Butler Second Job Description Sample
Apartment Service Technician - Butler I And Butler II Crossing
THE WODA GROUP, INC., a real estate management, development and construction company based in the Midwest, is seeking a Service Technician for our Butler Crossing I and Butler Crossing II properties located in Kingstree, SC. This position is full-time.
We offer medical/dental/vision, 401K with company match, ESOP and more!!! Compensation is based on experience. Our organization specializes in affordable housing programs with particular concentration in the LIHTC program. We own and build our communities and take pride in their quality and appearance.
The ideal candidate would possess the following: • Experience working in apartment maintenance or construction field • Ability to maintain high quality site appearance and curb appeal. • Carpentry, electrical, plumbing and landscaping knowledge. • Will be required to be available for emergencies. • Ability and desire to provide a high level of customer service. • Will be required to provide your own basic tools. If interested please fill out an online application to start up the process. *The Woda Group does not hire tobacco users (smoking, chew, etc.) in these states: GA, MD, MI, OH, PA ID: 2016-1495 External Company Name: The Woda Group, LLC External Company URL: http://www.wodagroup.com/
Butler - Shift Lead
Butler - Shift Lead Apply now » Apply now
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- Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: Jan 10, 2018 Location: Las Vegas, Nevada, US Company: Las Vegas Sands Corp. Position
The primary responsibility of the Butler Shift Lead is to be a “hands-on” supervisor in providing exceptional service to Venetian Resort Hotel Casino guests in personal Butler/Valet and amenity services. All duties are to be performed in accordance with departmental and The Venetian and The Palazzo Resort Hotel Casino’s policies, practices, and procedures. Essential
Duties & Responsibilities:
Coordinate activities on assigned shift including, but not limited to: Organizing breaks, early outs, assigning service tasks, directing staff to specific duties, shift banking and following up and selecting priorities.
Applies appropriate personal action which requires coaching sessions, PIPs, Bravos, etc.
Assists in the training of all staff as needed.
Works in an appropriate non-hazardous manner avoiding self injury and unsafe work methods. Must regularly check other coworkers to ensure proper handling of equipment and proper lifting techniques.
Helps coordinate inventories of china, glass, silver and other supplies.
Attend to service in the suites, Baccarat Salon, VIP Lounge and Paiza Club. Including, but not limited to, food and beverage service, restocking product, equipment and supplies.
Serve all food and beverages as outlined in SOPs.
Be able to respond to guest requests and answer questions about the Venetian Resort Hotel Casino and Las Vegas. When unable to answer take the time to research answer and respond in an appropriate manner.
Know, adhere to and practice all aspects of Unmatched Service Standards.
Be able to escort guest from the front of the hotel to the suites and serve the guests as needed including, but not limited to: hotel tour, suite tour, explanation of services, unpacking and packing luggage.
Perform all services, duties and tasks as defined in SOPs.
Maintains and records all pertinent data into guest profile as needed.
Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed.
Operate micros to standards to order food and beverages.
Record closed checks to SOPs.
Clean and maintain work areas to Venetian Resort Hotel Casino standards.
Run errands as assigned to include, but not limited to: tickets, shopping, food products, deliveries and packages.
Fulfill guest’s requests as long as they are safe, legal and economically sound.
Consistent and regular attendance is an essential function of this job
Performs other related duties as assigned
Assess, evaluate and review data for organizing projects and/or providing direction on activities, tasks or processes in accordance with company guidelines.
Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.
Work on actual project or service to help achieve the objectives of the department.
Evaluate information to render an opinion or take action based on that information that will impact the department or function.
Possess skills to hasten resolution, assess course of action, and implement or take action based upon findings.
Direct others in completion of a task or assignment.
- Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed. Additional
Duties & Responsibilities:
Duties & Responsibilities:
Duties & Responsibilities:
+ 18 + years of age.
Proof of authorization/eligibility to work in the United States
High school Diploma or equivalent.
Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.
Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
Work varied shifts, including weekends and holidays.
Minimum 5 years of service experience in a first class hotel, casino, restaurant or related hospitality area.
Advanced understanding of food and beverage service skills including in-suite dining and wine and spirits knowledge.
Experience with point of sale equipment and/or computers.
Be able to supervise and train a professional staff.
Available on all shifts as needed. Speak, read and write English clearly.
Speak one additional language in addition to English.
Excellent professional presentation and grooming.
Be able to work in a high stress area, making clear, concise decisions based on sound business parameters. Have all necessary work cards (TAM and Health Card).
Ability to maintain confidentiality of guest information and pertinent hotel data.
Ability to understand guest’s service needs.
Ability to work cohesively with other team members.
Physical ability to access all areas of the property.
- Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. Physical
Work indoors being exposed to environmental conditions such as cold and warm temperatures.
Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
Must be able to work in a fast-paced, results – oriented and ever – changing environment.
Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts.
Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.
Brand Associate - Butler Plaza West
Brand Associate - Butler Plaza West
3942 SW ARCHER RD Gainesville, Florida
Date Posted:Jan. 05, 2018
Job Status: Part-time Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find fabulous fashion at affordable prices online and in one of our 1,000+ stores globally. Old Navy celebrates a workplace that’s just as diverse as our customers. Fun, fashion, family and value are at the heart of everything we do. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family. Old Navy – a brand for everyone a place for you! As a Brand Associate, your passion for apparel and fashion trends will enable you to thrive, drive sales, and delight our customers as you execute company processes and procedures. Creating memorable shopping experiences for our customers is one of your main responsibilities and you are going to LOVE making a difference in someone’s day. Your dedication to providing a neat, clean, organized and safe shopping environment for our customers and team is an important part of creating this experience. As a Brand Associate in Sales your responsibilities and tasks include, among others; salesfloor, fitting room, and cashwrap. Your contagious energy and enthusiasm for your job will help you build lasting relationships, grow in your career, and contribute to Old Navy’s success.
Brand Associate Attitudes:
You are passionate about fashion and apparel and love our products
You build relationships and want to be part of a winning team
You take pride in yourself, your work and the success of your store
You work with drive and energy showing that you have a desire to make a difference
You love your community and actively work to make it better
You take initiative, anticipate needs, and solve problems quickly and efficiently
Brand Associate Behaviors:
Promote our product and encourage everyone to do the same
Listen to the customer and observe non-verbal cues to anticipate service needs
Offer product suggestions and add on additional items when engaging with customers
Demonstrate a sense of urgency and pride while executing tasks and processes
Maintain a clean and safe environment that prevents loss and minimizes risk
Keep our product folded, sized, in-stock and our visual elements maintained on the salesfloor
Return go-backs from the fitting room to the salesfloor
Welcome customers to the fitting room and keep the area neat, clean and organized at all times
Engage in genuine conversation while completing cashwrap transaction processes quickly and accurately
Keep all cashwrap supplies in stock and organized
Understand and follow all company-defined policies and procedures
Ability to effectively communicate with customers and team members
Ability to lift and carry up to 50 pounds
Ability to effectively maneuver around the salesfloor and stockroom
Ability to demonstrate strong customer focused service on and off the salesfloor
Ability to work a flexible schedule to meet the needs of the business
Ability to work with/around cleaning chemicals Providing our customers with an optimal shopping experience is our #1 priority. This job description intends to describe the general nature and level of work people assigned to this job perform. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.
Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Employees receive medical, dental, vision and life insurance.*
Employees can apply for tuition reimbursement.*
Family care programs.
Pet Discount Program. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality at http://www.catalyst.org/knowledge/gap-inc-women-and-opportunity in the workplace in 2016. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Store Manager In Butler PA
At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together! GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines. KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists. WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred. COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. Requisition ID: 2017-150700 External Company URL: http://www.dollargeneral.com
Part Time Car Washer Butler
Equal Opportunity Employer/Disability/Veterans Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company with over 9,000 branch offices worldwide, Enterprise ranks #1 in the Insurance Replacement Market with yearly revenues of over $16 billion. The Service Agent cleans vehicles inside and out (vehicles may be cleaned by hand or by operating washing equipment). The Service Agent also performs regular maintenance (non-mechanical services), moves vehicles, and performs other duties assigned by the manager, all completed in a safe and timely manner. The Service Agent is responsible for the care and maintenance of the cars on the lot. This includes vacuuming and prepping the cars, shuttling cars to and from car washes and dealerships for servicing, car transports to and from offices, checking fluid levels, and changing tires.
Clean vehicle exterior by hand, brush or by operating washing equipment
Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand
Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required)
Determine need for and add windshield fluid, gas, oil, water and antifreeze
Perform basic maintenance check: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle
Verify appropriate stickers are attached to vehicle (registration, plates, etc.)
May be responsible for maintaining an inventory of cleaning supplies
May assist with local automobile deliveries
Perform miscellaneous job-related duties as assigned
Must be at least 18 years old
High school diploma or GED required
No more than 1 moving violation or at fault accident in the past 3 years.
No drug, alcohol related offense (DUI or DWI) on record in the past 5 years.
Must have at least 6 months of prior work experience in a fast-paced environment
Must be able to lift 30 lb. in order to assist customers
Must be authorized to work in the U.S. and not require sponsorship, now or in the future
Must be willing to accept a starting wage of $9.00 per hour. This is not negotiable.
Must be looking for part-time employment.
Must be able to work at one of the following required schedule:
Monday 7:00-6:00pm Tuesday 12:00pm-6:00pm Thursday 8:00pm-6:00pm
Must be willing to work at one of the following location: + 273 Pittsburgh Road, Butler PA 16002 Requisition Number: 2017-224013 External Company Name: Enterprise Holdings External Company URL: www.erac.com
Listing Specialist - Cameron Butler Team
Cameron Butler Team is looking to hire and train a select group of motivated Realtors. We have trained multiple team members to become SIX FIGURE EARNERS...
If you are looking to build a career in real estate or looking to take your existing sales or real estate career to the next level, there is no better place to start than one of the highest ranked real estate teams in the country.
At the Cameron Butler Team You Will:
- NET a six-figure income
- Never pay a penny for advertising
- Work in an energetic, team atmosphere
- Find the best training, coaching & support (no previous experience necessary)
In Order to Join Our Team, You Must:
- Real estate license required, or be willing and able to obtain
- Have a desire to work independently and have control over your professional growth
- Have a strong work ethic and desire to be successful
As an agent on the Cameron Butler Team, You Will Be:
- Sales Prospecting, using our proven systems and models
- Be given access to a massive database of real estate leads and the best tools in the business
- Showing properties and working with home buyers
- Marketing properties and working with home sellers
- Negotiating contract
Email your resume to: firstname.lastname@example.org
La Peer, West Hollywood CA Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees. What you get to do: The Butler is responsible for providing unscripted and inviting first and last impression to guests as they arrive and leave the hotel in a refined style that is La Peer Hotel. When servicing guests, the Butler is responsible for being professional, friendly, and helpful, using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. The position also involves assisting guests with their luggage and delivery of items including but not limited to packages, amenities, Food and Beverage orders and additional requests to their room in a timely and professional manner. Your day-to-day include the following. Other duties may be assigned.
Greet all guests upon arrival.
Assist guests with luggage to their rooms promptly when checking in and upon checking out.
Promote all hotel functions and facilities and assist with general information.
Responsible for amenity coordination and delivery.
Knowledgeable of In-Room Dining Menu and In-Room Bottle Service.
Responsible for In-Room Bottle Service execution of cocktails
Responsible as a telephone sales agent for In-Room Dining
Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
Follow procedures for entering and leaving guest rooms.
Have knowledge of food quality standards.
Be familiar with the proper use of room service carts.
Maintain the hotels standards of service etiquette.
Insure that room service carts and trays are properly stacked and transported. Pick up trays en route back to station and during slow periods. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Prior hotel or restaurant experience preferred. LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. (Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
New Butler Creek Location! Radiologic Tlgst PRN
Responsibilities The radiologic technologist performs quality radiographic procedures on patients of all ages to include infant, child, adolescent, adult and geriatric for diagnostic purposes. The radiologic technologist assures that the needs of the patients and physicians are met while performing these procedures and other related tasks.
He/she participates in the training of students and new employees, Quality Improvement and safety programs to meet the goals and purposes of the Radiology Department. Demonstrates population-specific competencies (e.g. age-specific, cultural sensitivity, patient-centered communication) in performance of role. Qualifications EducationMust have knowledge of principles and procedures of diagnostic radiology and operation of radiographic equipment normally acquired through completion of 2 years post high school training in an approved School of Radiography.
Licensure/CertificationCurrent ARRT national certification required. South Carolina Radiologic Technologist certification required depending on work location.Must be BLS certified. ExperienceMust have experience which is received from specialized training through an accredited Radiology Technology program Knowledge, skills, abilities
Must be able to demonstrate interpersonal skills to interact effectively with patients, all health care team members, visitors and significant others (15% of time). Must be able to demonstrate sound knowledge of radiology procedures and equipment usage, apply new radiology concepts and initiate change (30% of time). Must have analytical abilities necessary to determine method of providing the requested radiographs based on the patient's age and condition, remaining optimistic and adapting to stressful situations (30% of time). Must have substantial physical capabilities in order to transport, lift and position patients and operate radiographic equipment (20% of time). Must have radiology specific knowledge of growth and development relevant to the ages of all the patient population served. Must have radiology specific knowledge of diseases and healthcare needs of the patient population served.
Physical Demands Standing for long periods of time (8 to 12 hours) Walking for long periods of time (8 to 12 hours) to include moving about the work area, hospital and/or campus as needed Sitting for extended periods (8 to 12 hours) Must be able to bend, stoop and reach/lift above your head Sight: must be able to read documentation in a variety of formats such as items in print or electronically. For Health Care Providers (HCP) must be able to visualize patient condition and see data displayed on monitoring devices, etc. Auditory: must be able to hear in order to clearly communicate with others and use communication devices such as telephones, must be able to hear patients, alarms, call bells, etc.
Tactile: must have ability to handle equipment and/or devices related to job duties, enter documentation within computer system. For HCP must be able to feel for pulses, skin temperature, and other patient conditions Olfactory: HCP need to be able to smell disease-specific smells HCP should not manually lift (including transfer, reposition, or move) patients who weigh greater than 35 pounds.
The appropriate safe patient handling device will be used, except in emergency situations (life or death situations where delay in obtaining and using the safe patient handling equipment may be detrimental to the patient). Refer to Policy/Procedure G-89 Proper body mechanics will be used when moving or lifting any equipment or supplies Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Connect With Us!
Not ready to apply?for general consideration. Job ID2017-6678 CategoryAllied Health Department8179 - Prompt Care - Butler Creek ShiftDay/Evening, Holidays, Weekends Pay Grade718 FT/PT/PRNPRN RecruiterAllyson Wise Recruiter Emailallysonwise@uh.org LocationUS-GA-Augusta
Teller 1 - Butler - 20 Hrs
Tellers are the faces of our company to many of our customers and non-customers alike. Tellers help customers meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform customers of other products and services that meet their needs. At U.S. Bank, you’ll get the incentives, support and tools you need to meet your goals and build a meaningful career. We reward top performance and ethical team players. Tellers have flexible schedules that may include weekends (depending on branch location). We’re looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Apply today and explore what’s possible with a career at U.S. Bank.
High school diploma or equivalent
Minimum six months of experience in cash handling and customer service
Physical requirements: May be required to stand for extended periods of time and may be required to lift bags/boxes of coin weighing up to 50 pounds Preferred Skills/Experience
Basic clerical and processing skills
Effective interpersonal/customer service skills
Basic reading, writing and mathematical skills
Ability to communicate clearly and effectively with customers and coworkers
Strong written and verbal communication skills
Bilingual language skills a plus
Job: Branch Banking
Primary Location: Wisconsin-WI-Butler
Average Hours Per Week: 20
Requisition ID: 170043734 U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
Manager - Butler Services
POSITION SUMMARY The incumbent in this position is responsible for leading and coordinating Casino and VIP guests’ needs during their stay. Handles or directs all requests in an efficient and courteous manner.
Work requires superior communication and judgmental skills, as position is called upon to interact frequently with high-limit customers. The incumbent in this position is responsible for providing guests with information and assistance regarding the Hard Rock Hotel and Casino and Las Vegas area attractions, entertainment and facts. The incumbent in this position is responsible for serving food and beverages in accordance with company standards.
GENERAL ACCOUNTABILITIES (The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.) 1. Host high – limit guests’ and accommodates their needs within program guidelines to ensure guest satisfaction and encourage return visits. 2.
Coordinate guest rooms, meals and show reservations, and assists guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort. 3. Handle special requests for Hard Rock’s guests. See below for standards. 4.
Provide accurate, up to date information on the Hard Rock Hotel and Casino and Las Vegas activities, entertainment, and Hard Rock’s special promotions. 5. Interface with Casino Services, the Front Office, Food and Beverage, Sales and Marketing , and Security in handling preferred guests and special events. 6. Follow through on all changes pertaining to guest reservations and ticket requests. 7.
Provide superior service to all customers on each and every shift and has the resiliency to deal with difficult customers. 8. Recognize guests immediately with a friendly greeting and informs them of audio and visual capabilities of Suite, Spa, Bowling Alley functions and Butler information. 9. Assist guests with food and beverages, demonstrating salesmanship with complete menu and product knowledge on all restraints. 10.
Notify Executive Chef of any food products that are not properly prepared. 11. Ensure guest satisfaction through food quality checks and responsiveness to guest complaints. 12. Delivers and sets up amenities in guest suite. 13.
Prepares suite for guest arrival (lights, drapes, music) 14. Greets and escorts guests to their suites explaining all services provided by the butler staff. 15. Take order and serve meals/alcoholic beverages maintaining complete knowledge of menus and beverage lists. 16.
Unpacks/Packs luggage, as requested by guest. 17.
Performs all valet services (ironing and steaming of clothing) and shines shoes, as requested by guest. 18. Knows the difference between Single Flat, Windsor, Double Windsor and Bow Ties.
Also the knowledge to demonstrate how to tie each one of these knots. 19. Arranges reservations and appointments as needed. 20. Escorts guests to and from specific locations within the property. 21.
Purchases specialty items for guests. 22. Maintain a well groomed neat and clean appearance, carrying out duties with attention to sanitation safety. 23. Anticipate, identifies and provides for guest needs. 24.
Perform side work duties on daily basis and other duties as assigned. 25. Recommend changes that could improve Butler operations.
WORKING CONDITIONS Must have ability to:
Work in all levels of noise, crowds and smoke, the severity of which depends upon customer volume.
Transport trays and/or plates throughout the banquet area which may weigh up to 50 pounds, as well as serve food items and beverages.
Review and comprehend all necessary documentation.
Take down orders, recite specials and point specific items out on the menu to customers.
Stand throughout an eight hour shift.
Communicate effectively with customers as well as all levels of employees.
Use all equipment associated with the position, including but not limited to computer keyboard and telephones.
Effectively and efficiently move throughout the room service and the kitchen area.
Communicate effectively with customers and co-workers alike.
General computer knowledge for the following programs; Microsoft Excel and Word.
JOB QUALIFICATIONS Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and directing staff. Must be able to speak English.
Strong familiarity with Room Service functions is essential. These helpful skills and abilities are typically acquired through minimum of three years progressive banquet and/or fine dining experience. Candidates with mixology and fine wine knowledge will also be preferred. All candidates must pass a qualification butler exam.
Job LocationUS-NV-Las VegasJob ID #2016-2441
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