Bakery Supervisor Job Description Sample
Job Description: Assist team leadership in the supervision of Bakery team members and ensure smooth day to day operation of the department.Responsibilities
Model and deliver outstanding customer service; ensure customer needs are met in a timely fashion
Supervise the work of others in the department, ensuring production and service standards are being met at all times
Prepare, package, weigh, and price bakery products for sale
Monitor product quality and freshness and ensure proper rotation or product
Maintain accurate department signage and pricing
Maintain and monitor the use of temperature, production, spoilage, and department transfer logs
Follow department procedures for preparing, storing, rotating, and stocking of product
Assist leadership, as required, to select, train, develop, mentor, motivate and counsel team members in a manner that builds and sustains a high-performance team and minimizes turnover
Maintain a clean and well organized work area
Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices
Knowledge, Skills, & Abilities
High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
Ability to follow directions and established procedures
Ability to direct the work of others
Ability to visually examine products for quality and freshness
Strong knowledge of general bakery practices and procedures
Good verbal and written communication skills
Basic proficiency with computer applications and programs including email, Microsoft Office, and operations related applications
Ability to work a flexible schedule including nights, weekends, and holidays as needed
Desired Work Experiences
1+ year bakery experience
Customer Service Focus
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.
Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different!The Bakery Supervisor is responsible for supervising all aspects of the Bakery Department. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department.Essential Duties & Responsibilities
Assists in monitoring and controlling all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays.
Ensures cleanliness of bakery aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
Stocks bakery department; includes presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy.
Examines the rotation of all bakery products paying particular attention to expired stock and discarding outdated or spoiled items.
Responds positively to customer's inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
Receives, inspects, and logs products for accuracy of shipment, temperature, and quality
Builds and maintains product displays as directed and coordinates monthly promotion change-overs.
Participates in monthly pre-inventory preparation.
Maintains organization and tracking of all departmental paperwork including inventory control sheets, orders to be filled and accuracy of placed/received orders.
Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
Sustains a high level of product knowledge and product preparation.
Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
Other duties as assigned.
Education and Experience
High school diploma or equivalency degree.
Must have a minimum of 2 years professional experience.
Preferred 2-3 years grocery retail experience in Bakery department processes and procedures.
Previous experience in a natural foods industry is a plus.
Knowledge, Skills, and Abilities
Must maintain the highest level of customer service at all times.
Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
Must have the capacity to take initiative when problems arise.
Flexibility to adapt in a variety of situations.
Must have advanced attention to detail with the capability to prioritize and meet deadlines.
Excellent written communication and documentation skills.
Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
Must have knowledge with MS Office including Outlook, Word, and Excel.
Ability to multitask and have excellent organizational skills is essential.
Must be able to lead, support and contribute to team goals.
Ability to work varied hours/days as business dictates.
Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
Must have basic knowledge of math, weights, and measures.
Knowledge of the baking cycle and baking terminology.
Must have skills working with knives and a bread slicing machine.
Sit Rarely 1–2 hours
Stand Continuously 1–8 hours
Walk Continuously 2–8 hours
Drive Frequently 2-4 hours
Balance Frequently 34–66%
Bend Occasionally 1–33%
Climb (2–6 ft) Occasionally 1–33%
Crawl Occasionally 1–33%
Crouch/Squat Occasionally 1–33%
Kneel Occasionally 1–33%
Reach (forward & overhead) Frequently 34–66%
Twist (45 degrees at waist) Occasionally 1–33%
- 0–10 lbs. Occasionally 1–33%
- 11–25 lbs. Occasionally 1–33%
- 26–50 lbs. Occasionally 1–33%
- 51–100 lbs. Never 0%
- Right & Left Grasping Frequently 34–66%
- Fine Manipulation Occasionally 1–33%
- Pushing and Pulling Occasionally 1–33%
- Lower extremities Never 0%
Inside – 90% Outside – 10%
Some extreme temperatures are possible. Some ventilation and exhaust fans.
Refrigerated and ambient environment 35 to 90 degrees
Please click on the short video hyperlink about Fresh Thyme and see what we're all about:
About Fresh Thyme Farmers Market
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.Disclosure Statement:Search Firm Representatives, please read carefully:Fresh Thyme is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Fresh Thyme via-email, the Internet or directly to hiring managers at Fresh Thyme in any form without a valid written search agreement in place for that position will be deemed the sole property of Fresh Thyme, and no fee will be paid in the event the candidate is hired by Fresh Thyme as a result of the referral or through other means.
This position is responsible for assisting the bakery manager in maintaining the department in a manner that is consistent with the company's mission of excellence in service, selection and quality while achieving sales, gross profit and labor objectives and fostering a favorable employee relations environment.
ESSENTIAL DUTIES & RESPONSIBILITIES
The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished. There are many necessary activities to satisfy any of the following performance guidelines.
Assist bakery manager in coaching, mentoring, and leading direct reports to accomplish goals of the departments financial plan and personal goals for each staff member
Greet and provide assistance to customers. Model the Lund Food Holdings customer service standards at all times. and ensure that the departmental staff are doing the same
Supervise department personnel to ensure satisfactory performance of all job functions and compliance with company policies, operating procedures and governmental regulations
Evaluate product quality, selection, condition and merchandising throughout the department repeatedly throughout assigned shift to ensure that appropriate conditions are maintained.
Monitor departments to ensure food safety requirements are adhered to including hand washing, temping, food storage and employee health, and taking action as needed to correct unsafe situations. Maintain a safe and secure environment, adhering to all safety, food safety, and security programs, guidelines and regulations.
Maintain the physical facility utilizing internal and external resources to address and maintain building and equipment maintenance, security and safety
Establish and maintain store specific operational standards and ensure compliance with company operational standards
Review financial performance reports and analyze and interpret data to identify opportunities to obtain cost savings objectives through efficient planning of resources, including labor
Required: High School Diploma or equivalent
Food Safety certification is required
Minimum of two years work experience within the related technical/functional work area
4.Other required Knowledge, Skills, and Abilities:
A service-oriented individual with a high energy, positive and friendly demeanor
Sound understanding of retail operations
Knowledge and aptitude of financial reporting systems and concepts
Computer skills (Outlook, Excel, Word)
Excellent customer service, interpersonal and communication skills
Sound judgment, decision making, and problem solving skills
Ability to respond to continually changing priorities and coordinate multiple projects
Strong delegation skills
Ability to work closely with internal and external customers
Proven ability to lead and manage a diverse facility
Comply with USDA, FDA, OSHA, and all other regulatory agencies
Ability to read, write, speak and comprehend English
Ft-French Meadow Bakery Supervisor Terminal 1 MSP Airport.
Location: Minneapolis Airport F&B
Unit Name: F-French Meadow Bakery
Unit Code: MSPFMW01
Hourly Rate (if applicable):
The Supervisor position is responsible for assisting the management in directing hourly associates in the performance of assigned activities within the branch and perform such activities as business needs warrant; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, depending on local requirements.
Assist the Store Manager in ensuring that the daily operational needs are maintained
Perform hourly position responsibilities as business needs warrant
Instruct associates in On the Job Training
Ensure compliance for cash handling standards
Lead associates in sanitation standards and practices
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires a high school or GED diploma
Must be 18 years of age
Requires 1-2 years supervisory experience and/or food service experience
Requires cash handling experience
Demonstrates knowledge of product, customer service, quality standards required, and equipment and operations standards
Demonstrates team management, delegation and issue resolution skills
Demonstrates ability to simultaneously handle multiple tasks
Requires a flexible work schedule
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals
Equal Opportunity Employer (EOE)
Drug Free Workplace (DFW)
Location: MN - St. Paul - Minneapolis Airport
Activation Date: Monday, December 18, 2017
Expiration Date: Saturday, March 24, 2018
Pastry / Bakery Supervisor
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays.
Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform F&B service staff of 86'ed items and number of available menu specials.
Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items.
Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Manufacturing Production Supervisor (Team Leader I) - Bakery Plant-San Antonio, TX
OBJECTIVE: Achieve superior self-manufacturing products through high quality, low cost foods while continuing the commitment to the growth, development and training of our People and continually meeting our commitment to achieve superior service levels.
Essential Functions / Process Responsibilities include the following; other duties may be assigned as necessary
Requires direct supervision
In a development mode
Administer practices and policies
Assigned to a team
Focus on day-to-day issues
Handles tactical day-to-day issues
Seeks advice on complex issues
Mentor is Ops. Leader
Provides coaching, training and development
Administers certification tests
Seeks out recommendation from appropriate leader on handling critical situations
Handles day-to-day tactical issues independently with little or no supervision
Ensures compliance with internal practices and external policies, procedures, guidelines & governance
Communicate tactical plans & initiatives to effectively gain partner cooperation
Provides input on staffing levels & participates in sourcing and interviewing candidates
Identifies & develops team coordinators
Processes each work injury
Administers performance appraisals
Quality Assurance Responsibilities
- Ensures compliance with work instructions, standards and product specifications
Executes production schedule to ensure on-time delivery in an efficient & effective manner
Provide detailed shift summaries to other leaders
Prepare and communicate plans to achieve team goals to leader(s)
Monitor and adjust labor requirements to balance staffing levels and overtime costs
Regularly reviews and communicates results with team
Actively participates in the Hoshin objectives
Education and Experience preferred
Bachelor's Degree Required (Bachelor's Degree OR 1-3 years related experience)
Strong multi-tasking and attention to detail skills required
High Performance Work Team Experience (preferred);
Basic working knowledge and compliance: industry, EEOC and Employment Laws;
Strong written, verbal and presentation skills;
Demonstrated ability to analyze and influence people and process situations;
Demonstrated proficiency with operating internal and external software systems at an intermediate level;
Attendance and completion of company sponsored training and development classes;
Participation in Leadership training and BET
Physical and Other Requirements
Travel by car or airplane with overnight stays
Work extended hours
Work rotating schedules
Ambient temperatures range from -20F to 100 F; most often they are 65-85F
Bakery Production Supervisor
POSITION TITLE DEPARTMENT
Bakery Production Supervisor Bakery
At Jackson Whole Grocer, we strive to create a community where food takes center stage; where customers and employees connect and have a good time; and where shopping is an enjoyable experience. Our aim is to give customers a reason to shop here through amazing service, and a whole shopping experience that is energetic and fun. Our values: Be positive, go the extra mile, and enjoy learning!
Our commitment to our mission and values is reflected in how we've always treated our employees, which is with mindful appreciation and respect. Jackson Whole Grocer is a place where you can learn, advance, and participate in an exciting, unique and entrepreneurial working environment.
Baking all baked products, and assisting with all Bakery operations.
Note: In addition to those duties and responsibilities listed below for a Baker, this individual may be called upon to assume all the responsibilities of the Bakery Manager in his/her absence. All of these things he/she must be able to do in order to insure a smooth and efficiently run department.
Operations, Baking and Food Preparation
Complete daily baking department production and par checklists.
Assist in ensuring facility is properly maintained. Report faulty equipment or other facility issues to management.
Maintain all bakery programs in clean, orderly condition according to department procedures.
Follow company provided recipes and specifications in order to ensure accuracy and consistency. i.e.: Cost Guard
Work to ensure department priorities are met as set by the Bakery Manager including daily checklists.
Follow food safety and sanitation regulations maintaining correct temperatures for; receiving, storing, cooking, and cooling according to Standard Operating Procedures. Maintain daily temp logs, as directed.
Order all bakery scratch production supplies.
Receive, date and properly store all supplies in accordance with local health codes
Support all Jackson Whole Grocer programs, including knowledge of products and ingredients.
Perform tasks of any Bakery department position, as assigned.
Managing of Cost Guard (Food Management/Recipe program) of all recipe accuracies
Maintain a current accurate inventory with real time costs
Assist department manager with bakery production scheduling.
Proper storage and usage of supplies.
Preventive maintenance of equipment.
Awareness of energy conservation: Cooler doors, ovens, lights, wrappers.
Maintain and clean production area: floors, counters and tables, coolers, ovens, freezers, scales, shelving per department operating procedures; Backroom work area: refrigerated holding boxes, mixers, coolers, process area, receiving area.
Stay informed and engaged in carrying out department merchandising goals as directed.
Ensure that the department is fully stocked to give appearance of abundance, products are labeled accurately, and of highest quality in order to attract customer purchases. This includes facing, rotating and culling according to department procedures.
Prep and bake bakery items as directed and according to department procedures.
Stay informed about all product literature, all new bakery items, seasonal rotations, price changes, specials and any events.
Training and Development of Personnel when needed.
Train existing employees.
Train new employees.
Log of all invoices daily.
Individual receiving loads should mark each invoice with the date the goods were received, the amount of the invoice, the store #, and their initials.
Verify all invoices for shortages and overages.
Proper stacking of merchandise
Proper handling of product.
Proper cooler rotation.
Maintain a professional appearance and demeanor at all times with customers, co-workers and vendors
Continually expand knowledge and abilities
Application of technical skills, good judgment and decision-making
Reflect customer sensitivity, creativity, skillful presentation and pride in all job duties
Help create a pleasant in-store atmosphere for the customer
Maintain the customer "priority" as the main part of the store operating program
Develop and maintain outstanding employee-customer relations
Assist in selection and recommendation of product for customers
Overall Operating Program
Awareness of the "total store" concept
Responsibility to other departments within the store
Obligation to fellow employees throughout the store
Shares in responsibility for the results of the total store
Food service, bakery experience
Excellent communication and listening skills
Ability to handle multiple demands in a calm and effective manner
Demonstrated ability to follow through on commitments
Knowledge of products and trends in the natural food industry, a plus
Ability to create a positive environment and work as a team member
Organizational skills, with strong attention to detail and accuracy
Demonstrated ability to make decisions using good judgment
Experience using standard bakery equipment and machinery
Must be 18 years or older
Must be fluent in written and spoken English
Willingness to work with sanitizers and cleanersPHYSICAL DEMANDS
Tools and Equipment Used: Knives, mixers, all standard baking equipment, bun divider, sheeter, hand truck, dishwasher and oven.
Standing/Walking: Constantly throughout the workday on hard floor surface.
Sitting: Occasionally during breaks and lunchtime.
Lifting: Occasionally lifting 65# boxes of butter from floor to waist with two hands. Occasionally lifting one-handed buckets of fruit or fudge weighing up to 50# from floor to counter, and two-handed lifting 50# sack of flour or sugar from floor to 48". Overhead lifting 35# from floor to 66" to store boxes of nuts in storeroom and lighter objects the big hook and large bowls of less than 20# to 82".
Carry: Occasionally carrying boxes of butter weighing 65# for 30', however hand truck is available. Occasionally carrying 50# of flour for 50'.
Push/Pull: Occasionally pushing /pulling loaded bakery carts into the proofer/ovens at 25# force for 12' and push/pull the flour bin under the counter for 6' with 30# of force.
Climbing: Rarely climbing an 8' step ladder in back storage room.
Bending/Twisting: Occasionally at the hips and knees to lift boxes, buckets, and sacks, however squatting is recommended.
Kneeling/Crawling: Kneeling can be performed occasionally to lift boxes, however squatting is recommended. Crawling is never required.
Reaching: Occasionally reaching is performed to stock items in cooler, or displays, and to reach overhead to retrieve items for baking from top shelf, like bowls.
Hands/Arms: Constantly throughout the workday.
Work-site Conditions: Workday is spent baking in the front end, 10% of day is spent in the freezer.
Bakery Supervisor VII - West Lafayette - Purdue Dining & Catering
Be the leader in planning for and the production of a variety of upscale bakery offerings for retail outlets and catering operations at the direction of Executive Chef. Perform menu planning, food ordering, food preparation, work scheduling, supervision of staff, hiring and training of employees. Prepare menu selections which require special baking and presentation skills. Test new menu items routinely. Assist in new and innovative retail and catering offerings in the menu and the development of such. Maintain service and quality product standards on a consistent basis. Responsible for oversight and completion of customer orders and food preparation. Assure standards of cleanliness daily. Maintain effective communication with customers, employees and supervisors. Provide functional supervision to staff and work towards meeting stated objectives.
In lieu of a degree, consideration will be given to an equivalent combination of related education and required work experience.
Four years of bakery experience.
A valid US or Canadian driver's license.
ServSafe certified or ability to obtain certification with university assistance within one year of beginning employment.
Strong baking skills and ability.
Strong communication skills; teaching others through coaching and other means.
Ability to multi-task, take initiative, plan, organize, and work as a team.
Dependable, accountable, flexible, and able to correctly delegate authority and responsibility.
Ability to perform basic math functions, lift and move up to 40 pounds, climb ladders and stand, walk, reach and stoop extensively.
Knowledge of sanitation requirements.
Ability to meet daily deadlines.
Computer skills in word processing, spreadsheets, processing orders and e-mail.
Ability to work effectively with individuals from different viewpoints and backgrounds.
Experience in a high volume, fast paced environment.
One year of supervisory experience.
Degree from either an accredited culinary school that specializes in baking and pastry or a vocational degree in baking and pastry.
The position requires the ability to work early mornings and weekends based on the business need for Purdue Dining and Catering.
Purdue will not sponsor an employment related visa for this position.
ALL applicants must apply via Purdue's online recruitment system. No other applications/resumes will be accepted.
A Background Check will be required for employment in this position.
FLSA: Non-Exempt (Eligible For Overtime).
Retirement Eligibility: PERF/Non-exempt Contribution Plan.
Purdue University is an EEO/AA employer. All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.
Full-Time Bakery Operations Supervisor - Hannaford
Primary Purpose: Lead the Bakery Team and assist the Assistant Store Manager Ð Fresh in maintaining department operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
Duties and Responsibilities: • Lead the Bakery Department operations in accordance with established department standard practices, in the absence of the Assistant Store Manager- Fresh. • Lead excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building. • Aid in growing sales through effective merchandising strategies. • Support that department conditions involving appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. • Maintain accurate records of production, shrink, sales, and inventory. • Utilize company tools such as: financial reports, scheduling, productivity, ordering, and business information systems. • Assist in creating and maintaining effective work schedules to meet production and customer service standards as well as associatesÕ personal needs. • Use good judgment in the delegation, assignment, and follow up required for the efficient performance of the department. • Provide real time coaching, feedback, and assist with the performance management process. • Assist in training and developing associates to meet the department needs. • Maintain solid communication in the department and with store management. • Observe and follow all company policies and established standard practices. • Perform all other duties and projects as assigned. Requirements
• A high school graduate or equivalent preferred. • Retail bakery experience preferred. • Ability to lead and direct others. • Strong understanding of store operations and merchandising techniques preferred. • Effective communication, customer service, and selling skills. • Effective interpersonal and organizational skills. • Ability and willingness to learn multiple tasks and technical requirements of the job. • Strong problem solving skills. • Must meet minimum age requirements. • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements: • Ability to use computers and other communication systems required to perform the job functions. • Meet established volume activity standards. • Perform repetitive grasping, pinching, squeezing and hand/arm motions while standing/walking the majority of the shift. • Lift up to 30 pounds 40% of the time and up to 40 lbs. occasionally. • Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion. • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time. • Use their hands to operate controls, feel objects and use tools to prepare products. • Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products. Apply On-line Apply On-line
Bakery Evening Supervisor
Job Title: Bakery Evening Supervisor
FLSA Status: Hourly
Reports To: Bakery Manager
Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to keep the bakery department stocked and full of fresh product.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs tasks as delegated by the Bakery Department Manager and effectively leads the Bakery department in the absence of the Department Manager; as well as assists the Bakery Manager with important tasks
Reinforces Festival culture, guest service, and performance expectations to all evening Bakery associates
Trains new Bakery clerks and cleaners that work in the evenings
Provides feedback to Bakery Manager and Bakery Assistant Manager regarding evening Bakery associates' performance.
Answers questions and provides guidance to all Bakery department associates
Ensures all department standards are being met in the Bakery department
Observes sales floor, prep area, back room, cooler and freezer conditions; takes action to correct areas of opportunity
Communicates and works cooperatively with department manager and other bakery associates to maintain standards and exceed guest expectations
Provides excellent services to all guests
Assists guests with finding items they are looking for
Takes orders for cakes and other special requests
Packages and prices items from the service case
Answers the telephone and assists guests using proper phone etiquette
Assists sales/service clerks with packaging, labeling, filling, rotating, and removing product while leading by example
Maintain adequate level of supplies by replenishing packaging and other items as needed.
Required to maintain food safety logs
Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Ability to deal tactfully and effectively with guests and all personnel.
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.
Complete understanding of all safety requirements and company safety policies.
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: proper lifting techniques, trash compactor, and baler.
Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Stand in place for a long period of time, bend, stoop, and kneel regularly (70% of the time)
Full range of upper body motion
Lifting up to 50 pounds on an occasional basis (30% of the time)
May be exposed to extreme temperatures (20% of the time)
- The Bakery Evening Supervisoris a full time hourly position.
Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!