Bellhop Job Description Sample
Bellhop - Nobu (Clv)
Baggage Porter And Bellhop
Duties involve transferring luggage, trunks, and packages to and from rooms, loading areas, from horse and buggies by hand or using baggage carts; greeting incoming guests and escorting them to their rooms; receiving and marking baggage by completing and attaching claim checks, assisting physically challenged travelers and other guests with special needs; arranging transportation for guests; explaining the operation of room features such as locks, ventilation systems, and televisions.
No experience necessary, no minimum education required. On-the-job training will be provided in all areas of baggage porter and bellhop work including: transferring luggage, trunks, and packages to and from rooms, loading areas, from horse and buggies by hand or using baggage carts; greeting incoming guests and escorting them to their rooms; receiving and marking baggage by completing and attaching claim checks; etc. Employer will offer 40 hours of work per week. Work shifts vary, (7 a.m. to 3 p.m., 3 p.m. to 11 p.m., 11 p.m. to 7 a.m., and split shifts), 5 to 6 days per week, Monday through Sunday, weekend and holiday work required. Work will be performed on Mackinac Island in Mackinac County, Michigan. Workers will be paid no less than $10.36 per hour. Overtime available at time-and-a-half at the rate of $15.54 per hour (5 to 20 hr./wk. possible especially during peak demand period of June, July and August). Employer will use a single work week in computing wages due. Workers will be paid bi-weekly on Thursday by direct deposit. Employer will make all deductions from the worker’s paycheck required by law. Housing and meals are available at $119/week and, if elected, the cost for housing and meals will be deducted from pay on a weekly basis.
Employer will arrange and pay directly for worker’s transportation and subsistence (meals and if necessary, lodging) from the place of recruitment to the place of work. Upon completion of the period of employment covered by the job order or where the worker is dismissed earlier, the employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker’s voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Daily subsistence will be provided at a rate of at least $12.09 per day during travel to a maximum of $51.00 per day with receipts. Worker is responsible for daily transportation to and from the work site. The employer will reimburse the worker all visa, visa processing, border crossing and other related fees in the first workweek. Any tools, supplies or equipment required to perform the duties of the job will be provided by the employer at no cost to the worker.
Grand Hotel employees are eligible for 20% off merchandise at Grand Hotel shops, as well as 25% off meals at Grand Hotel restaurants, such as Gate House, Woods, Jockey Club, and Sushi Grand. Employees and their guests are also eligible for Friends and Family rates on specific dates if they would like to stay at Grand Hotel for a discounted price.
Belmond El Encanto, a Forbes Five-Star luxury hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows dot the lush, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today’s luxury-seeking guest.
We are seeking a talented Valet with brilliant service and unwavering dedication to provide a warm, hospitable greeting to all guests and visitors arriving to and departing from the hotel, realizing that the bell staff creates the first and last impression of the guest experience. This individual will ensure all guests are oriented professionally and offered services in accordance to their needs with door, luggage assistance, directions.
Requires a clean driving record (zero points), the ability to drive a stick shift transmission, ability to provide excellent guest service that exemplifies professionalism and sincerity, clear thinking in pressure situations including check in, check-out of guests and ability to exercise good judgment, and a proven track record of building successful interactions, support and camaraderie among peers. Multilingual skills are preferred. Fully open availability is highly desired.
Belmond El Encanto offers a full array of benefits, including medical, dental and vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.
The Company offers paid time off, sick pay, a 401(k) program with Company matching, and an employee assistance program. Team members enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.
The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.
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