Change Person Job Description Sample
Change Management, HR & Change Capability Building Lead
Job Description With our portfolio of global Power Brands such as Oreo and bel
Vita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we’re the world’s #1 in biscuits and candy, and #2 in chocolate and gum. We’re Mondelēz International , a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries. Our purpose and vision is to create more
MOMENTS OF JOY by building the
BEST SNACKING COMPANY IN THE WORLD . For more information, please visit: http://www.mondelezinternational.com/ and www.facebook.com/mondelezinternational . With more than nearly 100,000 employees around the world, we need to make our size work for us. Your human resources skills can help make that happen. You’ll partner with business units to create growth opportunities for our talent, building the right enterprise capabilities and, ultimately, a culture that enables us to be competitive … and also fun. At Mondelez International, we know that we need every colleague prepared to approach any business challenge / opportunity with the right mind-set, comfort and confidence. This is how we realize our strategic objectives and how we grow our business. But it isn’t always easy to ensure that our colleagues are fit for change. And some changes are more difficult to cope with than others. Because change is such a constant in our organization, it is critical that we ensure that all employees understand their role in how to lead change and feel that they have what they need to manage it. This position is responsible for two key areas of work: As the Change Lead for the HR function, this role is accountable for designing the function’s change, and communications strategy, assessing organizational impacts, creating a network of change resources, coordinating / collaborating with other functions where we have dependencies, leading necessary ways of working sessions / trainings, designing and leading the function’s engagement strategy, and ensuring that all changes are embedded and sustained post the various project activations. As the lead for change management skill / capability building, this role is accountable for assessing skill gaps / learning needs and designing, coordinating, and orchestrating all skill / capability building initiatives for change and transformation management globally. In addition, this person will ensure that all relevant stakeholder groups are equipped with the right tools to support their understanding of the materials, growth and development. Primary Accountabilities / Responsibilities – Change Management Lead, HR
Design, own and execute the change strategy for the HR Function with input from the HR Senior Leadership Team (HRSLT) and the Change Management COE Lead.
Execute the change approach / strategy for the function. Identify the change impacts to the organization / people / process / technology and create approaches that drive project and business outcomes to completion. Execute these plans in coordination with the relevant region change / HR function counterparts.
Design and lead training or ways of working sessions, as needed.
Measure and monitor the ongoing effectiveness of the change and transformation strategies through qualitative and quantitative measures, ensuring shared accountability.
Pro-actively partner with the Change CoE to “grow our people” through targeted skill / capability building activities in place for priority stakeholders within the region.
Design and manage the communication approach and strategy for global HR.
Proactively partner with the HR Senior Leadership Team to ensure that we have the right level of senior leadership messaging in line with our change and engagement strategies. Work closely with the EVP HR to draft key function messages.
Assist with the design of and the creation of material for any Global HR Function Town Hall and HR Leadership Network Meeting. Facilitate the meetings, as needed.
Design and manage the function’s engagement strategy.
Lead the HR Community Connect team (a team of HR professionals who are working to carry out our engagement plans). Drive the engagement agenda through these resources. Assess effectiveness, based on function feedback and engagement scores.
Actively participate as a member of the Change Management COE Leadership Team; attend meetings, lead initiatives on behalf of the larger change community that are outside of the region scope. Primary Accountabilities / Responsibilities - Change Management Skill / Capability Building
Assess current knowledge and current knowledge gaps amongst the key consumers of the educational initiatives. Partner with key stakeholders – regional and functional transformation leaders, HRVPs, Senior HRBLs, SVP Global Transformation – to ensure their feedback and perspective regarding areas of opportunity / focus is addressed.
Create a plan for deploying skill / capability building throughout the year (in line with our HR Function skill / capability building initiatives and the agenda of the HRBL HR, HR COE Leads, and HRSLT).
Work closely with the Global Human Resources Business Leader (HRBL) for HR and also each of the global HR COE Leads to ensure an integrated and fit-for-purpose global change and transformation skill / capability building agenda is in place to support key transformational initiatives.
Design skill / capability building initiatives in a variety of mediums including, but not limited to: e-learnings, voice-over PowerPoints, Live Lync Meetings, live office hour sessions, case studies, guided trainings, etc.
Deploy skill / capability building initiatives in an ongoing, fit-for-purpose, simple, easy to consume, and informative fashion. Partner with Region HRVPs, Region Change Leaders, Function HRBLs, and Function Change Leaders to ensure that roll-out timings align with region calendars / activities.
Work cross functionally to manage general change / transformation program scope, identify synergies with other initiatives (DIAL, for example), call out risks / dependencies, and drive progress impeding issues to resolution. When synergies exist, ensure that a coordinated and aligned approach is in place for one training to the organization.
Leverage change leaders, HRBLs, and other key stakeholders across the globe to test thinking, support the general roll-outs of our capability building initiatives, and, potentially, participate in leading trainings on behalf of the COE.
Design and maintain a website that serves as a repository for information for consumers of the training initiatives (note: different consumers may have different needs).
Lead the extended team to provide visibility into organizational objectives and priorities through information sharing, communication, and collaborative working relationships.
Solicit feedback from consumers of the training to test its effectiveness. Measure the program’s success and adjust, as necessary.
Bachelor’s degree is required + 7 or more years of experience in Human Resources in a multinational corporation is required + 3 or more years of experience leading and managing change required
Professional Change Certification e.g. Prosci, ACMP preferred + 2 or more years of experience in training / instructional design preferred + 2 or more years of experience as a Human Resources Business Leader or with corporate communications strongly preferred
Previous experience managing and influencing senior executive stakeholders
Knowledge, experience and exposure to best practices in change management and thought leadership required
Experience or direct exposure to best practice HR Business Leadership is required
Experience in dealing with and exposure to senior management on global and regional level is required
A strong track record of success working on continuous improvement and change management sustainment efforts required
Experience or direct exposure to best practice HR Business Leadership is required Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.
Operations &Ndash; Business Architecture And Change Management &Ndash; Change Delivery &Ndash; Tax Ops &Ndash; VP &Ndash; Salt Lake City
MORE ABOUT THIS JOB OPERATIONS Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. YOUR IMPACT Are you looking to use your project management skills to lead a diverse slate of high priority initiatives while expanding your leadership skills and visibility across the entire global Goldman Sachs organization? Our Business Architecture and Change Management team is seeking a professional who is looking to collaborate with an ever changing cadre of stakeholders to deliver projects ranging from strategic to regulatory and from stability ensuring to revenue generating. You will not only utilize but be able to evolve some of the latest data visualization technologies and business analysis tools while driving projects to completion on time, on budget, with quality, and high customer satisfaction. OUR IMPACT BusinessArchitecture & Change Management (BACM) is a global cross-Operations team that acts as a center of change and project management excellence for Operations. BACM plans and executes Operations projects with significant risk and / or strategy implications in partnership with business units and technology. RESPONSIBILITIES AND QUALIFICATIONS HOW YOU WILL FULFILL YOUR POTENTIAL
Hone your strong negotiation and relationship skills as you bring Operations, Technology and Business project sponsors and stakeholders to the table to build complex solutions while balancing competing priorities
Showcase your ability to be both practical and aspirational by scoping, defining and planning realistic but aggressive delivery expectations in conjunction with project stakeholders
Demonstrate your business acumen through expert requirements gathering sessions where you elicit actionable functional specifications that can build real life systems
Show that you have the ability to see the forest for the trees; understand strategic plans, business, process and architecture while you influence design and develop solutions
Demonstrate your precision and attention to detail during user acceptance testing and implementation, including building proactive risk mitigation practices into established guidelines
Be a champion for efficiency by partnering with Operations business units to streamline processes, mitigate risks, lower costs, reduce service issues and generate ideas for new frontiers of efficiency SKILLS AND EXPERIENCE WE’RE LOOKING FOR Basic Qualifications
Bachelors / Undergraduate Degree
Work experience in a business analysis / project management function supporting both business process and technology implementations
Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio and SharePoint Preferred Qualifications
Demonstrate excellent process and project management skills
Ability to engage with and influence stakeholders outside their direct control
Comfortable facilitating project working groups and possesses strong data gathering skills
Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders
Strategic thinker with strong business analysis and planning skills. Capable of identifying and interpreting wider-ranging issues: + ‘Big picture’ understanding
Provides creative & innovative solutions
Ability to formulate the implications of a specific solution across processes, e.g. costs, risk, service.
Have a proven track record of scoping and driving delivery of projects and achieving results independently, on time and to budget including:
Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis
Project management skills including project scope definition; project issues, challenges, risks definition; status reporting; User Acceptance Test execution
Strong organization skills - ability to handle multiple tasks and prioritize accordingly
Exemplary attention to detail and ability to work to tight deadlines under pressure.
Demonstrate understanding of Operations processes and procedures and an ability to learn quickly
Knowledge of products and processes related to the financial services industry would be an advantage, as is related experience in technology strategy or in a client service or business function and / or management consulting
Demonstrate comprehensive understanding of job-related operational and compliance procedures
Understands and appropriately addresses Goldman Sachs compliance and reputational judgment issues. ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.© The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet. Job ID2018-41627 Schedule TypeFull Time LevelVice President/Executive Director Function(s)Operations RegionAmericas DivisionOperations Business UnitChange Delivery Employment TypeEmployee
Project Manager Change Management- Infrastrcture Cloud Services Job
168367 Work Area:
Expected Travel: 0 - 20%
Regular Full Time
COMPANY DESCRIPTION As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
PURPOSE AND OBJECTIVES Cloud Infrastructure Services is the foundation and integral part of SAP’s cloud solutions and services. It delivers global scale reliable infrastructure from state of the art modern Data Center to automated infrastructure components and layers with high SLA and low TCO on which SAP delivers all its cloud offerings to its customers. The change manager is targeted to work together with the colleagues in the team to perform change manager role in AMER time zone. The person needs to drive, operate and improve Change Management execution and process for CIS team, thus bring the CIS operation maturity, stability and efficiency to the next higher level. The change manager will be part of the Service Transition team in Cloud Infrastructure Services.
KEY RESPONSIBILITIES Act as part of the change management team, working together with other change managers in EMEA and APJ time zone.
Prepare, facilitate CIS CAB (Change Advisory Board) meeting
Follow-up on the results of CAB meeting
Drive process execution quality with KPI as measurements. Ensure clear transparency. Monitor and report the execution results.
Be the primary contact person from change management team for AMER time zone, provide necessary supports to operation team for change management related topics.
Work closely with entire change management team to ensure consistency of process definition and execution.
Stay in contact with operation team and understand area of improvements, bring in improvement ideas and drive improvements for change management process and execution In addition, the person will be asked to be responsible for other assigned topics and projects in service transition area.
REQUIREMENTS AND QUALIFICATIONS
Minimum 5 years’ professional working experience, thereof 3 with responsibility as change management or similar roles.
Solid understanding of ITIL and operation processes with hands on experiences in change management.
Solid track record & knowledge of SAP and a true passion for ensuring customer success and excellence
Good understanding of infrastructure demands for SAP offerings and good knowledge of all aspects of Infrastructure technology.
Good understanding of Infrastructure as a Service.
Distinctive problem solving and analytical skills.
Eager to take on new challenges, brings a positive attitude and is resilient to setbacks.
Demonstrated ability to take on new assignments in diverse areas, able to ramp up quickly.
Clear leadership and capability to take fact based hard decisions when required, and ensure stakeholder alignment and clear communications.
Ability to work in a matrix environment and managing people through impact and influence
Ability to work in a rapidly changing environment, is comfortable with ambiguity,
Proven track recording in leading and working across different cultures, location and time zones.
Shows capacity to adapt, master new topics/behaviours, and continuously improve. Committed to learning constantly. SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: C at mailto:Careers@sap.com email@example.com at mailto:Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
International Change Facilitator
Questions? Chat live! - https://flashrecruit.com/user/SandyCabadas
International Change Facilitator, Hershey, PA Kelly Services is seeking an International Change Facilitator for one of our top clients in Hershey, PA
Length: March 06, 2018- December 28, 2018 (Contract W2)
Pay Rate: 30.00/hr. (All-Inclusive W2)
The person in this position helps to act as a liaison for international business teams to facilitate implementation of projects impacting regional markets. This individual would work closely alongside the project champions and facilitators to identify projects impacted, markets impacted, and work with regional regulatory & supply chain teams to determine necessary steps and information required to have a seamless transition of projects across these markets. This person would be highly analytical; have the ability to network across functions; and be resourceful to building a process to address current gaps in information/process.
Provide central point of contact for project champions to implement project objectives across impacted international markets. Some duties could include:
Tracking impacted PCMS by market, and by item. Inclusive of licensed and foodservice projects
Assessing what direct ship distributors would be impacted & require updated compliance information (stickering)
Sales data scrubbing to ensure impacted markets accurate (“where sold”)
Coordination of label level determination across all markets, and coordination of any obsolescence and flow through risks
Coordination with packaging & SRA team to identify versions, and associated timing for all packaging changes
Active tracking of, and communication of 1st usage dates
Establishing shared information sites with detailed trackers for projects, execution deadlines, packaging versions, packaging graphic files, etc.
Ability to analyze bill of material data, to actively identify information as required
Proactively provides direction, facilitation, and resolution on more complex projects acting as a liaison with regulatory leads, project champion, country managers, packaging teams, and OBDs. This would include: communication to impacted markets on changes, impact assessment, and compliance to changes
Involved in escalation of issues to appropriate representatives in Supply chain
Close the gaps with affected parties above identified
Stage-Gate Process Governance
Review projects submitted for discussion at gate keeping meetings. Follow up with task owners if any information/approvals are missing from the project that is required for the International Regulatory teams.
Function as the international spokesperson to raise concerns with projects
High proficiency in use of advanced computational software (i.e. Excel, Power point, SAP)
PCM stage-gate process resource capable of operating the process.
Attention to detail but capable of broad strategic overview
Ability to collaborate across functions and levels
Strong analytical and strategic thinking skills.
Excellent oral and written communication skills
Ability to create and optimize processes
Ability to manage multiple priorities
Action oriented, and ability to initiate actions to resolve problems
Bachelor’s Degree Required + 5+ years’ work experience in a strong analytical and/or strategic role involving business processes.
Experience working across several business functions and with senior management.
Regulatory knowledge would be an asset. Apply Today!
Questions? Chat live! - https://flashrecruit.com/user/SandyCabadas
? With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™ companies, and more than 9,000 IT hiring managers turn to us each year to access the best talent: people like you. Last year we found 10,000 opportunities for IT professionals. Let us help advance your career today.
® As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Hospitality & Restaurant Exp Wanted For New Career Change
Hospitality & Restaurant Experience Wanted for New Career Change
We are looking to kick-start further expansion plans with people who are excited about learning, growing and having fun!
MANAGEMENT TRAINEE OPENINGS INVOLVE TRAINING IN:
- SALES AND BUSINESS DEVELOPMENT
- CREATING BRAND AWARENESS FOR CLIENTS
- INCREASING MARKET SHARE FOR CLIENTS
- CUSTOMER SERVICE AND CLIENT RELATIONS
- RECRUITMENT, ADMINISTRATION, FINANCE
Rapid advancement is available for top performers looking to take on additional responsibility, but all openings start off at entry-level. The stages of advancement are clearly outlined and are dependent on results, not seniority, experience, education, or office politics. Regional, national and international travel opportunities will also be presented to top performers who display a desire to learn and grow.
Your initial responsibility will be to master basic public relations, sales, marketing and customer service. You'll then have the chance to learn recruitment and developmental training skills; and you'll begin to oversee a small team of representatives. Effective team leaders who prove their ability to drive performance and achieve results will be given the opportunity to learn business management, administration, and may qualify for a branch management role.
IF YOU HAVE EVER THOUGHT ABOUT GETTING INTO MANAGEMENT OR BUSINESS, WE'D LOVE TO HEAR FROM YOU!
- All applicants must be 18+ years of age & eligible to work in the USA
- All applicants must be able to pass a background test
- All applicants must have reliable transportation on a daily basis
- No sales or management experience is required, but experience in retail sales, customer service, hospitality, sport, teamwork, leadership or similar can be helpful
- A degree is not required either, but ambitious graduates with business-related degrees often excel
People with a degree or background involving business, management, competition, athletics, training, sports, leadership or teamwork tend to fit in nicely with our existing team, but we welcome people from all backgrounds.
FOR IMMEDIATE CONSIDERATION, SEND YOUR RESUME THROUGH THE ONLINE APPLICATION PROCESS!
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Business Analyst / Client Change Analyst
Business Analyst / Client Change Analyst
Job ID #:JR28399
Functional Area:Client Services
Position Type:Full-Time Regular
Primary Location:US-North Carolina-Durham 5003 South Miami Boulevard Suite 200-3-719
Secondary Location(s): + + + Department:
Education Desired:Bachelors Degree or equivalent
- Experience Desired:1 to 2 yrs Email a FriendSaveSaveApply Now Position Responsibilities\
FIS is seeking a full-time Client Change Analyst to work with our Client Change team to form a partnership with external clients, internal customers, IT, and the Operations line teams for the prioritization, design and implementation of tactical solutions and efficiency gains relating to operational processes; whilst working closely with the larger business management organization to assist in the delivery of larger strategic projects. This team and position are responsible for the successful delivery of items of mandatory change to allow for the continued processing of Client’s existing derivatives business, and in some cases works on new business projects delivering clearing capabilities for new CCP’s and products. The team drives the delivery of change items with accuracy, timeliness, and post-implementation support. Our ideal candidate is a Listed/OTC cleared derivatives line SME wishing to expand their field, or Derivatives IT person looking to develop project management skills. Knowledge and Experience requirements: + 1-2 years of experience in a Business Analyst position
Directly related product specific experience in Listed Futures, Cleared and Bilateral OTC, and Listed Equities a plus.
Project Management experience a plus.
Excellent time management, able to be Flexible with schedule, strong multi-tasking ability
Ability to learn quickly and be comfortable dealing with unfamiliar systems/processes.
Excellent MS Office skills including Excel required. VBA a strong plus.
Bachelor's Degree, business-related major
Excellent oral and written communication skills
Experience interacting with Senior Management . FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here:www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdfand here:www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. As part of the selection process this role may require an assessment to determine suitability Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Organization Change Mgmt Spec
Organization Change Mgmt Spec Apply Now Sign up for similar job alert! Job ID : 9110 Company : State of Delaware Location : wilmington, DE Type : Contract Duration : Approx. 1 and Half Year Rate : DOE Salary : Open Status : Active Openings : 1 Posted : 1 year ago Int. type - Either Phone or In Person Short Description:
The Organizational Change Management (OCM) Specialist will provide support to the State of Delaware’s business organizations (state agencies and school districts) through the transformational processes related to major project implementations. Complete Description:
The Organizational Change Management (OCM) Specialist will provide support to the State of Delaware’s business organizations (state agencies and school districts) through the transformational processes related to major project implementations.
The difference in the role levels 1, 2 and 3 are based on size and scale of project and needed years’ experience. OCM2 Years of Relevant Experience: 4 to 6 years Preferred Education: 4 year degree (i.e. business administration, communications, information systems, public administration, organizational development) or equivalent experience Role Description: •Develop, document, and communicate policies, processes, procedures, and other information for the preparation of major project implementation within state organizations. •Work with project team members to ensure that business organizations understand and implement changes that are a result of reengineering and system development. •Must be able to exhibit effective communication skills, be highly organized, detail oriented, and work independently. •Assist the user community in identifying and understanding the changes resulting from business reengineering efforts, new system development, and other modifications to business processes accompanying technological advances and provide guidance and support in responding to those changes. •Provide a communications link between technical and functional personnel to ensure a clear understanding of requirements, functionality, change issues etc. •Plan, organize, develop, and implement effective communications for the smooth sharing of information between technology teams and business organizations. •Work with the project team to identify and define project operating standards and translate those standards into system documentation. •Work with project team and end user community to identify and define end user procedures and translate those procedures into easily understood, user friendly, readily available end user documentation. •Assist user organizations and technical teams in the process of conducting acceptance testing for maximum clarity and confidence in understanding on the part of both. Skill Required / Desired Amount of Experience Organizational Change Management (OCM) experience working successfully with a wide range and large number of people and/or organizations.
Required Experience in developing and executing an OCM strategy for large projects including an organizational assessment Required 4 Years Experience in developing and executing an OCM strategy for large projects including stakeholder analysis Required 4 Years Experience in developing and executing an OCM strategy for large projects including communication Required 4 Years Experience working in a public sector/government environment Required 1 Years Experience working with Microsoft Office suites -particulary Word, Excel, PowerPoint. Required 6 Years Prior experience working with Agile/Scrum Project Management methodology in an OCM capacity Highly desired 1 Years Experience handling the complexities of technology-driven change management, including communication preparation and delivery Highly desired 2 Years Experience handling the complexities of technology-driven change management, including user interaction Highly desired 2 Years Experience working on a health and/or social services project Nice to have 1 Years Experrience interacting with a highly technical staff Nice to have 2 Years Experience working with web sites for communication purposes. Nice to have 2 Years OCM Certification (including Prosci) Nice to have Prior experience working with Salesforce Nice to have
Organizational Change Management Consultant
- Richmond, VA, USA
CapTech is an award-winning national management technology-consulting firm with an enterprising, entrepreneurial environment. We have achieved four straight years ranked in the Top 10 of Consulting Magazine's Best Firms to Work For, including a #5 ranking overall in 2015. Additionally, we placed 28th within the Vault Consulting 50 for the second year in a row, including a #5 ranking in work/life balance.
At CapTech you'll experience a flat organizational structure with access to constant learning -- where your career path isn't set in stone, and you have unlimited potential for growth. CapTech is based upon a culture of mutual respect. We look for, and hire the best. The creatively innovative, the technically insightful, the driven, the self-managed, the value conscious, the caring, and the gracious person - these are all qualities that we look for along with a love and a passion for the work that we do.
Specific responsibilities for the Organizational Change Management Consultant position include:
- Quickly become familiar with client business challenges and technologies to understand the environment for change and act as a trusted advisor to client stakeholders while leading change.
- Build strong relationships with clients and project stakeholders.
- Build networks of change champions and agents.
- Develop comprehensive change management plans to support complex change initiatives.
- Conduct change impact and readiness assessments.
- Monitor and evaluate change tactic effectiveness.
- Initially requires frequent travel
Specific qualifications for the Organizational Change Management Consultant position include:
- Demonstrated progression and growth within the OCM discipline through past career experiences.
- Experience delivering change management solutions within large organizations.
- Proven ability to produce and own high quality deliverables that meet client needs, including strategic communications and training materials.
- Knowledge and application of change management methodologies and tools.
- Excellent written and verbal communication that is effective to all levels in an organization.
We offer challenging and impactful jobs with professional career paths. All CapTechers can keep their hands on technology no matter what position they hold. Our employees find their work exciting and rewarding in a culture filled with opportunities to have fun along the way.
At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:
- Competitive salary with performance based bonus opportunities
- Single and Family Health Insurance plans, including Dental coverage
- Short-Term and Long-Term disability
- Matching 401(k)
- Competitive Paid Time Off
- Training and Certification opportunities eligible for expense reimbursement
- Team building and social activities
- Mentor program to help you develop your career
At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
Candidates must be eligible to work in the U.S. for any employer directly (we are not open to contract or "corp to corp" agreements).
CapTech is a Drug-Free work place.
Candidates must have the ability to work at CapTech's client locations.
All positions include the possibility of travel.
CapTech has not contracted/does not contract with any outside vendors in its recruitment process. If you are interested in this position, please apply to CapTech directly.
Change Management Consultant
The primary focus of the Change Management Specialist is to help our clients meet business, schedule and budget objectives. This person will focus on the people impacts of change, including changes to business processes, systems and technology, job roles and organization structures. This role will create and implement change management plans that minimize employee resistance and maximize employee engagement.
- Apply a structured change management approach and methodology for the people impacts of change caused by process and technology implementations.
- Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
- Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
- Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
- Develop a set of actionable and targeted change management plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Support the execution of plans by employee-facing managers and business leaders.
- Be an active and visible coach to executives and leaders who are change sponsors.
- Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.
- Identify resistance and performance gaps, and work to develop and implement corrective actions.
- Work with project teams to integrate change management activities into the overall project plan.
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Exceptional communication skills - both written and verbal
• Able to work effectively at all levels in an organization
• Excellent customer service and leadership skills
• Ability to network and cultivate a productive working relationship with corporate and global client representatives
• Ability to work effectively and collaboratively, both as a team member and independently
• Excellent active listening skills
• Strong problem-solving and root cause identification skills
• Strong analytic and decision-making abilities
• Consulting experience is an asset
• Experience in Procurement and related processes/technology is an asset
• Experience in SAP and/or Ariba products is an asset
- Bachelor’s degree in Education, Business, or related field
- 5+ years experience applying change management principles and methodologies in enterprise environments
- Certification in diagnostic and assessment tools related to HR, training, and change management
- Proficient with Microsoft Office products (e.g., Word, Excel, PowerPoint)
Partner, Practice Leader, and Project Leader
Coat Check/Cashier Person
Nightlife Coat Check/Cashier Person should have excellent customer service skills. It is important that they make customers and guests feel welcomed and comfortable trusting their goods to the coat check person. Coat check personnel should address all approaching and departing customers with eye contact, a smile and a professional greeting. If there are two or more coat checkers working together, they should cease all personal conversation when the guests or customers approach and give the patrons their undivided attention.
* Coat checkers/ Cashier Person are required to maintain general knowledge of the facility or event at which they are working.
Relay to patrons the time, the cost of coat check, where the bathroom is, where restaurants/venues and other nearby facilities are, what time the specific event begins and what time it will be over (if applicable) and the cost (if any) of the event.
Coat checkers/Cashier Person are often required to take cash in exchange for coat checking; make change without the use of a calculator or other automated mathematical device.
Coat Checkers/ Cashier Person should possess the ability to use a POS system and accurately account for all transactions and coat check tickets.
Coat Checker/ Cashier Person personnel should have basic math skills, including simple addition, subtraction, multiplication and division.
Coat Checkers/ Cashier Person may be required to take cash and make change for other transactions outside of the Coat Check area, i.e. cigarettes, Nightclub, apparel, admissions, etc.
To Be Successful: * Proficient in Windows Office, Microsoft Office, Mac OSX, POS systems. * 21+ years of age.
Maintain a professional, neat and well-groomed appearance adhering to LEX Standards.
High School Diploma required.
In Closing: If you are truly proud and passionate about what you do, then you need to see what GSR has to offer. Become part of a Grand team today! Location: GSR&C; Age Requirement: Must be 21 years or Over # of openings: 3
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