Bottled Beverage Inspector Job Description Sample
Be the Best YouPinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas. At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.Property Details
The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.
Belterra Park Gaming
6301 Kellogg Rd
Cincinnati, OH 45230
Under general supervision, the Beverage Server obtains guests' beverage orders, while ensuring accurate and timely service of all orders by working with Bar personnel. Beverage Servers are part of the Ladies & Gents of Belterra Park program.
The Ladies and Gents of Belterra Park will represent and highlight the Pinnacle/Ameristar brand by offering a continuous entertainment experience for Belterra Pak guests and the general public through beverage service, entertainment routines, modeling and public relations activities.
Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor.
Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member's needs and questions.
Responsible for learning and being familiar with all of Pinnacle Entertainment, Inc.'s room outlets, Server functions, and for being able to answer general questions regarding the property.
Maintain a well-groomed, neat and clean appearance, in accordance to the requirements of the Ladies & Gents of Belterra Park contract.
Models, appears in television, radio, and print (including billboards) advertisements and performs public relations activities.
Performs individual or group entertainment routines similar to a Las Vegas presentation at designated Property or off-Property locations.
Anticipate the guest's needs and respond appropriately with a sense of urgency.
Make routine rounds of assigned section to obtain beverage orders, such as wine, bottled or draft beers, and non-alcoholic beverages with proper garnishes from guests; to provide superior beverage services; and to ensure guests' ordering and consuming alcoholic beverages are at least 21 years of age.
Recognize guests with a friendly, courteous greeting and inform them of any specialty cocktails, promotions, events, and other information on all aspects of Pinnacle Entertainment, Inc.'s services and facilities.
Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge. Anticipate, identify, and provide for guest needs.
Accurately enter guests' order information into server's POS system in a timely manner.
Communicate beverage orders to bar personnel based on order call standards and any special guest requests.
Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays throughout assigned section and maintain assigned section by collecting used glassware, ashtrays, and trash.
Always be prepared for guests needs by carrying "favorites" on your tray: bottles of water, soda, ashtrays.
Discretely clear individual settings from guest tables as each course is completed.
Maintain section by collecting used glassware, styrofoam, ashtrays and debris.
Clean, organize, and stock glassware, coffee, water, beverage napkins, ashtrays, straws, etc.
Limit problems related to guests' excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.
Participate in liquor glassware removal, ensuring compliance with all Ohio Gaming Commission regulations.
Required to participate in wearing special event uniforms provided for Holidays and other special occasions deemed by management.
Carry out and follow through with preparation and other requirements of all event requests, on and off property.
Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment.
Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
Consistent attendance at company/restaurant training programs as they are scheduled.
Carry out duties with attention to detail, sanitation and safety.
Complete opening, closing and other side duties as assigned by the supervisors.
Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
Maintain a well-groomed, neat and clean appearance.
Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Perform all duties as assigned by management.
Must be able to obtain and maintain valid gaming license.
Must be at least 19 years of age
Demonstrated ability to communicate with internal and external guests effectively
Must be able to obtain and maintain responsible alcohol service certification
Familiarity and product knowledge of beverages, wines, and garnishes.
H2O Beverage Barback
"Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry's signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity!
Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton's – The Steakhouse, McCormick's & Schmick's and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony's, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas."
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
Keep pool bar areas, pump rooms, coolers and equipment and supplies clean at all times.
Complete end of shift cleaning of all bars and pump rooms.
Fill out required paperwork, bar transfers (liquor) and dry stock deliveries (Napkins, Towels, Straws, etc.).
Follow directions of Bartenders and/or Apprentice Bartenders according to Departmental Policies. •
Deliver ice to pool bars, as needed.
Fill Beer orders from main cooler and also change empty Beer Kegs, as needed.
Change Soda & Wine boxes at various pump rooms and pool bars.
Ensure there is always enough back up liquor, run to storage area to get alcohol if any bartender runs out.
Pick up empty glasses and bottles from the tables.
Wipe down tables and pool bar tops.
Re-stock garnishes and mixes.
Always ensure there is enough clean glassware.
Re-stock ice when needed.
Maintain clean rags in each bartender's station.
Responsible for an opening or closing liquor inventory or helping the bartender(s).
Maintain a clean, safe, hazard-free work environment within area of responsibility.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
Perform other duties as assigned.
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to work flexible schedules, including nights, weekends and holidays is required.
Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
Excellent interpersonal, organizational and communication skills.
Display strong work ethic and team work.
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent.
Minimum one (1) year of Barback experience.
Dispensed Beverage Governance Manager II
United States of America
Job Posting End Date:
Why Join Coca-Cola North America?
It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do – whether we're innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we're collaborating with our diverse network of locally-connected bottling partners, and when we're returning every drop of water we use to communities and nature. And people – with the different backgrounds, skills and perspectives they bring to our workplace – are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.
This position is responsible for the technical governance and quality stewardship of immediate consumption beverages for Foodservice. The primary function is to develop and execute strategies, processes, and programs to ensure compliance to The Company's beverage standards. Responsibilities include reporting and analyzing data; developing recommendations and implementing customer plans to address quality gaps and/or improve the quality of our beverages; developing and maintaining technical documents in support of beverage quality and food safety; and to maximize compliance. This position requires strong analytical and problem-solving abilities in addition to effective communication with all stakeholders. Collaborations include Customer Operations, Sales, Field Service, Account Teams, Research and Development, Company-owned syrup plants, Commercialization, and Commercial Leadership.
Function Specific Activities:
Function Specific Activities:
Create technical documents to outline and communicate beverage quality and food safety standards for Foodservice in compliance with TCCC requirements.
Manage and/or conduct audits of fountain customers to evaluate conformance to the standards and specifications for beverage quality and food safety.
Analyze and report beverage quality attributes to account teams in accordance with continuous improvement approach and mindset.
Ensure end-to-end beverage quality for Foodservice by identifying risks and non-compliances, ensuring corrective action, and documenting preventative actions.
Lead laboratory activities related to beverage quality and food safety –including the evaluation of new product & dispensing equipment.
Serve as subject matter expert to Foodservice stakeholders relative to syrup quality, water quality, water filtration, beverage quality, and equipment applications.
Bachelor's degree in Chemistry, Engineering, Biology, or other related technical discipline.
Related Work Experience: 10+ years of experience in engineering, quality assurance, manufacturing, field service, or plant operations. Experience with customer teams and audits is preferred.
Years of Experience:
10+ Years Experience
- DRIVE INNOVATION: Generate new or unique solutions and embrace new ideas that help sustain our business(encompassing everything from continuous improvement to new product and package innovation).
- COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships with stakeholders to approximately stretch and impact the System (Company and Bottler).
- ACT LIKE AN OWNER: Deliver results, creating value for our Brands, our System, our customers, and key stakeholders.
- INSPIRE OTHERS: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible.
- DEVELOP SELF AND OTHERS: Develop self and support others' development to achieve full potential.
- GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
- SMART RISK: Makes bold decisions/recommendations.
- EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
- PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
- FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
- EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Beverage Cart Attendant
Wage Rate: $8.50/hr + tips
Position Type: Full time
Position Status: SeasonalAvailability: Daytime. Must be available to work weekends and holidays.This position may be required to work the restaurant as a server if needed for business operations*
Beverage Cart Attendants are instrumental in providing an outstanding experience golf patrons, by not only competently taking and serving food and beverage orders in accordance with course food and beverage department's core standards, courteously and efficiently. Must be outgoing and friendly while maintaining golf course etiquette. Collection of payments and diligently maintaining the outlet area and equipment are also major functions of this position.
Anticipating the guests' needs, responding promptly and acknowledging all guests, whatever time of day. Maintaining positive guest relations at all times.
Be familiar with all member services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of table and seat numbers, room capacity, hours of operation, proper table set-up of the outlet.
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes.
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Maintain complete knowledge of all menu items.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Maintain complete knowledge of P.O.S. and manual systems.
Complete opening side duties as assigned:
a) Check quality and amount of all stock and supplies using checklist.
b) Fold napkins.
c) Stocking of all necessary supplies.
d) Set up all condiments and beverages (non-alcoholic).
e) Check cleanliness and condition of assigned station f) Review reserved tables and names of such; follow up on special arrangements for pre-assigned tables.
g) Review daily specials and maintain awareness of 86'd items throughout the shift.
When assigned, take guests' food and beverage orders, utilizing suggestive selling techniques.
Reiterate guests' orders.
Input order into system and ensure transmission of food orders is verified by Kitchen when assigned to do so.
Legibly document orders when system is down and distribute food orders to Kitchen.
Retrieve all alcoholic beverage items from bar and serve to guest.
Open and serve wine/champagne bottles in accordance with departmental standards.
Make all varieties of coffee in accordance with the departmental standards.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.
Guide the activities of the assigned server assts. to ensure optimum service to guests.
Clear each course.
Remove soiled wares from tables as assigned and transport to dishwashing area.
Properly crumb tables after the entree course is removed.
Present dessert menus and describe items; describe selections and make suggestions;
When assigned, total all charges and present guest checks;
Adhere to payment, cash handling and credit policies/procedures.
Extend appreciation for guests' patronage and invite them back.
Clean and reset tables immediately after guest departs.
Collect and report tips at the end of the assigned shift.
Complete closing side duties:
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Server experience is heavily preferred.
Communicates effectively in English.
Want and desire to be the best.
Executive Assistant, Global Beverage
Who We Are:
Ball Corporation, since its founding in 1880, has evolved and expanded from its humble beginnings as a manufacturer of wood-jacketed tin cans into the global manufacturing leader it is today. From the development of innovative metal packaging to the beverage, food and consumer goods markets to delivering proven instruments, sensors and spacecraft to the aerospace and defense industries, Ball's unmatched expertise and global reach ensure that no matter our customers' mission, we are there to help them achieve it.
Ball's beverage packaging, which delivers more than just a cold drink. We pride in creating metal beverage cans and bottles that are smart, practical, sustainable and eye-catching. From our aluminum beverage cans ranging in excess of 20 different sizes to the versatile, recloseable Alumni-Tek bottle to the Dynamark variable printing technology that allows us to print up to 24 design variations per production run, we work closely with our customers to deliver a unique packaging experience to consumers.
With the help of our 18,450 talented employees around the world, Ball will continue to revolutionize our industries, serve our customers, and put the right people, processes and partners in place to help us achieve our vision and create long-term value for all our shareholders.
Primary Purpose of Position:
Responsible for providing support to the Global Beverage executive team in the areas of administrative support, project communication, reports, etc. This is a key execution support role and facilitates the delivery of organization-wide implementation of key initiatives. Expediting the work of the function through technical and process support is essential to success in this role.
1.Maintains a close and highly responsive relationship with the activities of executive management and other members of management in the department.
2.Manages complex calendars for Global Beverage executives. Coordinates international travel and processes expense reports. Organizes and maintains logistics of complex international business travel, incorporating visa processing for US and foreign nationals, and expense reporting.
3.Plans and executes complex global and regional meetings for Global Beverage leadership team. Responsibilities include securing meeting rooms, developing invitations and communications with attendees, coordinating written materials, and other related tasks. Schedules and manages on-site, off-site and virtual meetings across international time zones, using the latest technology.
4.Completes non-routine, complex projects and assignments which may include creating spreadsheets, databases or other confidential documents. Independently identifies and initiates process improvement areas across department, site or function with limited direction. Interaction involves regular communication requiring interpretation, persuasion and discretionary skills. Requires daily contact with all levels of management, often dealing with confidential information.
5.Provides administrative, clerical, and technical support to the Global Beverage Function. Assists with printing, filing, supply orders, business card orders, and inventory maintenance, distribution of mail, composing of memos, researching and helping to create presentations, formatting and editing documents, and all other duties as requested.
6.Responds in executive's absence to refer requests for action or information to the appropriate staff member if needed, and decides if executive should be notified of important or emergency matters.
7.Performs a variety of receptionist duties: escorts visitors, answers, directs, screens, and places telephone calls for the department, assuring that all receive efficient and courteous service. May be required to back up others to ensure telephone coverage.
8.Originates and maintains filing system and provides filing and retrieval service, including filing updates in manuals. Pulls old files out of system, clears out, logs, and sends to archives. Cleans out computer files/directories regularly. Includes logging and archiving.
Broad training in a related field usually acquired through a high school diploma
Job related experience for 3 years minimum
Working knowledge of the following areas: English language including spelling, grammar, vocabulary, and punctuation, office procedures, company practices and procedures
Proficient in Microsoft Office products
Ability to negotiate with customers to promote or sell ideas or concepts.
Ability to efficiently create and maintain a teamwork environment.
Ability to analyze and interpret statistical data in order to make recommendations.
Requires originality and judgment.
Ability to anticipate tasks, situations, etc., to carry out responsibilities.
Requires good telephone etiquette.
Must be able to organize, plan, and prioritize.
Ability to meet schedules, deadlines, to concentrate, and provide meticulous attention to detail and accuracy.
Ability to serve as a positive example to others.
Must have strong interpersonal skills.
Relocation for this position is NOT Available
Ball Corporation offers comprehensive benefits packages, including paid holidays/vacation, affordable medical, dental, life insurance, tuition reimbursement, ESPP, and retirement plans.
Equal Opportunity Employer
Minority, Female, Disabled, Lesbian, Gay, Bi-sexual, Transgender and Veterans.
Food & Beverage Bartender - Hire ON Bonus
LAST UPDATED: February 25, 2009
DIVISION: Guest Services
DEPARTMENT: Food & Beverage
REPORTS TO: Supervisor
FLSA STATUS: Non-Exempt
COMP LEVEL: 3, $10.53- $13.74/hr.
Mixes and serves alcoholic and nonalcoholic beverages for guests; serves food to bar patrons. Bartenders may be rotated through the various liquor venues with in the casino based on business needs, availability, bartending skill sets and experience.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.
Essential Job Functions:
Takes food and drink orders from guests or other servers.
Mixes ingredients such as liquor, soda, water, sugar, and bitters to specifications in order to prepare cocktails and other drinks; serves wine and draft or bottled beer.
Serves drinks and food to guests.
Collects money for drinks and food served at the time of service.
Monitors consumption of alcohol by guests; takes appropriate action with intoxicated guests.
Slices and pits fruit for garnishing drinks; cleans and maintains bar area.
Spirit Mountain Standards:
Delivers Spirit Mountain's Branded Customer Service (BCS) by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise and Business Vision.
Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations and Regulation 31 requirements.
Follows all Corporate and departmental safety policies and procedures.
Required Knowledge of:
Principles, practices, and processes of mixing alcoholic drinks.
Principles, practices, and processes of safe food handing.
Computer hardware and software applications.
Required Skill in:
Mixing and serving beverages.
Recognizing and correcting situations that are unhealthy or may lead to poor customer service.
Monitoring and providing customer service.
Operating computer hardware and software applications.
Communicating both orally and in writing.
Establishing and maintaining effective working relationships with others.
Education, Experience, Licenses, Registrations, and Certifications:
High School Diploma or equivalent.
Two (2) years bartending work experience, or equivalent combination of education, training and experience.
Low security gaming license issued by the Grand Ronde Gaming Commission.
State of Oregon Food Handler's Certificate.
Oregon Liquor Control Commission Server Permit.
State of Oregon Liquor Control Commission Server's Permit
Work is performed in a food service environment, with routine exposure to wet and/or humid conditions, fumes or tobacco smoke and occasional exposure to extreme cold or heat and potentially toxic or caustic chemicals.
Subject to high levels of noise.
Work is subject to frequent standing and walking, with occasional sitting, bending, reaching, kneeling and lifting up to 50 pounds.
Work is subject to frequent use of hands to finger, handle, feel and reach with hands and arms.
Must be 21 years of age or older.
Equipment and Tools Utilized:
- Equipment utilized includes personal computer, standard office equipment, box knife, and tools and equipment normally used in providing food and beverages such as coffee urns, espresso machines, push carts, bottle opener, muddler and stone, trays, bus tubs, utensils and serving plates, telephone, audio/video equipment, and two-way radio.
Assistant Beverage Manager (Aria)
As part of the application process, you are required to create a candidate account to log back in and view your application(s). Check your email regularly for information regarding our employment process.
Inspect bar set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective personnel.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands.
Constantly monitor staff performance in all phases of service and job functions ensuring that all procedures are carried out to departmental standards.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge of: all liquor brands, beers and non-alcoholic selections available in outlets, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, designated glassware and garnishes for drinks, all bar menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
Maintain complete knowledge of and comply with all departmental policies, procedures, and standards.
Maintain complete knowledge of correct maintenance and use of equipment.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Bar outlet layouts, table/seat/station numbers, proper table set-ups, room capacity, and hours of operation, price range and dress code.
Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Check storage areas for proper supplies, organization and cleanliness.
Establish par levels for supplies, liquor, beer, wine and equipment, completing requisitions to replenish shortages or additional items needed for anticipated business.
Ensure that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards.
Ensure that each liquor bottle ordered is backed up by an exchange of an empty bottle of same liquor.
Inspect quality and amounts of garnishes, ensuring agreement to departmental standards.
Review sales and beverage costs for previous day.
Ensure that staff report to work as scheduled, documenting any late or absent employees.
Assign work and side duties to staff in accordance with departmental procedures.
Conduct team update meeting with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Coordinate music tapes and entertainment, ensuring correct volume and appropriateness to clientele.
Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, supply of stock and organization.
Monitor and handle problems with intoxicated guests and/or altercations.
Monitors guest reactions and confer frequently with service staff to ensure guest satisfaction.
Monitor and ensure that all tables are cleared and reset according to department procedures.
Plan, organize and monitor the set-up, service and breakdown of all banquet bar functions, assisting with consumption reports and bar checks.
Access all functions of the POS system in accordance with specifications.
Handle void checks in accordance with accounting procedures.
Assist staff with expediting problem payments.
Ensure all cashiering procedures are processed in compliance with accounting standards.
Issue manual checks when the system is down and ensure accountability of such.
Run system closing reports and ensure that all Servers' checks are closed before they sign out.
Ensure all closing duties for staff are completed before staff sign out.
Complete work orders for maintenance repairs and submit to Engineering.
Complete all paperwork and closing duties in accordance with departmental standards.
Ensure that all bars are secure when not open for business.
Perform all other job related duties as requested.
At least 3 years of previous supervisory experience.
At least 3 years of previous beverage and wine service experience.
Working knowledge of all beverage products, menu items and equipment used to perform these duties.
Working knowledge of health and safety regulations.
Working knowledge of kitchen operations.
Excellent customer service skills.
Able to lead and mentor a team.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Working knowledge of Point of Sale (POS) systems and operations.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Bachelor's degree in a related field.
Previous experience in a high-volume bar environment.
Previous experience managing employees using a Collective Bargaining Agreement.
Previous experience working in a similar resort setting.
Food And Beverage Server - 2018
In-Park Restaurant, Saloon and Cedar Point Shores Servers are responsible for serving food and beverage items to park guests. This includes the processing of all food and drink orders from beginning to end, ensuring an enjoyable, quality dining experience, and handling of payment transactions. Must have an outgoing, friendly disposition with the ability to be attentive to guests, making them feel welcome at all times. This position may also include assisting with various functions of the restaurant, taking food orders, bussing tables and assisting with washing dishes. #foods
Greet guest, take food and drink orders ensuring correctness and quality of the order.
Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sells items.
Operate P.O.S. system, enter orders, accept payment, return correct change and accurately conduct credit card transactions.
Recognize visual and verbal cues to identify guest needs and customizes the service to meet those expectations.
Ensure expedient service of food and beverages to the guest.
Resolve minor issues as they arise with guest orders.
Ability to lift and carry trays of food at or above shoulder level.
Some heavy lifting is involved such as carrying beer kegs.
Ability to handle multiple tasks at one time in a fast paced environment.
Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
Other duties may be assigned.
Additional responsibilities/detailed duties for individuals who are at least 19 years of age:
Taps beer kegs, serves draft beer and bottled alcoholic beverages.
Monitors and manages alcohol sales and consumption consistent with Ohio Liquor Laws, including checking proper identification for the minimum age requirement of 21 years to purchase alcohol.
Must be at least 18 years of age.
Mandatory completion of Basic Food Safety & Sanitation Training and ServSafe Alcohol Training as provided.
Guest service oriented; able to greet and serve guests in a prompt, friendly, courteous manner using suggestive selling techniques.
Serving experience preferred.
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Beverage Utility Clerk
Under the direction of the Food and Beverage Supervisor, the Beverage Utility Clerk maintains beverage self serve stations, beverage cart fill stations, portable bar equipment, and bar storage areas. These areas are to be kept in a clean and orderly condition by performing the essential duties of the position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Service, stock, and maintain cleanliness of beverage self serve stations.
Fill beverage carts with coffee, sodas, juices, and other necessary condiments and supplies.
Clean bar light fixtures, ceiling tiles, and air vents as directed.
Clean inside of walk-ins to include floors, walls, ceilings, doors, and racks.
Separate and remove trash and garbage.
Clean out garbage cans using approved methods.
Act as an escort for beverage vendors to the back of the house.
Sort bottles and break disposable ones.
Remove soiled linens from bar locations and place in designated area.
Perform setup, servicing, and breakdown of special functions.
Maintain cleanliness, organization, and proper storage of portable bars.
Maintain cleanliness and organization of bar storage areas.
Other duties as assigned.
EDUCATION and/or EXPERIENCE
High school diploma or General Education Development (GED) required.
Able to read, write, and communicate clearly in the English language.
Able to complete basic mathematical computations.
Able to apply common sense understanding to carry out both written and oral instructions.
Able to use good judgment in all areas of responsibility.
Able to work well with others.
Able to maintain clean and proper work attire in accordance with company policy.
Must be reliable, pleasant, and display a good attitude toward both internal and external guests.
CERTIFICATES, LICENSES, REGISTRATIONS
Possess a current Food Handler's certificate and a negative Tuberculosis (TB) test. At the discretion of the San Manuel Gaming Commission, may be required to obtain and maintain a gaming license. Must attend and pass the Training for Intervention ProcedureS (T.I.P.S.); a class designed to educate in substance abuse and age verification. Must be at least 21 years of age.
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Atlanta Hotel at CNN Center
Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.
Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.
Ensure proper training and supervision of all Latitudes personnel to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsible for the supervision and coordination of assigned shift, responsible for overall management of operation.
Responsible for hotel's beverage cost, purchasing, inventory and requisition processes.
Follow all corporate beverage mandates and seasonal promotional programs.
Develop ongoing specials to drive business to beverage outlets.
Work closely with local purveyors to implement new products and maximize revenues and cost savings.
Coach, mentor and develop assistant managers and hourly service staff.
Complete environmental checklist for dining room. Supervise related associate assignments.
Stay on the floor during peak hours, supervising the performance of associates.
Monitor each guest experience.
Examine food and beverage preparation and provide corrective training where necessary.
Supervise bar controls, shot glass use, red lining, bottles totally empty, liquor par list.
Supervise cost control efforts to ensure the operations financial success.
Participate in scheduling within budgetary guidelines.
Forecast weekly and monthly.
Completing weekly payroll and associated audit.
Monitor labor and payroll costs.
Oversee the order of daily supplies.
Prepare maintenance requests, follow up.
Hold pre-shift meetings with associates.
Participate in interviewing new associates.
Must be familiar with and adhere to all liquor liability laws.
Handle guest comments and complaints.
Prior experience as a beverage manager is preferred.
Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required.
Knowledge of GA liquor laws. Strong familiarity with beer, wine and spirits; local knowledge preferred.
Candidate must have proven leadership skills and must be able to train, develop, and motivate staff.
Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.
Able to set priorities for the Latitudes team and provide feedback to others that enhances performance.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to multi-task and work in fast paced environment.
Must be proficient with computers.
Ability to work well under pressure, managing a high volume of orders and guest requests.
Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment.
Serve Safe certified food manager
Must be able to work a variety of shifts, including weekends and holidays.
Move, bend, push, pull, lift, carry and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting and extending arms overhead.
End of Job Description#IND123
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