Bundle Tier And Labeler Job Description Sample
Tier 3 Expert Engineer
The AMS Indigo Technical Team is an end-to-end Service team responsible for providing the highest-level hardware, software support as well as account management for the Americas Region. This includes all HP Indigo web-presses, embellishment devices ,HP Smart Stream Label and Packaging Print Server, Powered by Esko. The label, packaging and publishing markets are experiencing significant growth. To support the growth, there is an open position for an Indigo WS6X00 & WS7200 Series Expert.
Provide Expert level remote support to HP and Channel Partner Engineers.
Travel as needed to customer sites to solve complex and/or urgent cases.
Ensure Escalations are handled in a prompt and efficient manner.
Knowledge transfer to HP and Channel Partner Engineers.
Collaborate with WWTS to provide rapid solutions.
Work closely with District Managers, Country Managers and Technical Leads to ensure cases are managed properly.
Provide clear and accurate reporting of cases.
Interface regularly with peers in the GBU to enable continuous product improvement.
Minimum of 3 years' hands-on Service experience with Indigo WS6000 and/or WS7200 Series presses.
Familiarize with ink jet technologies –advantage
Expert electrical and mechanical knowledge.
Excellent technical verbal and written communication skills.
Approach problems in a rational manner using sound troubleshooting skills that ensure comprehensive understanding and effective resolution.
Ability to work collaboratively with Engineers in the field to clearly understand the issue and instruct the Engineer how to resolve it.
Proactive approach to problem solving.
Commitment to ensure the highest level of Total Customer Experience (TCE) to our customers.
Flexibility and willingness to travel with little notice and up to 75%.
Technical Support Specialist, Tier 1
The Technical Support Specialist, Tier 1 will perform remote support of payment industry partners and clients in a call center environment. This is an entry level support position.
Software / Hardware Troubleshooting and Installation
Software installation, configuration and training on POS functionality
Manage incoming support inquiries via phone, email, and web
Troubleshoot POS, software, payment gateway and various other credit card processing applications.
Troubleshoot payment industry hardware including pin pads, card readers and countertop terminals
Troubleshoot payment industry methods of payment including credit card, check, gift, loyalty and Private Label
Work With Partners and Internal Team Members
Escalate matters as appropriate
Assist in improving procedures and efficiency
Work efficiently and professionally with other departments and vendors
Maintain a clean working environment.
Complete Special Projects and Additional Duties
Research and Maintenance for POS and Payment Gateways Supported
Process equipment supply orders as necessary and insure all orders are deployed accurately and in a timely manner
We are an EOE F/M/D/V.
Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
Customer Success Team Tier II Associate
The Customer Success Team Tier II Associate is well skilled in all aspects of the Customer success team daily activities and performs excellent and timely customer service.
Level 1 Responsibilities
- Evaluate, troubleshoot, and resolve customer issues by conveying information to users of all levels on the phone, in emailed support ticket responses and in our Help Center content. Do this while being empathetic, accurate, responsive, resourceful, and conscientious.
- Appropriately collect and disseminate customer feedback. Deliver customer feedback to the product team as appropriate.
- Contribute to the Springboard Retail team in building out and improving our self-service customer support tools, processes and communication channels. This involves having a strong desire to empower end-users to support themselves.
- Demonstrate scheduling flexibility and the ability to be part of an “on call” support rotation is a must. Including day of week and time zone flexibility.
In addition to Level 1 functions, the Level 2 associate will be asked to focus on additional concentrations, which will vary from person to person depending on their background and skill set.
Level 2 Concentrations
- Demonstrate the product on customer-facing demos, webinars and trade shows
- Collaborate with the sales team on responses to customer requirements documents (RFPs) and general product questions about Springboard Retail
- Articulate the value of Springboard Retail to potential customers
Marketing Content Development
- Create a wide variety of remarkable content (blog posts, white papers, case studies and more) to support overall marketing content strategy
- Contribute to Springboard Retail social media publishing efforts
- For those with a design orientation, assist with design and layout of customer-facing content
- Perform HTML/CSS label and receipt PDF template customizations for customers
- Perform light development work (basic scripting, data manipulation and customization, workflow automation) for both internal projects and external professional services
- Provide light IT support to customers (occasional hardware and network troubleshooting)
Customer Content Development
- Create and publish in-depth how-to guides on our Help Center that instruct customers about how to use Springboard Retail
- Assist with the development of customer-facing training video content
Customer Training, Implementation, and Services
- Project manage the customer’s implementation of Springboard Retail through initial onboarding training all the way through go-live
- Perform Basic Data Migrations for customers using customer-facing import tools
- Perform special training or services for our customers as needed
- Attend customer on site events
Knows their current and potential customers. Stays current with the product; understands the challenges/opportunities facing customers.
Is able to transfer information accurately and construct writing that is clear, concise and which includes appropriate supporting facts.
- Business Analysis and Quantitative
Approaches problems and business situations methodically and analytically. Uses factual information and financial data to make decisions that ensure profitability.
- Communicativeness: Readily communicates with others on a timely basis. Initiates and invites communication face to face and across long distances using the appropriate communicative skills. Manages and resolves conflict.
- Flexibility / Tolerance for Ambiguity: Works well in a fluid environment. Flexible and adaptable. Patient and employs vision when faced with ambiguous circumstances. Open to new ideas and new ways of doing things.
- High Personal Standards: Has high internal standards. Continually seeks to improve their personal best. Wants to make a personal difference. Is self disciplined, organized and pays attention to details.
- Bachelor’s Degree
- Excellent customer service skills – the ability to be empathetic, accurate, responsive, resourceful, and conscientious
- Experience with in-person, adult learning instruction
- An innate ability to quickly think on your feet
- Strong training, presentation and communication skills (verbal and written)
- Strong organizational, interpersonal and listening skills
- Experience in specialty retail environment
- Experience supporting a rapidly changing SaaS system with an aggressive release schedule
- Experience supporting POS hardware configuration and basic computer networking
- Health/dental/vision insurance
- Flexible paid time off policy
- Springboard Retail is an Equal Opportunity Employer
Quality Assurance Technician - Bakery - (4316)
Contribute to the implementation and execution of Quality Assurance and Food Safety Programs to ensure the production of safe, wholesome, high quality products for our customers.
Perform daily pre-operation checks which include proper cleaning and reporting any maintenance concerns to the Maintenance department.
Perform Quality Assurance checks by enforcing Good Manufacturing Practices, Standard Operating Procedures, safety policies, HACCP and all other food safety programs.
Take the temperature of all coolers and freezers and calibrate all thermometers on a regular basis.
Place product on hold if it fails to meet specifications.
Review production paperwork to ensure it has been properly completed.
Complete any and all necessary paperwork.
Attend Quality Assurance meetings as needed.
Perform product label and raw material label audits.
Perform mock recalls on ingredients, packaging, and finished product.
Follow and enforce all state, federal and FDA guidelines.
Discuss inspection results with those responsible for products, and recommend necessary corrective actions.
Perform quality checks as product is produced (visual checks, weights and size) to ensure that each product meets specification.
Issue retraining forms as needed
Assist/perform monthly safety checks
Verify running order of products to be manufactured.
Perform verification checks on metal detectors.
File paperwork and manage samples for outside accounts.
Follow and enforce all AIB guidelines
Complete daily product quality inspection forms
Assist with sensory testing
Perform ATP testing of all production lines prior to start up of production.
File paperwork and submit samples for micro testing.
Follow all USDA guidelines as specified.
Complete daily product quality inspection forms
Print labels required for production, inspect labels for accuracy
New product development
Prepare new items for testing
Record/track products tested and results
Determine appropriate heat/temperature setting for new products (where applicable)
Once new products are approved, train employees on correct build for production
Label Business Development Mgr
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.
The Global Label Solutions Manager will be responsible for developing/executing global label strategies, working with regional leads on Tier 1 account planning and driving AM/RF revenue growth in both retail and the source tagging label business.
Achieve sales growth targets and profit margin consistent with the strategic business plan.
Develop and execute global label strategies for both the AM and RF label business.
Work with regional sales leads and key account managers on account strategies
Leader in implementation of STaaS
Responsible for portfolio management – new product introductions, transition planning, EOL
Work with Solutions Marketing on global communications
Share success stories / use cases to be used globally
Stay up to date on competitive pricing, positioning and performance
Lead development strategies around dual tech labels (AM/RFID).
Help identify new solutions to fill gaps in the portfolio
Drive wider and deeper account penetration with new and existing accounts
Participate in customer meetings as necessary
Become subject matter expert of the entire EAS label consumable portfolio
Work with management and Corporate Marketing to implement promotional programs
Entrepreneurial attitude, leadership ability and ability to be a team player at all levels.
Ability to comprehend and make valid contributions to developing a business plan, including sales and marketing strategies.
Ability to work with account reps on coordinated sales strategies
Outstanding communication skills, both written and verbal
Strong team building skills – ability to work with many parts of the organization
Hard working, self-motivated and can-do attitude
Well-developed presentation skills
- College Degree in Sales/Marketing or other related field preferred.
Minimum of (2) two years of business development and / or commercial sales experience
Experience in the EAS label industry – retail and/or source tagging.
Previous Sensormatic employment a nice to have.
Private Label Packaging Account Coordinator
Private Label Packaging Account Coordinator:
The Packaging Account Coordinator is responsible for planning, organizing and managing all packaging work within the retailer's organization. This role will report to the Director of Store Brands Packaging and will work closely the Creative Director, Director of Brand Management, Product Development, SGS Project Manager's and product suppliers. The Packaging Account Coordinator will ultimately be responsible for ensuring that all projects are organized, communicated and escalated appropriately while always adhering to our Brand Standards and Style Guides.
Primary Duties and Responsibilities:
The Packaging Account Coordinator is responsible for working closely with merchant partners, packaging resources and creative leadership in ensuring that all projects are forecasted, planned, launched and delivered both on schedule and appropriately. This includes the management of the following detail:
Forecasting creative and packaging projects
Assigning appropriate level for all packaging projects: Tier 1, 2, 3
Creating and managing to high-level project timelines
Ensuring project launch timing is met by organizing and managing the packaging kickoff meetings
Work closely with the vendor sourced packaging team in meeting all deliverables
Along with project organization, the Packaging Account Coordinator will also be responsible for ensuring the all packaging touch points both have the tools to meet expectations and then design any and all packaging to our pre-existing Brand Guidelines
Consolidating and reviewing all project/item information in preparation for packaging kickoff meetings
Finalize and communicate all packaging kickoff documentation to vendor-sourced packaging team
Act as point person in answering any design/packaging questions during the development process
Review and approve all appropriate level packaging design – ensuring it meets all Brand Guidelines
Escalate any and all concerns/issues to Brand team leadership when appropriate
Responsible for holding the project managers responsible for a project's goals and timelines
Responsible for ensuring all stakeholders meet deliverables based on a project timeline
Ensure all team members fulfill their responsibilities with regards to packaging design/review and approval
Work closely with the Director of Store Brands Packaging in problem solving all timeline and deliverable issues
The candidate must have 2-5 years of Account Service or Project Management experience
Proficient in Microsoft Office: Excel, Word, PowerPoint
Must be a self starter, natural problem solver and facilitator
Must show accountability and ownership
Advertising/Marketing Agency and Packaging experience are advantages
Experience in creative review is an advantage
Bachelors degree required
Food Service Worker - Prn/Casual Status - Primarily Evenings (3P-9P) - Kish Hospital - NO Guaranteed Hours/No Benefits
The Food Service Worker I performs a variety of functions and tasks pertinent to the production, service, sanitation, and distribution of food to patients, sisters and employees. A Food Service Worker may work in various areas of the department such as patient tray line, nourishment room stocking, dish room, pots and pans, sanitation and storeroom. Performing these duties under some to limited supervision. 6 Months experience in healthcare, restaurant or hotel hospitality required.
Back of the house support:
Collects and delivers dishware from the required locations.
Cleans soiled pots by washing them using the guidelines outlined by the health department; cleans and sanitizes all eating, serving utensils and trays (3 Tier sink: wash, rinse, sanitize or mechanical dish machine).
Returns sanitized items to designated areas.
Assist in transporting all food to and from each kitchen.
Takes all garbage out, breaks down card board and places in appropriate receptacles.
Assembles tray line with prepared food and beverages using established guide lines and procedures.
Assembles patient's trays according to patient meal ticket.
Delivers and retrieves prepared meal carts/patient trays each nursing units.
Retrieving, clearing and cleaning of utility carts from floors.
Maintains and rotates appropriate stock in the work area.
Cleans and sanitizes patient meal service wares using mechanical dish machine.
Prepares nourishments (daily patient snacks) per procedure and delivers to unit pantries.
Takes inventory of items in tray line stock area and coolers (new kitchen). Completes inventory request form, retrieves inventory from main kitchen (old kitchen) and returns items, placing on items on the shelves including rotation of stock, dating and labeling.
Gathers items and prepares floor stock request for nourishment rooms and physician lounge supplies per stocking day schedule. Refilling only quantities needed and recording quantity of items supplied in each unit (6 units).
Removes previous day's perishable floor stock supply and replaces with fresh supplies as needed.
Cleans and sanitizes equipment in designated work area. Follows established posted cleaning schedule; daily, weekly, and monthly.
Records all required sanitation documents to include by not limited to food temperature log; cooler, freezer and pantry temperature logs; 3 tier sink sanitation water, dish machine temperature logs as required.
Daily rotation of stock, dating and labeling of prepared food items.
Other daily sanitation as outline per designated area, per department policy.
High School or Equivalent (GED) required; or In lieu of high school diploma must have 1 to 3 years' of food service experience in a cafeteria, health care, restaurant, hotel or hospitality setting, preferable in tray line or dish/pots position.
6 months healthcare, restaurant, hotel or hospitality food service required
Serve Safe Food Handlers certificate required
Knowledge, Skills & Abilities required:
Capable of dealing effectively with supervisory and non-supervisory personnel as well as patients and visitors.
Must stay current of recent changes in department policies and techniques in food service through meetings with department managers and department policy manuals.
Knowledgeable of HACCP procedures.
Ability to read and understand written and oral instructions in order to follow directions for tasks assigned.
Hand and eye coordination necessary as well as agility and quickness.
Basic knowledge of computer and internet.
Excellent verbal and written communication skills are required.
Must be able to work effectively in a team setting.
Ability to interface well with staff and visitors is required.
Excellent customer service focus is required.
Ability to work well under stress is required.
Sr. Technical Designer, Kids And Baby
The Amazon Fashion Private Label team is looking for an entrepreneurial, analytical and highly motivated Technical Designer/Fit Specialist to join our exciting and fast-paced team.
What makes this job awesome? This role will ensure Amazon fashion products delight our customers in terms of product quality and fit. They will be part of a team of experts who will work with designers, merchandisers, and sourcing managers to ensure we build best in class products.
The ideal candidate will be a self-starter with a passion for delivering high quality products to customers. This candidate will possess partner management skills, project management skills, a high degree of ownership and integrity, a high attention to detail, excellent communication skills, and be a great team player. The successful candidate must demonstrate the ability to develop a technician's aesthetic eye. This implies a maniacal focus on consistency in technical fit plus attention to aesthetic fit across all products and sizes. Execute design and fit intent into bulk production while maintaining corporate standards. The ideal candidate will have experience in fit, pattern making, size grading, and garment construction with a top tier branded or vertical fashion retailer.
Primary responsibilities will include:
Develop and maintain fit protocol and standards for multiple brands
Drive for continual improvement and innovation; sponsor newness
Drive and evolve a Technical Design strategy; operations, methods, measures of effectiveness
Determine construction standards, grading rules, and acceptable variances.
Research and resolve fit, pattern and construction issues
Build an end to end process including key time and action checkpoints
Build audit mechanisms to consistently monitor and check fit, both pre- and post- production
Articulate brand standards to all parties, agents, and final manufacturers
Collaborate with designers, merchandisers and vendor partners to ensure products meet or exceed all requirements
Influence the supplier's manufacturing processes and policies in ways that are mutually beneficial and sustainable for both organizations
Collaborating with other members of the Amazon Fashion Private Label team including Brand Managers, Merchandisers, Quality and Fit teams, Marketing, and Inventory Planning on both ongoing and new products
Travel to Sourcing offices and/or factories to work with technical teams to troubleshoot, educate, and understand factory capabilities
Understand business drivers and performance to continually seek opportunities to positively affect division/company
Forklift Operator - Dock
TAMKO is seeking a Forklift Operator – Dock at our Dallas, Texas facility. The forklift operator drives gasoline, liquefied gas, or electric powered industrial truck equipped with lifting devices such as forklift, boom, scoop, lift beam and swivel hook, fork grapple, clamps, elevating platform, or trailer hitch, to push, pull, lift, stack, tier and move products, equipment and materials.
Essential job functions
To perform this job successfully an individual must be able to perform each essential function satisfactorily.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unload and stack material by raising and lowering lifting devices
Weigh materials and products and record weight on tags, labels and production schedules
Manually load and unload materials on/off pallets, skids and lifting devices
Lubricate truck, recharge batteries, fill fuel tank and replace liquefied gas tanks
Perform daily pre-operation inspection of forklifts
Conduct inventory of goods/materials and supply workers with materials as needed
Sweep and clean designated areas in the office and warehouse
Transport products to and from remote storage areas
Other duties may be assigned
High school diploma or GED is required.
Valid driver's license
Physical Demands/Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand, walk, use hands to write, handle and feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, talk and hear. The employee is required to sit inside the cab of several kinds of powered industrial vehicles such as forklifts, front end loaders and man lifts. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
This job is subject to both inside and outside environmental conditions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes, odors and airborne particles. The employee is occasionally exposed to outside weather conditions, extreme heat, vibration and confined spaces. The employee is occasionally exposed to acidic and caustic chemicals. A respirator may be required at times. The noise level in the work environment is usually loud, with hearing protection provided.
In addition to an attractive wage, this position offers a competitive benefits package including Group Health and Life Insurance, Vision and Dental Insurance, a Flexible Benefits Plan, a 401(k) Retirement Plan with a company match, a Profit Sharing Retirement Plan, and other benefits.
The Selector position will perform the following duties:
Review work schedule, obtain Vox audio communication system, tools and supplies required to perform the work, prepare for operations
Observe and perform all work according to company safety standards.
Perform a safety check on Power Jack to be used and insure that all other safety devices are functioning properly.
Place pallets on Power Jack and operate along assigned multi-level racks and locate products according to order sheets or Vox Audio Communication System (where available).
Manually place the appropriate stock items on pallet from 1st and 2nd level racks as required.
Transport completed palletized customer order to shipping dock staging area.
Ensure count accuracy, record counts on appropriate forms and visually inspect for damaged product.
Hand wrap / auto-wrap completed pallet / customer order, label and ready the order for shipment.
Rotate date sensitive stock, keep work areas clear and clean, complete work sheets' documentation as required.
Remove empty pallets, cardboard packing, and strapping to the proper area or receptacles.
Inspect empty pallets for damage, stack and move pallets with Power Jack or Forklift to the proper storage area.
Rotate between selecting orders and loading trailer as assigned.
Perform general housekeeping duties and keep warehouse area, loading dock and trailers clear and clean as required.
Remove batteries requiring recharging, replace with charged batteries, or attach re-charger and complete vehicle inspection checklist.
Perform other similar duties as requested or assigned by supervisor.
At the end of the shift secure all equipment and complete all necessary paperwork.
Medical, Dental, Vision
Company Matched 401k
Vacation, personal, and sick time
Quarterly Safety Bonus
Starting pay $17 per hour ($15.45 + $1.55 incentive) + move quickly to our top tier of $21 per hour!
Watch the following video for more information on the Night Order Selector position: https://www.youtube.com/watch?v=U1Pml5hIfqo
High school diploma or GED equivalent
Work Sun-Thu nights, shift start between 2 and 5 PM, shift ends when work is completed
Able to lift, move, carry up 10-35 lbs. routinely and up to 60 lbs. occasionally, throughout shift
Able to stand, walk, bend, lift throughout shift
Able to work in multi-temperature environments, i.e. dry, cooler, freezer
Pass pre-employment drug test
Must live in New Windsor or surrounding area, no relocation available.
6-12 months warehouse work experience
Foodservice distribution industry experience
Motorized pallet jack experience
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