Balance Assembler Job Description Sample
Commercial Real Estate, Northeast Multifamily Balance Sheet Relationship Manager
Melville 1 (22567), United States of America, Melville, New York
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Commercial Real Estate, Northeast Multifamily Balance Sheet Relationship Manager
Product specialist for Multifamily Lending - Balance Sheet, Fannie Mae and Freddie Mac
Develops marketing strategies that are used to sell Capital One CRE products and services
Works with internal partners to enhance relationships and capitalize on Multifamily opportunities
Coordinates activities, work streams, and resources needed to achieve goals; keeps others informed on status or issues; solicits and provides feedback to others; gets buy-in and builds consensus with others
Negotiates with internal and/or external parties (e.g. customers, Fannie Mae, Freddie Mac, vendors, potential business partners) to structure deals or establish formal agreements
Establishes and implements a sales strategy; interacts with customers or potential customers to explain Capital One products and services with the goal of persuading them to do business with the company
Demonstrates ability to influence others and champion new ideas to improve processes and client experience
At least 5 years of experience servicing commercial real estate loans as a multifamily Balance Sheet Lender
At least 2 years of experience servicing commercial real estate loans as a Fannie Mae or Freddie Mac lender
At least 8 years of experience servicing commercial real estate loans as a multifamily Balance Sheet, Fannie Mae or Freddie Mac lender
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Balance Sheet Control Sr. Analyst- Balance Sheet Substantiation (Buffalo, NY)
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
The Balance Sheet Substantiation (BSS) Team in Buffalo is a shared services function within the Controller's arm of Citi Finance. The BSS Team is a strategic component of the organization's vision toward Best in Class Finance. This vision includes enhancing the existing framework with global balance sheet governance that strengthens the control environment by enhancing Balance Sheet quality through centralization, standardization, and automation.
This role will be an integral player in support of any number of ongoing BSS responsibilities, which may include:
Financial statement analysis and interpretation.
System Conversions – including General Ledgers or internal data processors.
Daily Balance Sheet reporting – includes helping to write functional requirements documents and interface with technology teams.
Change Management of other Finance-Led initiatives, working with our global partners.
Bachelors in Business/Finance or related field (Masters Preferred).
5 years of relevant work experience (3 if proven exemplary ratings history).
Proven understanding of a company's financial statements, including Balance Sheet and Income Statement.
Capable of leading projects and/or teams in a dynamic environment.
Strong people-management skills and team leadership preferred.
Ability to multi-task, meet conflicting deadlines and effectively implement a project in a global environment.
Strong analytical skills, project management and proven ability to work in a cross-functional team.
Strong use of MS Office programs, including MSExcel/Access/PowerPoint. (Advanced use preferred).
Ability to present results to senior leaders in a clear and effective manner.
Required to effectively communicate via multiple channels and work independently when required.
Balance Sheet Management, Vice President
Balance Sheet Management, Vice President
Global Treasury manages the balance sheet of State Street seeking to optimize net interest income (NII) within our risk appetite. Global Treasury's core functions include managing the investment portfolio, asset-liability management, liquidity risk, funding and liability pricing, capital management, and rating agency relationships. Global Treasury is a key business partner for all client-facing business units, sales teams and relationship managers. The Balance Sheet Management team is responsible for analyzing and recommending strategic alternatives for the Corporation's balance sheet such as altering funding structures, adding new asset classes, and altering risk profile, while balancing regulatory and internal risk appetite constraints. Additional responsibilities include management of deposit pricing strategy, leading the calculation methodology for Funds Transfer Pricing and Return on Capital / returns optimization. The group collaborates extensively across various Global Treasury disciplines as well as across the organization to achieve these goals. Quantifying the market and regulatory risk of these balance sheet positions is necessary to provide highly valued holistic recommendations to Executive Management which are crucial in generating revenue for State Street.
The VP of Balance Sheet Management will be responsible for providing analytical support to various critical initiatives related to our overall optimization of the balance sheet. These initiatives include regular reviews of our balance sheet strategy, allocation of balance sheet capacity to business units and review and implementation of changing regulatory requirements.
Collaborate within a small team focused on balance sheet management initiatives while regularly engaging the support of colleagues throughout the organization
Building financial models to evaluate the earnings, balance sheet structure and capital implications of various strategic alternatives
Provide analytical support for the execution of critical projects related to balance sheet strategy, balance sheet optimization and allocation, and regulatory policy initiatives
Create dynamic quantitative analyses, primarily in Excel, to generate data-driven insights in support of project objectives
Work closely with senior managers to understand the business
Edit and draft Word and PowerPoint documents for senior audiences on Global Treasury priorities, financial performance and status of key initiatives
Cultivate relevant subject matter expertise on balance sheet and regulatory management
8+ years' experience working in the financial services sector specifically with Treasury content knowledge or consulting background
Demonstrated success at collaborating across teams and functions as well as working independently
Proven ability to solve problems and improve existing ways of doing things
Excellent oral and written communication skills with the ability to create concise, professional and persuasive PowerPoint slides and Word documents
Strong quantitative skills with the capacity to analyze data in a critical manner and develop dynamic Excel models
Ability to quickly grasp relevant new concepts in a fast-paced environment
Careful attention to detail with focus on accuracy and concise communication
Individual should possess a foundation of understanding in corporate finance and bank regulatory matters
- Boston, MA
Insurance Follow-Up Non-Restricted Small Balance (Work From Home)
Pleaseread posting carefully for hours, location, requirements and pay beforeapplying.
Parallon Revenue Cycle Point Solutions is NOW HIRING Work from
Home Insurance Follow-Up Representatives (Position does require onsite trainingin Irving, TX for up to 5 weeks.) Start date is 6/25/18 at our Irving facility.
Location: 10030 NMacArthur Blvd, Irving, TX 75063
Schedule/Training Hours:Monday-Friday 8:00am-5:00pm; NO WEEKENDS!
Training will be on site in Irving, TX for 3 weeks and possibly 2 additional weekson site will be required to be a Work from Home Representative.
Salary range of $31,200-$35,360/yr. ($15.00/hr. to $17.00/hr.) depending onhealthcare insurance experience; You DO NOT have to have healthcare insuranceexperience to apply; $70 a month Internet stipend included once you are workfrom home. All necessary equipment to Work from Home will be provided to eachemployee.
Revenue Cycle Insurance Follow-Up Representatives will follow-up withinsurance companies for claim resolution onhigh balance patient accounts.This includes: collectionsfrom insurance companies, verification of benefits, payment information onclaim status and follow-up with patients when additional information is required.This is a full time work from home position.
Previous work from home experience in a telephone environment preferred, but not required
Experience in collecting from medical insurance companies/payerspreferred
Stable work history
Strong ability to meet production goals while simultaneouslymaintaining quality standards
Strong verbal / written communication skills
Strong customer service focus
Must be accustomed to sitting at a desk for long periods of time
High School Diploma or GED completion
Remote workers to have a minimum bandwidth and/or workstationphysically connected to a Cable/DSL router, or may be required to meet othertechnology specific requirements
Remote workers are responsible for establishing and furnishingapproved work home area
EssentialCompetencies For Success:
Ability to communicate effectively with Insurance payers
Strong attendance pattern is expected
Ability to be on the phones in a work from home environment
Candidates should have the ability to make decisions by usingthe infrastructure of defined processes
Candidates should be able to retain large amounts of informationwhile having the ability to adapt quickly to changes in processes, goals and /or policies
Candidates should be open to continuous feedback aimed atenhancing productivity and quality
Candidates must thrive in a highly measured and structuredenvironment with individual goals for supporting overall production
Medical, Dental and Vision insurance available after 30 days ofemployment
401K & Tuition Reimbursement
Flexible Spending Account
Opportunity for monthly bonuses based upon individualperformance
Bi-yearly pay increases based on individual performance
Parallon is an equal opportunity employer.
Credit Balance Specialist
Are you ready to take your skills and expertise, work in a FUN environment where you truly KNOW that you, and the work you perform, absolutely make a difference at the end of the day? Are you at the point where you want to experience that the company you work for is genuinely a Community First, and a Company Second?! If so, then you've come to the right place!!!
One for All and All for One! We work together, sharing a common purpose,
a common culture and common goals. We genuinely care for and support, not only those to whom we provide care, but those with whom we work shoulder-to-shoulder. We work together to pursue achieving our Mission….To be the best healthcare company the world has ever seen!
We are excited to be looking for a talented individual to join our Team
as a Credit Balance Specialist. Reviewing and resolving outstanding credit
balances can be challenging, but this is a lively team with a group that pulls
together, works together and (most importantly) has fun together!
While you'll be able to show off your administrative and support skills
in this role, you'll also have the opportunity to show case any Excel skills
that you've painstakingly learned over the years. If you happen to have
experience with medical billing or revenue cycles, that's icing on the cake for
us! And, oh, did we mention that you'll be able to grow in your current skills
or learn new ones by assisting on an occasional team project? It's nice to know
that you can take charge of your career and learn something new along the way to get to the next level.
So what does a Credit Balance Specialist do anyway?
I'm glad you asked!! Credit Balance Specialists support the execution of refunds and overpayment retractions, think creatively to re-design processes and help to make processes and day to day work more efficient. A day can include digging deep to discover the root cause of unusual payer behavior, or reading through all of the reports and metrics they could ever want. Credit Balance Specialists also collect, review, analyze and report out on data to other exciting DaVita teams such as Cash Applications, Finance, and Core Accounting!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the
expectations of this position but are not intended to be all inclusive.
Review credit balances in billing system for governmental and non-governmental payors
Take appropriate steps according to department policies to resolve credit balances, including but not limited to requesting a refund check or recoupment from the payer and adjustment of the balance
Track refund requests, recoupment requests, and adjustment requests
Participate in quality assurance reviews and training as assigned
Provide feedback as requested about various aspects of Credits Team such as workload, policies, procedures and training needs
Assist in the completion of accurate and timely CMS-838 Medicare reports
Participate in department projects as requested
Other duties and responsibilities as assigned
Work overtime with little or no notice as needed
Attend team meetings, phone conferences, and training as needed
Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
Here is what you can expect when you join our Village:
A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
(Education, licenses, certifications, and experience required to fulfill
the essential duties, include computer skills as required)
High school diploma or equivalent required
Minimum of two (2) years' revenue cycle experience with an
emphasis on credits or strong working knowledge of credit balances and accounts receivable processes including ability to analyze EOBs required
Experience working with electronic billing and A/R systems required
Intermediate computer skills and proficiency in MS Word, Excel, and Outlook required
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
ICC Credit Balance Representative (8481-147)
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ICC Credit Balance Representative
Come and join the USPI team as an Internal Control Coordinator (ICC) /Credit Balance Representative, the largest Ambulatory Surgery Provider in the United States. We offer competitive wages and full benefits.
ROLE AND RESPONSIBILITIES
The Central Service Organization (CSO) ICC Representative has the responsibility of identifying and resolving credit balances on patient accounts to ensure refunds are issued in a timely manner. This position ensures the highest quality and safe delivery of customer service, maintain compliance with professionalism and regulatory processes. Interface with facility clients and internal corporate stakeholders.
Previous credit balance resolution experience in a facility or Revenue Cycle Management (RCM) environment
Understanding of Medical Terminology
Knowledgeable on insurance and reimbursement process
Proficient in use of computers and common office equipment.
Familiarity with HIPAA privacy requirements for patient information. Maintains and protects confidential information
45 wpm and internet/email experience
Good verbal and written communication skills.
Ability to work well in a team environment
Ability to work under production and quality standards
QUALIFICATIONS AND EDUCATIOIN REQUIREMENTS
High school graduate or equivalent.
2-3 years previous experience or some hospital clerical experience or medical terminology preferred.
Must have the skills necessary to operate the office equipment required to fulfill job duties.
Excel, Word, Outlook
Finance, Controllers, Balance Sheet Substantiation, VP, Jersey City
MORE ABOUT THIS JOB
We're a team of specialists charged with managing the firm's liquidity, capital and risk, and providing the overall financial control and reporting functions. Whether assessing the creditworthiness of the firm's counterparties, monitoring market risks associated with trading activities, or offering analytical and regulatory compliance support, our work contributes directly to the firm's success. The division is ideal for collaborative individuals who have strong ethics and attention to detail.
RESPONSIBILITIES AND QUALIFICATIONS
Responsible for the quarterly global Balance Sheet Substantiation ("BSS") process. Prepare the quarterly BSS reporting including the BSS Steering Group presentation
Responsible for BSS Peer Reviews, as well as participate in selected peer reviews. This requires a thorough understanding of financial services and products and the balance sheet to create audit programs, the ability to edit/provide meaningful commentary on finding reports, and then to ensure that all outstanding issues have been addressed
Liaise extensively with internal groups across the firm, such as Legal Entity Controllers, Product Control, SOX team, Fed Reporting team, Internal Audit, and Operations, as well as external auditors
Develop quarterly training and provide classroom training as needed
Formulate the BSS guidelines and the BSS policy
Perform ad-hoc analyses for senior management
Manage the U.S. GAAP standalone financial statement peer review process and provide commentary on standalone legal entity financial statements and related footnotes
Provide mentoring to junior members of the team and participate in their career growth through training and other career development activities
Responsible for assigning tasks and work assignments to junior team members and reviewing their work.
Lead/participate in firm-wide strategic initiatives
Bachelor's degree (US or foreign equivalent) in Accounting, Finance, or a related field.
Minimum eight years plus of experience in the job offered or in a role involving control-related activities, such as Balance Sheet Substantiation, SOX, and Financial Statement Review
Must have advanced Excel , Word and Power Point skills
Must Have Experience With:
S. GAAP, including financial statement review as well as in-depth knowledge of latest accounting pronouncements impacting the financial services industry
Working within a rapidly changing, deadline-sensitive environment, concurrently handling multiple tasks of varying degrees of complexity, and prioritizing initiatives accordingly
Mentoring junior associates
Leading/managing a global process related to financial control processes – including experience delegating tasks, setting project schedule, ensuring deadlines are met, managing the peer review processes, creating an audit program, understanding if findings are within policy and following up on findings
Managing global strategic initiatives across multiple divisions
Working groups – Ability to facilitate change in workflows outside of core responsibilities
SOX 404 process
Conducting business presentations and training sessions
Financial services/capital markets work experience
ABOUT GOLDMAN SACHS
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.© The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.
Credit Balance Refund Rep - The Physician Network (Lincoln)
JOB DESCRIPTION: POSITION SUMMARY
This job is responsible for facilitating the resolution of insurance and patient credit balances and issuing/requesting refunds as appropriate for patient satisfaction and compliance with applicable regulations. Work includes responsibility for the timely and accurate resolution of all credit balance accounts and any action on accounts that result in unapplied activity.
An incumbent researches accounts to determine whether: 1) a refund is appropriate to either the patient or the insurance company; 2) a payment transfer is needed; or 3) a reversal of contractual allowance or administrative adjustment is warranted.
Work requires an understanding of detailed billing requirements and insurance follow-up practices, as well as attention to detail, and the ability to accurately and timely troubleshoot/resolve (within scope of the position) resolution of refunds issues.
ESSENTIAL JOB RESPONSIBILITIES
Reviews and analyzes accounts and/or reports from insurance companies and patients to facilitate the resolution of credit balance accounts.
Reviews accounts and/or reports, including: Explanation of Benefits (EOB)/ Electronic Remittance Advice (ERAs), payments, adjustments, insurance contracts and contracting system, insurance benefits, and all account comments; contacts and communicates with insurance companies to gather additional information, as necessary.
Refunds overpayments on accounts and transfers payments to the appropriate accounts.
Verifies all patient account charges are billed to the insurance plan.
Validates that insurance has paid correctly and identifies any patient responsibility.
Conducts appropriate review to accurately transfer payments in accordance with established procedures.
Utilizes available resources to review payment discrepancies and identify trends/reasons for future discussion.
Proactively identifies, researches and resolves (with position scope) unusual, complex or escalated issues, as necessary.
Notifies Supervisor/Manager of ongoing issues and concerns.
Documents all activities and findings in accordance with established policies and procedures; ensures the integrity of all account documentation; maintains confidentiality of medical records.
- Adheres to refund approval protocols for non-routine refunds.
Required Education and Licensure
High School Diploma or GED
Required Minimum Experience
Three years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities.
Graduation from a post-high school program in medical billing or other business-related field is preferred
Credit Balance & Account Review Rep II
Located in Broomfield, CO., and as part of the Cash Management team, this position is responsible for reviewing and identifying overpayments, and processing refunds.
1.Resolve both undistributed and credit balance accounts while working from an assigned work list.
2.Research all aspects of the claim cycle to identify and correct errors which cause misappropriated funds. Document all actions taken on the electronic patient account.
3.Verify payer remittance to apply payments appropriately. Utilize resources to find payment documentation. Interpret payer contracts to ensure all codes on patient's account matches or contracts. Reviews EOB to make sure payments were applied correctly, insurance processes correctly, and the posting is correct. Understand how to evaluate over payments.
4.Trains new and existing associates for Patient Account Credits. Serves as a subject matter expert for the Credits Team and acts as interdepartmental liaison. Actively identifies opportunities for process improvement within the Cash Management Department. Creates documented workflows and tip sheets for use within the department. Completes payment reviews on complex accounts.
High School Diploma or Equivalent
Two (2) years of experience in revenue cycle with one (1) of years in patient account credits or insurance follow up experience required.
Three (3) years of Hospital/physician billing or claims follow-up experience.
Previous experience in Insurance denials and appeals, and payment posting.
Advanced understanding of insurance remits.
Advanced proficiency of EPIC Resolute Hospital Billing.
Demonstrates initiative and is able to see issues through to resolution.
Understanding of complete revenue cycle from patient charge entry to applying payment.
Proficient with MS Office programs including Word and Excel.
Knowledge of general medical billing, insurance, and compliance regulations and coding.
Organization: Corporate, Various Locations
Primary Location: CO-Denver/Boulder/Surrounding Areas-Broomfield
Department: SYS-RSC-Cash Mgmt Services
Shift: Day Shift
Job Number: 18004378
Work Life Balance | Part-Time Customer Service & Sales | M -Th 10Am - 4Pm
Looking for work life balance? As a member of our part-time day shift you will be responsible for either inbound customer service or outbound sales to existing customers. This is a great position for busy parents or anyone that is looking for SHORT DAYS and a LONG WEEKEND. There are flexible 4 days a week scheduling options with the most common schedule being M-Th 10:00 AM - 4:00 PM. Wage consists of a base hourly rate, an hourly attendance bonus and uncapped performance bonus along with daily contests and incentives. Base and bonus are paid weekly, contests and incentives paid daily via upload to your Mass Markets Aline Visa card.
WORKING AT MASS MARKETS
At Mass Markets' we believe our culture is critical to our success as we continue to grow. It goes beyond recruiting and is bigger than any one person. People and culture are our competitive advantage and our reason for coming to work each day. We believe that we best serve our customers and our stakeholders by ensuring that our team is happy, high energy, innovative and driven. It may be a desk job, but it is far from boring (NOT BORING DESK JOB). Internally as a team and with our customers and partners, we strive to deliver an exceptional experience. We are not an ordinary company; we don't want our people to be ordinary, and that means providing a unique and fun environment, competitive compensation and treating people right. In everything we do and in the high impact results we deliver, we strive for EXCEPTIONAL.
Following a short and fun, best in class inside service, sales, and product training, you will jump right into earning bonus, winning contests and having and a great time delivering exceptional as part of our high-performance team. This a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money every year.
HOW DO YOU KNOW IF THIS POSITION IS RIGHT FOR YOU?
You love talking; people even say you should get paid for talking (perfect fit!)
You thrive in exciting environments and enjoy a challenge
You enjoy earning a bonus when you do a good job
You enjoy talking to people and learning new things
You believe personality is important in a persona and in a job
WHAT IS A CUSTOMER SALES REPRESENTATIVE?
In this role you will be responsible making outbound sales calls to existing customers to offer new products and promotions. You will use state of the art contact center technology, sales skills and customer service skills in order to generate interest in new services and capture additional "share of wallet" from the existing customer base. As a highly-trained expert on products, technology and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services and ensure best in class customer experience. You will be one of the best in the business when it comes to inside sales customer interactions. and will need to will need to be a confident, fully engaged, team player, and dedicated to bringing a positive & enthusiastic outlook to work each day.
As well as being an all-around asset to the team, our Inside Sales Representatives are responsible for the following tasks:
Utilizing technology & systems, making outbound sales calls to consumers, answering inbound calls from interested prospects, following-up with interested customers, listening to customer needs, & assisting customers with their questions as well as helping resolve any service related concerns they may have
The fun part, Sales. You'll learn to recognize opportunities to upgrade customers by offering new products and services that will increase the level of satisfaction customers have in the company and service offerings.
Success in this job is easy; provide an excellent customer experience and make sales, show up every day prepared to do your absolute best, and help promote our brand.
Mass Markets provides all new employees with a paid world class training, so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day.
LIKE WHAT YOU ARE HEARING? WONDER IF YOU HAVE WHAT IT TAKES?
Great! Here are the qualifications for a Customer Service Representative:
High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
Must have the ability to learn customer service software applications
Must be proficient with basic PC skills
Ability to multi-task in a fast paced environment
Minimum 18 years of age
Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, customer service, food service, or office/administrative roles is a plus, but not required since we train all new employees for the job
At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional. Our people are not just employees; they are our business, our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn generous paid time off as well as paid holiday's and paid training opportunities.
Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets and even cars.
All full-time employees working over 30 hours a week are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period.
As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options.
Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.
For more information visit www.massmarkets.com
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