Business Analyst Job Description Sample
Public Consulting Group, Inc. (PCG) is a $400 million, fast growing, for profit company providing management consulting and technology services to help public sector education, health, human services, and other government clients achieve their performance goals and better serve populations in need.
Founded in 1986 and headquartered in Boston, Massachusetts, PCG has more than 2000 professionals in 47 offices throughout the U.S, in Montreal, Canada, London, England and Lodz, Poland. The firm draws on more than two decades of consulting to public sector clients in all 50 states, Canada and the EU to deliver best-practice solutions and measurable results to state and local public agencies, health plans, insurance departments, and private providers that do business with government agencies.
PCG is committed to a diverse workforce which is a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.
PCG is seeking an experienced Business System Analyst to work in our Nashville, TN or Albany, NY office. The analyst will be responsible for working with a customer service team to triage and provide support for early intervention claim issues.
Early intervention is a social service program for children ages 0-3 with developmental delays, and it receives a mix of Medicaid, private health insurance, federal, state and local funding. Apart from supporting the customer service team, the analyst will support project planning, resource planning, requirement gathering, system testing, document preparation, client facing issues, quality assurance, training end clients, successful implementation, and prompt turnaround of all assignments.
Business System Analyst
• Monitors project progress by identifying project milestones; tracking activity; resolving problems; publishing progress reports; and recommending actions. • Maintains system protocols by writing and updating procedures. Provide reference material for end-users by writing and maintaining documentation; providing support; and training to all users.• Create and maintain system documentation supporting all application patches and upgrades, creation of tests cases and performing full cycle testing • Reporting of all system issues (bugs) by clear documentation • Perform, track and support all non-technical system configurations such as; setting up new user profiles, mapping EDI segments, creating provider profiles, and creation of user roles based on new programs• Perform data analysis and documentation through various mechanisms such as claims system, queries; and review of the system; identify potential areas of automation, and reengineer the underlying business process. • Determines operational objectives by business functions; gathering information; evaluating output requirements; analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.• Serve as a liaison for IT Manager(s), development staff, and the project stakeholders. • Elicit business knowledge such as process flows, business rules and algorithms from knowledge workers.
• Knowledgeable in SharePoint, Microsoft Office products, particularly MS Excel, query writing and Team Foundation Server (TFS) • Ability to quickly understand new applications/technologies, particularly Salesforce• Strong understanding of the customer service process, including training• Strong analytical skills, including the ability to analyze, understand and summarize key issues.• Experience working through and understanding of the full Software Development Life Cycle (SDLC).• Ability to work as a team player in a dynamic, team-oriented, deliverable-focused, and professional environment.• Previous experience managing diverse teams• Ability to shift focus as necessary when priorities change without losing sight of original assignments• Experience managing project communications with a broad array of clients and stakeholders • Experience developing high stakes/time sensitive communications, with little guidance or supervision
- Bachelor's degree • 5-7 years of professional experience in the role of a business analyst, systems analyst or related work experience • Experience with early intervention, medical claims or other claims environments desireable• Limited out of state travel may be required (20%-35%)
Bonobos is looking for a Business Analyst who is hungry to join our Data Products and Insights team as we continue to invent the future of retail.
With plenty of projects coming down the pipeline and exciting challenges abound, it is a great time to join our team. In this role you will be working as an internal management consultant. You'll work with leaders across many teams teams: Merchandising, Planning, Product, Marketing, Operations, Finance, Customer Experience, etc. to identify business processes that can be optimized. You'll scope, "sell," and complete analyses (with help from the rest of the team) in order to drive revenue growth.
You will work on the Data Products and Insights team, along with Data Scientists, Analysts, and Engineers. You'll complement the current team by bringing a consulting/strategy background, complete with expert communication and presentation skills.
What you'll do…
Identify and scope high impact projects that directly affect topline business growth
Think critically about business questions and the data/tools available to answer them
Perform analysis ranging from understanding entire business units and user journeys to deep dives into specific product experiments and feature launches
Understand the decisions being made by other teams, and how to use data to better inform them
Analyze customer transactional data, web browsing behavior, and marketing data
Are equipped with 2+ years of experience in an analytic and strategic role (management consulting and/or corporate strategy experience strongly preferred)
Have 1+ year of experience using SQL (strongly preferred)
Have the ability to use data to optimize performance and inform future strategies
Are business savvy, have a knack for intuiting the value potential of a project, and the means to find data in support (or rebuttal) of your hypothesis
Have strong quantitative and qualitative analysis skills, and are well versed in financial analysis metrics (ROI, margin, etc.)
Can build a slick spreadsheet model without touching your mouse, and whip up comprehensible slides in short order
Are positive and love working collaboratively with people
Communicate effectively (verbal & written) and are able to sell ideas and clearly explain findings
Work hard because we love what we're building, but also believe in balance
Are located in the Flatiron District in the heart of Manhattan
Are a collaborative & close-knit team
Are an environment that values honesty, transparency and empathy
Host random acts of team-wide fun including bar nights, Camp Bonobos, and Ninjapalooza
Are excited to hear from you
The newly formed Analytics team supports key functions across the business by utilizing innovative solutions to provide frictionless and timely access to high-quality, integrated data. The Analytics team takes and active role in data governance, data quality, data integration, data modeling, and data channeling, as well as reporting and dashboards.
As the Business Analyst, you will be responsible for helping to design and build standard reports, dashboards, and data visualizations, using business intelligence tools like Profit Sword, SAP and Demand 360 and analyzing inputs and outputs to find opportunity for improved hotel performance at both the individual property and portfolio levels, providing business insights for senior management and other stakeholders across the portfolio of hotels. The Business Analyst reports to the Vice President of Hotel Performance and Analytics.
As a Team Member in this role, you will be responsible for:
Help develop well-organized and insightful reports, dashboards, and other forms of data visualizations to support strategic, tactical and operational business decisions
Work with executive teams to establish internal and external performance benchmarking across brands, geographies, and property scales.
Identify opportunities for improved hotel performance through analysis and comparisons of financial statements, performance scorecards and internal processes
Research and report on the progress of strategic and tactical initiatives
Work with property-level stakeholders to identify performance drivers and perform root cause analysis
Managing and supporting ad-hoc projects to provide business insights, intelligence, or business process efficiency and improvements
Providing training and support to end users on the interpretation and use of the report and dashboard solutions
Gathering and validating best practices and helping to institutionalize opportunities for improved hotel performance
Supporting the reporting needs of business stakeholders in a timely and professional manner
The success in this role will demonstrate itself through the ability to:
Understand the business and rationalize the reporting design to directly answer the key business requirements
Identify and develop the appropriate dataset objects (reports, filters, metrics, etc.) to support the development of Analytics solutions
Understand and identify property-level performance drivers in the hotel industry, including the ability to dissect financial statements, evaluate standard practices, interpret data from brand partners and third-party vendors
Proactively identify and propose alternatives and initiatives to improve revenues, profitability, reporting consistency and process standardization across the portfolio of hotels
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Minimum Education: BA/BS Bachelor's Degree
Minimum Years of Experience: three (3) years working in the field of Analytics, the Hotel Industry, or a combination of both; experience in Hotel Operations at the property level is a plus
Ability to take on projects both individually and in a team environment
Experience with hotel brand reporting, preferably Hilton and/or Marriott; familiarity with ProfitSword and SAP are a plus
Advanced Microsoft Excel and PowerPoint skills; advanced presentation skills
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Are you ready to work for a company with an excellent reputation? Are you ready to make an impact with work that challenges you, an environment that engages you and a company culture that recognizes you and embraces you?
BNSF Logistics is one of the fastest growing third-party logistics companies in the U.S. With this growth, the need for high-quality, high-performance, aggressive, driven personnel is substantial. Because of this need, we are committed to recruiting, developing, and retaining a contemporary workforce that will help the company in achieving its objectives.
The Business Analyst at BNSF Logistics is responsible for identifying and analyzing business process flows, master data requirements and user requirements as it pertains to the successful implementation of a technology solution and will be tasked with understanding and documenting the current environment to provide functional expertise and knowledge of the existing business practices as well as reconciling those requirements to new system capabilities for the future environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1.Create the Business Requirements Document (BRD) and/or assist in writing user stories, which align the business requests to the specific use cases and acceptance criteria.
2.Primary liaison between the business teams and the project/agile team and represent the user interests in system design and software configuration planning meetings.
3.Work closely with the programmers to translate the business requirements (BRDs) to system requirements and in turn, work with business users to develop necessary processes or procedural changes to streamline the business and accommodate the software applications.
4.Participate in early system testing on behalf of the business users and work with the training team and super users to establish a comprehensive training and deployment plan.
5.Develop and document test cases with users and document user stories with acceptance criteria
6.Provide end-user testing and training and contribute to overall project status reporting
7.Perform any other related duties as required or assigned.
EDUCATION AND EXPERIENCE
A Bachelor's degree in computer science or a related field and 5+ years' experience in a technical or business functional role or equivalent combination of education and experience; experience working with both waterfall and agile project management methodologies and working on logistics systems and /or knowledge of logistics processes. Advanced knowledge of Excel is required.
Ability to identify and sell commonality in processes across multiple business units
Awareness of how data flows across business processes
Working knowledge of IT infrastructure
Knowledge of business applications strategy and implementation (ISDLC)
Excellent analytical skills
BNSF Logistics offers competitive benefit programs and services including, but not limited to:
Comprehensive health benefits package
401(k) plan with employer match
Flexible spending account
Company paid life, short-term and long-term disability insurance
Employee discounts on autos, travel, electronics, insurance, etc.
Professional training staff with an industry leading Learning Management System
Company culture that recognizes its employees
ABOUT BNSF Logistics:
BNSF Logistics is an industry-leading transportation intermediary, committed to providing value to each of our customers through professional acumen, entrepreneurial drive, and individual commitment. We are one of the fastest growing 3PLs in North America and pride ourselves on service flexibility and modal breadth. BNSF Logistics is an indirect, wholly owned subsidiary of Burlington Northern Santa Fe LLC.
Our vision is to establish BNSF Logistics as the leader in providing creative logistics solutions that consistently exceed our customers' expectations. BNSF Logistics offers services that range from single shipment execution to complete network design and operation. Our modal expertise spans parcel, truckload, intermodal, and rail. BNSF Logistics provides a blend of professional expertise with logistics technology designed to maximize customer value.
At BNSF Logistics, our vision, mission and values define who we are and how we do business.
To be a premier global multi-modal logistics services and solutions company.
To provide a superior customer experience by delivering innovative, flexible and value driven solutions.
People • Integrity • Profitability • Accountability • Creativity
An Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Full Time Job Opportunity
This position is part of the Compensation department in Human Resources.
Analyzes compensation and variable plans results and processes by performing the following duties:
Essential Duties and Responsibilities
Analyze, evaluate and present statistical data of variable compensation plans to help identify business results, problems and propose solutions. Works as a liaison among stakeholders to negotiate, obtain, analyze, communicate and validate requirements and functional specifications for changes to business processes and applications.
Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scope. Facilitate and coordinate the definition of a business solution including cost and time analysis, and interdependencies between operational and technical areas. Prepare and present business solution or recommendations to stakeholders.
Completes special projects by clarifying project objective; setting timetables and schedules; conducting research; developing, organizing and presenting information. Maintains the highest level of collaboration, partnership, and ability to work within all levels of Popular.
Bachelor's Degree in Business Administration or Information Systems
At least three years related experience in business analysis or project coordination.
Certifications / Licenses
Collaboration & Teamwork
HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should work for HomeServe USA!
The Business Analyst will sit in the PMO, report to a Portfolio Manager and add to our high-performance PMO organization. The Business Analyst will be responsible for partnering with functional business leaders and other stakeholders on high impact projects. This role requires a solid understanding of project management methodology, technical concepts and the ability to grasp how projects and work assignments fit into the overall business strategy. Work closely with business SMEs and participate in JAD/JAR and user story sessions, in order to gather the information necessary to model current and future state business processes, as well as document business/system requirements and rules that enable the design and development of solutions that support automation and/or improvement of business processes.
The Business Analyst will also be responsible for ensuring consistent, standardized, high-quality project deliverables relative to business analysis, system analysis, requirements elicitation and documentation in accordance with best-practice processes established by the PMO.
Apply a broad knowledge of business applications and system software for end-to-end auditing and analysis of key business processes with a focus on identifying opportunities to improve systems availability, reliability, efficiency, performance, and overall service that will lead to direct cost savings.
Work closely with business area liaison or subject matter experts (SME) to scope and determine needs regarding business processes and functionality to draft, finalize, and update business requirements and user stories in alignment with change management procedures, throughout the life of the project.
Partner with users to identify, evaluate, and develop system specifications (functional and non-functional requirements) and procedures which are efficient, cost effective, and meet user requirements, then communicate and document technical approaches, standards, and system investments.
Define and create UAT scenarios using standard methodologies (e.g. use cases, flow charts, etc.); work with business partners and technical staff to assist in problem solving efforts to assure that testing is completed efficiently and timely with high quality outcomes.
Support the PMO as a liaison between business units, Application Development, and Application Support staff. Facilitate exceptional communication and knowledge transfer where required to accomplish work more effectively, efficiently, and with increased quality and reliability.
Maintain a level of technical awareness to retain an understanding of emerging and existing technologies and their functional capability.
Understand and communicate the role of the analyst to other project members and challenge the project approach where business needs may not be met.
Utilize business experience and skills to assess and advise on the practicability of alternatives, marrying up technical limitations with operational realities.
Bachelor's degree in related discipline
7+ years of proven track record as a business systems analyst working across the lifecycle on medium to large projects and programs of work
Experience working in both Waterfall and Agile environments
Experience with SQL
Demonstrated experience managing clients/users at a senior level
Demonstrated strong stakeholder management capability to influence the direction and scope of new project requests
Strong software delivery credentials and proven experience in the software development lifecycle
Possess a broad knowledge of business and business functions, and understand the significance of commercial constraints. Be able to recognize potential assignments outside own areas of specialization and bring to bear appropriate expertise as necessary
Think critically and strategically and be able to deal with complex and ambiguous environments; maintain a business-wide view across a variety of projects, work-streams and time frames
Proficient in Process Management, Requirements Management, Project Management, and Quality Assurance tools
Strong project planning capability to direct others in completing quality deliverables and lead Business Analysis activity for larger projects
Expert in Business Analysis methodologies and deliverables including: Business Process Management (BPM), requirements solicitation and documentation (JAD/JAR), Use Cases, ROI analysis, and business case development
Strong Relationship Management skills; strong client management skills
Extensive analytical, inter-personal and presentation skills.
Extensive influencing, negotiation and communication skills
Dynamic individual with the ability to take on multiple initiatives with short timeframes.
Good knowledge of Client's Financial and Operating models, including its business processes, the underlying IT that supports it and its organizational structure
Acts as a trusted advisor
IIBA (International Institute of Business Analysis) or PMP (Project Management Professional) certification a plus
In return we offer
Career development and advancement opportunities
Business-casual attire throughout the week
Friendly, open and team oriented work atmosphere
Excellent benefits including generous medical, vision, dental and life & disability insurance
401(k) plan with a company match
HomeServe USA is an affirmative action / equal opportunity employer.
Responsible for developing, implementing and maintaining commercial strategies to meet organizational objectives.
1.Maintain pricing data for distribution and exports.
2.Develop annual marketing plan in conjunction with sales and technology groups.
3.Lead the design, production and distribution of promotional materials.
4.Conduct market research and perform analysis to identify technology trends, growth rates and competitor activity in market segments.
5.Develop and maintain pricing database allowing analysis of pricing across all customers and products.
6.Drive the opportunity tracking process including data maintenance, weekly updates and metrics tracking.
7.Maintain global market profile including customer demand by subsegment application and Birla Carbon market share.
Bachelor degree in business or marketing or MBA.
3 – 5 years business to business marketing experience in the manufacturing sector.
Demonstrated proficiency with MS Office software (e.g., MS Word, Excel, PowerPoint, Access and Publisher).
Proficiency in the use of analytical tools such as Business Objects and customer relationship management software.
Ability to manage multiple and shifting priorities in a stressful, time-constrained environment.
Demonstrated ability to interact effectively with all organizational levels and geographic regions.
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This is the perfect opportunity to combine your love of business and technology while working at an award winning development company! As a Business Analyst you will assist in developing our revolutionary platform based on customer needs and will address, develop, and execute appropriate strategies for improvement. You will work with our Research and Development team across all strategic and operational areas of business, and focus on implementing projects with various internal teams. The Business Analyst must have strong tactical/task based skills and exemplary verbal and written communication skills. If you are a critical thinker, strong leader, love data, and want to create positive change, this is the job for you! NEOGOV was just voted as a Great Place to Work® and ranked as one of Inc.com's Fasted Growing Private Companies in 2016.
Knowledge, Skills, and Abilities Required:
As a Business Analyst you will assist in developing our revolutionary ERP platform called OnBoard and Insight based on customer needs and will address, develop, and execute appropriate quantitative strategies for improvement. You will work with our Research and Development team across all strategic and operational research areas of and focus on implementing projects with various internal teams. More specifically you will:
Act as liaison between business and technical teams to create a smooth and functional process of gathering information and implementing projects by:
Building predictive algorithms, researching and developing quantitative methods and models, optimizing workflows,
Identify and analyze complex business problems and potential risks/issues; define the scope of activities required to address the issues, including requirements definition and impact assessment
Build predictive, scoring, and quantitative algorithms to access marketing queries by identified areas of performance, operational improvements, and advise responsible teams (and/or management) to suggest action by using standard Query Language (SQL), Statistical Analysis System (SAS), Statistical Packages Social Sciences (SPSS), Python, or R;
Research and develop quantitative methods and models for measuring and analyzing leads to sales conversions from multiple sources including Lead Generation, Web, Conferences, and internal referrals;
Applying knowledge of statistics and data sciences to support business initiatives and answer targeted questions;
Develop ongoing product performance reviews for management in all operational areas of business and distribute reports and propose improvement plans as needed:
Created Requirements Traceability Matrix, Master Data, CRP plan, Test Plan, Fit-Gap Analysis and Functional;
Design deliverables for the project
Assess, research, analyze and document sponsor/stakeholder needs
Decipher various business requirements into functional specification and manage such changes
Develop and maintain end-user documentation and video tutorials
Work closely with designers in prototyping the system for the purpose of enhancing visual processes, operations, and workflow
Support the Product Managers in planning, executing, controlling and closing phases
Develop and maintain strong relationships with internal/external team members:
Provide written reports and provide analysis results using dynamic visualization for senior management to translate analysis into actionable results;
Design and automate corporate reporting and analytics structure for senior management to monitor business, marketing performance, and profitability by leveraging innovative applications such as Inside Sales, Google Analytics, Hub Spot, Event Rite, Mail Chimp, Yes Ware, and Jitter bit;
Coordinate and provide support to the business with the process implementation and participate in development and reviews
Identify issues and escalate/manage resolution as required
Support and promote the NEOGOV vision
Performs other related duties as required
Ability to work with customers to understand business process and needs
Ability to analyze business problems and identify multiple potential solutions
Skill in conducting gap analysis
Good understanding and working knowledge of a SaaS platform and multi-tenant systems
Ability to work in a team environment to collaborate on solutions and to manage development initiatives through to completion
Exemplary verbal and written skills; ability to write clear and well structured business requirements/documents, and strong presentation skills
Ability to quickly learn organizational structure, business strategies and processes
Experience working in a dynamic and technically challenging environment
Ability to effectively discuss issues and resolve conflicts in a positive manner
At least 3-5 years experience in the Information Technology industry, including experience as a product expert, documenting system functionality, analyzing business needs and communicating with end users
Bachelor's degree in Computer Science or related degree is the minimum requirement for the position with a graduating GPA of 3.0 or higher.
Additional concentration or coursework in Business Administration, Human Resources, or other related field is preferred
Please email your resume to firstname.lastname@example.org.
Broadridge is growing! We are actively recruiting for a Business Analyst to join our global Finance team in Deer Park. Under the direction, mentorship and oversight of the Manager, Finance PMO you will assist in the initiation, planning, coordination and execution of projects and initiatives and propose plans to Manager for review. As the Business Analyst, you will play an integral role across the finance PM organization.
§ Assist in the initiation, planning, coordination and execution of projects and initiatives and propose plans to Manager for review:
Facilitate definition of project scope, business case, goals, resources needed and deliverables
Develop well planned, organized project plans and timelines with achievements
Assemble and coordinate team members required for each project/initiative; ensure all parties/stakeholders/cross-functional teams involved are held accountable and up to date
Develop management reports and key performance parameters for projects and initiatives to demonstrate project progress
Facilitate issue escalation and resolution; make adjustments to project plans when needed
Liaise with management, leading their expectations for project delivery, raising project issues, risks and recommendations to leadership as appropriate
§ Develop and establish relationships with IT organization to improve communication between groups and more productive results
§ Work with finance business users to understand several diverse and distinct processes of products; gather business requirements, understand/build specifications and design new/enhance existing solutions to craft operational efficiency
§ Successfully interact with Finance business users and our Development IT Team in implementing solutions that address processes, intricacies of the business, business user concerns, and technology needs of the organization
§ Participate in cross-project planning to gain alignment in project priorities, resourcing, schedule and scope
3+ years relevant experience / demonstrated history of success in reengineering processes and implementation
MS Project experience preferred
Expertise in integrated Oracle EBS a plus
Pursuit of PMP certification
Excellent written and verbal communication skills to illustrate ideas, concepts, recommendations, and technical/complex information in a clear and concise timely manner, at a level consistent with the audience
Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, resolve and recommend practical courses of action using innovation, creativity, good judgment and critical thinking.
Strong leadership skills; ability to lead, motivate and inspire various teams on initiatives without individuals directly reporting to them, including strong diplomacy skills when handling differed view points and resistance
Strong organizational skills including demonstrated tenacity for following up with team members and leadership on outstanding items
Broadridge, a global fintech leader with over $7 billion in market capitalization, provides communications, technology, data and analytics solutions. We help drive business transformation for our clients with solutions for enriching client-engagement, navigating risk, optimizing efficiency and generating revenue growth.
Broadridge employs approximately 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at www.broadridge.com to learn more.
Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Click here to view the "EEO is the Law" poster.
"Our Associates Matter.
Everyone Benefits from Diversity & Inclusion.
Diverse & Inclusive Teams Drive Growth."
Provide project management, business analysis, and communication support to Finance leadership and end users related to business process improvement and integrations with technology.
Serve as the liaison between technology and Finance staff to evaluate system functionality, implement new systems, and develop and document requirements.
Review and evaluate current business processes and made recommendations for new technologies or process enhancements. Work with end users to document business requirements for enhancements.
Maintain system documentation such as user guides, procedure documents, policies, requirements, training documents and functional specifications.
Design test scenarios for new functionality or systems. Report testing progress and document any defects found.
Typical office environment with considerable time in a sitting, stationary position
Constantly operate a computer and other office equipment including typing and keying
Frequently communicate with team members and third party business partners; must be able to exchange accurate information accordingly
Some travel required
Bachelorâ??s degree in Business Administration, Finance, Computer Science Information Systems or related field
Five years relevant work experience in business analysis, process redesign, and/or project management. Experience in financial services a plus
Two yearsâ?? experience with technical writing including requirement gathering and documentation
Significant experience with Ellucian Banner or similar ERP system required
Knowledge, Skills, and Abilities:
Excellent problem solving and logical thinking skills
Ability to manage multiple medium to long term projects and deadlines in a team environment
Excellent oral and written communication skills
Ability to work independently to meet critical deadlines
Analytical ability sufficient to evaluate processes, procedures, and data and make recommendations accordingly
Ability to facilitate cooperation from all team members in order to accomplish successful project outcomes
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