Capitan Job Description Sample
Community Support Worker - Children & Adults
Under supervision, this position provides Comprehensive Community Support Services (CCSS) for adults with significant behavioral health disorders and their families AND for children or adolescents experiencing Serious Emotional/Neurobiological/Behavioral Disorders and their families, to improve quality of life and maintain the highest possible ability to function independently within the community.
- High school diploma or general education degree (GED) required plus three years experience working with the target population; or AA degree in a human service field plus two years experience working with the target population; or a related Bachelor's degree plus one year relevant experience working with the target population. Related college degrees include Psychology, Sociology, Social Work, Criminal Justice, Family Studies, Special Education and Human Services.
The adult target population is defined as adults with one of the following:
Severe Mental Illness (SMI);
Chronic Substance Dependence; or
Co-occuring disorder (mental illness/substance abuse) and/or dually diagnosed with a primary diagnosis of mental illness; AND
The children's target population is defined as:
Children or adolescents at risk of / or experiencing Serious Emotional/Neurobiological/Behavioral Disorders.
Certification as a Peer or Family Specialist can substitute for one year of related work experience.
Bilingual (English / Spanish) or (English / Navajo) preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Have or be able to obtain First Aid and BLS/CPR certifications within 30 days of hire. Certifications must meet the requirements listed in the document "BLS / CPR / ACLS & First Aid Training Resources" posted on Staurolite. It is your responsibility to keep your certifications current at all times.
If assigned to the San Juan County Adolescent Residential Treatment Center (RTC), must have or be able to obtain First Aid and BLS/CPR certifications during pre-service training.
This position requires successful completion of an initial post-offer of employment:
According to PMS Human Resources Policy 205.006, "Healthcare Personnel Testing & Immunization Requirements," this position must comply with required testing and immunizations. Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee's PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.
Criminal Records Check.
May be required to use personal transportation to carry out job duties.
Must possess and maintain a valid Driver's License.
Must provide a current motor vehicle record.
Must provide current personal owner liability automobile insurance and must maintain the insurance coverage throughout the course of employment in this position.
Must submit to a motor vehicle record check on an as needed basis and maintain a satisfactory driving record that is within the limitations of PMS Human Resources Policy II.D.3, Automobile Usage, and applicable state and federal laws.
Must comply with PMS Policies on Automobile Usage, II.D.3, Drug Free Workplace, III.H and applicable state and federal laws.
May be required to complete transportation related trainings.
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.
725 Sudderth Dr
Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut®. That's right, we'll pay you to cruise around in your mobile office – your car – listening to your own tunes and delivering great pizza – and pasta. What more could you want?
Independence, good music and great food – with tips! Sound good?
Besides your smile, energy and reliable set of wheels, here's what you'll need for this job:
A clean driving record: If you're on a first name basis with the people at traffic court, this probably isn't the right job for you.
Safety is our priority. You'll also need a valid driver's license, insurance and reliable vehicle.
Friendly demeanor: Smile, tell a joke – treat our customers like you would your family and friends. Think of it this way - a smile and a kind word can mean the difference between a wallet full of tips and just some extra change for your cup holder.
Keen sense of direction: You should know how to read a map and find your way around your delivery area. Think of all of the short cuts you'll learn!
Age restrictions: Our delivery drivers need to be at least 18 years old.
Dress the part: We'll provide you with a uniform. We just ask that you keep it clean and come to work wearing it.
Just a few more things: You'll need some basic math skills, the desire to work as part of a team and enthusiasm for learning.
To maximize cosmetic and fragrance sales by developing customer relationships and through product knowledge.
% OF TIME:
(total should equal 100%)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Achieve Monthly/Quarterly sales goals by engaging clients, applying products and providing consultation. To include:
Stepping out of cosmetic bay.
Explaining product benefits.
Keeping counter and testers clean and inviting.
Develop relationships with customers to insure future sales.
Maintain and expand client lists through the use of the Client Smart System.
Achieve all pre-sell goals and Gift Goals where applicable.
Maintain standards for Beauty Advisor image (
Maintain standards for counter cleanliness
Provide product information and advice on selling techniques
Encourage cooperative teamwork
Communication with Counter Manager and Account Executive
Maintenance or Stock:
Keep all merchandise stocked; neat, clean and protected.
Process all DIF's weekly.
Process any recalls
Keep list of out-of-stock and customer requests and submit information to The Lauder Co.
Ensure proper maintenance and inventory of all counter fixtures and tester units.
Properly store and maintain control over all collateral, testers and samples.
Training, Skills, Knowledge and/or Experience:
Perform make-up and skin care applications, maintaining proper hygiene standards.
Physical Requirements / Working Conditions:
Attend vendor training seminars. Training locations may vary and will involve travel
Must be comfortable in engaging clients, applying products to the client while providing consultation.
REPORTS TO: Store Manager/Assistant Manager
To greet and assist customers with the selection of merchandise
Smile and greet each customer promptly
Interrupt store tasks to greet, assist, and answer questions for customers
Suggest additional merchandise to customers on sales floor, at wrap stations, and in fitting rooms
Follow-up on customers in fitting rooms to see if they need additional service
Thank the customer by name and invite them to come back at the close of each sale
Handle all returns/ exchanges according to company policies/ procedures, including Always Say Yes
Maintain the store and all wrap stations in a clean, neat, and organized manner
Opt-In (telephone and email capture)
Volume Per Hour (VPH)
Units Per Transaction (UPT)
Opt-In (telephone and email capture)
Provide customer service
Alert management of suspicious situations
Follow store procedures
Work with integrity
Follow sensor tagging program (if applicable)
Ask every customer to open a new account
Open and activate a minimum of (1) one new account per month
Always suggest purchase using company charge card
Communicate the Premier Rewards Program
Hang, Fold, Size, Sensor (where applicable), Sign and Steam (where applicable)
Implement merchandising Floor Plans/guidelines
Ensure featured merchandise is appropriately layered to suggest possible wardrobe ideas to the customer
Follow "Folded Merchandise Guidelines"
Create and maintain full, exciting displays
Present clearance merchandise correctly
"Close to Open"
Set-up Sales Event prior to sale start date (to include signing)
Complete Price Changes (PCA's) by close of business on the effective date
Complete Transfers by close of business on the effective date
Complete Damages by close of business on the effective date
Process in-coming freight including hanging, folding, sensor-tagging, etc
Housekeeping responsibilities including vacuuming, dusting, restrooms, etc
The Checker is first and foremost responsible for guest relations and satisfaction. He/She will perform all checking and other front-end courtesy duties, including but not limited to spill clean-up, general housekeeping and other duties as assigned by management.
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Scan all items, beginning with the bottom of the basket
Properly ID customers per company policy when purchasing alcohol and/or tobacco products
Help guests find items when necessary
Follow daily work schedule as assigned by management
Encourage guest participation in satisfaction survey
Encourage guest participation in rewards program
Encourage guest participation in promotional programs when applicable (e.g. Monopoly Game, Rewards Promotions, etc.)
Follow dress code in accordance with team member handbook
Follow attendance and tardiness guidelines in accordance with team member handbook
Perform sacker duties, when necessary
Replace sack supply as necessary
Perform occasional stocker duties as assigned by management
Perform other duties as requested or required by management
Must maintain Alcohol Seller/Server Certification
Ability to work at fast-paced but efficient and controlled manner
Ability to perform all physical aspects of checker/sacker/stocker duties including but not limited to bending, lifting, walking, squatting, climbing and at times running
Ability to operate all checking equipment, keep accurate records, count money and make change
Ability to lift to a height of 4 feet, items weighing up to 40 lbs. on a regular basis
Ability to place items weighing up to 80 lbs. in floor board and trunk space of vehicles
Ability to accept supervisory coaching related to performance, work habits and attitude
Ability to function as a team member and get along with others
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
Ultimate Service Superior Performance Positive Impact
REPORTS TO: Store Manager
To ensure execution of corporate visual and merchandising directives, review and understand all corporate directives, including weekly planners, monthly visual merchandising instructions, buyer updates, and quarterly floor plans. Must be knowledgeable of all visual elements and merchandise fixtures. Assist store management with special projects, floor moves, special events, corporate requests, and train associates on presentation standards.
Implement all major floor moves in quarterly floor plans. Assist store team in maintaining flows and adjacencies throughout the quarter. Ensure strong impacts of all merchandise and vendor intensifications.
Execute all Visual Merchandising Instructions Updates and Buyer Updates.
Execute all seasonal or promotional sets and outposts.
Assist store manager with implementing Weekly Management Planner and Weekly Cosmetics planner. Execute daily actionable items pertaining to Visual.
Assist store team with processing new merchandise receipts.
Ensure store team maintains presentation standards, including merchandising, wallscaping, signing, vendor impacts, and fixturing. Partner with store manager to train all associates on presentation standards.
Maintain all visual elements (signs, mannequins, collateral, door signs, banners, etc.) throughout the store, including walls, tables, floors and windows. Ensure proper storage and organization of all visual elements when not in use.
Assist store manager with sales event set-up during major promotional events.
Participate in planning, set-up, and take-down of all special events.
Partner with store manager to implement all Divisional Corporate requests.
Maintain open lines of communication with Regional Presentation Coordinator. Ensure store manager is aware of all dialogues with the PC.
Excellent communication and interpersonal skills.
Good display and merchandising skills.
Assistant Store Manager
REPORTS TO: Store Manager
The Assistant Store Manager(s) will be responsible for the merchandising and operations of one (1) or more areas of the store. The Assistant Store Manager will oversee other areas of the store in the absence of the Store Manager or other Assistant Manager(s) or Sr. Assistant Manager (if applicable). The Assistant Manager will also have Sales Associate responsibilities.
The major job responsibilities for which the Assistant Store Manager is accountable include assisting the Store Manager and Sr. Assistant Manager (if applicable) for:
Overseeing one or more areas/departments of the store
Maximizing store sales and profits
Meeting all goals (i.e. sales, credit applications, magazine sales, Club 50 memberships, shrinkage, payroll, and expenses)
Developing a qualified, well trained staff
Ensuring proper execution of all store operations functions and company programs
Ensuring the highest level of Customer service and satisfaction.
Maintaining company standards throughout the store
Protecting all company assets
The following is a list of activities to support the accomplishment of these major responsibilities:
CUSTOMER SERVICE/ SALESMANSHIP:
Ensure that all Customers are greeted in a prompt and friendly manner.
Ensure that all Customer phone calls are handled in a courteous and helpful manner.
Ensure that all associates are provided with merchandise information and effective salesmanship techniques.
Inform Customers of advertised and promotional events to increase sales volume.
Use merchandise knowledge to increase units per transaction.
Solicit new accounts and promote Premium Rewards Program.
Solicit magazine sales and Club 50 memberships.
Assist in the preparation and delivery of performance evaluations.
Assist in the utilization of company training programs.
Assist in addressing poor performance and administering the counseling process as necessary.
Direct and ensure compliance with current VMi floor plans
Direct seasonal outposts set-up.
Direct and ensure accuracy of sales event set-up.
Ensure compliance with signing guidelines.
Ensure compliance with Folded Merchandise Program.
Ensure compliance with YES merchandise.
Direct and ensure accuracy of clearance event set-up.
Ensure compliance of fixture usage.
Set and enforce standards for window and interior displays.
Ensure stock keeping maintenance is followed (including close to open policy).
Ensure compliance with merchandise presentation standards and departmental prototypes.
Ensure compliance with all S.A.S.S. procedures.
Ensure P.C.A.s are completed in a timely, thorough, and accurate manner.
Ensure damages are completed according to procedure and shipping deadlines.
Ensure compliance with procedures for receiving, sorting, and processing freight.
Ensure that company assets (register and safe funds, bank deposits, equipment, etc.) are protected.
Ensure proper maintenance of store equipment and property.
Ensure compliance with housekeeping standards.
Store Manager Trainee
REPORTS TO: Store Manager
To train and relocate to become a store manager in a 3-12 month period.
Manage total store to maximize sales and profits.
Drive store's Credit Applications, Magazine Subscriptions, Opt-In, and Club 50 programs to achieve goals.
Know sales goal, actual sales and trends to achieve plan.
Ensure promotions are set and markdowns are taken in a timely, thorough, and accurate manner.
Ensure proper execution and maximize productivity of key programs such as Tuxedo, Gift Card, Gift Wrap, and Deluxe Box sales.
Ensure highest level of customer service is provided to all customers at all times and customer expectations are exceeded.
Implement and adhere to company's customer service standards, and insist every customer is acknowledged, thanked, and invited to return.
Adhere to the guidelines of No Complaints Program to create a pleasant shopping experience for every customer.
Maintain a high level of personal motivation and integrity, setting an example for others.
Ensure courteous and professional handling of returns.
Actively and effectively recruit, interview and hire quality, motivated and service-minded candidates for all positions.
Provide training on a continuous basis using company training programs to ensure understanding and compliance of all associates.
Communicate relevant information regarding job responsibilities, goals and company objectives to associates.
Delegate and assign associate duties fairly and follow-up on assignments.
Evaluate and provide feedback to assistant managers, supervisors, sales associates, beauty advisors and sales support associates.
Ensure consistency, fairness and proper documentation to improve associates' performance.
Submit management work schedule to district manager on time and personally adhere to schedule as well as adhering to the weekly base schedule hours.
Maintain high level of merchandise presentation to company published standards and best practices.
Ensure daily adherence to standards across all families of business (floor plans, adjacencies, density of merchandise flow, etc.).
React to all current direction and update merchandise presentation accordingly.
Utilize visual tools to create exciting walls and windows per Quarterly Visual Merchandising instructions floor plans.
Maintain and uphold standard of "Cleanest Store in Town" throughout the store including sales floor, bathrooms, fitting rooms, offices (Team One), wrap stations, associate break room, stockrooms, receiving and storage areas.
Direct and execute all store operations, policies and procedures, key initiatives and best practices.
Manage weekly/monthly payroll and non-payroll (electricity, supplies, etc.) expenses in line with budget and sales rate.
Work with Store Manager and District Manager to develop and execute plans for store to improve profitability, greater productivity and efficiency.
Protect store assets and hold shrink below Company Shrink Goal by ensuring all security policies and procedures are followed.
Monitor fitting rooms and high risk areas of store.
Comply with Store Operational Control Audit, Price Audit, Return Management and Fragrance Shrink Reduction initiatives.
Ensure compliance with procedures for receiving, shipping, sorting, and processing freight.
Ensure proper store opening and closing procedures are followed and that store is secure at time of closing.
Ensure damages are completed according to procedure and shipping deadlines.
Ensure retention of records and files as directed by procedures.
This list is a general summary of the duties and responsibilities for this position. However, there may be additional responsibilities as directed by the company or the immediate supervisor to meet the needs of the business.
Associate degree in applicable field
Supervisor level experience
Strong leadership and interpersonal skills
Ability to adapt quickly to changing priorities
Schedules include a variety of day, evening and weekend hours
This job description is not all inclusive. Stage Stores, Inc. reserves the right to amend this job description at any time. Stage Stores, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Barista - Store# 11191, Sudderth & Navajo, Ruidoso
Job Summary and Mission
This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Maintains a clean and organized workspace so that partners can locate resources and product as needed.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Maintains regular and punctual attendance
Summary of Experience
- No previous experience required
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
Available to perform many different tasks within the store during each shift
Required Knowledge, Skills and Abilities
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Asst Store MGR In Ruidoso, NM
Dollar General (NYSE: DG) is a Fortune 200 company with more than 14,500 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together!
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
Open and close the store a minimum of two days per week.
Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
Assist with management of the store in the Store Manager's absence.
KNOWLEDGE and SKILLS:
Effective interpersonal, written and oral communication skills.
Ability to solve problems and deal with a variety of situations.
Good organization skills with attention to detail.
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Ability to perform cash register functions and generate reports.
Knowledge of cash, facility, and safety control policies and practices.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment and six months supervisory experience preferred.
Frequent walking and standing
Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
Occasional climbing (using step ladder) up to heights of six feet
Fast-paced environment; moderate noise level
Occasional exposure to outside weather conditions
Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.
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