Cancellation Clerk Job Description Sample
Cancellation Coordinator / 1304
This role is solely responsible for successfully completing cancellation of customers within system and manages process per operating procedures. Essential Duties and
• Terminate recurring billing
Job Description: Staffing Now, one of the fastest growing administrative staffing agencies, is seeking a highly skilled Administration Associate for one of our local Fortune 500 clients.
We specialize in matching administrative professionals with the right temporary or full-time job opportunities. The Administration Associate is responsible for completing finance and insurance cancellations or registrations for department. PRIMARY JOB RESPONSIBILITIES:
Process and submit all product cancellation or registration paperwork to appropriate product vendor or manufacturer. Process assigned work in an accurate and timely manner meeting all department requirements. Maintain/Process assigned through system cancellation or registration queues. Calculate refund amounts when needed
Immediate opening for an Billing Clerk with an Insurance company located in Baton Rouge, La.! The Billing Clerk position will start with a salary of $33,000 -$35,000/year.
Billing Clerk Essential Duties and
- Prepares daily receivables for posting and deposit
- Performs customer service duties by handling correspondence and phone calls regarding payments or billings
- Researches & validates acct discrepancies and determines appropriate action
- Prepares & mails monthly billing statements and worksheets
- Issues premium audit refunds/voids
- Processes manual cancellation requests from Policy Services and also completes the mass monthly cancellation & reinstatement process
- Generates and distributes monthly Agent Late Notices
- Monitors accounts for past due balances and determines appropriate action to be taken
- Authorizes and monitors payment arrangements (between 2 – 6 months)
- Contributes to the team effort by accomplishing related results as needed
- Excellent communication skills (oral and written) and the ability to effectively deal with others
- Organizational skills
- Excellent computer skills such as Microsoft Office applications, Outlook, etc.
- Data Entry, 10-Key
- High School Diploma or equivalent
- Adequate accounting background
Interested and qualified candidates for the Billing Clerk opening should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.
You don't just want a job. You want options in employment opportunities that are not only ripe with potential for rewarding career growth, but opportunities that can enhance your life. We understand. More importantly, we believe you have every right to be discerning about your choices. After all, not all employment opportunities are equal. And neither are all job recruitment agencies.
Snelling is your advocate whether you are a seasoned veteran or a student still trying to determine your career path. We know how stressful and time consuming finding the right job can be. We make it less stressful
Reservations Clerk - Metro Market
Jan 11, 2018
Job Number 180003G7
Sheraton Hotels & Resorts
Schedule Full-time Relocation?
Position Type Non-Management/Hourly
Start Your Journey With Us At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better.
We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience.
We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Job Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Hotel Desk Clerk / Shuttle Driver
POSITION SUMMARY: The Guest Experience Maker is responsible for providing efficient and exceptional service to a wide variety of individuals on a daily basis; including, guests, potential guests, vendor partners and La Quinta team members.
A key responsibility of this position is to create Here For You experiences which leave our guests and potential guests feeling assured, settled in and optimistic about La Quinta. These experiences can be delivered through a variety of activities, including: welcoming our guests, extending recognition to loyal guests and military members, providing an accurate and efficient check in/check out process, promoting the La Quinta Returns program, assisting guests during their stay with questions or concerns and providing exceptional service to individuals contacting the hotel via phone. Individuals in this role must adhere to the company’s standards and procedures in order to deliver a consistent guest experience across the brand while complying with all safety, security and quality measures.
ESSENTIAL JOB FUNCTIONS: Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program.
Ensure Elite guests receive the designated gift upon arrival. Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company’s policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals.
Ensure the front desk/lobby areas remain clean, organized and ready to greet guests. Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures.
Operate the hotel key control system while strictly following all key safety & security procedures. Place timely welcome calls to ensure each check-in guest has arrived to a freshly clean, inviting room with all amenities working. Set up wake-up calls as requested by guests to ensure they wake up refreshed and ready to take on the day.
Promote the La Quinta Returns loyalty program to any non-enrolled guests. Accurately process enrollments for guests joining the program and correctly deposit points into eligible Returns accounts. Answer the hotel phone in a manner which provides a genuine Here For You experience to every caller.
Listen, identify and resolve the caller’s need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the company’s policies which ensure sensitive guest information and privacy is maintained. Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guest’s need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program.
Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory. Provide guests with clear directions and recommendations for local points of interest including restaurants, shopping, local attractions, etc.
Ensure guests are aware of available hotel services. Sense and respond to all guest concerns or requests in a manner which leaves the guest feeling assured and optimistic about staying with La Quinta again. Escalate issues in a timely and appropriate manner to a supervisor or manager when necessary.
Notify the hotel manager of all guest concerns to ensure proper follow-up. Properly record guest concerns using the Problem Resolution Log. Prepare timely and accurate Maintenance Work Orders, following up as needed.
Process 100% Satisfaction Guarantee requests according to policy. Utilize company-issued devices (M.O.P., two-way radio, hotel phone, etc.) to communicate with fellow team members as necessary to deliver Here For You experiences. Communicate with team members in a courteous and professional manner with the guest focus in mind.
Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times. Ensure lost-and-found items are treated with care, reported and stored according to company policies.
Perform all job duties with the utmost attention to safety and security measures which are outlined by OSHA or other regulations, the company safety and security manual, employee handbook and other company materials. These procedures include, but are not limited to: HazCom, Blood Borne Pathogens, Lockout/Tagout and emergency response.
Where applicable, assist guests with Bright Side Market purchases and accurately post charges to the guest folio. When assigned, conduct Night Audit procedures in a timely, accurate, complete and efficient manner while ensuring 24/7 front desk presence and Here For You service to our guests. Where applicable, operate the hotel courtesy shuttle/van ensuring safety of individuals and the company vehicle through careful adherence to company policies, procedures and all applicable laws.
Utilize prompt and proper reporting procedures for any damage or incidents. Remain flexible and willing to work in other areas of the hotel as needed to ensure the hotel delivers a consistent Here For You experience for every guest. Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job; front desk agent, hospitality EDUCATION/EXPERIENCE:
MINIMUM EDUCATION: High school diploma or equivalent required. Must be able to fluently speak, read, write and understand English.
Must possess and maintain valid licenses and/or certifications which are job related and required by law. At locations which operate a hotel courtesy van/shuttle, must possess and maintain a valid, current, non-restricted driver’s license if required to drive. Must also possess and maintain an acceptable driving history.
MINIMUM EXPERIENCE: Previous hotel or customer service experience is preferred but not required. MINIMUM SKILL REQUIREMENTS:
Requires regular, sometimes constant, contact with customers, outside agencies and the general public. Must have excellent verbal and written communication and interpersonal skills with the ability to interact with many types of individuals and personalities. Excellent listening skills with the ability to accurately sense and respond to unspoken wants and needs of individuals.
Proficiency to approach all encounters, regardless of the situation in an attentive, friendly, courteous and service-oriented manner. Excellent telephone skills particularly related to customer service and sales. Must be able to work with and secure sensitive and/or confidential material and information.
Must be able to properly and confidently operate basic office software, machines and devices including computers, company issued hand-held electronics, copier, printers, etc. Must be self-motivated and able to work with little or no supervision, responding to and handling unfamiliar situations with little supervisory guidance. Strong independent judgment and decision-making skills are required to identify, select, and apply the most appropriate of available guidelines and procedures, interpret precedents, and adopt standard methods or practices to meet variations in facts and/or conditions.
Must work well under pressure and remain calm during stressful situations. Must possess solid organizational skills with the ability to simultaneously prioritize multiple priorities and/or projects in a fast-paced environment. Requires regular contact with other departments, supplying or seeking information on specialized matters. LQ Management L.L.C. provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Title:Hotel Desk Clerk / Shuttle Driver
Boats Group is excited to announce that we’re looking for a collections agent to join our US finance team. We are seeking a driven individual with strong attention to detail skills who will report to the Billing Manager and be responsible for collections calls on past due accounts, generating aging reports monthly and identifying accounts for suppression, cancellation and collections. This role may require communication with the managers and directors across all departments while working directly with the finance team. This individual will also need to manage timely deliverables and prioritize responsibilities using sound judgment to effectively handle and respond to situations with some supervision. Candidates must have a ‘can do’ attitude and be comfortable working in a multi-faceted, fast changing environment.
What You'll Do:
- Handle collection calls for customers 60 + days past due
- Run and maintain monthly aging reports for review by the Account Management team
- Respond to customers and internal teams for inquiries including but not limited to payment information, invoice questions and account balances
- Take responsibility for resolving disputes, ensuring customer concerns are acted upon timely and correctly
- Process credit card and ACH payments on an as needed basis
- Generate monthly statements and collection letters to submit to Infosend for customer distribution
- Decide on the correct action when negotiating payments
- Review unapplied cash on account for refunds and/or applies with communication to the customer
- Work closely with the Account Management team for reviewing past due accounts on an as needed basis as well as scheduling monthly meetings to review accounts
- Compile and submit collection agency packets for customers exceeding 90 + days account balances
What You Should Have:
- Bachelor's degree in Accounting and/or Finance
- Minimum of 2+ years of accounting/collections experience with strong attention to detail and analytical skills
- Experience reviewing and advising on past due accounts for payment options and debt recovery
- Excellent time management and problem solving skills with the ability to multi-task
- Superior communication skills catered to a wide variety of audiences
- Be self-motivated and assertive
- Strong PC skills, must be proficient in Excel
- Experience with NetSuite, a plus
- High level of professionalism -- must thrive on teamwork, overcoming obstacles and gaining shared vision on complex issues
- Ability to excel in a team-oriented, collaborative, and fast-paced environment
- Excellent written and verbal skills
We are creatives, UX designers, programmers, sales gurus and data junkies. We are craft beer enthusiasts, marathon runners, linguists, calligraphers, foodies and salsa dancers. We are a global team of seasoned sailors, yachtsmen and landlubbers alike with a shared passion and commitment to getting the world on the water. Our drive, innovation and entrepreneurial spirit offer endless opportunities for employees to enhance their skills, develop their career and tap into their true potential.
WHY BOATS GROUP?
Boats Group is the fastest-growing digital business in the recreational boating space. We operate the worlds largest and most popular marketplaces for boats and yachts: Boat Trader, YachtWorld, boats.com and CosasDeBarcos. Even as the #1 destination for more than 65 million boat shoppers every year, we are always innovating. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy.
Our passion and unyielding dedication to getting people on the water influence our culture in ways you won't find at other companies. We're the best at what we do because we're working in an industry we love. When you walk through our doors, you'll find smart, dedicated people who consider one another family.
We work hard. We move fast. We push each other to be the best. And we spend each day surrounded by 500,000 boats from across the globe.
If you want to work in an inclusive, fast paced environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!
Clerk Receptionist - Nmmg
High school diploma, GED or equivalent; keyboarding minimum of 35 wpm; ability to communicate effectively both orally and in writing; good organizational skills; ability to comprehend, retain and apply given information; good understanding of lab and imaging tests and the ability to order them with accuracy; experience in office procedures helpful but not necessary.
Salary commensurate with up to 10 years experience. Revised 10/19/17. The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Automotive Accounts Payable Clerk And A Billing Clerk
Must be a fast learner and be able to work as ateam. Professional appearance and demeanor isrequired.
• In depth knowledge of bookkeeping theories and practices. • Ability to handle responsibilities independently, with minimum supervision. • Familiarity with CDK /ADP accounting computer software program. • Excellent computer skills including Excel and Word. • Excellent written, verbal and communication skills. • Must be able to work well with people on all levels and be able to communicate effectively with them.
Ed Morse Automotive Group is one of the largest family-owned and operated dealership groups in Florida, consisting of 17 franchises, 13 locations and9 brands of quality new and pre-owned vehicles. With over 70 years of success in the automotive industry, Ed Morse family owns and operates dealerships throughout the state of Florida. This is an excellent opportunity to be a part of a dynamic, award winning and well-established company that offers competitive pay, excellent benefits and professional career growth opportunities. Job Code : 331 Requisition ID: 331
SAP Clerk - Truck Clerk - Freight Coordinator
Job Description The Truck Billing Clerk - Chemical Refinery is responsible for weighing inbound and outbound deliveries for product loads. This positions is also responsible for calculating a variety of products using weights, temperatures, and capacity to ensure compliance with the legal load limit.
This position distributes Bill of Lading's/Manifests in accordance with the refinery and DOT Policy s. As well as making daily data and distribution entries for various reports. This position must be comfortable working in a team environment and adhere to strict deadlines Compiling and processing information such as bill of ladings/ manifest Checking weights on inbound and outbound deliveries Collaboration with all personnel in relation to delivery or product loading.
Monitoring and maintaining correct/safe calculations on a variety of products using weights, temperature and capacity per customer request or legal load limit Distribute BOL's/Manifests in accordance with Phillips 66 and DOT policy. Comparing load orders against SAP
Requirements Basic/Required: Experience in SAP (1+ years) High School Diploma or GED equivalent Highly proficient in Microsoft Excel Adhere to strict deadlines, accepts ownership of work, and accountable for commitments Willing to work overtime as needed Willing to work 12 hour shifts Actively seeks to identify and improve work processes
? At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion.
Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Warehouse Clerk Floral Processing Clerk PT
Plan, prepare, and pack product for shipment. Responsible for ensuring that store orders are filled accurately and in a timely manner.
Assists Lead Clerk with the day-to-day operation through adherence to all floral merchandising guidelines. Other duties may be assigned. Process floral product for shipping.
Retrieve store orders and ensure orders are filled in an accurate and timely manner. Consistently work within company efficiency standards. Maintain product quality standards are adhered to at all times.
Ensure that product flows through the operation quickly and efficiently. Ensure proper sanitation rules are adhered to. Adhere to all safety policies, procedures and best practices while performing tasks in a manner that promotes safety at all times.
Perform all other related duties as assigned by management and adhere to all company policies and procedures. SCHEDULE REQUIREMENTS This position has a flexible schedule. This position requires evening shifts.
Must be at least 18 years of age Satisfactory performance reviews Strong communication skills Strong organizational skills and ability to multi-task Ability to work in a team environment MINIMUM EDUCATION and/or EXPERIENCE Ability to read and write at a high school level At least 6-12 months of related experience Physical Demand Constant 5-8 Hours Frequent 3-5 Hours Occasional 1-3 Hours Minimal –None 0-1 Hours Exposure to Hot Environment x Exposure to Cold Environment x Stand x Sit x Walk x Grasping - Left / Right Hands x Bending x Twisting x Pivoting x Squatting / Kneeling x Pushing / Pulling Up to 50 lbs Lifting Up to 50 lbs Driving x Additional Physical Demands include: Warehouse environment Constant use of manual dexterity Constant use of visual acuity ID: 2017-22302 Street: 461 Nott Street External Company Name: Price Chopper External Company URL: http://www.pricechopper.com/careers
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