Appointment Clerk Job Description Sample
Appointment Clerk - Part Time (10Am-4Pm)
Old Dominion is currently recruiting for an Appointment Clerk to join our OD Family Culture. This role will successfully schedule company appointments to current and potential customers or clients in a fast paced high call volume environment via phone, e-mail, and records time and date of appointments in the AS400 system database or other company/internal freight monitoring system used within the company. This occupation with Old Dominion requires a heavy amount of making and answering phone calls, e-mails, talking with customers, and helping our customers find a solution for their needs. The ability to use a computer with ease is essential, due to the fast paced nature of the position. This position will also aid in any office duties and serve as an active customer service representative as needed by answering phones, tracing shipments and scheduling customer pick-ups as needed. Appoint Clerks are a critical member to our OD Family; they help us keep promises to our customers.
Answer Incoming Calls and place Outgoing Calls relating to the service center
Set appointments in the computer
Perform general customer service by responding to emails, status of shipments, helping customer correctly fill out a Bill of Lading (BOL) and label freight, etc.
Performs computer functions using Microsoft Office or other company/internal freight monitoring systems used within the company to type memos, uses Excel spreadsheets, type's reports in Word, and e-mails.
Creates, maintains, and enters information into databases SAP, AS400 or other company/internal freight monitoring system used within the company.
Complete forms and reports in accordance with company procedures.
Responsible for maintaining open and concise communications operations on any special requests to ensure a pleasant customer service experience in order to facility repeat business.
High School diploma or equivalent preferred
Ability to type 40wpm and 10 key by touch preferred
Ability to multi- task and be flexible
Join the OD Family Today!
As a Full Time member of our Family, you are eligible to receive:
Health, Dental & Vision Benefits
Short Term & Long Term Disability
Flex Spending Accounts
401(k) retirement Plan
Employee credit Union, Vacation & Holiday
Birthday Holiday" and who doesn't love some extra attention on their Birthday?
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
Medical Appointment Clerk
Sterling Medical is currently looking for
a Medical Appointment Clerk
for On-site at Patrick AFB, FL
Great Pay, PTO, and 10 Paid Federal Holidays!!
Hours are 7:30am-4:30pm
Provides clerical/administrative support in wards, clinics, or other departments of a medical treatment facility.
- Appointment Scheduling experience.
- knowledge of CHCA or AHLTA is a plus.
- Mandatory knowledge and skills.
- can type a minimum of 50 WPM is required.
- General office administrative and clerical skills, answer phones, etc.
- Ability to communicate effectively, both orally and in writing.
High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
At least 6 months of experience in Medical Office Scheduling .
- Greets patients/visitors at a front desk, information center or office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
- Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
- Obtains updates and files medical records as needed.
IF YOU MEET THE QUALIFICATIONS FOR THIS POSITION, PLEASE APPLY ONLINE.
Medical Appointment Clerk (792-886)
Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected and you can personally make a difference. Decypher invites you to join our professional team. Decypher is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).
Decypher is seeking Medical Appointment Clerk candidates to provide support to the Naval Health Clinic in Quantico, VA.
Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointment andappropriate access to care timeframes during allocation of standard appointment types.
Maintains appointment schedules using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.
Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
Validates basic patient demographic information prior to booking appointment for patients. Makes required updates.
Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction.
Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
May assist in preparation of patient notices (telephonic-ally or form letter formats) for appointment\reminders, no shows, or reschedule/cancellations.
Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.
If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation.
A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
Clearly speak and understand the English language.
Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems
Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
Education. High school diploma or General Educational Development (GED) equivalency.
Experience. At least 6 months of experience in medical office scheduling.
Work Environment/Physical Requirements. The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.
Bank Recruiting Appointment Setter - 20/Hr. - New Braunfels, TX - Job # 1228
We have an IMMEDIATE OPENING for an experienced independent part-time Recruiting Telemarketer/Appointment Setter. The position entails calling provided leads to set appointments for our banking recruiting team from your own home.
This is a contract 1099 position at a $20 per hour rate plus bonus.
Recruiting Agency Appointment Setter’s responsibilities include:
- Making outbound calls to individual to set qualified appointments.
- Maintain call records.
- Any other duties as needed
Who Are You?
You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
- At least one (1) year previous outbound calling experience. Outbound calling experience is preferred.
- Banking industry experience preferred.
- Excellent attention to detail with strong organizational skills.
- Professional phone manner and exceptional communication skills.
- Ability to stay focused on goals and maintain a positive attitude while handling rejection.
- Typing/data entry experience.
- Strong in Microsoft Office.
- College degree preferred.
You must also provide:
- A business-like environment to work from without interruption or distraction.
- A reasonably new computer that has Windows XP or newer version of Windows.
- A high-speed internet connection.
This is a contract 1099 position at a $20 per hour rate.
Appointment Coordinator- Bobby Rahal Volvo, Jaguar, Land Rover
When you work for the Bobby Rahal Automotive Group, you're a part of a world-class organization with a stellar reputation in the community. We're often referred to as "Team Rahal" and for good reason; our number one focus is to work together to exceed our clients' expectations each and every time they do business with us.
As Volvo/Jaguar continues to grow, we are looking to add an Appointment Coordinator to our team! Hours for this position are Monday & Wednesday, 7:30 a.m. 5:00 p.m., Tuesday & Thursday 8:00AM 5:30PM, Friday Alternating shift..
What does an Appointment Coordinator do?
The Appointment Coordinator is responsible for performing a variety of customer service duties as it relates to scheduling the maintenance and servicing of vehicles.
As an Appointment Coordinator, you will:
Interact with clients on the phone in a friendly and professional manner.
Assist in client requests to schedule service appointments accurately and answer questions.
Log client information and purify database.
Give other team members a helping hand with duties as needed.
What are the requirements to be a Appointment Coordinator?
Must enjoy taking care of our clients!
Strong computer skills
Ability to multi-task.
What are my rewards and benefits?
Full-time team members are eligible for a full benefits package including medical/dental/vision insurance, life insurance, 401k.
Paid time off and Holiday pay.
We offer competitive wages and embrace a "promote from within" philosophy.
Bobby Rahal Automotive Group is an Equal Opportunity Employer.
Job Opening ID:
00276560 Appointment Specialist (Evergreen) (Open)
United States of America
Job Description Summary:
As an Intermodal Appointment Specialist you'll work with some of our highest priority customers, including many fortune 500 companies, to coordinate delivery and receipt of their freight. You'll gain visibility by collaborating with multiple departments across the company while working to maximize the utilization of J.B. Hunt assets. You'll impact J.B. Hunt's budget by exceeding and meeting our volume goals while simultaneously decreasing our operating costs by maximizing container velocity.
In this position, you'll work in a team atmosphere communicating with our internal and external customers to coordinate and schedule the delivery our customer's freight in company trailers. In addition to training opportunities for this position, you'll be able to cross train in other departments across the company gaining exposure that will help you network and prepare you for your career with J.B. Hunt. You will also gain access to career development mentoring and coaching from our managers and human resources staff that will provide guidance throughout your career with J.B. Hunt.
The successful candidate for this role will:
Contact customers to set intermodal delivery appointments 24 to 48 hours prior to de-ramping.
Monitor and reschedule deliveries as necessary and research correct reason codes for internal tracking.
Adhere to any special customer requirements for appointment scheduling.
Communicate extensively with our marketing department on issues that may cause failure of service to our customers.
Communicate extensively with operations department to reduce reliance on outsourcing while maximizing the use of our company drivers.
Document and record all involvement with loads such as emails sent, voicemails left, or customers contacted.
Perform other related duties as required or assigned.
What does it take to be considered?
The following is required:
- High school diploma or general education degree (GED) plus specialized training
- 1-6 months related experience and/or training
- OR an equivalent combination of education and experience
Other desired skills:
Must be able to multi-task in a fast paced, high energy environment
Excellent communication, problem solving, and customer service skills
Must possess strong computer skills, including typing and Microsoft Office programs
Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.
Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!
J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
Service Appointment Coordinator - Chevrolet Northpoint
The service appointment coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Service Department.
What are the day-to-day responsibilities?
Ask the customer qualifying questions to uncover needs and directs calls appropriately
Ensures that service consultants receive messages promptly
Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant
Provide reporting to dealership management
Collect retail charges from the customer in cash, check or authorized charge account
Provide customers with the proper change and/or receipt
Properly process and document charge purchases according to the policies established by the Controller
Close all internal repair orders promptly and route to Billing Clerk for processing
File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files
What are the requirements for this job?
High School Diploma or Equivalent
One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience
Ability to read, write, add, subtract, divide and comprehend written instructions and information
6-12 months previous work experience (preferred)
Demonstrated customer service skills
Demonstrated communication and interpersonal skills
Previous industry experience (preferred)
AutoNation is an equal opportunity employer and a drug-free workplace.
Physician Appointment Analyst
This position will support the complex claim review process by verifying relevant treating physicians and facilitating the peer to peer discussion process. In addition, this position will include assembling and entering case information into the appropriate system.
Makes outbound calls to schedule appointments for contact between physicians.
Enters the call information into appropriate systems.
Coordinates availability information with an assigned subset of reviewing physicians.
Ensures timely turnaround time of completed reports after discussion.
Communicates effectively with team members and supervisors to ensure goals are accomplished.
Performs other duties as assigned.
- Excellent communication skills, both written and verbal.· Proficiency in Microsoft Office and internet browser technology.· Excellent typing skills.· Adaptable to change and have a "think outside of the box" attitude· Strong attention to detail· Ability to multi-task · Excellent organizational and follow up skills· Ability to meet deadlines and work at a fast pace with tight time constraints
Genex is an equal opportunity, at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Pay Type Hourly
Duluth, GA, USA
Appointment Scheduler – Center For Pediatric & Adolescent Medicine – Winter Garden
Appointment Scheduler – Center for Pediatric & Adolescent Medicine – Winter Garden
Florida Hospital Winter Garden seeks to hire an Appointment Scheduler who will embrace our mission to extend the healing ministry of Christ.
Florida Hospital Winter Garden is a state-of-the-art emergency facility featuring board-certified physicians trained in the care of both adults and children. The 97,415-square-foot, three-story facility opened in February 2016 across from Winter Garden Village at Fowler Groves. It is Florida Hospital's ninth campus in Central Florida. Outpatient imaging, lab, and surgical services, as well as primary care and specialty physician offices, are all available at one convenient location.
Monday – Friday; 8am – 5pm
The Appointment Scheduler provides timely and patient-friendly appointment scheduling via telephone. Responsible for scheduling, confirming and re-scheduling appointments to maximize patient flow while maintaining department standards. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Knowledge, Skills, Education, & Experience Required:
Must meet the department standard for clerical testing
Basic computer skills (Preferred)
Phone skills and etiquette (Preferred)
Ability to remain calm under pressure (Preferred)
Problem-solving skills (Preferred)
Strong communication skills (Preferred)
Physician office experience (Preferred)
High school diploma or equivalent (Preferred)
Problem-solving skills (Preferred)
Licensure, Certification, or Registration Required:
Demonstrates through behavior Florida Hospital's Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization's Performance Excellence Program
Utilizing Medical Education guidelines, makes, cancels and re-schedules appointments according to patient and physician availability while displaying telephone courtesy and clarity at all times.
Answers calls using scripted opening greeting, identifying department and self. Always asks the patient's name and demographic information before processing the call.
Communicates with patients regarding appointment needs and refers calls to various departments as appropriate.
Inputs basic patient demographics into the computer, making changes as needed.
Confirms appointments according to Medical Education guidelines.
Meets departmental productivity and customer service standards.
Works well within the organizational framework to achieve hospital/departmental goals and objectives including, but not limited to, the facility Business Plan.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Appointment Scheduler opportunity with Florida Hospital Winter Garden and apply online today.
Administrative, Scheduler, Winter Garden
Position Location: Winter Garden
Job: Administrative / Business Support
Organization: Florida Hospital
Primary Location: US-FL-Winter Garden
Job Level: Entry Level
Education Level: None
Job Posting: Nov 7, 2018, 2:55:17 PM
WELCOME TO TRAVEL RESORTS OF AMERICA!
Our 32-year-old North Carolina based company, Travel Resorts of America, is now in need of several positive, energetic, and motivated winners to join our team in Southern Pines. WE are looking for people we can trust our members with. We will be contacting them and offering free camping at our private resorts for their friends.
Benefits include 401K, PTO, and health, dental and vision insurance plan, plus great training and the best pay plan in the business!
This is your chance to join one of the top rated resort sales and marketing teams in the U.S.A. Background check is required as well as a drug test; we are a drug free workplace.
Starting pay of hourly plus bonuses & commissions. DUTIES JOB RESPONSIBILITIES: Make outbound telephone calls to our member base Be familiar with all company programs, systems and resorts.
Must be well versed and educated with each promotion offered. Follow company guidelines, script adherence in telephone communications. Adhere to company and federal guidelines as they relate to the Do Not Call list.
Take ownership of personal behavior and weekly production levels. Adhere to the utmost professionalism when interacting with fellow team members/management as well as owners, members and prospects. Ensure compliance with timekeeping, including clocking in & out procedures and attendance.
Consistently apply training received on computer programs. Provide superior customer service. Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests.
Perform other duties as assigned. QUALIFICATIONS SKILLS REQUIRED Strong administrative skills. Self-motivated with an inner competitiveness.
Excellent telephone and customer relation skills. Excellent interpersonal and communication skills. Effectively communicate in English.
Time management; the ability to organize and manage multiple priorities. Problem analysis and problem solving skills. Initiative and adaptability. Detail oriented.
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