Aging Department Supervisor Job Description Sample
Department Of Aging And Adult Services Program Supervisor
The Job Benefits Supplemental Questions
The Department of Aging and Adult Services (DAAS) is recruiting for a DAAS Program Supervisor who is responsible for the Senior Information and Assistance Program (SIA). This position is responsible for administrative and supervisory oversight of SIA, and the monitoring of services provided primarily by employees working in multiple locations. This position will interact with service recipients, volunteers, social service staff and other agencies to ensure that services are being delivered pursuant to program guidelines. A current vacancy exists in Yucca Valley; this list may be used for vacancies as they occur throughout the County.
CONDITIONS OF EMPLOYMENT
Travel: Regular travel throughout the County and State will be required.
License: A valid California Class C driver license is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance.
For more detailed information, refer to the DAAS Program Supervisor job description.
Education: Twenty four (24) semester (36 quarter) units of completed college coursework in gerontology, social work, counseling, sociology, psychology, or other closely related behavioral science. A list of coursework or legible transcripts must be submitted with the application if the applicant does not possess a completed Bachelor's degree, or higher, in a qualifying field.
Experience: Applicant must meet one (1) of the options.
Option 1: Two (2) years of experience equivalent to a Senior Information and Referral Area Representative in San Bernardino County. Equivalent experience includes responsibility for providing advocacy services, counseling, and emergency supportive services to the elderly in a social service environment.
Option 2: Three (3) years of experience as a social worker providing advocacy, counseling, and case management services to clients in a government social services agency, social service program serving the elderly, long-term care facility, or hospital.
The ideal candidate will have previous experience as a full-scope supervisor, experience working in a Department of Aging and Adult Services or experience providing training in a classroom setting and has general computer literacy.
Selection Process:There will be a competitive evaluation of qualifications based on the information provided in the Application and/or Resume and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Please click HERE for important Applicant Information and the County Employment Process.
Driver/Aide - Department Of Aging
Job Information Benefits Supplemental Questions
Non-exempt; part-time; varied scheduled during normal business hours of Monday – Friday; 8:30 a.m. – 4:00 p.m.; no benefits; positions are subject to system-wide reassignment
MULTIPLE VACANCIES AVAILABLE:
- Primary Assignment
- Frederick Senior Center. 10-35 hours per week. This position is shared by two people so each person in the position will work 35 hours in a 70 hour pay period. These two individuals may serve as a substitute for each other.
- Primary Assignment
- Emmitsburg Senior Center. 20-25 hours per week.
This position operates a multi-passenger vehicle for the Department of Aging (DoA) to transport center participants. This person will also assist with all aspects of the Center programming; Supervision is received from the Senior Center Supervisor and/or Community Services Manager.
Essential Duties and Job Responsibilities:
Operate a County vehicle to safely transport passengers to and from a senior center for meals and programs
Assist passengers as they board and depart the vehicle
Transport and escort passengers on shopping and other trips, assisting with packages as needed
Keep daily records of route, mileage and other statistics
Regularly perform routine cleaning and fueling of the vehicle(s) and daily maintenance check-list
Notify the proper person of any vehicle problems
Assist with the implementation of Center and Department programs
Assist with the maintenance and upkeep of the Center
Assist with implementation of congregate and home delivered meals (e.g. packaging, serving and clean-up)
Assist with the coordination of activities and events with other senior-oriented agencies and organizations
Deliver packaged meals to the homebound when needed
Assist Senior Center staff when necessary
Comply with all Federal, State and County regulations and policies
Perform other related duties as required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned.
Qualifications & Requirements:
The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum age 21 years
High school graduation or the equivalent
1 year of work experience driving a van or similar vehicle
Possession of a valid automobile operator's license with the ability to obtain and maintain a Frederick County Employee Driving Permit
Current certification in First Aid, CPR, and AED, or the ability to become certified within 6 months of hire
KNOWLEDGE / SKILLS / ABILITIES:
Accurate clerical skills in order to properly complete required forms and reports
Ability to understand and follow written and spoken (English) instructions and travel directions
Ability to effectively respond to emergency situations and follow proper procedures
Ability to develop and maintain effective working relationships with co-workers and the general public, with particular sensitivity to the needs and priorities of persons who are elderly
PREFERENCE MAY BE GIVEN FOR:
Work experience transporting passengers
Experience working with persons who are elderly
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
While working in this position, the employee is required to constantly reach; frequently sit, walk, climb, lift up to 20 pounds, and drive; occasionally stoop; and rarely crawling
While working in this position, the employee is required to frequently work indoors, outdoors, walking on uneven ground, working in a dirty environment, and near chemicals or fumes; occasionally works in hot temperatures (above 100 degrees), cold temperatures (below 32 degrees), and is required to wear protective equipment
Physical requirements include the ability to assist passengers as they board and depart the vehicle; to lift and carry groceries and other parcels as needed; and to perform minor upkeep and maintenance of assigned vehicles
Additional Information/Examination Process:
Available for varied schedule - but may vary when needed to accommodate Center schedule or other activities; this may include evening hours
This position is subject to random drug testing
EXAMINATION PROCESS (may include):
- An evaluation of training and experience
- One or more interviews
- Background investigation
- A pre-employment physical examination and drug test
This description reflects management's assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.
Adult And Aging Assessor Supervisor - Arkansas Telecommute
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work. (sm)
Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit
Impact of work is most often at the team level
Provides clinical consultation and supervision of field based assessor staff administering Independent Assessments of beneficiaries
Communicates in a culturally sensitive manner to individuals whose support needs are being assessed, including beneficiaries within the mental health, developmental disability, or adult aging populations
Provides flex capacity for assessor staff in the administration of independent or functional assessments, including emergency assessments
Owns output at task level
Work is generally limited to own function
Sets priorities for the team to ensure task completion
Coordinates work activities with other supervisors
Develops plans to meet short-term objectives
Identifies and resolves operational problems using defined processes, expertise and judgment
Decisions are guided by policies, procedures and business plan
Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)
Active, unrestricted RN license in state of residence
3 years clinical experience
2 years leadership background (team lead, supervisory, etc.)
1 year working directly with adult and aging population
Proficient Microsoft skills (Word, Excel, Outlook)
Ability to accommodate some field-based travel within the state (up to 25%)
Must be able to pass complete criminal history and Central Registry Checks
Must have additional Child Maltreatment Central Registry and Adult and Long-Term Care Facility Resident Maltreatment Central Registry updated every three years and a State Criminal Background Check updated every five years
Must be able to pass State background checks for all States in which lived in within the last five years
Home health experience
Experience with the Medicaid patient population
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. (sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Independent Assessor Supervisor, Flex Assessor, supervisor, Arkansas, Little Rock, AR, Clinical Supervisor, leadership, adult and aging, Medicaid, telecommute
Faculty, Department Of Neuroscience With A Focus On Aging
City Jacksonville State Florida Telecommute No Department Research Why Mayo Clinic You are invited to partner with the nation's best hospital (U.S.
News & World Report 2016-2017), ranked #1 in more specialties than any other care provider.
Practicing at Mayo Clinic provides a rewarding career that promotes excellence in patient-centered care.
You can thrive in an environment that supports innovation and has a wealth of resources available to you - including an integrated EMR and collaboration with top specialists - to give your patients the quality of care you want to achieve.
Position description The Department of Neuroscience at Mayo Clinic in Jacksonville, FL,in partnership with the Mayo Clinic Robert and Arlene Kogod Center on Aging is seeking outstanding candidates with dynamic research programs in Neurobiology of disease and aging.
The ideal candidate for this position will be an investigator with an innovative and dynamic research program that is directed at understanding the fundamental role of disease biology in aging, with an emphasis on the identification of molecules and pathways that drive cellular senescence and aging.
This may then ultimately lead to new ways to modulate these senescent cells, thus delaying or reverting diseases and disabilities associated with aging in people.
The candidate for this position will be expected to have a track record of major contributions to the field, with an emphasis on the application of novel in vitro and in vivo imaging tool and animal models, induced pluripotent stem cells, the use of systems level analytical and bioinformatics approaches, or the integration of multiple discovery platforms to advance our understanding of disease biology and etiology.
The candidate for this position is expected to have a history of extramural funding, as well as a proven record of collaborative team science endeavors.
Individuals with interest and experience in research training and graduate-level education are particularly encouraged to respond.
The Mayo Clinic Department of Neuroscience is a prominent department and is internationally recognized and respected for academic excellence.
Basic scientists within the neuroscience department have strong expertise in neurogenetics, neuropathology, disease modeling, immunity, and experimental therapeutics.
The Department hosts an NIH-designated Alzheimer's Disease Research Center and the Udall Center of Excellence for Parkinson's Disease Research.
The research mission of the department is closely aligned with the resources and initiatives of the Center for Biomedical Discovery, Center for Regenerative Medicine, Center for Individualized Medicine, Department of Neurology, and the Center on Aging.
The department also has an outstanding training environment and is closely aligned with the Neurobiology of Disease Program at Mayo Graduate School, the Mayo Medical School and the Mayo School of Graduate Medical Education.
Mayo Clinic has a large number of world class faculty laboratory and state-of-the-art shared resource facilities, including those for microscopy and imaging, cell and molecular biology, animal models, production of iPS cells and clinical grade MSCs, biomedical engineering and mathematics, materials testing, a Medical Genomics Facility, a Mouse Modeling Facility, Molecular and Microscopic Core Facilities, and unique Human Disease Tissue Banks.
We offer a highly competitive compensation package with sustained intramural funding, capital equipment funding, technical and computational resources, and exceptional benefits.
For more information contact Adriana Semko, Physician and Scientist Recruiter at Benefits eligible Yes Schedule Full Time Site description Jacksonville is the largest city in area in the continental United States.
A beautiful coastal Florida city that features excellent year-round climate, over 20 miles of beaches and outstanding outdoor recreational, cultural and family-oriented amenities.
The "River City by the Sea" has an excellent school system, reasonable cost of living and a thriving business environment.
Medical professionals and patients are drawn to Jacksonville by an extraordinary network of high-profile healthcare facilities.
Jacksonville continues to grow as more people relocate from all over the U.S.
and abroad, to see what the great River City has to offer!
Category Physicians & Scientists Specialty Neurology, Research Job posting number 72745BR Recruiter Adriana Semko Equal opportunity employer Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities). Email
Office Supervisor - Department Of Oncology
Responsible for overseeing operations of the practice under the Medical Group's policies and standards. Supervises personnel, billing, and financial operations.
Responsible for planning, problem-solving, and recommending opportunities for practice growth, charge capture, compliance, and cost savings. Acts as liaison between physicians, staff, and patients. Performs duties and responsibilities in a manner consistent with our mission and values.
Principle Accountabilities: % of Time Spent
Oversees daily practice operations. 20% Checks patients in and out, answers telephone, rooms patients, performs outpatient test scheduling, pre-certs and referrals, and enters patient data in EMR. 10% Responsible for meeting meaningful use, pqrs, HEDIS, and other reporting standards. 10% Coordinates scheduling of staff to ensure that appropriate staffing is available to meet the medical office's requirements. 10% Analyzes office operations, problem solves, recommends and implements improvements. 10% Responsible for charge capture, daily close, and coordination with the billing company. 10% Maintains appropriate records including payroll and processing of invoices and other expense items for administrative approval and accounts payable. 10% Performs annual merit evaluations. 5% Orders office and medical supplies and minor equipment to meet practice needs. 3% Interviews prospective employees, selects and trains additional support staff as appropriate. 3% Maintains credentialing of physicians through CAQH and/or with individual insurance plans. 3% Attends monthly manager meetings and conducts practice meetings for physicians and staff. 3% Performs other work duties as assigned. 3%
High school diploma required.
Medical office experience required. Supervisory experience preferred.
Strong computer skills and communication skills are vital. The assessment, care and treatment provided by the practice coordinator will be consistent with the specific age related needs of the patient. The practice coordinator is competent to care for patient age groups consistent with the specialties of the physicians in the practice.
Employee is required to sit and walk frequently. Employee must lift/carry a light (1-20 lbs.) load frequently, a medium (21-50 lbs.) and/or heavy (50 lbs. +) load occasionally.
Employee may be required to lift over 100 lbs. with assistance. Employee is occasionally required to bend, squat, crawl, kneel, climb, lift waist to overhead. Employee is frequently required to reach forward and reach overhead. Employee may be required to do simple grasping and pushing/pulling.
(Occasionally: 1-33%, frequently: 34-66%, continuously: 67-100%)
The most significant of duties are included but this does not exclude occasional work assignments not mentioned or developmental duties.
Job Relationships: Brief descriptions of the types of interactions that occur for this job.
Takes direction from: Physicians and supervisor
Provides direction to: Practice Staff
Supervised by: Physician Practice Management
Mission: Faithful to our Episcopal-Presbyterian heritage and its ministry of healing, St.
Luke's Hospital is dedicated to improving the health of the community. Using talents and resources responsibly, our medical staff, employees and volunteers provide care for the whole person with compassion, professional excellence, and respect for each other and those we serve.
Core Values: Human Dignity, Justice, Excellence, Compassion, and Stewardship.
Human Dignity: Demonstrates respect for the dignity and needs of patients, visitors, physicians, and co-workers.
Justice: Honors each person's rights and responsibilities by working as a team player to provide positive patient outcomes.
Excellence: Demonstrates creativity and inventiveness in improving the ways in which work-related tasks are performed. Also strives for excellence in the services that he/she provides.
Compassion: Demonstrates caring beyond "It's My Job" and utilizes positive interpersonal skills.
Stewardship: Demonstrates honesty and acts with integrity. Also demonstrates the ability to work in a safe, cost-effective and efficient manner.
Communication Standards: Promotes and provides courteous and effective communication with internal and external customers.
Gear Department Supervisor
Job Title: Gear Cutting Supervisor
Department: Gear Cutting Hobbing, Shaping, Gear Grinding
Reports to: Director of Manufacturing
Last Revised: 4/28/2016
Provide leadership, support, and training for all department personnel in producing quality products for Forest City Gear customer base. Facilitate lean manufacturing events that focus on safety, quality, organization, and productivity. Assist in the development, implementation, and enhancement of FCG production activities.
Essential Job Functions:
Troubleshoot set-ups on gear cutting machines as production requires
Maintain cleanliness and organization of entire department, assist employees with 6S techniques
Coordinate workflow with Director of Manufacturing
Design and order necessary tooling
Consult on the needs for new hob cutters, shaper cutters and grinding wheels
Verify production data prior to machine set-up
Provide technical support for machine set-ups
Responsible for departmental discipline for Forest City Gear employee handbook
Work with Director of Manufacturing to maximize department productivity
Advise Director of Manufacturing of departmental training needs; conduct training where appropriate
Asses workload and determine overtime as needed for department
Authorize PTO (Paid Time Off) requests within the department
Non-Essential Job Functions:
Machine maintenance (oil levels)
Machine maintenance logs'verify with maintenance personnel
Knowledge of inspection and measuring
Knowledge of all departmental machine capabilities
Basic gear inspection equipment knowledge and skills
Strong mechanical aptitude
Basic materials knowledge
Ability to set-up SPC Gage Talker
Communication skills to train others as needed
Ability to identify strength and weaknesses within department personnel
Basic math & geometry skills
Associates degree in manufacturing technology or related field of study plus 3 years experience OR
10 years experience in manufacturing with at least 2 years fine pitch gear experience
Medical, Dental, Prescription, Eye
Paid vacation and paid personal time
Life insurance, 401K, FSA
Ability to lift/carry 10-20 pounds
(bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles)
(extending hands and arms in any direction including upward and downward)
(with normal breaks)
(with normal breaks)
(with normal breaks)
Noise intensity level exposed with this job Loud
Exposure to fumes, odors, dusts, and gases Occasionally
Exposure to hazard of moving mechanical parts Occasionally
Emergency Department Supervisor Bed Management
Under limited administrative direction, supervises nursing staff and provides expert nursing care to patients with health problems ranging from complex to multi-complex.
Supervises nursing staff on a shift and ensures safe and effective nursing care is provided to assigned patients. Ensures the oncoming shift has adequate nursing personnel to meet identified patient care needs; arranges for staff to work overtime shifts for personnel shortages based on minimum staffing requirements; assists in the development of monthly personnel schedules.
Assists in determining work assignments based on nursing resources and identified patient care needs. Assists with revision of policies and procedures. Evaluates, documents and counsels staff on a designated shift regarding job requirements and work performance; assists with employee evaluations and recommends appropriate personnel actions.
Conducts meetings with staff on a designated shift to discuss patient care and unit concerns. Ensures educational offerings and experiences are available to staff. Develops quality assurance indicators.
If pertinent to the area, will be responsible for updating operating room procedure cards for specialty areas. Ensures orientation of new employees to a unit. Monitors productivity targets established by the department.
Experience: 1.5 years experience as a Registered Nurse in an acute care setting which includes at least 6 months charge experience.
Licensure: Possession of a valid temporary or permanent Oklahoma license issued by the Oklahoma State Board of Nurse Registration and Nursing Education as a Registered Nurse prior to entrance on duty. (Permanent license must be obtained within 3 months of appointment).
Knowledge, Skills and Abilities:
Knowledge of nursing theory, practices, techniques, procedures and standards plus the principles of supervision. Skill in planning and organizing nursing care, applying advanced nursing clinical skills, maintaining records and charts, preparing written reports and in maintaining effective working relationships with others.
Physical Requirements (with or without accommodation):
Requires frequent bending, reaching, squatting, kneeling, moving, lifting of patients and sufficient manual dexterity to operate therapeutic equipment. Must be able to stand for long periods at a time.
Good mental and physical health to work for long periods of time in a highly stressful atmosphere is required. Must have good interpersonal skills.
Nurse Supervisor (Rn) - Emergency Department (Ed)
Job ID: 242125Nurse Supervisor (RN) - Emergency Department (ED)Fishers, IndianaRegular
Additional Job Information
Title: Supv-Pat Care Svcs-Nursing
City, State: Fishers,IN
Location: Fishers-13914 Southeastern
Department: Emergency Department 001
Additional Job Details: FT Evening, 72 Hours Bi-Weekly
Evening shift; on call; some weekends
St. Vincent, part of Ascension, is a nonprofit, faith-based health system that is guided by our mission to provide compassionate, personalized care, especially for those who are vulnerable. St. Vincent is one of Indiana's largest employers with 22 ministries serving 57 counties in central and southern Indiana. Our 134-year-old health system includes a wide range of services including cardiovascular care, women's and children's health, neurosciences, cancer care, orthopedics, bariatrics, primary care, emergency medicine, imaging, general surgery and long-term acute care.
The Patient Care Services Nursing Supervisor assists with management of patient care activities and assigned staff.
Provides direction and support to unit staff. Supervises admissions, conducts assessment of patient's needs, and initiates nursing care plans. Evaluates and documents patient progress.
Facilitates planning, implementation, development, and evaluation of nursing programs, initiatives and objectives for the unit.
Assists with development and implementation of policies and procedures.
Serves as a liaison between the manager, staff and other areas within the organization. Identifies and resolves issues affecting delivery of patient care services in a unit.
Certified BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date.
Licensed Registered Nurse obtained prior to hire date or job transfer date.
Certification specializing in Advanced Cardio Life Support.
Minimum Qualification: Associate's Degree in Nursing by hire date to position
Preferred Qualification: Bachelor's Degree in Nursing by hire date to position
Minimum Qualification: Two years of experience working as a Registered Nurse (RN) in a hospital setting.
Preferred Qualification: Five years of acute care experience as a Registered Nurse (RN) in a hospital setting. Experience as a charge nurse. One year of experience directly supervising staff.
How To Apply
Service of the Poor. Reverence. Integrity. Wisdom. Creativity. Dedication.
These are the Core Values we uphold at St.Vincent.
If they describe you, you may be a good candidate to join our nationally-recognized team at one of our many Indiana ministries.
To view our job openings, visit www.stvincent.org/jobs
To apply for a position online, click the "Apply Now" button.
Our online application system may not be compatible with non-Windows based operating systems (iPhones, iPads, or Mac computers) or non-Internet Explorer browsers. To optimize your user experience, we recommend utilizing a personal computer with Window Internet Explorer 8 to search and apply for career opportunities.
For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.
The Spirit of Caring
Equal Employment Opportunity
St.Vincent is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
EEO is the Law Poster Supplement
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
St. Vincent, a member of Ascension Health, participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (link to E-verify site)
Deli Department Supervisor (Prepared Foods)-Full-Time
Job Description: Assist team leadership in the supervision of all prepared foods Team Members and ensure the smooth day to day operation of the department.Responsibilities
Model and deliver outstanding customer service; ensure customer needs are met in a timely fashion
Supervise the work of others in the department, ensuring production and service standards are being met at all times
Prepare, package, weigh, and price prepared foods products for sale
Monitor product quality and freshness and ensure proper rotation or product
Maintain accurate department signage and pricing
Maintain and monitor the use of temperature, production, spoilage, and department transfer logs
Follow department procedures for preparing, storing, rotating, and stocking of product
Follow established department opening and closing procedures
Assist leadership, as required, to select, train, develop, mentor, motivate and counsel team members in a manner that builds and sustains a high-performance team and minimizes turnover
Maintain a clean and well organized work area
Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices
Knowledge, Skills, & Abilities
High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
Ability to follow directions and established procedures
Ability to direct the work of others
Ability to visually examine products for quality and freshness
Strong knowledge of general prepared foods department practices and procedures
Knowledge of proper knife-handling skills
Good verbal and written communication skills
Basic proficiency with computer applications and programs including email, Microsoft Office, and operations related applications
Ability to work a flexible schedule including nights, weekends, and holidays as needed
Desired Work Experiences
1+ years of Supervisory experience
Prepared Foods Retail (Culinary / Kitchen / Restaurant)
Customer Service Focus
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.
Customer Service Supervisor - Department Supervisor (Front-End/Key Carrier)
WE'RE FUN! WE'RE FAST! WE'RE CASUAL!
Bob's Stores is a Northeast retailer of branded apparel and footwear and is synonymous with terrific brands, great value and great service. With over 30 locations in numerous states, our agenda is loaded with great stuff to excite both our customers and our associates. Enjoy working with a diverse team where exceptional efforts are recognized and rewarded in a job that is fun, fast and casual? Then apply now!
As a Customer Service Supervisor, you'll oversee front-end operations, cashier, and during non-peak times, open and close the store while acting as the manager-on-duty. You'll learn to lead by example while enabling a knowledgeable and friendly sales staff to achieve overall store sales and operational goals. In addition, you'll be coaching, training and developing your staff in order to prepare them for promotional opportunities that arise.
Promote and sustain Bob's Stores Culture by embracing and holding all Associates accountable for Bob's operating principle of "The Customer is Why"
Lead by example, by providing excellent customer service, holding all associates accountable for ensuring current customer service standards are executed; guide and direct associates where appropriate
Exhibit a strong sense of urgency around providing all customers with a superior shopping experience
Maintain a neat, orderly work area - front-end, sales floor, stock room and office area
Assist in the planning and implementation of floor sets for sales promotions
Oversee front-end operations and customer service department
Assist Store Manager with expense control awareness, including planning and execution to maintain store budgets and ensure profitability
Take on additional responsibility as dictated by business
Skills and Requirements:
A varied schedule will require day, evening, weekend and holiday shifts, with some overnight shifts as well. Flexible availability required.
The ideal supervisor candidate will be comfortable utilizing basic mathematics skills, have the ability to problem solve independently to address customer concerns and if covering the front-end, have the ability to handle cash accurately under pressure. You must be a highly motivated team player with an ambitious personality who is friendly, outgoing and driven to satisfy customers. This is an hourly, entry-level store management position. Success in this role could lead into a department manager role within the organization.
2+ years of cashier/front-end experience
1+ years of supervisory experience in a retail environment preferred
Excellent customer service and interpersonal/communication skills
Ability to suggestively sell and be persuasive
Proven team leadership skills
Experience working with apparel and footwear preferred
Understanding of basic retail math; ability to handle cash accurately
High school diploma/GED preferred
Bilingual a plus
Bob's Stores, a member of the SDI USA, LLC family also operating Eastern Mountain Sports, is an equal opportunity employer offering dynamic career opportunities and generous employee discounts.
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