Cashier Gambling Job Description Sample
Be the Best YouPinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas. At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.Property Details
L'Auberge Casino & Hotel Baton Rouge is a premier southern facility located in Baton Rouge, LA. L'Auberge captures the feel of a Southern river lodge and embraces Louisiana's rich cultural history, food, music and 'laissez les bon temps rouler' way of life. It's contemporary, polished and complete with Southern hospitality! It's fancy with swagger.
L'Auberge Casino & Hotel
777 L'Auberge Avenue
Baton Rouge, Louisiana 70820
Under general supervision, the Cage Cashier is responsible for contributing to the entertaining atmosphere at L'auberge Casino by greeting and interacting with guests in a friendly manner, while providing guests with change and money exchange services.
Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests' problems. Use the guest's name when appropriate. Thank the guest and invite him or her back.). Respond to the needs of guests, and accurately handle guests' monetary transactions; has the resiliency to deal with difficult customers. Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees. Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains accountability over a cashier drawer. Perform numerous telephone functions to and from central credit, other casinos, and departments within L'auberge Casino. Open check-cashing cards (requires making credit inquiries). Works with high limit customers to ensure they are provided with prompt, courteous and friendly service. Performs all duties in a confidential manner.
Must be 21 years of age
Must be able to obtain and maintain valid gaming license
Demonstrated ability to accurately account for cash transactions
Demonstrated ability to work successfully with the public
These skills and abilities are typically acquired through at least 1 year experience directly related to the accountabilities specified.
Gaming License Information:
Welcome to Pinnacle Entertainment, the Best Entertainment Company in the World! You may be required to hold a gaming or non-gaming license with one or more regulatory agencies. As part of the licensing application process you will be required to fully disclose some or all of the following information related to your personal history and background, including supporting documentation. We understand this can be cumbersome, but thank you in advance for taking the time to go through this process. If you have any questions or concerns on if you will be able to obtain the necessary licensing for your role, we advise you not to resign from your current employment until this process is complete.
Gaming licenses are a privilege, not a right, and are issued at the sole discretion of gaming regulators based on their review of a licensee's gaming application and background information. The following information is required as part of the gaming license application.
Name, name changes and any aliases/nicknames
Current and prior addresses for the past ten years
Employment background for past ten years
Military service; Must provide a copy of DD214
Occupational licenses held, offices or businesses owned in any other states
Disciplinary actions, denial or revocation of any occupational or business licenses
Marital status, including spouse's information (including previous marriages)
Gaming interests - ownership in any gaming business (past or present)
Financial information – financial liens, judgments, bankruptcies, liquidations, repossessions, collections, garnishments and child support (current, owed or under garnishment)
Birthmarks, tattoos or distinguishing marks
Criminal background information – including all arrests, convictions, lawsuits, indictments, testimonies, pardons or disbarments.
Gaming regulators will only issue a gaming license based on the following:
No pending or active criminal charges
No felony convictions within the last 10 years; No misdemeanor convictions in the past 5 years
No convictions related to theft, fraud, illegal gambling or violence (includes misdemeanors)
Felony convictions beyond 10 years are reviewed on a case by case basis (some states) taking into account the gravity of offense, timing of conviction and job position and role with the company
No active or ongoing unpaid collections, bankruptcies, repossessions, garnishments, child support, etc.
Student loans must not be in default status
- $200 for the gaming license. Renews every two years.
- $15 - $50 for three pages to be notarized
- $10 for fingerprints at Louisiana State Police
- $0.35 - $12 for a color photo of yourself (passport size)
Cashier - Fuel (Full-Time)
This is a full-time position starting at $10.00 per hour
POSITION SUMMARYThe incumbent in this position is responsible for greeting guests, arranging for prompt seating, and for ensuring guests feel welcome and comfortable. As a cashier, the primary duties are to greet guests, confirm order, enter amount of purchase at the Point of Sale, and ensure Host arranges prompt seating arrangements.
GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)1. Provide information on all aspects of the Hard Rock Hotel & Casino Sioux City services and facilities for guests.2.
Greet guests and arranges for seating; monitors room atmosphere.3. Quote accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.4. Ring up sale at the register, and provide total amount of purchase to the guest.
Ensure receipt is given for each sale made.5. Answer phones according to established procedures.6. Communicate with co-workers and supervisor to ensure quality service.
Must have ability to:• Communicate effectively with customers as well as co-workers.• Document and comprehend reservations.• Stand throughout an eight hour shift.• Move effectively and efficiently throughout the restaurant.• Lift up to 10 pounds so as to carry stacks of menus or help to bus tables as necessary.• Operate a cash register, utilizing the micros card system.• Work in an environment that is subject to varying levels of smoke, noise and crowds the severity of which depends upon customer volume.• Communicate effectively with customers and co-workers.
JOB QUALIFICATIONSThe skills and abilities necessary for effective performance within this position are typically acquired through one year customer service experience. Prior restaurant experience is helpful.
REGULATORY AND COMPLIANCE RESPONSIBILITIESIn addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:• Attend required training sessions offered by the Hard Rock Hotel & Casino Sioux City.• Perform the duties described in compliance with local laws and regulations. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department.• Consult Internal Control Procedures and Policy Manuals for guidance.• Report illegal activity to Security or the appropriate levels of Management.
The primary responsibility of the Cage Cashier is to exchange cash and chips for guests and make payouts to guests on winning wagers in accordance with established procedures. Cashiers are required to balance cashier drawer at end of shift. All duties are to be performed in accordance with departmental and the Sands Bethlehem (the "Sands") policies, practices, and procedures.
Minimum Employment Requirements:
18 years of age, proof of authorization/eligibility to work in the United States.
High School diploma or equivalent.
Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
Maintain a professional, neat and well-groomed appearance adhering to the Sands appearance standards.
Maintain consistent adherence to the Sands Customer Service Standards (Standards of Steel).
Must be able to work varied shifts, including weekends and holidays.
Specific Position Requirements:
One (1) year experience in a Cashier or Cashier Cage setting is preferred.
Cashier Main Bank experience a plus.
Must be able to operate a computer and read data from a computer screen
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to operate a Cashier terminal
Able to prioritize and organize.
Follow directions thoroughly.
Works cohesively with co-workers as part of a team.
Maintain confidentiality of guest information and pertinent casino data.
Physical ability to access all areas of the property.
Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.
Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
Ability to lift or carry a minimum of 50 pounds, unassisted, in the performance of specific tasks assigned.
Ability to work with others, communicate well, receive direction; review your own work.
Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.
Ability to address stressful situations with clients with dignity and the utmost tact and politeness.
Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives.
Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required.
Arrive for shift on time and in proper uniform.
Accept/exchange cash and chips as presented in accordance with established procedures.
Balance cashier cash drawer at end of shift.
Payout winning wagers.
Redeem cash vouchers.
Cross train on Ticket Redemption Unit tasks.
Maintain a friendly and pleasant demeanor to both guests and coworkers
Maintain a cooperative and positive attitude with managerial and supervisory staff
Must be able to pass skills testing to reach additional levels of Cashier
Using available resources, detects counterfeit money.
Must be able to read a driver's license or other forms of ID to accurately ascertain birth year per PGCB regulations.
Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards.
Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position.
Complete all paperwork in accordance with PGCB and approved Sands' standards.
Read and understand the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
Provide superior customer service to all internal and external customers in compliance with the Sands' Standards of Steel customer service standards.
Adhere to and complies with both departmental and overall property policies and procedures.
Perform any other related duties as assigned.
Casino Service Cashier
Casino Service Cashier
It's not a gamble when you bet on Viejas Casino & Resort! Become a winner and join one of the fastest growing organizations in San Diego. We are San Diego's premier Four Diamond Casino and Resort and we are more excited than ever about our future with the recent announcement of our property's expansion. We want you to help give our guests WOW moments that they deserve. Our Casino Services Department is looking for detail-oriented, friendly, and reliable individuals to join our team of Casino Service Cashiers who are the best in our market!
Conducting accurate coin, chip, slot machine tickets and cash handling transactions
Balancing the bank inventory at the end of each shift and reporting any discrepancies
Processing checks, credit/debit card transactions, promotional vouchers, gift cards, and foreign currency exchanges
Performing player's club membership functions, including creating new player's account by collecting valid identification card, verifying account duplications and producing player's club card.
Maintaining in-depth knowledge of Viejas' player's club program, all promotions and events for the hotel and casino, and able to explain accurate information to guests.
Answering any guest inquiries about promotions or amenities
If you are looking for a new challenge and want to be part of a growing casino and resort then we'd like to hear from you! Being detail oriented with superior time management skills and flexibility is a must.
Ideal candidates will possess the following traits:
1-3 years of heavy cash handling experience
Some sales experience preferred.
Cage cashier, bank teller, retail store checker or a related experience
Good math skills and ability to perform in a high stress fast paced environment
Experience using 10-key and electronic adding machines
Must be at least 21 years old
We have many positions to fill in the day, evening, or overnight shifts. The ideal candidate must be available to work day, evening or the overnight shift, weekends, and holidays.
Our Casino Service Cashiers earn a competitive salary with a starting rate of $13.00 per hour (DOE) along with great tips! The more WOW guest service you provide, the higher the earning potential!
We offer great perks that feature competitive salary, rewards and incentives for top-notch performers, paid time off, 401(k), career advancement, group insurance benefits, tuition reimbursement, a wellness program and a variety of fun Team Member events.
Consider joining us by applying at: www.viejas.com/careers. Unleash your potential and become part of the glamorous casino industry!
Position TypeFull-Time/RegularSalary13.00 - USD
Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
Operates pharmacy systems to obtain patient prescription status.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Implements Company asset protection procedures to identify and minimize profit loss.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Has working knowledge of store systems and store equipment.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Must be fluent in reading, writing, and speaking English.
Requires willingness to work flexible schedule, including evenings and weekend hours.
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
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Food & Beverage Cashier (Full-Time)
The Royal Lahaina Resort offers a fun and rewarding business environment with a true sense of `Ohana, and opportunities for advancement.
The Food & Beverage Cashier provides courteous guest service in several resort outlets: Myths of Maui Luau, Royal Ocean Terrace Restaurant, Royal Scoop and Royal Trading Company retail store. This position facilitates successful sales by promoting offered products, accurately inputting transactions and processing payment in accordance to cash-handling and Accounting procedures. This position fulfills other related job functions according to outlet need, including preparing light meals and beverages for patrons of Royal Scoop and merchandising and restocking items in Royal Trading Company.
The ideal candidate is proficient in cash-handling and is enthusiastic about sales. Candidate possesses strong communication skills, a natural aptitude for guest service, a positive affect, the ability to multi-task and effectively manage a high volume of sales are attributes required of this position. The ideal candidate has a minimum of one year of previous cashiering experience, preferably in a hotel food & beverage or retail establishment.
The ideal candidate is also someone with the following skills and abilities:
- Speaks, reads and writes in the English language.
- Skilled in the use of point of sale systems.
- Ability to accurately record transactions and balance a cash bank.
- Available and willing to work a variety of shifts including days, evenings, weekends and holidays.
- Ability to stand/walk for extended periods and engage in considerable physical activity on a consistent basis.
- Ability to work under minimal supervision with a high degree of integrity.
- Neat and professional appearance, a genuine Spirit of Aloha and desire to work with the public.
- TB clearance required.
- As a condition of employment, candidate must be able to satisfy all pre-employment screenings; such as criminal background checks, drug screening, and personal and professional references.
Competitive benefits including health, dental and vision insurance. Paid vacation, holidays and sick benefits.
Part-Time Cashier (Mission Location)
De Alba Bakery Cashier/Sales Associates are primarily responsible for the greeting, servicing and charging our guests while maintaining a clean and presentable sales floor. Cashier/Sales Associates will also be required to gain extensive knowledge of De Alba Bakery products in order to better assist bakery guests. Positions are available in Mission location.
What are we looking for?
- Working experience as a cashier (preferred)
- Someone who is driven and takes initiative but can also take orders from their supervisors.
- A candidate who finds true joy in serving others.
- Someone passionate about the Mexican culture upon which this company was built on.
- Excellent customer service skills.
- Humble and teachable attitude.
We are stewards of Mexican culture, bringing out the best in each other and inviting everyone to witness that. We are also custodians of the environment, both in the way we upkeep our stores, landscape our properties and source our ingredients.
Other tasks may include:
- Enter price changes by referring to price sheets and special sale bulletins.
- Be aware of all promotions and advertisements that affect product prices
- Verify credit acceptance by reviewing and recording driver's license number; operating credit card authorization system
- Balance cash drawer by counting cash at beginning and end of work shift
- Maintain checkout operations by following policies and procedures; reporting needed changes
- Maintain safe and clean working environment by complying with procedures, rules, and regulations
- Contribute to team effort by accomplishing related results as needed
Cashier Skills and
Energy Level, Dependability, Productivity, Customer Service, Professionalism, Attention to Detail, Customer Focus, General Math Skills, Informing Others, Basic Safety, Job Knowledge
We have an obligation to treat our employees not just like partners, but as a member of our family. We are honored by their dedication and tireless efforts to achieve our common goals, and this is rewarded through job security and growth opportunities. We strive to provide our employees a place they want to be - a thriving, fun and respectful environment that feels like home. In return, we only ask that they never accept mediocrity, yet maintain the grace to always forgive and be supportive of one another.
- High School Diploma or GED
- Food Handlers License
- Bilingual in English and Spanish
- Customer Service Skills
- Excellent Communication Skills
- Time Management
- Attention to Detail
- Willingness to take Constructive Criticism
CUSTOMER SERVICE SPECIALIST/CASHIER
The Customer Service Specialist/Cashier is the key service provider to our guests and is responsible for ensuring total guest satisfaction through positive engagement and interaction, consistent order accuracy, quality product presentation, and expected speed of service.
The successful Customer Service Specialist/Cashier is able to:
Greet and positively engage guests to the restaurant.
Accurately accept the guests' orders and process payments.
Address and resolve all guest inquiries and concerns in a timely manner.
Maintain a safe, secure, and comfortable work area for guests and team members.
Ensure that all orders are properly handled and presented with the greatest care and concern for accuracy, quality and guest satisfaction.
Keep service area stocked; clean dining room tables and floor; clean and restock restrooms.
Must be at least 18 years of age. No previous experience required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
Physical Demands/Working Conditions:
While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. The employee is frequently required to handle, feel and reach with hands and arms. The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.
Part-Time Cashier Customer Service Associate - Hannaford
Job Title: Part-time Cashier Customer Service Associate
Department: Front End
Essential Job Functions:
1.Greet all customers and provide them with prompt courteous service and assistance.
2.Record (scan) the purchases of a customer into the cash register efficiently and accurately.
3.Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
4.Collect money in the forms of cash or checks from customers and tender accurate change in accordance with company policies and procedures.
5.Bag or package merchandise according to established company policies and procedures.
6.Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1.Provide outstanding friendly customer service.
2.Observe and follow all company policies and established procedures.
3.Clean check-stands daily and assist in prompt cleanup of spills and breakage.
4.Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
5.Assist in special projects and perform other functions as assigned by supervision.
6.Work within our company's management planning (MPP) guidelines to maintain productivity.
7.Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8.Treat all associates with fairness, dignity, and respect.
9.Perform accurate price check function.
10.Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.
11.Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned.
12.Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
13.Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
14.Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
15.Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
16.Process all various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers' coupons, gift certificates, bottle deposits, bottle refunds, merchandise refunds, etc., in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. If applicable and service center trained, process lottery, Western Union, utility etc. transactions.
17.Secure register at all times when leaving it unattended; protect company assets at all times.
18.Order and stock candy and cigarettes according to plan-o-grams and keep merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise (when assigned).
19.Perform all other duties as assigned.
Effective communication and customer service skills.
Must meet minimum age requirements to perform specific job functions.
Willingness to learn multiple tasks.
Demonstrated ability to perform the technical requirements of the job.
1.Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift.
2.Continuous fine finger motions such as pinching, grasping when handling money.
3.Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
4.Push or pull up to 75 pounds on occasion.
5.Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
6.Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
7.Occasionally fill in for the customer service associate, which requires working in and out of inclement weather, gathering up to five shopping carts and pushing them to designated areas (when necessary).
8.If trained, occasionally fill in for the customer service center associate, which requires processing lottery, Western Union, utility etc., transactions.
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Cashier (Day Shift)
Location: PA Allentown Travel Plaza
Unit Name: Roy Rogers
Unit Code: 4PARRS26
Hourly Rate (if applicable):
The Cashier is responsible for completing sales transactions within the establishment and performing other support functions which may include cleaning the food, display and/or stock areas and assisting with stocking activities; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
Maintains a solid knowledge of products and services available in unit
Cleans and stocks work area
Assists in locating, reconciling, and verifying the accuracy of transactions and operate equipment with peripheral electronic data processing
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Cash handling and customer service experience preferred
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Requires the ability to bend, twist, and stand to perform normal job functions
Requires the ability to lift/push objects weighing over 10 lbs
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Equal Opportunity Employer (EOE)
Drug Free Workplace (DFW)
Location: PA - Allentown - Allentown Travel Plaza
Activation Date: Tuesday, February 27, 2018
Expiration Date: Thursday, June 28, 2018
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