Bellhop Job Description Sample
Baggage Porter And Bellhop
Duties involve transferring luggage, trunks, and packages to and from rooms, loading areas, from horse and buggies by hand or using baggage carts; greeting incoming guests and escorting them to their rooms; receiving and marking baggage by completing and attaching claim checks, assisting physically challenged travelers and other guests with special needs; arranging transportation for guests; explaining the operation of room features such as locks, ventilation systems, and televisions. Requirements No experience necessary, no minimum education required.
On-the-job training will be provided in all areas of baggage porter and bellhop work including: transferring luggage, trunks, and packages to and from rooms, loading areas, from horse and buggies by hand or using baggage carts; greeting incoming guests and escorting them to their rooms; receiving and marking baggage by completing and attaching claim checks; etc. Employer will offer 40 hours of work per week. Work shifts vary, (7 a.m. to 3 p.m., 3 p.m. to 11 p.m., 11 p.m. to 7 a.m., and split shifts), 5 to 6 days per week, Monday through Sunday, weekend and holiday work required.
Work will be performed on Mackinac Island in Mackinac County, Michigan. Workers will be paid no less than $10.40 per hour. Overtime available at time-and-a-half at the rate of $15.60 per hour (5 to 20 hr./wk. possible especially during peak demand period of June, July and August). Employer will use a single work week in computing wages due.
Workers will be paid bi-weekly on Thursday by direct deposit. Employer will make all deductions from the worker’s paycheck required by law. Housing and meals are available at $119/week and, if elected, the cost for housing and meals will be deducted from pay on a weekly basis.
Employer will arrange and pay directly for worker’s transportation and subsistence (meals and if necessary, lodging) from the place of recruitment to the place of work. Upon completion of the period of employment covered by the job order or where the worker is dismissed earlier, the employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker’s voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved.
Daily subsistence will be provided at a rate of at least $12.09 per day during travel to a maximum of $51.00 per day with receipts. Worker is responsible for daily transportation to and from the work site. The employer will reimburse the worker all visa, visa processing, border crossing and other related fees in the first workweek.
Any tools, supplies or equipment required to perform the duties of the job will be provided by the employer at no cost to the worker. Benefits Grand Hotel employees are eligible for 20% off merchandise at Grand Hotel shops, as well as 25% off meals at Grand Hotel restaurants, such as Gate House, Woods, Jockey Club, and Sushi Grand. Employees and their guests are also eligible for Friends and Family rates on specific dates if they would like to stay at Grand Hotel for a discounted price.
Bellhop - Hospitality
Welk Resorts is a premier provider of points-based vacation ownership products. Founded in 1964, by famous band leader and television celebrity Lawrence Welk, the company currently operates five resorts: San Diego, CA, Palm Springs, CA, Lake Tahoe, CA, Branson, MO, and Cabo San Lucas, MX. The company has experienced significant growth and is adding two additional resorts in Breckenridge, CO and Kauai, HI. Currently, Welk Resorts is looking for a Bellman to work at our Escondido location.
Will provide guest service and assist with luggage and package delivery. Will also provide assistance in the retail warehouse with delivering merchandise to and from retail shops. Must have great customer service skills, the ability to lift 50 lbs and have a valid CA driver’s license. Must be available to work nights, weekends and holidays.
Our benefits include medical, dental and vision insurance, 401K, ESOP (Employee Stock Ownership Program), paid vacation and holidays and a full range of other benefits. Associates can get discounted movie tickets and gym memberships and Resort privileges include discounts on meals, retail purchases, golf, Bello Vita Spa and rentals at our Resort and other Welk Resort locations. Additionally, each associate can get two free tickets to any musical theatre or Welk variety show that is playing in the theatre and discounts on additional tickets. Welk Resorts offers a great mix of people and benefits with celebrations, recognitions, fun events and wellness programs. Come join us and our wonderful culture where team members come first
Overview Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business.Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we—and our clients—deeply value.
We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do. As an employee, you’ll have a rewarding and enriching work environment.
You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company.
At Canon, you’ll have more than just a job with competitive pay and benefits—you will have a long and rewarding career. Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology spanning information and document management, business process outsourcing and managed workforce services. Combining singular experience and domain knowledge, Canon Business Process Services enables organizations to improve operational performance while reducing costs and risk.
Named a Global Outsourcing 100 Leader in 2016 by IAOP for the tenth year, the company is a wholly owned subsidiary of Canon U.S.A., Inc.
Learn more at. Responsibilities GENERAL RESPONSIBILITIES Answers inquiries pertaining to establishments services; registration of guests; and maintain an in-depth knowledge of local shopping, dining, entertainment, and travel directions. Keeps records of room assignments, guest’s accounts, and other registration information.
Issues room keys. Prepares and explains charges at time of check out and processes payment. Date-stamps, sorts, and racks incoming mail and messages.
Answers, screens, and routes incoming calls and takes messages as needed. May type memos, correspondence, reports, and other documents. May issue escort instructions to bellhop and other employees.
May post charges, such as room, food, liquor, or telephone, to ledger. Makes and confirms restaurant, transportation, or entertainment reservation, and arrange for tours. May deposit guests' valuables in hotel safe or safe-deposit box.
May order complimentary flowers or champagne for guests. Arrange for, suggest, recommend, book, and confirm deliverable services. Maintains reception area in neat and orderly condition.
May issue visitor's pass when required. Ensures prompt and positive action on guest’s complaints, questions, concerns and suggestions. Conducts quality assurance follow-ups and inquires about establishment issues.
Qualifications PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS Physical activity required including bending, reaching, lifting and pro-longed periods of sitting, standing and/or walking. May lift and/or move up to 50 lbs. Mentalqualificationsinclude ability to perform all responsibilities efficiently and effectively Ability to guide guests to endpoint Good organizational skills MINIMUM QUALIFICATIONS To be eligible for this position, the applicant must meet the minimum qualifications.Deviations to this requirement must be approved by the
Compensation Manager or Vice President of Human Resources. EDUCATION Equivalent to two years junior college EXPERIENCE NECESSARY Approximately 3 years customer service related experience, preferably in a hotel setting KNOWLEDGE Ability to perform basic math. COMPUTER SKILLS Intermediate computer skills, including excel; ability to utilize web-based system to secure/edit reservations BASIC QUALIFICATIONS Effective written and oral communication skills. Strong customer service skills Delegation skills Knowledge of work flow procedures Negotiation skills Requisition ID2017-3243 # of Openings1 Category (Portal Searching)Administrative/Clerical
Valet | Bellperson - Full Time
Location La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks. Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match. Job Description To provide responsible care of luggage service, parking/return of vehicle, keys, and prompt, courteous service for all guests throughout the hotel stay. The Valet | Bellperson should ensure pleasurable accommodations and efficient handling of all guest needs. Responsibilities + + Follow Moments of Service or Forbes standards during every interaction with guests
Assist guest with parking their vehicle which involves issuing a completed claim ticket, and parking that vehicle in a designated parking space. This includes the ability to operate all standard motor vehicles, safely and in very limited parking area
Retrieve guest’s vehicles within a timely manner
Assist guests with luggage from vehicle to room and proper storage of luggage per guest request
Delivering of messages
Recommending different dining establishments, entertainment spots, and shopping centers. Including directions to popular destinations. Qualifications + + Excellent customer service, communication and problem solving skills
Previous Valet/Bellperson experience preferred
Excellent grooming and body language to represent the brand
Ability to work outdoors in all weather conditions
Ability to lift, push, and pull 100 - 150 lbs. frequently, and work on feet entire shift
Must be able to drive manual and automatic transmission
Must have a valid TX driver’s license
Must have an excellent driving record (less than 2 moving violations in the last two years)
Must be at least 21 years of age
Must have alcohol training certification (TABC)
Must be able to work a variety of shifts, including weekends and holidays Refer this job to a friend Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Requisition ID2018-21694 # of Openings6 Category (Portal Searching)Front Office Operations
Bellperson / Valet Drivers
This person is the first to welcome and the last to depart all guests/visitors arriving to/from the hotel, provides assistance with luggage and transportation needs and connects our customers with distinctively different and unscripted discoveries throughout their stay.Req ID:12643BRCity:RichmondEssential Functions:Enthusiastically welcome our guests anticipate their needs and respond promptly with your personal spirit, however busy and whatever time of day
Interact with and entertain our guests
Take initiative to go beyond the ordinary to resolve guest complaints and create loyalty
Escort arriving guests, provide history tours of resort and orientations to the guestrooms
Share stories of personal experiences and provide recommendations brochures, maps and collateral on guest activities, attractions and places of interest
Coordinate guest requests, reservations and miscellaneous tasks as required
Assist guests with transportation needs
Park and retrieve guest vehicles
Valid (state) driver’s license
Good driving record
Experience driving all types of vehicles
Fluency in English both verbal and non-verbalProvide legible communication and directions
Compute basic arithmetic
Job Type:Full Time Property:Quirk HotelArea of Interest:Rooms & Operations Company Introduction:Two Roads Hospitality is a company with a vision. Our core values are the hallmark of everything we do.
Through all of our collections and each of our properties, they describe every guest, owner, team member and partner. With more than 40 years of success in the hospitality industry, Two Roads Hospitality was reimagined in 2016. Included in our portfolio are the Alila Hotels & Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie Hotels brands.
Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join our family.Property Introduction:Quirk Hotel will be a 75-room boutique art-focused luxury hotel, bringing art and life together to create a unique hotel experience in downtown Richmond, VA. The historic mid-rise Italian Renaissance building was originally built in 1916 and is located in the heart of the Arts & Culture District, within walking distance to many shops, and restaurants. The hotel features and amenities include a signature restaurant and bar and gourmet coffee shop, located in the expansive Lobby along with a seasonal roof deck bar and approximately 3,000 square feet of indoor and outdoor meeting and event space and a highly visible prime location at the corner of West Broad Street and Jefferson Street. Quirk Hotel enjoys an ideal location that is proximate and easily accessible to the area’s major transportation arteries.State:VirginiaType of Position:Hourly Position
Bellperson & Valet
Bellperson & Valet
Job ID: FRO000038
Area of Talent:
Date Posted: January 11, 2018 What will I be doing?
Position Statement Provides excellence in service while checking owners and guests in and out of the property and responding to guest inquiries and needs. Follows brand standards at all times. Conduct that demonstrates commitment and dedication to our Spirit of Service culture and our company Values is expected at all times. What will I be doing? As a Bellperson you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards.
Greets and assists with owners and guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries. Monitor front entrance of property and guest’s arrivals.
Provides instructions and information regarding the amenities of the room and property services based on our brand standards.
The BellPerson will also assist in covering the gate when needed. Ensures an organized, safe and clean front entrance and lobby area.
Carries out reasonable requests by management including assisting other departments.
Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position. What is HGV looking for?
QualificationsWhat are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
A valid driver’s license
Minimum basic mathematical skills.
Use good judgment to deal with a variety of variables in guest and business situations.
Excellent interpersonal and service skills.
Previous customer service experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + 3-5 years of previous experience in this or a related job
Previous hotel experience What will it be like to be a Team Member with Hilton Grand Vacations? There’s something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations. Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.
Bellperson / Valet Driver
A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations + Retrieve and transport guest luggage + Inspect guest rooms and acquaint guests with these rooms and their features + Respond to guest inquiries and requests in a timely, friendly and efficient manner + Organize and store luggage, as needed, according to guidelines + Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments + Ensure messages and faxes are regularly delivered throughout the day + Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed + Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed + Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
Quality + Productivity + Dependability + Customer Focus + Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job:Guest Services and Front Office
Title:Bellperson / Valet Driver
Valet - Valet Parking
Job Title: Valet | Valet Parking | Sioux Falls
: VALET PARKING
Hours Per Shift: 8 hr
JOB SUMMARY Possess outstanding front line customer service and create a positive first and last impression to customers (patients, families, visitors, etc.) who use Valet Service at any valet entrance. Displays extraordinary professionalism and tact when interacting with customers at stressful and busy times.
Exert self confidence and remain in control amidst distractions. Demonstrates empathy and a caring attitude toward customers that are under stress. Must be able to work outside in all kinds of environmental elements and walk up to 8 miles a day at a steady pace.
These services of valet include assisting patients, families, and other customers by meeting and greeting them, parking their vehicle, providing directions, assisting anyone using handicapped areas and offering any other reasonable services. Valets are responsible for the general upkeep, inside and outside, of all valet entrances. When patients and visitors are ready to leave, the valet will retrieve the vehicle and return it to the customer.
The valet is also expected to assist any healthcare staff when discharging patients. This may include opening vehicle doors and/or loading personal belongings into the vehicles. Must be able to operate all types of motor vehicles using manual or automatic transmissions.
Is expected to create a favorable image of the Sanford campus by demonstrating a warm and caring attitude towards patients, visitors and family members, and their vehicle. Must be willing to extend a hand and welcome people. Good communication skills are required to deal effectively, tactfully, and courteously with all guests.
Must be perceptive to the needs of patients, visitors and family members and seek appropriate resource when needed. Must have a positive attitude, the ability to learn quickly and adapt easily to change. Possesses good problem solving skills.
If unable to answer customer's question, use available resources to try to find the answer. Able to consistently demonstrate good judgment during unusual circumstances and possess good critical thinking skills.
POSITION RESPONSIBILITIES This is an as needed position with 8-hour shifts starting between 5:00am and 1:00pm, days and evenings, no weekends or holidays.
QUALIFICATIONS When applicable, the employee must have a current valid Category II driver's license, and must meet all medical guidelines for Sanford Health Category II drivers. No specified level of education is required.
About Sanford Health: At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities. In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world. The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach.
Together, we can make a positive difference now, and in the future. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-243-1372 or send an email to firstname.lastname@example.org . In compliance with federal law requiring employers to verify new employees' U.S. employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .
Req Number: req12982
Valet Driver - THR - HEB Valet
Overview: Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at http://www.facebook.com/aramark and Twitter at http://www.twitter.com/aramark .
The Driver is responsible for maneuvering, navigating, or driving vehicles on site or to locations off property as business needs require. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Drives company/client vehicles to and from destinations in a safe manner
Complete daily vehicle inspection reports, clean and fuel vehicles/equipment as necessary
Responsible for the transport and loading/unloading of equipment and/or products when applicable
Report necessary maintenance or repairs on equipment and vehicles to management in a timely manner
Perform all job duties in a safe manner by adhering to all driving regulations, road signs, and company safety policies and procedures
Other duties and tasks as assigned by manager
Must possess a valid driver’s license
Previous experience as a driver preferred
Demonstrates interpersonal and communication skills, both written and verbal
Must have the ability to work independently with limited supervision
Requires occasional lifting, carrying, pushing, and pulling of up to 25 lbs. Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Hospital Greeter / Valet
Job Summary: The Greeter.alet is under the direction of the site Security Leader and Director focusing on traffic control and customer service. Proactively approaching, greeting, acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Transporting materials between facilities that are emergent. The incumbent may have access to highly confidential patient, employee and/or Mercy proprietary information, and must handle & protect the information in accordance with hospital & system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Mercy Hospital.
Active Maine Driver's license that meets EMHS driving history standards. High School diploma or GED is required.
Incumbent will be required to take and complete a Management of Aggressive Behavior course within the first 90 days of employment. Customer service experience is preferred but not mandatory. Must be able to maintain confidentiality.
Must be able adapt to changes in the work environment. Must be dependable and consistently report to work on time. Must be outgoing and friendly with great customer service skills.
Build relationships with repeat guests and employees. Must have a professional appearance.
1. Coordinate traffic flow in at hospital entrance. 2.
Maintain a congestion-free through traffic control, monitoring illegal parking, and immediately store vehicles. 3. Greet all guests; inquire about destination; give directions. 4. Inform guest of Hospital valet and self-park options, relevant services, hours of operation, and after-hours key retrieval. 5.
Assist employee and transport van drop-off and pick-up of the proper area for loading/unloading and direct deliveries to appropriate area. 6. Identify and arrange for extra support for extended wait times. 7. Receive and receipt a variety of valet payments. 8.
During peak times, operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations. 9. Ensure each guest receives outstanding service by providing a friendly environment, which includes greeting and thanking everyone. 10. Assist each guest with car doors, wheelchairs/strollers and belongings. 11.
Keep work area clean of debris. 12. Open/Close vehicle doors. 13. Assist guests with wheelchairs, directions, special needs, etc. 14.
Perform other duties as assigned. 15. Job duties may be modified at any time. 16. Drive materials, labs, records, drugs or other items that are emergent nonscheduled deliveries between campuses. 17. Performs additional duties as required or assigned.
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