Baggage Handler Job Description Sample
Job Title: Baggage Handler
Supervision Required: Direct
Reports To: Duty Manager
Payroll Status: Hourly/Non-Exempt
Minimum standard established at hire
Summary of Duties:
Assist airlines and passengers at ticket counter to handle luggage. May be assigned to incoming baggage area.
Places luggage on or removes luggage from conveyor belt. May transport passenger luggage through additional means such as carts or hand trucks.
Assists passengers with their luggage at the ticket counter. Places luggage on conveyor belts to assist ticketing agent in preparation for screening of luggage.Handles oversized luggage.
Transport oversized luggage to appropriate conveyor belt or pick up area. Removes incoming, oversized luggage from conveyor belt. Assist passengers with oversized luggage handling.Reports any required maintenance or needed repairs to Manager.Follow all safety rules. Observes and reports any unsafe or hazardous conditions immediately to their manager or proper authority.May be requested to perform other duties as assigned based on Manager's needs or airline activity.
Other Duties and Responsibilities:
Uses proper body mechanics while performing duties.Remain alert and aware of the surroundings.Demonstrates ability to work with others and interact appropriately.Able to think clearly during crisis or high-stress periods.Possess empathetic abilities in dealing with passengers and their needs.Maintains communication with other agents and managers. Relates information regarding events or situations that may effect operations.
May be exposed to high levels of noise or variations in weather and temperature.Ability to stand, walk and sit for long periods of time.Must be flexible to work scheduled and/or non-scheduled hours as required.
High School Diploma or GED Pref.
Baggage Handler - Bell & Door (Mgm Grand)
As part of the application process, you are required to create a candidate account to log back in and view your application(s). Check your email regularly for information regarding our employment process.
It is the primary responsibility of the Baggage Handler to provide courteous and complete services to ensure guests' luggage is received, stored, and retrieved efficiently and without incident. All duties are to be performed in accordance with department and property policies, practices, and procedures.
Provide excellent service consistent with the property's core service standards and brand attributes.
Greet guests upon arrival in an enthusiastic and courteous manner.
Unload guests' luggage from vehicles.
Issue luggage tickets and store guests' luggage.
Anticipate guest needs, respond promptly and acknowledge all guests, no matter how busy or the time of day.
Be knowledgeable of Hotel information to answer guest inquiries. Knowledge of the Las Vegas metropolitan area.
Maintain courteous interaction with Front Services staff to include management.
Practice teamwork, create a positive work environment; greet fellow employees and orient new employees to the department.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Report all accidents and/or incidents immediately to supervisor and/or security.
Maintain complete knowledge of and comply with all departmental policies, procedures, and standards.
Support and follow company policies, legal requirements, and guidelines of the Collective Bargaining Agreement.
Perform all other job related duties as requested.
At least 6 months of guest service experience, preferred in a high volume, fast-paced environment.
Perform job functions with attention to detail, speed, and accuracy.
Follow directions thoroughly.
Understand guest service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Ability to work varied shifts, including weekends and holidays.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
- Previous experience working in a similar resort setting.
Baggage Handler Resort Tower
Job Title: Baggage Handler Resort Tower
Job Description and Responsibilities:
Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn. Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented. Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win more Forbes Travel Guide Five-Star Awards than any other independent hotel company in the world. Wynn resorts are known for their innovative design, luxury offerings, and exceptional guest service. Joining Wynn means working for a leader in the global resort industry, one that has set today's standards and will likely define them tomorrow.
The Bell and Door Baggage Handler is responsible for providing professional and courteous service to each and every guest.
Maintaining a sense of urgency is at all times
Exceeding the expectations of all guests through positive interactive skills
Knowledge of the Las Vegas area and attractions
Able to work a flexible schedule that changes according to business demands
Communicate professionally with guests, employees and management
High school degree or equivalent
Minimum of two years customer service experience
Prior Bell and/or Door experience is preferred, but not required
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times
Baggage Handler - Ramp Agent - SEA
McGee Air Services is looking for Baggage Handler -Ramp Agents to be key members and perform below-wing functions necessary to provide passenger service support and to turn aircraft on-time, with a focus on safety and service.
Promote and maintain a culture of safety at all times
Maintain a high level of a focus and curiosity in a fast-paced and changing environment
Execute tasks with safety and compliance at the forefront at all times and report potential hazards and threats
Act in accordance with the values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride at all times and portray a positive image in this customer-facing role
Willing to perform additional duties as assigned
Below the Wing Aircraft handling and servicing
Perform all facets of aircraft handling (e.g., marshalling, push-back, wing-walking)
Maintain work areas and ensure the proper care of equipment
Operate ramp equipment and other equipment such as tugs/tractors, beltloaders and forklifts
Work outdoors with exposure to the elements and high noise levels for eight hours or more per workday
Demonstrating safe work habits at all times
Working a constant and quick pace for up to two consecutive hours
Able to work varied shifts; weekends and holidays
Reliable attendance and punctuality
Exceptional interpersonal skills with an ability to get along with others
Performing work according to set procedures
Anticipating needs of others in a fast paced environment
Understanding and interpret flight schedules and airline flight destination information
Obtaining and maintaining airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting required by specific work assignment
Valid driver's license with a good driving record as required by location
Knowledge of operation of industrial equipment and previous experience preferred as required by location
Performing basic mathematical functions (e.g., counting bags, verifying cargo weights)
Ability to give/receive oral instructions in English
Lifting up to 75 pounds on a frequent basis
High school diploma or equivalent preferred
Must be at least 18 years of age
Must be authorized to work in the U.S.
Health benefits Medical, Dental, and Optical
Paid time off
CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.
McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.
Equal Opportunity Employer/Veterans/Disabled
McGee Air Services- An Alaska Airlines Company
Baggage Handler - Driving
Basic Function – Transferring luggage on and off of shuttle buses
Transfer luggage on and off of shuttle buses as travelers arrive and depart
Ensure travelers follow the correct path into the terminal or onto the shuttle buses
Comply with all safety, security, quality standards and procedures by SP+ Transportation and by regulatory authorities
Assist customers within the facility or as directed by the facility manager/supervisor
Resolve customer complaints independently or with the aid of a supervisor
Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts
Ensure highest level of customer service when providing baggage handling services to travelers
Perform any additional duties assigned by supervisor or facility manager
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Service: Maintains positive attitude. Responds to requests for service and assistance.
Education/Experience: High School Diploma or a combination of experience and education.
License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Professionalism: Reacts well under pressure.
Language/Communication Ability: Ability to read, write and interpret the English language. Ability to respond to common inquiries or complaints from customers. Speaks clearly; Listens and gets clarification; Responds well to questions. Writes clearly and informatively; Able to read and interpret written information.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud.
The exposure level in the work environment to vehicle emissions is moderate to high.
The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Additional InformationPosition pays $11.50/hr. - $12.50/hr.
Ramp Service Agent, Baggage Handler
PSG, a leading staffing company, in partnership with a premier aviation services provider, is hiring Ramp Service Agents. This position provides under-wing ground support services which include loading and unloading baggage and cargo, marshalling, and water and lavatory servicing. You will work in Sterling VA.
This is a full time position paying $11 per hour, plus you will enjoy a benefits package that includes health insurance, a 401K and some travel incentives.
You are expected to perform the following duties:
- Marshall aircrafts during arrival and departure.
- Unload wheelchairs and child strollers and deliver to designated locations.
- Deliver passenger luggage to claim area and unload onto conveyor system.
- Deliver air cargo to appropriate recipient.
- Drive or operate ground support equipment including tow tractors, tow bars, belt loaders, container loaders, baggage tugs, water/lavatory service trucks, aircraft ground power units, aircraft air start units, air stairs, aircraft de-icing units, baggage carts, cargo dollies and passenger vans.
- Collect and load mail, live animals, wheelchairs and child strollers onto aircrafts
- Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.
To be considered for the Ramp Service Agent position, you must:
- Have a valid driver's license.
- Be able to work in all weather conditions
- Be able to lift heavy objects that could reach 70 pounds
- Previous ramp experience is a plus.
If you are looking for an entry level position at a wonderful company, then please send your resume now for immediate consideration.
Baggage Coordinator Control (1503-629)
Must be customer services oriented. Coordinates contractual needs of customer required baggage handling in the bag room; third party baggage handling, including the off-load and on-load of aircraft.
Assigned duties include; monitoring the bag room functions in accordance with customer requirement, ensuring that baggage and/or containers are loaded in the proper aircraft positions/bins, Load Control Agents are provided applicable information, and Weight and Balance agents and offices are provided applicable information. Ensures that flight arrival/departure times, on-line baggage transfer information, and passenger stand-by information is communicated to applicable departments or ground handler. Reports abnormalities to customer. May also be required to conduct training, including the use of bag tag scanners, interpretation of load sheets, and 3-letter city codes.
Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
Ability to read and interpret documents such as aircraft off-load/on-load sheets.
Ability to complete routine reports and correspondence.
Ability to speak effectively to handlers and customers.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to stand and walk for an eight hour shift.
Ability to handle with tact and courtesy the stress of a fast-paced eight hour shift.
Ability to learn PC skills and apply knowledge.
Ability to speak audibly and clearly while using telephone to speak to peers, internal and external customers and contacts.
Ability to lift 70 lbs (34.02 kg).
Twist, turn, reach, and grip while working with PC, hand held scanners, telephone and files.
Work in a high noise level environment.
Must be willing to wear uniform and insignia as prescribed by the Company or customer.
Personal appearance and grooming that will present a favorable corporate image.
Reports to work on a regular and timely basis.
High school diploma or GED preferred. At least one year of related experience and/or training.
Valid state driver's license required if operating equipment. Customer service experience. Ability to work rotating shifts and weekends, including Friday, Saturday and Sunday, holidays, and days off. Must have basic personal computer knowledge.
CHINESE/VIETNAMESE SPEAKERS PREFERRED
WILL ACCEPT NON-BI-LINGUAL WITH RIGHT SKILL SET
Salt Lake City, - Baggage Agent / Baggage Lifter
Customer Service - Baggage Agent
The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on-time performance, ease of use, cleanliness of terminal and buses, and pleasant customer experience.
Obtains ball-point pen, ID tag and signs for baggage checks in event baggage will need to be checked coach side
Assures sufficient supply of tally cards are on hand
Ensures tally card is completed and delivered to appropriate driver(s)
Ascertains the schedules not running on time, length of delay and assigned gate
Determines volume of items to be loaded on particular schedule (preload).
Reports overloads of passengers to manager on duty
Loads bus in prescribed, orderly manner to maximize use of space and prevent damage
Secures baggage bin door latches
Gives completed tally card to driver and obtains signature
Meets bus at assigned gate
Removes baggage checked to local destination first to provide prompt delivery
Quickly moves unclaimed baggage to claim area and through baggage to sorting area to assure prompt sorting and loading on waiting departures
When unloading 'through' bus, leaves baggage on bus that is destined to points
Matches numbers on customer's claim check with numbers on strap portion
Tears strap portion just below eyelet, leaving eyelet and string intact on baggage. .
Observes bags for damage and/or other problems. Alerts manager on duty regarding damage incurred and/or other problems
Immediately sorts by destination all baggage and express moving into sort area to avoid delay in transit
Removes excess empty carts to cart staging area
Records dates/times received on baggage claim
Racks unclaimed baggage according to company procedures
Completes all required bus fueling and servicing records
'Sticks' fuel tank to determine quantity on hand and reports to facility manager, as directed
Schedules designated buses for fuel and restroom dump:
Fill paper dispensers
Dump restroom and fill
Wash rearview mirrors
Directs customers to appropriate areas of the terminal to obtain desired services and answer phones.
Directs passengers to correct loading gates or areas for departures and connections.
Checks station area, baggage and express areas frequently for stray and/or lost and found items and processes promptly.
Performs other duties as assigned.
To be successful in this position, the individual should have the following skills:
Cash handling experience
Ability to handle packages/bags weighing up to 100 lbs
Good problem solving and decision-making ability
Excellent oral and written communications skills
Basic math skills
Bilingual candidates preferred based on local business needs
Baggage Handling System Floor Support
Division: Postal, Parcel, and Airport Logistics
Business Unit: Logistics and Airport Solutions
Requisition Number: 222157
Primary Location: United States-North Carolina-Charlotte
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: High School Diploma / (GED)
Travel Required: No
Siemens Postal, Parcel & Airport Logistics LLC is a provider of logistics industry products and solutions. The business comprises a comprehensive portfolio in mail & parcel logistics and automation, airport logistics with baggage handling and air cargo, as well as service offerings supporting our customers with maintenance, operation and optimization. Our customers are airports & airlines, courier express parcel providers, the US Postal Service and commercial postal service providers.
Siemens Postal Parcel and Airport Logistic LLC (PPAL) is currently seeking to fill full time Baggage Handling Floor Support positions at our Charlotte Airport operation. The Baggage Handling Floor Support position will provide general and specialized support under the supervision of Manager to maintain the operation of Baggage Handling system.
Safely clear bag jams if and when they occur
Assist Technicians when required
Manually move baggage as needed
Manually encode bag tags when necessary
Perform general clean-up of work areas and conveyor equipment
Monitor and assist the flow of baggage through critical areas of the system
Must pass all background checks and security screenings per airport requirements
Must be available to work scheduled shift (s), which may require work at night, weekends and holidays as required.
Attention to detail is very important, teamwork and the ability to perform under pressure and provide excellent client service.
Requires High School diploma or equivalent. Must have a minimum of one (1) year of electro/mechanical experience
Must be able to lift up to 50 lbs.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Entry Level - Baggage Specialist
JBT Airport Services, a division of JBT Corporation, is a dedicated provider of maintenance and operations services to airlines and airports throughout North America. We provide 24/7/365 support for gate systems, ground support equipment, baggage systems, and facility maintenance. No other airport service provider offers a wider array of technical know-how than JBT Airport Services. Our long history and pioneering legacy directly results from the collaborative efforts of a culturally diverse group of people working across the globe. Whether you're an experienced professional or a well-qualified graduate, we offer exceptional opportunities to build your career.
This position is located at the George Bush International Airport.
THIS IS AN ENTRY LEVEL POSITION.
SCOPE OF RESPONSIBILITY:
Maually scanbar code tags on baggage that were missed by the automated system
Support the operation in the diagnose of systems failures and bag jams
Lift up to 70 lbs. on a regular basis.
Comply with company safety program and trainings.
Perform other duties as assigned or needed.
While performing the duties of a Bag Jam Clearer, the employee is regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 70 pounds. Ability to work in outside weather conditions on an airport ramp around aircrafts and the confined areas of baggage conveyor systems. Specific vision abilities required by this job include good close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand / eye coordination is required.
The work environment is similar to airport operation with vehicular traffic. The employee is regularly exposed to moving mechanical parts, outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, cold, and vibration. The noise level in the work environment is usually loud. Employees will work on an airport ramp around aircrafts and around heavy equipment.
High School diploma or GED equivalent
Valid Driver License
Mechanical Aptitude / prior maintenance experience a plus
Basic computer skills
Ability to be badged to work in secure areas of an airport
Ability to work Day or Night Shift - 3 1/2 Days on and 3 1/2 Days off, weekends and holidays
AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org
You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!