Aquarist Job Description Sample
The New England Aquarium is seeking a Full Time Regular Aquarist to support our Fishes Department. This person will be responsible for the appearance and maintenance of all assigned exhibits and support areas, provide proper husbandry for the animal collection and supervise newer Aquarists and volunteers. This individual will acquire specimens for assigned exhibits, set up new exhibits, and perform other related curatorial duties, as required. The Galleries exhibits this position will support include Shorebirds, Jellies, Blue Planet Action Center, and Science of Sharks.
The Aquarist level will be determined based upon the training and experience of the hired candidate.
Full Time Regular
Friday - Tuesday, working approximately 40 hours weekly.
Please note this schedule is subject to change pending the needs of the department.
Provides daily care of assigned exhibits and life support systems according to a level of established standards of appearance and animal care. Researches and develops new standards as appropriate.
Makes daily observations of animals for health assessment according to established norms of behavior and appearance. Identifies common diseases and conditions appropriate to assigned areas. Establishes, with the aid of the supervisor and the Animal Health department, appropriate dietary regime, medications and enrichment requirements.
Maintains written records in accordance with proper animal husbandry practices and departmental policy.
Manages water quality and environmental parameters in assigned exhibits and holding tanks in conjunction with the Environmental Management department.
Acquires specimens for assigned exhibits by organizing collecting trips, arranging for trades, breeding, rehabilitating or purchasing of animals.
Manages exhibit and holding life support systems and participates in the design, upgrade and installation.
Directs the activities of newer Aquarists and volunteers.
Demonstrates competency as a transport driver, diver and collector.
Demonstrates appropriate cross coverage proficiencies.
Knows natural histories, taxonomic nomenclature of organisms in assigned area and understands the biological processes that occur in filtration systems.
Establishes good working relationships with other aquarists and other departments.
Becomes familiar with physical layout of the Aquarium building, the locations of other departments, and various departmental functions.
Will be required to work weekend, some holidays and some nights and respond to emergencies at all hours.
Depending on area of assignment, may be routinely expected to perform public presentations regarding animals and exhibits in assigned areas.
Performs other position-related duties, as assigned.
Minimum Training and Experience
Requires a Bachelor's degree with an emphasis in Biology preferred.
At least three years of full time experience at an AZA accredited Aquarium/Zoo or similar.
Experience with animal handling and collecting.
Shorebird and/or Jellies experience preferred.
Aquarium mechanical skills are preferred.
Knowledge, Skills and Abilities
Internationally recognized SCUBA diving certification
Medical Examiner's authorization to SCUBA dive in accordance with NEAq Diving Control Board
Drivers License and the willingness to drive a 24' Box Truck.
Ability to get a Medical Examiner's Certificate in accordance with Motor Carrier Safety Regulation (49 CFR 391.41-391.49)
Demonstrates the ability to set own priorities; work without constant supervision, and without the need to consult others on a routine basis.
Has proven leadership and organizational abilities.
Interfaces with colleagues, media, and the public in a professional manner.
Physical demands include lifting up to 80 pounds as well as climbing and working in confined spaces.
For more information and to apply online please visit: https://neaq.applicantpro.com/jobs/
New England Aquarium is committed to diversity in the workplace and is an Equal Opportunity Employer as defined by the EEOC.
SUMMARY: Provides assigned specimens with excellent day-to-day care through approved husbandry practices; keep exhibits, reserve tanks, support equipment, and workspaces well maintained to Museum standards; responsible for monitoring animal health, water quality and accurate recordkeeping; coordinates animal health issues with supervisors and veterinarian; administers treatments and quarantine procedures; interacts with guests in a positive manner ensuring they have a great experience; participate in the acquisition/disposition, transport and acclimation of specimens; participate in the design, construction and maintenance of exhibits and reserve tanks, including life support material and equipment, as assigned. Fully accountable for animals and systems under care in assigned areas. Will be responsible for providing coverage for other areas as assigned. The aquarist works collaboratively throughout the Museum in a creative environment and contributes to the efficient operation of the department. This position works a schedule set by the supervisor and may encompass non-traditional days and hours and may be asked to report to work for animal care emergencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish and maintain an environment conducive to the health and well-being of all animals within the Museums collection.
Completes inspection rounds of specimens, exhibits and reserve tanks to check status and identify and report potential problems. Resolves problems independently where possible.
Prepares food and feeds assigned fish and invertebrate collection as well as cross coverage for birds, reptiles and plants in accordance with dietary needs. Cleans and provides daily maintenance to food preparation areas, food preparation equipment and utensils.
Prepares diets and diet supplements according to established protocols to ensure nutrition and vitamin content are maintained to keep specimens at peak health.
Follows established feeding schedules and feeds appropriate amounts to maintain specimens at a healthy weight. Develops strategies to get in appetent specimens to feed. Monitors weights of specimens.
Utilizes various feeding techniques and develops new strategies to overcome the challenges of getting the correct diet to all specimens in exhibits and reserve tanks housing multiple specimens and species.
Maintains live food holding tanks and cultures, as assigned.
Observes and recognizes medical conditions that may require attention and reports observations. Discusses best course of therapy with veterinary and Curatorial staff.
Administers medications and implements routine quarantine procedures as needed.
Maintains detailed, daily husbandry records and reviews records regularly to identify important trends.
Maintains current knowledge of all specimens under their care and their natural history (biology and environmental needs) and husbandry requirements through hands-on experience, upkeep with current literature, keeper exchange programs, and symposium participation (as approved).
Researches species to determine established or new husbandry techniques; Conducts literature review or hands on research.
Assists with animal physicals of specimens as needed.
Participates in field collection trips using appropriate equipment (scuba gear, nets, seines, hook and line).
Maintains cleanliness and artistic quality of the displays through cleaning acrylic and decor, scrubbing algae and removing debris to meet established Museum standards.
Performs hydro-cleaning, water changes, backwashing and other procedures and provides necessary maintenance for pumps and filters.
Maintains water quality standards and adjusts parameters as needed, determines appropriate schedules for maintenance.
Performs water quality tests on a rotational basis.
Cleans back-up areas including scrubbing, mopping, vacuuming water and pest control.
Participates in system design and fabrication in keeping with animal behavior and biological needs.
Participates in and presents at workshops, seminars, lectures, member programs and tours.
Responds to diver, life-support and animal related emergencies, at times after hours.
Provides back-up support to other departments as needed.
Adheres to all organizational and departmental policies and procedures
Ensures that goals for an excellent visitor experience are met and maintained.
Other duties as assigned or required
Works with Curatorial staff to initiate and oversee viable breeding, husbandry and conservation programs for particular species within the collection.
Coordinates daily activities though effective communication with staff and volunteers.
MINIMUM REQUIRED EDUCATION/EXPERIENCE:
Bachelors Degree in Biology or related field
Experience in aquarium or zoological field with emphasis on closed aquatic systems.
Open Water SCUBA certification. Boat handling experience and field collection experience is preferred.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of and skill in veterinary and husbandry procedures concerning fish, invertebrates, and other aquatic life.
Knowledge of life support systems and water quality parameters for aquatic species.
Must have keen observation skills and be highly detail-oriented and adept at problem solving.
Ability to problem solve and troubleshoot problems.
Ability to decide when to act independently and when to seek consultation of curatorial staff.
Ability to mentor and train new interns, volunteers and staff.
Ability to develop and maintain professional business relationships with co-workers, volunteer staff, interns, colleagues at other facilities and outside vendors.
Skill in organizing resources and maintaining priorities.
Skill in database management.
Ability to construct and operate aquatic Life Support Systems, including plumbing and carpentry.
Ability to use hand and power tools.
Ability to work collaboratively to implement Museum and departmental goals.
Ability to manage and impart information to a range of clientele, staff members and/or media sources.
Ability to follow laws and regulations relating to the care of wildlife in accordance with the Museum and industry best practices.
Ability to create, compose, and edit written materials using basic computer skills in Word, Excel, internet navigation, e-mail and spreadsheet programs.
Ability to create, compose, and edit written materials.
Ability to manage and impart information to a range of clientele, staff members and/or media sources.
Ability to follow laws and regulations relating to the care of wildlife in accordance with museum industry best practices.
Able to work well with supervisors and staff.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work is performed in both interior and exterior environments.
Medium to heavy physical effort, including lifting up to 80 lbs.
Work requires the ability to kneel, climb stairs, and climb ladders and work in tight spaces.
Work requires visual acuity and hand dexterity to manipulate tools, safety equipment, and machinery.
Job Summary: Basic care and husbandry of Aquarium and Shark Experience collection
Essential Job Duties:
Provide in‑tank maintenance including scrubbing algae, vacuuming sand, cleaning windows, removing decorations for acid‑washing, and redecorating
Prepare fish and marine life diets; thaw food product and prepare food as dictated by food charts
Check the health and appearance of the fish on a daily basis and report any problems immediately to the Aquarium Manager
Check pumps and filters and report any filtration problems to the Aquarium Manager.
Perform housekeeping duties.
Assist with water changes as assigned
Perform quarantine procedures including observation of new specimen, detection of diseases under supervision
Assist in changing tank displays and graphics
Interpret results from water quality tests and make adjustments to tanks as needed
Perform basic laboratory duties as assigned including slide preparation; perform necropsy
Assist in the collection of specimens
Assist in weekly dive presentations
Other duties and special projects as assigned
Must possess prior experience with aquarium systems and tropical fish
Must possess mechanical aptitude and have the knowledge to use basic power and hand tools
Must be able to work with chemicals and follow SDS and have knowledge of basic chemistry.
Must be able to lift up to 75 lbs.; must be able to work in and around cold saltwater and electrical equipment
Must be physical able to sit, stand ,walk ,duck ,crawl climb stairs and ladders, work at heights with fall protection, swim, and pass an annual physical exam and stress test.
Must be able to read, write and speak in English.
Must possess a high school diploma or equivalent.
Must possess a valid driver license and be able to operate vehicles (including but not limited to forklifts, golf carts, cars, trucks).
Must be able to work indoors and outdoors in all weather conditions.
Must be available to work weekends, holidays and evenings as assigned
SCUBA certification required. Must possess an open water dive certification from a recognized agency or be able to obtain one in 3 months of hire.
Must possess the mental and physical capacities necessary to perform the job duties
Park: Six Flags Discovery Kingdom
Aquarist - Marine Museum
Job Summary Benefits Supplemental Questions
ATTENTION: Due to the large number of qualified applicants for positions of this type, this job announcement will close at 11:59 pm Eastern Time on either: (A) The closing date listed above or (B) The date that 50 applications are received; whichever occurs first. If the announcement closes on the date that 50 applications are received, all applications submitted by 11:59 pm that day will be given consideration, including those in excess of 50.
We encourage applicants to apply as soon as possible to ensure their applications are submitted before the announcement closes. We will not consider applications which are late due to the announcement closing once the above number of applications is reached.
Merit Full-time position, Grade 22, 35 hours per week. This position will be required to work some weekends and holidays.
Performs technical aquarium work in caring for live specimens in the County's Marine Museum. Work involves application of aquarium science and techniques to the feeding and caring of aquatic animals. Work is performed under technical supervision.
Essential Job Functions/Other Duties/KSA:
Ensures animals are maintained in a healthy, humane manner. Cleans aquariums and associated plumbing, pumps, and filters. Performs emergency repairs to aquariums and life support systems.
Provides adequate nutrition to a diverse living collection. Prepares food and dietary supplements. Conducts routine feeding.
Cultures live foods for specialized diets. Prepares nutrients using sterilization techniques to allow production of large quantities of micro-organisms.
Collects and quarantines new animals. Conducts field collection of specimens in accordance with all museum permits and licenses.
Handles and transports specimens. Administers proper dosage of pharmaceuticals and other chemical agents to ensure recovery of stressed animals and the elimination of parasites.
Monitors and maintains adequate water chemistry in numerous separate aquarium systems. Maintains lab equipment.
Monitors supplies and chemicals and prepares purchase orders to ensure that adequate materials are always available to execute essential job functions.
Observes animals for signs of stress, disease, parasitism, or injury and administers appropriate treatments.
Presents educational programs or public lectures and prepares educational materials.
Maintains detailed daily logs on aquarium systems.
Trains volunteers and interns in essential job functions and supervises their performance.
Performs related work as required.
Knowledge, Skills, and Abilities (These are pre-employment KSA that apply only to Essential Job Functions.)
- Principles and practices of aquarium science as applied to the Marine Museum.
Perform technical duties in caring for animals.
Communicate effectively orally and in writing.
Deal effectively with the public.
Required Qualifications (Note: Any acceptable combination of education, training and relevant experience that provides the above knowledge, skills, and abilities may be substituted on a full-time year for year basis.)
Training and/or Education:
Bachelor of Science degree in Marine/Estuarine Sciences or related field of study.
One year of full time, professional (paid) experience workings as an Aquarist, Keeper, Veterinary Technician, or similar position.
Licenses or Certificates:
Valid driver's license and a Medical Examiner's Certificate in accordance with Federal Regulations may be required.
Operation of County-owned vehicle.
Requires long periods of standing, frequent walking indoors, repeated bending, crouching, stooping, stretching or reaching; recurring lifting of objects up to 49 pounds.
Required to work weekends and holidays.
Accommodations will be made for individuals with disabilities upon reasonable notice.
County application required.
Aquarist Volunteer (Adults)
PURPOSE: The Animal Husbandry Aquarist Volunteer at Phillip and Patricia Frost Museum of Science will work alongside the husbandry team to assist staff with responsibilities associated with exhibits and holding systems; including feeding of fish, birds and reptiles, maintaining aquarium systems, exhibits and holdings, and other routine duties related to animal care.
Assist with daily care, maintenance and appearance of exhibits; including cleaning filters, completing water changes, scrubbing algae, etc.
Preparation of food for daily feedings.
Assist with daily feeding of animals.
Assist with testing water quality parameters for various exhibits.
Complete behavioral observations and monitor exhibit health.
Assist with guest interactions and educational encounters.
Background or experience in biology, marine science, or animal science preferred.
Previous experience with animals desired.
Interest in working in a public animal care facility.
Reliable and punctual.
Ability to work well with different personalities in a fast-paced environment.
Ability to work independently or as part of a team.
Must be working towards the completion of a Bachelors degree or higher.
Must be 18 years or older.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work activities include bending, reaching, crawling, and lifting and carrying up to 50 pounds of weight.
This position requires working with tools and chemicals using appropriate personal protective equipment.
Work is performed outdoors with some work done indoors.
This position requires Level 2 background clearance as defined by Miami-Dade County Public Schools.
Drug screening as part of the Drug Free Workplace Program.
Must be able to commit to a minimum of 100 hours per year on a weekly or biweekly schedule.
Availability in mornings preferred.
Thank you for your interest in an Aquarist fellowship at the Tennessee Aquarium in Chattanooga, Tennessee! The Aquarium hopes this experience will help guide and empower conservation-minded students to develop solutions to complex conservation challenges in our communities and gain valuable hands-on work experience. Our history of giving high-potential students the opportunity to work at our Aquarium has shown that such professional experience opens new career options for students from all walks of life.
Husbandry Fellows (Aquarist Section) will be exposed to a several biology-related positions working within the Tennessee Aquarium's Husbandry Department. This hands-on opportunity will offer an understanding of both saltwater and freshwater conservation, animal life support systems, caring for fish and aquatic invertebrates in closed aquatic environments and keeping exhibits interesting and engaging for our visiting guests.
Perform animal husbandry duties which may include cleaning exhibits, preparing food, feeding animals, maintaining exhibits, monitoring animal behavior and learning appropriate quarantine and disease prevention protocols
Provide exemplary interpretation and assistance in programs
Maintain appropriate logs and records
Interact with staff, volunteers, and public in a professional and ethical manner
College student with science or animal related major
Able to commit to the full internship of 120 hours from August 20th - December 14th; hour requirements per week may vary based on fellowship activities
Able to climb ladders, lift and carry 50 lbs.
Provide a letter of reference from an advisor, faculty member or previous employer
Provide a college transcript with a minimum GPA of 2.5
Preferences given to students seeking internships for college credit or that are affiliated with an active research project
Pay: $12.00 per hour
Fellowships requiring 40 hours/week will receive paid parking during work hours
Submit an online application and unofficial transcript before August 3, 2018.
Senior Aquarist – Special Exhibits
The Special Exhibits team is responsible for caring for a large cross-section of animals throughout the Aquarium. While the current special exhibit space houses fresh and salt water species from around the world, the Special Exhibits team is also responsible for other temperate & tropical saltwater exhibits, live foods for other habitats, the sea jelly collection, and a sea start touch exhibit.
The Senior Aquarist will have advanced knowledge of aquatic animal husbandry and life support systems; they will also have knowledge of filter systems, and habitat design. The Senior Aquarist will represent the Special Exhibits team and the Fishes department as needed – (including but not limited to: guest interaction, media based public relations activities, specialized tours, presentations, and participation on committees and other inter- and intra- departmental initiatives.
Duties & Responsibilities:
Demonstrate commitment to Shedd's vision, mission and values.
Advanced aquatic animal experience, including general husbandry, water quality, life support concepts and operation, animal health concerns including disease recognition and treatment.
Work directly with Animal Health, as directed, to provide optimal animal care.
Advanced animal care, husbandry and collection management techniques including development of breeding programs, novel display opportunities, etc.
Work as part of the senior team in Special Exhibits to provide strong and effective leadership for section staff, volunteers and interns.
Assist with planning and implementing efficient operating plans for Special Exhibits.
Assist in recruitment, organization, training, supervising and scheduling of area staff, interns and volunteers including volunteer divers.
Record keeping – Assist in maintaining detailed records of all animal interactions and observations. These include diet, vitamins, medication, behavioral notes, medical notes, animal weights, physical observations, graphs, temperatures, and any other records deemed important to the care of the animals, the facility, or daily staff operation.
Assist with the development and area management of animal records using TRACKS.
Perform minor maintenance/repair on gear, tanks or supplies needed for section. Identify major maintenance/repair problems in any section and report through established protocols
Assist to ensure compliance with all applicable safety and security procedures and protocols in Wild Reef and in other areas of the Aquarium as needed.
Develop and implement standard operating procedures in compliance with aquarium and industry standards for best practices.
Assist with exhibit and support area design.
Assist to ensure compliance with all applicable safety and security procedures and protocols in Special Exhibit and in other areas of the Aquarium as needed.
Support the Fishes department in fulfilling requests for other departmental programing, content review, guest interactions, public relations, development activities and special requests as needed and assigned
Keep area/exhibits clean and well maintained.
Participate on aquarium committees and taskforces as needed.
Coordinate projects as assigned.
Participate in collection planning.
Participate in educational programs.
Must be able to work weekends and holidays as needed.
Other duties as assigned
Bachelor's degree in a biological science or related field preferred. Relevant experience will be considered in lieu of a degree.
Minimum of 2 years advanced aquatic animal husbandry and exhibition. Additional experience in lieu of a degree will be considered.
Ability to work under pressure.
Ability to give and follow directions effectively.
Effective use of strong leadership skills.
Demonstrated ability to work effectively independently and in a team setting.
Efficient use of SCUBA for exhibit maintenance and/or open water diving.
Proficient computer skills.
This position may call for special scheduling and overtime needed, sometimes without much advance notice. Must be able to work weekends, evening, early mornings and holidays as needed.
Must have good hearing, vision, written and verbal communication skills.
Experience working with a variety of tropical freshwater fish, reptiles, amphibians, birds, mammals and invertebrates is preferable.
Must possess a valid driver's license and passport.
Must possess current SCUBA certification from a professionally recognized SCUBA certifying agency. Must pass a diving physical examination given by an authorized Shedd Aquarium doctor yearly, and before being employed as a Senior Aquarist/Diver.
Must possess strong swimming skills.
Must be able to walk, bend, kneel, and climb stairs and ladders while in dive gear.
Constant adequate range of motion and mobility required.
Must have cognitive and communication skills required to function within the department.
Regular hearing and the ability to perceive the nature of sounds.
Must be able to read, write and speak English.
Must be safety conscious.
Demonstrate effective communication skills with supervisors, co-workers and visitors in a variety of settings.
Must have good organizational and time management skills.
Employment contingent upon passing dive physical administered as directed by Shedd Aquarium's dive program.
Zookeeper Intern - Aquarist
Butterfly Pavilion is currently seeking a creative, highly motivated, and energetic individual to assist in marine animal care, animal handling and visitor education as part of a team of talented and experienced staff and volunteers. The primary goal of a Butterfly Pavilion Curatorial Internship is for students to gain knowledge and hands-on training in invertebrate animal husbandry.
Butterfly Pavilion combines science education with interactive fun to teach visitors about invertebrates and conservation. Invertebrates- animals without backbones, make up 97% of all animal species on the planet! Our zoo is designed to showcase the diversity of these small wonders, their habitats, and the big role they play in ensuring the health of our environment. Five immersive exhibits, including a tropical rainforest filled with 1600 free-flying butterflies, provide visitors of all ages with an unforgettable experience. We are the zoo of small wonders and BIG experiences!
Mission: Butterfly Pavilion's mission is to foster an appreciation of invertebrates while educating the public about the importance of conservation of threatened habitats in the tropics and around the world.
Provides public customer service, education, and animal contact/interaction in the exhibit areas of the Butterfly Pavilion
Responsible for the day-to-day care for all animals on exhibit and behind the scenes, maintaining daily record keeping
Clean and maintain all exhibit and behind the scene areas
Provide support to Curatorial zookeepers
Develop and execute an independent project to emphasize particular interest and expand the knowledge base of the Curatorial Department.
Maintenance of exhibit quality standards through regular cleaning of exhibits and quarantine systems,
Providing for the needs of all animals through food preparation and feeding, extensive record keeping, maintenance of water quality parameters, assistance in medical treatments and also special projects.
Animal health and visitor experience are the two driving priorities in accomplishing the goals of this position.
Experience in aquarium keeping and courses in animal biology and/or ichthyology are helpful
Pursuing or hold a degree in biology, environmental sciences, education or related fields
Interest in invertebrate animal husbandry and care, visitor and environmental education
Basic computer skills (word processing, spreadsheets)
Willingness to handle animals (all training provided onsite)
Criminal background check
Applicants must be at least 18 years of age
Individuals of all ethnic backgrounds are encouraged to apply
Reports to: Curatorial Team
Duration of Internship: Interns must complete 300 hours, typically aligned with school trimesters
Hours per week: 2-3 days per week/16-24 hours per week
- Spring Term
- November 1st, 2017
- Summer Term
- April 1st, 2018
- Fall Term
- July 1st, 2018
- Spring January 9th, 2018
- Summer May 22nd, 2018
- Fall August 28th, 2018
Groomer - PT - All Pet – Greenfield
Job Req #: 0149
Facility: All Pet by Noah's - Greenfield
Schedule: 2 - 3 days to start with possibility of position becoming Full-Time
Summary of Job
We are looking for a motivated, friendly individual to be part of our team providing grooming services for our clients. The Groomer provides care, grooming and basic needs to patients who are being groomed, boarded, or who are patients of the Noah's Animal Hospitals.
The hospital provides a dedicated grooming area with tables and cages, a large bathing tub, and support staff to answer phones and schedule appointments. Our Groomers provide consistently high quality bathing and grooming services, in line with the standards of Noah's Animal Hospitals.
Groomers must have excellent communication skills and a strong dedication to outstanding client service. Groomers are expected to meet and exceed client's expectations for the quality of service provided from our facility. Groomers must be able to empathize with clients and remain compassionate and well mannered under all circumstances.
Groomers must learn and understand our health requirements for pets boarded or groomed at the facility and be able to clearly communicate the importance of these to our clients.
Observe patient appearance and activity for general physical condition, obvious signs of illness, disease and discontent
Take charge of and handle patients; as required, safely and compassionately restrain animals.
Admit pets to be groomed noting owner's specific instructions, contact information and pick up time. In accordance with hospital operating instructions determine care required in agreement with the individual needs and circumstances of animals.
Perform grooming services, including brush, clipping, hand scissoring, trims and shapes dogs' coats to groom dogs using knowledge of canine characteristic, grooming techniques and styles and owners instructions.
Provide medicated (when instructed) and general cleansing, pedicures, and ear cleansing, as required for each pet.
Ability to work with chemicals when performing medicated baths and dips. Knowledge of OSHA requirements when handling hazardous chemicals (i.e. medicated shampoos and dips)
Work well with all team members and ensure that you actions support the hospital, the doctors, and the practice philosophy.
Our Core Values:
Providing Memorable Client Experiences
Being Easy to do Business With
Operating with Integrity
Working with Passion
Excellence in Care and Service
Finding and Keeping the Right People
Experience, Education and/or Training
Knowledge of all dog breeds
Benefit Eligible: No
Exemption Status: Non-exempt
Why Noah's? Noah's Animal Hospitals are all about making life better for people and their pets – literally, it's our mission. We know pets are cherished family members of our clients and strive to make their experience with us as comfortable and pleasant as possible, no matter what circumstances bring them in. Whether it's the first visit for a brand new puppy or the final goodbyes to a lifelong companion, our compassionate care shines in exceptional service.
Practice Description: Since its inception, Noah's Westside Animal Hospital has been providing complete animal health services for dogs, cats and exotics, including preventive and general medicine, surgery, dentistry, diagnostics boarding, grooming, premium and therapeutic diets and pet supplies. Our goal is to continue to be the trusted resource for the people and pets of the Indianapolis area, providing exceptional care and unparalleled service. We have been accredited by the American Animal Hospital Association for more than 25 years, a designation fewer than 15% of practices in North America have.
Location:Technician/Assist in Greenfield, IN
Director, Digital Marketing
The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities (details of the basic job functions):
Responsible for the strategic leadership of digital marketing in support of all ACG business lines, with a focus on the ongoing evolution of ACG digital marketing to keep pace with emerging technology, industry best practices and ACG business needs. A deep knowledge of digital marketing combined with strong data analysis skills will define strategies that position us for growth and are aligned with ACG's brand and operating principles. The incumbent will be a resource for ACG's senior leadership and brand management, identifying digital opportunities and threats, and providing context with respect to their impact on ACG's businesses.
Oversees development and execution of all annual plans for digital marketing activities, supervises ACG's digital marketing team and manages all required agency and vendor relationships. Identifies and assesses new vendor partners with enhanced capabilities; coordinates technical collaborations between vendors and internal technology resources. Responsible for achieving annual digital sales and lead goals, as well as managing all digital marketing budgets; provides financial forecasting as required. Oversees the development, execution, evaluation and reporting of all digital marketing programs, including search engine marketing, display advertising, click-to-call advertising, email marketing, and marketing automation supporting these programs.
Oversees testing and validation of new and refined digital tactics, and ensures they are supported by rigorous statistical methodology. Monitors and summarizes ACG performance data and industry best practice evolution to provide management with a succinct view of digital marketing results and trends, and implications for marketing strategies and tactics. Presents findings and strategy recommendations to marketing leadership.
Supervisory Responsibilities (briefly described):
- Oversees a Digital Marketing department that includes professional, para-professional and administrative staff performing a variety of functions to support department objectives.
Email and digital tracking and analysis experience in a multiple, diverse product environment.
Experience in a management or supervisory capacity.
Current knowledge of digital paid media best practices, especially paid search and display advertising.
Google Adwords certified.
Ability to manage complex projects in a cross-functional environment.
Knowledge of Auto Club Group (ACG) products, services and marketing channels.
Works in a temperature-controlled office environment.
Required Qualifications (these are the minimum requirements to qualify):
Education (include minimum education and any licensing/certifications):
- Bachelor degree in Marketing, Advertising, Business Administration, Computer Science or a related field.
Leading the development and execution of an integrated digital marketing strategy
Developing plans for email, search engine marketing, online display and click-to-call
Coordinating campaigns across digital and offline channels
Implementing digital campaign best practices (e.g., test creative, formatting, content, deliverability)
Online tracking methodologies and statistical analysis
Developing and maintaining moderately complex databases
Analyzing and problem solving
Managing employee work performance
Budget preparation and monitoring
Presenting plans and results to senior management
Team building and motivation
Knowledge and Skills:
Email and online marketing principles and their applications including Email marketing, engagement and deliverability metrics, including open/rendered rates, click-to-open rates and sender reputation measures
PPC (pay-per-click) and PPC (pay-per-call) performance marketing strategies
Ad serving networks and exchanges, targeting and remarketing technologies, and online behavioral and email marketing privacy regulations
Email and digital marketing industry best practices and most current trends
Data mining and statistical models and procedures (e.g., profiling, regression, clustering) and Interpretation of website analytic data
Analyzing, summarizing and communicating key performance trends and other marketing reports and making recommendations to marketing leadership
Translating digital technological evolution into actionable business opportunities
Translating analyses into effective marketing strategies and tactics
Implementing A/B testing with strategic variants to increase conversion rates
Managing multiple, concurrent projects in a fast-paced, cross-functional environment
Staff supervision and development
Communicating effectively with business partners and associates at all levels including translating technical information into easily understandable concepts
Proficient in Microsoft Office, including Excel, Access and PowerPoint.
The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
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