Banking Pin Adjuster Job Description Sample
Pin Chaser ( Westminster)
Summary of Position
The Mechanic is responsible and accountable for maintaining and inspecting the automatic pin-setting, ball-return machinery, and other mechanical and electrical equipment of the facility. This includes supervising and training employees involved in maintenance of equipment. These pieces of equipment typically have many moving parts, and it is up to the mechanic to ensure that necessary cleaning and lubrication of machine parts takes place and is logged. Additionally, the mechanic must troubleshoot and resolve any problems in an efficient manner. At smaller locations the Mechanic will help to keep FatCats running cleanly and smoothly, free from clutter, and safe.
FatCats Mission and Values and the essential responsibilities of the Mechanic are listed below in the following key areas:
FatCats Mission Statement
"We create experiences that bring you back!"
FatCats Values- PRIDE
P – Passionate- "I am enthusiastic"
R - Respect- "I respect myself and others"
I - Integrity- "I do the right thing"
D - Disciplined- "I strive for excellence"
E - Empowered- "I create an exceptional experience for our guests"
Total Customer Satisfaction
Ensures that the facility they are assigned to consistently delivers the highest quality service possible, and that our customer's experience while visiting their location provides total satisfaction.
All activities and decisions are completely focused on and driven by the customer's needs. Models and creates an environment in which the customer is always right.
Demonstrate and ensure consistent customer satisfaction.
Provides regular feedback to their management and team members on areas that need improvement. Ensures that they are using appropriate monitoring tools. Utilizing side work and cleaning charts.
Employees will be trained, motivated, and empowered to deliver total customer satisfaction. Employees demonstrate a high level of service to our customers. Provides training, coaching, and feedback in any areas that are below standard.
Ensures their station is neat, clean, and organized. Makes sure that the use of systems and procedures maintain the company standards.
Proven Process - Mandatory Daily Practice for All Employees
Grounds'build up to the entrance: Clean and Tidy.
Entrance'walking in FatCats: Clean, Clear, and Inviting.
Greeting/Eye contact'within 10 feet of guest entrance: Positive and Professional Greeting.
Intro/Information Interaction'mindshare (InMoment), CityGro: Engage the customer. Is there a special event/occasion?
Make a Sale'Family Special, Thunder Alley/All Specials
Shoes and Directions to lanes'Bar, Snack Bar, Bathroom etc.: Maintain positive interaction.
Customer Check-In'between 3rd and 5th frame, check-in on customer experience. Opportunity: 2nd MindShare Prompt with a token incentive.
End of Game'return bowling balls, bowling shoe return, give free arcade and gaming tokens for the kids, and make sure that the customer receives a mindshare card.
Thank the guest and invite them to come back again.
Follows and administers safety procedures. This includes maintaining safe working environment, training maintenance personnel of potential work hazards and strategies to work safely with all equipment, and communicates safety concerns with management.
Maintains and repairs:
Do preventive maintenance as scheduled and repairs as needed.
Maintain a frames per stop log and record all pinsetter stops.
Make sure shop, back aisle and tools are clean and organized.
Maintain parts inventory and order as needed.
Do preventive maintenance on scoring equipment.
Make repairs as needed to scoring equipment.
Make schedule for all maintenance personnel.
Make sure all lanes meet U.S.B.C. (ABC/WIBC) standards.
Make any adjustments to lanes or lane conditions to meet above standards.
Keep lane machine in top condition by doing the preventive maintenance at least as scheduled.
Maintain a fair and legal scoring condition.
Repair and adjust foul lights as needed.
Ability to process information/merchandise through computer system and POS register system.
Ability to communicate with associates and guests.
Ability to read, count and write to accurately complete all documentation.
Ability to freely access all areas of the store including selling floor, stock area, and register area.
Ability to operate and use all equipment necessary to run the store.
Ability to climb ladders.
Ability to move or handle merchandise throughout the store generally weighing 20 pounds.
Ability to work varied hours/days as business dictates.
Repetitive motions: substantial movements (motion) of the wrists, hands, and fingers.
Position Type/Expected Hours of Work
this is a part time position. Days and hours of work vary Monday through Sunday, 10:00 a.m. to 2:00 am.
Preferred Education and Experience
A high school diploma or equivalent. Must be 18 years of age
Cashier - Ten Pin Travis AFB
About Aramark Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
The cashier position is vital to achieving positive customer service and is responsible for successfully completing the financial transaction with the customer and maintaining the balance of the cash drawer at all times.
Essential Tasks and Responsibilities:
Maintain a positive attitude and smile
Greet customers as they approach the cash register and be polite with customers during the transaction
Must have knowledge of cash register, credit card machines, and Aramark cashier policy in order to effectively service the customer
Must be familiar with all menu items and pricing to effectively complete financial transactions and answer questions from customers
Maintain an organized, neat and clean cashier station
Stock service areas with paper goods, condiments, beverages, and food items as needed
Count, organize, and balance the cash drawer; fill out the cashier slip; and make deposits while in the presence of a manager or supervisor
Distribute promotional material and customer loyalty rewards as necessary
Monitor theft in the location and report incidents to managers
Assist with daily functions in the kitchen, food court, or dining room during down time
Must be able to stand for extended periods of time
Must be able to lift 20 lbs
Ability to understand and follow directions given by management
Report safety hazards discovered in the location to management immediately
Involves repetitive motion
Additional Job Functions:
Cross-train at other positions in the location
Work at other stations and in other departments as necessary
Completion of any task requested by a supervisor or member of the Aramark management team
Work Environment: Front-of-house, cash register station, dining room floor. Involves repetitive motion
Excellent interpersonal and communication skills
Excellent customer service and a positive attitude
Must be able to work in a team environment
Must have the ability to multitask and solve problems
Experience running a cash register, knowledge of processing a credit card reader and performing credit card transactions
Math skills for counting money and providing correct change
Experience in the food service industry or grocery is highly desirable
High school education or equivalent
Customer Care Representative - Generate Pin Numbers
Full time onsite in Melbourne, FL - $ Paid Training Ready to Change Gears?
Percepta is currently looking for enthusiastic AXZ Marketing Consultant for the AXZ Department. The Consultant is responsible for providing timely and professional customer service in response to customer inquiries, PIN generation, information on the plans, and verifying PINs. The Consultant is responsible for learning and executing the complete call handling processes, and meeting expected customer service levels and business performance goals. It is the main contact center which provides live agent support to customer's inquiries related to this program.
What You'll Do
Educate consumer via telephone and email, on current products while generating product excitement and ultimately driving the consumer to action
Explain services and special promotions to customers adhering to regulations
Document status of all calls indication appropriate outcome and follow up requirements
Required to meet specified goals and conversion metrics and maintain quality standards and adherence to all Client requirements.
Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties
Make recommendations to implement improved processes
Achieve 'world-class' service with each consumer. World-class is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional thereby increasing the probability of a vehicle purchase.
Pay Rate: $10.50
Full time, permanent
What You Need to Have
High School Diploma, GED or equivalent in relevant work experience required
Previous customer service experience
Ability to accurately type at a rate of 30wpm required
Ability to maintain the highest level of confidentiality
Intermediate computer skills required, i.e. Web Browsing, Email, Typing, MS Outlook, Excel and Word
Excellent interpersonal, written and oral communication skills
Ability to work in a team fostered environment
Ability to prioritize and organize work
Shifts are 8 hours between 8am and 8pm-Monday thru Friday
What We Offer
Complete product training to maintain knowledge in a dynamic environment.
Web resources and personnel will be available to assist with more in-depth concerns/inquiries.
Competitive salary and a comprehensive benefit package:
Health benefits for full time employees including Medical, Dental, and Vision coverage
Paid time off
Discounts on new vehicles
Discounts with local businesses and for entertainment venues
Outstanding employee recognition programs and events
What We Offer
Fun & Warm & Friendly & Performance Based Culture & Growth Potential & Medical & Dental & Health & Wellness & Paid Time off – Sick Time & Paid Holidays – Floating Holiday & 401K & Bonus Program & Annual Incentive Plan & 6 Weeks Paid Training & Tuition Reimbursement
WC Adjuster (Claims Adjuster Analyst) Qual-Lynx
Investigates, evaluates, disposes of and resolves the most complex claims and highest exposure with minimal supervision. Includes the investigation, determination and evaluation of coverage, liability and damage, and the setting of proper reserves in a timely manner in accordance with legal statutes, policy provisions and company guidelines.
Review, investigate and analyze Workers' Compensation claims.
Interact with injured employees to ensure awareness and understanding of the Workers' Compensation process, requirements and entitlements.
Manage potentially high exposure and complex claims.
Establish claim reserve levels by estimating the cost of each assigned claim; monitor reserves and update amounts as necessary.
Manage diary and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
Close all files as appropriate in a timely and complete manner.
Oversee and coordinate medical treatment for injured employees and provide information to treating physicians regarding employees' medical history, health issues, and job requirements; provide direction to assigned nurse case manager where applicable.
Identify subrogation potential and pursue the process of reimbursement.
Communicate with defense attorneys regarding litigated cases; make recommendations regarding proposed strategies for claim resolution. Extend bona fide offers, where warranted.
Analyze, compute and process indemnity payments for all appropriate benefits due, including TTD (temporary total disability) PPD (permanent partial disability) and PTD (permanent total disability).
Identify all potential liens and credits available and apply them as appropriate.
Attend and participate in staff meetings and keep supervisor informed of status on all assigned cases and plan of action. Stay abreast of new trends, pending legislation and case law related to workers' compensation.
Process PARs (payment authority request) when applicable.
Assign to the field investigator for GOTCHA visitation within the account specific timeframe.
Manage self-insured retention excess reporting.
Routinely interact with clients, claimants, attorneys, investigators, experts and other vendors. Attent client meetings and present PARS.
Bachelor's degree preferred, HS Diploma required
At least 2-3 years of experience New Jersey lost time workers' compensation claims required
Knowledge of client and carrier claims procedures required
Understanding of self-insured retention excess reporting strongly preferred
Proficiency with claims related software (iVOS a plus)
Strong proficiency in MS Word and Excel required
Excellent verbal and written communication skills required
Ability to multi-task and work manage multiple priorities
Strong negotiation skills preferred
Excellent organizational skills required
Customer Focus orientation required
Strong analytical skills required
Commercial Banking Associate (Cba) - Multi Division Support - 6111 N. River Rd - (Nb16528)
The primary responsibility of the Commercial Banking Associate (CBA) - Multi Division Support is to provide high quality service to clients, prospects and associates, while performing the work assigned. This individual will have the unique and rewarding experience of supporting a variety of commercial divisions including Commercial C + I, Commercial Emerging Middle Markets, Commercial Real Estate and Commercial Specialty Groups.
Regular travel amongst the Chicago metro and suburban branches will be required. The incumbent works as part of the department team to ensure individual and department goals are met. Although the CBA has primary responsibility for supporting the Lending Officers, this employee should also be able to perform all duties of a Personal Banker, including sales.
Essential Duties and Responsibilities
Has an awareness of general banking products and services provided by other departments, such as Treasury Management and Wealth Management products, and has the ability to initiate referrals to these departments.
Has knowledge of banks products and services, pricing and internal requirements, and is able to communicate these effectively to customer.
Operates network computers/software, and other equipment necessary to handle financial transactions. Has knowledge of Client Builder and Custom Lender.
Has complete understanding of the Bank’s Credit Policy, including individual Officer Authority and Loan Committee authority.
Provides back up support in loan processing and loan documentation such as, but not limited to: Ordering - Illinois Complete Search, Tract Search or Title Insurance, Flood Determination, Proof of Insurance.
Accurately packages executed commercial loan documents and ensures they are delivered to Loan Documentation in a timely manner, including verifying that documents are signed by customer and officer, proper authority is indicated, and all supporting backup documentation is included.
Directs or performs all account maintenance activities requested by customers and management.
Is able to direct requests from customers for such items as: name and address changes, check orders, issue/renew/cash CDs; signs up customers for direct deposit and automatic bill paying by ACH; answers rate inquiries and quotes rates (APY / APR); accepts orders for stop payment (checks, ACH), collection, wire transfer, and savings bonds; provides statement printouts, orders Visa Check Card/ATM cards and PIN numbers; provides notary service.
Promotes bank services and cross-sells bank products.
Knows where the CRA notice, statement and public disclosure file is located in the branch and who the CRA Officer is.
Orders department supplies. Calls for required maintenance and repairs for equipment located within the department.
Provides relief or backup coverage for other employees as required.
Accepts mail deposits from customers and correctly processes these transactions.
Process Daily Overdrafts online, in a timely manner.
Processes customer on-line transfers between deposit accounts.
Opens and closes accounts for Business customers using the Desktop system with 95% accuracy.
Answers department telephones as necessary, taking complete and accurate messages for associates and handling as many customer requests as possible without passing them on.
Process all requests for loan documentation through the Custom Lender System and completes all required data entry fields.
Gains knowledge of banks General Ledger and is able to properly process tickets for items as needed.
Participates in on-going training.
Has the ability to handle reporting suspicious transactions/activity/situations to appropriate personnel.
Processes customer requests for payments and advances through loan servicing forms.
Complies with all applicable federal and state laws and regulations.
“LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy.
Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); and three years related experience and/or training; or equivalent combination of education and experience.
Must have reliable transportation and must be flexible to travel to MB branch network which encompasses Chicago Metro and suburban areas. Locations may change on a weekly basis and must be flexible to accommodate these changes.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have basic knowledge of Word, Excel and Access.
Certificates and Licenses
No certifications needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
The employee is required to travel between branches, if needed.
This job has no supervisory responsibilities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening.
Motor Bodily Injury Complex Adjuster
CL - Claims
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
AIG Europe Limited (Ireland branch)
We are looking for a Claims Adjuster to handle our Motor Bodily Injury Claims portfolio of complex claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution. This role will ensure mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders and provide a high standard of customer service and adherence to legal and regulatory requirements.
Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
Work with Team Manager ensuring effective vendor and litigation management on Complex claims within a personal allocation.
Strive for continuous improvement on claim file handling with feedback and support through the
Quality Assurance Review processes
Contribute to maintenance of best practice procedures for Bodily Injury Complex claims, consistent with global best practice.
Demonstrate an excellent standard of technical claims competence for handling moderate complex claims
Handle complex claims allocated within agreed level of authority limit
Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense
Effective communication of key Complex claims and Bodily Injury Claims portfolio messages to internal stakeholders.
Financial control through consistent reserve and other financial transaction discipline
Accurate and consistent policy interpretation
- Specialist knowledge in Motor – Bodily Injury technical
- A strong knowledge of legal / regulatory and litigation / procedural
requirements for their line of business
- Policy language skills enabling accurate and consistent policy wording
- A basic knowledge of legal / regulatory and litigation / procedural
requirements for their line of business
- Experience in effectively following up on recommendations from technical
claims audits and continuous claim handling improvement
Personal Lines specialist knowledge:
- Personal Lines claims handling. Road Traffic Accidents / Auto Liability, Auto
Repair, Credit Hire / Auto consequential loss, Bodily Injury claims
Qualifications and experience:
Must have a formal insurance qualification
Must meet Central Bank of Ireland minimum competency standards for Claims
- Excellent organizations skills with the ability to contribute effectively
within a team environment
- Ability to work with claims stakeholders to effectively direct claims
Ability to offer prompt technical and service excellence
Ability to communicate information clearly and concisely both verbally and in
- Excellent PC Skills
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives
Senior Workers' Compensation Claims Adjuster
Who We Are
ProService is Hawaii's leader in the fast-growing field of Human Resources Administration. Ranked near the top of the Hawaii Business "Top 250" and named one of the "Best Places to Work in Hawaii," we are a fun-loving and entrepreneurial organization with a strong vision for the future. Our proud, passionate employees are committed to doing great things for our 1200+ clients, who rely on ProService to provide best-in-class health care benefits, workers' compensation, payroll services and human resource support. Our employees are empowered to make a difference. They are well supported in their efforts to continually improve both themselves and our company. We recognize and reward top performance, and provide opportunities for growth in a fun and energetic work environment.
The Senior Workers' Compensation Claims Adjuster effectively manages, processes, and resolves workers' compensation claims filed by ProService's clients' work site employees in a timely and cost efficient manner.
Review, examine, investigate, analyze and adjudicate workers' compensation claims
Interact with claimants to ensure awareness and understanding of workers' compensation process, requirements and entitlements
Prepare and issue notices in accordance with mandated requirements
Establish claim reserve levels by estimating the cost of each assigned claim and monitoring/updating reserves amounts as necessary
Serve as liaison between clients, employees/claimants, medical providers and legal professionals
Thoroughly prepare for and attend hearings
Successfully negotiate settlement in accordance with claims management guidelines
Develop and maintain internal systems for data collection and entry, financial analysis and report generation
Maintain diaries and plan of action to ensure timely management of claims handling
Ensure excellent customer service to ProService's clients and its clients' worksite employees
The ideal candidate should possess the following qualities:
3-5 Years workers' compensation claims adjusting experience
Ability and desire to learn new skills and knowledge
Good problem-solving skills
Aptitude to learn workers' compensation laws, adjudication and regulatory process
Attention to detail; does not let details slip
Drive for Results
Independently driven to exceed goals successfully
Is constantly and consistently on of the top performers
Follows through and goes the distance to get something done
Preemptively and accurately assesses clients' needs throughout the relationship
Develops strong relationships with clients' key decision makers
Identifies issues early and works with clients and internal staff to resolve those issues with minimal client relationship disruption
Ability to motivate team to achieve performance goals
Strategic and process driven thinker, problem solver
Great manager and developer of people
Ability to develop effective management tools and process to improve high-level TPA management
Effective communication and presentation skills
Detail Oriented, multi-tasker who thrives in a competitive work environment
- Ability to effectively carry out complex initiatives or projects from start to finish with minimal oversight
Team player who lives the ProService core values
Ability to build and maintain strong relationships with other departments within ProService
Adaptability to a changing work environment
Ability to accept feedback and constructive criticisms
Exhibits and applies the core value in everyday job duties
Last but definitely not least!
ProService Hawaii provides a comprehensive set of benefits to our employees, including 100% paid employee health care, paid time off, and 401k matching, as well as tuition reimbursement and more. We are currently looking for talented, team-oriented and dedicated professionals who share our passion for best in class customer service. If this is you, then ProService Hawaii may be a perfect fit!
Healthcare Transaction Processing- Health Adjuster
Concentrix is seeking detail oriented individuals who are looking to start or continue their careers as a Medical Claims Processor at our Wade Hampton Facility. These positions will be processing Physicians, Specialist, Facility, Medicaid and Medicare Claims for a leading Healthcare client.
High School Diploma or equivalent required. College degree is preferred.
1763- New York Individual Accidental Health Adjuster License Required
Previous claim processing experience is a plus but not required
Strong communication skills and basic math skills required.
Strong learning agility
Ability to locate and interpret complex information from approximately 10 computer applications residing in a Windows environment
Ability to work in a customer-focused environment. Accuracy, customer satisfaction scores are key!
Ability to succeed within a team environment.
Responsive to feedback.
Self-motivated - ability and desire to go the "extra mile"
Ability to work in a fast-paced virtual environment
Ability to pass a pre-employment background and drug test
Training and Working Hours
9 -12 Weeks training Class ; times will be an 8 hr time between 6am
- 8pm M-F
After training the work hours will be 40 weekly hours: 5 day rotation 8 hour shift between the hours of 3am-10pm Mon
- Sun . This shift will be provided once you start the training process.
If you have Medical Claims experience and are motivated to advance your career then apply today! We have interview times available immediately!
Please send resumes to: Arika.Aerts@Concentrix.com
Understand Customer's Claim Processing Policies/Guidelines and allow, deny claim payment based on the same
Ensure every claims is handled correctly and timely 1st time and every time
Follow Customer's and healthcare industry regulations and policies
Ensure compliance with insurance procedures and allotted benefit coverage
Oversee claims processing and correct payments of claims
Monitor and Track self- performance on real time basis
Send denial letters on claims and send follow-up requests for information
Review payment reports for accuracy and compliance
Training and Working Hours
9 -12 Weeks training Class ; times will be an 8 hr time between 6am
- 8pm M-F
After training the work hours will be 40 weekly hours: 5 day rotation 8 hour shift between the hours of 3am-10pm Mon
- Sun . This shift will be provided once you start the training process.
- Full Time with Benefits
Please Contact Robert Adger @ Robert.email@example.com ; Please no Phone Calls
What we Offer:
A rapidly growing company with significant career growth opportunities
A culture committed to teamwork and continuous improvement
An attractive compensation package including medical, dental; PTO, paid holidays.
Concentrix Corporation is the global business process outsourcing division of SYNNEX Corporation with award-winning expertise in providing our clients with platforms and services to support the customer lifecycle. From locations in the Philippines, China, Costa Rica, Nicaragua, the United States, United Kingdom, Hungary, India and Japan, our more than 45,000 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation. Come experience the Concentrix difference!
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as desired.
- A SYNNEX Corporation Company is an Equal Employment Opportunity employer M/F/D/V and is committed to the Quality Policy.
Claims Adjuster (3834)
The candidate will be responsible for handling claims which may include government or commercial accounts, consumer customers in an accurate and timely manner. They will speak with customers, agents, and accounts, to investigate and resolve issues, as well as utilize the service of the repair firm network to provide inspection of the damages. The Adjuster will assess the situation to determine liability by analyzing all shipping documents, contract agreements, Tender of Service, Interline agreements, and Rules and Regulations. Communication of claim settlement may be in either verbal or written form.
Verify and investigate all aspects of the claim to ensure legal liability of the settlement is established and accountable parties are identified and notified.
Utilize all contract paperwork, contract agreements, repair firm assessments, hauler/agent/helper/account//customer communication in the assessment of liability and the investigation of the claim.
Determine the value of claimed items, repair options vs. cash-out and pre-existing damage vs. transit related damage. Review carrier liability and propose the settlement offer with the customer. Negotiate any disagreements in the initial offer and establish final settlement. All settlements must be within legal carrier liability and meet the contract terms of the move.
10% Maintain Records
Keep accurate notes which may include conversations and justification for approvals/denials.
5% Repair Firms
Direct repair firms in providing the necessary inspection and repair reports to ensure accurate and timely settlement.
Various projects as assigned.
High School Diploma required, AS or BS degree preferred
Minimum 1-3 years in Claims or Customer Service setting
Excellent verbal, written, and problem solving skills a Must
PC experience required, including Word and Excel
Must be organized and able to multi-task
Must enjoying speaking directly to the customer to move toward claim settlement
SIRVA is a leading partner for corporations to outsource their mobility needs, relocating and moving their executives and staff globally. SIRVA offers an extensive portfolio of mobility services across approximately 170 countries providing an end-to-end solution to deliver an enhanced mobility experience and program control and security for customers.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.
SIRVA has a portfolio of well-known and recognizable brands including Allied Van Lines, north
American Van Lines, SMARTBOX, and Allied Pickfords. For more information please visit www.sirva.com.
Coordinates the review and collection of delinquent consumer loans to ensure compliance with banking laws, regulations, and Fulton Financial Corporation polices. Enters data to Online Collection System via a computer terminal. Works to ensure proper collection and follow up on their consumer portfolio.
Maintain an automated history of delinquent installment loans and lines of credit. Contact delinquent customers by telephone, letter, and field calls visiting customers at their residence to make arrangements to bring their accounts to a current status. Make recommendations to Collection Manager for legal action. For charge off analysis, compile all information, Appraisal, Lien Searches, Credit Bureau, Summary of collection efforts etc. necessary to recommend accounts for charge off.
Assist in the repossession of property under lien. Coordinates collection efforts with branch and other departments.
Assist in the Early Intervention Process when speaking with a customer to go over options and send out Cert Letter and packages as needed. As well as ordering skip traces and field calls as needed when no phone contact is possible.
Represent the Bank at sheriff sale or bankruptcy proceeding. File and present Bank's case at civil complaint hearings.
Complete various floor plan audits each month, for both true floor plans and lines of credit. In addition they will review their findings with the Vice President FFC Collection Manage/ Floor Plan Officer and report on any potential problems.
Assist in the enforcement of insurance requirements for property under lien.
Assist Bank customers in curing the delinquency and bringing the account to a current status, as well as making recommendations for re-aging and extensions to Collection Manager.
High School Diploma or equivalent experience.
1 or more years Banking experience. (Preferred)
EEO Statement Fulton Financial Corporation ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
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