Bluefield Job Description Sample
Bilingual Wireless Retail Store Manager - Mercer Mall
Bilingual Wireless Retail Store Manager
Compensation: Average annual income including commissions for Retail Store Managers is $47,000/year with top performers earning over $60,000.
To Fast Apply text NOW to 97211 or click the apply button below.
Sprint by MobileNow is a national Sprint Preferred Retailer committed to providing Sprint by MobileNow customers superior customer service. We have 100+ locations with plans for continued growth. Our success is built on our unique process for delivering a great customer experience which allows your creative and unique personality to shine. MobileNow provides a fun and competitive environment with an incredible management development program that tracks your career path and provides incredible opportunities to learn and grow. Come and join our winning team of professional sales leaders.
Retail Store Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future while making decisions to keep the company's interests first. Leaders are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. Management is expected to recruit and develop a sales team as well as provide leadership towards the achievement of maximum profitability and growth in-line with the company's values and vision.
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance through coaching and training
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and trainings
Ability to work at least 45 hour work weeks
Excellent problem solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate, and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by carrier
Must be at least 18 years of age
Previous experience with Sprint, AT&T, Verizon highly preferred -- not required
College Degree Preferred, High School Diploma, or GED Required
Growth Opportunities -- this is more than a job
Medical, Vision, and Dental benefits available
Free checking account with preferred national banks
Carrier sales incentive program
Company sponsored contests and giveaways
Full Time Home Health Licensed Practical Nurse (50678)
I believe that better care begins at home.
Compassionate care, uncompromising service and clinical excellence – that's what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
I believe in working for a company that cares as much as I do.
We offer a unique employment package that includes:
Unprecedented opportunities for career growth.
Clinical ladder for professional credentialing and advancement.
Innovative specialties with cutting-edge training and development.
Flexible full-time, part-time and PRN positions
I believe my work is my calling.
As a Home Health LPN, you will:
Provide professional nursing services under the direction of a RN in compliance with the state's Nurse Practice Act, any applicable licensure/certification requirement, applicable healthcare standards, governmental laws and regulations, and Gentiva Health Services policies and procedures.
Provide skilled nursing interventions in the treatment of the patient/clients illness, rehabilitative needs and preventative care. Utilize a holistic approach in the provision of problem specific therapeutic interventions, teaching and training activities in accordance with the plan of care.
Apply knowledge and skills in accordance with accepted standards of clinical practice to facilitate problem resolution and achieve individualized patient goals and outcomes.
Confer with the RN Supervisor regarding needed changes in the Plan of Treatment. Accept verbal orders from physician were permitted by state law/regulations/Nurse Practice Act and communicate these orders to the RN Supervisor.
Utilize a systematic, individualized goal/outcome driven approach in implementing the nursing plan of care.
Maintain contact with patients, physicians, clinical manager(s), other members of the healthcare team in a timely manner regarding patient/family needs and status changes. Participate in care coordination activities and discharge planning as appropriate.
Maintain the highest standards of professional conduct in relation to information that is confidential in nature. Share information only when the recipient's right to access is clearly established and the sharing of such information is dearly in the best interests of the patient.
Appropriately communicate to ensure adherence to professional standards in the provision of and availability of supplies, materials and equipment needed to safely and effectively implement the plan of care.
Prepare, submit and maintain documentation as required by the Company and/or facility. Visit/shift notes documented on day services are rendered.
Graduate of an accredited Licensed Practical Nursing Program or accredited School of Vocational Nursing.
Current nursing license in the practicing state.
Valid drivers license, auto insurance and reliable transportation.
Current CPR certification.
Two years experience as an LPN/LVN in a clinical setting, preferably in a home health or hospice setting.
Keywords: ACLS, ANA, Acute care, Admissions Nurse, Admission Nurse, cardio nurse, cardio LPN, cardio LVN, cardiac nurse, cardiac LPN, cardiac LVN, case management, case manager, clinical, clinic, critical care, ER, Emergency Room, Healthcare, health care, Homecare, home care, home health, homehealth, home health nurse, homecare nurse, home care nurse, home health LPN, home health LVN, homecare LPN, homecare LVN, home care LPN, home care LVN, hospice nurse, hospice LPN, hospice LVN, hospital, ICU, intensive care unit, LPN, LVN, L.P.N., L.V.N., license practical nurse, licensed practical nurse, license vocational nurse, licensed vocational nurse, medical, medical care, med surg, med-surg, medicare, Nurse, Nurse Care Manager, Nurse Job, Nurse Jobs, oncology LPN, oncology LVN, oncology nurse, palliative care nurse, ortho nurse, ortho LPN, ortho LVN, palliative care LPN, palliative care LVN, LPN Job, LVN Job, LPN jobs, LVN jobs, Nursing, nursing job, nursing jobs, Oasis, PRN, PDM, progressive care nurse, rehab LPN, rehab LVN, rehab nurse, skilled visit, staff LPN, staff LVN, staff nurse, step down unit, step-down unit, step down unit LPN, tele, telemetry, telemetry nurse, telemetry LPN, telemetry LVN, travel nurse, travel LPN, travel LVN, visit nurse ~MON~
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Wireless Retail Sales Representative - Mercer Mall
Wireless Retail Sales Representative
Compensation: $10-$14 per hour with top performers earning over $20/hour including commission!
To Fast Apply text NOW to 97211 or click the apply button below.
Sprint by MobileNow is a Sprint Preferred Retailer committed to providing Sprint by MobileNow customers superior customer service. We have 100+ locations nationwide with plans for continued growth. Our success is built on our unique process for delivering a great customer experience which allows your creative and unique personality to thrive. MobileNOW provides a fun and competitive environment with an incredible development program that tracks your career path and provides incredible opportunities to learn and grow. Come and join our winning team of aspiring leaders with an enthusiastic, can-do attitude while practicing exemplary customer service and sales skills. The retail sales representative is responsible for the overall guest experience which includes developing professional solutions and delivering exceptional customer experience. The representative accomplishes this with expert knowledge and enthusiasm.
Achieve personal sales goals
Communicate and demonstrate all Sprint by MobileNow products, services, and promotional offers
Greet all customers in a professional, friendly, and timely manner, including answering phones and customer inquiries
Conduct outreach campaign such as outbound calling to new and established customers
Maintain and enforce all visual merchandising, housekeeping, and appearance standards
Perform accurately the day to day retail operations of the store
Previous retail sales experience and exceptional customer service skills
Positive attitude and strong verbal communication skills
Excellent problem-solving skills
Flexible schedule for full-time employment
Adaptable learner with fluid computer skills
Must be at least 18 years of age
Previous experience with working in the wireless industry is preferred-- not required
High School Diploma or GED; 2-year college degree preferred
Medical, Vision, and Dental benefits available
2 weeks paid time off program
401(k) retirement savings
Leadership development training program
Company sponsored contests and giveaways
Bilingual Wireless Retail Assistant Store Manager - Mercer Mall
Bilingual Assistant Store Manager
Compensation: Competitive base pay with lucrative monthly commission and bonuses!
To Fast Apply text NOW to 97211 or click the apply button below.
Sprint store by MobileNOW is a Sprint Preferred Retailer committed to providing Sprint customers superior customer service. We have 100+ locations nation-wide, offering products, services and promotions with plans for continued growth in 2018. Our success is built on our unique process for delivering a great customer experience which allows your creative and unique personality to shine. MobileNOW provides a fun and competitive environment with advancement opportunities and lots of opportunity to learn. Our compensation package is competitively dynamic rewarding results and hard work. Come and join our winning team of professionals!
We are currently seeking an Assistant Store Manager that can partner with the Store Manager to deliver sales, operational goals and continuously strides to develop the profit and growth of the store.
Leading a sales team to meet and/or exceeding personal and competitive sales goals
Meet and exceed personal performance objectives and overall sales goals
Provide the complete solutions based on the customer's needs and lifestyle
Participate and manage regular outbound activities with store associates
Establishing an exceptional customer experience culture that delivers top scores from our client base
Coach, develop, and motivate your sales team on personal and professional goals
Complete regular sales and operational store daily operations of the store, including communicating policy and procedure, managing inventory, store appearance and merchandising.
Adhere and maintain compliance in company policies by ensuring accuracy, completion, and security regarding sales, operational paperwork, and training requirements for all store staff
Participate in recruitment and efforts to ensure complete staffing; complete new hires onboarding procedures
Ensure timely and accurate completion of store opening and closing duties
Lead and facilitate store team meetings; participate in store meetings
One year of supervisory experience
HS Diploma required, or College Degree preferred
Full time availability with a flexible schedule
Complete all training requirements as directed
Commissioned sales experience in any industry preferred
Must be 18 years or older
Medical, Dental, Vision - 401K Retirement
Paid Time Off
Sales perks and rewards programs
Discounted rate on phone service plans
Company sponsored recognition events, contests, and giveaways
Medical-Surgical - Medsurg RN - Travel Nurse
We're looking for Medical Surgical RNs for an immediate travel nurse opening in Bluefield, WV. The right RN should have 1-2 years recent acute care experience. Read below for more requirements.
As a MedSurg RN, you will conduct patient assessments and prioritize data collection based on patients' immediate conditions or needs. MedSurg RNs perform ongoing assessments and appropriate treatments as ordered by a physician. Documenting patient findings and providing education and support to patients' families is essential to this travel nurse position.
As a Medical Surgical Travel Nurse, you should be prepared to perform the following tasks:
Provide bedside care for a variety of patients, including pre- and post-op patients.
Prepare, administer and record prescribed medication, reporting any adverse reactions to treatment.
Change dressings, insert catheters and start IVs.
Prepares equipment and aids physician during examination and treatment of patient.
Educates patients on surgical procedures.
Participates in discharge planning and initiates patient education plan as prescribed by physician.
Medical Surgical Travel Nurses should be able to stand and walk for long periods of time, as well as bend, lean and stoop without difficulty. RNs should be able to easily lift 20 pounds. Moving or lifting of patients may require lifting of up to 50 pounds at times. RNs will work in a fast-paced environment treating patients that may be confused, agitated, and/or uncooperative.
Must have ACLS and 1.5 years experience
Rn-Or First Assist
Evaluates assigned patients and plans, implements and documents nursing care. Assists physicians during examinations and procedures.
Performs various patient tests and administers medications within the scope of practice of the registered nurse. Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills. Relies on experience and judgment to plan and accomplish goals.
Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.Requires an associate's degree and is certified as a registered nurse.
Familiar with standard concepts, practices, and procedures within a particular field. Job duties: First assist/scrub/circulate in general, orthopedics, gyne, and other specialities as assigned.
Education: Must possess a current West Virginia License as a Registered Nurse and an accredited first assist program. Experience: 3-5 years working in General, Orthopedics, Gyne preferred. Desirable characteristics include at least one year of experience as an R.N., preferably in the area of application.
Flexibility required. Must be able to follow directions and perform work according to department standards when no directions are given. Licenses/Certificates:
CNOR preferred. CRNFA with proof of certification. Must possess a current West Virginia License as a Registered Nurse.
Must obtain and maintain a current certification in CPR. ACLS/PALS required.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. MVR certification preferred.
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Basic driving and navigation ability
Ability to use delivery board system
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Customer Experience Representative
DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win – it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! Our Internal Customer Experience Representatives primarily work with internal and third-party customers to resolve account issues such as modifying work orders and account creation. They also perform technical troubleshooting and resolve customer service issues for our bulk commercial customers and field technicians.
Primary job duties and responsibilities of an Internal Customer Experience Representative include:
Work primarily with internal customers such as in-home technicians and sales partners and occasionally with external customers
Assist in-home technicians with the following:Activation of customer services
Work order modifications
Adding smart home services for proper billing
Assist commercial sales partners with account management
Assist residential customers living in multi-family dwellings, like apartment buildings, with customer service issues
Support other commercial customers such as airlines, audio only, hotels, and bulk distribution customers with customer service and technical issues
An Internal Customer Experience Representative performs the job duties and responsibilities above as well as the following essential job functions:
Willingness to work flexible schedules including weekends, holidays, and evenings
Regular and predictable attendance
Ability to regularly sit for long periods of time
Ability to multi-task; speaking with customer while accurately logging and recording customer information in to call center databases
Take back-to-back phone calls from DISH internal customers nationwide and assist them with questions regarding work order modifications, equipment modifications, as well as activation of customer services
Meet or exceed minimum performance standards including but not limited to Average Handle Time; Customer Satisfaction; Quality, Up-selling, etc. You will be constantly measured on these metrics
Deescalate upset or irate customers in order to satisfactorily address their customer service needs
Skills - Experience and Requirements
A successful Internal Customer Experience Representative will have the following:
High School diploma, GED, or equivalent experience
Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
Strong organizational, time management, and problem solving skills
Six-months of related customer service experience and/or training preferred
Excellent written and oral communication skills
Strong sense of professionalism and active listening skills
Ability to problem solve and use resources on proprietary software/tools to understand and craft the right solution across varying customer needs, business rules, and processes
Helpful attitude and a willingness to support your colleagues who may be directly interacting with our customers
Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience.
Roles and Responsibilities
Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company sponsored programs.
Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.
Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required.
Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.
Qualifications and Education Requirements
High School diploma or equivalent
Previous retail sales experience preferred
- Computer skills and cash register skills
Physical and Environmental Requirements
Must be able to stand and walk for extended periods of time.
Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
Must be able to lift objects up to 60 lbs. with or without assistance.]
Must be able to communicate using speech, sight, and sound with or without assistive device.
Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.
General Store Manager/Store Manager/Store Manager In Training
Job Title: Store ManagerReports to:
District ManagerPosition SummaryAchieves sales and profit plan for an assigned store by executing Company policies and procedures; identifies and takes advantage of product and merchandising opportunities; ensures excellent customer service; hires, trains and motivates the management and selling team; and, does related work as required. Distinguishing Features of the Work While a Store Manager works under the supervision of a District Manager and follows established policies and procedures, the manager is expected to apply initiative and creativity in driving sales and profits. The manager analyzes the profit and loss statement to minimize expenses and maximize productivity; the manager studies product sales, inventory and turnover to change product mix, to lower costs and increase sales.
A Store Manager determines proper placement of product within the store, whether product lines such as video games, apparel, posters, etc. should be sold and quantities needed. While some approvals for these changes must be obtained, the manager must identify the need, and then support it (even sell it) to the proper authority. The Store Manager must also ensure that sales and customer service standards are met.
While the Store Manager sometimes is working directly with customers on the selling floor, the manager is also skill practicing correct behaviors and selling skills for the Sales Associates, monitoring floor coverage, coaching Associates on selling efforts; and also observing and taking action on merchandising opportunities, loss prevention exposures, etc. Essential Job ResponsibilitiesSalesDrives sales by modeling effective customer service for all Associates. Identifies Associates with selling deficiencies, analyzes opportunities for development, and initiates skill practicing where appropriate to further those areas for potential development previously identified.Effectively motivates others to meet and exceed sales plans.
Develops and communicates performance goals to Associates. Monitors and analyzes Associate performance in accordance to those previously communicated goals and utilizes this information to effectively develop and assign associates to yield maximum sales.Analyzes sales trends by using all available resources. Consistently communicates with assigned merchandising representative to ensure appropriate product mix at store levels.
Looks for, and communicates market opportunities to appropriate departments in order to drive sales. Communicates identified areas of opportunity to district manager for discussion.Actively supports store in conducting contests and promotions.Human ResourcesEnsures proper staffing by analyzing and identifying store needs. Uses past sales information but makes adjustments taking into consideration product releases, special and/or local events, weather conditions/forecasts, etc.
Pro-actively recruits talent that possesses the attributes previously identified as being needed to drive sales.Develops Associates through training programs. Identifies opportunities to appropriately coach associates while they are performing. Looks for opportunities to effectively use skill practicing and model effective performance behaviors.
Effectively motivates Associates to achieve position requirements. Reinforces positive Associate performance where appropriate. Analyzes and develops training plans for Associates who have been identified by the manager as underperforming through observation and result analysis.
Ensures that store-level Associate performance appraisals are performed in a timely manner, incorporating the manager’s observations and analysis of performance. Conducts and documents counseling sessions consistently in regard to all associates where deemed necessary.Appropriately addresses and follows protocol for associate relations issues. Identifies potential issue areas and appropriately enforces Company policy through communication, training, and modeling appropriate behavior.OperationsMaintains and controls all expenses to ensure store profitability.
Analyses the store profit & loss statement to identify areas that may increase profitability. Makes all Associates partner in cost savings measures.Protects all corporate assets by following loss prevention guidelines. Analyzes store trends and identifies potential loss prevention issues within the store.
Takes steps to reduce potential loss by effectively addressing those previously identified loss prevention issues. Effectively communicates with Regional Loss Prevention Manager.Ensures efficient use of payroll dollars by utilizing effective scheduling. Analyzes store sales trends and reviews upcoming events and releases that could impact scheduling needs and identifies scheduling needs throughout the upcoming weeks.
Ensures adherence to all company policies and procedures. Models appropriate behavior at all times. Effectively reiterates and reinforces any changes in Company policy.
Completes, maintains and submits all required company paperwork on a timely basis.Provides for a well maintained, clean and organized store to support efficient operations and a pleasant shopping environment. Analyzes and identifies areas of opportunity to enhance operational efficiency.Merchandising and MarketingEnsures that all aspects of inventory integrity occur (receiving and returns, price changes, cycle counts, and rush ordering). Monitors staff performance in these areas, and identifies areas for further development.Effectively merchandises store. Follows corporate communications and identifies areas of possible opportunity through analyzing sales trends, and projecting local trends that may affect store sales.Strives to continually increase personal product knowledge and that of all store Associates.
Through observation and interaction, analyzes Associate strengths and weaknesses in regard to product knowledge and develops an action plan for further development based on genre needs of the store.Actively shops competition to maintain awareness of strategies, developments and opportunities. Identifies areas of opportunity to increase store sales based on observed trends.Monitors product level in store. Communicates product needs based on analysis of sales trend, and any local trends that could influence sales identified by the manager.ManagementThe Store Manager establishes a positive, professional, sales and profit-oriented atmosphere, and always leads by setting the appropriate example.Shows fairness, good judgment, and consistency in decision making and delegation of responsibilities.
Exhibits awareness, sense of urgency and organization.The Store Manager must plan, organize, delegate, execute and follow-up based on the continual analyzing and identification of store needs.Assists District Manager with special projects as requested.Communicates regularly and maintains a framework of open communication with district manager and all subordinates to provide a flow of relevant business information.QualificationsMinium one to two years of store management experience. Candidate must be available for a minimum of 44 hours per week.Completion of some college studies or college graduation is preferred.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!