Booking Supervisor Job Description Sample
Associate Editorial Producer (Booker) - Network Booking
This is our story.
We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
See what it's like to work at CNN! Follow us on Instagram, Twitter and Facebook.
What part will you play?
The Associate Editorial Producer in Network Booking will be responsible for developing relationships with newsmakers, talent, and their representatives as well story pitching and research. The ability to collaborate well with internal and external stakeholders is critical to this position. Responsible for pitching, generating, and booking high-volume and high-profile newsmaker guests and sources across CNN's shows and platforms. The Associate Editorial Producer will handle all aspects of producing a guest segment: editorial, pre-interviews, finding visuals, writing interview questions/talking points. This role handles special projects as assigned by the Senior Editorial Producer and will also provide support for major bookings. Job may require travel for breaking news bookings.
What do we need from you?
Must have 1-2 years as an associate editorial producer, production assistant or equivalent production experience with proven performance and experience booking talent.
Bachelor's degree in journalism or related field of study is preferred, or equivalent experience.
Research skills are essential to this position.
Individual must be able to multi-task efficiently, execute quickly, think broadly, and have strong editorial awareness and judgment. - Excellent organizational, written and verbal communication skills are essential to this role.
Must be flexible and able to work an extended schedule as the news cycle and deadlines require.
But wait, there's more!
Paid time off every year to volunteer
2016 Best Company for Working Mothers
An in-house learning and development team to help shape and grow your career
Part of the Time Warner family of powerhouse brands like HBO, Cartoon Network, Adult Swim, TNT, and TBS
Turner Broadcasting System, Inc. and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Booking Internship (Spring 2017)
Our Booking Department is looking to fill an internship position for the
Spring semester of 2017. This is a part-time unpaid position for academic credit, with the possibility of future employment.
Areas you will be learning about:
Creation and issuance of artist contracts
Contract and deposit tracking
Obtaining box office reports
Internet market research and internal statistics
Creating and implementing a project that ties in both Music Internship and school curriculum with support from Live Nation bookers and marketers
Preferably be a college student currently working towards a Music Business degree
Minimum 2.8 GPA
Must have reliable transportation
Minimum of 12 hours per week
Superior written and oral communication skills
Strong organizational/multi-tasking skills
Impeccable attention to detail
Stellar phone etiquette is mandatory
Knowledge of MS Office (Word, Excel, and Outlook)
Basic knowledge of HTML tags
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Publicist & Booking Agent Intern
Publicist & Booking Agent Intern (unpaid)
Location: ChildServ Headquarters near O'Hare Airport in Chicago, IL.
Nationally recognized speaker Patti Vasquez is looking for publicist/assistant/booking agent Intern to aid in booking paid speaking engagements and features.
Speakers target Industries include Medical Professionals, Educators, and Child Care organizations.
This position will be responsible for proactively selling talent for speaking engagements and appearances for national associations, non-profits, universities, etc.
Manage speaking engagements from booking stage through event completion including sending contracts and invoices and followup.
Cultivate long-term relationships with buyers.
Collaborate with corporate event planners, PR & marketing executives and university directors of student activities, etc. to determine customer needs and develop strategies for continued sales.
Enter new, and update existing, customer information into system
Excellent business writing and proofreading skills
Excellent interpersonal skills
Must be detail-oriented
Ability to handle multiple deadlines
Comfortable using phones
Please note that this is an unpaid internship.
Surgical Booking Coordinator
Bilingual candidates are encouraged to apply
Customer service skills are required
Experience is required
This position monitors and coordinates all surgical scheduling functions for the Urogynecology and Gynecology Oncology divisions, including answering patient inquiries, initial patient interviews, scheduling and facilitating surgical dates with patients and families or other support systems as noted, assuring surgeon preferences regarding surgical sites, assistants, processes and any additional materials necessary to properly support specific resources. The surgical coordinator provides complete pre-op surgical packets to the proper surgical location, assuring that surgeries may proceed as scheduled and assists the surgical biller with ensuring the financial security of each case in collaboration with the Patient Access department, accurate and timely coding and billing information. Establishes systems to monitor and track department surgical functions and acts as a liaison between the department / gynecology subspecialty divisions and, other Tufts Medical Center departments and external organizations.
Coordinates scheduling of the surgical sites and appointments for all physicians associated with a specific location in the department to achieve maximum utilization while adhering to Medical Center standards and regulations.
Conducts patient interviews to accurately document a patient's status pre-operatively.
Make necessary arrangements to qualify patients for surgery. Coordinates all pre-op tests
and surgical procedures. Inform patients of necessary pre-operative guidelines.
Forwards information packets to patients. Responds to any last minute questions the patients may have prior to surgery.
Gathers all information obtained during the patient's pre-op stages. Ensures that the patient may proceed with the scheduled procedure by communicating directly with the patient's primary care physician in order to obtain pre-operative clearance.
Generates all information obtained during the patient's pre-op stages and submits a completed pre-operative surgical package to the surgical facility as directed by that facility, thus insuring that the patient file is complete and patient is cleared for surgery.
Following Federal CPT coding policies, records codes for surgical procedures and provides reports of all charges listed by the physician post-operatively to the billing coordinator. In the event of missing codes, the surgical coordinator communicates directly with the surgeon in order to obtain proper codes within 24 hours after the surgery. Works with the billing coordinator to forward batched reports to TMCPO.
Retrieves operative notes within 24 hours of a surgical procedure and ensures that surgical documentation is filed properly in patient charts and with the billing coordinator.
Keeps a surgical log detailing patient data, surgery time and place, other incidental relative information, billing information including amount billed and reimbursement date and amount for each surgical patient.
Maintains communication with the manager. Reports any problems or difficulties to the site manager immediately.
Contributes to the creation and updating of policies and guidelines for the Department related to the process by which patients are screened and booked for surgery.
Works with billing to insure appropriate billing and reimbursement for each case.
Responsible for ensuring the Patient Access team has appropriate surgical referral and authorization verification prior to/and following appointments and surgeries for.
Establishes and updates appropriate patient information packets for distribution to patients and medical staff in accordance with surgical scheduling duties. Responsible for maintaining supplies as necessary and coordinating distribution to patients.
Represents in the department relationships with other departments of Tufts Medical Center.
Works with the billing coordinator for resolution of surgical billing patient inquiries and complaints.
Will perform project work and other duties as assigned.
Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment
Performs other similar job related duties as required or directed.
Excellent organizational skills and ability to keep accurate records.
Strong in interpersonal and communications skills to interact effectively with physicians, families, visitors, and various levels of personnel within the department, and the Medical Center, various surgical facilities, and insurance agencies.
Medical terminology and the knowledge of Federal CPT coding policies strongly preferred.
Excellent working knowledge of computer systems.
Initiative and durability to work under stress due to deadlines, volume of work, and range of activities.
Level of knowledge generally obtained through the completion of an Associates Degree. Knowledge of healthcare management helpful.
At least two years experience in a health care setting. Previous surgical scheduling experience preferred. Communication and interaction with professional and medical staff preferred.
An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.
Company:Carnival Cruise Line
Area of Interest:Operations Management
Job Title:Specialist, Booking
Carnival is looking for a Booking Specialist! This role will be responsible for scheduling top stage performers (Singers and Dancers) for Carnival's Playlist Productions theater shows and all entertainment musicians across the entire CCL fleet. Responsible for booking top performers based on talent level, special skills and availability. Insure each ship has the correct casting to support the production shows, musical acts, demographics and individual ship's needs. Collaborate with Supervisor and discipline manager to review mid contract showcases, preferences, and bids as appropriate.
Strategically cast Playlist production shows and musical acts based on knowledge of musical and production talent.
Able to identify the best fit for the individual act or performance based on Playlist Production show offerings per ship, musical program offerings per ship, guest demographic, and TM growth/engagement.
Maintain Playlist Cast and Musician schedule, and individuals' movement in Crew Personnel System for 1000+ team members.
Continually analyze processes and systems, and develop strategies for improving future results.
Prepare returning staff for their contracts to help ensure success.
Partner with Sr. Director, Playlist Operations Manager, and Music Operations Manager to maintain overall quality and integrity of the Playlist and Music programs.
Periodically, assist in conducting interviews (online and in cities around the world) to find the best new talent across the two disciplines.
Bachelor's Degree preferred in Recreation, Education, Child Development, or related fields.
2-4 years working in an office environment, preferably with database systems and the need to use strategic thinking.
Knowledge of music talent is a must.
Strategic thinking to find solutions to complex problems that can balance short and long-term objectives.
Ability to work proactively, both individually and as a team.
Strong organizational, interpersonal, and communication skills.
Ability to remain calm and focused when working under pressure in time-sensitive situations.
Must be computer/tech/web savvy and familiar with all MS office products, especially Excel.
Database knowledge preferred.
Strong understanding of the company's entertainment product, especially its Playlist and Music Programming.
Strong understanding of required skills needed to be a successful shipboard staff.
Benefits as a member of Carnival's Team:
A comprehensive healthcare program, dental coverage and flexible spending accounts.
Company-paid term life insurance and long term disability coverage, employee-paid optional life insurance and other voluntary insurance programs.
A 401(k) plan that includes up to a 3% company match after one year of service and a discretionary-profit sharing contribution in your second year of eligible employment
Tuition Reimbursement that provides up to 75% reimbursement for company related professional career development.
Employee Stock Purchase plan that provides up to a 15% discount off the Fair Market Value of Carnival Corporation Common Stock Paid vacation and sick time.
Two complimentary "Fun Ship" cruises a year (based on available space and seniority) as well as discounted rates to friends and family in addition to other discounts to local and neighborhood vendors.
An on-site fully accredited preschool educational program that provides developmentally appropriate educational programming for families of children ages 6 weeks through 5 years of age and up to 12 years of age during school holidays and summer vacation in addition to drop-in care for those unexpected childcare conflicts.
An on-site Health and Wellness Center that provides a full range of activities including weight training machines, free weights, cardiovascular equipment, an aerobic center, massage therapy, certified personal trainers and a wide variety of other programs
Two complimentary "Fun Ship" cruises a year (based on available space and seniority) as well as discounted rates to friends and family in addition to other discounts to local and neighborhood vendors
About Carnival Cruise Line
Carnival Cruise Line is the most popular cruise brand in North America and operates 25 ships designed to foster exceptionally fun and memorable vacation experiences at an outstanding value. Carnival Cruise Line is the leading provider of year-round Caribbean cruises and also operates seasonal cruises in Europe, Alaska, New England, Canada, Bermuda, Hawaii, Mexican Riviera and the Panama Canal. The brand caters to a wide consumer demographic, appealing to families, couples, singles and seniors alike. One common denominator among Carnival's guests is the desire for a truly fun, memorable and enjoyable vacation experience.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by local, state, federal, and/or international law.
For information about FMLA eligibility and guidelines please visit: www.dol.gov/whd/fmla (copy and paste link into your browser)
Job ID 8172874
full job description
Booking Model Program Senior Delivery Manager (Svp)
The Chief Technology Office (CTO) is responsible for Citi's overall Information Technology strategy. CTO's mission is to optimize Citi's IT environment by driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Enterprise Risk Management and Finance, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for the firm.
The Enterprise Technology Solutions group within CTO is responsible for Technology development and support for the Global Functions including Finance and Risk Infrastructure.
Position for a Senior Technology Leader, responsible for managing and delivering a range of next generation high-performing technology capabilities, that will enable Citi to deliver on key regulatory commitments through implementation of a robust Global Booking Model Governance Framework. Citi is required to implement a Global automated monitoring solution using high-quality, globally standardized data and validation tool(s) within Citi's proposed enterprise information architecture, in order to confirm that booking practices occurring in each business across all geographies and all transacted products, adhere to well defined and approved set of product and legal entity parameters. This is a large-scale processing platform that will screen all transactions & accounts across Institutional, Wholesale, Retail and Advisory businesses of Citi on a daily basis to assess compliance with established Booking Principles and report violations for appropriate remediation. It will leverage firm's standard data repositories, GENESIS contract warehouse and other standard reference data systems to perform daily screening of contracts against documented booking practices.
The successful candidate will have demonstrated success leading global development teams to successful delivery of solutions for the enterprise, strong analytical skills, depth of technical expertise across the full software stack, promote technical excellence, and have strong communication skills. The successful candidates must be able to drive strategy for the platform and the organization, partnering well with senior business leaders and senior technology management.
Leads Change – define tech strategy and create actionable plans to deliver the next-gen IT strategies
Delivery & Execution – hands-on leader driving the program, establishing milestones for the teams, monitoring progress and ensuring timely delivery
Client Value – deliver exceptional client service, and viewed as a key resource, partner and trusted advisor
Build Teams – recruit, train and mentor staff; create a positive team environment; foster meritocracy; embrace diversity
Partnership – collaborate and partner with teams across Citi to get work done, break silos and work as One Citi
Ownership – demonstrate an entrepreneurial spirit and act like an owner to solve problems, minimize risks, and make prudent decisions
In close coordination with the senior business managers and other technology leaders, direct the implementation of practical, integrated, end-to-end strategic technology capabilities for the program.
Execution of the Booking Model tech program, based on a thorough assessment of specific architectural impacts and requirements and optimally leveraging business, technical and data architecture shared services.
Maximizing portfolio compliance with enterprise and GFTS architecture principles, best practices and standards, and ensuring complete alignment with firm's IT strategies.
Maximizing technology reuse through leveraging existing data assets, services & frameworks and through development of reusable components where appropriate
Coordination point for externally initiated architecture and technology-related matters related to assigned GFTS portfolios (e.g. infrastructure optimization activities, cross-portfolio information requests, tech mandatory activity support, etc.)
10 years of technology management and leadership experience, with at least 2 years of hands-on systems architecture experience in a complex, multi-vendor systems environment.
Solid understanding of systems, business, data, and technical architecture disciplines, including exposure to such key methodologies and approaches as Service-Oriented Architecture (SOA), Big Data Analytics, Business Process Management (BPM), data/information modeling, and high-availability/high-performance systems design.
Ability to establish an appropriate business-aligned strategic architecture vision for a major functional area, avoiding undue focus on legacy system improvements and introducing and driving transformational changes where appropriate.
Strong familiarity with both traditional and agile software development lifecycles.
Ability to direct the day-to-day work of a team of senior architect, senior programming leads and programmers.
Ability to establish strong working relationships with business, operations, and technology partners at all levels of the organization.
Excellent verbal and written business and technical communication skills.
A motivated, self-directed, highly proactive attitude and approach
SAP Concur: Service Consultant For Travel Booking Tool Job
Requisition ID: 181446
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.
SAP Concur imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, SAP Concur delivers an effortless experience and total transparency into spending wherever and whenever it happens, so businesses can focus on what matters most.
Quick facts about SAP Concur:
Employs over 6900 people worldwide
Serving over 45 million of users in more than 150 countries
Rewarded by Glassdoor as one of the best places to work in 2016
The SAP Concur Service Consultant a product expert supporting our SAP Concur Travel customers. A successful individual in this position will provide ongoing consultancy and assist with maintenance on customers' core system configurations, help clients stay abreast of planned updates and new features while managing their expectations by understanding the key business drivers and their prioritization.
The Service Consultant must be already living in the Czech Republic and considering a relocation to the Capital City, Prague, or be already located here.
Provide consultancy on client's travel solution according to the needs of the customer and within scope of SAP Concur's products/services. Help modify and maintain configuration at a macro level as well as specific features and functionality at a modular level
Provide guidance and position best practice recommendations to the customer to ensure an optimized solution
Liaison with client team members and SAP Concur internal resources to ensure understanding and clear communications. Maintain regular meetings with the client, discuss: goals, priorities, product roadmap, monthly releases and position additional services to optimize their solution
Perform a detailed analysis of system configurations as and when required. Deliver training/knowledge to customers on data imports and extracts in/out of SAP Concur. Work with technical resources where applicable to ensure the necessary infrastructure is in place
Escalate issues to designated specialists and/or cross-functional teams to ensure issues are addressed in an efficient manner
Manage client expectations by understanding the key business drivers and their prioritization. Document detailed functional and technical business requirements from the client. Provide guidance on the translation of these requirements into enhancement requests where applicable
Creating, Monitoring, Updating and Closing Service Administration cases. Assist in identifying usage gaps to increase adoption levels. Develop and maintain functional and technical product knowledge
Fluent English and German
Experience with Travel Management and/or Online Booking tool is big plus. Knowledge of one or more GDS highly desirable.
1 year+ experience with SAP Concur Travel Solution preferred.
Experience with Consulting in a client facing environment is desired
Highly developed communication and negotiation skills
Ability to pass a background check. Ability to Travel when required
What we offer?
SAP Concur's culture is dynamic, fun and friendly where intelligence and creativity can shine within an innovative technical environment. With a core value of "Hire, Develop and Reward Great People", we offer competitive salaries, bonus plan, pension, health, disability coverage, fully subsidized meal vouchers, 25 days holiday, plus 4 extra days off to work at a charity or not-for-profit organization of your choice, 6 sick days, cafeteria system, different trainings…
We work in one of the coolest office in Prague (just try to google "Concur Prague office" and you will see:-)) – free gym, ping-pong, table football and many other fun activities.
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).
Successful candidates might be required to undergo a background verification with an external vendor.
Job Segment: SAP, ERP, Consulting, Cloud, Technology, Service
Sr. Director, Talent & Booking
Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Its vision for making sports bigger than games has led to unmatched engagement on social media, where it consistently ranks as the No. 1 publisher. Bleacher Report also provides an industry- leading fan experience on mobile devices through Team Stream™, the top-rated smartphone and tablet app. Find Bleacher Report on the web at www.bleacherreport.com and on Instagram/Facebook/Twitter@BleacherReport. Bleacher Report is a division of Turner Sports.
About the role:
The Sr. Director, Talent & Booking will be responsible for the strategic, operational, and administrative oversight of B/R's burgeoning talent team. You will work under the supervision of the SVP, Content to build an infrastructure that allows for the successful development of B/R's talent and booking strategy and its seamless integration into the greater B/R organization. Core responsibility will be developing, cultivating, and maintaining strong sports & entertainment industry relationships in service of securing A-list access for involvement in the execution of content, events, and brand marketing opportunities. We are looking for someone who is a superlative communicator with an extensive Rolodex who is prepared to leverage both into growing the B/R brand footprint..
Scope of responsibility to include oversight of but not limited to the following:
Facilitate access for B/R Mag "cover" stories and other premium, exclusively editorial (unpaid) content opportunities that elevate B/R's storytelling profile.
Manage B/R office talent visit experience including navigating delivery of any extending social media account takeovers.
Source partners for all B/R branded executions, including paid appearances in content and likeness licensing for animation.
Content promotion, event appearances/performances, likeness licensing for advertising materials.
Internal Talent Management:
Day-to-day management of BR's internal talent incl. both writers and on-air talent
Bachelor's degree with 10+ years of related experience
5-7 years of experience working in talent agency, media, publishing or similar field
Experience working with large-scale media company
Excellent communications, collaboration, and personnel management skills
Bleacher Report is a division of Turner. Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.
Desk Booking Specialist II
MINIMUM TRAINING & EXPERIENCE Benefits Supplemental Questions
Graduation from high school, and 1 to 2 years of experience in clerical work; or any equivalent combination of training and experience which provides the required knowledge, skills or abilities. Must possess a valid Florida Driver's License and have an acceptable driving record and maintain an acceptable driving record.
SPECIAL REQUIREMENT : Must be certified as a Corrections Officer by the Criminal Justice Training Section of the Florida Department of Law Enforcement.
EMERGENCY DECLARATION STATUS:Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident by incident basis, the employee's Department Head will make the determination as to who will be required to work.
GENERAL STATEMENT OF JOB:Under general supervision, performs clerical and specialized law enforcement work assisting the general public and processing prisoners for the Police Department. Work involves greeting the public to receive inquiries and complaints, performing general research of Police records, and processing a variety of reports and civil papers.
Employee is also responsible for booking and admitting prisoners to the detention center, maintaining supply inventories, and performing general custodial work in holding cells. Employee may be required to qualify with personal protective devices to include handgun, taser, baton, and chemical agents. Employee may be required to transport prisoners.
Employee is subject to the usual hazards of jail work. Reports to a Police Sergeant-Patrol.
SPECIFIC DUTIES & RESPONSIBLITIES:ESSENTIAL JOB FUNCTIONS
Tends desk to answer telephone and greets visitors, receiving inquiries and providing information or referring caller to proper officials, as appropriate; receives complaints and prepares preliminary reports, or updates existing case files, as appropriate; may operate two-way radio to contact department personnel in field. Accepts Domestic Violence Reports.
Dispatched to handle calls for services as outlined in the Department's Standard Operating Procedure. Dispatched to crime scene and process crime scenes.
May be dispatched to transport prisoners from the field to the Police Station. Transport prisoners complaining of non-life threatening medial issues to the Emergency Room and monitor prisoner while they receive medical attention. May transport prisoners from Police Station to the County Jail, as necessary.
May be required to qualify with personal protective devices to include handgun, taser, baton and chemical agents.
Conducts non-urgent investigations such as, but not limited to: traffic control; abandoned vehicles; lost/found property; all misdemeanors when the suspect has left the scene; any call deemed appropriate by a supervisor for a Desk Booking Specialist to handle and does not expose the DBS to recognized hazards; missing child/adult; lost/stolen tag or vehicle; information or advice
requiring explanation of the criminal justice system, laws or procedures; disturbances which are not in progress and where the suspect has left the scene; vandalism, theft, trespassing complaints when not in progress; obscene/threatening telephone calls; simple battery, not in progress and where the suspect has left the scene and is not expected to return and the incident is being reported at the police station; all other misdemeanors where the suspect is not expected to be on, at or near the scene.
Utilizes computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; maintains a variety of tangible files, filing and retrieving materials as requested or as otherwise necessary.
Compiles materials from typed and handwritten copy, which requires use of a variety of complicated formats for preparing investigation reports, statements, correspondence, arrest records, forms, case file notes, etc.; assumes responsibility for accurate spelling, punctuation, format and grammar.
Maintains inventory of office and detention supplies, preparing requisitions or purchase orders as necessary.
Obtains fingerprints from the general public, as requested, for identification purposes; obtains fingerprints from newly hired personnel for inclusion in personnel files.
Admits prisoners to detention center; ensures that prisoners are properly booked and searched, and allowed calls to attorneys and relatives; obtains prisoners' fingerprints, palm prints and photographs; calls bondsman if necessary; and advises prisoners of all rules and regulations.
Secures prisoners' property, properly storing and returning appropriate items upon release.
Reviews logs and reports from previous shift; maintains knowledge of prisoner population and cell assignments; completes activity logs and reports.
Supervises detention area to prevent escapes and maintain order; patrols entire jail area periodically.
Inspects and cleans detention area to meet requirements of state and local officials.
Assists County deputies in retrieving prisoners from detention for transport to County Jail or other institutions, logging prisoners out of City detention, as appropriate.
ADDITIONAL JOB FUNCTIONS
Performs other related work as required.
The listed duties are only illustrative and are not intended to describe every function that may be performed by this job class. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position.
Event Booking Manager-Ebc
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.
Responsible for proactively soliciting and managing group/catering-related opportunities within a sales team. Manages group/catering opportunities handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
Education and Experience
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
CORE WORK ACTIVITIES
Understanding Markets & Maximizing Revenue
Identifies new group/catering business to achieve personal and regional sales office revenue goals.
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Closes the best opportunities for properties within region based on market conditions and property needs.
Monitors same day selling procedures to maximize room revenue and control property occupancy.
Gains understanding of each property within the region and their primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.
Conducting Daily Sales Activities
Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Uses sales resources and administrative/support staff effectively.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Providing Exceptional Customer Service
Supports the company's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Services our customers in order to grow share of the account.
Executes and supports the company's Customer Service Standards and property's Brand Standards.
Provides excellent customer service consistent with the daily service basics of the brand.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Attends pre- and post-cevent meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
Building Successful Relationships
Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Provides accurate, complete and effective turnover to Event Management.
Utilizes intranet for resources and information.
Conducts site inspections.
Creates contracts as required.
Participates in and practices daily service basics of the brand.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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