Center Point Job Description Sample

Full-time position with competitive wages and excellent benefit package.

DUTIES

JOB KNOWLEDGE AND ROLE RESPONSIBILITIES:
1.Knowledge of age specific developmental factors specific to adult and geriatric residents (i.e. physical, cognitive, and socialization factors) in planning delivery of care.
2.Provides nursing care in accordance with Resident Care Policies and Procedures and ensures the safety and well-being of the residents is maintained.
3.Completes or assists residents with bathing, dressing, hygiene, and grooming in accordance with established Care Plan/ Daily Care Guides.
4.Serves and collects food trays, feeds residents requiring help. provides meal supplements and fresh drinking water as needed.
5.Moves or assists residents in moving to and from bed as necessary, and transports residents using wheelchairs, or assists them with walking, as per Care Plan/Daily Care Guides.
6.Assists in keeping residents' rooms and equipment clean, neat and orderly.

QUALIFICATIONS

SUMMARY OF QUALIFICATIONS:
1.High School Degree and previous Long Term Care Nursing Assistant experience preferred.
2.Possesses a current (not expired or lapsed) Nurse Aide Certification.
3.Is listed on the State Nurse Aide Registry.
4.Has no findings of resident abuse, mistreatment, neglect, or misappropriation of resident property listed on the registry.
5.Must be able to communicate in English, both verbally and in writing, and possess sufficient communication skills to perform the tasks required.

Job Title: Customer Service Associate

Location: Retail Grocery Location

Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.

• Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.

• Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.

• Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.

• Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.

• Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.

• Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

• Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.

• Maintain confidentiality of information.

• Put up discarded or returned merchandise.

• Perform cashier associate duties, as necessary.

• Perform pricing duties, as necessary.

• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.

• Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

• Perform other job-related duties as assigned.

QualificationsMinimum

• Must be 18 years of age.

• High school diploma or equivalency.

• Ability to read, write and speak English proficiently.

• Ability to understand and follow English instructions.

• Authorization to work in the United States or the ability to obtain the same.

• Successful completion of pre-employment drug testing and background check.

Preferred

• Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.

• Possess a proficient working knowledge of office, front end systems and equipment.

• Possess proficient computer skills.

• Possess demonstrated skills in the ability to perform and deliver customer service expectations.

• Demonstrate good organizational skills.

• High standard of integrity and reliability.

Required Behaviors

• Lives the Valuesby embracing the essence of the company demonstrating a commitment to the company's goal and values.

• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.

• Business-drivenshowing passion for the business, delivering results consistently.

• Customer-orientatedby passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.

• People Passionthrough consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.

• Must complete service training within sixty (60) days of position start date.

Job Title: Bagger

Location: Retail Grocery Location

Position OverviewThe bagger is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual effectively packages customer purchases and expedites the flow of groceries from checkout lane to customer's vehicle.Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.

• Assist customers in unloading purchases onto the conveyor belt at the checkout.

• Pack customer purchases in a manner to prevent damages, carry or push groceries in a shopping cart to the customer's car and load groceries into the vehicle.

• Check the price of merchandise in all departments, as needed.

• Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

• Put up discarded or returned merchandise.

• Collect shopping carts from parking lot and other areas and return to designated area.

• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.

• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

• Perform other job-related duties as assigned.

QualificationsMinimum

• Meet legal and company policy age requirements to perform job functions.

• Ability to read, write and speak English proficiently.

• Ability to understand and follow English instructions.

• Authorization to work in the United States or the ability to obtain the same.

• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Valuesby embracing the essence of the company demonstrating a commitment to the company's goal and values.

• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.

• Business-drivenshowing passion for the business, delivering results consistently.

• Customer-orientatedby passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.

• People Passionthrough consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.

Job Title: Cashier Associate

Location: Retail Grocery Location

Position OverviewThe cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual maintains financial responsibility in his/her service lane.Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.

• Listen to and appropriately escalate customer concerns to management with a positive attitude.

• Manage lane according to service standards.

• Inform customers of specials and promotions as requested by company or store management

• Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.

• Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

• Put up discarded or returned merchandise.

• Return carts to shopping cart corral.

• Assist in training new cashiers.

• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.

• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

• Perform other job-related duties as assigned.

QualificationsMinimum

• Meet legal and company policy age requirements to perform job functions.

• Ability to read, write and speak English proficiently.

• Ability to understand and follow English instructions.

• Authorization to work in the United States or the ability to obtain the same.

• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Valuesby embracing the essence of the company demonstrating a commitment to the company's goal and values.

• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.

• Business-drivenshowing passion for the business, delivering results consistently.

• Customer-orientatedby passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.

• People Passionthrough consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.

Job Title: Deli Associate

Location: Retail Grocery Location

Position OverviewThe deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.

• Offer product suggestions when appropriate.

• Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

• Operate department equipment and tools.

• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.

• Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

• Perform other job-related duties as assigned.

QualificationsMinimum

• Must be 18 years of age.

• Ability to read, write and speak English proficiently.

• Ability to understand and follow English instructions.

• Authorization to work in the United States or the ability to obtain the same.

• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Valuesby embracing the essence of the company demonstrating a commitment to the company's goal and values.

• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.

• Business-drivenshowing passion for the business, delivering results consistently.

• Customer-orientatedby passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.

• People Passionthrough consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.

Job Title: Pharmacy Technician

Location: Retail Grocery Location

Position OverviewThe pharmacy technician will assist the pharmacist in the areas of prescription filling, prescription distribution and clerical activities while under the pharmacist's supervision at all times. This position should increase customer confidence and loyalty to the pharmacy by providing consistent operating conditions, courteous and prompt service, and a friendly atmosphere. This role will accurately and courteously express pharmacy policies and procedures to the customers when appropriate.Primary Responsibilities & Accountabilities

• Assist in the preparation of prescriptions including entering patient information (demographics, drug allergies and pharmaceutical history) and prescription orders into the computer for processing.

• Assist pharmacist in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, labeling and pricing the prescription.

• Provide first class customer service by greeting customers as they enter the pharmacy, keeping the pharmacy clean and inviting and answering the phone in a courteous manner.

• Assist pharmacist in the preparation, reconciliation and billing of third party insurance claims and in the re-billing of rejected third party claims.

• Assist in checking and removing out-of-date product as instructed by the pharmacist.

• Order, receive, rotate and store product to assure quality controls.

• Reconcile daily merchandise orders.

• Maintain confidentiality in compliance of federal HIPPA regulations.

• Organize and file records.

• Maintain all product labels, signs and prices aligned with product.

• Keep work area clean, orderly and free from safety hazards; report hazards to store management.

• Perform price checks for customers and associates, as needed.

• Operate the cashier terminal, credit card machine and electronic signature capture device when checking out customers; collect proper payment for merchandise.

• Perform other job-related duties as assigned.

QualificationsMinimum

• Must be 18 years of age.

• Certified Pharmacy Technician: Successfully complete the Pharmacy Technician Certification Board (PTCB) exam.

• Pharmacy Technician (Non-Certified): no certification required.

• Ability to read, write and speak English proficiently.

• Ability to understand and follow English instructions.

• Authorization to work in the United States or the ability to obtain the same.

• Successful completion of pre-employment drug testing and background check.

Preferred

• Possess good telephone skills and complete cashier training.

• Ability to understand and operate the computer in the pharmacy.

• Possess and exercise good attention to detail and accuracy.

Required Behaviors

• Lives the Valuesby embracing the essence of the company demonstrating a commitment to the company's goal and values.

• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.

• Business-drivenshowing passion for the business, delivering results consistently.

• Customer-orientatedby passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.

• People Passionthrough consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.

• Must be registered with the Board of Pharmacy in the state employed.

Job Title: Grocery Associate

Location: Retail Grocery Location

Position OverviewThe grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.

• Offer product suggestions when appropriate.

• Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

• Operate department equipment and tools.

• Assist with receiving vendor merchandise.

• Unload truck deliveries promptly.

• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

• Perform other job-related duties as assigned.

QualificationsMinimum

• Meet legal and company policy age requirements to perform job functions.

• Ability to read, write and speak English proficiently.

• Ability to understand and follow English instructions.

• Authorization to work in the United States or the ability to obtain the same.

• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Valuesby embracing the essence of the company demonstrating a commitment to the company's goal and values.

• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.

• Business-drivenshowing passion for the business, delivering results consistently.

• Customer-orientatedby passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.

• People Passionthrough consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.

Job Description: Summary

Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness.

Do you love . . . investigating losses from beginning to end?

Are you energized . . . by teaching and training fellow associates on how to prevent shortage?

Do you enjoy . . . working with a cross functional team of executives and leaders of a store?

Job Description

ACCOUNTABILITIES

DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS

• Identifies theft trends within assigned location

• Develops and implements theft prevention strategies to reduce exposure

• Develops and implements store awareness programs addressing theft, safety, inventory and shortage control

• Oversees the stores Electronic Article Surveillance (EAS) and product protection programs

• Conducts internal investigations in compliance with Kohl's guidelines

• Conducts surveillance and apprehension in compliance with Kohl's guidelines.

• Conducts operational audits to ensure best practice compliance

ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS

• Assesses operational and shortage control procedures

• Communicates assessment results to store management

• Conducts inspections to ensure store is in compliance with Kohl's policies and procedures

• Works to create a culture of honesty and impression of control in the store

DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES

• Supervises Loss Prevention Officers and Loss Prevention Service Specialists

• Maintains customer service awareness

• Communicates new and updated policies

• Recruits and trains new LP Associates

• Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals

QUALIFICATIONS

REQUIRED

• Strong interpersonal communications skills

PREFERRED

• Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement

• Knowledge of surveillance and apprehension techniques

• Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs

Company Overview

Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together!

Job Details

GENERAL SUMMARY:

The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate include assisting customers in locating and purchasing merchandise, operating the cash register, stocking merchandise, recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provide excellent customer service, greet and assist customers.

• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.

• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.

• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Qualifications

KNOWLEDGE and SKILLS:

• Effective interpersonal and oral communication skills.

• Understanding of safety policies and practices.

• Ability to read and follow planogram and merchandise presentation guides.

• Knowledge of basic cash handling procedures.

• Basic mathematical skills.

• Ability to perform cash register functions.

• Ability to stock merchandise.

WORK EXPERIENCE and/or EDUCATION:

High school diploma or equivalent preferred.

WORKING CONDITIONS:

• Frequent walking and standing

• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise

• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers

• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

• Occasional climbing (using step ladder) up to heights of six feet

• Fast-paced environment; moderate noise level

• Occasional exposure to outside weather conditions

Dollar General Corporation is an equal opportunity employer.