Call Out Operator Job Description Sample
Call Center Operator / Sacred Heart Hospital Pensacola / FT Rotating / 72Hours Bi-Weekly
Job ID: 231906
Call Center Operator / Sacred Heart Hospital Pensacola / FT Rotating / 72Hours Bi-weekly
Additional Job Information
Call Center Operator
Sacred Heart Hospital Pensacola
Department: Other Patient Sprt Svcs 001
Additional Job Details: FT Rotating, 72 Hours Bi-weekly
Marketing Statement Thank you for your interest in Northwest Florida’s leading health care provider – Sacred Heart Health System. Northwest Florida is a growing, family-oriented community, offering a mild climate, year-round recreational opportunities and beautiful sugar-white beaches along the warm waters of the Gulf of Mexico. As part of Ascension – the largest non-profit health system in the U.S. and the world’s largest Catholic health system – Sacred Heart offers competitive salaries and a comprehensive benefits package. Our associates consistently give high ratings to their workplace engagement and leadership’s support for their well-being. Sacred Heart was founded by the Daughters of Charity in 1915. While our technology has improved dramatically and the buildings have grown and expanded, our commitment to the mission remains steadfast: to provide excellent health care to all people, with special attention to the poor and vulnerable. For our more than 100-year history, we have been blessed with talented associates who believe in our mission and are dedicated to serving our patients and families. Sacred Heart Health System includes hospital campuses in Pensacola, Miramar Beach and Port St. Joe, Florida, as well as The Studer Family Children’s Hospital at Sacred Heart – Northwest Florida’s only children’s hospital – and Sacred Heart Medical Group, the largest network of primary care and specialty physicians in Northwest Florida. In affiliation with the University of Florida, Sacred Heart offers the region’s only kidney transplant program, as well as physician residency programs to train the next generation of doctors in internal medicine, pediatrics and obstetrics/gynecology. To learn more about Sacred Heart Health System, visit www.sacred-heart.org .
The Call Center Operator operates the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.
Receives and relays internal and external calls and provides general information according to protocol.
Maintains desk directories, on-call list, reference guides and other associated reference materials.
Operates beeper and paging system to contact personnel and code team.
Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.
Performs other duties as assigned.
- High School or Equivalent required
One year of experience in customer service, data entry and telecommunications preferred
Previous experience in a physician office or clinic setting preferred
Medical Terminology required
One year of experience as a Call Center Operator is required to work PRN
How To Apply If you are interested in joining the Sacred Heart Health System Team, please apply by completing an online application. For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.
Equal Employment Opportunity Sacred Heart Health System is an equal opportunity employer. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement Sacred Heart Health System participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (link to E-verify site)
Call Center Operator (Part-Time: Weekends) Vg00746 Job
Call Center Operator (Part-Time: Weekends) VG00746 (Job Number:430847)
- Description:* SAIC has an opening for a Part Time Console Operator located in Washington, DC. This is Part-time position working Weekends. Part-time shifts rotate from 6AM-3PM, 9AM-6PM, and 3 PM-12 AM. Main shift will be 6am-3pm. Position Description: This is a Console Operator position in support of the Department of State (DoS) Vanguard Program, Service Management Office (SMO), Voice Service Line (VSL) TWD Console Operator Service. Console Operator personnel provide operator assistance to the main Department of State public number. Description of Duties: - Supply directory services, organizational understanding and general information to callers to the Department of State.
Transfer callers to the appropriate destination based on callers’ questions.
Provide assistance to callers in a courteous and pleasant manner.
Provide assistance in determining information for the offices as needed, relay messages to the appropriate departments during emergencies.
Provide backup receptionist duties within the Information Management Office (IRM) when required.
Maintain the DoS directory database, which includes the names and telephone numbers of Government employees at DoS.
Provide support during emergency scenarios to provide excellent customer service to internal and external clients.
24/7 shift work is required. Qualifications : Required Knowledge/Skills/Abilities: - Strong communication skills.
Ability to use Word, Excel, and data entry.
- Ability to provide 24/7 shift work. High school degree or equivalent needed This is Part-time position working Weekends. Part-time shifts rotate from 6AM-3PM, 9AM-5PM, and 3 PM-12 AM. Candidate must be flexible. Clearance: Must have an active SECRET clearance to be considered. SAIC
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC has approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. EOE AA M/F/Vet/Disability
- Job Posting:* Jan 12, 2018, 5:47:09 PM Primary Location: United States-DC-WASHINGTON Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Potential for Teleworking: No Travel: None Shift: Rotating Schedule: Part-time
Call Center Operator
Call Center operator will field incoming calls regarding general information, eye medical procedures, cost, and financing. Skill sets needed to perform the standards of our company.
Operator will route calls and take messages, schedules/re-schedules appointments for clients using Medinformatixs Software. Calls patient to remind them of appointments one day prior to service. Other duties as assigned.
Call Center Operator
Ria is looking for a temporary Call Center Operator for our TeleRia department at our corporate office in Buena Park, California. This position will be a temporary assignment for up to three months and will play a key role in handling inbound call orders for all of Ria’s financial products and services. As a Call Center Operator, you will report directly to the TeleRia Sr. Supervisor and primarily be responsible for both answering Ria’s product inquiries and entering customers information in our system accurately. The ideal candidate must be fluent in English and Spanish to support our business needs.
Duties and Responsibilities
- Receive incoming calls and provide excellent customer service
- Handle a high volume of calls with short duration periods
- Answer customers inquiries and questions professionally
- Process transactions over the phone for Ria’s products and services
- Effectively handle phone calls when putting calls on hold, transferring or being disconnected
- Accurately enter customers information in our proprietary system
- Keep up-to-date with Ria’s products, services and policies
- Perform other duties as assigned or requested
- High School diploma or General Education Degree (GED)
- Excellent written and verbal communication skills in English and Spanish
- 1-2 years of experience in customer service in a call center environment
- Possess experience dealing high volume of incoming calls
- Ability to type 40 words per minute in English and Spanish
- The key characteristics this individual must possess are excellent phone etiquette, attentions to detail and problem solving skills
- Ability to work well with others, multi-task and thrive in a fast paced environment
- Primarily sedentary work in a general office environment
- Overtime required as needed
- Ability to sit for extended periods
To the Temporary Call Center Operator we offer:
- Competitive compensation plus overtime opportunities
- Benefits including medical, vision, dental and life insurance
- Employee 401K with employer match and an Employee Stock Purchase Plan
- Work schedule from 12pm - 9pm
- Days off will be one day on the weekend and one day during the week
- Growth opportunities within the company
Euronet Worldwide, Inc. (NASDAQ: EEFT) facilitates the movement of payments around the world and serves as a critical link between our partners Financial Institutions, Retailers, Service Providers and their end Consumers, both locally and globally. Founded in 1994, Euronet has established itself as a leading electronic payments provider. Euronet's customers are served from three core business segments: Electronic Financial Transactions (EFT including Payments Software), Prepaid (epay) and Money Transfer (Ria).
Medical Call Center Operator
New Jersey Spine Center has an outstanding opportunity for an experienced patient registration and appointment scheduler to join our call center. Responsibility includes triage and registration of new patients and proper scheduling for established patients and procedures. This is a customer service position that requires an individual who is professional in manner and understands patient advocacy. Must have a working knowledge of the insurance industry and medical management software.
Call Center Operator
A security systems industry leader, has an exciting growth opportunity for experienced Central Station Operators in our Security Command Center located in our Arlington, Massachusetts headquarters. We are seeking motivated, enthusiastic customer service team players to provide life-safety to our customer's by responding to alarm signals in our state-of-the-art call center.
Skills needed are superior customer service, data entry, verbal communications, attention to detail, quality focus, able to multi-task and ability to problem solve. Call center experience is a plus.
We are in the business of protecting people's lives and property, so we understand our customers want and need access to American Alarm's talent and technology at any time. That's why our telephones are always answered by real people: highly-trained, and empowered members of our Central Station team supporting our customers 24 hours a day, 365 days a year. We also have senior technical and management staff accessible by telephone for customers all day, every day. The nerve-center of our operation is our expanded and enhanced Security Command Center in Arlington. It has been called a model for the industry and is attracting visitors from all over the world. U.L. listed and recognized by the U.S. Federal Government, it is equipped with the latest monitoring and communications technology and full remote disaster-proof redundancy.
Central Station Operators are industry-trained and certified; equipped to evaluate and respond within seconds to any alarm, be it intrusion, fire, emergency, medical or environmental hazards such as flooding, gas leaks, carbon monoxide, or a fault in a company's business network. Operator response to emergency signals averages less than 20 seconds.
Please reference your shift preference Full-time days, evenings or overnights. Some shifts require weekend scheduling.
We offer a generous benefits package: Medical, Dental, 401k with company match, Vision, Life Insurance, Short and Long Term Disability, Profit Sharing and Vacation/Personal time.
"Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability"
Call Center Operator
Activates the Alert Notification System.
Answer all incoming telephone calls on the console and redirect to the appropriate location, providing information, placing calls, activating pagers and overhead paging.
Assist the religious taking patient requests for visit or communion, dispatch for emergencies and overhead page services.
Contact cab company when needed by departments and prepare paper work.
Dispatch Security assisting with emergency support.
Maintain Keys and sign in books for chaplain, volunteers, departments, electrical/telephone closets, lactation room, elevators, and employee parking lot.
Maintain on call schedules for departments.
Monitor all code/alarms and dispatch (Fire, Cardiac Arrest, Community Disaster, Injured visitors/staff, helicopter arrival, power failures, telephone switch alarms, blood bank, doors and gas alarms). Also respond to any of the above in the 100 and 200 Medical Arts Building on campus.
Performs all responsibilities according to the philosophy of the UPMC Health System such that the needs of our customers are fulfilled.
Provide answering service for clients, following instructions, dispatching emergency messages, and verbally or fax messages to the client.
Provides approved overhead announcements.
Reports elevator, ATM and payphone problems.
Respond to any telephone repairs, logging the report, paging appropriate individual to handle repair.
Respond to long-range or in-house pager repairs, replacements and batteries, logging the report, and trouble shooting.
Responds to all calls needing assistance from parking lot gates as well as pay stations. Qualifications
High school diploma or GED required.
Minimum two-years experience in customer service required, answering service experience preferred.
Must possess proficient spelling/grammar skills, must be able to communicate effectively with all age groups and populations of external and internal customers as well as co-workers on all communication systems in Telecommunications.
Must possess proficient typing (40 wpm) and spelling/grammar skills.
The call center operator will type alpha text messages via pagers to physicians, staff members and answering service clients.
Answering service clients, in addition, receive all messages handled by In Touch daily via faxes to their office.
Attends mandatory safety, compliance and other meetings required by Telecommunications and hospital guidelines.
Attends in-service and training classes, as required. Licensure, Certifications, and Clearances:
Act 34 Criminal Clearance UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities REQNUMBER: 641681
Central Station / Call Center Operator - 2Nd Shift
Central Station Operator to provide outstanding alarm monitoring and timely professional response to our dealers and customers.
* Respond to alarm signals by making a series of telephone calls based on the type of signal received.
* Answer calls into the central station and handle or direct appropriately.
* Depending on shift, handle any data entry required.
* Keep work area clean and tidy.
* Keep very positive attitude.
Telephone Skills, Professionalism, Attention to Detail, Customer Focus, Multi-tasking, Dependability, Informing Others, Data Entry Skills
This is a full time entry level position with medical and vacation benefits. Training will be provided on site during first shift (8am-4pm) and will ultimately end with placement on the second shift (4pm to midnight) and will include at least one weekend day. We are looking forward to working with you.
Dietary Specialist - Call Center Operator
- Call Center Operator Requisition # 39494BR Physical Location Minneapolis, Minnesota Posted Date 17-Nov-2017 Schedule Type Part-Time Dept. Name Nutrition Services Call Center Hours Per Week 20 Contract ANW L113 Service Workers Introduction Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin.
A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 13 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.
The Commons, located in Minneapolis, is the headquarters of Allina Health, a not-for-profit health care organization serving patients and communities. Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, the site of the historic Sears retail complex at Chicago Avenue and E. Lake Street.
This community landmark, adjacent to the campus of Abbott Northwestern Hospital, part of Allina Health, is the second largest building in Minnesota and includes offices, an internationally themed public market and residential units. Responsibilities Req ID: 39494 Answer phone calls from patients and medical staff and process room service patient meal orders in HT per diet order.Assist patient guests with ordering Guest Trays using Payment NavigatorReview patient diet orders and allergies for each order to confirm compliancy with the physician diet order
Call patients and or nursing for patients who have not placed a meal ored for each meal
Processed faxed meal orders
Maintain a minumum of 70 to 80 incoming calls per 4 hour meal period as well as 35 to 40 call backs each meal period Education High School DiplomaPrevious nutritional education on modified diets Qualification/Skills Must have knowledge and understanding of modified diets and the ability to transfer that information to patient meal orders fro accuracy and safety for patient.Previous food service or call center experience helpful
Experience with Health Touch preferred Work Schedule Part time position
- 20 hours per week
Day/evening hours- 2:30PM-6:30PM or 2:45PM to 6:45PMEOW and holidaysL113 SEIU contract Location/Community Information Minneapolis boasts being both cosmopolitan yet small enough that you can find a place to call home whether on a lake, golf course, or in an adjoining suburb. With the fast pace of activity there are professional sports, theater, or enough parks for a quiet walk. The area has numerous schools and colleges, both public or private, and enough teams for all weekend athletes to join.
Located in Minneapolis
Population = 380,000
Service Area = 2,882,245 Community Resource Links: Community Information School Digger Explore Minnesota MN Dept of Education Minneapolis St.
Paul Pioneer Press Twin Cities Living MagazineStar Tribune Closing If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants.
EO M/F/Disability/Vet Employer. Requisition # 39494BR Nutrition / Food Services
Call Center Operator
Call Center Operator Department: Telecommunications Schedule:
Part-time Shift: Varies Hours: Job Details:
- The PBX operator should be able to answer the phone in a timely, courteous, and professional manner and respond accordingly to any crisis situation.
*Must also be able to respond to Lifeline calls and take appropriate measures (*at Lifeline base location only). Education / Experience: High school graduate or equivalent required. License / Certification required: none Knowledge, Skills, and Abilities: • Must be able to sit for prolonged periods of time. • Must be continuously and able to discern caller's needs to take quick and correct action. • Must speak with clear diction at all times and have a high level of hearing and visual acuity.
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