Cabana Attendant Job Description Sample
Under the direct supervision of the Food and Beverage Supervisor, the Cabana Attendant is responsible for engaging Osage Casino guests, delivering food and beverages poolside, assisting bartenders/short order cooks in production and delivery of items, ensuring the pool area is clean and Osage Casino's patrons have an enjoyable experience.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Takes food and beverage orders and delivers product to guest's poolside.
Performs cashiering transaction.
Assists Bartender with production of drinks, and short order cook with the production of food during busy times.
Assures cabanas and surrounding pool area are clean, free of soiled laundry, and a safe environment for guests.
Assures area bathrooms are clean and sanitary by emptying trash receptacles, refilling paper towels, ensuring clean towels are available, and the area is sanitary.
Stores pool equipment, i.e. chairs, umbrellas, blankets, cabanas, etc. as required.
Monitors pool inventory to minimize loss.
Picks up, and empties trash poolside.
Assists facilities department with cleaning, filling, and small maintenance on area pool.
Performs all other related and compatible duties as assigned.
Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.
Observes and reports any and all unsafe behavior displayed by internal and external guests.
Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.
Must be a minimum of 21 years of age.
Six Months of previous work experience required.
Bartender experience preferred.
Required to obtain and maintain an ABLE license.
Required to obtain and maintain food handler's license.
Required to pass a pre-employment drug screening and obtain and maintain a gaming license issued from the Osage Nation.
Required to provide documents to show the applicant is eligible to work in the United States.
Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.
KNOWLEDGE, SKILLS, AND ABILITIES:
Read, write, speak and understand the English language. Read Company or departmental reports, newsletters, and documents.
Perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions, and decimals.)
Protect the Company's value by keeping information confidential.
Perform assigned tasks under limited supervision. Follow written and verbal instructions.
Establish and maintain positive relationships with managerial staff, co-workers, guests, and the general public. Work well alone or within a team.
Communicate information and suggestions in oral and written form. Prepare written documents and complete reports as required.
Utilize MS Office products at basic (create new documents, open/edit existing documents) skill level.
Exercise reasonable judgment and seek guidance for decisions in a manner consistent with the essential job duties and responsibilities.
See problems and avoid situations that could be deemed illegal or represent a safety hazard to fellow employees or guests.
Respond to inquiries or complaints from employees, guests, regulatory agencies, and others.
Travel locally, or between properties as needed.
Maintain physical condition and stamina appropriate to performance of assigned duties.
The employee is also regularly required to stand for extensive periods of time, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
Ability to sit, stoop, kneel, crawl, balance, or crouch while performing duties.
Ability to use hands to finger, handle, or feel.
Ability to use arms to reach and lift above shoulders.
Must have normal auditory and good verbal communication.
Must be able to endure heights.
Ability to lift upwards of 50 pounds.
Ability to drag, push, or pull up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work is typically performed within a Casino and outdoor setting.
Exposure to second-hand smoke.
Evening and weekend shifts may be required. Extended hours and irregular shifts may be required. Ability to work nights and weekends required.
Noise level in the work environment is moderate to high.
Employee may be exposed to blood/bodily fluids.
Exposure to outdoor weather conditions, extreme temperatures, various dusts and mists, debris may occur while performing outdoor duties.
The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people.
Employee may be exposed to chemicals an
Mass Cabana Host (Vdara)
Las Vegas, Nevada
Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
Exhibit proper knowledge, selling techniques and service delivery of both non and alcoholic beverages.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques.
Provide club service for designated beverages.
Clean and reset tables immediately after guests depart.
Greet guests in a positive, friendly manner and making them feel welcome.
Guide guests through all phases of their experience at the lounge/ bar.
Exhibit proper knowledge, selling techniques, and service delivery of menu items.
Consistently following sequence of service utilizing all proper procedures standardized by the Cocktail Service management.
Maintain table cleanliness utilizing a silent service approach.
Clean menu covers, replacing inserts and general tidiness of podium area where necessary.
Maintain cleanliness and stock of their assigned areas, side stations, tables and POS stations.
Work as a team, assisting all guests' and employees' needs and inquiries.
Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Maintain complete knowledge of designated glassware and garnishes for each drink.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet.
Maintain complete knowledge of POS and manual systems.
Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, place ashtrays with matches on tables, restock supply cabinet, prepare bowls of Bar snacks, set up candles/centerpieces, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
Input orders into system and ensure transmission is verified by Bartender/Kitchen.
Legibly document orders when system is down and distribute orders to respective personnel for preparation of order; follow call procedures at the Bar.
Retrieve orders from designated areas and serve to guest's.
Open and serve wine/champagne bottles.
Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself.
Replace ashtrays with butts with clean ashtray by using capping method.
Remove soiled wares from tables to dish-washing area.
Present guest checks and process payments through the Bartender/Cashier.
Adhere to all cash handling and credit policies/procedures.
Extend courteous salutations when guests leave outlet an invite them to return.
Collect and report tips at the end of assigned shift.
Use all chemicals in accordance with OSHA regulations and Hotel requirements.
Complete closing side duties properly store all reusable goods, remove snack bowls from tables, remove all items from tables; place clean items in designated areas; wipe clean all surfaces of tables, restock supply cabinet, secure all storage areas.
Performs all other job related duties as requested.
At least 21 years of age.
At least 1 year of food server experience.
At least 1 year of cocktail service experience.
Ability to work as part of a team in a high-volume environment.
Ability to be adaptable and flexible.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Working knowledge of Microsoft (Word, Excel, Outlook and Internet).
Able to effectively communicate in English, in both written and oral forms.
Previous experience working in a similar resort setting.
This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
It is the responsibility of the Junior Cabana Host to assist the Senior Cabana Host and drive cabana and pool rental sales out at the pool. The Jr. Cabana Host will act as the host to our entire rental product and be required to continuously check in with guests throughout the day to ensure satisfaction and assist with requests as needed. Additionally, Jr. Cabana Hosts will act as greeters at our entrance podium/kiosk for all pool guests, escort guests upon arrival to the location of the rental and provide an orientation to the guest's cabana, and pool amenities. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Attend pre-shift meetings.
Maintain uniform appearance according to established guidelines
Responsible for welcoming all pool guests at the front entrance of the pool and ensuring room keys are presented and no glass is entering the pool area
Responsible for welcoming guest to the pool as well as escorting guests to cabanas and daybeds
Assist Ambassadors and Pool management with reservations and special events.
Responsible for gathering relative information for future telemarketing efforts.
Responsible for interacting and ensuring guests are having a great experience.
Must be able to establish and maintain good and proper relationships with hotel visitors and market the Golden Nugget Pool and other venues to all guests.
Must be social and have an outgoing personality while maintaining relationships within the department, as well as around the city.
Must have ability to communicate via Email as well as over the phone.
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
Ability to work efficiently, independently and cohesively, consistently producing quality results
Obtain a Health Card, Alcohol Awareness Card, and Lifeguard Certification.
EDUCATION and/or EXPERIENCE:
- High School Diploma or GED (or actively seeking)
- Minimum age requirement is 18
- A minimum of 1 years of customer service experience within the Hospitality field (or comparable guest service experience).
Essential Job Duties:
Provide world class service consistent with Six Flags core standards
Proactively greet, interact and assist all team members in a professional manner to foster and promote a cooperative and harmonious work environment and thank them when they lend assistance
Proactively seek to provide a luxury service to ensure guest satisfaction
Meet demands of a fast-paced environment by using best judgement an multi-tasking abilities
Answer questions regarding Hurricane Harbor park information and Food and Beverage options
Take and serve all Food and Beverage orders to Cabana Guests timely and accurately
Provide up-sell for Food and Beverage whenever possible set up and break down cabanas including moving and cleaning cabanas and furniture as needed
Ensure that cabanas are cleaned out at the end of each day, to include removing dishes, food and trash
Ensure supplies and table set-ups are completed in cabanas, prior to cabana rental
Ensure the overall safety of guests in the cabana area. Notify supervisor of any unsafe conditions or items in need of repair.
Must be 18 years of age or older.
Must pass a pre-employment math test.
Must be willing to work weekends, Holidays, days/evenings, and weekdays when needed for operation
Must be able to lift up to 50lbs with or without assistance
Must be willing to work outdoors and in all weather conditions including direct sunlight, hot/cold weather, and rain
Must be willing and able to work indoors in artificial lighting, near cook tops and fryers, and in walk in refrigerators/freezers
Must be willing and able to clean using chemicals after training and with proper personal protective equipment
Must be able to stand, kneel, and squat for extended periods.
Must successfully obtain a state required Food Handler's card.
Must be able to read, write, and communicate in English.
Must be professional, energetic, and have a positive attitude at all times
Must be able and willing to meet all Six Flags Hurricane Harbor Concord Grooming Standards daily
Bus/Runner, Cabana Beach Cafe - On Call (Beau Rivage)
Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain the human race.
To maintain entire restaurant dining room, storerooms, food pick up areas and beverage stations according to established cleanliness and stock standards.
ESSENTIAL FUNCTIONS AND TASKS:
Maintains food and beverage stations in a clean and orderly manner
Cleans and sanitizes all equipment
Keeps all floors free of debris and spills
Sweeps and mops floors
Maintains par stock levels in all beverage stations
Cleans and sanitizes all tables and chairs
Retrieves orders from the warehouse and stocks storeroom
Assists with proper stock rotation
Performs other duties as required or assigned by management
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent and one year fast paced, high volume restaurant operations experience or an equivalent combination of education, training and experience.
Previous food and beverage experience preferred
Must be capable of following directions
Must be able to speak, read and write English
While performing the duties of this job, the employee is frequently standing, walking, listening, and speaking.
Frequently walking distances of 10 to 30 ft., between various areas of restaurant. Frequently walking distances up to 500 ft.
Frequently using wrist motion, dexterity, and eye-hand coordination, reaching, twisting and balancing.
Occasionally carrying, pushing, and pulling up to 250 lbs.
Work performed in climate-controlled environment with occasional hot and cold temperature changes. Employee will be required to stand on concrete floors, tiles/mats and walk on uneven or wet surfaces. Employee will be exposed to and kitchen odors. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular scheduled hours. Must be flexible if needed for occasional work outside of normal business hours.
Cabana Club Pool Attendant
Examples of Duties (include but are not limited to the following):
Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning
Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services
Anticipate guests' needs, respond promptly and acknowledge all guests
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, collecting towels, and tidying up cabanas
Obtain clean towels and transport to Pool; fold and stack towels
Ensure all pool deck furniture is straight and organized, including cabanas
Check all lounges for need of repairs, mark them, and report them to Engineering
Perform additional duties and projects as assigned
Ability to speak, read, write and understand English
Professional demeanor appropriate for a luxury environment
Prior pool or beach attendant experience preferred
Must have a flexible schedule with the ability to work all shifts, weekends and holidays
- High School diploma or equivalent required
Typical Physical / Mental Demands:
Must be able to stand and work outside for an extended period of time
Must be comfortable working outdoors in various temperatures
Must be able to bend, stoop, crouch
Must use hands to reach, grasp, handle, pull and push
Must be able to lift 50lbs
Must have good near and far vision
Must be able to hear, talk, smell
Cabana Deli Attendant
General Summary of Job Duties
Employee must be able take orders and deliver food in a timely manner.
Essential Job Responsibilities and Duties
Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.
Greets customers seated in the assigned section.
Takes down the food and drink orders and inputs them in the computer to generate the order.
Prepares side orders of customers as the need arises.
Picks up the food orders from the kitchen and delivers them to the tables.
Assists and checks on the customers during the dining experience.
Makes drink refills as necessary.
Ensures that all phases of the meal are carried out appropriately and timely in accordance with the standards set by the department.
Removes all dirty dishes in a timely manner.
Responsible for the completion of all side work throughout shift.
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Management.
Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.
Ability to accept performance feedback in a professional manner.
Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
Other duties as assigned.
General Job Responsibilities and Duties
To perform the job successfully, an individual should demonstrate the following F.A.S.T. Track Principles:?
Offer a warm greeting to everyone you encounter with a smile and eye contact.
Practice mutual respect by dealing honestly in all interactions.
Use genuine listening skills and offer sincere responses.
Promote positive interactions with both external and internal guests through sincere greeting and communications.
Be approachable, listen and lead by example.
Be proactive and positive.
If I don't know, I'll find out and if we don't have it, I'll try to get it.
Support and practice the F.A.S.T. Track Principles from the executive level to the front line staff level.
Acquire knowledge, training and education. Communicate it to all employees.
Anticipate our guests' needs before they ask.
Contribute ideas and solutions to improve customer service.
Escort our guests rather than point.
Take personal pride in the quality of your work.
Actively seek feedback from our guests concerning our service and atmosphere.
Share and explain information.
Great teams consist of great performers.
Create a culture of two-way communication with employees and guests.
Be courteous, kind and patient with each other.
Skills, Education and Other Requirements
Ability to follow written and oral instructions.
Communication skills that reflect a welcoming and friendly attitude towards all guests at all times.
Ability to function as part of a team.
Ability to remain calm and professional when under pressure.
Knowledge of P.O.S. system helpful.
High School Diploma or Equivalent Work Experience.
1-2 years of previous experience working in a large volume restaurant.
Must be fluent in English and have good written an math skills
Club Cabana Bartender
Barton Creek Country Club's success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club's members and maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.
Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.
This position delivers prompt, friendly, courteous service to Guests ensuring all order for guests and servers are done accurately and in a timely manner
Serve properly mixed and proportioned drinks, in a timely manner, to guests and servers.
Have excellent working knowledge of liquors, beers and wines.
Upsell and suggestive sell of both food and beverage to guests.
Requisition and restock bar with all essential products and equipment.
Monitor environment at pool (lighting, music, televisions).
Observe and adhere to all liquor liability laws.
Check identification of guests ensuring alcohol is serve only to those patrons of legal drinking age.
Monitor the intake of alcohol of guests, prohibiting sale of alcohol to those who are intoxicated.
Communicate with guests and respond to feedback in a positive manner, resolving any service issues.
Must be able to stand and walk for up to 7 hours per shift.
Must be able to communicate effectively by telephone and in person
Must have basic computer/MICROS knowledge
Must be able to lift up to 50 pounds on a regular basis.
Must be able to work in a fast paced environment.
Previous cash handling experience is required.
TABC Certification is required.
Must be able to work in a fast paced environment providing courteous service and engaging the guests in conversation.
Must be able to work a flexible schedule including day, evening, weekends and holidays.
Apply for this job online
Refer this job to a friend Share on your newsfeed
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards.
Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day.
Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Cabana Host - The Pool
ESSENTIAL DUTIES AND RESPONSIBILITIES
Facilitate the sale of cabanas and other rental units to our guests at The Pool
Actively sell rental units to interested guests
Utilize computer programs to track rental inventory
Graciously greet guests and escort them to their rental, ensuring complete satisfaction from start to finish
Communicate with staff to ensure the guests are greeted, served and taken care of in a timely manner
Interact with co-workers and customers in a professional and polite manner.
Other duties may be assigned.
Previous experience in Hosting/Sales positions preferred.
Previous experience in high volume outlets preferred.
Good communications skills and professionalism are required when dealing with guests, co-workers and management.
Ability to work with interruptions and to perform multiple tasks while remaining collected in high pressure situations.
Exceptional oral and written communication skills with the ability to accurately communicate.
A high level understanding of interpersonal skills to productively deal with business contacts and team members at all levels of the company.
Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public.
Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts.
Ability to define and solve practical problems and deal with a variety of situations in a calm, professional manner.
Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form.
Excellent time management, problem solving and organizational skills are a must.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Dedicated to meeting and/or exceeding the expectations and requirements of internal and external staff.
Trusted and is seen as a truthful individual who is highly respectful of others.
Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
Cooperate with others in the accomplishment of joint tasks and common objectives.
Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
Meet requirements of regular attendance in order to effectively complete job responsibilities in a timely manner.
- Cabana Host personnel must have the analytical skills to keep cashier bank, money handling accounted for at all times.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!