Central Office Operator Job Description Sample

JOB SUMMARY

The Dish Machine Operator (DMO)/Utility is responsible for maintaining the cleanliness and sanitation of all glassware, tableware, and cooking utensils/vessels by using both mechanical and manual cleaning methods in accordance with Ruby Tuesday standards. DMO/Utility communicates with and supports the Garden Bar Specialist to ensure the Garden Bar is always 100% stocked. Breaks down the Garden Bar and dish machine area following Ruby Tuesday procedures

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.

• Take pride in his/her appearance while adhering to the Ruby Tuesday Dress & Appearance Policy.

• Follow all safety and sanitation guidelines at all times.

• Rinse, wash, sort, and stack glassware, tableware, and cooking utensils/vessels by using both mechanical and manual cleaning methods; return dishes and cooking utensils/vessels to the line or the proper storage location.

• Set up, maintain, and break down the garden bar and dish area, including assembling/ disassembling the dish machine.

• Support the Garden Bar Specialist by preparing items for service for garden bar according to specifications.

• Wash and clean fruit and vegetables for peeling, dicing, shredding, or slicing using kitchen hand-utensils and electric equipment.

• Measure and assemble ingredients and cooked items according to Ruby Tuesday recipes and menu specifications.

• Ensure the highest quality preparation and presentation of food items served on the garden bar.

• Complete specific cleaning responsibilities and station maintenance including, but not limited to, the walk-in refrigeration, prep, and dry storage areas.

• Dispose of trash and debris according to Ruby Tuesday procedures.

• Maintain clean, stocked, and sanitary restrooms through regular restroom checks.

• Clean and maintain the cleanliness of carpeted and non-carpeted floors according to Ruby Tuesday standards and procedures.

• Clean, roll, and unroll kitchen mats.

• Sweep up trash around exterior of restaurant. Deck scrub walk ways and back dock area.

• Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift.

• Position requires slip-resistant shoes.

EDUCACION Y/O EXPERIENCIA

Es preferible tener Diploma de la Escuela Secundaria o Equivalencia de la Escuela Secundaria.

REQUERIMIENTOS FISICOS

Esta posicion requiere asistencia regular; requiere la habilidad de estar parado o estar caminando por varias horas a la vez; frecuentemente requiere oir, hablar, caminar, gatear, trepar, estar parado, tener que alcanzar, doblarse, mantener balance, arrodillarse, agacharse, levantar y transportar objetos de hasta 50 libras de peso, requiere la habilidad de tolerar cambios de temperatura significativos y la frecuente inmersion de las manos en agua y/o en soluciones para sanitizar. Habilidades especificas de vision requeridas para este trabajo incluyen vision de cerca, vision de lejos, vision de color, vision periferica, percepcion de profundidad y la habilidad de ajustar el enfoque.

Nota: La descripcion del trabajo refleja la asignacion de las funciones esenciales de la posicion actualmente, pero no prescribe o restringe tareas que puedan ser asignadas. Las funciones esenciales estan especificadas, pero estan sujetas a cambio en cualquier momento por varias razones. Incluyendo discrecion gerencial.

Description

YOU:

• are really interested in electric cars
• appreciate a good debate, even with your boss
• are proud of your compost pile
• figure out how to fix it, not who's to blame
• have pulled recyclables out of the trash
• prefer real news to fake news

WE:

• like real food
• aren't afraid to make mistakes and learn from them
• care more about your intelligence and values than your experience
• offer employees subsidies to purchase electric cars
• give employees a 30% discount on all purchases

If this sounds like you, please read on!

The Accurate Purchasing Manager is responsible for leveraging knowledge from tracking metrics to fixing purchasing problems at the store level. Departments include Grocery, Produce, Wellness, Naked Lunch, Bakeshop, and Witches' Brew. This position reports directly to the CEO.

Specific responsibilities include:

Developing & utilizing reporting and metrics to identify purchasing & shrink problems

Communicating purchasing & shrink problem areas and solutions to Regional Store Managers (RSMs) & Department Specialists

Developing tools & Standard Operating Procedures (SOPs) which increase the accuracy of purchasing. Collaborating with VPs & CEO to determine if operationally realistic and easily utilized.

Co-managing Department Specialists with RSMs

Working with RSMs & Department Specialists to implement store roll-outs of purchasing tools & SOPs

Requirements

Must have:

Proven analytical skills

High-level problem-solving capabilities

Exceptional communication & interpersonal skills

Strong organization skills

A positive attitude, 'can-do' spirit

Must be:

Adaptable

Comfortable creating new processes

Able to manage multiple projects through communication, prioritization, and execution

A high achiever

Desired knowledge, skills, and abilities:

Well versed in Catapult (or other comparable Point of Sale System)

Advanced in Excel

Very comfortable parsing data from multiple sources

Previous experience managing teams strongly desired

JOB TITLE: Risk Management Assistant

WAGE/HOUR STATUS: Nonexempt

REPORTS TO: Director of Risk Management

PAY GRADE: Para- 060 (230 days)

DEPARTMENT: Risk Management

DATE REVISED: 04/2019

PRIMARY PURPOSE: To provide administrative support to the Department, including the Risk Management Consultant, with secretarial and clerical duties related to various committees/meetings, minutes, correspondence, presentations, safety bulletins, hearings, human resource matters, presentations, meetings and other risk management items as directed by supervisor on a daily basis, having regard to tight time lines and often competing priorities.

QUALIFICATIONS:

Education/Certification:

• High School Diploma or GED required

• Some college or equivalent work experience preferred and/or office management preferred

• TASBO certification, or willingness to obtain within 2 years of entering the position

• Handles sensitive/confidential information and/or data with a high degree of discretion

• Strong organizational, project management and problem-solving skills

• Strong interpersonal skills to work effectively with colleagues, service providers and the general public

• Strong verbal and written communication skills

• Thorough with the ability to demonstrate meticulous attention to detail

• Ability to prioritize and effectively organize a daily workload by priorities and meet deadlines in a fast-paced, quickly changing environment

• Positive, upbeat, self-motivated and "can-do" attitude

• Possess knowledge of Texas Department of Insurance – Division of Workers' Compensation laws and rules

• Possess strong, professional verbal and non-verbal communication skills

• Demonstrated proficiency in the advanced features of generally used office software including MS Windows (Word, Excel Advanced, Outlook, Adobe Pro, Power Point)

• Possess knowledge of basic medical terminology

• Bilingual English/Spanish speaking preferred (oral and written)

Experience:

Three (3) to five (5) years of administrative support experience or other equivalent experience or background

MAJOR PERFORMANCE RESPONSIBILITIES AND DUTIES:

Administrative/Secretarial Document Preparation
1.Assist with gathering of documents from a variety of district sources such as attorneys, medical personnel, and others for the purpose of providing information to process Public Information Act Requests, subpoenas, etc.
2.Perform various computer/word processing responsibilities including correspondence, minutes of various committees, various presentation materials, publications and booklets.
3.Maintain office supply inventory; check stock, anticipate and place orders.
4.Maintain and distribute electronic and paper databases for Risk Management Bulletins, Safety Notifications, and Liability Insurance.
5.Maintain filing system for the Risk Management Department.

Information Management/Claims Processing
1.Assist with preparation of documentation needed for unemployment hearings.
2.Responsible for injury intake –coordinating treatment and claim submissions for assigned clusters (East or West campuses, Auxiliary, Facilities, etc) and follow through with documentation and updating of information in Workers' Compensation files in accordance with the Texas Workers' Compensation Act.
3.Receive and process ADA (Americans with Disabilities Act) accommodation requests for assigned clusters (East or West campuses, Auxiliary, Facilities, etc). Must adhere to strict timelines.
4.Advise district staff, medical providers, and TPA regarding Workers' Compensation procedures.
5.Assist with compliance relative to Workers' Compensation and ADA (Americans with Disabilities) requests, ensuring documents are accurate and meet District policies and follow state and federal guidelines.
6.Maintain IISD vehicle database for insurance purposes.
7.Monitor lost time Workers' Compensation claims for Payroll purposes and district leave accounting.
8.Monitor third party claim handling activities.
9.Assist with providing documents for Public Information Act Requests, subpoenas, etc.
10. Initiate work orders for hazards reported through IISD safety reporting system.
11. Assist with compiling accurate data for periodic, monthly, and annual Risk Management reports.
12. Appropriately handle confidential matters/information discreetly and professionally.

Coordination and Logistics
1.Coordinate registration and travel arrangements for the department supervisor.
2.Coordinate conference/meeting facilities and materials as required.

Receptionist/General Office
1.Provides back-up for the Administration Building receptionist (front and back door). These duties include assisting member board trustees and visitors when attending functions on-site.
2.Other related duties as assigned.

EQUIPMENT USED:

Computer, printer, copier, fax, scanner, telephone, calculator

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors: Must maintain emotional control and exercise reasoning and problem solving skills while under stress. Must demonstrate ability to communicate effectively (verbal and written). Should be able to interpret procedures and analyze data for decision-making. Frequent in-district and occasional in-state travel. Occasional prolonged and irregular hours.

Safety: Contribute to the prevention of accidents and injuries by observing safety rules and District policy, practicing the principles and skills taught in safety training, wearing personal protective equipment as required, reporting injuries and incidences immediately to supervisor, and being proactive in the ongoing efforts to improve and maintain workplace safety.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job purpose:

Supports the Chief of Staff in writing, editing, designing and coordinating the production of district communications. Assists in the planning, scheduling, coordinating and staffing special system and/or media events for the district.

Duties and responsibilities:
1.Assists in the preparation of communications and public relations materials to include news releases, brochures, flyers, presentations, newsletters, and other information as appropriate/needed.
2.Attends Board of Education meetings and prepares official minutes of the meeting. Also, prepares invitations, certificates, and presentations for Board recognitions at the meetings.
3.Assists in the writing and graphic design of promotional or informational materials for printing and distribution.
4.Maintains district website and supports school webmasters.
5.Assists with social media communications for district.
6.Coordinates school-community and employee meetings (includes after hours).
7.Responds to requests for information about the district and compiles district information packets.
8.Maintains database records and files including mailing lists and publication distribution information.
9.Provides photographic support district-wide, attends on-site functions as needed, and assists in the maintenance and development of an up-to-date photographic library to meet district communications/marketing project needs..
10. Shoots and edits video productions, as needed.
11. Other duties as assigned.

Qualifications:
1.Bachelor's degree in communications, public relations or related field
2.Demonstrated excellent oral and written communications skills
3.Experience with graphic and web design, and social media management
4.Advanced computer proficiency with Microsoft software programs (Word,
5.Publisher, PowerPoint, Excel); Adobe InDesign, Photoshop; audio/visual equipment
6.Ability to effectively collaborate and communicate with other employees, administrative personnel, and the public
7.Ability to shoot and edit video using appropriate software
8.Ability to organize and coordinate meetings and events
9.Advanced interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Work Calendar:

This positions works 225 days.

LCMC HEALTH MISSION STATEMENT: For care.

For community. For you. LCMC Health is a Louisiana-based, not-for-profit healthcare system serving the needs of the people of Louisiana, the Gulf South and beyond.# LCMC Health currently manages award-winning hospitals including Children#s Hospital New Orleans, Touro Infirmary, New Orleans East Hospital, University Medical Center New Orleans and West Jefferson Medical Center.

POSITION SUMMARY:

#(Briefly describe the overall purpose of this position - Why does it exist and how does it contribute to the overall organization.) As a key leader in the Revenue Cycle, this position contributes to LCMC Health#s financial strength, compliance and overall performance by serving in a directorial capacity for all Central Business Office (CBO) functions for Physician Services.# As such, this position is responsible for integrating, monitoring and facilitating improvement in the overall quality, timeliness, completeness and accuracy of CBO processes (such as Accounts Receivable management, claims management, billing, cash management, and reporting) for all physicians, physician groups and practices served by the organization.# This individual is responsible for ensuring adherence to applicable governmental and payer regulations, as well as maintaining a CBO compliance plan.# The incumbent assumes responsibility for operational management, as well as administrative and fiscal matters pertaining to the CBO for Physician Services.

KEY RESPONSIBILITIES:

(Use bullets for specific responsibilities) Supervises all members and facets of CBO operations for physician services. Provides direction of CBO management by outlining operational goals and initiatives.

Recruits, selects, develops, retains and motivates staff to ensure the maintenance of a highly credentialed and competent team. Creates opportunities for professional growth among CBO staff. Develops long term strategies to meet the expanding and changing needs of the organization.

Creates the strategic direction for the CBO, Physician Services across the health system with an approach centered on maintaining and improving accuracy and efficiency. Responsible for the fiscal management of all Physician CBO operations organization-wide, including the creation of annual operating budgets and monitoring of expenditures. Participates in the drafting and final approval processes of CBO policies and procedures.

Responsible for the development and administration of CBO technological systems, including the planned implementation of Epic. Guarantees that technology used within the department remains updated; continually evaluates alternative or additional solutions that may further increase accuracy, efficiency, and/or compliance. Develops the internal controls which allow for effective use of Epic and other financial systems related to reporting of physician productivity, employee productivity and physician and practice management metrics.

Responsible for setting standards and evaluating performance of CBO operations across all entities to ensure quality and productivity standards are met. Directs the preparation of management reports which profile physician practice revenue cycle performance. Analyzes the impact of environmental changes in managed care, health care reform, and government payment systems on financial operations.

Collaborates with other system leaders to establish accountability and coordination between the CBO and LCMC Health#s other clinical and administrative departments. Ensures that all current CBO operations are in accordance with relevant regulations and standards. # The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position. Highly skilled experience and knowledge of Windows-based software required, including but not limited to Microsoft Windows, Outlook, Excel and Access.

Proficient skills to collect, organize and analyze data, produce actionable reports and recommend improvements and solutions. # # REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Strong knowledge in the areas of patient registration, billing, accounts receivable management, cash management, managed care contractual terms and requirements, health insurance practices, wage and hour regulations, basic accounting including AR reserve analysis, and industry standards for healthcare revenue resolution. Demonstrated proficiency in using Windows-based software, including but not limited to Microsoft Windows, Outlook and Excel; database skills highly desired.# Strong knowledge of practice management and billing software required, experience with Epic desired.

Strong analytical abilities and problem-solving skills. Proven ability to collect, organize and analyze data, produce actionable reports, and recommend improvements and solutions. Excellent oral, written and interpersonal communication skills.

Exceptional leader with ability to foster staff motivation and a productive working environment. Proven abilities related to project planning, management, and prioritization.# Ability to adapt to change and handle challenges proactively and with pose. Ability to effectively collaborate with physicians and managerial staff at all levels. # EDUCATION/EXPERIENCE/LICENSURE:

Education:# Bachelor#s degree in Health Services or Business Administration required, but may substitute any equivalent combination of secondary education and training that provides the desired knowledge, skills and abilities required for the position.# Master degree desirable. Experience: #Five (5) years of Patient Financial Services experience required.# Three (3) to five (5) years# experience in CBO and/or PFS management required.# Certification/Licensure:#

QUALIFICATIONS:

• High school diploma or GED equivalency.
  2.Experience in secretarial/clerical work.

• Demonstrated knowledge of basic office procedures.

• Demonstrated knowledge and skill of computer functions and operation, keyboarding, accounting and other related secretarial skills.

• Demonstrated effective and stable interpersonal relationship with public and staff.

• Such alternatives to the above qualifications and the District may find appropriate and acceptable.

REPORTS TO:

Human Resource Manager or designee

JOB GOAL:

Responsible for the front office reception desk, receiving and directing telephone calls and visitors. To assist administration, staff, and visitors in any way necessary with attention devoted to assisting the Human Resource Office.

PERFORMANCE RESPONSIBILITIES:

• Work cooperatively with colleagues, supervisors and administrators.

• Demonstrate a professional demeanor and practice good telephone etiquette.

• Follow district policies and administrative rules and regulations.

• Complete assignment(s)/work as assigned.

• Maintain open communications and cordial public relations.

• Maintain a personal and professional appearance.

• Report immediately the presence of any visitor(s) displaying unusual behavior.

• Type correspondence and reports as may be required.

• Receive all mail for Central Office or School staff, and distribute to the appropriate person, department and/or mailbox.

• Maintain a daily calendar of events and schedule meetings in Central Office/school(s).

• Take complete and accurate messages for personnel when needed.

• Maintain a complete and current listing of all school personnel and their telephone numbers.

• Maintain a regular filing system.

• Receive and direct the public in a courteous and positive way. Deals with requests for information courteously, promptly and efficiently.

• Abide by the code of confidentiality.

• Keep a well-managed and well-organized work station. Executing routine tasks efficiently.

• Other tasks as may be deemed appropriate and necessary by the Superintendent/Human Resource Manager or designee.

ADDITIONAL RESPONSIBILITIES:

• Utilize the computer for various programs, i.e. district-wide mail out list, applications, etc.

• Distribute and accept paper applications for employment.

• Maintain applications of all applicants, both electronically and a paper file.

• Ensures that application files are properly maintained.

• Ensure electronic online applications are maintained and supported.

• Provide the Human Resource Department with effective clerical support.

PHYSICAL REQUIREMENTS:

Sitting, standing, lifting or carrying (up to 20 pounds), reaching, squatting, and kneeling may be required.

EQUIPMENT/MATERIAL HANDLED:

Must know how to properly operate or be willing to learn to operate all multi-media equipment including current technology.

WORK ENVIRONMENT:

Work in an office environment with varying degrees of noise, temperature and air quality. Interruptions are routine. Flexibility and patience are required. Must be self-motivated and able to complete job assignment without direct supervision.

SALARY:

Salary to be established in accordance with current salary schedule.

TERMS OF EMPLOYMENT:
12 months, 8 hours daily with an hour for lunch.

EVALUATION:

Performance of this job will be evaluated in accordance with provisions of the District's policy on evaluation of Support or Professional Personnel.

Job Description:

POSITION SUMMARY: Answer, assess needs, and properly direct for all incoming calls; greet and assist all visitors to company headquarters. Assist Human Resources team with assigned tasks and projects, and occasionally assist central office and administrative staff with projects and correspondence. Provide other support to HR team and occasional support to other central office departments as needed.

ESSENTIAL JOB FUNCTIONS:

• Create positive experience for visitors, people receiving services, and employees through professional conduct and customer service at the front desk. Ensure front desk and lobby area are welcoming, aesthetically pleasing, safe, and friendly for all guests.

• Assist HR team with scanning, filing, and file maintenance of personnel-related documents including the electronic storage and management of records.

• Audit and help keep employee and benefits files in compliance.

• Provide clerical assistance and support as needed by the HR department and occasionally other central departments. Assist with projects, packets, correspondence, filing, mailings, and communications, and other various administrative duties.

• Coordinate the organization's Way To Go employee recognition program and training of site coordinators.

• Maintain HR related InSite pages maintain up-to-date content on the organization's intranet.

• Receive and screen HR office and central office telephone communications ensuring callers are directed to the appropriate destination in a timely fashion. Assist with communications involving other company-wide or building-wide information.

• Schedule and coordinate meetings and rooms.

• Maintain each consumer's and employee's right of confidentiality and privacy.

• Help to maintain and update resources manual for Dickenson front desk.

• Understand, support, adhere to, and help enforce safety protocols for the front desk and building to help ensure a safe environment.

• Be generally available to assist with team needs.

• Perform other duties as assigned.

Job Requirements

EDUCATION: Minimum of high school diploma or equivalency. Some college or post-high school education preferred.

EXPERIENCE: Minimum of one-year previous related office, administrative assistant, and/or customer service experience required. Experience with Laserfiche, UltiPro, MS Office, InSite preferred.

SKILLS AND COMPETENCIES:

• Flexibility in moving from task to task

• Exemplary customer service, professional appearance and demeanor, effectively interact with public and consumers while maintaining composure during stressful situations.

• Good attendance - as this is a front-desk role, where the employee must be present to effectively perform the job duties.

• Self-direct, think critically and problem solve

• Ability to prioritize multiple tasks

• Ability become proficient in a variety of software including but limited to: MS Outlook, Word, PowerPoint, Insite, Laserfiche, UltiPro, etc.

• Type 60 WPM, computer experience with email, database/spreadsheets, scanning, word processing, and similar programs.

• Experience answering and handling phone calls via a multiple-line phone system.

SUPERVISORY RESPONSIBILITIES: None

MACHINES AND EQUIPMENT TO BE USED: Computers, scanners, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. May require lifting up to 40 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

WORKING CONDITIONS: Work hours will typically occur during the M-F 7:50AM-4:50PM period.

Manager Business Operations

• FT - Denials Prevention

• Central Business Office

• INTEGRIS

Position Summary:

The System Operations Manager oversees the day-to-day operation of the System business office and assigned personnel, helps to define and accomplish goals and objectives, achieves departmental budgets, helps to enforce policies and procedures, determines standards of quality and excellence, and ensures customer satisfaction. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

Essential Functions:

The System Operations Manager's responsibilities include, but are not limited to, the following:

• Monitors the accuracy of billing, cash posting, adjustments and collection activity and the production of staff for the INTEGRIS Health system

• Collaborates with other departments at all INTEGRIS Health facilities to ensure accurate information needed for account resolution

• Handles high level correspondence and takes necessary action in reference to accounts at all system hospitals

• Makes recommendations and obtain approvals for special settlements on accounts

• Manages supervisor staff, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed

For JTRH only:

• Coordinates with appropriate INTEGRIS Health departments as well as external entities regarding coding, compliance, and/or billing issues related to the provision of rehabilitation services

For NZTI only:

• Assists Providers and staff with billing processes, coding, cost reporting issues. EPIC expert for NZTI finance

• Monitors billing to assure it is handled appropriately to comply with CMS and Medicare Cost Reporting requirements

• Monitors Financial operations in regard to revenue and expense, capital and operational budgeting, business planning, financial processes and procedures

• Monitors Patient financial approval process, provides input for single case agreements and Transplant/VAD contracts

• Prepares cost/benefit analysis, proformas, and special reports as necessary with assumptions and recommendations to assist with managerial decisions.

Accountability:

The System Operations Manager reports to the System Director Central Business Office.

For JTRH only: Reports to Administrative Director Jim Thorpe Rehabilitation

For NZTI only: Reports to Administrative Director NZTI

Required Physical Demands (Subject to Reasonable Accommodation):

Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time

Standing/Walking: Occasionally; activity exists up to 1/3 of the time

Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)

Talking (Must be able to effectively communicate verbally): Yes

Seeing: Yes

Hearing: Yes

Color Acuity (Must be able to distinguish and identify colors): No

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Low exposure to hazardous risks. Potential for bodily injury related to lifting. Exposed to constant interruptions and/or noise due to close proximity of workers.

Job Code: 0707

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

• Bachelor's degree or 5 five years experience in billing, collection, accounts receivable or a related field

• Knowledge of large main frame computerized information systems and personal computer systems

• Extensive knowledge of insurance billing procedures, accounts receivable functions, hospital collection policy, third party regulations and federal requirements

• Must be able to communicate effectively in English (Verbal/Written)

• This job requires the incumbents to operate a INTEGRIS owned vehicle OR personal vehicle (non INTEGRIS owned) and therefore must have a current Oklahoma State Drivers License

For NZTI only:

• Bachelor's degree required

• Master's degree and coding certification preferred

• 4 years' experience in transplant required

• Previous supervisory and management experience preferred.

• Extensive knowledge of physician and hospital billing practices and procedures, coding, Medicare cost reporting requirements,

One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Foundations Recovery Network's mission is to be the leader in evidence-based, integrated treatment for co-occurring mental health and substance use disorders through clinical services, education and research. This role will be located at your regional office in Brentwood, TN. Foundations Recovery Network is part of the behavioral division of UHS.

POSITION SUMMARY

Responsible for supervision of and coordination of multi-facility cash collections; primary interface with facilities and payors for the tracking, aging, reporting and collection of all accounts receivable; creating, maintaining and enhancement of patient accounting systems; eventual billing of all patient accounts in a timely and efficient manner.

This opportunity provides the following:

• *UHS is Challenging and rewarding work environment

• Growth and development opportunities within UHS and its subsidiaries

• Competitive Compensation

• Excellent Medical, Dental, Vision and Prescription Drug Plan (if applicable)

• 401k plan with company match (if applicable)

• Generous Paid Time Off

Job Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and coordinate the revenue cycle process to include charge entry, billing and collections.

• Ensures adequate processes and electronic systems are in place for the Admissions Center and the facility BOMs to accurately calculate deductibles, co-payments, transportation, and fees.

• Provides coaching and scripting as needed for facility BOMs regarding effective, yet customer oriented, cash collection conversations.

• Manages and develops a team of assigned patient account representatives.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of philosophies, practices, policies and outcomes of models of treatment, recovery, relapse prevention and continuing care for dually diagnosed populations.

• Ability to communicate effectively both verbally and in writing.

• Excellent organizational skills with ability to prioritize workload.

• Demonstrates ability to secure relevant information, relate and compare data and identify issues.

• Ability to work toward results and complete what is started with a sense of urgency.

• Team oriented demonstrating ability to work collaboratively.

• Demonstrates ability to develop skills and competencies of subordinates.

• Understands need for and maintains appropriate confidentiality at all times.

• Represents the company in a manner which conveys a professional, courteous, caring and cooperative attitude.

• Utilizes an open, non-judgmental, non-discriminatory and professional approach when dealing with co-workers and patients.

EDUCATION AND EXPERIENCE

• Bachelor's Degree in Finance, Accounting or related field preferred

• Minimum of 5 years in management within a business office environment

• Prior experience collecting focus accounts receivable

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Long periods of sitting in one location

• Constant use of computer requiring manual dexterity

• Ability to read, write and analyze detailed information.

• Limited overnight travel – approximately 10 – 20 %

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.