Bell Maker Job Description Sample
Responsible for greeting guests at the front entrance to the Hotel, and safely, courteously transporting their luggage to the Front Desk and then to the guest's room.
ESSENTIAL DUTIES AND REQUIREMENTS:
Interacts effectively with the public and Team Members. Perform excellent customer service at all time.
Carries luggage for arriving and departing guests; upon arrival, transports luggage from the Hotel entrance to the Front Desk, then to the guest's room, and upon departure, transports luggage from the guest's room to the Hotel Lobby, then to the vehicle the guest is departing in.
Explains accommodation appointments and equipment to guests upon entry into guest's room; informs guests of proper operation of room locks, televisions and thermostats.
Responds to guests' requests, complaints or inquiries courteously and promptly.
Maintains a working knowledge of Company facilities, as well as special events on property, in order to advise guests of same, whenever possible.
Possesses a good working knowledge of all room locations, types, and special features; maintains information on all outlets, including hours of operation, and local attractions.
Routinely inspects public areas, including rest rooms, elevators, and front entrance, performing light janitorial duties as necessary, to keep the areas clean and free of debris.
Remains receptive and visible for guest service at all times.
Assists in locating misdirected or lost packages for guests and delivers them to guest's rooms.
Assists if needed with Hotel Housekeeping and Central Reservations.
Responsible for maintaining consistent attendance.
Any reasonable request made by management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
The Team Member is regularly required to lift, push, pull, and carry luggage and other guest items in excess of fifty pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Team Member frequently is required to work in outside weather conditions.
The noise level in the work environment is usually moderate. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.
Must possess excellent communication skills. Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail.
Delivery Biker(03313) - 3626 Bell Blvd
ABOUT THE JOB
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can.
What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be.
You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you.
Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.
JOB REQUIREMENTS AND DUTIES
You must be 18 years of age and have access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Ability to differentiate between hot and cold surfaces.
Far vision and night vision for driving.
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
For short distances for short durations
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Paperwork is normally completed in an office at a desk or table
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
During delivery of product, navigation of five or more flights of stairs may be required.
BASIC FUNCTION: To greet quests and owners arriving and departing from the hotel. Open doors, park cars, tote luggage and guest's personal belongings to and from their rooms.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Assist guests in checking in and out of the Grand Summit Resort Hotel and Conference Center and generally maintain appearance of the hotel lobby and entryway. Responsible for toting guest's personal belongings to and from room upon check-in and check-out while maintaining a high level of security with the guests items.
Maintain working knowledge of arrivals and departures, and Mount Snow activities and events.
Keep an accurate account of all cars valeted and the relative proximity of the cars. Provide claim tickets for vehicles, make sure vehicles are delivered to the guest or visitor free of snow and ice at any hour of the day or night.
Assure safety and security of luggage, skis and vehicle keys. Maintain traffic flow on the access road, hotel parking areas and Port Cochere, making sure the flow is smooth and minimizing any delays.
Check skis and bicycles into ski check, and provide tags for retrieval. Maintain accurate logs.
Maintain familiarity with resort restaurants, as well as off mountain tourist attractions and business locations.
Keep assigned areas clean including bell storage areas, closet, hotel lobbies, ski/bike check clean. Vacuum carpets, clean windows, shovel snow, remove trash, empty ash cans, maintain fireplace, dust, etc.
Maintain knowledge of the hotel's fire system and procedures in the event of an emergency.
Provide superior service to our customers (internal and external) at all times. Interact with the guest and respond to all guests in a courteous efficient manner.
Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Perform other duties as assigned.
Supervision is received from the Front Office Manager and shift leader
High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience.
Ability to fluently read, write, understand and speak the English language.
Valid Driver's License with clean driving record. Must be 21 years of age to drive company and guest vehicles.
The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
FT Bell Attendant - Casa Marina
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and communication skills
Ability to work flexible hours
Ability to work under pressure
Ability to work on own and as part of a team
Commitment to respond to Guest requests and deliver high levels of service
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience as a Bell person
Previous experience working within a hotel
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Requisition Number: 27310 Job Title:
BELL ATTENDANT Working Title:
Bell Attendant Salary: $16.71 - $21.59 hourly Job Type: Career Department Name: 3192-LUSKIN CONFERENCE CENTER Department Website URL: Job Summary Statement:
The Bell Attendant is primarily responsible for welcoming guests to the hotel. Incumbent is in constant communication with the Front Office to ensure guests are comfortable with accommodations and are familiar with room offerings and features.
The Bell Attendant will greet and escort guests to rooms, open doors and assist guests/visitors entering and leaving property, and inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Incumbent will identify and explain room features to guests, transport guest luggage to and from guest rooms and/or designated bell area, and assist with luggage storage and retrieval.
The Bell Attendant will assist guests and visitors in and out of vehicles, including assisting guests with loading/unloading luggage and any special needs. Incumbent will supply guests with directions, arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. The Bell Attendant will also communicate parking procedures/rates to guests/visitors.
Bell Attendant staff are required to assist passengers during the loading and unloading process with the highest level of customer service and ensure that the University guest services' vehicle is clean, charged, and any necessary services are communicated to the appropriate person.
Must be able to work in a fast-paced environment. Must be able to work nights, weekends and some holidays. Percentage of Time: 0.50 Shift Start: variable Shift End: variable Qualifications for Position
15 Records Qualifications Required/Preferred
One year of front desk / bell attendant experience in a hospitality/hotel environment.
Minimum of two years' customer service experience.
Excellent customer relations skills.
Demonstrated communication skills.
Strong organizational skills with the ability to multi-task in a fast paced environment.
Proficiency in speaking, reading and writing standard English.
Ability to speak on a one-on-one basis using appropriate vocabulary and grammar to convey information to individuals at various organizational levels.
Skill in writing sentences to prepare brief business communication.
Ability to establish and maintain effective working relationships with guests and colleagues.
Ability to stand, walk, crawl, climb, stoop, push, pull, and crouch for extended periods. Able to repeatedly raise or lower objects weighing up to 50 lbs. from the floor to waist high and rotate upper torso. Ability to work in dirty and noisy conditions, in wet or humid weather and in fluctuating and/or extreme temperatures.
Ability to establish and maintain cooperative working relationships with employees at various levels.
Skill of interacting diplomatically with the public in a high-volume, public setting.
Ability to perform well under conditions of a fluctuating work load.
Available to work varying schedules; including evenings, weekends, holidays and over time in order to reflect the business needs of the conference center.
Must possess a Valid California Driver License in order to drive University vehicles.
Required Additional Posting InformationBargaining Unit: SX-Service Application Deadline: 04-03-2018 External Posting Date:
Quicklink To Posting: hr.mycareer.ucla.edu/applicants/Central?quickFind=72384 Special Instructions: Contact information: Number of Positions: 1 Special EmploymentDesignations/Requirements Per UC PolicyConflict of Interest:
N/A Critical: Continued employment contingent upon completion of satisfactory background investigation. Driving Record:
Position is subject to the California DMV's "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record. E-Verify Check:
Certain positions funded by federal contracts/subcontracts requires UCLA to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.
More Information This position does not require E-Verify check. CANRA:
Is this position designated as a mandatory reporter under CANRA? No Other Special Employment
Age Requirement: Applicants must be 18 years or older to be eligible to be hired.
Drug Test: Employment is contingent upon completion of satisfactory drug test.
Pre-employment Physical: Employment is contingent upon completion of satisfactory pre-employment physical examination. Position is subject to performance standards and other requirements of the University wide Police Policies and Administrative Procedures.
Return to Search Results
FT Leasing Consultant Bell Parkland
Leasing Consultants have primary marketing responsibilities as they pertain to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases.
Essential Functions and
Provide excellent service to all residents, prospects and visitors to the communities
Effectively lease apartments and sell properties products and services in accordance with budget guidelines
Follow Fair Housing Standards in all matters when working with prospects and residents
Follow up on leasing traffic entries and monitor traffic trends
Maintain thorough product knowledge of property and that of major competition
Conduct outside marketing activities in order to position Bell communities as communities of choice
Coordinate the application review for each lease including credit and income verifications
Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation as indicated on checklist
Ensure the condition of leased apartments prior to move-in, including a final inspection and walk through with resident
Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
Provide excellent customer service to residents, ensuring their needs are met
- Additional duties as assigned
Knowledge, Skills and Abilities:
Must have excellent written and verbal communication skills
Must have strong marketing, creativity skills
Must have strong working knowledge of MS Office Suite, and ability to use computer
Knowledge of Onesite, Yieldstar or other similar programs preferred
Must demonstrate support of Bell Core Values
Must demonstrate support of BAL strategic drivers
Must demonstrate ability to provide exceptional customer service
Must demonstrate ability to successfully work on a team
Must be able to clearly communicate both orally and in writing
Must be able to understand directives both orally and in writing
Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible in any situation, able to shift priorities
Must be able to perform basic to intermediate mathematical functions
Must present a professional image
Must be resourceful and well organized
Education and Background:
- BA/BS in business, sales or related field, relevant experience or a combination
- 1+ years multi-family leasing experience or 1+ years B2B selling experience desired
Bell Partners, Inc. ("BPI" or the "Company") is an equal employment opportunity employer. BPI's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is BPI's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
Note to Applicants: Smoking is prohibited in all indoor areas of Bell Partners Inc. unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.
The Bell Attendant is a Seasonal position ending January 7, 2019 and is responsible for providing bell service to guests by taking luggage, etc to/from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding; other assigned duties to facilitate guest services and efficient management of the hotel.
Provide bell service to guests by taking luggage to and from room, including tour groups and individual guest parties or as directed by Executive Housekeeper and/or Front Desk.
Assist tour drivers and/or tour escorts as necessary with baggage schedule, special requests, etc.
Attend to tour group luggage delivery and pick up in a timely manner, ensuring proper procedures for handling tour luggage are followed in detail.
Assist the Front Desk in delivering messages, running errands, providing information and directions to facilitate guest's needs.
Stock storage closets with clean linens and guest room amenities.
Complete scheduled inventory of mission linens and guest room amenities as required.
Clear hallways of soiled linens, pool towels, trash, recycle waste and deposit in appropriate bin or dumpster.
Deliver and/or gather all rollaway beds and used cribs and ensure equipment is placed in the correct closets.
Assist the Common Area Attendants in maintaining the cleanliness of the lobby areas, entrances and other public areas of the hotel facilities.
Take outgoing mail to the mail box and retrieve incoming mail. Place all received shipments in the appropriate storage.
Unlock (AM shift) or Lock (PM shift) the pool and exercise rooms.
Adhere to all Xanterra Grand Canyon Railway lost and found procedures.
Check luggage, packs, etc. in bell storage area and maintain security of items in storage.
Complete all Bell Attendant paperwork and submit to Executive Housekeeper or Front Desk.
Adhere to all safety and risk management policies management as necessary.
Wear required personal protective equipment as required while performing job.
Other duties as assigned.
Ability to follow directions.
Ability to read and follow detailed directions to ensure proper delivery and pickup of guest baggage.
Ability to handle the physical aspects of the job, bending, twisting, frequently lifting and transporting luggage and pushing/pulling linen carts throughout the course of the shift.
Financial Center Operations Manager - 32Nd Street And Bell Financial Center - Phoenix, AZ.
Financial center operations managers (FCOMs) play a critical leadership role in the financial center and are required to exercise discretion and independent judgment, as necessary. They are accountable for the operations of the financial center with oversight of functions that service the teller line, day-to-day policy and procedure adherence, and improvement of financial center performance. FCOMs also assume leadership responsibility for the financial center in the financial center manager's (FCM) absence and ensure that the FCM's directives are implemented.
Risk and Operational Management
Manage the financial center operations
Provide oversight on all operational activities including transaction accuracy and execution of operational leadership tasks
Identify risks, prioritize areas of focus, educate associates on avoiding risks and create action plans to correct issues
Ensure that in the event of a new procedure, product or operational change, associates are informed and properly executing the change in compliance with regulations and policy
Track and manage service and operational performance metrics through monitoring of daily activities and reports; if necessary, develop, communicate and execute action plans to close gaps between goals and results
Ensure day-to-day service and sales activities comply with standards for customer and operational excellence and meet regulatory compliance requirements
Ensure associate and customer safety
Ensure a customer experience consistent with our brand
Ensure customers/clients are connected to the appropriate teammate to help them achieve their financial goals; make sure all sales, service and specialized needs are met; and help drive overall revenue growth.
Capitalize on all referral opportunities to help customers obtain the full value of their Bank of America relationship
Leverage available resources and technologies (tablets, bank by appointment, etc.) to optimize the customer experience and serve our customers with operational excellence and accuracy
Provide a value-added customer experience that leads to improved satisfaction and sales
Handle customer escalations in the absence of the FCM; ensure enterprise complaint tracking is executed
Own resource management for the financial center
Assist associates in handling more complex transactions and resolving issues that require an in- depth understanding of regulatory compliance and policy and procedural knowledge
Coach associates to be efficient and in compliance with established policies and procedures in customer service, operational procedures, transactions accuracy and customer engagement
Proven results exceeding goals in a customer-centric, results-driven environment
Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
Strong financial and business acumen including experience interpreting reports to drive performance
Proven record of balancing risk and making sound decisions while achieving business goals
Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service
Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
Proficiency in computer skills and professional programs (for example, Microsoft Office)
Availability to work weekends and/or extended hours as required to run the business
Bilingual (fluent verbal and written)
Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality
Posting Date: 01/22/2018
Location: Phoenix, AZ, 32ND STREET AND BELL IN STORE BC, 3246 E Bell Rd, - United States
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
Service Representative - Bell Gardens, South Gate, Lynnwood, Maywood, Cudahy, CA
The FGXI Service Representative position serves as the primary point of service for our retail store managers. The Service Representative is responsible for assuring all aspects of our retail execution strategy are implemented at shelf level. The Service Representative will receive weekly direction regarding specific service objectives and timelines for completion. FGXI field service covers a full scope of major grocery, drug and mass merchandising accounts. Product lines serviced vary by account but may include:
FosterGrant Reading Glasses
Magnivision Reading Glasses
Jewelry service for outside vendor
Your primary responsibility as an FGXI Service Rep is to establish an ongoing partnership with the retailers you service. In store task typically include:
Removal of damaged product
Writing of credits
Taking in store inventories or cycle counts
Checking for receipt of new merchandise and filling fixtures
This job requires that you access email regularly. You will also transmit the results of your in store activity directly onto our website via internet. Your ongoing supervision and training will be through an FGXI District Manager in your general geographic area. The FGXI service rep position offers the flexibility to work the weekday hours which are most suitable to your schedule. Number of hours and store count varies by area. At FGXI you will be part of a merchandising team which values your contribution to the overall success of the organization.
Full-Time/Part-TimePart-Time Hours Per Week
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
The Bell Captain leads and trains the bell staff. The Bell Captain greets and assists guests, takes care of luggage, runs errands and delivers items in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. In some circumstances, the Bell Captain is assigned van driver duties or other responsibilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lead the bell staff. Conduct bellperson training, either one-to-one or by group, as needed.
Foster good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service.
Greet and open doors for guests in a friendly and courteous manner.
By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas.
Answer guest inquiries about hotel services and in-house events, etc. Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations.
Issue claim checks when requested to store guest luggage/items. Return guest luggage/items upon receipt of claim checks.
Maintain and clean the designated lobby station and baggage room; standing ready to assist guests. Clean and maintain baggage carts.
Deliver messages and valet to guest rooms.
Keep lobby doors and windows clean, maintain front entrance plants watered when not busy with guests.
May clean, inspect and maintain hotel vehicles. May perform pick-ups and drop-offs at local areas.
Report all tips in compliance with company policy and IRS regualtions. Attend department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests and associates.
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience: High school education or related experience. Two or more years of bellperson/bell captain, or related experience required. A driver's license and proven ability to safely drive may be required. Familiarity with hospitality industry practices preferred.
Skills and Abilities: Ability to understand and provide friendly guest service. Knowledge of hotel and the city. Ability to understand and provide friendly and proper guest service. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort:
Physical work is a primary part of job.
Work is normally performed in an interior hotel environment with cleaning supplies, equipment and machines.
The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.
Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50-100 lbs.
While performing job duties, the associate is required to speak, listen and write.
The job requires close vision with or without corrective lenses.
The Westin Chicago North Shore offers competitive health and welfare benefits, hotel discounts, 401k, and career opportunities
The Westin Chicago North Shore is proud to be an Equal Opportunity Employer and Drug-free Workplace. EOE/M/F/Vets/Disabled
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!