Boat Rental Clerk Job Description Sample
Lead Boat Rental Agent - Lake Powell - Wahweap Boat Rentals
Overview: Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at http://www.facebook.com/aramark and Twitter at http://www.twitter.com/aramark . Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Lead – Guest Services Workers oversee the Boat Rentals Reservations office; supporting and training the Guest Services Workers. They ensure all preparations have been completed in advance for the day’s reservations, ensuring all Guest Services Workers are on task for delivering superior customer service. Lead – Guest Services Workers are expected to serve as an example for the Guest Services Workers to aspire to; continually going above and beyond, up-selling when making reservations, delivering exemplary customer service and successfully resolving any guest situations that may arise. Furthermore, they must be able to maintain a professional and enthusiastic atmosphere even in the absence of management.
Perform all Guest Services Worker duties
Hold pre-shift meetings to ensure that the Boat Rentals team are aware of the day’s reservations, visiting VIPs, FOCUS & Safety of the day and any other miscellaneous information to ensure successful operations
Make telephone and in person boat reservations and check on internet reservations
Ensure all customers renting boats are checked in and out as efficiently as possible and that all required paperwork is completed
Act as a customer service specialist by going above and beyond to give guests the vacation of their dreams. This includes: catering the trip to the guest, through add-ons and up-selling. It also may include assisting guests with whatever they need from booking their boat to helping them get groceries for their trip
Lead – Guest Services Workers should be highly knowledgeable about Lake Powell Resort and Marinas and the surrounding areas; acting as a concierge resource for all guests. This includes but is not limited to: retail, boat rentals, food & beverage opening hours and services, tours and activities and surrounding area amenities and activities such as other National Parks in The Grand Circle
Train Guest Services Workers on all aspects of the role - helping to develop a team of customer service focused professionals
Support the Guest Services Workers in the day to day operations of the Boat Rental’s office – ensuring all opening and closing tasks are completed
Encourage and support Guest Services Workers, building their product knowledge to encourage them to up-sell when making reservations in order to achieve sales goals
Ensure Guest Services Workers remain active during down time by preparing for upcoming reservations and completing other relevant projects
Maintain a daily bank and be accountable for all transactions
Handle cash, traveler’s checks and credit cards in a safe and accurate manner
Must be proficient in counting money, able to provide guests with change whenever needed and make accurate cash deposits at the end of shift; ensuring all required paperwork is completed
Ensure accurate and correct billing
Audit working banks to ensure accuracy and accountability
Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner which does not negatively impact on the reputation of Lake Powell Resorts and Marinas
Run all supporting Boat Rentals reports to assist in the efficient running of the Boat Rentals Office
Lead – Guest Services Workers may be required to coordinate, correct, track and submit payroll for the Boat Rental department; ensuring accuracy, proper transfer of labor and timely weekly reporting
Lead – Guest Services Workers may be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
Lead – Guest Services Workers may be required to assist management in scheduling Boat Rentals employees in accordance with labor budgets and assigning work tasks to the Guest Services Workers
Lead – Guest Services Workers ensure everything operates smoothly in manager’s absence and that all customer relations issues are handled effectively
Lead – Guest Services Workers oversee nightly close out and balance cash with daily sales at the end of the shift
Must be flexible – willing to work a rotational schedule with rotational days off that may include weekends and holidays
Must ensure cleanliness and a pleasant atmosphere in The Boat Rentals office at all times
Must be well groomed and maintain a high level of professionalism at all times
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Report to work on time and in complete uniform
Other duties as assigned
Status and Scope:
The Lead – Guest Services Worker reports to the Boat Rentals Manager
The Lead – Guest Services Worker must be able to support and oversee the Boat Rentals team to ensure the highest levels of customer service are adhered to; ensuring the resort operates as smoothly and efficiently as possible
The Lead – Guest Services Worker should demonstrate strong time-management, communication (oral & written) and organization skills. They should be confident, have attention to detail accompanied with a positive attitude and ability to multi-task and thrive in a demanding and fast-paced work environment
The Lead – Guest Services Worker should be willing to gain a good understanding of Lake Powell Resorts and Marinas and surrounding area, becoming fully knowledgeable on all activities and amenities offered
Equipment Used: Adding Machine, Calculator, Computer, Photocopier, Printer, Telephone, SMS Touch POS System
Little or No Travel (10%)
SEDENTARY - Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders)
Keying/ Fingering: Constant
Must have a High School Diploma or equivalent
Must be fluent in the English language both spoken and written – able to read & interpret documents such as safety rules, Aramark operating and maintenance instructions and procedure manuals
Must be computer literate in MS Office programs and have the ability to learn the SMS Touch POS System + 2+ years experience in Boat Rentals and Sales experience is preferred Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Boat Rental Manager
Jamestown Resort and Marina, located on the lush north shores of Lake Cumberland is currently seeking a motivated individual to join our team as our Boat Rental Manager. The Boat Rental Manager would be responsible for overseeing a team of boat rental employees but not limited to the following:
- Ensure the highest level of customer service to each of our guests.
- Secure boats to docks upon arrival.
- Tend to custodial needs of vessels (prior to and upon return of boat).
- Promptly reporting as scheduled to ensure timeliness of departure/turn-around of vessels.
Competitive salary and benefits offered with the opportunity to work for the largest marina owner and operator in the world.
- Positive Attitude
- Perform duties in outdoor weather conditions
- Dependable, prompt, willing
- Effectively communicate with guests and staff members
- Excellent customer service
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Rental Counter / Office Clerk
Rental Counter / Office Clerk Posted Date: 10-13-17 Location: Bronx - NY Manage Others: No Availability: Full Time We are an equal opportunity employer Apply for this position Ahern Rentals is looking for a rental/office clerk to assist customers in person and over the phone. This position also has administrative responsibilities such as data input, log book entries and filing. Incentive Package includes:
Paid Holidays + 401k Retirement Plan
Benefits after the first of the month following 60 days will include: Medical, Dental, Vision & Life
Supplemental Insurance Options Available
- Employee and Customer Incentive Bonus Programs Essential Duties and
Provide superior customer service, in person and over the telephone
Process rental and purchase transactions
Coordinate with Sales department to ensure customer satisfaction
Filing, data entry, and retrieval of documents
Maintain accurate files and log books
- Other duties, as assigned by Management Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Previous EQUIPMENT rental experience required
Must be computer literate, previous experience with RentalMan a plus
Previous cash handling and point of sale experience preferred
Must be able to read, write, and speak English
Must be able to pass drug test and background check
Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)
Rental Counter Clerk / Dispatcher
San Diego Based Equipment Rental Sales & Service Co has an IMMEDIATE need for Qualified Rental Counter Clerk / Dispatch personnel for our San Diego Rental location.
We rent construction and homeowner equipment of all types to the public.
This is a FULL TIME position. We offer competitive pay, benefits and positive growth.
This is a fast paced environment that has many rewards to a motivated individual. Knowledge of dispatching and flow of local transportation logistics along with a an overall understanding of San Diego Geography is helpful.
Must have strong face to face and phone communication skills and be able to clearly describe equipment operation details in an effective manner.
• We are a Great company and can provide a Great home for the right applicants. Apply today and join a Great Team!
• Applicants please submit resume for review or access our application @ www.clairemontequipment.com
• Or by picking up a application at 4726 Convoy St - San Diego, Ca 92111
• All applications submitted should be accompanied by a current DMV printout.
We are a key component to the San Diego market place.
We are seeking applicants with a strong ethic to join our team.
Tuxedo Rental Clerk
Tuxedo rental clerk needed. Experience preferred but not required.
Employer willing to train. Job requires bilingual English/Spanish skills. Customer service skills required.
Will measure customers for proper fitting of tuxedos. Assemble tuxedo, pants, and other accessories prior to event/pick-up of tuxedos and accessories.
Rental Clerk :: Parties And Special Events
Event Rentals - Rental Clerk. This is an opportunity for the right career oriented candidate to get to work, prove your skills, and earn a permanent spot in our organization.
FULL TIME APPLICANTS with 7 DAY PER WEEK AVAILABILITY only need apply.
2+ years Prior Office/Administrative Experience
Prior Multi line Phone Experience with Cheerful Phone Demeanor
Professional Email Skills and experience utilizing Email in a professional setting. (Microsoft Outlook)
Familiarity with Word/Excel
Ability to think on your feet
Excellent Attendance History
Ability to thrive under stressful/special circumstances.
Willingness to pitch in on any level in order to help the company.
Office hours are Monday-Friday, early mornings, evenings, and weekend work is also required regularly. Background check and drug testing will be required for employment. We are considering applicants of all levels who are willing to pitch in in any manner necessary in order to get the job done- this means getting dirty/working hard and being ready for anything!!!
Possible Regular Duties and Tasks/Areas we need help:
- Answering phones
- Running Errands (VEHICLE REQUIRED)
- Event Planning
- Event Support
- Projects as needed
- Checking and routing voice mail
- Coffee making/general cleaning/take out garbage
- Daily Customer Confirmation calls
- Sales/Sales support
- Cleaning Tasks
- Accounting/Bookkeeping Support
- Scheduled mailings/envelope stuffing
- Marketing Support
- Filing and sorting
- Customer out of office support
- OTHER DUTIES AS ASSIGNED
Regular over time is required/mandatory
FULL TIME APPLICANTS with 7 DAY PER WEEK AVAILABILITY only need apply.
Boat Rentals Shift Supervisor
Boat Rentals Shift Supervisor Location:WASHINGTON, DC Salary Range:DOE Exempt/Non-Exempt:Non-Exempt Employment Type:Seasonal - Part Time Employer:Boating In DC Description: Are you looking for a Summer opportunity? Do you enjoy spending your time by the water? Are you responsible? If your answer is yes, apply now! Boating In DC, a division of Guest Services, Inc., is hiring for a self-motivated, relaible, and responsible Shift Supervisor to join our team! This position is for the 3 following boating locations: The Wharf, Ball Park, and National Harbor. JOB SUMMARY: To provide supervision of the waterfront and ensure safe boating operations. To maintain an efficiently operated site. Assist with hourly rentals, boating pass members and groups. Manage and mentor staff in their daily jobs. Ensure superior customer service to renters. ESSENTIAL JOB FUNCTIONS
Ensuring superior customer service to often long lines and crowded facilities
Maintain expert knowledge on staff, site needs, day to day tasks, and point of sale systems
Manage site supplies
Supervision of on the water activities and enforcer of emergency action plans when needed
Manage daily reports and reconciling of cash register, including nightly bank deposits
Coordinating and ensuring breaks for staff
Ensuring facilities, including bathrooms, are clean and orderly
Reporting and recording any incidents to upper management
Operating and ensuring proper use of on site safety launch
Other duties as required
Working weekend hours and holidays required Requirements SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Customer service skills
Intermediate knowledge of boating such as kayaking, sailing etc. REQUIRED LICENSES/CERTIFICATIONS
Red Cross CPR, First Aid (can be trained by company after hired) PREFERRED + 1 year teaching experience with at least one type of boating discipline such as sailing, kayaking or canoeing
Life Guard or equivalent
USSailing, ACA Certifications
Basic proficiency in speaking Spanish, Portuguese (and/or Hindi for MA locations only) PHYSICAL AND MENTAL WORK REQUIREMENTS The work required is moderately physically demanding and requires a medium level of physical fitness. You will be required to do the following: Activity Approximate % Standing 2 Hours 80% Lifting 20Lbs. 30% Twisting 10% Kneeling 10% Swimming 5% Squatting 10% I understand that this job description contains important information about the job at Boston Outdoor Recreation, Inc I am applying for and that I am expected to read the job description and familiarize myself with its contents. Veterans, Minorities, People with Disabilities and Women especially encouraged to apply. Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Park Attend - Rentals - Boat - Jicp
Under the direct supervision of the Park Management, the CCPRC Attendant will perform various duties at park facilities operated by the Charleston County Park and Recreation Commission. This is to include, but not limited to, providing information to the public, accurately operating a register, enforcing rules, and customer service. This position requires early morning/late night, weekend and holiday work. Position: Park Attend - RENTALS - BOAT - JICP
Requisition:* PA BOAT JICP
Job Category:* Park Attendant
Employment Type:* Part Time
Location:* James Island County Park
Opened On:* 1/1/2018 Relocation: Not Available
Salary Range:* $7.75 - $18.00
Boat Service Technician / Inflatable Boat Repair
The Boat Specialists – Ventura, CA
Boat Service Technician / Inflatable Boat Repair Specialist
· $10.50 - $14 per hour
· 401(k) with employer match
· Health Insurance
· Paid Holidays and PTO
· Long Term Disability
· Product Purchase Discounts
Why Our Company Rocks:
The Boat Specialists was founded in 1976 and has been going strong for over 40 years. The 30 employees that contribute day in and day out to the dealership are all go getters who love what they do. The past 10 years, the company has grown by 20% year over year. The Company’s commitment to not only its customers but also its employees has been the catalyst to its success. Strong family values, belief in a work/life balance, and the idea of giving back to its employees are all omnipresent at The Boat Specialists. Without the capable and energetic team it has developed, the company could not survive. If you are looking for a career and a work place that both rewards and challenges you to be better every day- we want YOU, to join our team.General
The Boat Service Technician is responsible for providing services and repair to inflatable boats in our service department. The Boat Service Technician reports to the Service Manager and provides support to the Service Advisors and Service Team. The Boat Service Technician receives work orders from the Service Writers and is responsible for carrying out the work outlined on the work order and dispatched to them daily. Duties include but are not limited to: inflatable boat repair and glue work, customer and dealer add options, bottom painting boats, minor gel coat repair, detailing, installs, rigging, trailer work, deliveries, and more.Essential Duties and
· Perform related duties assigned or as the situation dictates
· Perform all preventative maintenance and repair to inflatable boats
· Perform boat rigging and installs as requested on work order
· Diagnose and trouble shoot dealership and customer boats and report extent of damage or malfunction to the service advisor
· Perform repair work (i.e. inflatable boat repair, glue work and patching, valve services, tube repairs and installs, water leaks, air leaks, handles, d-rings, etc.)
· Perform dealer and customer add options (install options on boats as requested)
· Complete repair work within the established time frame
· Ensure all warranty work is completed according to manufacturer and dealership guidelines
· Maintain tools in good condition and according to guidelines
· Assist other departments when necessary
Required Knowledge and Abilities:
· Ability to follow precise instructions for carrying out proper repairs
· Unlimited or unimpaired ability to walk, bend, stoop, climb, and work safely around water, on a ladder, or in a confined space
· Be able to lift up to 50 lbs.
· Capacity to work as a team member or alone to achieve expected results
Education and Experience:
· Prior marine experience a plus
· Mechanical aptitude and ability
The Boat Specialists was founded in 1976 and has been going strong for over 40 years. The 30 employees that contribute day in and day out to the dealership are all go getters who love what they do. The past 10 years, the company has grown by 20% year over year. The Company’s commitment to not only its customers but also its employees has been the catalyst to its success. Strong family values, belief in a work/life balance, and the idea of giving back to its employees are all omnipresent at The Boat Specialists. Without the capable and energetic team it has developed, the company could not survive. If you are looking for a career and a work place that both rewards and challenges you to be better every day- we want YOU, to join our team.
Anglers Resort Bait Shop And Boat Rentals
We are looking for hard working dependable qualified people to assist in running a bait shop, boat rentals and motel reservations. Knowledge of the Withlacoochee River and the Rainbow River.
Some maintenance work and upkeep of the property. Mowing, weed eating, raking the yard. Stocking coolers, tackle orders, answering phones and making motel reservations and boat rental reservations. Boat repair and maintenance. Selling live bait and tackle.
Positive attitude a must.
Please apply in person at the bait shop at Angler's Resort
12189 S Williams Street
Dunnellon, Florida, 34432
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