Boat Repairer Job Description Sample
Boat Service Technician / Inflatable Boat Repair
The Boat Specialists – Ventura, CA
Boat Service Technician / Inflatable Boat Repair Specialist
· $10.50 - $14 per hour
· 401(k) with employer match
· Health Insurance
· Paid Holidays and PTO
· Long Term Disability
· Product Purchase Discounts
Why Our Company Rocks:
The Boat Specialists was founded in 1976 and has been going strong for over 40 years. The 30 employees that contribute day in and day out to the dealership are all go getters who love what they do. The past 10 years, the company has grown by 20% year over year. The Company’s commitment to not only its customers but also its employees has been the catalyst to its success. Strong family values, belief in a work/life balance, and the idea of giving back to its employees are all omnipresent at The Boat Specialists. Without the capable and energetic team it has developed, the company could not survive. If you are looking for a career and a work place that both rewards and challenges you to be better every day- we want YOU, to join our team.General
The Boat Service Technician is responsible for providing services and repair to inflatable boats in our service department. The Boat Service Technician reports to the Service Manager and provides support to the Service Advisors and Service Team. The Boat Service Technician receives work orders from the Service Writers and is responsible for carrying out the work outlined on the work order and dispatched to them daily. Duties include but are not limited to: inflatable boat repair and glue work, customer and dealer add options, bottom painting boats, minor gel coat repair, detailing, installs, rigging, trailer work, deliveries, and more.Essential Duties and
· Perform related duties assigned or as the situation dictates
· Perform all preventative maintenance and repair to inflatable boats
· Perform boat rigging and installs as requested on work order
· Diagnose and trouble shoot dealership and customer boats and report extent of damage or malfunction to the service advisor
· Perform repair work (i.e. inflatable boat repair, glue work and patching, valve services, tube repairs and installs, water leaks, air leaks, handles, d-rings, etc.)
· Perform dealer and customer add options (install options on boats as requested)
· Complete repair work within the established time frame
· Ensure all warranty work is completed according to manufacturer and dealership guidelines
· Maintain tools in good condition and according to guidelines
· Assist other departments when necessary
Required Knowledge and Abilities:
· Ability to follow precise instructions for carrying out proper repairs
· Unlimited or unimpaired ability to walk, bend, stoop, climb, and work safely around water, on a ladder, or in a confined space
· Be able to lift up to 50 lbs.
· Capacity to work as a team member or alone to achieve expected results
Education and Experience:
· Prior marine experience a plus
· Mechanical aptitude and ability
The Boat Specialists was founded in 1976 and has been going strong for over 40 years. The 30 employees that contribute day in and day out to the dealership are all go getters who love what they do. The past 10 years, the company has grown by 20% year over year. The Company’s commitment to not only its customers but also its employees has been the catalyst to its success. Strong family values, belief in a work/life balance, and the idea of giving back to its employees are all omnipresent at The Boat Specialists. Without the capable and energetic team it has developed, the company could not survive. If you are looking for a career and a work place that both rewards and challenges you to be better every day- we want YOU, to join our team.
Marine Equipment Repairer Inspector
- Duties Help
Summary Civilian employees serve a vital role in supporting the Army mission
. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army. About the Position: This position is located at the Maneuver Center of Excellence (MCoE), Fort Benning, Georgia 31905. "The Maneuver Center of Excellence" Fort Benning is located 100 miles south of Atlanta, Georgia and adjacent to Columbus, Georgia and Phoenix City, Alabama. The geography and climate are ideal for year-round military training. Public transportation and free parking is available.
This is a Temporary position. Position may be filled as a temporary appointment NTE 1 year, if candidate is not a current permanent Army employee. Temporary appointments may be extended up to a maximum of three years.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
Current Department of Army Civilian Employees
Current Permanent Department of Defense (DOD) Civilian Employee (non-Army) * Executive Order (E.O.) 12721 * Interagency Career Transition Assistance Plan
Military Spouses, under Executive Order (E.O.) 13473 * People with Disabilities, Schedule A * Priority Placement Program (PPP), Program S (Military Spouse) registrant
Veterans Recruitment Appointment (VRA) Learn more about this agency
Perform inspections on marine repair work done by others on a variety of boats, motors, trailer, and support equipment. .
Plan, coordinate and perform field level maintenance on a variety of boats, motors, trailer, and support equipment.
Perform all maintenance on boat trailers, i.e., lighting, wheels, and wheel bearing runners, slats, etc.
Use test tank to test running motors, making required adjustments to ensure proper field operation.
Analyze the requirement for tools, and the amount of spare parts for assigned outboard motors, boats, and trailers.
Make sure all necessary repairs prescribed have been accomplished that appear on maintenance worksheets and time tickets.
Travel Required Not required
Supervisory status No
Who May Apply
This job is open to
… Status Candidates and VEOA Eligibles Questions? This job is open to 2 groups. * #### Job family (Series) 5801 Miscellaneous Transportation/Mobile Equipment Maintenance
- Requirements Help
Conditions of Employment
- See Reuirements Section for conditions of employment.
Qualifications Experience refers to paid and unpaid experience
, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. There is no specific length of training or experience required. However, you must be able to demonstrate, through experience shown in your written application materials that you possess the sufficient knowledge, skills, and abilities to successfully perform the work of this position without more than normal supervision. Minimum Qualifications (Screen Out Element): Ability to do the work of an Marine Equipment Repairer Inspector without more than normal supervision. I have the ability to perform common marine equipment repair inspections. I can perform inspections on marine repair work done by others on a variety of boats. Inspect marine equipment to ensure overall safety compliance. I work under normal supervision of a work leader or journey-level employee who observes tasks in progress and upon completion to make sure they are properly performed.- Failure to meet this Screen Out Element will result in an ineligible rating.
Ability To Do The Work Of The position Without More Than Normal Supervision
Ability To Interpret Instructions, Specification, etc. (includes blueprinting reading) * Ability To Use and Maintain Tools and Equipment
Knowledge of Equipment Assembly, Installation, Repair, etc.
Technical Practices (theoretical, precise, artistic) * Troubleshooting
Use of Measuring Instruments *
PHYSICAL EFFORT: The employee is required to stand, stoop, bend, stretch for long periods, and frequently lift and carry items weighting up to 70 pounds. Items such as 40 horsepower motors, Zodiac boat, fiberglass boats, etc., require assistance of three or more persons. *
WORKING CONDITIONS:The work of this position is performed inside/outside and on water ways when conducting operational checks. The employee from time to time may be exposed to bad weather. Dirt, dust, and grease are often present. The employee is frequently exposed to cuts, chemical burns; fumes form chemicals, such as glue, cements, adhesive, methyl ethyl ketone, and other chemical compounds used in rubber boat repairs.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
Multiple positions may be filled from this announcement.
Position may be converted without further competition. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. To receive selection priority for this position, you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your ICTAP eligibility. Additional information about the program is on OPM's Career Transition Resources website. Read more
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above
. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Read more
Background checks and security clearance
Security clearance Other
- Required Documents Help
Required Documents The documents you are required to submit vary based on the authority you are using to apply
(i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Merit Checklist and Proof of Eligibility. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: * Your resume may be submitted in any format and must support the specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position.
For additional information see: What to include in your resume. 2. Other
supporting documents: * Cover Letter, optional
- Most recent Performance Appraisal, if applicable *
Proof of Eligibility to Apply:
Your application must include the documents which
prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the
Who May Apply section above to receive further consideration. NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
- Benefits Help
Benefits A career with the U
.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- How to Apply Help
How to Apply To apply for this position
, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 01/18/2018 to receive consideration.
- To begin, click
Applyto access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/10056121).
Follow the prompts to select your résumé and/or other supporting documentsto be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and
click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. * It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Read more
Agency contact information
Army Applicant Help Desk
(000)000-0000 ##### Email USARMY.APG.CHRA-NE.MBX.APPLICANTHELP@MAIL.MIL ##### Address EA-APF-W4GGA9 FMX TACOM FT BENNING ST1 DO NOT MAIL Fort Benning, GA US Learn more about this agency
Next steps If you provided an email address
, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. Read more
- Fair & Transparent
& Transparent The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy The United States Government does not discriminate in employment on the basis of race
, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants Read more
Reasonable Accommodation Policy Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate
. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits. Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events. You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis. Learn more about disability employment and reasonable accommodations or how to contact an agency. Read more
Legal and regulatory guidance
Social security number request
Signature and false statements
New employee probationary period This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/488431800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered. Open & closing dates: 01/12/2018 to 01/18/2018 Salary: $18.60 to $21.70 per hour
Pay scale & grade:* WG 8 Work schedule: Full-Time
Appointment type:* Temporary - 1 YEAR
Custodian I Boat Vessel
Description: Clean and maintain public areas e.g. hallways, lobbies, stairways, locker rooms, etc. Deliver and retrieve rollaway beds, irons, ironing boards, and other items to guest rooms.
Must be at least 21 years of age.
High school diploma or equivalent.
Minimum one year cleaning experience preferred.
Must be able to stand and walk for extended periods for majority of shift.
Must be able to push, pull, and lift up to 100 pounds.
Must be able to obtain/maintain any necessary certifications and/or licenses. Department: SP - Boat Operations
Category:* Marine Operations
Position Code:* SPPCUS103 Shif: Varied
Status:* Part Time
Weapons, Tactics, And Military Small Boat Operations SME
Cubic Global Defense
Company Details: Cubic | NEK Services, Inc., is seeking a Weapons, Tactics, and Military Small Boat Operations SME to provide formal training to individual Special Operations Officers (SOO), Critical Skills Operators (CSO), and Special Operations Capability Specialists (SOCS) in Special Operations tactics, techniques, and procedures and related support skills in order to provide qualified personnel to the Marine Special Operations Companies (MSOCs). The unit specifically charged with this responsibility is the Marine Raider Training Center (MRTC) formerly called the Marine Special Operations School (MSOS). This is a pre-award effort and position will be contingent upon contract award. Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.
Job Details:Essential Job Duties and Responsibilities include, but are limited to:
Assist in the duties and functions associated with conducting safe and effective training with weapons, tactics, and amphibious operations utilizing military small arms, crew served weapons, infantry Tactics, Techniques, and Procedures, Combat Rubber Raid Craft (CRRC) and other water craft.
Apply adult learning theories, methods, and strategies, such as the Socratic Method, while working independently or in a multidisciplinary team environment.
Execute range safety support tasks and have appropriate Camp Lejeune Range Safety Officer (RSO) certification.
Support training at sea, aboard watercraft, and in an environment involving the operation, firing, and basic tactical employment of weapons organic to the Marine Corps.
Work in a high risk training environment with exposure to potentially dangerous situations on open water and live fire ranges and will routinely wear 30-50 lbs. of safety equipment and must be able to lift and carry equipment in excess of 100 lbs.
Drive a government bus to transport students to training as needed.
Participate in meetings, briefings, conferences, working groups, courses, and training events as requested by the Government.
Travel, as necessary, to various CONUS locations.
Other duties and tasks assigned by Command team, as necessary. Required Skills/Qualifications/Experience:
Served a minimum of 1 year as an enlisted E-7 or higher + 10 years’ experience in a SOF or USMC Reconnaissance unit.
3 years of experience in an operations/exercise control section.
4 years of experience as a USMC Combatant Diver or SOF equivalent diver.
Strong proficiency in MS Word, Outlook, PowerPoint and Excel.
Carry equipment weighing up to 100lbs.
Possess a valid state driver’s license and Commercial Driver’s License.
Must be able to gain and maintain licenses to operate a government bus and open water craft through Government licensing authority once on task, preference will be given to any candidate who already possesses such a license.
Must complete the 5-week MRTC Instructor Training Course prior engaging with students. Prior attendance in the course will be accepted.
Must be able to successfully complete the Camp Lejeune Range Safety Officer Course
Shall be required to provide a minimum of 120 hours of surge support per year.
Must possess a current Secret security clearance.
Must be a U.S. citizen.
Worker Type: Employee Cubic Corporation is the parent company of three major businesses, Cubic Transportation Systems (CTS), Cubic Global Defense (CGD), and Cubic Mission Solutions (CMS). CTS is a leading integrator of payment and information technology and services for intelligent travel solutions worldwide. CGD is a leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. CMS provides networked Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) capabilities for defense, intelligence, security, and commercial missions. All three of our businesses provide innovative technology and an integrated approach to systems and services for government and commercial customers around the globe. This integration ensures our customers receive streamlined operations and strategy, cost-efficiency and speed to market. Cubic was founded in San Diego, California in 1951 and has since built a global reputation for enhancing customer value. With fiscal year 2016 sales of $1.462 billion, Cubic is proud to have a presence in nearly 60 countries and employs 8,500+ people worldwide. To learn more about Cubic please watch the video at this link: http://www.cubic.com/Careers Cubic is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf , We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help
Parking & Boat Ramp Attendant
Oversee vehicle and boat trailer parking in designated areas; direct traffic flow at the boat ramp to ensure resident and guest safety. Requires HS diploma or GED & 2yrs customer service experience or equivalent combo.
Prior security or cashiering experience helpful. Deal tactfully and courteously with the public. Accurate cashiering & computer skills.
Work includes weekends & holidays. Rate: $10/hr DOE. Dates: Mid-May to mid-September
Thompson Boat Center Winter Shift Supervisor
Thompson Boat Center Winter Shift Supervisor Location:WASHINGTON, DC Salary Range:DOE Exempt/Non-Exempt:Non-Exempt Employment Type:Seasonal - Part Time Employer:Boating In DC Description: Are you looking for a Winter opportunity that could continue into the summer? Do you enjoy spending your time by the water? Are you responsible? If your answer is yes, apply now! Boating In DC, a division of Guest Services, Inc., is hiring for a self-motivated, relaible, and responsible Shift Supervisor to join our team! JOB SUMMARY To provide supervision of the Boat Center and maintain an efficiently operated site. Assist the general public, slip holders and crew teams. Manage and mentor staff in their daily jobs. Ensure superior customer service. ESSENTIAL JOB FUNCTIONS
Reports directly to Thompson GM
Monitor access to the facility by both customers and general public
Uphold policies and procedures as advised by the members of management
Assist private slip holders with taking boats to and from the dock
Responsible for opening and closing of facility at the end of shift
Ensuring general shutdown and security of the facility at the end of the night
Be able to answer questions pertaining to the facility and its programs
Be able to take messages and accurately relay them to the appropriate parties
Maintain expert knowledge on staff, site needs, day to day tasks, and point of sale systems
Manage site supplies
Manage daily reports and reconciling of cash register, including nightly bank deposits
Coordinating and ensuring breaks for staff
Ensuring facilities, including bathrooms, are clean and orderly
Reporting and recording any incidents to upper management
Operating and ensuring proper use of on site safety launch
Other duties as required
Working weekend hours and holidays required Requirements SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Customer service skills
Intermediate knowledge of boating such as kayaking, sailing etc. REQUIRED LICENSES/CERTIFICATIONS
Red Cross CPR, First Aid (can be trained by company after hired) PREFERRED + 1 year teaching experience with at least one type of boating discipline such as sailing, kayaking or canoeing
Life Guard or equivalent
USSailing, ACA Certifications
Basic proficiency in speaking Spanish, Portuguese (and/or Hindi for MA locations only) PHYSICAL AND MENTAL WORK REQUIREMENTS The work required is moderately physically demanding and requires a medium level of physical fitness. You will be required to do the following: Activity Approximate % Standing 2 Hours 80% Lifting 20Lbs. 30% Twisting 10% Kneeling 10% Swimming 5% Squatting 10% I understand that this job description contains important information about the job at Boston Outdoor Recreation, Inc I am applying for and that I am expected to read the job description and familiarize myself with its contents. Veterans, Minorities, People with Disabilities and Women especially encouraged to apply. Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Lead Boat Rental Agent - Lake Powell - Wahweap Boat Rentals
Overview: Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at http://www.facebook.com/aramark and Twitter at http://www.twitter.com/aramark . Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Lead – Guest Services Workers oversee the Boat Rentals Reservations office; supporting and training the Guest Services Workers. They ensure all preparations have been completed in advance for the day’s reservations, ensuring all Guest Services Workers are on task for delivering superior customer service. Lead – Guest Services Workers are expected to serve as an example for the Guest Services Workers to aspire to; continually going above and beyond, up-selling when making reservations, delivering exemplary customer service and successfully resolving any guest situations that may arise. Furthermore, they must be able to maintain a professional and enthusiastic atmosphere even in the absence of management.
Perform all Guest Services Worker duties
Hold pre-shift meetings to ensure that the Boat Rentals team are aware of the day’s reservations, visiting VIPs, FOCUS & Safety of the day and any other miscellaneous information to ensure successful operations
Make telephone and in person boat reservations and check on internet reservations
Ensure all customers renting boats are checked in and out as efficiently as possible and that all required paperwork is completed
Act as a customer service specialist by going above and beyond to give guests the vacation of their dreams. This includes: catering the trip to the guest, through add-ons and up-selling. It also may include assisting guests with whatever they need from booking their boat to helping them get groceries for their trip
Lead – Guest Services Workers should be highly knowledgeable about Lake Powell Resort and Marinas and the surrounding areas; acting as a concierge resource for all guests. This includes but is not limited to: retail, boat rentals, food & beverage opening hours and services, tours and activities and surrounding area amenities and activities such as other National Parks in The Grand Circle
Train Guest Services Workers on all aspects of the role - helping to develop a team of customer service focused professionals
Support the Guest Services Workers in the day to day operations of the Boat Rental’s office – ensuring all opening and closing tasks are completed
Encourage and support Guest Services Workers, building their product knowledge to encourage them to up-sell when making reservations in order to achieve sales goals
Ensure Guest Services Workers remain active during down time by preparing for upcoming reservations and completing other relevant projects
Maintain a daily bank and be accountable for all transactions
Handle cash, traveler’s checks and credit cards in a safe and accurate manner
Must be proficient in counting money, able to provide guests with change whenever needed and make accurate cash deposits at the end of shift; ensuring all required paperwork is completed
Ensure accurate and correct billing
Audit working banks to ensure accuracy and accountability
Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner which does not negatively impact on the reputation of Lake Powell Resorts and Marinas
Run all supporting Boat Rentals reports to assist in the efficient running of the Boat Rentals Office
Lead – Guest Services Workers may be required to coordinate, correct, track and submit payroll for the Boat Rental department; ensuring accuracy, proper transfer of labor and timely weekly reporting
Lead – Guest Services Workers may be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
Lead – Guest Services Workers may be required to assist management in scheduling Boat Rentals employees in accordance with labor budgets and assigning work tasks to the Guest Services Workers
Lead – Guest Services Workers ensure everything operates smoothly in manager’s absence and that all customer relations issues are handled effectively
Lead – Guest Services Workers oversee nightly close out and balance cash with daily sales at the end of the shift
Must be flexible – willing to work a rotational schedule with rotational days off that may include weekends and holidays
Must ensure cleanliness and a pleasant atmosphere in The Boat Rentals office at all times
Must be well groomed and maintain a high level of professionalism at all times
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Report to work on time and in complete uniform
Other duties as assigned
Status and Scope:
The Lead – Guest Services Worker reports to the Boat Rentals Manager
The Lead – Guest Services Worker must be able to support and oversee the Boat Rentals team to ensure the highest levels of customer service are adhered to; ensuring the resort operates as smoothly and efficiently as possible
The Lead – Guest Services Worker should demonstrate strong time-management, communication (oral & written) and organization skills. They should be confident, have attention to detail accompanied with a positive attitude and ability to multi-task and thrive in a demanding and fast-paced work environment
The Lead – Guest Services Worker should be willing to gain a good understanding of Lake Powell Resorts and Marinas and surrounding area, becoming fully knowledgeable on all activities and amenities offered
Equipment Used: Adding Machine, Calculator, Computer, Photocopier, Printer, Telephone, SMS Touch POS System
Little or No Travel (10%)
SEDENTARY - Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders)
Keying/ Fingering: Constant
Must have a High School Diploma or equivalent
Must be fluent in the English language both spoken and written – able to read & interpret documents such as safety rules, Aramark operating and maintenance instructions and procedure manuals
Must be computer literate in MS Office programs and have the ability to learn the SMS Touch POS System + 2+ years experience in Boat Rentals and Sales experience is preferred Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Deckhand - Party Boat
Deckhand aboard party fishing boat . Positive upbeat personality a must.
Seasonal position , May through October. Boating/ Fishing experience a
must. Pass and maintain a DOT drug screening program required .
Marine Service Technician / Boat Mechanic
START IMMEDIATELY - HYDRAULIC techs/mechanics ... Several positions available, both mobile and stationary.
Seeking all technicians with a positive attitude who work hard to provide top quality service. Fluid certifications and tools are a plus!
We have both mobile and stationary technician positions available in Ft. Lauderdale and Southeast Florida.
Responsible for diagnosing problems and performing standard mechanical repairs on the customer’s vessel.
We will train the right candidates who are mechanically inclined ... some hydraulic experience ... or trouble shooting skills
This is a fantastic opportunity to join a growing organization, where you can make a significant impact to the business and establish a lengthy career.
The Captain shall have the sole responsibility for insuring the safety and security of the vessel, the passengers and the crew at all times. They shall be licensed by the United States Coast Guard to operate the vessel and insure that all rules and regulations are followed as set forth for each vessel they are assigned to operate. The Captain will also assume responsibility for seeing that the vessel and its crew are ready to accept passengers and provide the tour and associated activities in a professional and timely manner.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Ensure passenger safety at all times, provide excellent customer service, Pilot and maintain control of company vessel on assigned route, conduct emergency preparedness drills, participation in required training programs, directing the handling vessel lines and running gear, supervising the loading of equipment and stores, posting a watch, Assuring Vessel security protocols are executed, supervise and perform light janitorial duties, light maintenance, interact with passengers, conduct safety inspections, Manage assigned vessel crew in accordance with Company policy and USCG requirements. Implement company SMS and Security plan for the vessel assigned, light clerical duties including filling reports and logs.
QUALIFICATIONS INCLUDE BUT ARE NOT LIMITED TO:
Must have a valid USCG Master, 100-ton license. Ability to successfully complete Wendella orientation and position specific training, Pass a criminal background check as required, Obtain CPR/First aid certification and obtain a TWIC card as required. The ability to input data using a computer and other traditional means.
Captains frequently spend long hours standing in the pilothouse while piloting a vessel and while boarding/ disembarking passengers. This is often outdoors during all weather conditions in and around the Chicago are waterways. The Captain will frequently get under way on the vessel and will be subject to the effects of the marine environment. The Captain may spend time in cramped conditions below decks while performing his/her duties.
Required to stand, sit and kneel for extended periods, Required to carry loads up to 50lbs unassisted, Required to push loads of 100lbs unassisted, Required to work with arms extended upright for extended periods while using tools or devices, Require to work while arms extended outward for extended periods using tools or devices, Required to work in cramped quarters and fit through deck hatches of 20” diameter. Required to conduct tasks while wearing the appropriate PPE.
This is a part-time position (less than 40 hours). Wendella is a seasonal business operating from March to November.
Successful candidates are required to complete a pre-employment drug test and criminal background check prior to an offer of employment. Wendella is a drug-free workplace. All employees are enrolled in a random drug testing program.
As Chicago's original tour boat company, Wendella features three distinctive tours, all focusing on the history and architecture of the city. They include the Combined Lake and River Tour, the Chicago River Architecture Tour and the extremely popular Chicago at Sunset Cruise. All tours are presented by trained professional tour guides. Wendella also provides a full venue of private special event and specialty cruises including a St. Patrick's Day cruise and Wine & Cheese tasting cruise.
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