Boat Rental Clerk Job Description Sample
Lead Boat Rental Agent - Lake Powell - Wahweap Boat Rentals
Overview: Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at http://www.facebook.com/aramark and Twitter at http://www.twitter.com/aramark . Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Position Summary: Lead – Guest Services Workers oversee the Boat Rentals Reservations office; supporting and training the Guest Services Workers. They ensure all preparations have been completed in advance for the day’s reservations, ensuring all Guest Services Workers are on task for delivering superior customer service. Lead – Guest Services Workers are expected to serve as an example for the Guest Services Workers to aspire to; continually going above and beyond, up-selling when making reservations, delivering exemplary customer service and successfully resolving any guest situations that may arise. Furthermore, they must be able to maintain a professional and enthusiastic atmosphere even in the absence of management.
Perform all Guest Services Worker duties
Hold pre-shift meetings to ensure that the Boat Rentals team are aware of the day’s reservations, visiting VIPs, FOCUS & Safety of the day and any other miscellaneous information to ensure successful operations
Make telephone and in person boat reservations and check on internet reservations
Ensure all customers renting boats are checked in and out as efficiently as possible and that all required paperwork is completed
Act as a customer service specialist by going above and beyond to give guests the vacation of their dreams. This includes: catering the trip to the guest, through add-ons and up-selling. It also may include assisting guests with whatever they need from booking their boat to helping them get groceries for their trip
Lead – Guest Services Workers should be highly knowledgeable about Lake Powell Resort and Marinas and the surrounding areas; acting as a concierge resource for all guests. This includes but is not limited to: retail, boat rentals, food & beverage opening hours and services, tours and activities and surrounding area amenities and activities such as other National Parks in The Grand Circle
Train Guest Services Workers on all aspects of the role - helping to develop a team of customer service focused professionals
Support the Guest Services Workers in the day to day operations of the Boat Rental’s office – ensuring all opening and closing tasks are completed
Encourage and support Guest Services Workers, building their product knowledge to encourage them to up-sell when making reservations in order to achieve sales goals
Ensure Guest Services Workers remain active during down time by preparing for upcoming reservations and completing other relevant projects
Maintain a daily bank and be accountable for all transactions
Handle cash, traveler’s checks and credit cards in a safe and accurate manner
Must be proficient in counting money, able to provide guests with change whenever needed and make accurate cash deposits at the end of shift; ensuring all required paperwork is completed
Ensure accurate and correct billing
Audit working banks to ensure accuracy and accountability
Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner which does not negatively impact on the reputation of Lake Powell Resorts and Marinas
Run all supporting Boat Rentals reports to assist in the efficient running of the Boat Rentals Office
Lead – Guest Services Workers may be required to coordinate, correct, track and submit payroll for the Boat Rental department; ensuring accuracy, proper transfer of labor and timely weekly reporting
Lead – Guest Services Workers may be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
Lead – Guest Services Workers may be required to assist management in scheduling Boat Rentals employees in accordance with labor budgets and assigning work tasks to the Guest Services Workers
Lead – Guest Services Workers ensure everything operates smoothly in manager’s absence and that all customer relations issues are handled effectively
Lead – Guest Services Workers oversee nightly close out and balance cash with daily sales at the end of the shift
Must be flexible – willing to work a rotational schedule with rotational days off that may include weekends and holidays
Must ensure cleanliness and a pleasant atmosphere in The Boat Rentals office at all times
Must be well groomed and maintain a high level of professionalism at all times
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Report to work on time and in complete uniform
Other duties as assigned
Status and Scope:
The Lead – Guest Services Worker reports to the Boat Rentals Manager
The Lead – Guest Services Worker must be able to support and oversee the Boat Rentals team to ensure the highest levels of customer service are adhered to; ensuring the resort operates as smoothly and efficiently as possible
The Lead – Guest Services Worker should demonstrate strong time-management, communication (oral & written) and organization skills. They should be confident, have attention to detail accompanied with a positive attitude and ability to multi-task and thrive in a demanding and fast-paced work environment
The Lead – Guest Services Worker should be willing to gain a good understanding of Lake Powell Resorts and Marinas and surrounding area, becoming fully knowledgeable on all activities and amenities offered
Equipment Used: Adding Machine, Calculator, Computer, Photocopier, Printer, Telephone, SMS Touch POS System
Little or No Travel (10%)
SEDENTARY - Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders)
Keying/ Fingering: Constant
Must have a High School Diploma or equivalent
Must be fluent in the English language both spoken and written – able to read & interpret documents such as safety rules, Aramark operating and maintenance instructions and procedure manuals
Must be computer literate in MS Office programs and have the ability to learn the SMS Touch POS System + 2+ years experience in Boat Rentals and Sales experience is preferred Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Tracker Boat Center- Warranty Clerk
Position summary: Submit warranty claims on a timely basis for customers who require service repairs on boats, motors, trailers or ATVs during the manufacturer's warranty timeframe.
Position responsibilities: 1. Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers. 2.
On a timely basis, create, submit and monitor approval / denial of warranty claims to appropriate manufacturer. 3. Assist in the scheduling of warranty repairs. 4. Answer technical warranty-related inquiries from customers in person or over the phone. 5.
Obtain authorization as required for warranty repairs 6. Work with manufacturers to provide information as requested on warranty / service problems and/or claims to resolve these situations on a timely basis. 7. Track and maintain service records and technician efficiencies. 8.
Remain up-to-date on product warranty policies and procedures. 9. Perform data entry of warranty claims in IDS and on-line to TracNet and MercNet; track claims submitted; record payments received. 10. Report outstanding warranty claims to Service Manager on a weekly basis. 11.
Serve as back up to Service Writer position as needed. 12. Maintain a clean and professional work area. 13. Follow all Company Policies and Procedures. 14. Perform other duties, assignments and responsibilities as needed. Education and/or Experience
High School education or equivalent Mathematical Skills / Reasoning Ability
Ability to calculate figures such as discounts or percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Able to lift up to 50 pounds Able to stand for extended periods
Other Knowledge, Skills and Abilities Ability to establish and maintain effective working relationships with Management, coworkers and customers Ability to operate computer system Bass Pro Shops is proud to be an Equal Opportunity Employer.
Rental Clerk :: Parties And Special Events
Event Rentals - Rental Clerk. This is an opportunity for the right career oriented candidate to get to work, prove your skills, and earn a permanent spot in our organization.
FULL TIME APPLICANTS with 7 DAY PER WEEK AVAILABILITY only need apply.
2+ years Prior Office/Administrative Experience
Prior Multi line Phone Experience with Cheerful Phone Demeanor
Professional Email Skills and experience utilizing Email in a professional setting. (Microsoft Outlook)
Familiarity with Word/Excel
Ability to think on your feet
Excellent Attendance History
Ability to thrive under stressful/special circumstances.
Willingness to pitch in on any level in order to help the company.
Office hours are Monday-Friday, early mornings, evenings, and weekend work is also required regularly. Background check and drug testing will be required for employment. We are considering applicants of all levels who are willing to pitch in in any manner necessary in order to get the job done- this means getting dirty/working hard and being ready for anything!!!
Possible Regular Duties and Tasks/Areas we need help:
- Answering phones
- Running Errands (VEHICLE REQUIRED)
- Event Planning
- Event Support
- Projects as needed
- Checking and routing voice mail
- Coffee making/general cleaning/take out garbage
- Daily Customer Confirmation calls
- Sales/Sales support
- Cleaning Tasks
- Accounting/Bookkeeping Support
- Scheduled mailings/envelope stuffing
- Marketing Support
- Filing and sorting
- Customer out of office support
- OTHER DUTIES AS ASSIGNED
Regular over time is required/mandatory
FULL TIME APPLICANTS with 7 DAY PER WEEK AVAILABILITY only need apply.
Rental Counter Clerk / Dispatcher
San Diego Based Equipment Rental Sales & Service Co has an IMMEDIATE need for Qualified Rental Counter Clerk / Dispatch personnel for our San Diego Rental location.
We rent construction and homeowner equipment of all types to the public.
This is a FULL TIME position. We offer competitive pay, benefits and positive growth.
This is a fast paced environment that has many rewards to a motivated individual. Knowledge of dispatching and flow of local transportation logistics along with a an overall understanding of San Diego Geography is helpful.
Must have strong face to face and phone communication skills and be able to clearly describe equipment operation details in an effective manner.
• We are a Great company and can provide a Great home for the right applicants. Apply today and join a Great Team!
• Applicants please submit resume for review or access our application @ www.clairemontequipment.com
• Or by picking up a application at 4726 Convoy St - San Diego, Ca 92111
• All applications submitted should be accompanied by a current DMV printout.
We are a key component to the San Diego market place.
We are seeking applicants with a strong ethic to join our team.
Rental AND Parts Clerk
We're looking for a RENTAL AND PARTS CLERKto join our team! You will beresponsible for routine administrative support to the staff, supervisorsand managers in the office. You'll need to be self-motivated and be able to multi-task successfully.
- Answering office phones.
- Handling lease rental contracts.
- Managing truck fuel billing.
- Tracking and retrieving equipment parts.
- Keeping inventory and ordering office supplies.
- Gathering and processing payroll and new hire paperwork.
- Order and manage parts and equipment inventory.
- Work with central support center and suppliers to process defective and undesirable parts and equipment.
- Tracking and retrieving equipment parts.
- Keeping inventory and ordering office supplies.
- Maintain and update files and databases and/or other documents.
We offer medical, dental and vision plans with low deductibles. You'll receive vacation time and annual profit sharing bonuses after one year. Get enrolled in our optional 401(K) retirement program or save money by utilizing our tax-free savings options (for medical and daycare care expenses). AIM pays for every employee's life insurance policy up to $40,000 in coverage. We also offer optional long- and short-term disability insurance. And as an AIM employee, your family members are eligible to apply for scholarship opportunities through our membership with TRALA.
- High School diploma (or GED equivalent)
- Excellent customer service skills
- Some data entry and/or office manager experience
- Background in Lease Rentals, Transportation or related industry a plus
- Working knowledge of MS Office (Outlook, Excel and Word)
- Ability to work individually and as part of a team and within tight deadlines
- Excellent communication and multi-tasking skills required
- Willingness to work in a fast paced, deadline-oriented environment
AIM NationaLease provides short- and long-term commercial truck leasing and diesel comprehensive maintenance programs on most any type of diesel tractors including reefer trailers. As one of the largest vehicle leasing companies in the United States, we deliver reliable, cost-effective solutions to keep you moving.
AIM Integrated Logistics focuses on increasing our clients' control over their transportation and distribution system while reducing cost and improving customer service. We combine highly trained service and support personnel with expertly maintained vehicles to provide a dependable solution, every time.
AIM Services Company provides 24/7 timely solutions to the Oilfield and Gas Industry with a fleet of water tankers and flatbed trucks. Our broad array of products and services specific to the energy industry make us a safe and reliable solution to keep our clients' operations running smoothly.
STABILITY. ADVANCEMENT. IMPACT.
With AIM, you get the stability of a strong company focused on growth. AIM offers a highly competitive benefits package with low out of pocket costs.
Rental Boot Clerk &Nbsp;
Rental Boot Clerk Category Rentals EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Job Title: Rental Boot Clerk Job Area: Rental Shop (inside) Department: Rental Operations Reports To: Rental Shop Manager Overview of Position: A Rental Boot Clerk is responsible for properly fitting guests with equipment based on their individual needs. The rental department frequently experiences high volume situations, and a Boot Clerk must make the most of their interaction with our guests while maintaining the efficiency of our operation. Job
Must be comfortable interacting with both staff and guests in a friendly and helpful manner.
Must be able to handle a stressful, noisy and crowded situation.
Must be able to stand for the entire work shift.
Must maintain a clean and professional appearance.
Must be reliable, open minded about improving rental operations and willing to learn.
Must possess mechanical ability.
Must be able to lift skis, boards, boots and poles repeatedly. Job Duties: The list below best represents many of the tasks you will be asked to perform at some time during your employment at Windham Mountain Resort. This list of duties is not intended to represent all of the tasks you may be asked to perform, however Windham Mountain Resort will never require you to perform a task that is inherently unsafe or that you are not adequately trained to perform.
Assist guests in properly completing rental agreement forms.
Properly fit guests with boots, poles and helmets.
Maintain and repair rental equipment.
Document test results and maintenance records.
Maintain a clean and safe work environment.
Maintain knowledge of the ski area, programs, events, daily snow conditions and any other information that aids in your communication with our guests. Work Schedule and Conditions: We are in the business of providing a quality product and experience for our guests. Traditionally our busy periods are during weekends and holiday periods during which you will be expected to work. You can also expect to be asked to work extra hours or days on occasion, especially during the holiday periods. We will attempt to offer consecutive days off and accommodate special scheduling requests, but we cannot guarantee that we will be able to satisfy all requests. We expect employees to arrive promptly. Dress Code:
Name Tag must always be worn - no exceptions.
Must be neat and clean - nails clean: overall approachable appearance.
Medium to Dark Wash Jeans with no tears/holes worn at or above the hipbones.
Blue WMR Shirt (issued) must be your showing layer; may wear a white shirt underneath.
Those receiving Black Vests (issued) must wear them zipped. Blue WMR Shirt cannot hang out beneath vest.
Hats are not an item included in the uniform, however if one chooses to wear a hat, it must be a black Windham Mountain Resort baseball hat. Shift Various Shifts Location Windham Mountain Resort Tags Full-Time/Part-Time Seasonal Position Rental Boot Clerk Exempt/Non-Exempt Non-Exempt Open Date 9/26/2017 About the Organization Windham Mountain Resort's mission is to provide a premier alpine experience to every guest every day. Our mission will be achieved through our continued commitment to quality and progress. We will continue to focus on improving the experience of our guests and our staff through the choices we make as a resort and through our actions as Windham Mountain Resort representatives Local Allowance Name 3_export only None Specified This position is currently accepting applications.
Rental Counter / Office Clerk - Lake Dallas
Come meet me at Denton WFS Hiring Event, Wednesday- October 18th 10:00 - 12:00! Ahern Rentals is looking for a rental counter/office person to assist customers in person and over the phone.
This position also has administrative responsibilities such as data input, log book entries and filing. Incentive Package includes: Competitive pay Paid Vacation Paid Holidays 401k Retirement Plan Benefits after the first of the month following 60 days will include:
Medical, Dental, Vision & Life Supplemental Insurance Options Available Employee and Customer Incentive Bonus Programs Essential Duties and Responsibilities Provide superior customer service, in person and over the telephone Process rental and purchase transactions Coordinate with Sales department to ensure customer satisfaction Filing, data entry, and retrieval of documents Maintain accurate files and log books Other duties, as assigned by Management Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Qualifications Previous EQUIPMENT rental experience required Must be computer literate, previous experience with AS400/RentalMan a plus Previous cash handling and point of sale experience preferred Must be able to read, write, and speak English Must be able to pass drug test and background check Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days) For immediate consideration please apply directly through our website at: http://www.ahern.com/company-careers.php
Counter & Rental Clerk - Part Time
Part time counter and rental clerk position that could turn in to full time. Will need to have communication skills, knowledge of arithmetic, and a high school diploma or equivalent.
Will greet customers and discuss the type, quality and quantity of merchandise sought for rental, compute charges for merchandise or services and receive payments, answer telephones to provide information and receive orders, provide information about rental items, such as availability, operation or description, rent items, arrange for provision of services to customers and accept returns, inspect and adjust rental items to meet needs of customer, explain rental fees, policies and procedures, prepare rental forms, obtaining customer signature and other information, such as required licenses, keep records of transactions, reserve items for requested times and keep records of items rented, recommend and provide advice on a wide variety of products and services, receive orders for services, such as rentals, repairs of rental equipment, prepare merchandise for display, or for purchase or rental, advise customers on use and care of merchandise, and other duties as assigned. Pay will depend on experience.
Rental Parts Clerk
We're looking for a RENTAL AND PARTS CLERK to join our team!
You will beresponsible for routine administrative support to the staff, supervisorsand managers in the office.
You'll need to be self-motivated and be able to multi-task successfully.
Rental Counter / Office Clerk
Rental Counter / Office Clerk Posted Date: 09-20-17 Location: San Leandro - CA Manage Others: No Availability: Full Time We are an equal opportunity employer Apply for this position Ahern Rentals is looking for a rental/office clerk to assist customers in person and over the phone. This position also has administrative responsibilities such as data input, log book entries and filing. Incentive Package includes:
Paid Holidays + 401k Retirement Plan
Benefits after the first of the month following 60 days will include: Medical, Dental, Vision & Life
Supplemental Insurance Options Available
Employee and Customer Incentive Bonus Programs Essential Duties and
Provide superior customer service, in person and over the telephone
Process rental and purchase transactions
Coordinate with Sales department to ensure customer satisfaction
Filing, data entry, and retrieval of documents
Maintain accurate files and log books
Other duties, as assigned by Management Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Previous EQUIPMENT rental experience required
Must be computer literate, previous experience with RentalMan a plus
Previous cash handling and point of sale experience preferred
Must be able to read, write, and speak English
Must be able to pass drug test and background check
Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)
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