Assembler Billiard Table Job Description Samples

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Freshcuts Table Lead


Summary of job duties Efficiently lead a group of processors in preparation of fresh cut fruits and vegetables for orders for next day delivery while following all safety rules. Perform other duties at the request of the Supervisor or Manager.



Educational Requirements High School Diploma or G.E.D. preferred

Minimum qualifications (Special skills, knowledge, ability, education, etc.): 1. Proven ability to communicate and perform simple math 2.

Knowledge of produce 3. Experience in a fresh cuts processing facility 4. Knowledge of different cuts related to processing 5.

Knowledge of processing procedures 6. Proven ability to lead others 7. Knowledge of specs and cut sizes 8. Knowledge of time frames for producing each product

Specific Responsibilities 1. Ensure processing room is clean and sanitized at the beginning of the shift 2.

Ensure all processors at your table are dressed appropriately and prepared to work 3. Give direction to your table processors on what items to cut and how to process 4. Ensure the proper size and cut for all items being produced at your table 5.

Inform the supervisor or room lead of any potential quality issues 6. Inform the supervisor of any potential personnel issues 7. Process fresh cut items at the direction of supervisor or room lead 8.

Ensure quality of product is acceptable and meets standards 9. Follow all safety rules and regulations 10. Train any new processors at your table in proper technique and speed requirement 11.

Take responsibility for the items produced at your table 12.

Follow any other requests or instructions given by the Manager or Supervisor 13. Must be capable of obtaining a pallet jack certification



Physical Requirements 1. May be frequent lifting of product up to 50 lbs. during the shift 2.

Frequent bending, squatting, pushing, and pulling 3. Must be able to work in confined spaces 4. Must be able to work with sharp instruments used for cutting 5. Must be able to stand in one place for long periods of time Location: Georgia - Atlanta Job Code: 2298 # of openings: 1



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Table Games Dealer

Responsible for overseeing and operating table games. Deals out cards or blocks to patrons for games of chance.

Supervises players, checks hands for winnings, and collects or deals out chips accordingly • Provide excellent guest service to both internal and external guests. • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests • Deal games in order to provide guests with courteous, accurate and efficient service • Possess money-handling skills, count large sums of cash and exchange for gaming chips • Receive wagers from customers and pay the appropriate game outcomes • Follow game procedures when dealing Blackjack, Craps, Roulette, Poker and any other form or variation of table games • Possess a strong knowledge and adhere to all departmental policies and procedures including those pertaining to Federal and Regulatory laws and guidelines. • Follow all state regulations and internal controls as it relates to this position • Verify and sign for Fills, Credits and all documents listed in internal controls • Exercise appropriate discretion in identifying situations that require management attention • Provide game protection by keeping visual contact of all guests and game layout, and report any suspicious activity to your immediate supervisor. • Notify Supervisor of any irregularities, disputes or conflicts. • Inspect cards and gaming equipment to ensure compliance with gaming standards • Maintain game security and protect company assets at all times • Provide a welcoming greeting a warm farewell and thank guests for visiting • Assist customers in understanding the rules and ensure adherence to established policies and procedures • Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs • Promote an entertaining environment and celebrate guests wins • Maintain an upbeat and positive attitude, initiate courteous and friendly conversations with guests • Act as a role model: always present oneself as a credit to Tioga Downs Casino • All other duties as assigned. EDUCATION and/or EXPERIENCE High School Diploma or GED required. Applicant must successfully complete dealer training or have 6 months prior dealing experience.

Must have the ability to deal Craps and/or a minimum of at least two main casino games (Blackjack, Roulette, Pia Gow Poker, and Baccarat) SPECIAL QUALIFICATIONS: Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must be 21 years of age.

Six months experience in customer service field preferred but not mandatory. Must possess excellent interpersonal skills. Must be able to work varied shifts, weekends and holidays as needed LANGUAGE SKILLS:

Good oral and written communication skills, must be fluent and literate in English MATHEMATICAL SKILLS Must be able to successfully complete a basic math test, and pass an audition. Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to stand, walk and sit. The associate is occasionally required to stand.

Specific vision abilities required by this job include close vision. Must be able to sit, stand, walk, and possess the mobility to move easily around pit area as well as entire property for entire shift. Must be able to stand for long periods of time.

Must be able to bend, reach, stoop, twist and grip items. Must be able to be physically mobile and have the ability to push, pull, carry and lift 40 pounds. Must present a well-groomed appearance WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to tolerate areas containing varying noise and temperature levels. The noise level in the work environment is usually moderate to loud.

ID: 2016-1139 External Company Name: Meadowlands Racing, LLC External Company URL: http://newmracing.com/



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Table Games Dealer I

POSITION PURPOSE: Dealing a variety of Table Games offered at Seven Feathers Casino Resort in a friendly and professional manner, ensuring superior service to the Resort guest, and encouraging return business.

ESSENTIAL FUNCTIONS: * Handles customer transactions for buying into the Blackjack, 3 Card Poker, 4 Card Poker, Pai Gow and Texas Hold'eme Games and paying off the winning hands accurately.

  • Verifies all fills and credits delivered to the table.

  • Applies knowledge of dealing procedures including house and collection rules so as to preserve the security and integrity of table games.

  • Deals and controls games according to departmental policies, procedures, and Internal Controls. Reports any irregularities to management.

  • Remains current on all regulations, Internal Controls and Title 31 Rules.

  • Encourages positive atmosphere at the table. Encourages play when appropriate during slow periods.

  • Interacts with guests in a welcoming, friendly, energetic and cheerful manner.

  • Promotes company services and Players Club Programs.

  • Assists guests with game questions and inquiries in a friendly positive tone.

  • Attends training courses such as, Title 31, Guest Service Standards, and any other required training by the casino.

  • Addresses customer issues, concerns and suggestions, or refers them to management.

  • Provides constructive input to foster process improvement within the department.

QUALIFICATIONS: * High School Diploma or GED Certificate required.

  • Certification from dealing school preferred. * 1-3 years of dealing cards in a professional gaming facility required.

  • Thorough knowledge and experience in multiple card games required.

  • Basic knowledge of all current house procedures required.

  • Ability to pass an audition for specified games as dictated by need.

  • Basic mathematical skills essential.

  • Able to read and comprehend written instructions.

  • Excellent verbal and interpersonal communication skills.

  • Ability to handle multiple priorities and tasks in a fast paced environment.

  • Ability to work positively within constantly changing internal and external environments.

  • Must be able to maintain composure and make effective decisions in stressful situations when dealing with challenging circumstances.

  • Able to work a flexible schedule according to business needs, including evenings, weekends and holidays. * 21 years of age or older.

  • Must be able to obtain a Class III Gaming License.

  • Maintain a neat, clean, and well-groomed appearance at all times (specific standards available). Location: OR-Canyonville - Seven Feathers Casino Resort Division: Seven Feathers Casino Resort Position #: 202220 # of openings: 1

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Teller - Sr Teller (30 Hours/Wk) / Table Mesa

Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado's Front Range. Founded in 1953, we've grown from 12 members and less than $100 in assets to an institution with 11 branches and more than 120,000 members that manages over $1.7 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

When joining Elevations, you can expect to work for a company that:

  • Provides amazing experiences and creates raving fans.

  • Strives to provide solutions for a better life and promises employees it will be the best place they have ever worked.

  • Wins awards such as "Best Bank", "Best Companies to Work for in Colorado" and even the "Malcolm Baldrige National Quality Award", the only Presidential award for quality.

  • Has a highly-engaged workforce and emphasizes career growth, empowerment and servant leadership.

What you will be doing:

The Teller is responsible for providing world class service and actively participating as a member of the branch team assisting members with their financial transactions. The goal of this position is to promote member satisfaction by providing friendly, accurate service, and cross selling products and services.

  • Performs teller transactions to include, but not limited to, processing account deposits, withdrawals, and payments promptly and accurately.

  • Assists in fulfilling specific member service functions such as, opening and closing accounts, online banking support, fee refunds, and general account maintenance.

  • Possesses the knowledge, skill and ability to handle complex transactions and address and correct system related issues as they arise

  • Maintains a high level of operational excellence in the completion of daily teller operations including but not limited to, cash balancing, completing opening and closing tasks and/or performing and/or supporting the completion of periodic cash control and operational audits.

  • Acts promptly and establishes good interpersonal relationships by helping people feel valued and appreciated effectively delivering on the organization's value proposition

What you need for this position:

Education -

  • Equivalent to a high school diploma.

  • Two-year college degree or completion of a specialized course of study at a business or trade school a plus.

Knowledge, Experience & Skills -

  • Six months to one year of similar or related experience.

  • Proficient in Microsoft Word and Excel.

  • Ability to assess different situations objectively and apply reasonable decisions to support member service while protecting the organization from exposure to loss or fraud.

What's in it for you:

  • Competitive pay, organization-wide incentive program, 401k matching, mortgage and auto discounts

  • 4 weeks min. paid time off, work anniversary paid time off, 11 paid holidays, and 16hrs paid volunteer time off

  • Medical, dental, and vision health plans with FSA or HSA options

  • Onsite fitness center, Zumba and yoga classes, health fairs with biometrics screening and flu shots

  • Employee Assistance Program with a variety of services

  • Career development, trainings, career coaching, job shadowing, mentoring program, tuition reimbursement up to $5,000/year, and a recognition system

  • Culture of excellence and continuous improvement

  • We strive to be the best place you've ever worked!

AAP/EEO Statement: Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such report will be not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act. We are proud to be an EEO/AA employer M/F/D/V. Elevations provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #LI-AK1

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Table Games Dual Rate Dealer

Job Description:

Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 740 well-appointed hotel rooms and suites, with another 300-room tower currently in construction. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry's signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity!

Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton's – The Steakhouse, McCormick's & Schmick's and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony's, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas.

Essential Duties/Responsibilities:

Under the direction of the Floor Manager, the Dual Rate Dealer is responsible for dealing an assigned game in accordance with established policy and procedures on an assigned shift. As a supervisor, incumbent is responsible for ensuring smooth operation of a specific number of table games within a gaming pit. When dealing or supervising, incumbent is also responsible for guest satisfaction and enjoyment while playing at the particular assigned table game.

  • Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.

  • Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.

  • Offer the highest possible level of Customer Service resulting in a maximum level of customer enjoyment and return play.

  • Responsible for knowing all policies & procedures of the specific table game he/she is dealing or supervising.

  • Maintain a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.

  • Promote positive public relations and creates an enjoyable atmosphere for all customers.

  • Amicably resolve customer related problems in a fast paced environment.

  • Ensure the protection of customer's rewards and credit lines.

  • Comply with all regulatory requirements.

  • Maintain confidentiality of all Golden Nugget's trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.

  • Create and ensure a fun-filled, entertaining and exciting environment.

  • Maintain a clean, safe, hazard-free work environment within area of responsibility.

  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.

  • Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.

  • Perform other duties as assigned.

Requirements:

  • High School Diploma or GED; or an equivalent combination of education and experience.

  • Must be able to deal, at a minimum, two primary games with a high level of proficiency, such as Blackjack, Roulette, Craps, or Bacarrat, as well as secondary games such as Pai Gow, Let It Ride, 3-card Poker, Texas Hold-'em, etc.

  • Minimum of two (2) years' supervisory experience as a Table Games dealer strongly preferred.

Additional Knowledge, Skills, and Abilities: Must have solid decision-making, organization, and interpersonal skills. Excellent verbal communication skills are required. The ability to thrive in a fast-paced multi-tasking, hands-on environment. Ability to establish and maintain a positive and professional working relationships with all individuals. Ability to work occasional overtime and irregular hours. Must have the manual dexterity to manipulate cards, dice and spinning wheels. Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas.


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Table Games Dealer

General Summary of Job Duties

  • Blackjack dealers must be proficient in 21 rules, regulations and procedures.

  • Crap dealers must be proficient in crap rules, regulations and procedures.

  • All dealers must know how to protect the game they are dealing.

Essential Job Responsibilities and Duties

  • Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.

  • Deal according to standard dealing procedures.

  • Ability to make proper pay outs while on the various games.

  • Maintain proper game protection on all games.

  • Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.

  • Adhere to all appearance and uniform standards.

  • Maintain an open line of communication with Management.

  • Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.

  • Ability to accept performance feedback in a professional manner.

  • Regular attendance and arriving on-time to all scheduled shifts and meetings is considered an essential function of the job.

  • Other duties as assigned.

General Job Responsibilities and Duties

To perform the job successfully, an individual should demonstrate the following F.A.S.T. Track Principles:

  • FRIENDLINESS

  • Offer a warm greeting to everyone you encounter with a smile and eye contact.

  • Practice mutual respect by dealing honestly in all interactions.

  • Use genuine listening skills and offer sincere responses.

  • Promote positive interactions with both external and internal guests through sincere greeting and communications.

  • Be approachable, listen and lead by example.

  • ACCOUNTABILITY

  • Be proactive and positive.

  • If I don't know, I'll find out and if we don't have it, I'll try to get it.

  • Manage staff effectively with timely reviews and address performance issues.

  • Support and practice the F.A.S.T. Track Principles from the executive level to the front line staff level.

  • Acquire knowledge, training and education. Communicate it to all employees.

  • SERVICE EXCELLENCE

  • Anticipate our guests' needs before they ask.

  • Contribute ideas and solutions to improve customer service.

  • Escort our guests rather than point.

  • Take personal pride in the quality of your work.

  • Actively seek feedback from our guests concerning our service and atmosphere.

  • TEAM WORK

  • Share and explain information.

  • Involve managers and employees in business development decisions and cost savings initiatives.

  • Great teams consist of great performers.

  • Create a culture of two-way communication with employees and guests.

  • Be courteous, kind and patient with each other.

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Table Games Dealer PT

Summary:

Deal a variety of table games in a high volume, fast paced, and customer oriented Indian gaming facility

Major Responsibilities/Activities:

  • Greet guests in a friendly, professional and welcoming manner

  • Deals assigned games while adhering to casino policies and procedures and to the Internal Control System (ICS)

  • Ability to work weekends, holidays and overtime as needed by operations

  • Assists guests with monetary and chip transactions at the table

  • Verifies and completes fills and credits as deemed necessary by supervision

  • Verifies games' chip count at Open and Close of Table Games

  • Notifies direct supervisor of any irregularities on his/her assigned table to maintain security of their game and casino assets

  • Educates players on the proper rules and procedures of his/her assigned game

  • Maintains a clean and neat playing area for the guest

  • Remains current on federal currency reporting requirements (Title 31) as it relates to Table Game player activity

  • Computes payable odds to pay winning wagers and collects losing wagers

  • All other duties as assigned by management pertaining to the performance of casino operation

JOB REQUIREMENTS: Minimum Requirements:

  • Preference to qualified Santa Ana Tribal members

  • High school diploma/GED required

  • Good working knowledge of at least two major Table Games (Blackjack, Craps, or Roulette)

  • Good math skills

  • Six months to one year experience in a customer service environment

  • Professional appearance

  • Bi-lingual and multi-cultural experience preferred

  • Must be able to obtain and maintain a SASC Gaming License

Essential Mental Functions:

The essential mental functions described here are representative of those that must be met by an Employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Good guest service, verbal and written communication skills

  • Ability to clearly communicate conflict situations to supervisory personnel

  • Must be able to compute payouts rapidly and for extended periods of time

Essential Physical Functions:

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of the position, the Employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear.

  • Must be able to lift up to 25lbs

  • Must be able to walk and stand for extended periods of time

  • Physical ability to safely perform the essential job functions of the position.

Equipment Used:

  • Basic Computer and specialized mechanical gaming equipment skills

  • Traditional gaming equipment (Cards, Dice, Roulette Ball…etc)

Work Environment:

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually loud.

  • Employee will be exposed to a second-hand smoke-filled environment

  • A diverse population of people and personalities with both internal and external guests

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Pool Table Installer Apprentice / Helper

Job Description:

I need a pool table apprentice who is able to lift at least 100lbs and ready to work. You must be able to get to work on time and have a phone.

You must be focused on providing service excellence. The position requires loading and unloading trucks, assembling , installing furniture in customer homes, reading a sales manifest, proper handling of high end furniture, timely arrival with in scheduled time frames, etc.... I need someone who can start immediately and work full days Monday through Saturday . Knowledge of basic hand tools is required. I need someone who can show up on time, no drugs, no drama, and can work hard.

Location is I-10 and Warner in Tempe. Position is paid $10 per hour or commission on a per job basis whichever is greater.

Company Description:

Diamondback Billiards & Games, a privately held company founded in 2006, has experienced tremendous growth despite the economy, and we are seeking a person whose primary responsibilities will be manufacturing pool tables and shuffleboards in our manufacturing shop. the responsibilities would center largely around spraying the finish on the product. The company engages in selling high end pool tables, game tables and accessories with a focus on quality service, integrity and knowledge. Visit: .



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Table Games Dealer - CCE

  1. Position purpose / scope

This position is responsible for dealing the games professionally, accurately and according to policies and procedures including:

Handling guest transactions for “buy-ins” and markers.

Verifying fills and credits to the game.

Notifying Games Supervisors of any irregularities in the play and/or transactions during the shift.

Take losing bets and play winning bets according to established rules and procedures.



  1. Functions and responsibilities:

Management may assign or reassign duties and responsibilities to this job at any time.

Essential:

Deal assigned games accurately

Follow company and departmental procedures

Ensure positive guest experience

Maintain positive demeanor

Maintain game pace that is good for both the guest and company

Deliver customer service based on the following minimum standards:

Greet all arriving guests and ask for a player’s card

Address the guest by using their name and making eye contact

Arriving Dealers will greet the guests verbally, politely and with a smile

Departing Dealers need to thank the guests and say good luck

Treats everyone with respect and courtesy.

Willing and able to follow instructions from Supervisors.

Non-essential:

Promote business and company’s marketing initiatives.

Job Requirements:



  1. Knowledge and skill requirements:

Essential:

Must have, or able to obtain, a gaming permit.

Excellent knowledge of each table game type.

Excellent hand/eye coordination.

Excellent math skills.

Good command of English language.

Non-essential:

In-depth knowledge of property.



  1. Physical requirements:

Essential:

Able to sit or stand for long periods

Able to effectively communicate in English.

Able to deal using both hands.

Non-essential:

Ability to lift up to 40 pounds.


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Table Games Dealer (Mgm National Harbor)

Grade:

Essential Functions and Tasks

This job description in no way states or implies that these are the only duties to be performed by employees in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for effective operation of the department

  • Deals a single Game Type proficiently. Those Game Types are: Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and variations.
  • Protects, controls, and verifies the accuracy of fills, credits, openers/closers, and marker transactions.
  • Accurately exchanges cash or markers for chips.
  • Collects losing bets, pays winning bets, and collects commission based on game dealt.
  • Communicates verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the game.
  • Notifies supervisor immediately of all mistakes or claims and makes resolution only at the direction of the supervisor.
  • Verbalizes player instructions, card totals, results or any other information as required in the procedures of each game.
  • Maintains a helpful and courteous atmosphere on the game, while controlling the pace of the game.
  • Promotes and maintains the highest level of service to all guests while staying alert to their needs and responds effectively to guest inquiries.
  • Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor of all unusual events, circumstances, missing items, or alleged theft.

Supervisory Responsibilities

None

Education and/or Experience

REQUIRED:

  • High school diploma or equivalent.
  • Completed a Dealer Trainee program.
  • Minimum six (6) months of experience as a Dealer.

PREFERRED:

  • Bilingual abilities.
  • One (1) year of experience as a Dealer.

Certificates, Licenses, Registrations

  • Completed a proficiency examination with a passing score in the Game Type to qualify for the Dealer I Classification.
  • Obtain/Maintain Occupational License.
  • Gaming License.
  • Background and Drug Check.

SECTION 3: COMPETENCIES & WORKING CONDITIONS

Knowledge, Skills, and Abilities

Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests. Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking and writing. This includes targeting the amount, style, and content of the information to the needs of the receiver. Interpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others’ questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others. Listening: The ability to understand key pieces of spoken information, separating relevant from irrelevant information, and following verbal instructions and explanations. This includes listening attentively to spoken information to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy. Diligence: The ability to follow direction in a structured setting and focus and concentrate on work tasks. Basic and Arithmetic Computation: The ability to perform arithmetic computations such as addition, subtraction, multiplication, and division correctly. This includes the ability to handle chip and currency. Problem Solving: The ability to define, diagnose, and resolve problems. This includes seeking, logically examining, and interpreting information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its reoccurrence. Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality. Dependability: The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner. This includes being conscientious, committed, reliable, trustworthy, and accountable for completing work activities. Multi-Tasking: The ability to process multiple types of information and/or perform multiple tasks simultaneously. Integrity and
Company Policies Knowledge:
The ability and willingness to uphold ethical standards and comply with all federal, state, and local laws and company policies, procedures, and regulations. This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situations. Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks. Work Conditions: The ability to perform job activities in an environment where pipe, cigar, and cigarette smoking is permitted. Table Game Knowledge: The ability to learn and obtain a working knowledge of multiple Game Types.


Work Schedule/Hours

Ability to work a flexible schedule including extended hours, weekends, holidays, and shifts.


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