Baggage Porter Head Job Description Sample
Head Porter / Lead Steward - Grand Teton Lodge Company, Wyoming
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo.
You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service.
Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Do you understand the importance of having all the restaurant dishes cleaned in a timely manner? Are you a successful leader who additionally enjoys getting "in the pit" and helping out the team?
Are you interested in working and living in Grand Teton National Park? Are you looking for an Experience of a Lifetime? If you answered, "Yes" to these questions, this position is great for you!
The Head Porter / Lead Steward is responsible for the overall cleanliness of Dish Room , Pot Sinks, Machines, Main and Outlet Kitchens, Garbage Disposal Areas, Banquet Kitchen, Kitchen Equipment, China, Flat Wear and Glassware, and Employee Kitchen Bathrooms, in addition to training, scheduling, and monitoring of employees.
The "must haves" for this position include:
- Dishwasher experience
We prefer that you additionally have the following skills / experience, but it is not required:
Previous supervisory experience
Multi Outlet resort experience
Come capture the "Spirit of the Tetons" in one of the most photographed mountain ranges in North America. Our team returns year after year to ensure that our guests get the most out of our abundant wildlife, breathtaking views, hiking trails, fishing and much more.
We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as free staff housing. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 148054
Baggage Handler - Bell & Door (Mgm Grand)
As part of the application process, you are required to create a candidate account to log back in and view your application(s). Check your email regularly for information regarding our employment process.
It is the primary responsibility of the Baggage Handler to provide courteous and complete services to ensure guests' luggage is received, stored, and retrieved efficiently and without incident. All duties are to be performed in accordance with department and property policies, practices, and procedures.
Provide excellent service consistent with the property's core service standards and brand attributes.
Greet guests upon arrival in an enthusiastic and courteous manner.
Unload guests' luggage from vehicles.
Issue luggage tickets and store guests' luggage.
Anticipate guest needs, respond promptly and acknowledge all guests, no matter how busy or the time of day.
Be knowledgeable of Hotel information to answer guest inquiries. Knowledge of the Las Vegas metropolitan area.
Maintain courteous interaction with Front Services staff to include management.
Practice teamwork, create a positive work environment; greet fellow employees and orient new employees to the department.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Report all accidents and/or incidents immediately to supervisor and/or security.
Maintain complete knowledge of and comply with all departmental policies, procedures, and standards.
Support and follow company policies, legal requirements, and guidelines of the Collective Bargaining Agreement.
Perform all other job related duties as requested.
At least 6 months of guest service experience, preferred in a high volume, fast-paced environment.
Perform job functions with attention to detail, speed, and accuracy.
Follow directions thoroughly.
Understand guest service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Ability to work varied shifts, including weekends and holidays.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
- Previous experience working in a similar resort setting.
Baggage Handler Resort Tower
Job Title: Baggage Handler Resort Tower
Job Description and Responsibilities:
Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn. Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented. Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win more Forbes Travel Guide Five-Star Awards than any other independent hotel company in the world. Wynn resorts are known for their innovative design, luxury offerings, and exceptional guest service. Joining Wynn means working for a leader in the global resort industry, one that has set today's standards and will likely define them tomorrow.
The Bell and Door Baggage Handler is responsible for providing professional and courteous service to each and every guest.
Maintaining a sense of urgency is at all times
Exceeding the expectations of all guests through positive interactive skills
Knowledge of the Las Vegas area and attractions
Able to work a flexible schedule that changes according to business demands
Communicate professionally with guests, employees and management
High school degree or equivalent
Minimum of two years customer service experience
Prior Bell and/or Door experience is preferred, but not required
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times
Salt Lake City, - Baggage Agent / Baggage Lifter
Customer Service - Baggage Agent
The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on-time performance, ease of use, cleanliness of terminal and buses, and pleasant customer experience.
Obtains ball-point pen, ID tag and signs for baggage checks in event baggage will need to be checked coach side
Assures sufficient supply of tally cards are on hand
Ensures tally card is completed and delivered to appropriate driver(s)
Ascertains the schedules not running on time, length of delay and assigned gate
Determines volume of items to be loaded on particular schedule (preload).
Reports overloads of passengers to manager on duty
Loads bus in prescribed, orderly manner to maximize use of space and prevent damage
Secures baggage bin door latches
Gives completed tally card to driver and obtains signature
Meets bus at assigned gate
Removes baggage checked to local destination first to provide prompt delivery
Quickly moves unclaimed baggage to claim area and through baggage to sorting area to assure prompt sorting and loading on waiting departures
When unloading 'through' bus, leaves baggage on bus that is destined to points
Matches numbers on customer's claim check with numbers on strap portion
Tears strap portion just below eyelet, leaving eyelet and string intact on baggage. .
Observes bags for damage and/or other problems. Alerts manager on duty regarding damage incurred and/or other problems
Immediately sorts by destination all baggage and express moving into sort area to avoid delay in transit
Removes excess empty carts to cart staging area
Records dates/times received on baggage claim
Racks unclaimed baggage according to company procedures
Completes all required bus fueling and servicing records
'Sticks' fuel tank to determine quantity on hand and reports to facility manager, as directed
Schedules designated buses for fuel and restroom dump:
Fill paper dispensers
Dump restroom and fill
Wash rearview mirrors
Directs customers to appropriate areas of the terminal to obtain desired services and answer phones.
Directs passengers to correct loading gates or areas for departures and connections.
Checks station area, baggage and express areas frequently for stray and/or lost and found items and processes promptly.
Performs other duties as assigned.
To be successful in this position, the individual should have the following skills:
Cash handling experience
Ability to handle packages/bags weighing up to 100 lbs
Good problem solving and decision-making ability
Excellent oral and written communications skills
Basic math skills
Bilingual candidates preferred based on local business needs
AS - Supervisor (Hourly) Baggage
Employee is responsible for the direct oversight of an assigned work team/area on a designated account and/or on a designated shift.
Employee is further responsible for ensuring that productivity levels and customer service requirements are being met.
Achieve operational performance and service goals.
Provide assistance to front-line employees in performing functional tasks.
Interpret policies, procedures and contract bargaining agreement.
Ensure shift schedules are complete in advance.
Ensure all call offs are covered.
Manage daily schedules, including employee breaks and meal periods
Accommodate increased/decreased client staffing requests.
Maintain daily shift report for managers.
Perform basic administrative and payroll functions (as required).
Maintain communication with Shift Managers to monitor and maintain optimum staffing levels.
Effectively coach, counsel and discipline employees.
Conduct Safety and Quality audits.
Responsible for the movement of personnel between work areas.
Work with Safety Quality Manager to ensure the safety, security and quality of the operation.
Set positive, professional examples for the workforce.
Ensure front-line employee compliance with all safety, security and compliance and quality standards and procedures established by the Company, Client and Regulatory Agencies.
Establish and maintain effective communication and working relationships with passengers, co-workers, dispatchers, supervisors, managers, clients, etc.
comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and Regulatory Authorities.
Perform other duties as assigned.
- Job may be modified at any time.
High School Diploma or GED
Some college course work or equivalent experience preferred
2 years customer service experience
Must be 18 years of age or older
Must submit to and pass a drug screen.
Must meet all the requirements to receive required airport security badge and customs seal, including a successful completion of a background check and 10 year work history.
Houston, TX 77032 US (Primary)
Houston, TX 77072 US
AIR SERV is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
Baggage Handling Systems Mechanic A
Division: Postal, Parcel, and Airport Logistics
Business Unit: Logistics and Airport Solutions
Requisition Number: 221714
Primary Location: United States-Indiana-Indianapolis
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Technical Diploma
Travel Required: No
Siemens Postal, Parcel & Airport Logistics LLC is a provider of logistics industry products and solutions. The business comprises a comprehensive portfolio in mail & parcel logistics and automation, airport logistics with baggage handling and air cargo, as well as service offerings supporting our customers with maintenance, operation and optimization. Our customers are airports & airlines, courier express parcel providers, the US Postal Service and commercial postal service providers.
Siemens Postal, Parcel and Airport Logistics is hiring Baggage Handling System (BHS) Mechanics in support of the team located at the Indianapolis International Airport location. This position requires experience and knowledge in the responsibilities as outlined.
Perform preventative and predictive maintenance on airport conveyance systems and their associated components and provide accurate and timely written reports of maintenance, operational and safety activities.
Troubleshoot and repair mechanical and electrical components as needed
Perform assigned maintenance activities on all system components including motors, clutches, brakes, gear reducers, chain drives, bearings, pulleys, diverters, photo cells, VFD's, e-stop circuits, three phase 480, PLC controls, computer software, network connection, servers etc.
Perform and direct corrective maintenance in an expedited and safe manner.
Communicate with all levels of TSA, airport and airline operations and management. Coordinate with Control Room Operator and stakeholders to execute contingency plans as needed
Diagnose, repair, rebuild devices following OEM quality standards
Work with minimal support and lead other team members
Clear bag jams as needed
Maintain cleanliness of entire system including floors, equipment, operational and work areas.
Mentor and train fellow employees as needed and provide operational" train the trainer "instruction to key stakeholders
Work in safe manner using all required PPE while adhering to all safety regulations and safe work practices.
Proactively inspects systems equipment to minimize unplanned downtime and/or identify opportunities for improvement.
Communicates on a regular basis with all maintenance technicians, both individually and as a group, to ensure all requirement and standards are being met and to encourage good two-way communication
Maintain computer maintenance management system for tracking of work orders and maintenance history of equipment.
Order and maintain a stock of spare parts necessary for proper and timely servicing of the BHS.
Update daily, weekly, and monthly maintenance activity schedules for site employees.
Maintain and update operation and training manuals as required.
Initiate and perform projects to improve efficiency and reduce operational costs.
Assume responsibilities of Site Manager when Manager is on vacation or away from site.
Easily recognize system deficiencies and implement effective solutions.
Physical requirements may include, but are not limited to, lifting (50 to 100 pounds), bending, reaching, climbing, walking, crawling, standing, sitting, climbing stairs, speaking, sight, and/or hearing to complete the job duties.
General cleanup of work areas.
Associates Degree or equivalent experience
OSHA 30 Certification preferred.
Mechanical diagnostic and maintenance skills including but not limited to belts, bearings, pulleys, drives, and gearmotors.
Electro-Electronics/Industrial electrical maintenance and troubleshooting skills including 480V three phase motor and control circuits, electrical schematic print reading, variable frequency drives, motor starters, and input/output systems.
Working knowledge of PLC systems and operations.
Must be able to read and understand Electrical/Controls schematics.
Must possess the ability to interpret data and recommend maintenance schedule/activity adjustments to the Manager.
Familiarity with high level control SCADA systems, and network architecture including servers, ethernet, fiber optic, network switches (ethernet, fiber), workstations, and barcode scanning systems.
Maintenance management software skills including generating and completing preventive and corrective maintenance activities, scheduling maintenance, and tracking inventory.
Basic management and supervisory skills including organization, mentoring and training including hands-on and classroom, communications, scheduling, and computers.
Excellent Customer Relationship skills.
Must have driving license with clean Driving Record.
Ability to pass all background checks and security screenings per airport requirements.
Five + years of experience
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Covenant Security Services is seeking a part time Baggage Screener in Houston, TX area. At this time due to operational needs, hiring Female applicants only.
Responsible for providing safety and security at Conoco Phillips Aviation location.
Log in; notify the proper Conoco Phillips personnel of trucks, contractors, and vendors by checking credentials, inspecting trucks, and directing individuals to their proper destination.
Monitor CCTV and report any unusual activity.
Monitor alarm systems; report any alarms to proper personnel; prepare a written report.
Keep all unauthorized personnel out of the facility.
Maintain key log daily.
Answer all incoming phone calls.
Cooperate with local law enforcement agencies on matters of security and emergencies as needed.
Maintain daily reports and complete incident reports when required.
Ability to operate a company vehicle as needed.
Other security related tasks as requested by the client contact.
High School Diploma or G.E.D. (required)
Six months security experience (preferred)
Texas Security Guard License
Ability to be First Aid and CPR certified
Must be at least 18 years of age
Must be able to provide a local address and phone number
Must have a valid Texas State driver’s license
Must be willing to submit to and pass a random drug screen
Must be neat, well groomed and present a professional appearance
Strong communication skills
The ability to identify, address and resolve problems
Ability to speak, read, write and understand English
Ability to communicate effectively with all levels within the organization
Must be able to demonstrate competency in all aspects of the security operation
Constantly sitting, occasional walking, walking on uneven ground, and periodic running to respond to emergency situations. Occasional standing, bending at the neck and waist, squatting, kneeling, twisting at the neck and waist, reaching above and below shoulder. Ear protection and a dust mask will be used occasionally. Occasional lifting and carrying up to 50-75 pounds. Will have exposure to excessive noise, must have close, distance, color and peripheral vision with the ability to adjust focus.
Occasional wet or humid conditions, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, vibration.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Sales Engineer - Aviation Baggage Tracking
This position is responsible for the field sales of Cognex's Automatic Tag Reader Solutions within the Aviation/Airline/Airport markets:
See it here: https://www.cognex.com/industries/logistics/logistics-applications/baggage-tracking-and-security
This is a team oriented sales role for a defined set of end users and OEM's. While the primary focus is on the Aviation/Airline/Airport market opportunities, the account manager is responsible for ensuring that the entire sensor portfolio of product solutions is sold vertically in strategic accounts. The employee will work closely with the Aviation/Airline/Airport markets Sales Manager to develop account strategies and tactics. The employee will be responsible for exceeding a defined quota at these assigned or newly found accounts and expanding our base of business at these accounts. In addition, this position will collaborate with other individuals from sales, pre-sales solutions, execution and product marketing, on strategic opportunities where collaboration is needed to win. Embodies and core values of Cognex including Work Hard, Play Hard and Move Fast.
Properly forecast and close projects with End Users and OEMs.
Effectively demonstrate products to customers and utilize the burn grass/delta sell sales process.
Follows up on sales leads and schedules customer visits.
Work with the Aviation/Airline/Airport markets and Support teams to insure that all Cognex products are sold into strategic accounts.
Bring ID Mobile leads to the ID Mobile Sales Engineer that uncovered in the activity with customers.
Utilize the "6 Bullets" sales process for winning large strategic opportunities.
Conduct product and solution demonstrations at customer sites.
Collaborate with counterparts from other territories on opportunities that are either integrated or installed in a different territory or where the decision makers do not reside in the Account Manager's territory.
Follow up on customer inquiries, understand system requirements, and differentiate the Cognex solution.
Assists at trade shows and other marketing events.
Coordinate evaluations utilizing the Pre-Sales solutions team.
Maintain and continuously update project information in SalesBook.
Ability to travel up to 50% required
Knowledge, Skills, and Abilities:
Proven record of accomplishment of sales performance in the automation industry.
Proven record of accomplishment of operating in a solutions sales environment.
Uses defined sales process to deliver desired results on a consistent basis
PC literate with a working knowledge of MS Windows applications
Experience selling into the Aviation/Airline/Airport baggage handling markets is a plus
Ability to work independently is required
Minimum education and work experience required:
Technical Degree or equivalent work experience
Proven sales experience and a good track record for exceeding sales targets is required
Experience in selling technical solutions to engineers is also required
We are an Equal Opportunity Employer. Protected Veterans and Individuals with Disabilities are encouraged to apply
Job Title: Baggage Handler
Supervision Required: Direct
Reports To: Duty Manager
Payroll Status: Hourly/Non-Exempt
Minimum standard established at hire
Summary of Duties:
Assist airlines and passengers at ticket counter to handle luggage. May be assigned to incoming baggage area.
Places luggage on or removes luggage from conveyor belt. May transport passenger luggage through additional means such as carts or hand trucks.
Assists passengers with their luggage at the ticket counter. Places luggage on conveyor belts to assist ticketing agent in preparation for screening of luggage.Handles oversized luggage.
Transport oversized luggage to appropriate conveyor belt or pick up area. Removes incoming, oversized luggage from conveyor belt. Assist passengers with oversized luggage handling.Reports any required maintenance or needed repairs to Manager.Follow all safety rules. Observes and reports any unsafe or hazardous conditions immediately to their manager or proper authority.May be requested to perform other duties as assigned based on Manager's needs or airline activity.
Other Duties and Responsibilities:
Uses proper body mechanics while performing duties.Remain alert and aware of the surroundings.Demonstrates ability to work with others and interact appropriately.Able to think clearly during crisis or high-stress periods.Possess empathetic abilities in dealing with passengers and their needs.Maintains communication with other agents and managers. Relates information regarding events or situations that may effect operations.
May be exposed to high levels of noise or variations in weather and temperature.Ability to stand, walk and sit for long periods of time.Must be flexible to work scheduled and/or non-scheduled hours as required.
High School Diploma or GED Pref.
Baggage Handler - Driving
Basic Function – Transferring luggage on and off of shuttle buses
Transfer luggage on and off of shuttle buses as travelers arrive and depart
Ensure travelers follow the correct path into the terminal or onto the shuttle buses
Comply with all safety, security, quality standards and procedures by SP+ Transportation and by regulatory authorities
Assist customers within the facility or as directed by the facility manager/supervisor
Resolve customer complaints independently or with the aid of a supervisor
Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts
Ensure highest level of customer service when providing baggage handling services to travelers
Perform any additional duties assigned by supervisor or facility manager
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Service: Maintains positive attitude. Responds to requests for service and assistance.
Education/Experience: High School Diploma or a combination of experience and education.
License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Professionalism: Reacts well under pressure.
Language/Communication Ability: Ability to read, write and interpret the English language. Ability to respond to common inquiries or complaints from customers. Speaks clearly; Listens and gets clarification; Responds well to questions. Writes clearly and informatively; Able to read and interpret written information.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud.
The exposure level in the work environment to vehicle emissions is moderate to high.
The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Additional InformationPosition pays $11.50/hr. - $12.50/hr.
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