Allston Job Description Sample
Operations Assistant Manager
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
Principal Duties and Responsibilities
Assist with all store functions and day-to-day store activities as directed by the Store Manager
Able to perform all opening and closing procedures in the absence of the Store Manager
Assist the Store Manager in protecting and securing all company assets, including store cash
Adhere to all policies and procedures including safety guidelines
Maintain a professional and friendly environment with customers, subordinates and supervisors
Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
requests and any additional communications related to store activities as delegated by the Store Manager
Assist the Store Manager on the receipt and return of DSD merchandise.
Follow the VIP and DSD Policies and Procedures
Assist the Store Manager in ensuring proper staffing coverage on a daily basis
Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
Promotional effectiveness of store-front fixtures and displays
Assist in the management of sales effectiveness of seasonal areas in the store
Coordinate appropriate signage utilized in the store
Assist with the receipt and return of DSD merchandise
Process damaged merchandise on a daily basis
Assist Store Manager with creation of weekly schedules
Assist in the management of store supplies and expense control
Assist with merchandising and maintaining the checkout area to maximize impulse sales
Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
Assist with the management of the Drive Item program
Prefer prior retail and management experience
Strong communication, interpersonal, and written skills
Ability to lift, bend and transport merchandise weighing up to 50lbs
Ability to work in a high energy team environment
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Dollar Tree is an equal opportunity employer.
APG IBS Store Manager
NAPA is a Parts Store and So much more!
Did you know that some of NAPA's biggest customers are Airlines, City & Government facilities, public schools, and Disney Land, yes, Disney Land! NAPA supplies many parts to these places that keep them moving! NAPA Integrated Business Solutions (IBS) provides supply chain expertise, systems, parts expertise, along with above and beyond customer care to make sure these customers have what they need to keep all of their equipment up and running. We are looking for an outstanding IBS Store Manager to manage our thriving IBS Store operation, provide outstanding customer care, and improve our brand market penetration and ROI! Please visit http://www.napa-ibs.com/ to learn more about this incredible IBS division.
You will play a major role in our exciting division of Integrated Business Solutions. In this role, you will mainly be responsible for IBS store operation and marketing of programs. This is the perfect opportunity for you if you:
Are driven by above and beyond customer satisfaction
Have store operation and vendor management experience
You enjoy representing a dynamic and respected brand along with going out of your way to provide tremendous customer service!
You have a background in automotive aftermarket, dealerships, parts, or the heavy equipment industry
You love building and sustaining relationships with your team and outside vendors
You enjoy coming up with better processes and being looked at for the go to person for answers to customer's questions.
You have experience in logistics, cataloging, point of sale systems
A day in the life:
Managing a NAPA IBS store to generate sales and increased ROI, improved market penetration.
Providing outstanding customer service with our partner and customer
Responsibility for inventory protection, asset management and operational issues
Ensures overall cleanliness of the store, stock room and outside areas. Fully supports and implements all IBS NAPA programs, be they operational or marketing based.
Monitors store sales performance on a daily, weekly, monthly and year to date basis. Identifies problems and solve them effectively.
Develops good customer relations and maintains a high level of service to the customer.
Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
Works closely with the District office (or District Manager) to maintain procurement card controls.
Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.
What you'll need:
HS Diploma or equivalent
Insure proper maintenance and protection of Company store facilities, equipment, inventory and all physical assets of the company
Possess analytical problem-solving skills
Capable of operating a point-of-sale system and cataloging.
Proficient in Microsoft Office and using internet for parts research and sourcing
Ability to learn and use customer fleet management software
Passion for customer service and retention
Experience with inventory protection, asset management and cataloging,
Demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, or retail establishment
And if you have this, even better:
- Technical school, and/or college degree a plus
- ASE Certifications and or Heavy-Duty experience
Why NAPA may just be the right place for you:
Outstanding health benefits and 401K
Stable company. Fortune 200 with a 'family' feel
Company Culture that works hard, yet takes care of employees
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
Additional information for you:
NAPA has great careers for people with all backgrounds and interests. So, if after reading this, you don't think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well.
Sales Associate ANN Taylor Factory Franklin Mills
Fit might not come across on a job description. But candidates who "fit" feel strongly connected with all the things a woman values, believes in, supports, defends, embraces, loves. They're relationship builders, team players, believers in fashion first and people always. Those "one in a million" candidates are the ones we covet. Because they're capable of shaping an experience that will make someone's day; inspire her to look, feel and be her best. They make it happen. Because they get it. Because they fit. By joining Ann Taylor Factory, you will be contributing to our mission of creating a modern, chic, sophisticated, and highly relevant brand.
SALES ASSOCIATE OPPORTUNITIES
Drives revenue and provides an exceptional client experience through relationship building, product knowledge sharing, and presenting a clean, safe, well-maintained store environment. Consistently achieves individual goals that support store goals.
Consistently provides an exceptional client experience and a
Recovers and replenishes the store, executes merchandising directives and maintains visual merchandising presentations
Understands the cultures and ensures compliance with all Values & Behaviors, as well as store operational standards
Maintains a clean store environment
Additional responsibilities as assigned
Client Experience: ability to function as a role model, ensuring the client remains the top priority; takes initiative to build a loyal client base
Follows Direction: ability to prioritize and meet deadlines as assigned with minimal supervision
Merchandising: knowledge of visual standards & techniques; ability to implement and maintain within visual guidelines
Communication: demonstration of both verbal & written communication skills to leadership, internal & external clients; strong enough command of the English language to read, speak & write effectively
Accuracy: ability to handle cash & provide change without error
Minimum High School Diploma or GED
Minimum one year sales associate or relevant experience in the service industry with proven results
Director Of Business Development
Applying Lean Startup approaches to identify new markets that Ginkgo should enter
Closing deals with customers in the identified markets
Familiarity with Lean Startup approaches
Prior technical background in biology preferred
Prior startup experience a plus
To learn more about Ginkgo, check out some recent press:
Ginkgo Bioworks secures $275 million in Series D, valuing the company at over $1 billion (TechCrunch)
Can This Company Convince You to Love GMOs? (The Atlantic)
Hundreds Of Millions Of Dollars Pour Into Hacking Microbes (Forbes)
We also feel it's important to point out the obvious here – there's a serious lack of diversity in our industry and it needs to change. Our goal is to help drive that change. We hope to continue to build a company whose culture promotes inclusion and embraces how rewarding it is to work with engineers from all walks of life. Making biology easier to engineer is a tough nut to crack – we can't afford to leave any talent untapped.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.
Sales Lead ANN Taylor Factory Philadelphia Mills
Provide exceptional client service, operating as the Manager on Duty inthe absence of a manager, performing operational and transactional functions,handling client service issues, issuing approvals for desk transactions as wellas opening and closing the store. TheSales Lead will refer all duties which require managerial experience and/orapproval to the Store Manager (e.g. disciplinary action, hiring, andterminating associates).
In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting Store Management in overseeing the operational functioning of the store including, but not limited to:
Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities – Assuming the MOD role when Managers are not on the floor
Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities
Possessing keys to the store, performing opening and closing procedures in the absence of management
Utilizing reports to make effective merchandising decisions & style the store to Division standards
Additional responsibilities as assigned
Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations
Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within company guidelines
Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data
Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office
The Sales Manager's primary responsibility is to drive memberships in order to meet sales goals. Additional responsibilities include assisting with customer service, helping prospective members and existing club members with concerns regarding the club and starting new corporate accounts.
The Sales Manager role achieves success through embodying our cultural pillars (Genuinely Connected, True Relevance and Constantly Improving).
Models the core attributes of a successful employee with the utmost integrity, lives the mission and empowers others to do the same; focused on building meaningful relationships with members, their kids and team members.
Modeling and promoting the Clubhouse Rules.
Adhering to all TSI policies and procedures including, but not limited to timeliness, codes of conduct, dress and timekeeping.
Partnering with club team to ensure high levels of customer service and a consistently clean club.
Actively facilitates self and team member development; constantly seeking new ways to build skills and competency; elevates the brand experience.
Creating an environment where employees thrive and look forward to coming to work.
Sourcing, recruiting and onboarding qualified team members.
Delivering relevant and effective coaching, training, feedback and performance management directly to team members.
Performing all basic system transactions pertaining to billing and contracts.
Developing and maintaining relationships with current members on a name to name basis.
Notifying club mgmt team of any member complaints or grievances and assisting in appropriate response.
Determining prospect's goals and motivation through a thorough Needs Analysis.
Being knowledgeable of all products and programs and building value in TSI's services.
Being responsive to member feedback and complaints and working towards timely resolution.
Meets and exceeds company goals and metrics surrounding employees and members; never satisfied with the status quo.
Hitting all key metrics in sales, revenue, retention and cost management.
Reviewing and analyzing club profit and loss statements and other financial reports daily to ensure club is on track to meet sales and cost goals.
Setting daily, weekly and monthly sales, revenue and retention goals (including fitness) and monitor club's performance towards goals.
Consistently looking for opportunities to gain new members and elevate service levels.
Developing relations with the community and local small businesses by involving club in community events.
Actively build a network of contacts through prospecting and referrals.
Attending sales and training meetings.
Driving retention by partnering with fitness team to introduce fitness services at point of sale.
Reaching and surpassing monthly sales projections.
Required Skills and Experience:
College degree in business, sales & marketing, or related field preferred.
Prior sales experience preferred.
Excellent customer services skills, outgoing, motivational and friendly.
Ability to deal with pressure in meeting sales quota.
Excellent listening and verbal communication skills.
Ability to build relationships with members.
Ability to resolve conflicts in a professional, tactful manner.
Ability to multi-task and learn quickly.
Customer Service Rep(03742) - 450 Cambridge Street
About the Job
You got game? You got spring in your step?
You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
KFC General Manager
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.
KFC General Manager
30 N. Beacon Street
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.
At KFC, we feed the world. But we do more than fill people up.
We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck – they're about being independent, having fun, and making new friends.
If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million
- business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun.
You set high standards for yourself and for the team.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation – you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Keep in mind, this is just basic information. You'll find out more after you apply.
And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.
Shift Manager - Store# 22253, Allston Shops AT Green Distric
Now Brewing – Future Leaders! #tobeapartner
Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks partner you are driven by a deep sense of purpose. You take action to make a positive difference every day, and you inspire others to do the same.
The Shift Manager role is structured as a management training program that builds on your supervisory experience, coaching skills, coffee/ tea passion and business acumen all in preparation for fully managing a store. You will learn how to run a multi-million dollar business, lead a team, and building a meeting place in your community. Our goal with the program is to develop future store managers. Following successful completion of this role you will have the opportunity to be one of our world class leaders.
Using a mix of online learning, classroom training and hands on mentorship, you'll learn how to:
Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency and problem solving skills
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team
We'd love to hear from people with:
One year retail / customer service management experience, two years preferred OR
4 years of US Military service
One year supervising the work of others, teambuilding, coaching
Strong organizational, interpersonal and problem solving skills
Entrepreneurial mentality with experience in a sales focused environment
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
It's time for you to be a part of a Great Workplace too; it's time for you #tobeapartner, apply today!
Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Assistant Manager Trainee 50
Serves as a trainee for a specific duration with the intention to prepare for service as an Assistant Manager; learns essential aspects of the Assistant Manager job and demonstrates successful completion prior to being promoted; learns how to serve as the leader and to oversee the retail operation of a specific store, in conjunction with the General Manager; and learns how to help ensure that the store operates efficiently and in compliance with applicable Federal, State and local laws and Company policies
Position Responsibilities (the following are to be learned and practiced during the training period).:
Provides customer service leadership/direction, in conjunction with the General Manager, for entire store and team of employees working in that location
Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service
Demonstrates customer service as a priority; handles escalated customer concerns and emergencies in absence of the General Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction
Trains, schedules and coaches all new and current store associates to ensure store positions are staffed to appropriately handle Customer Service needs
Ensures customer service is a priority by scheduling staff consistent with customer activity
Adheres to and trains employees on Federal, State and local regulations and ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement
Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; including taking steps to ensure compliance with uniform, personal appearance, and customer service standards
Works in tandem with the General Manager to ensure Management/leadership is available to customers and employees at all times
Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up has been provided
Assists in identifying qualified applicants, performing interviews as needed, and making employment decisions including but not limited to hiring, evaluating, scheduling, training and disciplining as needed
Ensures applications and staffing forecasts are forwarded to recruiting centers when applicable
Promotes an environment focused on customer service, satisfaction and store cleanliness
Maintains high staff retention by helping to develop leaders, empower employees and encourage increased employee productivity
Helps perform and supervise all minor maintenance tasks in order to eliminate inconvenience to the customer; supports procedures for additional repairs and maintains work orders
Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement
Assists in implementing all merchandising, marketing and foodservice programs, which includes maintaining plan-o-gram integrity, appropriate sign placement and proper preparation and execution of foodservice products
Promotes store sales and selling initiatives and encourages the team to strive to reach goals/objectives. Provides suggestions for improving sales, margins and execution of all programs
Motivates and coaches store associates on proper upselling techniques. Reviews sales reports to ensure the store is on track to achieve selling point goals and promotions
Ensures promotional signage and displays are properly updated per guidelines
Provides training to store associates regarding food preparation procedures. Ensures proper preparation, presentation and maintenance of all stock levels
Ensures products are in-stock, in date and available for purchase; helps audit inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed
Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities
Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees
Ensures that employees are properly trained to order merchandise and products
Conducts area pricing surveys, at the request of the General Manager, reports the results and adjusts sales prices as directed
Follows and complies with all health and sanitation procedures and adheres to safe work practices
Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion
Completes other duties as assigned by Management
- High School Diploma or GED
Previous supervisory experience preferred
Retail experience a plus
Completion of required training program
Basic Computer Skills
Good understanding of SAP functions and navigation
Excellent communication skills and the ability to research and resolve issues
Good understanding of intra-department functions, store operations and corporate business plans
Good understanding of profit and loss statements and financial overview of the store
Knowledge of retail business management practices
Knowledge of all types of store transactions and related programs
Knowledge of ways to handle customer and employee injuries, incidents and accidents
Ability to perform repeated bending, kneeling, twisting and overhead reaching
Ability to stand for an entire shift
Ability to frequently lift between 5 to 20 pounds
Ability to occasionally lift up to 50 pounds
Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
Must have a valid Driver's License from the state in which Manager resides
Must maintain automotive liability insurance during course of employment
Must use personal vehicle to conduct area pricing surveys
Preferred Managerial Attributes:
Exhibits strong leadership qualities and a desire to succeed
Serves as coach to employees by modeling appropriate workplace behavior
Interacts positively with employees by seeking input and providing appropriate feedback
Seeks opportunities for employees to develop skills
Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce
Understands, actively demonstrates and promotes the principles of the customer service initiatives
Creates excitement around monthly selling promotions in order to drive sales goals
Empowers employees to make non-personnel related decisions in absence of immediate Manager
Fosters a work environment where good performance is recognized and rewarded
Demonstrates the required competencies needed to become a General Manager, and is willing and available to be promoted to any available location in the market area
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