Airplane Dispatch Clerk Job Description Samples

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Shipping Clerk - Dispatch Clerk

Job Description

AMERICAN FURNITURE MANUFACTURING seeks an experienced Shipping - Dispatch Clerk.  This position will be hourly and report to the Traffic Manager.  You can read below a thorough list of responsibilities.  In addition, this person should have good Excel skills and ERP experience on some platform.   Key job duties include: 

  • Manage the dispatch log
  • Manage the RTG log
  • Carrier invoice data entry
  • Follow-up on invoice issues
  • Manage the smaller accounts
    • Book carries
    • Make delivery appointments
    • Monitor the shipments to ensure on-time deliveries are made
    • Answer customer calls/emails
  • Manage American Freight portal (data entry & updating)
  • Assist in preparing and tracking Big Lot delivers
  • Check allocation daily for shipment dates for orders
  • Prepare shipments for the warehouse to load
  • Work with the warehouse to ensure shipments are loaded timely
  • Send carriers’ information once shipments are loaded
  • Handle paper work associated with tractor rentals and company trailers
  • Check DOT logs to ensure they are correct

Company Description

Furniture manufacturer located in Pontotoc, MS with 700 employees.

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Depot Dispatch Clerk

Job Description

DHL eCommerce is seeking a Depot DispatcherClerk for our Santa Ana, CA location.

Compensation includes health benefits, paid time off, tuition reimbursement and 401k.

SUMMARY:

The Depot Shipping Clerk position will set up and stage parcels, encode parcels manually along with using the automation. The position will scan all parcels into the New Ops system, manifest the parcels using the New Ops system, transport parcels and supplies to a designated location to facilitate movement of parcels, perform quality checks on Metro Logistics parcels, and dispatch parcels to designated service providers (DSP).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Transport parcels located in push carts, blue bins or cardboard gaylords throughout the DC to the Metro Logistics processing area.

  • Ability to learn how to operate the automation machines as applicable.

  • Have the ability to learn the different computer operating systems required to complete the Metro logistics process including New Ops as well as other programs as well as utilize email communication.

  • Set-up and stage parcels in designated area, process parcels thru the Metro Logistics processing area.

  • Dispatch parcels to DSP’s following the Metro Logistics process and procedures established by Engineering.

  • Complete daily reports with working knowledge of Microsoft Office, Google Docs, as well as other programs as needed.

  • Duties may include reassignment to alternate operational areas as business needs require.

  • Essential duties are not necessarily exhaustive and may be supplemented or otherwise revised by DHL at its sole discretion.

EDUCATION AND/OR EXPERIENCE:

  • High School or equivalent training and/or least 6 months related experience preferred

REQUIREMENTS/SKILLS:

  • Understand and carry out oral instructions.

  • Understand standardized math processes, e.g., count, addition and subtraction.

  • Understand the IT systems and have the ability to learn new programs/process.

  • Operate pallet jacks.

  • Operate non-power hand tools such as hammers, wrenches, etc.

PHYSICAL DEMANDS:

  • Frequently walk throughout the warehouse in order to move the mail and parcels to proper location within terminal.

  • Frequently push/pull mail and parcels weighing up to 50 pounds, which may include frequent bending, lifting, pushing and pulling.

  • This is a warehouse environment where frequently this position will be exposed to cold, hot and changing temperatures; will constantly experience noise at medium level not damaging or loud enough to require protective equipment; will frequently be exposed to dust, dirt and changes in lighting.
    Equal Opportunity Employment - Veterans/Disability

Company Description

Vision:To become the leading logistics provider in online retailing.
DHL eCommerce is on its way to becoming the preferred partner for shipping solutions nationwide and worldwide. With our innovative shipping solutions, supported by state-of-the-art operations systems, we are redefining residential delivery for both your business and your customers. We provide a full range of domestic and international services for the secure and reliable distribution of mail and parcels. Plus, we offer an expanding range of value-added services.
Domestic Presence: DHL eCommerce offers U.S. businesses the widest range of domestic mail and parcel services through the power of the DHL eCommerces worldwide network. With our strategically located Distribution Centers, we can pick-up, sort and process your shipments and move them efficiently into the mailstream. As a USPS Workshare partner, we are able to offer the final mile delivery to over 152 million addresses.
Global Presence: With direct connections to over 220 countries and territories and 41 processing centers on four continents, we have the worlds largest network for international shipping services today. We provide our cross-border services to top Fortune 500 companies for parcels, business mail, direct mail and publications.
Industries Served: DHL eCommerce handles a wide variety of shipments daily from apparel and electronics to books to DVDs, vitamins, replacement parts and catalogs. Some of the industries we serve are e-commerce, multi-channel retailers, direct marketing, financial, mail and print fulfillment, healthcare, pharmaceutical and nutraceutical, government and manufacturing.

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Customer Service Operations Dispatch Clerk

Our Company has a worldwide presence, with offices in Dallas, New York, Toronto, London and Gurgaon. We are a global team of numerous nationalities, religions, backgrounds and experiences.

We honor our diversity by offering cultural training spotlighting our various geographies. Yet for all our differences, we are committed to a common set of values and an organizational culture that respects our differences.

Job Summary:

Communicates back and forth with Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues.

Interacts with customers, including customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Works with routing specialists, route managers, and the service department to optimize routes
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues
Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity
Records and documents information from Drivers and distributes to appropriate departments
Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

Required: High school diploma or G.E.D and a minimum of 6 months of related work experience

Preferred: Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment

Our professional backgrounds are also varied. Our consulting teams combine training and experience derived from many perspectives, including management consulting with other strategy firms, high-level functional backgrounds in a variety of industries, roles in the service provider community and MBA graduates with relevant work experience. The members of the research practice also come from varied backgrounds with some joining us shortly after graduating college and others with established research careers.



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Customer Service Operations Dispatch Clerk

Reducing the freight costs, which continues to be the largest logistics cost, often shows directly on the bottom line since the costs are external and variable. These costs and levels of service are affected by an array of variables, from regulatory changes to fuel prices.

Yet these costs are typically poorly understood and only minimally reviewed and audited, and more than money is at stake. Customer service and company reputation, for example, are both greatly affected by the ability to get goods to the market in a reliable, timely manner.

Job Summary:

Communicates back and forth with Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues.

Interacts with customers, including customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Works with routing specialists, route managers, and the service department to optimize routes
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues
Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity
Records and documents information from Drivers and distributes to appropriate departments
Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

Required: High school diploma or G.E.D and a minimum of 6 months of related work experience

Preferred: Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment

Our transportation consultants design and optimize your transportation system so that you deliver the right service to your customers at the lowest cost. To get the most efficient system, we start with the customer requirements and make sure that the specifications are customized, consolidations maximized and the best modes chosen.

Through a systematic methodology we deliver results from process improvements to carrier selection and rate negotiation. Our unique experience of the market gives you an advantage when serving your customers.



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Customer Service Operations Dispatch Clerk

To apply for a position at our Company, please submit your cover letter, resume, and salary history/expectations (plain text, Microsoft Word, or PDF only) with the job title in the subject line. You will receive notification via email to confirm receipt of your application. Applications are reviewed on an ongoing basis until the position has been filled.

Job Summary:

Communicates back and forth with Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues.

Interacts with customers, including customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Works with routing specialists, route managers, and the service department to optimize routes
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues
Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity
Records and documents information from Drivers and distributes to appropriate departments
Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

Required: High school diploma or G.E.D and a minimum of 6 months of related work experience

Preferred: Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment

If both your background and skill set match the available position, you may be contacted for a preliminary phone interview. The phone interview is informational and a way for us to learn more about your background, as well as for you to learn more about our Company and the particular position.

Phone interviews last approximately 20 to 30 minutes. Following the phone interview, a determination will be made about advancement to an in-person interview. Finalists are required to take a writing test.



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Customer Service Operations Dispatch Clerk

Our Company is an equal opportunity employer, offering employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or citizenship unless legally required, and provides equal employment opportunity to disabled veterans, and veterans of the Vietnam era.

Job Summary:

Communicates back and forth with Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues.

Interacts with customers, including customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Works with routing specialists, route managers, and the service department to optimize routes
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues
Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity
Records and documents information from Drivers and distributes to appropriate departments
Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

Required: High school diploma or G.E.D and a minimum of 6 months of related work experience

Preferred: Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment

Our company is made up of highly talented, diverse, and motivated people who are dedicated to defining the business of politics. Headquartered in New York, we also have offices in Washington and London, as well as a vast network of experts around the world.



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Customer Service Operations Dispatch Clerk

Because collaboration and contribution to the firm is a priority at our Company Group, we balance your client work with opportunities that allow you to contribute your expertise, strategic insights and innovative thinking in efforts to evolve our methodology, decision frameworks and other intellectual capital. You will also have opportunities to shape the industry by authoring thought-leadership articles and market-analysis whitepapers.

Job Summary:

Communicates back and forth with Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues.

Interacts with customers, including customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Works with routing specialists, route managers, and the service department to optimize routes
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues
Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity
Records and documents information from Drivers and distributes to appropriate departments
Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

Required: High school diploma or G.E.D and a minimum of 6 months of related work experience

Preferred: Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment

We understand that consulting can be a demanding career. our Company Group is committed to helping our people maintain a healthy work/life by balancing the demands of quality client work with the opportunity to pursue personal aspirations, spend time with their families and contribute to their communities. Our team members have a variety of interests outside of work, and we encourage them to actively balance work with family priorities and outside activities.



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Customer Service Operations Dispatch Clerk

Our supply chain management consultants can leverage significant supply chain experience, acquired while developing and implementing strategies for some of the world?s best known companies over the past forty years in more than one-thousand client engagements, and apply it, hands-on, to your organization.

Job Summary:

Communicates back and forth with Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues.

Interacts with customers, including customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Works with routing specialists, route managers, and the service department to optimize routes
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues
Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity
Records and documents information from Drivers and distributes to appropriate departments
Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

Required: High school diploma or G.E.D and a minimum of 6 months of related work experience

Preferred: Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment

We have extensive experience in helping companies keep up with the dramatic changes in distribution center and warehouse operations. Our warehouse design consulting team combines on-the-floor data gathering with sophisticated modeling techniques to produce and implement warehouse/distribution center operation plans that provide increased savings and reliability for tomorrow while keeping the inventory moving today.



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Dispatch Clerk

Job Description

Dispatch Clerk (Lester)

We are seeking a Tech Savvy individual to join our team.  Primary responsibility will be to dispatch drivers and monitor their routes in tri-state area.  Associated clerical functions. This is a new potion supporting our Key Account Managers with room for growth.  Mon – Fri, 8 am to 4 pm.

Company Description

Leader in Logistics

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Dispatch Clerk

Job Description

OFFICEforce is currently hiring for a Dispatch Clerk for our York, PA client. This is a first-shift position, Monday - Friday.
Responsibilities include:

  • Answering services calls
  • Scheduling and dispatching technicians for service calls
  • Typing service proposals/ Basic job costing
  • Various additional administrative tasks as required

Required Skills:

  • Strong communicator
  • Ability to multitask in fast paced environment
  • Strong Attention to detail
  • Previous dispatch experience (preferred)
  • MS Office & database proficiency


To be considered for this opportunity, please submit your resume by replying to this ad or visit OFFICEforce to complete an application. OFFICEforce is located at 1427 North George St., York, PA 17404.

Company Description

OFFICEforce is locally owned and operated, serving central Pennsylvania, with hiring locations in York, Lancaster, Hanover, and Reading. OFFICEforce offers office support and professional staffing solutions that work for contract, contract-to-hire, and direct hire opportunities. The focus at OFFICEforce is developing a long standing relationship with our associates and clients.

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