Analyst Food And Beverage Job Description Samples

Results for the star of Analyst Food And Beverage

Food & Beverage Assistant Manager

The Assistant Manager/Captain's purpose is to ensure that their assigned shifts are highly organized and well executed, resulting in the complete satisfaction of the customers.

  • Primarily supervises restaurant service & staff. Responsible for day to day restaurant service, menus, coordinates wine program, wine list with General Manager overseeing the bar and beverage operations. Responsible for daily reservations, restaurant front desk, greeting, seating arrangements with VIP guests and their special requests.
  • Ensuring constant communication is maintained between the Kitchen during the event, alerting of any changes in the schedule of service, challenges or adverse comments from guests that may arise during service.
  • Assigning duties to staff and supporting other Managers/Captains assigned to that particular event, shift, or function.
Minimum Qualifications
  • Minimum two (2) years’ experience working as a  Captain/Supervisor or General Manager preferably in a high volume restaurant, banquet or hotel environment.
  • Must be able to work a flexible schedule including nights, and weekends.
  • Excellent communication skills, both verbal and written.
  • Lift up to 15 pounds
  • Able to stand/move around for long periods of time

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Accounting Manager - Food & Beverage

Position responsible for all the food and beverage accounting-related operations, which includes all culinary, restaurant, beverage and catering sales activities. 

Essential Responsibilities
  • Maximize Gulfstream's revenue and operational excellence through implementation and oversight of systems and policies related to accounting operations
  • Provide leadership and direction to the F&B Accounting function; serves as a functional part of the F&B team also
  • Develops and manages all financial plans and actions for the F&B operation
  • Maintains a positive cost management index for kitchen and restaurant operations.
  • Utilizes budgets to understand financial activities and objectives; develops annual operating budgets in conjunction with management
  • Uses intuition, experience and professional judgment to help analyze business needs, reinforce existing processes or introduce new processes
  • Responsible for training new or existing employees on job responsibilities; documenting safety related issues and concerns; ensuring employees are appropriately trained in recognizing safety hazards; partaking in accident/incident investigations; addressing safety issues or unsafe working conditions; creating, implementing and communicating safety initiatives for the department. 
  • Bachelor's degree in Accounting, Finance or a related discipline, CPA desired
  • Five (5) or more years of progressive experience in financial reporting and accounting within a structured company
  • Previous accounting experience within a food service environment is required
  • Exceptional computer literacy with expert-level EXCEL/ACCESS and Microsoft Office Suite software; Previous experience with Great Plains accounting software preferred, but not required
  • Exceptional knowledge of finance, accounting, budgeting, cost accounting and cost control principles, to include Generally Accepted Accounting Principles (GAAP)
  • Strong ability to analyze financial data and prepare ad-hoc financial reports, statements and projections as needed
  • Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment
  • Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of the F&B area at times
  • Ability to communicate effectively both orally and in writing
  • Initiative in identifying and resolving problems timely and effectively

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Cashier & Host Food - Food & Beverage

Description: Greet and escort guests to their table. Accept payments from restaurant guests utilizing a computerized cash register and maintain an accurate bank.


  • Must be at least 18 years of age.

  • Previous experience as a cashier/host preferred.

  • Must have excellent customer service skills.

  • Must have basic math skills.

  • Must be able to stand and/or walk for duration of shift.

  • Must be able to push, pull, and lift up to 50 pounds.

  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Department: SC - Food and Beverage Category: Food and Beverage Position Code: SCPCAHF00 Shif: Varied Status: On Call

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Food & Beverage Supervisor

Opportunity: Food and Beverage Supervisor Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards. Potential Career Path Food and Beverage Manager - Food and Beverage Director Essential Job Functions + Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

  • Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.

  • Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.

  • Interact with guests to obtain feedback on quality of service and food in outlet.

  • Perform service functions during periods of high volume or staffing shortages.

  • Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.

  • Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

  • Ensure all equipment is in working order; report malfunctions and follow up on repairs.

  • Follow sustainability guidelines and practices related to HHM’s EarthView program.

  • Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.

  • Perform other duties as requested by management. Position Requirements + Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.

  • Knowledge of bar service and liquor inventory controls required.

  • Experience with Micro’s point of sales system strongly preferred. Work Environment and Context + Work schedule varies and may include working varied shifts, holidays and weekends.

  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets. Join the Legacy of Strength! Hersha’s legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement. Hersha’s rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry. Serve. Stretch. Succeed. Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow. ID: 2017-15175 UltiPro Location Description: 100 N Atlantic Ave Daytona Beach Florida 32118 US External Company Name: Hersha Hospitality Management, LP External Company URL:

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Assistant Food & Beverage Manager

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded.

It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Assistant Food and Beverage Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures.

This person may also coordinate special events at the hotel. The Assistant Food and Beverage Manager must have strong communication and analytical skills. Food and Beverage cost control experience is helpful.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. You're more than welcome.

Qualifications: * Minimum of 2 years as F&B Management preferred

  • Wine/beverage knowledge in an upscale environment preferred

  • Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader

Primary Location: US-TX-DFW Airport


Hyatt Regency DFW Airport

Pay Basis:


Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: DFW003021 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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Food And Beverage Attendant, Na-02

Job Overview

Job Overview

Summary America's Logistics Combat Support Agency The Defense Logistics Agency

(DLA) is a U.S.

Department of Defense (DoD) agency.

DLA provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war. It also provides logistics support to other DoD Components and certain Federal agencies, foreign governments, international organizations, and others as authorized. This position is a Non-appropriated Fund (NAF) position with DLA Installation Support at Richmond, Virginia, in the Morale, Welfare, and Recreation (MWR) Division.

This position is an intermittent position which will be scheduled on an as needed basis (no guaranteed hours). THIS POSITION OFFERS NO BENEFITS, (retirement, annual leave accrual, health plan). Location: MWR Post Restaurant, Richmond, Virginia Please note that this announcement is "Open and Continuous", (announcement is open until all positions are filled or until final closing date). Applicants will be referred in the order the application package is received. The first cut off date will be 28 Jul 2017.

Anyone applying prior to this cut-off date will be referred to the selecting official first (if qualified). Applicants applying after this cut-off date will be referred as applications are received. The final closing date of this announcement will be 30 Sep 2017. ### Duties In a Snack Bar/Restaurant sets up food counters and steam table with hot and cold foods and beverages. Prepares fruit and vegetables for cooking and serving.

Portions out food, cleans and prepares meats and seafood for cooking. Washes dishes, pots and pans. Unloads delivery trucks and places contents in proper storage area.

Cleans other work areas. Serves as cashier, receiving payment by cash or charge, completes cash report at the end of the shift.

Supervisory Status No

Travel Required

  • Not Required

Relocation Authorized

  • No

Who May Apply

This job is open to

… Commuting Area Only (within 100 mile radius Richmond, VA) Questions? This job is open to 1 group. Job Requirements

Job Requirements

Key Requirements

  • Direct Deposit is Required

  • Social Security Card is Required


1.Posses basic math skills to calculate patron bills and inventory. Conditions of employment: 1.

A one-year probationary period may be required upon selection. 2. You must meet all qualification requirements by the closing date of this announcement. 3. E-Verify:

If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" system. Federal Law requires DHS to use the E-Verify system to verify the employment eligibility of all new hires, and obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system as a condition of continued employment. The U.S.

Department of Army is an E-Verify Participant. 4. All required background checks IAW AR 215-3 must be successfully completed and maintained. 5. Satisfactory completion of a National Agency Check with Inquiries is required. 6.

You will be required to show Social Security card upon appointment to a NAF position. 7. This position requires you to possess and maintain the physical ability to lift and carry up to 40 pounds, walk, bend, and stoop and stand on a routine basis.

Security Clearance Not Applicable Additional Information

Additional Information

What To Expect Next Once you successfully complete the application process

, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification.

A review will be made of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found qualified may be referred to the hiring official for consideration. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision. Be sure to check your USA Jobs account for your notification updates.


-appropriated Funds (NAF) Regular positions include the following NAF Benefits: Annual and Sick leave, Retirement Plan and 401(k) Plan, Health and Life Insurance, Long Term Care Plan Insurance and Flexible Spending Account.

For additional benefits information please refer to NOTE: This position does not offer benefits. ### Other Information To successfully claim veteran's preference, your resume/supplemental data must clearly show your entitlement. Please review the information listed under the Other Requirements link on this announcement or review our on-line Job Application Kit.

The Department of Defense (DoD) policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available on The Department of Defense provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit.

Requests for reasonable accommodation are made on a case-by-case basis. Refusal of a military spouse to participate in established recruitment procedures (e.g. interview, KSA's, where required, etc.) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor. To claim Military Spouse Preference you must have been married to the sponsor prior to the reporting date on the orders.

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. The Defense Logistics Agency Nonappropriated Fund Instrumentalities are an equal opportunity employer. This job originated on

For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 2017-07-13 to 2017-09-30 Salary: $9.40 to $9.40 / per hour Pay scale & grade: NA 02 Series: 7401 Miscellaneous Food Preparation and Serving Appointment type: Intermittent Work schedule: Intermittent 00 hours Job announcement number: DLANAFLR171978689 Control number: 474412400

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Food And Beverage Manager

Req #:

5160BR Job Title:

Food and Beverage Manager Position Type: Full Time

  • Regular

Location Name:

Ritz Carlton Chicago





Why Us: Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.

Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as “the gold standard” of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. And as one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Posting Overview: + Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.

  • Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).

  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

  • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

  • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.

  • Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.

  • Responsible for completing all duties of the assigned shift, this is detailed in the Manager Responsibilities sheet.


CompetenciesKnowledge/Skills Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.

Supervision/management communication skills are required. Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures.

Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.

Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. Must have knowledge of chemicals/agents for training purposes.

Abilities Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending

  • Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. Mobility

  • 95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing.

    Climbing stairs -varies by location. No driving required. Education/Formal Training More than two years of post high school education.

Experience Two to three full years of full employment in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers.

Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen

EEO Statement: We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Food & Beverage Supervisor - Grand Desert Resort

Food & Beverage Supervisor - Grand Desert Resort


Food and Beverage Supervisor The Food and Beverage Supervisor will be responsible for providing excellent guest service as it pertains to the food and beverage outlets of resort. He/She will supervise the team of cashier, cooks and attendants in the daily operation.

He/she will fill in to cover shifts in the operations when needed. He/she will maintain the company’s expected high quality standards and will follow all safety protocols as dictated by company policy and maintain Occupational Safety and Health Administration (OSHA) standards at all times. He/She offers training and leadership to staff in the outlets, taking the lead on ordering, rotation, and food handling training.

Essential Job Functions

Responsibilities include, but are not limited to: 1. Responsible for the Supervisor function of the Food and Beverage department: Supervises the daily operation of the outlets.

Ensures all staff are prepared and follow all food handling guidelines. Ensure supplies and stock are available for the daily operation of the outlet. Assists cooks and cashiers with their stations to ensure guest service and satisfaction.

Promptly greet guests in a friendly and professional manner. Ensure orders are taken accurately and completely Offer ideas and suggestions to guests when ordering. Ensure the packaged products are stocked, maintain cleanliness of all food and beverage areas, assist in preparation of food orders, assists in the training of others, completes order forms to ensure all food is fresh and in stock.

Offers menu ideas and suggestions along with food promotions (35% time) 2. Maintain positive guest, owner and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up.

Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (35% time) 3. Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedures, and Standard Operating Procedures.

Ensure that all food handling processes are followed at all times along with kitchen safety standards. (15% time) 4. Cultivate a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time) 5. Performs other duties as needed (5% time) Qualifications

Minimum Requirements and Qualifications

a) Education * High School diploma or equivalent b) Training requirements * Food handling training * OSHA training for kitchen c) Knowledge and skills * Organizational Skills.. * Acquires job skills and learns company policies and procedures to complete routine tasks. * Ability to read and comprehend routine instructions, short correspondence and memos. * Ability to give high priority to customer service. * Ability to solve problems with a minimum of supervision. * Ability to read, write and understand English. * Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff. * Ability to multi-task and work in a fast paced environment. * Must be people oriented and able to work independently or with others as needed. * Must be detail oriented. d) Technical Skills * Basics to complex kitchen equipment

  • Small appliances and kitchen tools knowledge

  • Basic knowledge of inventory and rotation of food * PC – computer skills needed

  • Cashier experience required

  • Cash handling, counting and moderate calculations requried e) Job experience * 1-2 year of food service supervision experience * 1 year of customer service supervision experience in service or retail environment Unless there is a legal requirement, experience will be accepted for the education requirement.


Food & Beverage

Primary Location: United States of America-Nevada-Las Vegas

Employee Status:


Schedule: Full-time

Organization: WVO - Resort Management

Job Posting:

Jul 11, 2017, 2:26:59 PM

Requisition ID: 1710824

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Food And Beverage Director

Job Summary You have a proven track record of success in restaurant management and you want to take your career to the next level. You’re as passionate about business as you are about food.

Their complexities are well suited for your high energy and commitment to excellence. Elevating the guest experience and achieving maximum flow through are welcome challenges. And your enthusiasm and ease for sharing what you know attracts the talent to make it reality.

As Director of Food and Beverage for Interstate, you’ll have many opportunities to apply what you know, strengthen as a leader and make goals reality.

As Director of Food and Beverage you will + Oversee all aspects of food and beverage operations by exercising demonstrated knowledge and experience in all phases of food and beverage management, including kitchen, lounge and catering operations, staffing, and budget and forecast management.

  • Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong food and beverage management background and an obvious passion for hospitality. Your passion for hospitality service is contagious and you are a natural coach that masterfully builds effective teams and inspires individuals to do their best.

  • Enable innovation and drive results. You execute successful food and beverage marketing programs, artfully leverage revenue management within tight margins, driving profit to the bottom line with solid financial controls. Coordinate with the chef on menus and work with sales to create enticements that capture both in-house guests and the local market share, achieving or beating sales goals.

  • Keep a pulse on the budget. Develop, recommend and manage the division’s budget, business marketing plan, and forecasts, to meet or exceed management expectations.

  • Take measures to protect guests, associates, and the asset. Help oversee food and operational safety to ensure a comfortable environment for guests, that’s safe for associates.

    Take preventive measures to maximize workplace safety and loss prevention. Fundamentals A four-year college education or equivalent is helpful, with four to five years of employment in a related position required. Advanced hospitality knowledge in food and beverage is expected.

    To be successful in this role, you must be able to read, write, and verbally communicate effectively and professionally in English with associates, guests, and leadership. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and various software.

    This position may require domestic travel for task force assignments. Location: Plainview New York Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.

    If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply. Our People are the Key to our Success Interstate Hotels & Resorts is the leading global hotel management company with over 430 hotels and 76,000 rooms located throughout the United States and around the world. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry and promises a bright future for our hard-working associates building their careers with us.

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Cook II (All Food & Beverage Outlets)

Cook II (All Food & Beverage Outlets) Apply now » Apply now + Start apply with LinkedIn + + Start apply with Facebook + + Apply Now + Email Start + Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: Jun 30, 2017 Location: Bethlehem, Pennsylvania, US Company: Las Vegas Sands Corp. Position Overview: The primary responsibility of the Cook II is to ensure the proper preparation and cooking of all food items in a safe, timely, organized manner maintaining high quality of foods in the restaurant. The Cook II works under supervision of Sous Chef and Chef. All duties are to be performed in accordance with departmental and the Sands Casino Resort Bethlehem (the “Sands”) policies, practices, and procedures. Essential Responsibilities:

  • Maintains organization, cleanliness and sanitation of work areas and equipment.

  • Ability to prepare, portion, cook and plate food accordingly.

  • Ability to produce from standardized recipes; use standard kitchen equipment.

  • Ensure station is prepared to meet anticipated level of business for the day, assisting fellow staff as needed.

  • Ability to properly handle high volume cooking and plating while maintaining consistent quality in foods in a fast paced environment.

  • Consistently meet ticket time requirements.

  • Must demonstrate proficient knowledge of basic cooking skills and techniques.

  • Must be able to physically handle working on your feet for 10 or more hours in one day.

  • Ability to safely handle kitchen tools and equipment, follow sanitation guidelines.

  • Accomplish daily cleaning duties in an efficient and proper manner.

  • Maintain quality and freshness of foods through proper storage and maintenance.

  • Arrive for shift on time and in proper uniform.

  • Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards.

  • Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position.

  • Complete all paperwork in accordance with PGCB and approved Sands’ standards.

  • Read and understand the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.

  • Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards.

  • Adhere to and complies with both departmental and overall property policies and procedures.

  • Perform any other related duties as assigned. Minimum Qualifications: Minimum Employment Requirements: + 18 years of age, proof of authorization/eligibility to work in the United States.

  • High School diploma or equivalent.

  • Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.

  • Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.

  • Maintain a professional, neat and well-groomed appearance adhering to the Sands appearance standards.

  • Maintain consistent adherence to the Sands Customer Service Standards (Standards of Steel).

  • Must be able to work varied shifts, including weekends and holidays. Specific Position Requirements: + Minimum I year experience in an upscale and/or high volume food establishment as line cook preferred.

  • ServSafe certification preferred.

  • Physical ability to access all areas of the property.

  • Physical ability to access all areas of the property.

  • Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.

  • Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.

  • Ability to lift or carry a minimum of 50 pounds, unassisted, in the performance of specific tasks assigned.

  • Ability to work with others, communicate well, receive direction; review your own work.

  • Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.

  • Ability to address stressful situations with clients with dignity and the utmost tact and politeness.

  • Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives.

  • Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required. Work Environment:

  • Ability to meet Specific Job Requirements and perform Position Responsibilities for this position.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

  • Ability to provide a service or assistance to meet the needs of a guest, client or customer.

  • Ability to comply with policies and procedures of the department or section in order to complete service satisfactorily.

  • Ability to clearly present information through the spoken or written word; talk with customers or employees; listen well.

  • Ability to be alert to customer or client needs; to remedy or present a solution to a question, service request or service breakdown.

  • Ability to undertake additional responsibilities and respond to situations as they arise with or without supervision.

  • Ability to be tactful and polite, maintain confidences, and foster an ethical work environment; handle all situations honestly.

  • Ability to maintain standards despite pressing deadlines; to do your work right the first time.

  • Ability to act in accordance with established guidelines; follow standard procedures; comply with written rules or practices.

  • Ability to adapt and interact with people who have different values, cultures, or backgrounds, be of service to potentially difficult people, Acknowledge the benefits of having a diverse workforce.

  • Ability to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and display team spirit.

  • Ability to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer or client needs. Interview Criteria: Please rate the applicant's communication skills: Please rate the applicant's grooming standards for the interview: Please rate the applicant's technical knowledge of the job: Please rate the applicant's work experience: Please rate the applicant’s commitment to excellent guest service:

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