Central Office Operator Job Description Sample

Vanguard's Human Resources (HR) department uses defined HR principles to connect all processes and policies back to our mission and vision statements. HR integrates empathy and crew focus into every task – whether it's developing and implementing policy, creating compensation and benefit strategies or enriching company culture. Supporting our 14,000+ crew members worldwide, HR includes such functions as:

Total Rewards

Culture and Inclusion

Employee Relations

Talent Acquisition

HR Communications, Reporting and Technology

Leadership Development

Vanguard University ®

Vanguard has an exciting opportunity for an HR Project Manager with proven HR PM experience for a position in our Human Resources team. A PMP certification is highly preferred. This PM will manage high visibility, highly strategic projects for the HR organization.

This person will drive the effective and sustained implementation of the myHR transformation program, standup, and ongoing maintenance of service delivery in the new operating model, and collaborate with key stakeholders to refine HR processes and practices. They will conceptualize and drive the development and implementation of robust process quality controls and operational risk management activities across the division.

Duties and Responsibilities
1.Plans and manages PMO Projects across HR to ensure maintenance of appropriate business service levels, effective and sustained implementation of the new HR operating model, support of process quality controls and operational risk management, and realization of opportunities for improvement in HR processes, practices, governance mechanisms, and associated documentation subsequent to launch of the future state new HR. Anticipate and assess business needs and objectives through planning and consultation. Define and document project scope and objectives, and communicate progress, issues, and solutions to management and business project clients and stakeholders to obtain their input as appropriate. Work closely with PMO, HR Technology and HR Reporting leads to develop and implement short and long-range goals for the department including stewarding process documentation broadly to address business needs.
2.Leads and directs project work and team members to effectively meet service objectives across skills while meeting project schedules and deliverables. Communicates with and utilizes tools to coach team members.
3.Develops and implements changes to departmental policies and procedures to meet changing business needs [i.e. changes to PTO or staff scheduling policies(flex-time, part-time)]. Works closely with supervisors to develop and implement staffing and operational plans, including contingency and disaster recovery planning. Participates in the development of short and long range goals for the department.
4.Leads the governance and stewardship of HR data for the organization. Collaborate with the HR Policy & Risk Management Lead and Specialist to ensure HR data is defined and has the appropriate classification and categorization. Support the Project Management Office Lead to determine legal requirements for HR data and provide input to CR&C CoE on global policies that address legal, risk, business and third party requirements.
5.Collaborates with the PMO Lead to lead operational risk management activities for the HR organization, globally. Executes against standards and expectations from a business continuity, compliance and regulatory requirements standpoint. Support the Project Management Office Lead to assess, identify, report and monitor operational risks and to develop key risk indicators. Supports formal risk reviews and audits. Identify and implement appropriate risk management and mitigation strategies and communicate to stakeholders.
6.Provides leadership support, as needed, to the PMO Lead to deploy the PMO team. Proactively identify and fulfill opportunities for learning and professional development in order to enhance services provided as part of this program.
7.Supports global HR process owners to maintain global governance of HR service delivery. Liaise with appropriate stakeholders, including regional HR leaders, to ensure appropriate documentation of process steps and revisions in line with regulatory requirements and leadership decisions. Ensure alignment of process changes with the broader operating model strategy and implementation plan. Works with global process owners and other stakeholders within HR to develop and implement process improvement activities.
8.Leads vendor audits and partners with the Vendor Management Lead and Specialists to manage governance related to vendors. Conduct formal risk reviews and audits in conjunction with partners in IT and the business (e.g., BAM, InfoSec, Risk, Procurement, Internal Audit, etc.). Monitor data governance in Vanguard-vendor data transfers. Analyze audit findings around vendor management and work with Vendor Management team to identify solutions. Review vendor adherence to regulatory and risk standards (e.g., ensuring appropriate reporting and timing of audits, etc.).
9.Continually develops project management, process quality, risk management and data governance acumen, maintaining awareness of the portfolio of HR services, policies, and procedures, using the Project Management Office as a platform to explore the breadth of HR and to develop professionally. Actively participate in coaching and development opportunities with the Project Management Office Lead (e.g., acumen-building sessions with CoEs, Crew Central partners, and business stakeholders).
10. Participates in special projects and performs other duties as assigned.

Qualifications

• Undergraduate degree or equivalent combination of training and experience. Master's degree preferred.

• Minimum of five years of business and/or HR experience

• Understanding of HR processes and policies

• Advanced knowledge of HR and data governance

• Proven teamwork capabilities, strong relationship management and interpersonal skills

• Strong project management, planning and organizational skills

• Strong oral and written communication skills

• Excellent project management skills, including planning and organizational skills

• Attentive to details and deadlines; ability to manage multiple initiatives

• Ability to effectively work independently and identify when to engage others

Additional information:

• There is one position available at either the S2 or the S3 grade level and will be filled with the most qualified candidate.

• Are you a passionate and experienced project manager? Do you have an interest in HR? Do you enjoy working on a small, dynamic, and high-performing team? Then look no further than the HR PMO. We are seeking candidates who can deliver exceptional project outcomes, build strong relationships, and utilize their strong interpersonal and communication skills to create a positive impact on teams and with sponsors.

The team provides project management support for the HR division. Why you would be interested:

• You love project management.

• You have interests in HR.

• You enjoy working closely with people from across all job functions and levels.

• You have strong strategic thinking skills.

• You are a team player!

• Vanguard is not offering visa sponsorship for this position.

JOB TITLE: Principal

WAGE/HOUR STATUS: Exempt

REPORTS TO: Superintendent

PAY GRADE: As approved by Board of Trustees 220 days (Early Childhood)
220 days (Elementary)
225 days (Secondary)

DATE REVISED: September, 2013

This position is eligible for a Chapter 21 contract.

PRIMARY PURPOSE: The principal shall direct and manage the instructional program and supervise operations at the campus level, provide instructional leadership to ensure high standards of instructional service, direct the implementation of District policies and instructional programs, and manage the operation of all campus activities.

QUALIFICATIONS:

Minimum Education/Certification:

• Master's Degree

• Valid Texas Administrator's Certificate

Special Knowledge/Skills:

• Working knowledge of curriculum and instruction

• Ability to evaluate instructional programs and teaching effectiveness

• Strong communications, public relations, and interpersonal skills

Minimum Experience:

• At least three (3) years of successful experience as a classroom teacher

• Prior experience in instructional leadership roles

MAJOR RESPONSIBILITIES AND DUTIES:

Instructional Management:
1.Administer and integrate all instructional programs
2.Plan, implement, and evaluate the curriculum on a systematic basis
3.Provide instructional resources to support the accomplishment of instructional goals
4.Evaluate and recommend improvements in the purpose, design, and implementation of the instructional program

School/Organizational Climate:
5.Provide an environment conducive to learning
6.Reinforce desired behaviors for students and staff
7.Establish and maintain an environment conducive to positive staff morale

School/Organizational improvement:
8.Establish through a collaborative process a vision for a campus mission
9.Develop campus performance objectives and an improvement plan through collaboration
10. Develop, maintain, and use information systems necessary to address campus performance objectives including all academic excellence indicators

Personnel Management:
11. Interview, select, and orient new staff
12. Recommend employment, transfer, retention, and dismissal of staff [See Board Policy DK, DF series]
13. Define expectations for staff performance
14. Use developmental supervision with all staff
15. Develop leadership among the staff
16. Delegate personnel management functions as appropriate
17. Complete personnel management reports in a timely manner

Administration and Fiscal/Facilities Management:
18. Develop budget based on program needs, estimated enrollment projected staffing, and other fiscal needs [See Board Policy CE]
19. Implement programs within budgeted parameters [See Board Policy CE]
20. Comply with all regulations regarding fiscal management
21. Manage the use and maintenance of facilities to provide a safe and clean campus [See Board Policies CKA, CKB, CKC, CKD, CL, GK]
22. Manage and provide required reports for all school operations including, but not limited to, attendance, funds accounting, payroll, and transportation

Student Management:
23. Develop a student management system that encourages positive student behavior and enhances the school climate [See Board policy FN]
24. Ensure that school rules are uniformly observed and student discipline is appropriate and equitable [See Board Policies FN, FO series]
25. Communicate student management expectations to parents and the community and encourage parent participation in student management activities

School/Community Relations:
26. Articulate the school's mission to the community and solicit support in realizing the mission [See Board Policy GB]
27. Demonstrate awareness of school/community needs and initiate activities to meet these needs
28. Promote a positive image of the school and maintain a positive working relationship with parents and the community
29. Involve parents and other community members in school activities as required and/or appropriate

Professional Growth and Development:
30. Use information provided through assessment instruments, the appraisal process, staff input, and professional development programs to improve performance
31. Provide leadership in addressing current educational issues
32. Attend professional development activities
33. Abide by the Professional Code of Ethics [See Board Policy DH]

Academic Excellence Indicators and Campus Performance Objectives:
34. Provide leadership that emphasizes high expectations for and that result in student success. Examples of measurements of student success may include, but not be limited to the following:

a. Drop-out rate

b. Graduation rate

c. Advanced course enrollment

d. Percentage of advanced transcripts

e. Percentage of advanced transcripts with honors

f. Honor roll rate

g. Failure rate

h. Student Assessments

• Norm reference tests

• State assessment results

• LAP3

• STAAR results

35. Monitor student attendance and implement programs to improve when needed
36. Provide leadership in defining school goals and in implementing the action plan to accomplish the goals

Professional Practices:
37. Comply with all state and federal laws, local board policies, and administrative guidelines

SUPERVISORY RESPONSBILITIES:

• Supervise and evaluate the performance of professional and paraprofessional staff members as assigned to the campus.

• Other duties include assisting Transportation vendor to set bus routes. Schedule all students into the correct class sequence.

• Serve on the CRC committee for DCJJAEP and also correspond with DCJJAEP regarding student intake forms.

• The principal also administers student medication in the absence of a nurse.

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors: Must maintain emotional control and exercise reasoning and problem solving skills while under stress.

Must demonstrate ability to communicate effectively (verbal and written). Should be able to interpret procedures and analyze data for decision-making. Coordinate campus functions. Frequent in-district and occasional in-state or national travel. Occasional prolonged and irregular hours.

Safety: Contribute to the prevention of accidents and injuries by observing safety rules and District policy, practicing the principles and skills taught in safety training, wearing personal protective equipment as required, reporting injuries and incidences immediately to supervisor, and being proactive in the ongoing efforts to improve and maintain workplace safety.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB TITLE: Principal

WAGE/HOUR STATUS: Exempt

REPORTS TO: Superintendent

PAY GRADE: As approved by Board of Trustees 220 days (Early Childhood)
220 days (Elementary)
225 days (Secondary)

DATE REVISED: September, 2013

This position is eligible for a Chapter 21 contract.

PRIMARY PURPOSE: The principal shall direct and manage the instructional program and supervise operations at the campus level, provide instructional leadership to ensure high standards of instructional service, direct the implementation of District policies and instructional programs, and manage the operation of all campus activities.

QUALIFICATIONS:

Minimum Education/Certification:

• Master's Degree

• Valid Texas Administrator's Certificate

Special Knowledge/Skills:

• Working knowledge of curriculum and instruction

• Ability to evaluate instructional programs and teaching effectiveness

• Strong communications, public relations, and interpersonal skills

Minimum Experience:

• At least three (3) years of successful experience as a classroom teacher

• Prior experience in instructional leadership roles

MAJOR RESPONSIBILITIES AND DUTIES:

Instructional Management:
1.Administer and integrate all instructional programs
2.Plan, implement, and evaluate the curriculum on a systematic basis
3.Provide instructional resources to support the accomplishment of instructional goals
4.Evaluate and recommend improvements in the purpose, design, and implementation of the instructional program

School/Organizational Climate:
5.Provide an environment conducive to learning
6.Reinforce desired behaviors for students and staff
7.Establish and maintain an environment conducive to positive staff morale

School/Organizational improvement:
8.Establish through a collaborative process a vision for a campus mission
9.Develop campus performance objectives and an improvement plan through collaboration
10. Develop, maintain, and use information systems necessary to address campus performance objectives including all academic excellence indicators

Personnel Management:
11. Interview, select, and orient new staff
12. Recommend employment, transfer, retention, and dismissal of staff [See Board Policy DK, DF series]
13. Define expectations for staff performance
14. Use developmental supervision with all staff
15. Develop leadership among the staff
16. Delegate personnel management functions as appropriate
17. Complete personnel management reports in a timely manner

Administration and Fiscal/Facilities Management:
18. Develop budget based on program needs, estimated enrollment projected staffing, and other fiscal needs [See Board Policy CE]
19. Implement programs within budgeted parameters [See Board Policy CE]
20. Comply with all regulations regarding fiscal management
21. Manage the use and maintenance of facilities to provide a safe and clean campus [See Board Policies CKA, CKB, CKC, CKD, CL, GK]
22. Manage and provide required reports for all school operations including, but not limited to, attendance, funds accounting, payroll, and transportation

Student Management:
23. Develop a student management system that encourages positive student behavior and enhances the school climate [See Board policy FN]
24. Ensure that school rules are uniformly observed and student discipline is appropriate and equitable [See Board Policies FN, FO series]
25. Communicate student management expectations to parents and the community and encourage parent participation in student management activities

School/Community Relations:
26. Articulate the school's mission to the community and solicit support in realizing the mission [See Board Policy GB]
27. Demonstrate awareness of school/community needs and initiate activities to meet these needs
28. Promote a positive image of the school and maintain a positive working relationship with parents and the community
29. Involve parents and other community members in school activities as required and/or appropriate

Professional Growth and Development:
30. Use information provided through assessment instruments, the appraisal process, staff input, and professional development programs to improve performance
31. Provide leadership in addressing current educational issues
32. Attend professional development activities
33. Abide by the Professional Code of Ethics [See Board Policy DH]

Academic Excellence Indicators and Campus Performance Objectives:
34. Provide leadership that emphasizes high expectations for and that result in student success. Examples of measurements of student success may include, but not be limited to the following:

a. Drop-out rate

b. Graduation rate

c. Advanced course enrollment

d. Percentage of advanced transcripts

e. Percentage of advanced transcripts with honors

f. Honor roll rate

g. Failure rate

h. Student Assessments

• Norm reference tests

• State assessment results

• LAP3

• STAAR results

35. Monitor student attendance and implement programs to improve when needed
36. Provide leadership in defining school goals and in implementing the action plan to accomplish the goals

Professional Practices:
37. Comply with all state and federal laws, local board policies, and administrative guidelines

SUPERVISORY RESPONSBILITIES:

• Supervise and evaluate the performance of professional and paraprofessional staff members as assigned to the campus.

• Other duties include assisting Transportation vendor to set bus routes. Schedule all students into the correct class sequence.

• Serve on the CRC committee for DCJJAEP and also correspond with DCJJAEP regarding student intake forms.

• The principal also administers student medication in the absence of a nurse.

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors: Must maintain emotional control and exercise reasoning and problem solving skills while under stress.

Must demonstrate ability to communicate effectively (verbal and written). Should be able to interpret procedures and analyze data for decision-making. Coordinate campus functions. Frequent in-district and occasional in-state or national travel. Occasional prolonged and irregular hours.

Safety: Contribute to the prevention of accidents and injuries by observing safety rules and District policy, practicing the principles and skills taught in safety training, wearing personal protective equipment as required, reporting injuries and incidences immediately to supervisor, and being proactive in the ongoing efforts to improve and maintain workplace safety.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB TITLE: Administrative Assistant to the Assistant Superintendent of Middle School Leadership and Student Services

WAGE/HOUR STATUS: Non- exempt

REPORTS TO: Assistant Superintendent of Middle School Leadership and Student Services

PAY GRADE: Paraprofessional 070 (230 Days)

DEPARTMENT: Student Services

DATE REVISED: May, 2018

PRIMARY PURPOSE: Facilitate the effective operation of the 6-8 Middle Schools and Student Services, and provide secretarial services to the Assistant Superintendent of Middle School Leadership and Student Services.

QUALIFICATIONS:

Minimum Education/Certification:

• High School Diploma or GED
• Educational Aide II or Secretary III Paraprofessional certificate preferred

Special Knowledge/Skills:

• Excellent skills working in Microsoft Office, including but not limited to Word, Excel, and PowerPoint

• Excellent customer service skills

• Excellent file maintenance skills

• Effective organizational, communication and interpersonal skills

• Ability to work well under pressure

• Ability to work simultaneously on several projects

• Excellent proofreading and writing skills

• Knowledge of budgets and accounting principles

• Knowledge of general office equipment

• Ability to learn/use District software systems and operate computer/peripherals using a variety of applications

Minimum Experience:

Five (5) years of clerical/secretarial experience or other equivalent experience or background.

MAJOR RESPONSIBILITIES AND DUTIES:

• Perform secretarial duties for Assistant Superintendent of Middle School Leadership and Student Services.

• Receive incoming calls, take reliable messages, schedule appointments, and maintain calendars for the Assistant Superintendent of Middle School Leadership and Student Services.

• Prepare board meeting agenda items and progress reports for the Student Services Division.

• Merge and proof board meeting agenda information from all departments within Support Services.

• Prepare correspondence, memos, reports, charts, schedules, contracts, resolutions, and legal documents as directed by the Assistant Superintendent of Middle School Leadership and Student Services.

• Prepare correspondence, requisitions, and reports, including but not limited to data and information for district personnel, patrons, and public.

• Maintain records of division budget and perform accounting tasks following established district guidelines including, but not limited to, those related to budget, requisitions, purchase orders, work orders, and department's travel arrangements.

• Process all documents for signatures of trustees and provide copy for office minute book.

• Assist in maintaining records and files for all school-owned vehicles, including titles, exempt licenses, etc.

• Combine departmental information and draft monthly progress report for Student Services.

• Preserve and protect all deeds, contracts, bond construction documents, and any other official instruments of the district.

• Assist district personnel in procuring notary bond applications and renewals.

• Maintain up-to-date record of all board meeting agenda items pertaining to Student Services Division.

• Enter on-line work order requests, electronic mail, and purchase orders as directed by the Assistant Superintendent of Middle School Leadership and Student Services.

• Correlate information and apprise support service department directors of meetings and pertinent data.

• Receive and route all district donations/gift forms, record and prepare monthly report of total donations.

• Assist in compiling information for preparing various reports for the Student Services Division required by State and other agencies.

• Promote goodwill and effective public relations while maintaining confidentiality and loyalty to supervisor and to the school district.

• Secure locations and necessary data and equipment for office and district-wide meetings, including notification of involved persons.

• Monitor, process, and submit personnel payroll reports as required.

• Handle incoming and outgoing mail for the Assistant Superintendent of Middle School Leadership and Student Services.

• Maintain information of and comply with state, district and school policies or regulations concerning primary job functions.

• Attend district meetings and compile minutes as needed.

EQUIPMENT USED:

Telephone, computer/peripherals, printers, calculator

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors: Must maintain emotional control and exercise reasoning and problem solving skills while under stress. Must demonstrate ability to communicate effectively (verbal and written). Should be able to interpret procedures and analyze data for decision-making. Frequent in-district and occasional in-state or national travel. Occasional prolonged and irregular hours.

Safety: Contribute to the prevention of accidents and injuries by observing safety rules and District policy, practicing the principles and skills taught in safety training, wearing personal protective equipment as required, reporting injuries and incidences immediately to supervisor, and being proactive in the ongoing efforts to improve and maintain workplace safety.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Overview

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description

Position Summary:
The Office Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Office Worker will be required to interact with customers, visitors, and employees in a professional and courteous manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Essential Functions:

• Responsible for performing administrative functions including distributing mail, ordering and stocking supplies, answering phones, and greeting visitors

• Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.

• Greets customers, clients, and employees; answers inquiries or directs calls where necessary

• Schedules meetings and handles travel arrangements, expense reports, etc.

• Maintain office memos and informational postings

• Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office

• Knowledgeable in software, hardware & networks

• End user support, teamwork, communication and people skills are essential aspects

• Responsible for assisting with IT tasks such as troubleshooting point of sale registers and installing new hardware

• Other duties and tasks as assigned by manager

Qualifications

• Prior administrative experience preferred

• Must have working knowledge of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel

• Demonstrates interpersonal and communication skills, both verbal and written

• Demonstrates strong organizational skills, accuracy, and attention to detail

• Requires occasional lifting, carrying, pushing, and/or pulling of up to 25 lbs.

• Requires frequent performing of repetitive motions with hands and/or arms

IRVING INDEPENDENT SCHOOL DISTRICT

SECRETARY, DIVISION DIRECTORS OF ELEMENTARY SCHOOLS

JOB DESCRIPTION

JOB TITLE: Secretary, Division Directors of Elementary Schools WAGE/HOUR STATUS: Non-exempt

REPORTS TO: Div Directors of Elementary Schools PAY GRADE: Para 060 (230 days)

DEPARTMENT: Academic Services DATE REVISED: 5/2018

A Letter of Assurance will be issued for this position.

PRIMARY PURPOSE: Facilitate the efficient operation of the Department of Elementary Schools and provide clerical services to the Division Directors of Elementary Schools.

QUALIFICATIONS:

Minimum Education:

High School Diploma or GED

Special Knowledge/Skills

• Knowledge of general office equipment

• Knowledge of basic accounting principles

• Proficient skills in typing, word processing and file maintenance

• Effective organizational, communication and interpersonal skills

• Ability to operate computer/peripherals using a variety of basic application

• Ability to effectively use district programs with reasonable assistance

• Bilingual English/Spanish, preferred.

Minimum Experience:

At least three (3) years of related experience

MAJOR RESPONSIBILITIES AND DUTIES:

• Perform secretarial duties for the Division Directors of Elementary Schools.

• Receive incoming calls, take reliable messages, schedule appointments, and maintain Directors' calendars.

• Organize information and materials necessary for various meetings as requested by the Directors.

• Secure locations and necessary data and equipment for office and district-wide meetings, including notification of involved persons.

• Perform accounting tasks following established district guidelines including, but not limited to, those related to budget, requisitions, purchase orders, work orders, bus requests, and department's travel arrangements.

• Monitor, process and submit personnel payroll reports as required.

• Assist in compiling information to be used in various administrative reports.

• Maintain information of and comply with state, district and school policies or regulations concerning primary job functions.

• Handle incoming and outgoing mail for Directors.

• Assist in preparing presentations for meetings, conferences, presentations, etc.

• Attend meetings to take notes, prepare minutes, and provide assistance as needed.

WORKING CONDITIONS:

Mental Demands:

Ability to communicate effectively (verbal and written); perform tasks with frequent interruptions; repetitive hand motions and prolonged use of computer; interpret policy and procedures; maintain emotional control and objectivity under stress.

Physical Demands/Environmental Factors:

Occasional prolonged and irregular hours.

Safety: Perform all duties in a safe and responsible manner. Observe all safety precautions.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Certification Required

• Experience is required

Position Summary

• Responsible for all revenue cycle functions and overall operations of a Central Billing Office.

Monitors and guides all billing functions for Central Billing Office Staff and Physician Practices in accordance with applicable organizational and regulatory guidelines and policies. Will lead a team, consisting of a billing manager, team leads, trainer and billing and support staff. Responsible for the day to day operations to ensure all departmental policies and procedures are executed timely and effectively. Meets regularly with Administrative Director of Revenue Cycle, Practice Managers and Physicians to review monthly goals and outcomes related to billing, coding and collection metrics established for each practice. Promotes outstanding customer service to patients, practices and hospital departments, is organized, results driven and ensures all staff are consistently meeting their productivity and quality targets.

Primary Position Responsibilities
1.Responsible for directing and overseeing all accounts receivable management staff to include; AR follow up, claims/billing and cash collections with the goal of meeting and/or exceeding cash budget, industry and organizational benchmarks while managing cost and efficiency.
2.Directs and monitors processes related to accurate and timely billing submission, handling of denials, and accounts receivable follow-up; within or better than established departmental and industry benchmarks.
3.Ensures processes of various electronic download billings are accurately and timely forwarded to Next Gen, Ingenious Med and the Collections Vendor.
4.Ensures that various electronic download billings are accurately recorded and reconciled weekly/monthly to Next Gen, Ingenious Med and any Collections Vendor and any other vendors as required
5.Establishes processes to ensure timely processing of adjustments to accounts receivable including bad debt and charity.
6.Evaluates registration and insurance verification, to determine the integrity of data input.
7.Demonstrates a strong understanding of all managed care contracts with third party payers. Establishes a process to monitor managed care agreements to ensure receipt of proper payments and adjustments. Actively participates in manage care meetings and communicates potential issues affecting revenue to upper management in addition to communicating any changes in payer requirements to appropriate staff.
8.Uses national benchmarks to identify opportunities for improvement. Uses relevant and measurable results for improving organizational efficiency and effectiveness.
9.Displays a commitment to excellence and looks for ways to improve and promote quality and performance improvement. This includes knowledge of best practices, prompt identification and resolution staff concerns or problems, providing prompt service recovery and soliciting customer feedback to improve care and service
10. Prepares department budget within designated deadlines and according to budgetary policies and procedures. Ensures staffing remains within the budgeted FTEs and variances are related to acuity and volume.

Work Contact Group (Internal/External)

• All Revenue Generating Departments

• Revenue Cycle Departments-CBO/HIM/Business Office/Patient Access/Central Access

• Finance

• Physician Practices

Reporting Relationships

• Reports to (position):

• Administrative Director Revenue Cycle

• Supervises (position(s):

• Central Billing Office Staff- Billing Manager, Billers, Account representatives, customer service and clerical staff

Qualifications

• Minimum Education:

• Required:

• High School Diploma or Equivalent

• Preferred: Bachelor's degree in healthcare related field

• Minimum Years of Experience (Amount, Type and Variation):

• Required:

• Minimum five years physician billing experience. Two (2) years Supervisory/Leadership experience- Required

• Preferred: 2 + years leadership experience in Physician Practice Centralized Billing Office

• License, Registry or Certification:

• Required:

• Certified Revenue Cycle Professional-Physician (CRCP-P). If not currently certified, employee would need to become a CRCP-P within 18 months of hire to continue in this role.

• Preferred:

• CRCP-P preferred ,Medical coding certification, Billing Compliance, CDM experience

• Knowledge, Skills and/or Abilities:

• Required:

• Demonstrates strong analytical skills.

• Demonstrates strong written and verbal communication skills (Word/Excel)

• Demonstrates ability to interact successfully with persons at all levels of the organization.

• Demonstrates ability to work independently in a productive, goal-oriented manner

• Knowledge of medical terminology

• Preferred:

• Knowledge of Next Gen, QuadraMed /Affinity, Collection Agency and Call Centers

HR Use Only:

Click Here to Apply Online

Current Employees Click Here to Apply Online

For additional assistance regarding this position, please click on the link below to email:

Human Resources

Central Service Manager (m/w) - Chief Security Office

Job ID: 3163149 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2018-01-16 Location: Eschborn, Germany

Chief Security Office (CSO)

Der neu geschaffene Bereich CSO umfasst die beiden Bereiche CISO und Corporate Security.

Information Security Services (ISS) ist eine Funktion innerhalb von CSO, mit der Aufgabe, ein einheitliches Servicemodell sowohl für geschäftsbereichsbezogene als auch technische Informationssicherheits-Lösungen zu etablieren. ISS liefert Informationssicherheit, Beratung und Compliance-Dienstleistungen für die Bank und koordiniert in diesem Zusammenhang auch relevante Aktivitäten der Business Information Security Officer (BISO) und Technical Information Security Officer (TISO).

Central Services (CS) ist eine zentrale Funktion innerhalb von CSO ISS. Ihre Aufgaben umfassen die Entwicklung und Pflege eines Service Katalogs, die Koordination von regelmäßigen Treffen mit den strategischen Interessensvertretern sowie die Entwicklung von servicebezogenen Trainingsmaßnahmen. Darüber hinaus koordiniert diese Funktion die Bearbeitung von servicebezogenen Audit Anfragen und interagiert sowohl mit Non-Financial Risk Management als auch den 2LoD-Funktionen.

Position Overview

Aufgabenbeschreibung:

• Unterstützt die Gesamtprozesse des vertraglichen Rahmenwerkes für Corporate Security Services im Einklang mit dem Intra Group Service Framework Agreement (IGSFA) für CISO.

• Unterstützt proaktiv die Interaktion mit CSO Leistungsempfängern im Rahmen des IGSFAs inklusive Vorbereitung, Durchführung und Nachbereitung von regelmäßigen Stakeholder Meetings und Service Performance Reportings.

• Unterstützt interne und externe Prüfungen & Risiko-Assessments bezüglich CSO Services

• Unterstützt die Erstellung und Durchführung von Trainings- und Kommunikationsmaßnahmen zu CSO Services

• Zusammenarbeit mit den Geschäftsbereichen sowie Austausch mit Fachexperten zu verschiedenen Fragestellungen der Informationssicherheit und des Service Managements.

Fachliche und persönliche Anforderungen:

• Bachelor-Abschluss einer anerkannten Hochschule oder Universität (oder ein gleichwertiger Abschluss) und/oder entsprechende Berufserfahrung

• Fundierte Erfahrungen in den Bereichen Informationssicherheit, Risikomanagement (z.B. als BISO bzw. TISO oder in den Bereichen Divisional Control Office (DCO), Operational Risk Management (ORM), Group Audit oder Data Privacy); eine Zertifizierung als CISSP, CISM oder andere Information Security relevanten Zertifizierungen sind von Vorteil

• Sehr gute Analysefähigkeiten sowie Problemlösungskompetenz

• Ausgeprägte analytische Fähigkeiten verbunden mit einer hohen Problemlösungskompetenz zur Analyse betrieblicher Abläufe und Risikothematiken

• Aufgeschlossenheit und Fähigkeit, innerhalb des Teams Informationen auszutauschen sowie Fachwissen und Kompetenz zu vermitteln

• Eigeninitiative im Umgang mit technischen/betrieblichen Innovationen und Pflege breit gefächerter Kenntnisse zum CISO-Angebot

• Sehr gute Kommunikationsfähigkeit sowie sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.

Unternehmen: Deutsche Bank AG

Einsatzort: Eschborn

Arbeitszeit: Vollzeit

Kontakt: Nicole Weigel / 069-91035007

• Pre-sales and sales engineering support to current and prospective new customers.
• Perform sales presentations in addition to performing site surveys and other pre-sales efforts.
• Provide engineering design expertise for complex IP and DC Power solutions,
• Seek new sales opportunities throughout the Central and Northern California region
• Respond to customer inquiries and follow with preparation of RFPs
• Interact with Project Management and Purchasing as necessary.
• Interact with technical-support, engineering and product management staff
• Veterans Preference; previous military service a plus 

• Technical AS or BS degree, military technical training or equivalent experience
• Knowledge of Uninterruptible Power Systems (UPS)
• Substantial experience in the telephone equipment system environment including engineering and installation of ironwork, site conditioning, DC power plant, fiber transport and DACS.
• Experience in Central Office installation environment,