accuracy in assessing patient financial circumstances and eligibility determinations. Stays informed of both internal and external programs. Researches, reviews, interprets, and follows all relevant policies, procedures, regulations, guidelines and laws and attends mandatory training.
Works independently with minimal supervision. 7.###Immediately updates all patient financial information in the hospital/clinic information system and enrolls all applications and supporting documentation to the appropriate agencies and/or departments within prescribed timelines, to ensure timely and accurate submission of claims needed to maximize reimbursement to the Medical Center. 8.## Plans, organizes and prioritizes workload and processes information at a speed necessary for successful job performance.# Assists with special projects and performs related clerical and administrative duties as required. MINIMAL QUALIFICATIONS:#Education: High school diploma or general education degree (GED);# Education:
Successful completion of the Eligibility Academy/Training Programs and respective examination offered through AHS.
Six to twelve months in a customer service field.
Bilingual, where necessary.
QUALIFICATIONS: Education: High school diploma or general education degree (GED); Education:
Successful completion of the Eligibility Academy/Training Programs and respective examination offered through AHS. Minimum Experience: Six to twelve months in a customer service field.
Minimum Experience: Bilingual, where necessary.
Birth Certificate Registrar / 8 Hours / Days And Every Other Weekend / BWH Admitting
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under general supervision and following applicable laws and statutes of the Commonwealth of Massachusetts, collects and electronically transfers patient data in order to register births and provide prenatal statistical information on all newborn infants and their parents. Is the point of contact between Health Information Management (HIM), parents, nurses, obstetricians, Department of Public Health and various City Halls throughout the Commonwealth.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Generates daily reports and face sheets using Epic electronic health record. Set up parent worksheet to distribute to patients.
Collect completed parent worksheets to create a legal birth certificate.
Using interviewing techniques, assists parents when needed to obtain, document and/or verify required patient data to create a legal birth certificate using the parent worksheet.
Using problem solving skills and knowledge of Massachusetts State Laws, determines what information is needed from the patient to accurately complete paternity papers, denials, birth statements and social security forms.
Enter patient data including legal and statistical information into VIP with 100% accuracy within the established time frame in order to register births. Enter additional State data as required.
Monitors the Epic patient work queue each day for all discharged babies updating the baby's legal name in Epic including adding the baby's legal name in the alias for babies in the NICU greater than 5 days
Monitors completed birth certificates to ensure data is released to the state within established time frame after the patient has been discharged and transfers completed birth certificate to Boston City Hall electronically.
Perform quality checks on completed birth certificates. Ensures that information is complete and sends to the Department of Public Health via courier.
Obtains obstetrician information either on patient floor, Labor and Delivery, Health Information Services or, in urgent cases, phones or pages him/her when necessary.
Answers questions in person or over the phone regarding birth certificate registration, social security information, paternity testing and child support issues from Department of Public Health, parents, families, adoption agencies and lawyers.
Assists parents with paternity papers, denials and information changes. Obtaining appropriate identification including notarization of paternity papers and denials.
Schedule appointments to complete birth certificate information. Call parents to obtain the baby's name if discharged before completing.
Work with social workers to obtain complete birth certificates of deceased infants.
Works with State with needs of the Birth Certificate Department and State requirements.
Maintains count of daily/monthly/yearly births for the state and Director of HIM
Completes monthly query report received by the Department of Public Health which is distributed by the team lead.
Completes corrections (aka notarized corrections) to correct data received by City Hall and/or parents.
Obtain Director's signature on unsigned birth certificates when parents grant permission to do so.
Educate parents and public regarding current Birth Certificate Department and State requirements.
Orders supplies as needed.
Work with Information Systems to maintain equipment, printers, and fax.
Strive to meet productivity targets established by the Director of HIM and state requirements for entering and releasing the birth record. Maintain daily productivity log submitting it weekly to the HIM Director to ensure that staffing levels are matched to work load requirements.
Performs other duties as assigned.
High school diploma and scholastic preparation equal to six months of college, including medical terminology.
Expert typing skills for entry into computer and completing forms and letters.
Six to twelve months previous experience working in a Health Information Services Department.
Demonstrate formal knowledge of medical terminology by successful completion of an approved terminology course or equivalent.
Bi-lingual ability in Spanish / English is preferred.
Established Notary Public or willingness to apply.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Excellent communication skills and conflict resolution abilities. Ability to act in a professional manner to accurately advise, instruct, and deal effectively and diplomatically with physicians, patients and all levels of hospital personnel while ensuring patient data is kept confidential. Must be able to work by oneself and use independent judgment, especially on nursing unit.
Ability to communicate in a professional manner in order to obtain sensitive but required information from patients so that a complete, legal birth certificate can be created for the newborn. Consequences of errors greatly impact the newborn throughout his/her life as well as the parents and hospital.
The ability to meet deadlines is crucial; must be able to organize own work load which includes work on the patient units, telephone and in the Birth Registry Office.
Must be skillful in typing (50 wpm) and have the ability to be extremely accurate when gathering and entering birth information. Birth certificates submitted to Registry of Births with identified errors are not accepted by the Registry.
Knowledge of medical terminology to accurately and quickly type into the VIP System.
High stress environment. Required to walk, climb stairs and carry light to moderate loads 25% of the time.
Work with a high volume of births per day.
The Birth Registrar office is very small and has no windows. It is shared with 1 to 2 other Registrars.
Admitting Patient Access Representative
The Admitting Patient Access Representative is responsible for professional and efficient operation of the admission/registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: patient registration, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle.
Representative Job Duties:
Opens/closes Admitting front desk according to current procedures.
Greets all patients in a courteous and timely manner
Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary. May operate the switchboard for answering and transferring telephone calls, routine inquiries, and make necessary connections on the overhead paging system.
Upon patient admission, verifies that patient demographic and insurance information is current and correct and that required forms are completed and signed.
Enters and/or updates patient information in computerized hospital information systems.
Assembles patient charts for use; ensuring that the proper forms are on the chart according to particular visit type, i.e. workers compensation, physicals, government programs, etc.
Accurately files documentation in patient chart.
Identifies, collects, and tracks patient liability owed; such as co-pays, co-insurance, share of cost and deductibles.
Ensures that paperwork is complete and processed in a timely manner including mailings to patients and/or insurance companies.
Completes bank deposits daily and reconciles cash drawer and cash journal/receipts.
Performs information audits using reports provided by Supervisor.
Answers inquiries regarding patient accounts: defers to the appropriate department.
Directs clinical questions to the appropriate clinical staff.
Ensures that patient information is kept confidential and that patient privacy is respected in accordance with current Health Information Privacy and Portability Act guidelines.
Involvement in continual education, to include self paced study, classroom learning and competency testing.
Understands fully all fire and disaster procedures.
Bilingual (English and Spanish) preferred.
High school diploma or equivalent required, Associates degree preferred.
Minimum of one-year experience in hospital registration or admitting preferred.
Good telephone etiquette.
Strong customer service skills required.
Good interpersonal skills and ability to work well with others.
10 key calculator experience preferred.
Computer skills required: Typing 30-45 WPM. Competent with Microsoft Office and Outlook.
Previous use of multi-line phones, fax and copy machine(s) preferred.
Weekend and/or Holiday Rotation may be required.
An equal opportunity employer
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!