Cafe Manager Job Description Sample
Milk Street Cafe is seeking a Full Time Café Manager for our small but very busy, cafe. Duties include, but are not limited to, executing and managing opening and closing procedures, providing the highest level of customer service, and front of the house scheduling and training.
Cafe and/or restaurant experience is helpful, but we will consider other types of management experience as well for the right candidate. An upbeat and friendly personality, positive attitude, ability to learn quickly, and willingness to do all the tasks that are necessary for the proper running of the cafe are crucial to the success of this position. The café is open Monday – Friday 7am-3pm. The manager is expected to work Monday- Friday 6am-4pm.
- Previous cafe or restaurant management experience preferred, but not required
- Bachelors degree is preferred, or equivalent professional experience
- Supervising, scheduling, training, management & coaching skills
- Operational knowledge of the cash register, cash handling procedures and reconciliation of multiple cash banks and reports
- Excellent communication skills both written and verbal
- Manages time effectively and prioritizes tasks to meet deadlines
- Ability to delegate tasks effectively in an assertive manner
- Ability to work independently as well as in a team
- Demonstrates good judgment and decision making skills
- Ability to multi-task as well as stay on task and concentrate with constant interruptions
- Conformity to the highest standards of personal integrity and ethical behavior
- ServSafe or Department of Health certification a plus
Medical, Vacation & 401KJob Type:
Salary: $45,000.00 to $50,000.00 /year
Learn more at the company's web site: www.milkstreetcafe.com
NexDine is growing - FAST!
That being said, we're looking for an experienced and friendly Corporate Dining Chef Manager to join our team in Waltham, Massachusetts!
Chef Manager Schedule:
Monday through Friday - no nights or weekends!
Competitive pay and benefits!
(employment is contingent upon passing a background and drug test)
The Chef Manager position is responsible for overseeing all culinary and operations functions for our corporate dining account. As a Chef Manager, you will manage and lead a small team of associates and oversee all safety and sanitation as it pertains to the account. Additionally, as the Chef Manager of the account you will be responsible for the following responsibilities.
- Oversee all customer services issues.
- Manage all financials including budget development, forecasting, and financial reporting.
- Manage cost controls and control expenditures for the account.
- Plan and create all menus.
- Purchasing and managing inventory.
- Roll out new culinary programs in conjunction with NexDine's culinary team.
- Act as the direct liaison with the client.
At NexDine, we understand that our people make us a leader in dining services. We pride ourselves in cultivating a company culture that guides, instructs, and empowers every NexDine team member to achieve their best.
We hire and keep great people'with a retention rate that far exceeds the industry standard'because we respect the value of every member on our team. We cultivate their desire to grow. And we don't mandate a customer service mentality, but empower our people to make the choices that ensure every NexDine customer is satisfied with our dining service.
NexDine's commitment to our team members:
We're an exciting dining services company for people seeking career challenge and growth, and who want to join a team that has an exceptional retention rate. We specialize in Corporate Dining, School & College Dining and Senior Dining. Our employees represent a wide range of individuals--from part-time student workers to full-time food service professionals. With locations across the Northeast and Mid-Atlantic, NexDine has locations to keep you close to home.
Cafe Manager - Airport Lounge
- AIRPORT LOUNGE 2/12/18Texas-Dallas, Texas-Fort Worth, Texas-Grapevine
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Job ID: JMLGreat People. Real Opportunities.Description:
A Fresh Approach to Great Results.
At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people.
A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK?s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks ? only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring ? today and every day.
- Ft Worth Airport
Working as CAFE MANAGER for FLIK will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do. In this position, you will:
The Cafe Manager will ensure the highest quality of food and service within the lounge. To operate within the budget and identify new ways to improve the development of the business. Will carry out training and development of all staff to enable them to carry out their own duties and responsibilities. Emphasis is on customer service and constant interaction with passengers.
This is a seven-day operation.
A true desire to work in executive dining services
Assists in all phases of planning, budgeting analysis, and reporting relating to the operation as well as controls account expenditures and obtains maximum utilization of account resources
Develop short and long-term financial and operational plans in support of the overall objectives of the company, and monitor and maintain performance, and product and service quality
Advocate preventative maintenance and security functions that protect physical assets and personal safety of employees and customers
Coordinates activities for food service operations
Direct liaison with client, conducts all hiring & training of associates
Assumes food quality & profitability
2-4 year degree in hospitality management or culinary arts preferred
1-3 years progressive hospitality management experience is required
Demonstrated profit and loss management ability and client relations success is essential
Requires operations management experience with purchasing knowledge
Ability to manage and train a staff
Excellent communication and computer skills are desired
Must be able to set clear objectives and manage time effectively
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Career LevelMid Career (2+ Years Experience), Entry LevelSectorFlikAreas of InterestFoodservice
- AirportsEducationAssociate's Degree/2 Year CollegeLocaleTexas-Fort Worth, Texas-Grapevine, Texas-DallasPreferred LanguageEnglish
L.A. Burdick Chocolates is looking for a full time enthusiastic and motivated Manager for our Cambridge Café located in Harvard Square. The successful candidate will have the opportunity to join a motivated and professional retail team; work in a beautifully appointed, chocolate retail and European-style Cafe' environment.
This position is responsible for leading all team members, maintaining high store standards and conditions, and fostering a positive environment, which provides efficient and friendly service, ensuring a quality experience for both our customers and team members. If you have the qualification and would like to join our team, please send a cover letter and resume for review.
- Lead the Cafe and communication with headquarters
- Accomplishes HR objectives by assigning, scheduling, coaching, communicating job expectations; adhering to policies and procedures.
- Facilitates on-going training and development of current staff.
- Meets operational standards by implementing production, productivity, quality and customer service standards; resolving problems; identifying system improvements.
- Meet financial standards by balancing cash outs; daily bank deposits and identifying variances.
- Maintain cafe' general supplies inventory, by checking stock; placing orders; verifying receipt.
- Key holder, including opening and closing.
- Highly responsible and committed
- Management Proficiency
- Barista experience preferred
- Professional and polished personal presentation
- Basic Microsoft Excel and Outlook use
- ServSafe Certification preferred but not necessary
- Experience with front of house and back of house POS systems and functions
- Capable of lifting and carrying loads of 40lbs.
- Bachelor’s degree and/or 2-5 years of management experience
We offer a competitive salary and generous benefits package including medical, dental, vision, company matched 401K and more!
For further information regarding L.A. Burdick explore our website www.burdickchocolate.com
The Cafe Manager will be responsible to manage all aspects of the food and beverage outlets (i.e. Restaurant, Room Service, Banquets, etc.) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Supervises a number of service employees such as wait staff, buspersons, cashier/greeters, in one or more food and/or beverage outlet(s). Café Manager will be responsible for the overall leadership of personnel, customer service, administrative, operational and other responsibilities as assigned or required. Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction. Monitor performance of the café and lobby lounge through analysis of guest feedback and financial results. Initiate corrective action as needed. Maintain procedures to (1) ensure the security and proper storage of food & beverage inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories. Ensure that all food & beverage equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all food & beverage facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Work closely with General Manager to identify pertinent concepts and menu design for the outlet(s). Promote teamwork and quality service through daily communication and coordination with other departments. Develop a working knowledge of each outlet position to assist in overall operations efficiency (i.e. Micros, cash handling, side duties, etc.) The Cafe Manager will report directly to the General Manager.
- Supervisory experience in a full service hotel in a restaurant and/or banquet operation and/or a minimum of one year in a restaurant and/or banquet management role and/or equivalent combination of education and experience is preferred.
- Must possess strength and desire to provide exceptional customer service & the ability to improve the bottom line, while leading a management & service team of colleagues to a common goal for the guest, colleague, owner & brand awareness.
- Experience in maintaining expenses.
- Energetic, positive attitude and excellent Employee Relations skill set.
- Excellent eye for detail and organizational skills are crucial.
- The ability to meet deadlines, work under pressure and work independently.
- Strong foundation in employee relations, problem solving and training.
- The ability to deal with internal & external guests with a high level of professionalism, tact and diplomacy.
- Must have strong conflict resolution skills.
- Must be guest service focused and understand expectations of hospitality and restaurant/banquet demands.
European Coffee House expanding in the US.
We are opening 8-9 stores by the end of next year
Looking for Store Managers, Asst. Store managers and shift managers.
Must have previous coffee or café experience.
We offer a great working environment with quality of life. If growth is what you like with your coffee, Apply today.
DEPTH: We approach things a little differently than most recruiting companies. We build relationships with our clients and candidates in order to aid in making a successful long-term match.
SUPPORT: We pride ourselves on being partners and guides with our candidates and clients as we develop an intelligent, hand tailored process that does not waste their time.
See more information about open positions on our Goodwin Recruiting website: http://goodwinhospitality.force.com/jobboard/Jobssearch
Assistant Cafe Manager
Ada's Cafe and Catering – Based in Palo Alto -- and in the fall opening a Café in San Francisco -- is a non-profit corporation dedicated to hiring, training and empowering people with disabilities in our commercial food service business. Ada's also employs able-bodied people to participate in Cafe operations- as job buddies- alongside our cafe associates. Ada's mission is also to serve great food!
As an employee of Ada’s, in addition to a friendly and polite demeanor, first and foremost you must have the interest, willingness and patience to work with people with various disabilities.
Café Manager – 40-50 hours a week.
Skills required: People Management, Planning, Fostering Teamwork, Giving Feedback, Customer Service, Self-Motivated, Multi-tasking, Resolving Conflict, Verbal Communication Restaurant Manager
· * Pleases customers by helping provide a pleasant dining experience.
- Accomplishes human resource objectives by helping select, orienting, assigning, scheduling, coaching, and disciplining employees.
- Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
- Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
The social mission of Ada's is two-fold: (i) to hire and train all of its employees, including its adults with disabilities, to work in its food-service businesses and (ii) to engage teens and young adults through work and involvement with Ada's disabled employees. The community benefits of empowering and employing adults with developmental disabilities - a population that is most one of the most marginalized in our society and within which unemployment is estimated at nearly 80% are clear, innumerable and easy to document with social science statistics. The self-esteem benefits that come from having a job, the satisfaction that comes from making a contribution and by reducing the burden on an already overwhelmed and under-funded social welfare system are just a few of the many community benefits provided by Ada's. In addition, Ada's believes that youth engaged in meaningful work will feel more connected to and invested in their communities. In all of its ventures, Ada's Cafe brings diverse groups of people together in a warm and welcoming environment with a mission of creating good food and community.
Cafe Team Manager who will work directly in the preparation, production and service of the food, liquor and wine on our cafe menu. This role will support daily needs in the Space, as well as Event Support. This role reports to the General Manager.
Responsibilities include but are not limited to:
- Receive, date and organize food and beverage orders
- Prep food for café menu
- Prepare food orders for members with confidence
- Process payments
- Work closely with staff to delivery stellar customer experience
- Provide high-volume hospitality during events, crowded service hours
- Work small and large events; scheduled mornings, evenings, occasional weekends
- Maintain a level of professionalism with all members and guests
- Deliver high level hospitality and customer service to our members
- Flexible in schedule, able to support evenings, weekends and large events
- Team player; lends a hand to support all team members and community members in The Space
- Self-starter, takes initiative
- Passionate and knowledgeable in hospitality and restaurant industry
- Knowledgeable about coffee, food, wine, cocktails
- Confident, fast learner and quick thinker
- Passion for the Wing brand and mission
Must be18years of age;
High school diploma or equivalent;
Successful experience in the kitchen operation (i.e., merchandising, ordering, inventory, and pricing).
Complete training in the kitchen operation.
3-5 year of professional cooking experience in the food industry.
Ability to display initiative and work with limited supervision.
Must be servsafe certified.
Computer skills in e-mail retrieving and sending; basic word document skills.
Must be able to read and write English adequately.
Ability to speak, understand and follow English instructions. Primary (Essential) Job Functions: The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
Exemplifies Our Barista Promise by delivering high quality, handcrafted beverages and food.
Demonstrates knowledge and Understanding.
Able to view the store through the lens of the customer and proactively gathers and shares customer feedback.
Record all items at correct prices in their correct departments quickly and efficiently. Utilize all techniques specified in training.
Can identify potential problems, takes action and proactively communicates ideas for possible solutions to managers.
Understands the importance of meeting store goals. Holds themselves accountable for understanding and achieving business measures and store goals.
Applies problem solving Skills to effectively address Clerk, Customer, and Business problems.
Upholds quality standards and actively coaches others to deliver high-quality, handcrafted coffee beverages and food.
Holds team accountable for using operational tools and following Routines and procedures.
Challenges self and team to deliver store goals and expected results tied to Clerks, Customers, and Business.
Ensure the department achieves the standards of performance as outlines in the work and merchandising plan.
Possess good communication skills and the ability to conduct and facilitate department meetings.
Ensure all new department associates receive proper review and training regarding job descriptions, goals and objectives.
Ensure fair and consistent treatment in administering discipline to promote high associate morale.
Responsible for assisting the department manager with inventory, security and expense control of the department.
Ensure that company standards of safety, proper food handling practices, sanitation and productivity are achieved.
Practice the “cleaner’s creed” and proper sanitation procedures.
Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.).
Resolve customer complaints to the full satisfaction of the customer.
Ensure the department is merchandised in accordance with the needs of the community.
Guarantee the best-trained kitchen team in the industry. Train and develop associates in accordance with company policy and procedures.
Individual successful completion of the passbook training within 60 days of entering the department.
Responsible for department associates’ successful completion of the passbook training within the first 60 days of their entering the department.
Order, receive, unload and store deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
Keep all kitchen products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
Effectively control proper storage limiting shrink and damaged goods.
Achieve and maintain department’s merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.).
Assist the department manager with planning work schedules and breaks; achieve payroll consistently by scheduling within budget.
Ensure all wage and hour policies and regulations are adhered to.
Maintain accurate records. Respond timely to all location mail, reports, and records.
Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
Offer product samples, answer product questions, and offer assistance in finding or suggesting product selection.
Prepare special orders that are requested by customers
Helping minimizing all department expenses without compromising department conditions or customer service level (i.e., payroll, supplies, insurance cost).
Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems.
Ensure compliance with company policies and procedures, thus compliance with all state and federal laws applicable to our industry (i.e., labor/scheduling laws, dress code, sanitation regulations, etc.).
Guarantee outstanding product quality and presentation through cooperation with store manager, merchandisers, and buyers.
Maintaining a super clean department by enforcing proper cleaning procedures.
Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management.
Exercise proper safety practices when lifting or moving product or using equipment.
Able to operate and clean department equipment and tools. Secondary Job Functions: 1. Verify price checks for customers as needed. 2. Ensure all product labels, signs and prices are aligned with product. 3. Present favorable impression in dress, personal hygiene and business attitude. 4. Help to ensure department associates adhere to company dress code standards. 5. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. 6. Clean walls, fans and drains in kitchen cooler, display cases and work area. 7. Other duties as assigned by management. Apply Now
Retail Cafe Manager 2
has an exciting Retail Cafe Manager 2 position available! This manager will oversee the multiple food & beverage outlets at the Smithsonian National Zoo. This prestigious location is one of the premier zoos in the country. The ideal candidate will have prior successful experience managing multiple large volume food outlets, concessions, mobile food carts & kiosks at a seasonal venue such as a zoo, aquarium or amusement park. Responsibilities include staffing, customer service, cash handling, financial accountability & client relations. Must have excellent communication skills, ability to multi-task & lead a diverse work force. If you have successful experience managing multi-unit food outlets in a visitor venue,
WE WANT TO HEAR FROM YOU!
Position Summary Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers. Key Duties
Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
Manages cash handling protocols & control procedures according to Sodexo policies.
Maintains client satisfaction for food quality & customer service.
Accountable for the execution of service quality by maintaining the highest level of delivery.
Supervises day-to-day work activities of food service workers.
Qualifications & Requirements Basic Education Requirement
High School Diploma or GED or Equivalent Basic Management Experience
1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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