Central Office Repairer Supervisor Job Description Sample
Call Center Supervisor - Central Production Office
The principle purpose of the Central Production Office (CPO) Supervisor is to manage a Team of employees ensuring
the successful completion of installation jobs/projects and related work/service orders as well as addressing and resolving real time issues. This includes maintaining consistent execution, service quality levels and delivering key operational metrics.
The CPO Supervisor will also have primary responsibility for motivating, leading and developing direct reports performance including providing targeted coaching and individual development plans.
The CPO Supervisor will be responsible for managing and providing results that support Selling Channels across a broad geographic area regardless of sale origination i.e. Store, Lowes.com etc. In addition, the CPO Supervisor will manage a team of individual contributors who are responsible to execute day to day work flow activities of all installed sales and services in assigned area.
To accomplish this, the CPO Supervisor must have moderate knowledge of business management, customer service practices, remodeling and installation activities, remodeling license and permitting process, work flow and Lowe's Store and Selling operations.
In addition, the CPO Supervisor will work closely with leadership from Stores, Field Management and Contact Center
Management on sales and product related issues to resolve immediate needs as well as identify training opportunities for Customer Experience improvement. This position will also work cross-functionally primarily collaborating with Service
Providers, Product Vendors and other CPO Teams.
Required Minimum Qualifications
- High School Diploma or Equivalent
1 -2 years of experience managing direct or indirect reports
Bachelor's Degree or Equivalent
1 – 2 prior Installation or Remodeling industry experience
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE ® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe's and its
related businesses operate or service 2,365 home improvement and hardware stores and employ over 290,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe's supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com .
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Sewing Machine Repairer Supervisor (Sewing Machine Repairer Foreman - Unicor)
Why work for the Federal Bureau of Prisons? You can have a meaningful career with an agency that truly values a diverse workforce.
In our agency, you’ll find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring that federal offenders serve their sentences of imprisonment in facilities that are safe, humane, cost efficient, appropriately secure, and provides reentry programing to ensure their successful return to the community. Our employees at federal correctional facilities are "correctional workers first" and perform correctional work regardless of their specific occupation.Our long-standing culture of being a close-knit family sets us apart from other agencies - at the BOP you don't just get to know your co-workers, you make life long friends.We have many facilities located throughout the nation: 122 institutions, 6 regional offices, a headquarters, 2 staff training academies, and 26 residential reentry management offices.In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution. The representative rate for this position is $70,018 per annum ($33.55 per hour).
Learn more about this agency
This position is located in the Federal Prison Industries within UNICOR, at a Federal Correctional Institution. The incumbent of this position primarily serves as a supervisor of an inmate detail engaged in the maintenance and repair of various types of textile equipment and machinery used to produce any type of sewing product or any type of product made from fabric.
The incumbent is responsible for the quality of work under his/her supervision by assuring economical and efficient accomplishment of assignments as mandated by contract and specific product orders.Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
25% or less - Travel may be required for training.
Who May Apply
This job is open to…
This announcement is open to the following:BOP Employees in the local commuting area (Internal Employees/Agency Employees Only)DOJ Surplus and Displaced (CTAP) Employees in the LCA.Duty Location: FCI Waseca, NMN
Questions? This job is open to 2 groups.
Job family (Series)
5301 Miscellaneous Industrial Equipment Maintenance
Conditions of Employment
U.S. Citizenship is Required.
See Special Conditions of Employment Section.
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy.
To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here
To be considered for the position, you must meet the following qualification requirements. Applicant must have had sufficient training and experience to show their ability to perform the duties of the position.Qualifications will be determined by comparing your application to the responses to the Applicant Assessment Questions against the guidelines found in the Job Qualification System for Trades and Labor Occupations, WS-5301 Series.To qualify for this position, you MUST meet the Barely Acceptable level on both screen-out elements (Ability to supervise) and (Aptitude for work with prisoners); receive at least one half of the total possible points; AND you must furnish detailed information on your resume to support your assessment responses to demonstrate that you clearly possess the experience and skills to successfully perform the duties of this position at the journeyman level. Failure to specifically identify skills equivalent to a journeyman in this field may result in your score being lowered or in being found ineligible for this vacancy.The screen-out elements are a critical self-assessment of the applicants experience and are essential for satisfactory job performance.Your eligibility for consideration will be based on your responses to the questions in the application.
This position IS included in the bargaining unit.The Department of Justice provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the hiring/servicing personnel office.
The decision of granting a reasonable accommodation will be on a case-by-case basis. Selection will be made without discrimination for any non-merit reason such as race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.Special Conditions of Employment Section:Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office.
On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score.
Note: The Core Value Assessment will not be administered to current BOP employees.Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan.
Utility System Repairer Operator Supervisor
The functions of this position are to ensure the proper operations and maintenance of the physical plant. facilities. The incumbent, through the employees assigned, makes sure that the boiler plant and air conditioning plant (Energy Center)are operated as economically as possible while provide a safe, comfortable environment to all patients, employee, volunteers and visitors.
Incumbent is responsible for proper planning and scheduling of operators to have complete coverage of boiler plant and chiller plant 24 hours per day.
Incumbent establishes deadlines, priorities and work sequences, and plans work assignment; and scheduling shall be accomplished in accordance with all Veteran Health Administration (VHA) Directives and Medical Center Memoranda.
Incumbent is responsible for planning preventive maintenance on all utility system components.
Incumbent must also order all supplies and materials for plant operation and preventive maintenance.
Incumbent prepare and furnish to the Chief or Assistant Chief, Facilities Management Service or the Maintenance and Operations Supervisor, input on the complete operation and maintenance of all utility plants including staffing, supplies, equipment etc.
The work of the unit must be coordinated with supporting or related work functions controlled by other skilled trades supervisors.
Incumbent must also estimate labor, material and other resources to accomplish the work required to keep the plant operational.
The incumbent participates with their superiors in the planning of current and future work schedules, budget staffing needs and recommendations as to scheduling projected work.
The incumbent is responsible for work assignments, direction, observation and inspections of all work accomplished by the unit.
He/she must review and analyze work accomplishments, costs, problems and implement corrective action as needed and recommend solutions to problems and work problems alike.
The incumbent must maintain balanced workloads, report delays and coordinate work operations with other organizations.
Work Schedule: Monday
Friday 07:00 am
03:30 pm Shift may change based on the need of the facility
Position Description Title/PD#: 548-01074-0
Relocation/Recruitment Incentives: Not authorized
The incumbent must maintain balanced workloads, report delays, and coordinate work operations with other organizations.
Incumbent gives oral and written instructions to all Utility Systems Operators, A/C Mechanics and Maintenance Mechanics.
Schedule of the incumbent is set in order to meet with personnel on all three shifts to ensure continuity of plant operations.
Incumbent explains management programs to subordinates for buy-in and adherence to long range plans.
Supervisor is also responsible for recommending performance ratings, training, disciplinary actions, changes in performance standards and the most suitable applicants for vacancies.
Incumbent also investigate grievances and complaints, resolve the informally and notify supervisors of those of sufficient importance or seriousness.
Incumbent plans and establishes overall leave schedule, determines training needs of subordinates and arranges for its accomplishments performance standards, and makes formal appraisals of subordinate work performance, initiates recommendations for promotion or reassignment fo subordinates.
Incumbent counsels employees and executes disciplinary actions as appropriate.
Incumbent must develop training plans for all employees to ensure that they have the necessary certifications, which are requires for their positions.
The incumbent has supervisory responsibility for the utility systems operators (Energy Center) and the air conditioning equipment mechanics at this Medical Center.
The Utility Systems Operators must be capable of functioning at the journeyman level as Air Conditioning Plant Operators and Boiler Plant Operators.
The incumbents installs, analyze the cause of faulty equipment and repairs, modifies and relocates equipment on special-purpose of refrigeration and air conditioning units and systems that are frequently modified to provide specific and critical conditions in laboratories, operating suites and other special purpose facilities.
The incumbent is responsible for reprogramming the energy management system main computer console and separated "stand alone" remote control units with various software update as they become available from the supplier and economically benefit the Medical Center.
Application Open Date
Application Close Date
Veterans Affairs, Veterans Health Administration
Who May Apply
- More About VA
- Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Selected applicants will be required to complete an online onboarding process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Financial disclosure not required.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online view the following link for information regarding an Alternate Application.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/16/2018.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
Equipment Assembly, Installation, Repair
Lead or Supervise
Plan and organize work
Use and Maintain Tools and Equipment
Work with Others
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements/Working Conditions: The incumbent must be able to climb ladders, crawl into tight spaces or areas, bend, stoop, and lift up to 50 pounds without assistance.
Central Office Technician
Weekly Rate: $620.50 - $1545.00
Tests, analyzes and interprets data for trouble shooting in switching equipment, computer systems, data networks and associated peripherals. Operates and maintains various switching, data network and computer processing equipment.
Installs, updates, accepts, tests, and initializes systems and equipment. Monitors switching equipment, computer systems, and data networks. Responsible for maintaining accurate and complete records and taking any corrective action as needed.
The Central Office Technician may also be assigned power related duties as a primary responsibility. Power related duties include but are not limited to: troubleshooting, all preventative maintenance, and repair of power systems/equipment. Serves as first responder during natural disasters or any other threat to network security.
Duties may include, but are not limited to, the following:
A.Operating and maintaining all types, including legacy systems as well as next generation technologies, of local and toll switching equipment, data network equipment, computer processing equipment and associated peripherals. Assisting with or performing system and equipment installations, acceptance testing and initialization.
B.Performing and verifying generic upgrades, system reconfigurations, F.C.O.'s hardware changes and system relocations.
C.Assigning cable pairs and installing interfaces to ports, and associated computer equipment.
D.Performing daily backups and routine monitoring of switches, computer systems and data networks.
E.Monitoring switching equipment computer systems, networks to ensure they are operating at optimal levels. Corrective action taken as needed.
F.Tracking, analyzing, and reviewing system alarms, logs, trouble reports, traffic measurement reports, etc. Corrective action taken as needed.
G.Performing tests, analyzing data and interpreting manuals and wiring diagrams to locate and clear trouble conditions in switching equipment, computer systems, data networks and associated peripherals.
H.Performing coordination and testing functions associated with the services provisioning activities.
I.Extracting routine system and customer reports as required.
J.Planning jobs and determining materials, tools, force, to complete tasks. Developing schedules for completing tasks. Adjusting priorities and informing work team when problems arise.
K.Gathering information required for projects or assignments. Researching relevant sources to ensure that information is current and relevant. Carefully reading forms, diagrams and other documents.
L.Maintaining accurate and complete records. Preparing and updating logs, records and files regularly.
M.Working with field technicians that utilize complex testing devices such as protocol analyzers, transmission measuring sets, etc., while trouble shooting and installing services.
N.Analyzing and verifying switching or operational support systems software including translations.
O.Accessing and operating of operational support system software and hardware including systems used for specific customer contracts, such as federal contracts.
P.Works inside an open office environment at a computer terminal for extended periods of time, and modifies/analyzes some software programs. May be required to travel and work in various buildings.
Q.May be required to perform LAN/WAN administration.
R.May be required to run cables for coax, IO ports on systems and perform power cabling.
S.Analyze and investigate switch AMA usage errors. Document trouble ticket and refer to correct organization for resolution.
T.Actively participates in deployment and general maintenance of inventory systems and associated equipment.
U.Contacting customers, external and/or internal may be required.
V.Power related duties include but are not limited to: troubleshooting, all preventive maintenance, and repair of DC Power plant, turbines, diesel and gasoline engines, including fuel system, engine tanks, automatic transfer switches, and associated alarming mechanisms.
W.Power related duties - required to work in and around high voltage areas and will be required to wear appropriate safety equipment.
X.May work where temperature varies from room to room with continuous machine noise or high noise levels. May work outdoors in all weather conditions.
Y.May be required to perform additional duties and tasks as required by the Company.
A.Tests– Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.
B.Must meet safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers and/or the company.
C.May require the normal medical authorized health evaluation where appropriate.
D.Must be able to perform physical requirements of the job, with or without a reasonable accommodation, including, but not limited to, perceiving differences in wire cable colors, moving and/or lifting up to a minimum of 40 pounds (100 pounds for power responsibilities), climbing ladders and working aloft using tools, meters and other test equipment. Must be able to work in cramped spaces, with minimal lighting when power fails, and areas where temperature exceeds 85 degrees or under 32 degrees.
E.Security background investigation may be required.
F.Where driving is required, a valid state driver's license with a satisfactory driving record. Must have ability to drive vehicle with manual gearshift.
G.Must be available to work scheduled tours designated by the Collective Bargaining Agreement and/or the needs of the business. Associates may be required to work evenings, weekends, holidays, and overtime as the needs of the business necessitate. Non-scheduled days will be required as needs of the business necessitate.
Required Skills & Experience
Repair & Maint of Diesel EngnsAC/DC PowerMobile Power Generating U
Desired Skills & Experience
ASE Diesel Certified MechanicElectrician's License
The hours of operation for this facility are from 12:00 AM - 11:59 PM, Monday through Sunday, 365 days per year. Work tours will be on a rotational schedule and may include days, evenings, nights, weekends and holidays as needed by the business. Overtime may be required as needed by the business as well.
Verizon Job Fit Test B
Network Systems Assessment
Structured Interview SI
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Lead Office Coordinator – Central Office
Nevada Kidney Disease and Hypertension Center (NKDHC) is rapidly becoming Nevada's premier group of private practice physicians specializing in the field of Nephrology. We provide superior care to individuals with renal (kidney) disease. We are considered experts in the treatment of Chronic Kidney Disease (CKD), End Stage Renal Disease (ESRD), Acute Renal Failure (ARF), Kidney Transplantation and creating and maintaining accesses for dialysis therapies. NKDHC has enjoyed the trust of patients and the respect of the local communities in the Las Vegas and surrounding areas for greater than 30 years. We are currently seeking a Lead Office Coordinator to join our team.
Lead Office Coordinator
By utilizing your exceptional management and leadership skills, you will coordinate daily office operations and ensure the established goals for patient volume are attained. You may be required to report to alternate NKDHC worksites, as directed.
Direct staff performance onsite to ensure adherence to policies, procedures and protocols; track attendance and authorize timesheets and PTO requests.
Track behaviors to meet/exceed goals to increase patient volume and communicate obstacles promptly.
Monitor physicians' daily schedule to optimize allotted time slots.
Coordinate scheduling with other offices to ensure adequate coverage at all work stations.
Maintain a positive working relationship with referring physician offices.
Adhere to purchasing procedures and inventory control for office and medical supplies.
Act as liaison between physician office and administration.
Participate in monthly clinical staff meetings.
Provide educational support and development to office staff.
Support back and front offices daily, as needed.
Complete clerical tasks including but not limited to distributing mail and reports, mail and fax dictation reports, send out recall letters and work on hospital follow up.
Facilitate annual purging process of patient charts.
Directly supervise 7-12 employees.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities also include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
The ideal candidate must have
Excellent customer service and communication skills for interfacing with patients, staff and outside vendors
At least 2 years medical office experience preferred
The ability to support a pleasant, positive and cooperative teamwork environment, as well as support our Company's Corporate Mission, Core Values and Vision required
The ability to prioritize and use diplomacy skills coupled with the ability to multi-task and lift and/or move 20 pounds essential
Must be able to use a computer, scanner, printer, telephone, fax and copier
All skills, abilities and education will be considered for minimum qualifications.
We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
Administrative Assistant - Central Office
High School graduate or satisfactory completion of the General Education Development (GED) test and a combination of college work in the area of clerical work and/or technical training in related areas, and knowledge gained through experience may be substituted; however, must have acquired necessary skills to perform required tasks.
Must pass the District Secretarial Exams (Excel, Word and a typing test).
REPORTS TO: Program Director
JOB GOALS: To assist and relieve administrative supervisor of paper work and impediments so that he/she may devote maximum attention to administrative tasks.
Shall maintain encumbrance records of specific programs and monitor an on-going account of expenditures and balances per budget line item.
Shall establish a sound filing system and account for all data and documents assigned to his/her care.
Shall receive and process all incoming and outgoing correspondence.
Shall record all outgoing long distance calls and log same as per assignment.
Shall perform added assignments in obtaining, gathering and organizing data required of the supervisor.
Shall perform other related office duties required of the immediate or general supervisor.
TERMS OF EMPLOYMENT: Twelve months. Eight (8) hours daily.
SALARY: Per salary schedule.
Performance of this job will be evaluated in accordance with provisions of the Board
of Education's policy
Director; Central Policy Office
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Professionals within Legal and Compliance provide a wide range of services to our business units. They might help to structure a complex and sensitive cross-border transaction; advise on a new product introduction; develop a training program or defuse an investor dispute. They preserve the Firm's invaluable reputation for integrity and protect the Firm from sanctions with policies and procedures that meet regulatory requirements around the world. They also strive to maintain cooperative relationships with governmental policy makers and the regulatory and self-regulatory agencies that govern the Firm's businesses.
Background on the Position
Policies establish the core principles, standards and requirements that enable Morgan Stanley to comply with applicable laws, rules and regulations and/or management directives. The Central Policy Office ("CPO") was established in 2008 to address heightened regulatory requirements around risks and controls and to help drive the standards for policy management.
The group's mandate is to:
Advise on the development, management and storage of policies to facilitate compliance with Firm standards, evidence regulatory obligations and enhance the consistency and quality of policies
Set the strategic direction for policy management at the Firm
Oversee the Firmwide Policy Inventory and own the Global Policy Mandate, the Firm's "meta policy" establishing minimum standards for Firmwide Policies
Own and manage the Firm's Policy and Procedure Repository (PolicyPortal) for storing Firmwide, divisional and legal entity policies and procedures
The CPO works closely with business and infrastructure groups to facilitate the effective management of policies. With the increasing focus on regulatory and management needs, the scope of this group is expanding and looking for exceptional talent to enhance its team.
Manage the Firmwide Policy Inventory and engage with stakeholders to support the annual policy update process.
Provide editorial guidance to document owners of Firmwide, divisional and legal entity policies and procedures
Support the rollout and ongoing maintenance of regional/divisional policy management frameworks
Support/lead CPO sponsored business initiatives and special projects
Provide business support to users of the PolicyPortal and devise solutions for complex requests
Perform ad hoc analysis and assist in preparing materials (PowerPoint, Excel, Word, etc.) for CPO Meetings; support CPO required process documentation
Identify business requirements for the PolicyPortal and work with the business analyst to document and socialize requirements with technology
Assist in User Acceptance Testing to facilitate the roll-out of new PolicyPortal Functionality and help remediate general system bugs
Contribute to the ongoing improvement of the policy management process
Skills required (essential)
Bachelor Degree with a minimum of 5 years of work experience
Experienced and proficient business writer (writing sample required); comfortable devising and editing content
Strong verbal communication skills and experience in managing relationships with stakeholders; proven track record influencing others to facilitate and achieve results
Highly organized and keen attention to detail
Experience with planning, analyzing data and executing projects to meet agreed deliverables
Strong problem solving capabilities
Proven ability to work in high performing teams
Ability to deal with ambiguity and adjust work methods to meet multiple demands and shifting priorities
Proficiency with Microsoft Office Tools (especially Word, PowerPoint and Excel); ability to craft slides and build presentations based on high-level guidance
Prior experience in Financial Services or consulting
Experience writing policies and procedures
Comfortable working with technology systems and applications; programming skills are not needed
Knowledge of risk and controls in the financial regulatory environment
BMV Full-Time Branch Manager - Central Office Title Processing
Work for Indiana
Join U.S. News & World Report's #1 state government! With more than 50 executive branch agencies, the State of Indiana features a diverse workforce offering applicants stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day. You also benefit from the state's enterprise-wide employer values including work-life balance, public service, professional growth, diversity and wellbeing.
About Bureau of Motor Vehicles
The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and are dedicated to fostering an environment where we invest in our employees, engage our customers, provide sustainable systems, and embrace product innovation.
About the job
The Indiana Bureau of Motor Vehicles is seeking qualified applicants to fill a Branch Manager position to oversee and execute all aspects of Central Office Title Processing operations. The Branch Manager is responsible for ensuring staff compliance with all agency policies and procedures and with state laws. This position ensures that the licensing needs of the customers are provided by the branch in a timely, safe, and secure manner. The Branch Manager reports directly to Central Office Director.
A day in the life
Ensure branch day-to-day operations;
Consult with the Central Office Director to evaluate and schedule appropriate staffing levels:
Complete daily and weekly required reports and submit them to the Central Office Director;
Complete records and/or submit reports on a daily basis for all cash balances and deposits;
Audit and report staff monthly/quarterly performance
Clarify, enforce, support, and provide guidance to branch staff in the interpretation and implementation of BMV policies and procedures;
Verify and approve weekly payroll reports for each branch;
Facilitate resolution for all customer complaints;
Ensure training, development, evaluation, and discipline of staff is completed in accordance with agency policies and operating guidelines;
Monitor and log the inventory of all BMV products and office supplies;
Directly supervise branch staff;
Execute supervisory responsibilities in accordance with the agency's policies and applicable laws;
Develop and train employees. Ensure appropriate academy training is completed post-hire in order for branch staff to effectively conduct day-to-day business;
Work with Human Resources to ensure completion and compliance of processes and procedures;
Perform other duties as assigned.
What we're looking for
Bachelor's degree from an accredited college or university preferred, four (4) years of experience with the Bureau of Motor Vehicles or as a manager in a service industry; or equivalent combination of valid High School/GED education and experience.
Ability to present information to clients, customers, and employees.
Ability to write reports and operational correspondence.
Ability to rationalize customer concerns.
Ability to think logically in order to troubleshoot, analyze situations, and make sound decisions.
Ability to apply fundamental cash management and accounting principles.
Proficient computer skills, including working knowledge of Microsoft Word, Microsoft Excel, e-mail systems, and STARS.
Ability to operate office equipment, including copiers, fax machines, and phones.
Knowledge of basic machinery operation.
Good knowledge of BMV services and STARS.
Ability to handle multiple tasks simultaneously.
The State of Indiana offers a comprehensive benefit package which includes:
Choose from four medical plans (including RX coverage), vision and dental
Wellness program that offers eligibility into a discounted medical plan
Health savings account, offered for most medical plans, includes state contributions
Deferred compensation account (similar to a private sector's 401 K plan) with employer match, as well as a choice between two fully funded pension plans
Group life insurance
Employee assistance program that allows for covered behavioral health visits
Paid vacation, personal and sick time off
The State of Indiana offers other generous leave policies covering a variety of employee needs
12 company paid holidays, 14 on election years
Qualified employer for the Public Service Loan Forgiveness Program
New parent leave
Equal Employment Opportunity
The State of Indiana is an Equal Opportunity Employer.
Sales & Service Technician - Central Office Tech, Fort Dodge, IA
INTERNAL POSTING DATES: 1/25/2018 to 1/31/2018, and then 2/2/18 to 2/7/18
MAJOR RESPONSIBILITIES FOR, WHICH THIS POSITION IS ACCOUNTABLE:
Install, maintain, trouble-shoot and repair central office and subscriber carrier equipment, including, but not limited to: remote serving devices, DSL, Ethernet, CKT's voice mail, POTS, specials, DACS, fiber terminals, outboard intercept, class announcement, T1, DS3, carrier system, HDSL and network equipment in our central offices to meet company standards
Read and interpret service orders, trouble tickets, circuit diagrams and electrical schematics.
Learn the operation of new and existing equipment.
Provide information to complete jobs, trouble tickets and service orders, coordinate with assignments as needed.
Interact with/ support outside plant workforce to coordinate and disseminate information needed to complete facility assignments for new service, DSL and other new circuits.
Support and actively participate in promotion of company products and services.
Aid and assist other departments and contractors as required.
Perform all other duties/assignments as required by supervisor.
Job Type: Full-Time/Regular
Minimum 5 years telecommunications experience including 3 years in a central office environment.
Proficient at installing, maintaining and repairing central office equipment, and any other special services equipment we sell, install or maintain for customers and interpreting central office drawings and schematics, IP Protocol and use personal computers.
Proficient at installing, maintaining and repairing associated central office equipment including subscriber carrier, DACs, fiber, MUX, voice mail, DSL, network elements, switch and special access circuits.
Successful completion of at least 2 year post high school training in electronics, telecommunications or related discipline and or equivalent experience is a plus but not required.
Successful completion of Basic Electronics/Digital Electronics training.
Must possess basic PC skills
Must demonstrate good oral and written communication.
Must operate a motor vehicle license – CDL is preferred.
Must be able to work aloft from a ladder.
Must be able to work in confined spaces as well as in isolated areas.
Must be able to distinguish colors.
Must be able to lift up to 80 lbs.
Must be able to work outside in extreme conditions including inclement weather.
Must be able to sit and/or stand for extended periods on a regular basis: bending and stooping will be required on occasion.
Must be available for flexible scheduling, holidays, after hours and call-outs/week-end work and emergency situations (7x24 as needed at normal reporting locations as well as other sites throughout the state).
Must take Saturday area coverage in rotation within the assigned group.
Frontier is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
For more information please visit: https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Manager, Central Business Office
We are searching for a Mgr Central Business Office – someone who works well in a fast-paced setting. In this position, you will lead and manage operations within the various departments within the Central Business Office.
Think you've got what it takes?
Job Duties & Responsibilities
Maintains and oversees the daily staffing requirements of the CBO by planning, coordinating, evaluating, scheduling, delegating, counseling and motivating employees as necessary for the success of the department
Manages staff productivity and performance by setting standards and goals that are monitored monthly, or as needed
Ensures area projects and functions are progressing as designed and takes corrective action when necessary
Maintains a net collection rate of between 90 – 98% by effectively managing staff productivity
Maintains accounts receivables over 90 days at less than 35% of total A/R by effectively managing staff productivity
Skills & Requirements
Bachelor's Degree in a related field
3 years of physician billing experience
In lieu of the formal educational requirement, 4 additional years of physician billing experience will be accepted
1 year of supervisory experience preferred
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.
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