Catalog Librarian Job Description Sample
Librarian - Catalog & Collections
Purpose Benefits Supplemental Questions Jefferson County Public Library (JCPL) will be the essential destination where all generations connect, discover, and create. We help to build an educated and vibrant community by providing equal access to information and opportunities.
Everyone is welcome at JCPL. We serve with care, meet patrons where they are, give them our full attention, and strive to exceed their expectations. Our core values are:
Innovation, Accountability, and Excellence. Our Library Service Center, located in Wheat Ridge, Colorado, has an opportunity for a Catalog and Collections Librarian. In addition to the Essential Duties listed below, the ideal candidate will be able to lead various temporary staff, interns and volunteers at different times during the calendar year.
Also, experience in collaborative work groups would be helpful. If you are a quick learner with Library experience who enjoys working with statistical data and reports, and who has a high level of comfort with the use of computers and software, then this fast-paced, detail-oriented job may be for you Read on and find out Essential Duties: Participate in transferring, loading, deleting, and quality control checking of MARC records from various vendors (B&T, MWT, Recorded Books, Hoopla, Axis 360, RBdigital, Cloud Library, SkyRiver, OCLC) Manage inventory control including counting and deleting items for the database and compiling statistical reports for collection valuation and monthly collection status reports.
Track and report collection and holdings statistics using a variety of tools including Decision Center, Web Management Reports, Sierra Create Lists, CollectionHQ, and Excel. Ensure data consistency across all formats, including e-resources. Understand and communicate current Library and unit policies and procedures in relation to various products such as LibHub, Automated Authority Control, Bibliocommons, and other products that intersect with the ILSP.
Monitor the accuracy of the ILSP and manage data quality control projects to bring database into compliance with current cataloging standards and to provide accurate information in the public catalog and for linking data projects such as LibHub or other products designed to expose our holdings on the Web. Compile and export data to vendors or resource sharing partners for linking data projects or data clean-up (Prospector, LibHub, etc.). Assist in shepherding workflow, Implementing LEAN activities, managing logistics for regular Collections activities as well as special activities such as opening day collections for new or remodeled libraries. Enhance vendor-supplied records to meet quality standards; document data quality or product processing issues for Supervisor for quality control discussions with vendors.
Manage Automated Authority Control and Headings Reports programs in Sierra. Manage URL checking programs in Sierra. Analyze series use and consistency in the database and normalize series entries.
Resolve heading conflicts in the authority file. Provide assistance to Cataloging Associates for complex cataloging issues. Communicate with all library staff via the Catalog Watch program.
Performs moderately complex to complex original and copy cataloging for the library materials for which shelf-ready cataloging and processing is not available.
Master of Library Science (MLS) degree or Master of Library and Information Science (MLIS) degree or equivalent combination of education, experience and professional certifications; MLS or MLIS may be in progress. One year professional Library experience required, three years preferred.
One year supervisory/leadership skills preferred. Analytical judgment and decision making skills highly desirable. Intermediate Reading, Math and Writing skills required.
Computer and technology skills as appropriate for the position. Cataloging experience preferred. Additional Information:Requirements Must work days, some evenings and weekends, and holidays as required.
Offer of employment contingent upon criminal history check, motor vehicle record check, and education verification. SDL2017
Parts Catalog Analyst
This Position will be responsible for implementing and maintaining OE application and data systems, assist in the development of process and procedures that will allow the production and publication of parts catalogs, quick reference guides, interchanges, illustrations, etc. that will result in accurate information presented in a consistent output to our customers.
- Responsible for research, collection of OE Data application and part information
- Must be self-motivated with good problem solving ability
- Maintain status report documenting data collected and to be collected
- Identify OE samples that need to be research and purchased
- Coordinate and serve as backup to other Parts Catalog Analyst
- Communicate with internal and outside vendor information sources and suppliers
- Validate and update internal systems with customer vehicle or application tables
- Work directly with product management group to prioritize OE research
- Assist in the development of work instructions and procedures
- Ensure department and organization KPI are meet.
- Reviews E-Cats and customer's web site catalogs for accuracy
- Conduct competitive comparison
- Reviews discrepancies submitted by our customers
- Take on other responsibilities as assigned
- Associate Degree Preferred or equivalent experience in automotive industry or Parts catalog research.
- Automotive or technical knowledge
- Experience with computer P/C, ERP, catalog database system.
- Experience mapping application data
- Experience with ACES, AAIA Legacy, WHI, Epicor data maintaining
- Experience with proprietary data maintaining routing for retail customers
- Experience with PIES data
- Experience in areas of bill of material and CAD/drawing support
- Experience with parts (selling, installing, technical knowhow)
- Understanding of technical terms used in automotive industry
- Knowledge of Microsoft products (excel, word, access, etc.)
- Strong analytical skill sets
- Ability to work in a cross-functional environment
- Excellent communication skills
BPI Core Values
Integrity...Honesty and fairness in everything we do
Respect...Treating each other in a courteous and professional manner
Trust...We do what we say and say what we mean
Flexibility...Adapting to the needs of the marketplace
Empowerment...Fostering an environment to promote individual creativity
Delivery...Results oriented with accuracy, speed and consistency
Exceeding Expectations...Daily commitment to outstanding performance
Catalog Assistant 3
Position Focus: Reporting to the Director of Collection Management, Technical Services and Access Services and with direction from the Manager of Access Services and the Evening Manager of Access Services, performs a range of cataloging and processing functions for materials in any format, including but not limited to receipt and management of materials, order and catalog records maintenance, and copy cataloging.
The incumbent also provides excellent public service and research support at the Information Desk. The Library Services Assistant must have a thorough understanding of how to effectively answer basic information, directional, privileges, and access services questions for Yale and non-Yale patrons. The Library Services Assistant must be familiar with the workflow and operations of document delivery services and will participate in some or all of these services.
Receives, processes, and catalogs material in any format received via order, gift, or transfer: updates order records and searches, verifies, and edits cataloging copy in Integrated Library System (ILS), making appropriate changes as needed, updates holdings, and brings in new records or creates provisional records when appropriate. Tracks acquisition of electronic material, confirms access, notifies patrons, and updates systems accordingly. Works with staff in Catalog and Metadata Services and E-Collections to ensure accurate links, access and holding information for e-resource records.
Performs quality control and identifies and resolves problems by performing catalog maintenance activities, including modifying, updating, editing, or deleting records.
Performs bibliographic searching tasks related to processing interlibrary loan requests.
Performs scanning or digitization tasks, including but not limited to scanning for reserves, “scan and deliver” requests, and interlibrary loan requests.
Prepares material for transfer to Library Shelving Facility (LSF) or withdrawal, including updating records.
Provides services at the information desk. Using independent judgment responds to or refers requests for appropriate action.
Answers directional and basic information questions using print and electronic resources. Interviews library patrons to determine scope and depth of requests per established procedures and guidelines. Advises, screens and refers patrons to librarians for in-depth research assistance using a triage system.
Assists Yale and non-Yale patrons in the use of collections and resources in-person, by phone, email, fax and other forms of communication. Uses knowledge of the online catalog and general databases to assist patrons in searching for known items and verifying citations. Answers questions concerning library access policies, multiple book classification schemes, various libraries, and the location of books in the stacks.
Searches for bibliographic data with incomplete information in catalogs, reference sources, files, and databases. Assists with support for patrons in use of software, courseware and other applications. Troubleshoots and addresses problems with public workstations, equipment for loan, patron-owned equipment, copiers, printers, scanners and other technology equipment.
Refers unresolvable problems to appropriate next level per established procedures. Understands the complex environment of a large research library and can clearly articulate policies and procedures to patrons. Provides backup and assists with special projects.
Sorts and distributes mail. Pages material from the stacks and performs collections care activities including but not limited to shelving. Contributes to the development of workflow and procedure documentation.
Maintains operational statistics. May provide work direction and training to student employees. May be required to work holidays and recess days; may be required to substitute evenings and weekend.
Essential Duties 1. Processes new and added copies of monographs and serials using supplied bibliographic data; revises authority records and resolves conflicts in authority headings. 2. May correct or update records. 3.
Searches and verifies bibliographic data with incomplete information or source material in catalogs, reference sources, files and data bases. 4. Organizes and arranges collections of materials. 5. Instructs, revises work and provides work direction to staff. 6.
May assist in the coordination and distribution of work. 7. Performs clerical functions incidental to library activities. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.
Required Skill/Ability 1: Demonstrated skill in copy cataloging, including performing bibliographic searching and identifying best record using an Integrated Library System (such as Voyager) or a union catalog (such OCLC Worldcat) and importing from or creating provisional bibliographic records within such systems. Required Skill/Ability 2:
Commitment to and demonstrated skill in providing excellent customer service in an academic library. Must be able to work with respect and civility with faculty, staff, students, and other patrons in a culturally diverse environment. Required Skill/Ability 3:
Demonstrated ability to work both independently and in a team, including taking responsibility for one’s personal work and for actively contributing to team successes, utilizing excellent written and oral communications skills, time management, and effective prioritization of tasks Required Skill/Ability 4: Excellent computer skills including demonstrated proficiency using MS Office, specifically Word, Excel, and Outlook in a collaborative, cloud-supported environment utilizing shared file space and shared calendars, including familiarity with creating and responding to meeting requests. Required Skill/Ability 5:
References must indicate reliable attendance and punctuality, accuracy and attention to detail, ability to organize own work, ability to work effectively with others, and diligent performance. Preferred Education, Experience and
1. Experience in Library Acquisitions or other Technical Services area. 2.
Demonstrated skill in using an Interlibrary Loan System and/or Reserves Management System (such as ILLiad and Ares). 3. Demonstrated proficiency with digital scanning of library material. Physical Requirements Ability to push book trucks, carry heavy volumes, reach high shelves, climb ladders, work in locations with dust, and stand or sit for long periods of time.
Ability to assist in transporting library materials to other buildings. Weekend Hours Required?
Occasional Evening Hours Required?
Occasional Drug Screen No Health Screening No Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
Posting Disclaimer The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments. Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S.
Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: firstname.lastname@example.org. Note Yale University is a tobacco-free campus Yale Posting Status: CLOSED TO FURTHER APPLICATIONS
Original Posting Date:* 27-Sep-2017 Supervisory Organization: Library - Center for Science & Social Science Info
STARS Requisition number:* 45705BR
University Job Title:* Catalog Assistant 3 Posting Position Title: CSSSI Service and Processing Assistant
Bargaining Unit:* L34 - Local 34 (Yale Union Group)
Time Type:* Full time
Duration Type:* Regular
Compensation Grade:* Labor Grade C
Work Location:* University Library System
Worksite Address:* 219 Prospect Street New Haven, CT 06511 Work Week: Flexible or Non-Standard (for anything other than Standard)
of hours to be worked:
- 37.5 Work Days/Hours (Other than Standard): Monday –Thursday, 11:30 am – 8:00 pm, Friday 10:45 – 7:15
Service Catalog Manager - Glinda BPA
ASRC Federal Vistronix is a technical, professional services company providing state-of-the-art solutions to government and commercial clients. Our services include custom-engineered solutions that integrate with the latest technology, resulting in advanced information technology systems; business and management consulting services to assess client needs and reengineer processes; and strategic and tactical program expertise to support continuity and provide comprehensive oversight for mission-critical initiatives. We partner with government and commercial agencies that require development of systems, such as communication systems, asset management, network deployment and engineering services, power and energy management solutions, portal applications, command and control, and geospatial information systems (GIS) to operate more efficiently and profitably. As an emerging IT consulting and strategic outsourcing leader, we're always looking for exceptionally bright and motivated people to join our team. We are thought leaders in our market space - providing comprehensive solutions to our clients, throughout the enterprise. If you are looking for an opportunity to use your skills in new ways, in an environment that promotes free thinking, presents positive challenges, and makes real impact – ASRC Federal Vistronix is the place for you. We are currently seeking a Service Catalog Manager to work on-site in Rockville, MD. RESPONSIBILITIES
Manage a team of Service Desk professionals.
Must have professional Service Desk experience. Must also be able to assist with customer inquiries and have a working role on the team.
Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered.
Utilize ITIL best practices to enhance and optimize the services provided to end users
Develop and provide regular Service Desk metrics reports
Manage the implementation of an enterprise knowledge base and knowledge management best practices
Coordinate with IT support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous service improvement initiatives and methods.
Resolve customer issues effectively or escalate them to appropriate support tiers.
Work with management in assessing staff performance/reviews/changes.
Manage Service Desk resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off.
Assist in the professional and technical development of the team enabling them to set technical goals, monitor, mentor, and coach and assist team members to deliver quality support.
Troubleshooting software application issues to resolution or to provide more accurate information to software developers and business staff to resolve issues.
Meet government requirements for Service Desk performance. REQUIREMENTS
Bachelor’s Degree in Computer Science or related degree.
ITIL Foundations Level Certification. Higher ITIL certification levels will be more favorably rated, but is not required
Experience working with Help Desk Topic Areas described in this SOW, with a strong emphasis on ensuring a Service Catalog is strongly and consistently integrated into regular Help Desk Operations.
Experience in collaborating with Service Owners and Service Providers to design and build both IT and Business Services for a Service Catalog, including but not limited to requirements documentation, design of the order form, approvals, service plan (workflow), email notifications, and integrations.
Experience in collaborating with other IT Service Management (ITSM) related areas to facilitate end-to-end service workflow and system integration. Provide guidance on service design and expertise in service details to clients, partners, and team members
Experience successfully collaborating with other Help Desk areas in an operational setup where Help Desk components and customers are dispersed over more than one location
Experience managing operations in such a way where Customer Service is proactively emphasized and successfully delivered on by the team
A government security clearance is required for this position PLUS SKILLS
Experience working on government contracts Candidates will be subject to a government background investigation and must meet eligibility criteria for access to classified information. U.S. Citizenship is required. AN EQUAL OPPORTUNITY EMPLOYER All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, creed, ancestry, marital status, non-job-related handicap or disability, veteran status, or any other legally protected status. External Job Title: Service Catalog Manager - GLINDA BPA ID: 2017-5329 External Company URL: www.vistronix.com
E- Catalog Specialist
33891BR Description: Masco Cabinetry has an immediate opening for an E-Catalog Specialist in Ann Arbor, MI! Masco Cabinetry manufactures three nationally recognized cabinetry brands, KraftMaid®, Merillat® and QualityCabinets®. Offering an unmatched selection of stylish, high-quality products at a variety of price levels, Masco Cabinetry brands are favored by builders, dealers, distributors and home centers throughout North America. A leader in environmental stewardship, Masco Cabinetry products have been granted an Environmental Stewardship Program certificate by the Kitchen Cabinet Manufacturers Association.
JOB SUMMARY: Responsible for supporting kitchen and bath specific design CAD applications. Provide technical leadership in the development and implementation of CAD e-catalogs and improvement of existing processes and technology.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Create/Update/Maintain E-Catalogs in 20-20 from product specifications and pricing information.
Cross functionally work on compiling product changes, updates, and pricing with product development and engineering.
Deliver E-Catalogs on time and accurately to a project plan and service level agreements.
Perform and report on E-Catalog testing to the test plans.
Create and maintain documentation of 20-20 Catalog Tools and processes related to development of E-Catalogs.
Other tasks as deemed appropriate by direct Supervisor or Manager.
ESSENTIAL QUALIFICATIONS AND SKILLS:
Associate’s degree in Business, Information Systems, CAD/Design, or related fields.
Basic to Intermediate proficiency in 2020 Catalog Tools.
Basic proficiency in 2020 Design.
Intermediate proficiency with Microsoft Office Suite, with an emphasis on Excel.
Demonstrates ability to input data with a high accuracy rating, and strong attention to detail.
Excellent verbal and written communication skills with the ability to interact with external customers.
Ability to build positive partnerships and work collaboratively with cross-functional business teams.
Demonstrates ability to function at a high level of effectiveness, flexibility, independence and initiative with minimal supervision.
Demonstrates ability to troubleshoot issues and research to a solution.
Able to travel up to 10% of the time.
PREFERRED QUALIFICATIONS AND SKILLS:
Bachelor’s degree in a relevant technical field.
Familiarity with Chief Architect, ProKitchen, AutoCAD or Google SketchUp software.
Familiarity with InstallShield software.
1 year 20-20 Design software experience
Title: E- Catalog Specialist
Full or Part Time: Full-Time
Category: IT, Marketing
Company: Masco Cabinetry
City: Ann Arbor Township
Country: United States State / Province:
Michigan E-Verify: Masco Cabinetry is an Affirmative Action and Equal Opportunity Employer Masco Cabinetry is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English , Spanish E-Verify Right to Work Poster: English , Spanish
EEO Commitment: Masco Cabinetry is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.
Posting Partner: #CB
Worker Subtype: Regular
Product Catalog Maintenance Specialist
Job Description: Responsible for maintaining, updating and entering new products/SKUs in the Central Product Management software system. Primary Job Tasks, Responsibilities and Key Accountabilities
Generate Product Offering reports for vendor feedback
Respond to new product offerings from vendor or product changes by maintaining the product offerings in CPM and legacy systems
Respond to new product requests from design center consultants
Works with Excel and CSV files
Data entry in complex systems. Education and Experience
A High School Diploma or GED required + 1 year of data entry experience
Must be proficient with Excel
Must be experienced entering products in a software system
Understanding of merchandising and catalog maintenance procedures
Flooring product management
Must pass work eligibility requirements.
Manager Of Catalog Marketing
American Management Association International (www.amanet.org) is a world leader in talent development, advancing the skills of individuals to drive business success. AMA’s approach to improving performance combines experiential learning—learning through doing—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, podcasts, conferences, corporate and government solutions, business books and research. Organizations worldwide, including the majority of the Fortune 500, turn to AMA as their trusted partner in professional development and draw upon its experience to enhance skills, abilities and knowledge with noticeable results from day one. AMA is looking for a Catalog Marketing Manager who will lead direct marketing strategies related to the course catalog and electronic channels and telesales campaigns linked to catalog efforts. The Catalog Marketing Manager will recommend and manage marketing plans for the seminar catalog, working closely with the Catalog Circulation manager, marketing and portfolio staff, telesales and marketing communications to promote initiatives that support AMA’s overall growth and identify new opportunities to improve market penetration.
Business strategy + + Share responsibility for achieving annual revenue goals and for adhering to the expense budget.
Participate in developing the promotional strategy for print Catalogs, eCatalogs, and related e-marketing and telesales campaigns.
Evaluate key indicators to determine the effectiveness of catalog strategies and monitor progress against budget goals. Recommend adjustments to strategies and tactics as appropriate to achieve financial goals.
Content & Creative strategy + + Execute innovative and creative catalog strategies that achieve revenue growth and maximize the return on promotional investment.
Direct and work with Marketing Communications to develop customer communications that build brand awareness, highlight new products and capabilities, and create compelling offers that appeal to customer needs.
Manage campaign kickoff meetings, creative brief meetings, and telesales kickoffs to launch each campaign, sharing critical details with key stakeholders to achieve established objectives.
Provide direction to editorial freelancer for catalog articles; work with freelancer to gather rights and permissions.
Explore new catalog formats; determine ways to generate more catalog inquiries; and test the effectiveness of different offers and messages to key target audiences.
Manage direct marketing production logistics such as the pagination, mail plan, faculty highlights and ink jet message templates.
Campaign strategy + + Develop and manage promotional strategy for AMA direct marketing campaigns including all catalog related formats, bind-in cards, inserts, ink jet messages, letters, emails, sweepstakes, and special offers.
Work with Digital Marketing and Telesales teams to appropriately integrate offline and online efforts.
Support circulation strategies geared toward relevant market segments, including but not limited to customer retention, acquisition, and account penetration, as well as audience segmentation strategies for women and government.
Other related duties
Bachelor degree required, MBA/MS preferred.
7+ years of experience in direct marketing.
5+ years of experience in catalog direct marketing, including contributing to the catalog strategic plan, providing creative direction, handling project management, and analyzing results.
Experience in integrating catalog offerings with website content and functionality.
Proven experience in creating innovative marketing and growth approaches/solutions.
Experience evaluating and interpreting catalog metrics and a proven ability to take appropriate action to modify or capitalize on results.
Team player with demonstrated ability to collaborate with others.
Strong written and oral communications skills.
Strong interpersonal skills aligned with AMA values.
Travel in accordance with business need. An EOE/AA Employer, M/F/Individuals with Disabilities/Veterans- an ADA compliance organization ID: 2017-1660 External Company Name: American Management Association Intl
Senior Site Merchandiser & Catalog Manager
Site Merchandiser & Catalog Manager
Zuri, a fast growing modern furniture retailer and etailer, with stores in the DFW area and a large online market,is looking for a long-term, talented, full-time Site Merchandiser and Catalog Manager.
This position will work closely with Senior Management, andis responsible for upholding our customer experiencevalues, merchandising our website, to help growand support our online catalog, and assist in sales.
- Leads team of merchandisers
- Recruits, hires, and trains team of copywriters, analysts, graphic designers, etc.
- Rolls out promotions on site
- Maintains quality of Product Detail Pages (PDPs)
- Manages all email Marketing
- Works with graphic designers to have digital ads made
- Ensures quality of data entry (product descriptions,dimensions, color codes, weights, etc)
- Works with graphic artists to have photos retouched
- Writes ads for Google that increase clicks
- Maintains web content on static pages
- Some social media work
- Very strong English writing and verbal skills
- Experience managing a team
- Experience in merchandising online or offline
- High proficiency working in Microsoft Excel with many rows and columns
- At least 2-3years relevant work experience
- An interest in interior design
- eCommerce experience
- HTML skills preferred
- Proficiency with Adobe Creative Suite (Photoshop, Illustrator)
- Familiarity with front end software
PAY & BENEFITS:
- Based on experience. Will have base salary with unlimited upside potential through aggressive bonuses and commissions
- Possible Remote/Flex Schedule
- Health insurance, vacation, maternity/paternity support & other benefits
- Other great perks!
Applications are only accepted on our website. Please do not call or email.
Growing to a national company in less than a decade, Zuri has two brick and mortar stores in the Dallas area as well as a new website offering shipping nationwide. As an ever expanding brand, you can expect innovative and fresh new pieces as we continually update and add new products to suit your needs. We understand that as styles evolve and change over the years, our customers want a variety of choices, not the same stale, decade-old designs.
Sr. Kinetic Data Service Catalog Implementers ... S3
Multiple: Would like to start with two
Role Description: Design/Implementation/Training/Ongoing Operations & Maintenance on the
Kinetic Data Service Catalog application.Location:
Earliest Start: 11/1/2014
Latest Start: 1/1/2015
Duration: Full Time
W2 or Subcontractor: W2 Employee
Bonus Plan: Company Bonus Plan
Clearance Req’s: TS/SCI / CI Poly
Additional Tools: ServiceNow, HP Service Manager and/or Remedy a plus
Soft Skill Req's: Leadership, Strong Written & Verbal Communication
Beneficial: Knowledge and experience with other ITSM software tools a big plus. Additional ITIL and IS20K knowledge/experience very helpful
Notes: Looking to find a resource that can implement solutions; provide training, conduct daily SW O&M activities, manage customers, and participate in business development.
Our goal is to work in partnership with you, our client, become a trusted advisor and teammate to establish a relationship that provides you and your team with a competitive advantage at both the contract and at the task order levels. NBS' innovative 'Triangle' approach to staffing support provides you, your customer, and your future employee a risk mitigation solution that is second to none.
Hdqc - Business Analyst - Catalog
POSITION PURPOSE Working at the world's fourth-largest retailer mixes the best of many worlds: cutting-edge technologies meet real business needs meets real customers who spend billions of dollars across our stores in North America. What is it like to work at The Home Depot QuoteCenter? We were a startup once upon a time and much of our startup culture still exists: the agility of a small operation, the impact that comes with being a leader in our industry. Our team uses the latest technologies to build new products that facilitate 9-figure project sales at The Home Depot. We invest proactively in our people. The mission of the QuoteCenter product team is to radically reimagine the shopping experience at Home Depot utilizing the latest data tools and web technologies. We are searching for a Business Analyst who is passionate about translating business and technical requirements into solutions. The goal of your efforts in this role is to leverage data to create merchandising programs that streamline the sales process for our associates.This is a full-time permanent role located in Vancouver, Washington. We are seeking someone who has a knack for linking numbers to business opportunities, and who can effectively communicate with and influence stakeholders. Degree in business or similar field required. Experience in Tableau (or other analytical software), SQL, project management a strong plus. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES 20% Plan and lead all phases of a project's life cycle (i.e. feasibility, design implementation, evaluation); this includes extracting the business need; defining the business requirements, understanding the impact on the business, and designing and carrying out the project(s) 10% Serve as liaison between merchandising and finance by facilitating meetings including both departments 10% Mentor other analysts in developing/honing business knowledge and analytical skills 20% Service as a subject matter expert and perform research and/or analysis within assigned projects 20% Multi-task to work on 2 to 4 projects simultaneously, recommending process improvements and making final project recommendations which impact the business 20% Establish and report on metrics of assigned projects to gauge business value NATURE AND SCOPE Reports to a director-level position within merchandising No direct reports, however, the position will be required to mentor others who have the need for assistance ENVIRONMENTAL JOB REQUIREMENTS Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Travel: Typically requires overnight travel 5% to 20% of the time. MINIMUM QUALIFICATIONS Must be eighteen years of age or older. Must be legally permitted to work in the United States. Education Required: The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED. Years of Relevant Work Experience: 2 years Physical
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
Ability to collaborate with management, product strategy and product development teams on vision, strategy and program design.
Work with stakeholders, users and subject matter experts to gain a functional understanding of the application, document business knowledge, collect and prioritize requirements.
Determine operational objectives by gathering information from subject matter experts in the following areas: product development, product strategy, operations, field, and store associates.
Become an expert on current and new product categories and deliver recommendations, strategies, and processes for new programs.
Optimize current programs based on industry trends and management objectives.
Data-driven approach to prioritization and manage product roadmaps in an Agile SDLC.
Ability to complete project plans that identify key issues, approaches and performance metrics.
Plan and schedule project timelines and milestones. Desired Attributes
Experience developing complex technology solutions and performing analysis on feature requirements against system capabilities.
Experience communicating and delivering content to external parties.
Ability to recognize and proactively manage the appropriate content and interactions for dealing with third parties.
Ability to prioritize tasks/objectives with strong organizational and analytical skills.
History of documenting expectations in clear and presentable format.
Experience with various applications and tools, including JIRA, Visio, MS Office, Powerpoint, Excel.
Knowledge of SQL, relational databases, and various analytics tools.
Clear and articulate communication style to partner collaboratively across multiple departments with a consultative approach to assess and solve business problems for internal and external customers. You must build cross-department relationships to further business requirement definition.
Must be successful in a team environment and drive collaborative work initiatives.
Able to be successful in a more ambiguous role with targets and goals that change frequently.
Retail industry experience preferred, not required.
Experience analyzing and visualizing data through BI solutions (Tableau) a plus. Knowledge, Skills, Abilities, and Competencies: Strong project management skills, including strong process orientation, ability to work in a cross-functional team environment Good communication skills, including ability to interact with officers, also needs the ability to negotiate and persuade Strong analytical skills and general understanding of technical concepts Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to handle multiple projects and manage toward deadlines and deliverables Proven leadership skills, including a willingness and ability to be a mentor We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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