Amissville Job Description Sample

JOB SUMMARY

This position is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading Team Members. Must present a professional image at all times. Must coach, counsel, and develop Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality. The Manager is a champion of the Ruby Way and is expected to consistently model the behavior expected of Team Members.

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ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure each guest receives excellent service by leading and modeling the Ruby Way.

• Recruit, train, develop, and communicate through consistent daily interactions with all Team Members.

• Complete focal point review development plans for Team Members, including regular one-on-one follow-up regarding the progress of the development plans.

• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.

• Ensure all equipment is in good repair.

• Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc.

• Verify that all food is prepared to spec with regard to portion, preparation, and plate presentation.

• Responsible and accountable for key results to include food cost, inventory levels, utility usage, and Health Department ratings.

• Conduct initial interviews with potential hires and make recommendations on candidates to move forward in the interview process.

• Responsible for execution of new initiatives including new product and menu rollouts.

• Write and manage Team Member schedules.

SUPERVISORY RESPONSIBILITIES

The Manager is responsible for the supervision and development of their Team Members.

EDUCATION AND/OR EXPERIENCE

High School Diploma or High School equivalency required. Bachelor's Degree preferred. Requires 1-2 years management experience at Ruby Tuesday or other restaurant concept.

COMPUTER SKILLS

Basic computer skills required.

PHYSICAL REQUIREMENTS

This position requires regular attendance; the ability to work 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note: The job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict tasks that may be assigned. The essential functions are specified, but are subject to change at any time for various reasons, including management discretion.

Ruby Tuesday is an Equal Opportunity Employer.

JOB SUMMARY

The Dish Machine Operator (DMO)/Utility is responsible for maintaining the cleanliness and sanitation of all glassware, tableware, and cooking utensils/vessels by using both mechanical and manual cleaning methods in accordance with Ruby Tuesday standards. DMO/Utility communicates with and supports the Garden Bar Specialist to ensure the Garden Bar is always 100% stocked. Breaks down the Garden Bar and dish machine area following Ruby Tuesday procedures

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.

• Take pride in his/her appearance while adhering to the Ruby Tuesday Dress & Appearance Policy.

• Follow all safety and sanitation guidelines at all times.

• Rinse, wash, sort, and stack glassware, tableware, and cooking utensils/vessels by using both mechanical and manual cleaning methods; return dishes and cooking utensils/vessels to the line or the proper storage location.

• Set up, maintain, and break down the garden bar and dish area, including assembling/ disassembling the dish machine.

• Support the Garden Bar Specialist by preparing items for service for garden bar according to specifications.

• Wash and clean fruit and vegetables for peeling, dicing, shredding, or slicing using kitchen hand-utensils and electric equipment.

• Measure and assemble ingredients and cooked items according to Ruby Tuesday recipes and menu specifications.

• Ensure the highest quality preparation and presentation of food items served on the garden bar.

• Complete specific cleaning responsibilities and station maintenance including, but not limited to, the walk-in refrigeration, prep, and dry storage areas.

• Dispose of trash and debris according to Ruby Tuesday procedures.

• Maintain clean, stocked, and sanitary restrooms through regular restroom checks.

• Clean and maintain the cleanliness of carpeted and non-carpeted floors according to Ruby Tuesday standards and procedures.

• Clean, roll, and unroll kitchen mats.

• Sweep up trash around exterior of restaurant. Deck scrub walk ways and back dock area.

• Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift.

• Position requires slip-resistant shoes.

EDUCACION Y/O EXPERIENCIA

Es preferible tener Diploma de la Escuela Secundaria o Equivalencia de la Escuela Secundaria.

REQUERIMIENTOS FISICOS

Esta posicion requiere asistencia regular; requiere la habilidad de estar parado o estar caminando por varias horas a la vez; frecuentemente requiere oir, hablar, caminar, gatear, trepar, estar parado, tener que alcanzar, doblarse, mantener balance, arrodillarse, agacharse, levantar y transportar objetos de hasta 50 libras de peso, requiere la habilidad de tolerar cambios de temperatura significativos y la frecuente inmersion de las manos en agua y/o en soluciones para sanitizar. Habilidades especificas de vision requeridas para este trabajo incluyen vision de cerca, vision de lejos, vision de color, vision periferica, percepcion de profundidad y la habilidad de ajustar el enfoque.

Nota: La descripcion del trabajo refleja la asignacion de las funciones esenciales de la posicion actualmente, pero no prescribe o restringe tareas que puedan ser asignadas. Las funciones esenciales estan especificadas, pero estan sujetas a cambio en cualquier momento por varias razones. Incluyendo discrecion gerencial.

Overview

Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).

Position Summary

Drives company owned van, SUV or lightweight truck to deliver replacements parts, equipment, tools and accessories for motor vehicles to customers. This position has been designated as a safety-sensitive position.

Duties & Responsibilities

• Safely deliver auto parts in perfect condition to customers in a company owned vehicle.

• Build long-term relationships with customers delivered to.

• Provide prompt and courteous service in a professional manner that will leave a positive impression and a totally satisfied customer.

• Load truck with auto parts to be delivered and unload merchandise.

• Review all merchandise for quality and accuracy prior to accepting delivery.

• Ensure delivery schedule is set.

• Accurately record all deliveries and pickups made.

• May assist with customer service activities within retail parts location.

• Other duties as assigned.

Knowledge, Skills, and Abilities

• High school diploma required

• 1-2 years' delivery experience where timing is important

• Provides friendly, courteous, and helpful customer service in a way that results in a completely satisfied customer

• Ability to exercise judgement and to work independently

• Comfortable utilizing up sell techniques

• Ability to handle difficult customer service situations

• Must maintain a valid driver's license in the state of operation and must meet the guidelines as outlined in the Motor Vehicle Policy

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Extensive standing, walking, pushing and reaching.

• Need full range of motion for reaching, bending and stooping.

• Repetitive movement of hands, arms, legs.

• Lifting of heavy equipment of up to 50 pounds.

• May work outside and be exposed to weather.

• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.

• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

JOB SUMMARY

The Server is responsible for always providing prompt and friendly food and beverage service to all of our guests by following the Ruby Way. Responsible for meeting or exceeding sales performance objectives as determined, communicated, and monitored by management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.

• Take pride in his/her appearance while adhering to the Ruby Tuesday Dress & Appearance Policy.

• Provide each guest with a friendly welcome and farewell to ensure a positive and memorable visit.

• Guide guests through food, beverage, and promotional menus.

• Write down and repeat back guests orders. Accurately input orders at the MICROS.

• Deliver food and beverage items from expo and the service bar according to Ruby Tuesday standards.

• Ensure the highest quality preparation and presentation of food and beverage items.

• Responsible for attention and prompt response to the guests needs and requests throughout their entire visit.

• Present an accurate guest check, accept payment, and quickly complete the transaction.

• Complete specific side work and station maintenance.

• Serve 2-4 tables within a designated station.

• Answer the phone and assist with answering guests questions in a friendly, courteous manner.

• Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy.

• Provide service in a way as to create new and repeat business and avoid guest complaints.

• Position requires slip-resistant shoes.

EDUCATION AND/OR EXPERIENCE

High School Diploma or High School equivalency preferred.

PHYSICAL REQUIREMENTS

This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note: The job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict tasks that may be assigned. The essential functions are specified, but are subject to change at any time for various reasons, including management discretion.

Ruby Tuesday is an Equal Opportunity Employer.

Job Title: PT Quality Assurance Associate - Food Lion

Job Location:

Primary Purpose:

Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

Duties and Responsibilities:

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience

• Courteous and helpful to other associates

• Sweep and clean floors on nights with no scheduled vendor services

• Weekly cleaning of Produce, Market and Deli Departments

• Clean and organize the store mop room

• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity

• Follow QA daily check list and sanitation standards set by Food Lion

• Follow current Standard Practices regarding cleanup of Hazardous Waste product

• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

• Understand and follow Food Safety and Workplace Safety guidelines and procedures

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

• Ensure compliance with local, state and federal regulations

• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

• Perform all other duties as assigned

RequirementsQualifications:

• High school graduate or equivalent preferred

• Excellent interpersonal, organizational, communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to use technical information to solve problems

• Must meet minimum age requirements to perform specific job functions

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time, frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Apply On-lineApply On-line

Job Title: PT Frozen Food/Dairy Associate - Food Lion

Job Location:

Primary Purpose:

Provide quality customer service within the Frozen Food and Dairy Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

Duties and Responsibilities:

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience

• Courteous and helpful to other associates

• Must ensure dairy is rotated 100% as it is stocked

• Properly handles guaranteed and non-guaranteed items

• Unloads trucks for the Frozen Food/Dairy Department

• Ensures that Dairy short date list is completed each week and that dates are monitored daily

• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)

• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

• Understand and follow Food Safety and Workplace Safety guidelines and procedures

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

• Ensure compliance with local, state and federal regulations

• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

• Perform all other duties as assigned

RequirementsQualifications:

• High school graduate or equivalent preferred

• Excellent interpersonal, organizational, communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to use technical information to solve problems

• Must meet minimum age requirements to perform specific job functions

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time, frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Apply On-lineApply On-line

Job Title: PT Front End Sales Assistant - Food Lion

Job Location:

Primary Purpose:

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities:

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience

• Greet each customer and uses his or her name whenever possible

• Avoid personal conversations with other associates when customers are present

• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager

• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar

• Ensure work station and front end area of the store has a neat and clean presentation

• Maintains proper knowledge of all sales associate register functions and Front End accounting services

• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner

• Ensure the MVP savings center KIOSK is filled with paper and properly working

• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines

• Performs the task of the customer lead as needed to ensure service standards are maintained

• Maintain alertness and calls for assistance when needed to service customers per service standards

• Is courteous and helpful to other associates

• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

• Adhere to all company guidelines, policies and standard practices

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Notify QA of any cleaning issues or maintenance required on front end

• Successfully complete computer based training (CBT) and training aid courses

• Perform all other duties as assigned

RequirementsQualifications:

• High school graduate or equivalent preferred

• Effective communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to perform the technical requirements of cashier and service center

• Must meet minimum age requirements to perform specific job functions

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time, frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to check ID cards, checks, invoices and other written documents

• BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Apply On-lineApply On-line

Job Title: PT Meat Cutter - Food Lion

Job Location:

Primary Purpose:

Provide quality customer service within the Meat Market Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

Duites and Responsibilities:

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience

• Courteous and helpful to other associates

• Safely operate Meat Market Department equipment including grinder, scale, saw, knife , wrapper and cuber

• Correctly process/cut all primals as stated in the meat cutter training material

• Completed technical training for all primals

• Wrap, weigh, price, label and stocks fresh meat cases, according to Food Lion standards

• Process random weight product, seafood, smoked meat, precooked and salted meats

• Perform proper and safe use of all equipment including maintenance and daily sanitation of equipment

• Perform proper stocking, pricing/labeling and rotation of fresh fish, shell fish and pre-cooked seafood items

• Maintain proper case merchandising and allocation and set-up of ice beds

• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)

• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

• Understand and follow Food Safety and Workplace Safety guidelines and procedures

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

• Ensure compliance with local, state and federal regulations

• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

• Perform all other duties as assigned

RequirementsQualifications:

• High school graduate or equivalent preferred

• Excellent interpersonal, organizational, communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to use technical information to solve problems

• Must meet minimum age requirements to perform specific job functions

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time, frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Apply On-lineApply On-line

Job Title: PT Sales Associate - Food Lion

Job Location:

Primary Purpose:

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities:

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience

• Greet each customer and uses his or her name whenever possible

• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together

• Check the bottom of every cart and under all baby seats for items before completing an order

• Follow correct bagging procedures for the correct use of bags by type

• Scan customers' order and handles the payment transaction, per standard practice

• Avoid personal conversations with other associates when customers are present

• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers

• Follow procedures for refunds and error correction

• Make every attempt to maintain accurate cash control

• Follow procedures and performs overrides

• Identify customers needing assistance and offers to take the customer's order to their car

• Maintain alertness and calls for assistance when needed to service customers per service standards

• Check prices quickly and accurately

• Is courteous and helpful to other associates

• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice

• Ensure work station and front end area of the store has a neat and clean presentation

• Report any register malfunction to the Customer Service Manager or MOD

• Ensure the MVP savings center KIOSK is filled with paper and properly working

• Adhere to all company guidelines, policies and standard practices

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Notify QA of any cleaning issues or maintenance required on front end

• Successfully complete computer based training (CBT) and training aid courses

• Perform all other duties as assigned

RequirementsQualifications:

• High school graduate or equivalent preferred

• Effective communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to perform the technical requirements of cashier and service center

• Must meet minimum age requirements to perform specific job functions

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time, frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to check ID cards, checks, invoices and other written documents

• BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Apply On-lineApply On-line