Automotive Generator And Starter Repairer Job Description Sample
Marketing / Lead Generator Specialist
Responsibilities and Duties
- Manage and develop on-line strategies that drive leads on a national and local level
- Help plan and execute web, SEO Search Engine Optimization, SEM Search Engine Marketing, Email, Social Media, Display Advertising Campaigns, User Experience UX, Online Marketing, Lifecycle Marketing, Lead Generation
- Brainstorm new and creative growth strategies
- Collaborate as needed with agencies and other vendor partners
- Identify trends and insights; Evaluate emerging technologies. Provide perspective for adoption where appropriate
- Build and strategize AdWords campaigns
- Copy/Content writing and editing using online channels; website, graphics, video, social media campaigns, and blogging.
- Manage Digital projects such as site launches, online tools, web applications
Qualifications and Skills
- Bachelor’s degree. Marketing or Digital Marketing concentration
- Minimum 2 years Internet Marketing experience preferred
- Experience in marketing for financial products in the B2B Space is preferred
- Successful track record in SEO and Conversion rate optimization
- Self- starter with strong team orientation
- Strong analytical, problem solving and time management skills
- Ability to work with minimal supervision and manage multiple projects and priorities
- Photo Editing and Graphic Design experience a plus
Tool Crib Clerk
We are AAM. We have the POWER to move the world.
At AAM, we're looking for associates who push boundaries and drive solutions for the future. Innovators. Thinkers. Dreamers. Doers. No matter the role or function, every associate is a piece of what makes AAM great.
We're growing and building #TeamAAM to be the best. Join us!
Tool Crib Clerk
Reports to: Maintenance Supervisor
Supervises: Not Applicable
1.Must be a detail oriented self starter that can work with minimal supervision.
2 Support manufacturing efficiency by receiving and issuing parts, tools, and equipment.
3.Must be familiar or can shortly learn Blis Maintenance Management (MAM800) software to perform inquiries and perform duties within Maintenance/Tool Crib responsibilities.
4.Receives, unpacks, verifies and tags with a computer generated inventory tag, delivered goods for stock purposes. Items that cannot be physically tagged should be marked with a permanent marker with the correct part number and location. Store goods in the correct location denoted on the inventory tag or as applicabl
5.Maintain an accurate inventory of parts by cycle counting daily, weekly or monthly as may be required.
6.Issue parts from the Tool Crib using provided work order, preventive maintenance, and equipment information.
7.Items for repair should be clearly marked and moved to a designated area for shipment to the vendor so as not to be confused with a good part. Tool Crib Attendant will communicate to Purchasing (Buyer) with proper documentation before shipping to approved supplier. Transport packaged ready-to-ship repair part(s) to the Receiving Dock for shipment.
8.Notify Purchasing Department of any deficiencies in stock and/or requisition needed stock via computerized requisition system POM100.
9.Must be computer literate and communicate via email.
10. Maintain a safe, clean, and organized Tool Crib.
11. Will perform inventory and cycle counts on non tool crib products during the shift.
12. Will perform other duties as needed.
High School Diploma or GED required.
Continuing education preferred.
Computer knowledge required
Must demonstrate computer typing skills and experience.
Must demonstrate cycle count and inventory management skills.
Must demonstrate mathematical competency.
Must complete all training and attain an acceptable accuracy rate during first 30 days following training.
Knowledge of Microsoft windows, and outlook.
About American Axle & Manufacturing
For over 20 years, customers around the world have entrusted AAM to design, engineer, validate and manufacture driveline, metal forming, powertrain, and casting technologies for automotive, commercial and industrial markets. Today, we are a premier global Tier 1 automotive supplier with broad capabilities across multiple product lines to deliver efficient, powerful and innovative solutions for our customers. We've earned the trust of our suppliers and our customers through our steadfast commitments to quality, operational excellence and technology leadership.
AAM delivers power. We deliver power literally through vehicle components, systems and innovation, but we also deliver power in ways unseen.
We power our associates, their families, and the communities in which we operate. Our global team of over 25,000 associates has a clear vision of where AAM is going and how we are going to get there. After all, they are the reason we are a leader in the automotive industry.
We are powering the future. We are AAM. Move with us, and join #TeamAAM.
AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law.
For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail firstname.lastname@example.org . AAM is an equal opportunity/affirmative action employer.
Start motors and monitor performance for signs of malfunctioning, such as smoke, excessive vibration, or misfiring.
- Observe equipment in operation to detect potential problems.
Document inspection and test results and work performed or to be performed.
- Document test results.
Mount motors to boats and operate boats at various speeds on waterways to conduct operational tests.
- Position equipment using hand tools, power tools, or heavy equipment.
Repair engine mechanical equipment, such as power tilts, bilge pumps, or power take-offs.
- Repair defective engines or engine components.
Perform routine engine maintenance on motorboats, such as changing oil and filters.
- Service vehicles to maintain functionality.
Replace parts, such as gears, magneto points, piston rings, or spark plugs, and reassemble engines.
- Replace worn, damaged, or defective mechanical parts.
Idle motors and observe thermometers to determine the effectiveness of cooling systems.
- Observe equipment in operation to detect potential problems.
Inspect and repair or adjust propellers or propeller shafts.
- Inspect mechanical components of vehicles to identify problems.
- Repair defective engines or engine components.
Adjust carburetor mixtures, electrical point settings, or timing while motors are running in water-filled test tanks.
- Adjust vehicle components according to specifications.
Set starter locks and align and repair steering or throttle controls, using gauges, screwdrivers, or wrenches.
- Align equipment or machinery.
- Repair non-engine automotive or vehicle components.
Disassemble and inspect motors to locate defective parts, using mechanic's hand tools and gauges.
- Inspect mechanical components of vehicles to identify problems.
- Disassemble equipment for maintenance or repair.
Adjust generators and replace faulty wiring, using hand tools and soldering irons.
- Adjust equipment to ensure optimal performance.
- Repair electrical circuits or wiring.
Repair or rework parts, using machine tools such as lathes, mills, drills, or grinders.
- Repair worn, damaged, or defective mechanical parts.
Must have previous experience working with boat motors.
Diesel and Auto mechanics are helpful
Must be available Tuesday through Saturday
Dependability is a must
Must be able to meet deadlines'
Can be discussed the interview
Sales Manager/Director - Dealer Channel (Remote/Virtual)
Experian Automotive is looking for an experienced Automotive Sales Leader for our Dealer Sales group. The leader will be responsible for managing a team of account executives to generate revenue growth through existing and new account development activities within the Dealer and Marketing Agency marketplace. Leveraging the total suite of Experian data and technology assets, the ideal candidate will lead a team of sales executives engaging with the top dealer groups nationwide to assist them with business intelligence, growing top line revenue, and managing risk. Specific products/capabilities include: The Dealer Positioning System, AutoCheck vehicle history reports, AutoCount market reporting, Digital Acquisition Suite, Credit Based marketing solutions and Demographic based targeting solutions.
- This role can be based anywhere in the United States (remote/virtual)
Major Job Functions:
Growing a defined business territory through strategic account planning and strong people leadership
Identify, aggressively pursue, and close new business opportunities using a variety of lead generation strategies
Develop strong customer relationships through regular communication that results in increased customer satisfaction and increased sales
Recruit, coach, mentor, and develop a team of seasoned sales account executives
Pipeline management, account plan development and annual budget and goal development for the team
Perform management functions in the area of monthly reporting and region tracking, as well as perform annual reviews of team members
Provides market planning analysis with qualitative information that will enable sustainable performance for the region
Work closely with product management and other members of Experian sales management to develop strategic solutions for this market segment that measurably add value to our client's business and position us favorably against
BS / BA Degree or equivalent experience
Minimum of 10 years' successful sales experience and sales management experience
Minimum of 4 years selling to the Dealer or Ad Agency Marketspace
Proven record of growing a business over time
Ability to work in fast-paced, deadline-oriented, growing public company with high expectations
Self- starter with ability to think strategically and respond tactically
Passion for driving results and developing people
Ability to establish consultative business relationships with clients
Excellent written and verbal communication skills with the ability to successfully interact with internal and external clients at all levels
Ability to develop, implement and manage key strategic initiatives
Outstanding people management, leadership and developmental skills
60% travel requirement
Test Technology Staff Engineer - Power Electronics & Inverters
BorgWarner is a global product leader in powertrain solutions. We focus on developing leading powertrain technologies that improve fuel economy, emissions and performance. Our facilities are located across the globe to provide local support for our diverse customer base.
We operate in two groups: The Engine Group develops air management strategies and products to optimize engines for fuel efficiency, reduced emissions and enhanced performance. BorgWarner's expertise includes engine timing systems, boosting systems, ignition systems, air and noise management, cooling and controls. The Drivetrain Group harnesses a legacy of more than 100 years as an industry innovator in transmission and all-wheel drive technology. The group leverages this understanding of powertrain clutching technology to develop interactive control systems and strategies for all types of torque management.
BorgWarner Power Drive Systems is currently looking for "dynamic, results driven" individual to join as a Staff Engineer, Test Technology specializing in Inverters test equipment development at our Indiana Technical Center (ITC) in Anderson, Indiana.
*Please note this position will report to the facility in Anderson, IN until the new Technical Center in Noblesville, IN is built and functional. Position is scheduled to relocate to the Noblesville, IN facility in 2018 or 2019.
In this role, and under direct supervision of the Engineering Supervisor for Test Technology, the Staff Engineer will be primarily responsible for the electrical design of dynamometers to test BorgWarner electric drive module (eDM) products. This role will develop new rotating electric test methods and project manage outsourced test equipment builds, while remaining as the technical liaison for various organizational units that support BorgWarner eDM applications. The Staff Engineer will link and tune inverters to eDM, which will control permanent magnet, induction, lundell alternator, and belt starter generator machines.
Responsible for electrical design of dynamometers using electric machine as the prime mover. Determines best techniques/procedure and applies for analysis, design, or experimental procedures.
Project manage new test equipment when purchased from vendor
Develop, support and upgrade inverter design and integration recommendations and assistance for BorgWarner eDM test stands
Coordinate the creation of material requisitions for part orders, the assembly and debugging of system and software, systems installation, and initial operator training to ensure effective implementation
Team with other engineering competencies, suppliers, and partners to ensure proper development, execution and verification of system products
Lead/Advise/Strategize new ways of testing eDM machines electrically and environmentally
Define and support overseeing the check out and debug of new hardware & software in a lab environment using bench instrumentation and tools
Apply Electrical Engineering skills in the field of rotating electric machine dynamometer testing: Id & Iq table, control algorithms, field weakening, gamma angle, carrier frequency
Integrate position sensors to inverter: resolvers, encoders, sin/cos
Integrate automotive power electronics, including high voltage inverters, battery simulators, DC/DC converters, and on-board chargers with test equipment
Responsible for full integration of Emerson variable frequency drive (VFD) to electric dynamometer: characterization, tuning, communications safety
Lead engineer for inverter tuning and pairing for technical discussions with cross-competency teams, management and customers using highly effective communication and facilitation skills/techniques
Perform competitor inverter benchmarking
Mentor less experienced engineers & technicians; role model for BorgWarner Beliefs
Participate in troubleshooting issues with different teams to drive towards root cause identification and resolution
Bachelor of Science in Engineering or Science Discipline required;
Bachelor of Science in Electrical Engineering / Technology preferred
Minimum 5 years electrical engineering experience required; preference for 8 or more years
Minimum 8 years of engineering experience required
Core fundamentals of electric machine theory and design: permanent magnet and induction
Strong knowledge base of engineering theories related to rotating electric engineering function and applies those theories to a variety of complex tasks and situations
Experienced and knowledgeable in inverter technologies, commercial and automotive, used with permanent magnet machines and induction machines.
Test experience & inverter experience are required
Experience with commercial inverters; Emerson VFD preferred
Experience with automotive inverters; Sevcon high voltage controllers preferred
Extensive experience in troubleshooting and problem solving relating to power electronics and dynamometers
Automotive electrical system experience preferred
Understanding of vehicle communications software and functions that interface with inverter and electric motor systems: CAN, CAN open, FlexRay, Sevcon EDS files
Excellent oral and written communication skills to effectively communicate with all levels of the Organization
Understanding of how engineering interrelates with other functions in the organization
With minimal supervision, demonstrate strong problem solving skills, multi-tasking abilities, attention to detail, leadership attributes and self-starter attitude
Must routinely work in a hands-on manner
Works well in a team environment
Must be highly aware of and adhere to high voltage safety standards and procedures
Willingness/ability to travel 10% both domestically and internationally
BS in Engineering or Science Discipline Required
This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner ITC/HQ Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and co-workers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.
Equal Employer Opportunity Statement
It is our policy to recruit, hire, train, and promote individuals who are qualified for any position by reason of education, training, experience, and personal characteristics, without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran, marital status, height, weight, or any other legally protected status.
Internal Use Only: Salary
Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
Technician III - Lead Power Nightshift
Sometimes Promoting, Sometimes Recruiting. Always Orange.
About Aggreko plc:
Around the world, people, businesses and countries are striving for a better future. A future that needs power and the right conditions to succeed. That's why at Aggreko, we work 'round the clock, making sure our customers get the electricity, heating and cooling they need, whenever they need it – all powered by our trademark passion, unrivalled international experience and local knowledge. From urban development to unique commercial projects and even humanitarian emergencies, we bring our expertise and equipment to any location, from the world's busiest cities to some of the most remote places on earth. Every project is different, so we listen first and design a system supported by our service anywhere, to any scale. Transforming the lives and livelihoods of individuals, organizations and communities across the globe.
We're the people who use our big boxes to make a massive difference. We believe in the positive impact of power and the ability to control temperature. We believe what we do opens up opportunity and creates potential for individuals, communities, industries and societies over the world. We believe when we work together we can do anything. We believe in the power of our team. We're the people who keep the lights on. And we recruit the best talent, too.
Our four values help us get even better at what we do. It's the Aggreko way of working – we call it Always Orange. Always Orange means:
Being dynamic: We're nimble and are always ready to react to an ever-changing world.
Being expert: We know our stuff, we're great under pressure and we thrive in our busy, fast-paced, deadline-driven environment. We use our experience to make a difference. We know how to challenge and we have the courage of our convictions.
Being together: We play for Team Aggreko and value the expertise of everyone around us. We're accountable and we hold others to account.
Being innovative: We never miss an opportunity to learn, to look out, or to be better.
About this Job:
The Central Operations team is looking for a Technician III – Lead Power Nightshift in the New Iberia, LA Central Repair shop.
Sound like you? Here's what you'll need to demonstrate:
Drive for Results: Drive for results is a deep-seated inner desire to compete against standards of excellence and achieve 'step changes' in business results. It covers the desire to strive for constant improvement and to continuously redefine what can be achieved both in the market place and with the resources that are available to the individual. Outstanding performers focus their energy on achieving objectives, which support the long-term success of the business. They do this in a way that demonstrates maturity and self-control
Task Completion: Reliable, Focused, Committed to Completing Tasks
Resilience: Persistent, positive, self-reliant
Accountability: Drives better outcomes by taking personal responsibility
Customer Focus: Understands the importance of customer needs, whether internal or external, focuses on responding to them and develops relationships
Working Together with Others: Relates to people, engages, builds relationships
We're Experts. You'll have the following experience:
High school diploma or GED or equivalent years of relevant experience and/or training
Minimum of 3-5 years of experience in related field
Experience repairing diesel and/or NG generators
Excellent customer service skills
Positive enthusiasm and high energy
Embraces and promotes Safety Culture
Positive, self- starter who enjoys working with others in a fast-paced environment to deliver consistent quality
Reliable and committed to delivering quality performance
Ability to lift heavy objects
Available to work overtime, travel and on- call
You're key responsibilities:
We're Dynamic & Innovative. In an ever-changing business you will be nimble in seizing opportunities to pioneer effective ways to meet and exceed your responsibilities.
A Lead Technician:
Embraces and promotes Safety Culture. Maintains a thorough knowledge and actively practices promoting safe working conditions in accordance with Aggreko's Best Operating Practices, and any additional regulations as specified by our customers. Leads by example.
Actively promotes a working environment that is both positive and productive for all team members.
Insures that all Generator equipment meets Central Repair standards before being Green Tagged for shipment to customers. Actively works to deliver zero customer quality complaints.
Due to years of experience, will have the skills and knowledge to identify and rectify potential problems with equipment and applications before they happen. They will also work with Technical Specialists to analyze equipment failures and develop corrective actions, including retrofits, to prevent reoccurrence.
Possesses the ability to perform maintenance, service and to repair the majority of Aggreko equipment utilized by the area where they are based (Power).
Should spend the majority of their time leading other technicians and helping operations related areas of the business run smoothly. They must demonstrate positive, professional leadership skills.
Develops the abilities of the technicians that they are responsible for including on the job coaching and teaching, scheduling training courses, insuring the completion of VLS courses, assisting the Central Repair Manager in documenting and conducting performance review discussions.
Is an active member of the shop leadership team and takes action to support the mission and KPI improvement of the shop team.
Must be able to troubleshoot Aggreko equipment failures, as well as the application itself both in-house and on customer locations.
Properly conducts installations and operation of equipment as directed both in-house and at customer locations, including the work of other technicians on the site.
Has the ability to lead other Technicians through the installation and operation of complex jobs such as multiple machine projects, as applicable.
Responsible for developing Repair Cost Estimates, ordering parts to complete the repair, scheduling repair work, assigning Techs to complete the work.
Completes required paperwork/documentation, including service orders, expense reports and/or service reports within prescribed time periods, in an accurate manner which may include data entry and general use of relevant computer systems and software as directed.
Reviews various equipment and preventive maintenance reports of technicians in area of responsibility to ensure information is accurate.
Utilizes mathematical formulas as needed to verify equipment performance (i.e. to determine nominal and effective tonnage and/or kW requirements).
Maintains through knowledge and capability to read and understand schematics.
Responds to after-hours calls as needed.
Obtains & maintains necessary certifications required to operate any equipment as dictated by federal, state and/or local ordinances.
Prepare various reports as directed to maintain accurate records on equipment and preventive maintenance
Drive for results to achieve standards of excellence and achieve 'step changes' in business results
The people you'll work with:
We're Together. In this role, you will have the opportunity to directly contribute to the success of your colleagues and interact with the wider Aggreko team.
Other information you should know:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent periods are spent sitting and standing in the same location. While performing the duties of this job, the employee may occasionally be required to move about or lift heavy objects (typically less than 50 lbs.)
The employee may frequently be exposed to outside weather conditions. The work environment usually has a moderate to loud noise level. You may be asked or required to work after regular business hours including nights, weekends, and holidays.
This information should not be construed as the position's exclusive standards. Performing other assigned duties is required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Employees are responsible for knowing and following all company policies and procedures and Federal, State, and Local governmental regulations including Environmental Health and Safety requirements while working and representing Aggreko.
Compensation and Benefits
Stock Purchase Plan
Company paid - industry leading benefit plan including retirement with lucrative company match; paid leave, 10 paid holidays and a full insurance offering including medical, dental, life, vision, prescription drug, AD&D, and disability plans.
At Aggreko, we're leading with confidence, bringing advanced rental energy solutions to the world, and providing you with pathways for success. If you are interested in joining our dynamic team, please submit your resume today.
Aggreko is an Equal Opportunity and Affirmative Action Employer, Minorities/Women/Veterans/Disabled.
Electrical Design Engineer
At Ingersoll Rand we are passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands—including Club Car®, Ingersoll Rand®, Thermo King®, Trane®, American Standard® Heating & Air Conditioning and ARO® - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit www.ingersollrand.com.
Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.
We have a great opportunity for an Electrical Engineer to join our team. This role works with cross functional teams to ensure the best possible, highest quality and most reliable Transport Auxiliary Power Unit (APU) HVAC system is provided for the customer's application. Working as part of a team, the Electrical APU Engineer will manage multiple projects from feasibility through launch, including Design, Project Schedule Development, Product Cost Estimates, Creation and Maintenance of Engineering Documentation (drawings and Bill of Materials) and developing associated Reliability and Test Plans. Provide Engineering input and support for documents such as product parts manuals, installation instructions and parts bulletins. The APU engineering team works closely with Product Management, other Engineering Platforms, Test Lab, Model Shop, Supply Chain, Suppliers, Customer Service, Service Dept., Field Personnel and the TK dealer network which provides a diverse set of experiences and opportunities to learn.
Core Job Responsibilities (others may be added):
Strong Electrical and Controls Engineering support required across the APU product lines
Work Product Management, Commercial and Engineering teams to develop proposals based on unit specifications and market requirements
Project Team Lead responsible for project management to execute critical projects that contribute to the team's key objectives. Set and achieve project goals related to Quality, Delivery and Cost.
Coordinate and participate in the construction of engineering prototypes and support designs through validation, manufacturing, and production.
Ensure Design for Manufacture principles are followed and carry out Design FMEA, DVP&R activities.
Conduct rigorous design reviews and peer reviews per established Ingersoll Rand processes.
Working knowledge and/or experience in electro-mechanical systems, refrigeration/HVAC systems, diesel engines, refrigeration/HVAC compressors, engine starter motors, alternators, generators, microprocessor controllers, contactors, relays, wiring and wire harnesses.
Lead support of core electrical-electronic-controls for APU products in the areas of Quality/Reliability, New Product Development and VAVE activities.
Manage projects from feasibility through launch including Design, Development, Prototyping, Test, and Launching new APU Products, options and accessories
Work with Product Management, Commercial and Engineering teams to develop proposals and solutions based on specifications and market requirements
Conduct or participate in design reviews, design failure mode and effects analysis (DFMEA) and design validation plan and report (DVP&R) activities
Provide support to meet assigned Quality and Reliability targets
Primary electrical support to the manufacturing facility for all responsibilities listed
Travel expectation approximately 5% to 10%
- Bachelor's Degree in Electrical Engineering or Engineering Technology and at least 3 years of electrical and/or systems engineering experience is required.
Excellent collaboration and team skills
Experience in the design of vehicle electrical systems, harness/interconnection systems, embedded software or controls is preferred.
Hands-on proficiency using electrical tools and instrumentation to perform testing and gather data.
Strong PC-based computer skills including software installation and configuration, familiarity with programming in C/C is preferred.
Strong leadership capabilities.
Ability to troubleshoot software and control systems and provide remote support.
Knowledge in automotive networking (e.g. CAN) standards.
Strong customer focus with a demonstrated ability to develop relationships and interface with service, dealers and customers on critical technical matters.
Highly-organized with a strong attention to detail.
Technical aptitude to quickly and efficiently gather, understand, condense and organize information to make informed engineering decisions.
Ability to communicate clearly using both written and verbal methods.
Possess a self-motivated desire to learn and have the ability to share and apply new knowledge effectively.
Strong analytical abilities and technical knowledge of HVAC system control is preferred.
Initiative and independence with a demonstrated ability to succeed in a cross functional team environment.
Knowledge of vehicle environmental and safety requirements.
We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.
If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you!
Power Systems Field Service Supervisor
JOB SUMMARY: This position manages the customer repair process, which is comprised of the oversight, management and coordination of power systems service work in the assigned territory, and is the primary customer contact through the life of the repair. This includes all customer correspondence and assisting in documentation related to the repair from inquiry to invoice/follow-up. This role is also responsible for the growth and development of its assigned technicians. The purpose of this role is to ensure the highest levels of customer service possible are provided through constant communication with the technicians, support functions, and the customer. This position will also have the responsibility for effectively scheduling assigned EPG Technicians in such a manner that promotes productivity and efficiency. The Power Systems Field Service Supervisor will be intimate with each repair and will work closely with the Technicians to create and maintain the work order including story writing, segment creation, warranty/policy issues, etc. This single point of contact will ensure constant customer communication, customer consent and will virtually eliminate work order discrepancies.
Supervises employees. Performs annual performance reviews, oversees the development and administration of employee development plans and recommends compensation increases. Administers discipline; has authority to hire employees.
Completes assigned technician's annual performance appraisals on or before their anniversary dates.
Functions as primary point of contact for customers seeking service work. Answers and directs incoming Service calls.
Qualifies the repair needs with the customer and collects the necessary information needed to accurately create a quote or estimate of repair.
Works closely with sales staff to provide an estimate or quote to the customer in adherence with Customer Care Standards.
Coordinates rental and loaner machines for customers with equipment repairs that last for extended periods of time.
Works with EPG technicians to gain customer consent for quoted or estimated work prior to the repair.
Ensures adherence to labor rates and times as quoted to customers.
Works closely with PSSRs and other department's sales representatives (General Line, CAT Rental, Rentco, etc.) to coordinate service and sales opportunities.
Makes sales calls (telephone / cold calls) to customers to generate service business in order to keep the schedule full and assigned technicians busy.
Engages in all Warranty, Policy, and Service update issues that may be required for the particular type of equipment being repaired.
Presents initial quote or estimate for work required to the customer and any ongoing changes to gain consent to move forward with the repair.
Adds, deletes or otherwise manages the different elements of a work order during the repair process, including: segments, charge codes, job notes, etc. in conjunction with the Power Systems Service Administrator
Uses the Service scheduling tool to schedule and maintain all aspects of the repair in the field and the shop specific to assigned team members and area.
Ensures 90% productivity and efficiency target for the assigned technicians.
Coordinates the usage, rental or purchase of special tooling needed to perform repair work.
Provides frequent communication of service status updates for each customer, as well as research, fact-finding, resolution and follow-up of customer questions and concerns so that nothing come as a surprise to the customers. Provides advice related to replace versus repair options.
Contacts the Engine sales team, after input from the Technicians, with any up-sell items and explains the issue and continues to assist as necessary.
Discounts, credits and re-issues customer invoices as needed to ensure customer satisfaction.
Makes internal policy decisions for the Department and will work with other departments to ensure the policy expenses from their areas are allocated to the appropriate internal accounts.
Meets the break-even goal for all goodwill and warranty decisions and the variance of those policy and warranty accounts at the end of the year.
Approves employees' work time and adjusts employee time on work orders as needed.
Works directly with EPG Technicians to ensure quality control measures have been effectively deployed.
Works with centralized functions concerning warranty, goodwill, policy, technical communications and any other relevant items associated with timely completion of the repair.
Finalizes all repair work by contacting the customer, reviewing the invoice in detail, and gaining consent to close.
Follows up with customers post repair to gauge customer satisfaction.
Adheres to all customer care standards.
Actively cares and advocates safety at Western States. Adheres to and promotes all applicable safety policies, procedures and standards.
Serves as a team member in support of Western States' strategic programs, projects, and initiatives.
Works within and promote corporate vision, mission, and values of the organization.
Performs other duties as assigned.
RequirementsKNOWLEDGE SKILLS AND ABILITIES:
Knowledge and use of Microsoft computer products or other comparable systems required.
Knowledge or ability to learn DBS, Infocast, and Sales Link.
Proven conflict resolution skills.
Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building.
Ability to set and manage priorities.
Must be a self starter and able to work without supervision.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Associates Degree from an accredited vocational school preferred.
Three years experience in the electric power generation or industrial engine industry. Caterpillar experience preferred.
Minimum of one year previous supervisory experience required.
Valid driver's license and acceptable driving record required.
Must be able to communicate (speak, read, comprehend, write in English).
Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting.
Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
Must be able to meet all safety requirements for applicable safety policies.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Model Based Design Engineer - Powertrain Systems (Standard - Senior)
Being part of Model Based development team in PTS-PEL (Power-Train Systems Electronics):
- PTS Electronics (PEL) Product Group designs and makes all the power and control electronics for the Powertrain Systems Business Group, for internal needs and directly for automakers
- PTS-PEL MBD Team is responsible to develop MALTAB models with software generation for wide range of electronic products that controls power-train systems for Electrical & Mild-Hybrid Vehicles that includes: Electrical Super Chargers, Inverters, Integrated Belt Starter Generator and Filterbox.
- PTS-PEL Software Team is delivering software to most premium Manufactures such as Porsche, Daimler, VW, Audi, PSA, Volvo, Jaguar, Land Rover, GEELY, CHANGAN, Jac.
PTS-PEL MBD Engineer shall work excitingly in the following activities and technologies:
- PTS-PEL MBD team develops Models/Software using state of the art development methodologies that can include Agile Scrum Embedded Software development with Continuous Integration & Automatic Validation.
- PTS-PEL MBD team members has the opportunity to work in small teams & enhance their skills in different parts of the Software that ranges from Model Based Development & Validation, Software generation, Software integration & HW integration testing.
- PTS-PEL MBD team members has the responsibility to travel & support other PTS teams in France & China
Design MATLAB Simulink models from scratch according to the specified high level requirements.
Design/Review detailed requirements.
Apply Valeo/general MBD standards & guidelines.
Perform data typing for all model signals & blocks with respect to fixed point techniques.
Generate C-code using Target link/Embedded coder toolbox.
Design MATLAB testing scenarios for model verification.
Perform Model in the loop verification.
Perform Software in the loop verification (back to back testing).
Develop tools to increase the efficiency of the MBD life cycle and the quality.
Follow defined project processes/guidelines/checklists and ensure process conformance.
Report work progress continuously through attendance of daily & weekly project internal meetings.
Contribute effectively in the continuous improvement of his/her project, team, and work environment by submitting improvement proposals whenever possible.
Raise flags pro-actively for any issue that can impact his/her project or team.
Communicate professionally and autonomously with the customer and the team members.
Perform all the activities using the agreed internal/external configuration management tool.
- B.Sc. in Communication, Mechatronics, Electronics or Computer Engineering.
- B.Sc. in Computer Science.
PTS-PEL Software Engineer personal qualification:
Excellent command of English language is a must.
Absorb and Learn new technologies.
Develop software in agile environment.
Ability to travel to France and China.
Customer main focus and customer satisfaction (Car Manufacturers).
PTS-PEL Software Engineer technical qualification:
Good knowledge in Control Law
Good knowledge about software engineering (requirement, design, development, verification and validation)
Good scripting skills
Basic electronics knowledge
Automatic Control, Motor Drives & Electric Motors experience is a plus
Automotive SPICE is a Plus
Agile practices is a Plus
From 1 to 5 years of relevant experience
Quality Lead Plant Support
Company IntroductionThis position is for MSM, a division of Magna Powertrain. Magna Powertrain, an operating unit of Magna International, is a premier supplier for the global automotive industry with full capabilities in powertrain design, development, testing and manufacturing. Offering complete system integration sets us apart from our competitors.
Job IntroductionProvide fast / immediate plant support to production team for any internal / external supplier and customer incidents for effective containment and corrective actions. Provide credible feedback from the shift for daily FAST RESPONSE feedback / data. Ensure that suppliers are meeting or exceeding quality deliverables, by performing audits on incoming, in process and outgoing products and processes. Able to work with blue prints and help make informed decisions for disposition, rework and tear down strategy on suspect material.\r
Major Responsibilities•Blue print reading, advanced SPC, capability studies, design of experiments, process FMEA's, TS 16949 system\r
Assist the Quality & Operating Systems Manager and the Assistant Quality Manager with day-to-day plant issues\r
Participate in quality planning / improvement activities\r
Perform receiving inspection audits, review and document supplier data for compliance to Customer Specifics as per Control Plan / Control Card\r
Authority to stop shipments to the customer in the event of a non-conforming product\r
Issue DMN, review responses and work with SQE to improve subcontractors performance\r
Visit supplier plant/facility from time to time as it becomes necessary\r
Perform Product and Process Audits as per control plan or an audit schedule\r
Review and disposition suspect material from each operation, enter status in trans4M for the shift.\r
Perform Layered Process Audits as per predetermined schedule\r
Actively review and develop control plans for products and processes with support from QE and Engineering team\r
Ensure effective traceability and containments of all purchased components and processes\r
Investigate the non-conformance of the product/ process and report it in a timely manner to avoid production down time \r
Generate Non-conformance report and publish to the suppliers for non-conforming product on the web based supplier portal\r
Ensure necessary containment action is in place and adequate supply of material is available to production, with no or minimal down-time\r
Actively and positively support the continued practice of Core Values behaviours\r
Initiate and embrace company change\r
Communicate with management for irreversible steps initiated by supplier to prevent re-occurrence\r
Knowledge and EducationCollege Diploma/Certificate in related discipline eg. CQT/CET or equivalent \r
Minimum 2 years related experience in the automotive industry in Quality Supplier Assurance.\r
Thorough knowledge of quality and manufacturing tools such as SPC, PFMEA, Control Plans, Quality Systems, Poke yoke, 8D Corrective Action, 5 Why's, Drill Deep and Wide problem solving tools. \r
Experience with APQP, PPAP, 8D Problem Solving, SPC, GD&T, Blue Print Reading and Reliability Engineering\r
Knowledge of machining, stamping, flow forming and assembly line processes\r
Experience with product and process control, gauging and mistake proofing\r
Experience with FMEA and the generation of RPN reduction plans as a means of continuous improvement\r
Well versed in statistical methods\r
Must be able to communicate fluently in both written and spoken English \r
Must be able to relate/communicate well with people of all levels \r
Must have good organizational skills, be a self starter and a team player\r
Must possess a sound knowledge and ability to use various PC based computer applications\r
Able to travel freely within North America, Europe and Asia\r
Additional InformationMSM is an equal opportunity employer. If you are an applicant with a disability, we kindly ask that you inform of us of any required accommodation so that we may be of assistance to you throughout the selection process. \r
Only successful applicants will be contacted directly for next steps, though we graciously thank all candidates for their interest in MSM and highly encourage you to regard Magna International as an employer of choice. \r
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