Allston Job Description Sample
Shift Supervisor Management Trainee
Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.
Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Function: 1. Management • Work effectively with store management and store crews • Supervise the store's crew through assigning, directing and following up of all activities • Effectively communicate information both to and from store management and crews 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture. (Greet, offer help, and thank) • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers • Maintain customer/patient confidentiality
Required Qualifications • Deductive reasoning ability, analytical skills and computer skills. • Advanced communication skills • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed
Preferred Qualifications Experience in retail
Education High school diploma or equivalent required
Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers.
What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy.
Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law.
CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/
Operations Assistant Manager
OPERATIONS ASSISTANT MANAGER Division:
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
Principal Duties and Responsibilities
Assist with all store functions and day-to-day store activities as directed by the Store Manager
Able to perform all opening and closing procedures in the absence of the Store Manager
Assist the Store Manager in protecting and securing all company assets, including store cash
Adhere to all policies and procedures including safety guidelines
Maintain a professional and friendly environment with customers, subordinates and supervisors
Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
requests and any additional communications related to store activities as delegated by the Store Manager
Assist the Store Manager on the receipt and return of DSD merchandise.
Follow the VIP and DSD Policies and Procedures
Assist the Store Manager in ensuring proper staffing coverage on a daily basis
Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
Promotional effectiveness of store-front fixtures and displays
Assist in the management of sales effectiveness of seasonal areas in the store
Coordinate appropriate signage utilized in the store
Assist with the receipt and return of DSD merchandise
Process damaged merchandise on a daily basis
Assist Store Manager with creation of weekly schedules
Assist in the management of store supplies and expense control
Assist with merchandising and maintaining the checkout area to maximize impulse sales
Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
Assist with the management of the Drive Item program Minimum Requirements/Qualifications
Prefer prior retail and management experience
Strong communication, interpersonal, and written skills
Ability to lift, bend and transport merchandise weighing up to 50lbs
Ability to work in a high energy team environment This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.Dollar Tree is an equal opportunity employer.
Auto Req ID: 115243BR Zip/Postal Code::
Employment Status:: PT
Lyft Driver - Earn Extra Cash
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- Keep All of Your Tips: Earn tips from your passengers and keep all of it -100%
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- Receive Payment Weekly: Money is deposited directly into your account weekly
- Friendly Community: Our community is full of awesome, respectful people
How Employer Driving Works
- Step 1: Open the app and turn on "driver" mode
- Step 2: Accept a passenger ride request
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*Once the ride has completed, payment is processed automatically and you're ready for your next ride!
- You're at least 21 years old
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Regional Business Director- Asthma, Northeast
Sanofi Genzyme has pioneered the development and delivery of transformative therapies for patients affected by rare and debilitating diseases for over 30 years. We accomplish our goals through world-class research, collaboration with the global patient community, and with the compassion and commitment of our employees. With a focus on rare diseases, oncology, immunology and multiple sclerosis, we are dedicated to making a positive impact on the lives of the patients and families we serve. Sanofi Genzyme's portfolio of transformative therapies, which are marketed in countries around the world, represent groundbreaking and life-saving advances in medicine. Sanofi, an integrated global healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients’ needs. Sanofi has core strengths in the field of healthcare with seven growth platforms: diabetes solutions, human vaccines, innovative drugs, consumer healthcare, and emerging markets.
Regional Business Director, Asthma
In this field based, Regional Business Director role, you will be responsible for successfully leading between 9 and 11 person sales team, promoting a new therapy in Asthma, Dupixent (Dupilumab). Within a highly competitive marketplace, you will be called upon to successfully lead and motivate your team to execute the national sales strategy, supporting the initiatives set forth in the launch plan.
Coach, train, develop, and lead an accomplished team of Specialty Sales Representatives (Area Business Managers).
Responsible for the oversight of all aspects of sales, managed markets pull through, local speaker/thought leader development, promotional programming, and budget management for your region.
Develop regional business plans based on national sales goals, expectations and available resources, including Regional and Territory strategies and tactics, as well as resource allocation.
Be an expert in the clinical data, which affects current product promotion, disease state and market trends.
Spend the majority of your time in the field with Specialty Sales Representatives in order to support individual development, as well as provide coaching, direction and feedback.
Establish positive working relationships with all key customer segments (internal and external).
Communicate and collaborate with other Regional Sales Directors, Key Accounts field team, brand marketing, payer marketing, managed markets field teams, medical affairs and field teams, senior management and all other departments necessary in order to facilitate achievement of sales objectives
Partner and collaborate with Regeneron co-promote partner. + ~60% travel
BA/BS Degree Required, preferably in life science or business. MBA a plus.
Minimum 10+ years’ experience in the pharmaceutical/healthcare industry + 5-7+ years pharmaceutical/biotech sales experience, including specialty sales, with demonstrated successful sales results
Minimum of 3-5 years Field Management experience or equivalent leadership experience, with documented sales achievements, strongly preferred
Ability to travel to meetings/trainings/programs as necessary - additional travel may be required within the assigned territory
Valid driver's license
Must reside within the geographic area of the assigned territory.
+ Asthma and/or biologics experience strongly preferred
Strong collaboration and/or co-promote experience strongly preferred
Strong understanding of the reimbursement landscape and expertise with Managed Markets pull-through highly desirable
Sales launch experience strongly preferred
Demonstrated Leadership Experience
Excellent clinical skills and knowledge
Excellent general business manager
Creative problem solver.
Job : Sales
Primary Location : United States-US Remote Genzyme Corporation (a Sanofi company) and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Sanofi, Empowering Life Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Sanofi, Empowering Life
Retail Data Collection Associate Part Time
Overview Responsible for collecting and transmitting data gathered from designated retail stores primarily using a hand-held scanning device. Take direction from the Supervisor and other management individuals. Responsible for meeting defined standards of work volume, quality, accuracy, completeness, and timeliness. Maintain a positive relationship with employees and customers as a representative of CROSSMARK.
Responsibilities Essential Duties and Responsibilities Collect and transmit consumer product data gathered from designated retail stores as assigned by:
Counting forward reserve inventories
Reconciling purchases (invoices) against inventories
Scanning UPC codes via hand-held device
Collecting display and promotional information
Inputting product price information
Collecting and entering custom survey observational data
Transmitting collected data daily via internet based on the requirements of the collection device
Plan and organize assigned work within CROSSMARK Retail Data Collection by: In-store observation studies
Occasionally downloading and printing forms
Meet CROSSMARK Retail Data Collection defined standards of work volume, quality, accuracy, cost containment, completeness, and timeliness by:
Complying with travel and mileage standards established by Retail Data Collection
Following management and CROSSMARK expectations on cost containment
Completing assignments and transmitting data according to CROSSMARK’s established procedures and deadlines
Submitting time card and expense information in accordance with CROSSMARK’s established procedures and schedule
Communicate effectively with management and coworkers by:
Communicating no less than weekly with district management regarding schedules/issues
Checking email daily for operational updates
Returning all phone calls within 1 business day and all emails within 2 business day
Attending all market, team, and other meetings, as required
Advising management of promotional activity changes within retail outlets Responsibilities with Regard to Workers’ Compensation Claims
- You are responsible for reporting any employment related injury you incur to your direct supervisor as soon as possible following an incident resulting in an injury. This role is not expected to exceed more than 25 hours per week, although the company does maintain the discretion to change the role based on the needs of the business and/or the client. Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Complete Causal/Survey and PCT Skills Assessment Qualification Exercise within four (4) weeks of hire.
Complete Audit Skills Assessment Qualification Exercise within eight (8) weeks of hire. (Approximately 160 hours of training.)
Good verbal and written communication skills.
Good organizational skills.
Attention to detail.
Ability to work independently while following directions.
Proficient in basic PC skills.
Must have reliable transportation, valid driver’s license, and auto insurance. Must keep driver’s license and insurance information current.
Specialized Knowledge, License, etc:
- Education and/or Experience
- High school diploma or GED equivalent preferred
- Physical Demands
- While working in retail stores the associate will be required to sit, reach (overhead, under and arms length), bend, climb, kneel stand, squat, walk on flat surface, lift up to 30 lbs., change position, and handle and carry a 2 lb. device for a prolonged period of time.
Counting reserve stock in coolers/freezers may be required.
Working Conditions (environment in which the job is performed) - Retail stores
- English is the primary language skill; however, bilingual skills may be required based on business necessity. Associates are required to submit to a standard background check and drug screening as required when designated by the client At CROSSMARK, you can get the job that gets your lifestyle. Whether you are seeking a career in retail merchandizing, the flexibility of a part-time job or full-time corporate employment, we have a place for you. Join our U.S. team of over 30,000 dedicated and talented individuals in providing expert sales and marketing services for the consumer goods industry. CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
Job LocationsUS-MA-CambridgeUS-MA-WaylandUS-MA-RoslindaleUS-MA-AllstonUS-MA-West RoxburyUS-MA-Waltham
Customer Service Rep(03742) - 450 Cambridge Street
About the JobYou got game? You got spring in your step?
You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.We are searching for qualified customer service reps with personality and people skills.
We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Sales Advisor - Stop & Shop, Everett St, Allston, MA
Do you enjoy interacting with people? Are you looking for a flexible, part-time job with competitive pay?
Then Interactions Marketing just might have the position for you! As the global leader of experiential marketing events, Interactions has friendly, professional and talented employees who provide high quality promotional marketing services to brands and retailers. If you have worked in promotions, sales, food service, retail, grocery, hospitality or customer service or if you have an interest in entering this industry and enjoy interacting with customers, we want you to join our team as a part-time Sales Advisor. The part-time Sales Advisor position requires you to engage with our clients’ customers through various promotional tactics including: • Food and beverage sampling• Product demonstrations Requirements
No previous work experience required, however, previous experience as a customer service representative, brand ambassador, event specialist, cashier, clerk, sales representative, sales assistant, product demonstrator or a caterer would make you an ideal candidate.
Must have excellent communication skills, a neat appearance, and superb customer focus.
Part-time schedule-must be able to work flexible hours to include work availability for weekends.
Must be able to stand the duration of the shift and perform routine tasks with minimal supervision.
Requires ability to follow written and verbal instructions.
- Must have basic computer skills and daily access to a computer/smart phone or tablet. Want to learn more about what a typical Sales Advisor does?
Watch our video by clicking here Interactions Marketing is a wholly owned subsidiary of Daymon Worldwide. Other
Position may be required to perform other related duties as assigned.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all essential functions, duties and required skills. Management retains the discretion to add or change the duties at any time. Equal Opportunity Employer Daymon Worldwide is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law.
Associates joining Daymon may be subject to pre-employment screening. Founded in 1988, Interactions has grown into a promotional powerhouse that manages over 2 Million events every year with more than 45,000 associates.To deliver the world's most comprehensive retail event marketing services, Interactions offers integrated sales and marketing tactics that engage shoppers in-store and outdoors, and provide insights into shopper behavior and customer service that enable our retail partners and CPG brands to make smart business decisions.
Instore Personal Banker
Description You might be asking yourself, “What exactly is an InStore Universal Banker?” We partner with top regional grocery store chains throughout our footprint to place bank branches right inside their store. As an InStore Universal Banker, you are at the forefront of delivering an exceptional banking experience to our customers as part of a convenient InStore branch team. InStore Universal Bankers value strong relationships and find great satisfaction in helping others while offering sound advice. The dynamic and high-traffic environment of the InStore branch provides maximum opportunity for customer-centric, motivated and confident advisors like you to connect with customers and build a pipeline of new business for Citizens Bank. You’ll make the most of every opportunity to be successful as a self-starter and “people person”.
A Day in the Life of an InStore Universal Banker
Engage with InStore customers to build and deepen relationships by uncovering financial needs and recommending appropriate banking products, services and solutions + Identify new banking customers; grow relationships with existing customers through social interactions within the store along with outbound calls + Open new accounts and assist with teller transactions as needed + Comply with all policies, procedures and regulatory banking requirements + Resolve customer service issues; support banking convenience for customers by sharing and setting up self-service options + Partner with your InStore branch team and specialists to connect customers to experts who can help with specialized financial needs + Adapt, as needed, to meet the ever-changing financial needs of our customers and the communities where we do business + Bring a positive energy and confidence to Citizens Bank and its customers every day + Present a professional appearance as the face of Citizens What can we offer you?
Strong recognition and incentive programs based on your achievements + Training, strategies and tools to support your personal growth and the development of strong customer relationships + Career growth opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Small Business Relationship Banker, Licensed Relationship Banker and Branch Manager based on success in this front-line role + Collaborative workforce committed to supporting your ideas and feedback and accelerating your potential + Team atmosphere of diverse professionals committed to making an impact as an organization
Opportunities to volunteer and give back to our local communities + Exceptional benefits such as Medical & Dental, along with a 401K with corporate match
QualificationsWhat qualifications are we looking for?
High School degree or GED required + Minimum of 1 year cash handling experience strongly preferred + 2 years of sales and customer service experience
Strong listening and customer service skills + Ability to effectively ask questions and identify needs to enhance the customer relationship + Commitment to building relationships through phone engagements + Ability to problem solve and provide solutions to customer issues + Ability to strengthen relationships with teammates, business partners and specialists through collaboration
Self-motivated, confident, and ability to multitask effectively + Ability to work InStore branch hours, which include weekends and evenings + If selected, candidates must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).
Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies based on branch schedule and needs, will include evening and weekend hours, Monday through Sunday Be a great Citizen.
Join us today. Join us as an InStore Universal Banker and use your outstanding people skills to help shape our customer banking experience and drive your career potential at Citizens Bank.
Why Work with Us At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Opportunity & Affirmative Action Employer Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.
Auto Service Technician
Regardless of whether you are a seasoned master technician, or just beginning your automotive service career, TBC may a have a position that is right for you. Our high car counts and proven inspections processes provide all levels of technicians with excellent earning potential.
Our continued growth and promote from within philosophy provide Technicians excellent promotional opportunities as well. An Auto Technician position might not be for everyone. A typical technician will be required to work a flexible retail schedule including nights, weekends and some holidays.
Our work environment is a challenging one, often requiring lifting of up to 75 pounds, exposure to inclement weather as well as the noise and environment associated with an auto repair facility. There will be long hours standing, walking and crouching during repairs and while providing world class service to our customers. Auto Technicians may be required to assist on other aspects of store operations as well, including tire replacement/ repair and general housekeeping.
Additionally our auto technician candidates should have the following skills sets: and outstanding work ethic, ability to diagnose, recommend and complete required repairs per company policy, ability to work well with other Associates, ability to multi-task in a fast paced environment, and the experience or aptitude to provide outstanding customer service in a high volume setting. Those who are up to the challenge will be provided exceptional earning potential though our pay for performance philosophy, and virtually unlimited advancement opportunities.
Guest Advisor (Sales Associate)
Our vision at Petco is Healthier Pets. Happier People.
Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
Purpose Statement Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. Promotes the guest experience journey and a culture that consistently delivers the Petco guest brand experience.
Through the lens of our Petco Co-Values, the Guest Experience Leader will be the catalyst, champion, and role model for all relationship building touch points with Petco guests.
Mentors all store partners in the delivery of GUEST+ engagements to support and drive guest experiences and create Petco Promoters. Ensures the health, welfare and proper care of all live animals. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed.
Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. Adheres to Veterinary Protocol for all sick animals.
Acts as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service. Provides quick and courteous service to all Petco guests and their pets, by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services.
Maintains knowledge of pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.
Maintains job related knowledge and express a passion about animal welfare and display integrity in the work area. Maintains familiarity of all new products and services in order to be able to engage with customers regarding new product and services features and benefits. Responds to inquiries politely and professionally regarding products, services and pricing via the telephone.
Informs guests of upcoming adoption events and explain our Think Adoption First philosophy. Maintains knowledge and expertise of all Partners in order to reference them as a resource as needed, to deliver an optimal the guest experience. Maintains familiarity with current store promotions and special services.
Maintains currency of seasonal training activities, such as flea and tick periods, pet summer safety, holiday promotions, etc. when applicable. Provides quick and courteous service to all customers by utilizing GUEST+ engagements Ensures Petco operational standards are maintained throughout the store. Ensures that the store is opened and / or closed as a 'key holder' in accordance with established policies and procedures.
As required, assists with evaluating staffing levels on scheduled shifts to determine and ensure appropriate staffing. As required provides functional guidance to store partners, to include assignment delegation, instruction, and follow-through. On a limited basis may be required to advise the leadership team of any pertinent issues.
Supervisory ResponsibilityAs need and while performing as a Leader on Duty will all partners. Provide guidance and training as needed. Provide input to performance evaluations for all partners as required.
Work EnvironmentThe majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment.
Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.QualificationsEducation and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
Two years' experience in providing public information in the animal nutrition, care/wellness/treatment, and knowledge areas is required. Minimum of one year experience in a retail environment is highly preferred. A qualified applicant will be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills.
Excellence in communication and a proficiency in computer skills, and perform internet research is also required.
Proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system is required. Successful completion of all 4 CAS certification is required.
Petco trained in Nutrition is required. Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services. Knowledgeable of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.). Familiarity with the dog training class offerings and the store's dog training schedule.
Familiarity with the store's photography and vaccination schedule. Previous Petco experience preferred.
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