Channeler Insole Job Description Sample
Sales Associate For Fit Step Pro Job
Req #: 68882
Mall/Shopping Center: Polaris, Columbus
At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!
Sales Associates provide friendly service by actively seeking out customers to assess their needs and provide assistance for the purposes of insoles. Sales Associate will examine the customer’s feet using our technology, and determine what kind of shape/issue the customer has with their feet. After examining their feet they will match an appropriate insole/accessory for that customer. Sales Associates will also perform the following functions: customer service, signing up new Rewards members, cashiering, store operations, and merchandising. Sales Associates must demonstrate behaviors that align with the company values of Passion, Accountability, Collaboration, anf Humility.
Reports To: Department Supervisor.
Essential Duties and Responsibilities:
Customer Service, Sales and Engagement – Engage and greet shoe lovers within store and provides information regarding Fit Step Pro (FSP). Drives sales by performing complimentary foot examination and consultation, suggests appropriate insoles for the customer to purchase and engages in one-to-one selling. Maintains client follow up. Adjusts customers insoles as needed. Follows the DSW customer service model. Explains the DSW Rewards program and its benefits while ensuring thorough service. Answers questions about merchandise for the customers, and directs customers to appropriate merchandise within the store. Maintains client book.
Cashiering and Cash Handling
- Rings up customer transactions while following the DSW cash handling policies and register procedures. Counts money, makes change, verifies amount, and issues receipts. Reads and interprets price ticket information, operates a calculator, and enters data via terminal keyboard.
- Area Operations
- Maintains a clean and organized area.
- Unloads department merchandise from trucks, places merchandise on the sales floor per DSW standards, completes markdowns, maintains clearance area standards, fills accessories, organizes and maintains the stockroom related to department merchandise.
- Loss Prevention
- Follows all loss prevention policies and procedures.
- Personal Development
- Actively participates in daily Huddles and ongoing training. Is open to and responsive to coaching and feedback.
- Other Duties
- Performs other duties as assigned by the management team.
REQUIRED SKILLS AND COMPETENCIES:
Outstanding customer service and selling skills
Excellent verbal communications skills
Able to learn the anatomy of the foot, different diseases, and the cause
Able to learn which insole is the best fit for the customer
Able to show initiative, motivation, and is not afraid to get out of their comfort zone
Meet or exceed sales and new account goals
Commit to building customer relationships and loyalty through personal interaction and the maintenance of a customer file
Demonstrate knowledge of store products and services and use this knowledge to build sales
Available to work nights and weekends
DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against race, color, national origin, religion, sex, age, disability, genetic information, sexual orientation, gender identify or any other protected classification recognized by state or federal laws.
You are applying for work with a franchisee of The Krystal Company, not The Krystal Company or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Position in Organization
Reports to the General Manager (GM) or Manager on Duty (MOD).
Summary of Responsibilities and Accountabilities:
Maintains highest level of Quality, Service, and Cleanliness in all work assignments
Prepares and serves food products according to Krystal procedures.
Follows approved Krystal procedures and schedules for cleaning and sanitation of food preparation area, storage areas, equipment, and utensils.
Works in product preparation or customer service as assigned by the General Manager
Maintains highest possible level of Product Quality.
Prepares food products according to approved Krystal procedures.
Adheres to approved Krystal holding times and temperatures.
Packs all food products in approved Krystal containers, lids and bags.
Maintains highest possible level of Customer Service.
Understands and uses established Customer Service standards.
Follows all approved Krystal cash handling and security procedures.
Is courteous to all customers and co-workers.
Maintains highest possible level of Cleanliness.
Always has neat, clean appearance; adheres to grooming standards in Field Human Resources Manual, including clean uniform daily.
Keeps food preparation area, equipment, and utensils clean and sanitary.
Meets Krystal specifications for sanitary food handling procedures.
Keeps lobby, front counter, drive-thru, packing area and restrooms neat and clean throughout the day.
Keeps parking lot and building exterior clean and free of litter.
Follows approved Krystal cash handling, safety and security procedures.
Understands posted weekly work schedule and reports to work as scheduled.
Performs other duties as required by General Manager.
Must be at least 16 years of age
Must be able to perform the essential functions of the position
Is certified as a Service/production Associate only after two jobs in that category are successfully completed
General Descriptions of Essential Functions/Physical Requirements
DESCRIPTIONS OF MACHINES, TOOLS, EQUIPMENT, WORK AIDS USED
Fryers, Sunriser grill, fry station, "chili pup" unit, Krystal grill units, menu board, coolers, reach in freezer, walk in freezer and cooler, biscuit oven, Blodgett oven, Savory toaster, grits warmer, Groen kettle, steam units/holding cabinets, tomato slicer, deep well, soda fountain hook up station, soda cases, ice machine, hand sanitation station, time clock, cash register, insolated oven mitts, plastic bread racks, utility shelves and storage units, three-compartment sink, plastic ice scoops, food products/condiments, cooking utensils, scales, aluminum foil and plastic food wrap, Krystal food packaging containers, lids, bags, brooms, brushes, floor sweeper, mop, mop buckets, dust pans, utility buckets, utility ladder and dolly, cleaning supplies, plastic garbage cans and garbage bags, MUD labels.
DESCRIPTION OF MATERIALS AND/OR PRODUCTS HANDLE
Food products and cleaning supplies.
No special vocational preparation required.
On the job training provided.
Reading and basic math skills required.
Primary Work Site: 99% indoors, 1% outdoors.
Temperature Factors: Controlled environment.
Noise Factors: Noise present from equipment.
Vibration: Not a factor.
Hazards: Grease – 355?F, grill/steam unit, tomato chopper, knives, slippery floors (grease/water).
Air Quality Factors: Good, food odors present.
Work Surface: Even, flat, hard, dry/wet, fixed ladder on building, inclines, ramps, catwalks or scaffolds.
RELATIONSHIPS WITH COWORKERS
Works with a select group.
Mobility Factors: Walking 20%, Standing 70%, Bending/Stooping 5%, Climbing 5%, some crawling, sitting, or squatting.
Primary Work Position: Standing.
Bending – Frequently.
Twisting/Rotating – Frequently.
Reaching – Constantly.
Working with arms extended: Constantly.
Working with arms ben – Occasionally.
Carrying – Frequently (54 lbs. maximum, usually 25lbs. or less at a maximum, distance of 50 ft. but usually 20 feet or less).
Pushing/Pulling – Frequently.
Twisting/Rotating – Constantly.
Lifting from wait to overhead – Occasionally (15lbs. maximum, usually 10 lbs. or less).
Lifting horizontally – Frequently (20% lbs. maximum, usually 10 lbs. or less).
Gross Dexterity – Required.
Finger Dexterity – Required.
Grasping/Manipulating – Required.
Speed – Required.
Bilateral Coordination – Required.
Eye/Hand Coordination – Required.
Visual and Auditory Requirements:
Visual and Auditory Senses – Required.
Must possess visual/auditory capabilities sufficient to perform the essential functions of the position.
Job number: 563998
Category: Restaurant Crew
Location: GA, Hiram, 4500 Jimmy Lee Smith Pkwy
After Sales Leather Goods & Shoes Repair Associate
The Repair Associate ensures the repair of Luxury products using best in class craftsmanship skills in compliance of brand quality tradition
Repair the product without changing the original design by using materials, accessories, machineries and techniques belonging to the brand traditional craftsmanship. The process includes, but it is not limited to, the following activities:
Attach accessories or ornamentation to the products
Align and stitch or glue materials such as fabric, fleece, leather or wood, in order to join parts
Construct, decorate or repair leather products according to specifications, using sewing machines, needles and thread, leather lacing, glue, clamps, hand tools and/or rivets
Cut out parts following patterns or outlines, using knives, shears, scissors or machine presses
Drill or punch holes; then insert or attach metal rings, handles and fastening hardware such as buckles
Dye, soak, polish, paint, stamp, stitch, stain, buff or engrave leather or other materials to obtain desired effects, decorations or shapes
Repair and recondition of leather products such as trunks, luggage, belts, purses and wallets
Re-sew seams and replace handles and linings of luggage or handbags
Select materials and patterns and trace patterns onto materials to be cut out
Attach insoles to shoe lasts, affix shoe uppers and apply heels and outsoles
Cement, nail or sew soles and heels to shoes
Place shoes on lasts to remove soles and heels, using knives and/or pliers
Repair or replace soles, heels and other parts of footwear using sewing, buffing and other shoe repair machines, materials and equipment
Clean and polish shoes
Cut, insert, position and secure paddings, cushioning and/or linings, using stitches or glue
Dress and otherwise finish boots or shoes, as by trimming the edges of new soles and heels to the shoe shape, secure paddings
5-10 years of experience in the field
Ability to work with total accuracy and efficiency
Fine detail orientation
Up to date on current repair trends
Ability to work independently
Ability to work in a team environment
Kubernetes Developer GDH is seeking a Kubernetes Developer in the San Diego Area to support an Enterprise client.
In this role, you will be working on a new platform that will deliver custom-fitted and individualized footwear through innovative 3D scanning, dynamic gait analysis and manufacturing technologies.
You will be working with an innovative hardware and software platform that captures 3D scans of the foot, foot pressure measurements and gait analysis to create a one-of-a-kind digital profile of each foot.
It is the world's first end-to-end solution that provides individual off-the-shelf shoe and insole recommendations, 3D printed insoles and individualized custom footwear.
Requirements Strong Kubernetes experience Experience with Docker Experience with GO Cloud experience with AWS and Google Cloud Experience with configuration, development and customization Experience with cluster building Ability to mentor a team of Dev Ops Open source examples Strong leadership Interested candidates please send resume in Word format to bmccolloughgdhinc.com Please reference job code 49844 when responding to this ad.
GDH Consulting, Inc.
provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law.
In addition to federal law requirements, GDH Consulting, Inc.
complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities andor employees.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.
Digital, HP, NeXt, SAN, Docker, Kubernetes, Developer, Cloud, Google, AWS, DevOps
Water Resources Engineer
The candidate for this position would be responsible for project management; stormwater management; drainage design; hydrologic, hydraulic and water quality modeling; and environmental permitting in accordance with FDOT, water management districts, and local municipality standards.
Minimum Requirements: Bachelors Degree in a Civil/Environmental engineering discipline 5 to 10 years work experience within the field of civil/environmental engineering specializing in water resources design specific to municipal stormwater improvements and roadway projects in Florida Good written and oral communication skills with clients, co-workers, and regulators Strong organizational skills and team building capabilities Strong project management skills, including management of large continuing services contracts with multiple teams and work orders Strong computer skills, MS Office products, AutoCAD Civil 3D, and familiarity with GIS Working knowledge of ICPR, HEC-HMS, and/or HEC-RAS A desire to work on hydrologic restoration projects: wetland banks, stream restoration, development of biological BMPs, urban filter marshes, etc.
A desire to work on urban stormwater solutions: lake outfall design and retrofits, insolated residential flooding, hydraulic/hydrologic modeling projects, and other flood control and/or water quality improvement projects A desire to work with large-scale and/or small-scale water quality improvement projects including: water quality master plans, needs assessments, water quality models, water quality monitoring, and coordination with stakeholders Strong understanding of the NPDES Program, including MS4 permits and TMDLs
Project experience with municipal clients Engineering specifications preparation Construction administration experience Watershed delineation and modeling experience Preparing permit packages for SJRWMD, SFWMD, SWFWMD, FDEP, and USACE Experience with Municipal Separate Storm Sewer Systems (MS4) Permits and Total Maximum Daily Loads (TMDLs) Remember to say you found this opportunity at EnvironmentalCareer.com
Channel Development Specialist - Accounting Channel (2777-194)
BenefitMall is a national provider of employee benefits, payroll, HR and employer services. Working with a network of more than 20,000 Trusted Advisors, we enable small and medium sized businesses easy access to affordable quality workforce solutions including employee benefits, payroll, compliance, and HR Solutions. Our employees enjoy an inclusive company culture that helps them exceed their income by providing career growth opportunities while maximizing their talents and contributions to the organization. We also offer standard medical, dental, and vision benefits along with a casual work environment, tuition reimbursement and pet insurance.
Part of our team, you will focus on activities related to accounting channel goals of 1) addition of accountants who promote BenefitMall's payroll offering and 2) meeting key revenue targets through the accounting channel.
Plan and execute strategy to drive activity/revenue in accounting channel while working with other departments; monitor results of initiatives
Prospect, present to, and close accounting channel partner opportunities
Plan for, hold, and run monthly partner meetings with key channel partners; follow-up accordingly on open items
Act as primary contact for sales team members for any accounting channel related needs and training; suggest tactics and resources to encourage sales team member success
Create PowerPoint presentations, pricing analyses, and proposals as related to accounting channel partners
Drive lead activity/results through current partners and ensure product/promotion visibility; ensure channel meets key revenue targets per month, quarter, year
Drive best practices and good behaviors internally/externally as related to accounting channel
Review data to determine trends and identify partners and sales team members needing additional attention and support—create and execute on plans to help drive activity and visibility
Find quality speakers and organize monthly CPE presentation events; maintain compliance with NASBA files and accreditation
Bachelor's degree in business, marketing, or related degree
3-5 years in accounting or related industry with experience working with accounting relationships (preferred)
Experience in identifying, prospecting, presenting to, negotiating, and closing opportunities
Excellent interpersonal and sales/relationship management skills – ability to provide persistent and detailed follow-up; must possess a sense of urgency
Ability to handle change and act quickly in a fast-paced, deadline driving environment with changing priorities
Project management experience including plan coordination, execution, and tracking of results—with attention to detail
Experience with or ability to understand technology such as payroll and accounting systems
Advanced Microsoft office suite expertise (Excel, Word, PowerPoint)
Familiarity with Salesforce.com (preferred but not required)
We are an EOE F/M/D/V
BenefitMall provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
AWS Marketplace & Service Catalog – Channel Enablement Manager - Catalog Channel Program
AWS Marketplace helps customers find, buy, and immediately start using software and services that run on the AWS Cloud. Our job is to bring Amazon's e-commerce expertise to cloud software and fundamentally change how software is discovered and consumed in the cloud.
We have a long list of new ideas just waiting to be designed and implemented. AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, software, and databases to complete multi-tier application architectures. AWS Service Catalog allows customers to centrally manage commonly deployed IT services, and helps achieve consistent governance and compliance requirements, while enabling users to quickly deploy only the approved IT services they need.
AWS Marketplace & Service Catalog is looking for a Channel Enablement Manager to meet the growing demand for Channel training and enablement around the globe. We need exceptionally talented, bright, and driven people who have a passion for learning and who can communicate highly technical concepts and messaging to audiences at all different stages in their AWS journey, as well as educate different AWS organizations internally of our AWS Marketplace & Service Catalog Channel story.
In this role you will work closely with our ISVs and Channel Account Managers to craft training and enablement programs that will drive adoption and usage of AWS Marketplace & Service Catalog Channel programs. You will assist ISVs to understand their training and enablement requirements, develop detailed training and enablement proposals and manage the flawless execution of training and enablement plans. You will be responsible for developing and implementing creative content that enables our ISVs and supports our Channel Account Managers as they engage with Consulting Partners.
You will be responsible for the initial onboarding of new ISVs and Consulting Partners into our programs, and providing continuous education as new programs roll-out. Additionally, you will partner with the AWS Partner Network to align our training and enablement programs to the broader AWS message.
Successful applicants will combine a solid understanding of Channel sales and marketing dynamics with the ability to synthesize field requirements and corporate resources into a comprehensive enablement strategy. The successful candidate will also have technical experience with ISVs and Consulting Partners, and a broad understanding of the software industry.
You must have first-class written and verbal communication skills, as well as judgement to create engaging and comprehensible content. You must be a self-starter who is prepared to "roll-up your sleeves" and get the job done. You will work closely with AWS Marketplace & Service Catalog Global Channel Account Managers, Global Channel Program Managers, Business Development, Marketing, AWS Partner Network, and other cross-functional and global stakeholders to introduce process efficiencies and optimized business practices, resulting in time and resource savings.
Key Responsibilities include, but are not limited to:
Create, develop, manage, and lead the successful execution of our Channel Enablement programs
Drive awareness and education to the Channel in a coordinated effort with our Channel Account Managers, including content creation, boot-camps, webinars, and events
Author, update, and manage Channel content and determine opportunities to improve the learning experience. Ensure the content is current and relevant.
Assist in the development of the master plan and calendar for training and enablement activities throughout the year, and communicate strategy with Channel Account Managers and local leaders and stakeholders
Design and implement metrics to measure the training and enablement programs' impact, effectiveness, appropriateness, and utility. Measure and report on the metrics.
Director, NA Channel Strategy And Programs
The primary function of this role is to own the execution (and evolution) of ANSYS Channel Strategy and Programs within North America to achieve double digit sustained growth in channel sales. Working collaboratively with NA Sales management, this role will identify white spaces and help recruit, onboard and develop new partners. This position will provide leadership and development for a team of senior channel managers to deliver annual sales growth objectives and longer term channel goals.
Responsible for executing ANSYS Channel Strategy and Programs in North America (NA) and building the channel partner ecosystem that supports ANSYS' short term and long term growth objectives
Assist in evolving / developing NA channel strategy and related programs that align with the global channel strategy
Manage and develop a team of senior channel managers and be accountable for NA channel performance in the areas – sales, forecast, pipeline development, brand awareness, and customer success
Cultivate relationships with channel partners key personnel and ensure commitment for sales goals, pipeline development, sales and technical capacity and capabilities essential to sustainable growth and customer success
Represent the interests of channel partners within ANSYS to elevate our partner relationships and build maximum awareness and strong relationships within ANSYS, ensuring that critical internal organizational resources are marshalled strategically and effectively to support partners
Working collaboratively with channel development team and NA sales managers, analyze white spaces, identify new partners, help negotiate agreements, onboard and develop partnerships
Own channel annual sales planning process, adjust plans as needed to reflect market conditions and competitive pressures, and mitigate risk to ensure sales targets are met
Enable and/or support the development of new channel initiatives in cooperation with Marketing, Sales, Product Management, Partners and other internal teams to drive new customer acquisition and monetization, and channel readiness for new product introductions
Analyze channel partners performance, and design and implement corrective actions
Ensure channel programs, including deal registration, marketing programs/campaigns, certification, are properly executed resulting into 3X pipeline and on plan sales performance
Ensure direct-channel and channel-channel conflicts are quickly and fairly handled and resolved
Be channel partner(s) champion within ANSYS, Inc.
And other job related duties may be assigned by management from time to time
Bachelor's degree in technical or business discipline required
A minimum of 10 years of experience in sales or channel management / business development leadership positions in B2B software industry, including at least 5 years at a senior manager / director level, and minimum of 5 years managing channel partners and distributors
Experience in identifying capable partners, negotiating distribution agreements
Demonstrated success operating in roles that rely as much on influence as on direct authority to fulfill responsibilities in areas that cross organizational / departmental boundaries
Strong business and financial acumen
Strong analytical, planning, communication, problem solving, diplomacy and influencing skills
Travel 40%+ required
- Demonstrated awareness and understanding of PLM / simulation software space, and manufacturing and process industries
- MBA preferred
ANSYS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
ANSYS does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of ANSYS. Upon hire, no fee will be owed to the agency, person, or entity.
Channel Manager - South East Region
Job Title – Channel Manager - South East Region
Job Location – South East Region
Job Code – CS20170211-21766
Harris Corporation is a leading technology innovator, solving customers' toughest mission-critical challenges by providing solutions that connect, inform and protect. Harris supports government and commercial customers in more than 100 countries and has approximately $6 billion in annual revenue. The company is organized into three business segments: Communication Systems, Space and Intelligence Systems and Electronic Systems. Learn more at Harris.com.
Responsible for developing regional dealers and selling company products, systems and services in assigned territory through indirect sales channels. Represents the company to the channel and the Channel to the company in all sales-oriented activities, including marketing, advertising, sales promotions, training and other channel-related support. Responsible for understanding all aspects of PSPC business relative to accessible channels to market, competition, market trends, vertical market segmentation, product positioning and pricing.
Responsible for working closely with dealers or Master Distributor to ensure sales / account strategies can be addressed by channel
Responsible for oversight and performance of channel partners to ensure requirements of training, inventory and other measures of capabilities and execution
Evaluate current competitive channel assessment and alternative – non-traditional channels to be considered for PSPC products and solutions
Introduce new products designed to be sold by the Channel and assigned territory
Participate in quarterly formal assessments with each dealer or Master Distributor along with the Indirect management team
In conjunction with Sales develop annual quotas and provide quarterly feedback to the partners on performance to quota
Provide PSPC management insight into the needs and opinions of the Master Distributors as well as the channel partners
Ensure periodic PSPC and Channel partner interactions
Ensure PSPC Channel strategies and policies are adhered to and work collaboratively with Sales Management to ensure consistency and share best practices
Provide monthly and as requested updates and forecasts for assigned channel partner and territory
6 or more years' experience in Telecommunications or Land Mobile Radio
5+ years' experience in sales / sales management
Channel Management and/or Operation experience
Experience with the role of channel programs, product pricing and product portfolio
in developing channel partners and attracting new partners
Experience in LMR technical sales / marketing / channel management
Ability to work independently with remote supervision
Willing to travel 50%
Preferred Additional Skills:
Land Mobile Radio background highly preferred
Business acumen in marketing, business management, product management, contract negotiations and procurement.
Experience in Matrix style organization desirable with ability to meet Quota for assigned territory.
Able to effectively integrate numerous inputs and information to provide a clear understanding of present and future channel performance and needs
Ability to manage, direct, motivate and develop channel partners
Ability to develop effective strategy for the channel in conjunction with sales management and PSPC objectives, including promotional programs
Self-starter with an entrepreneurial attitude
Excellent analytical and problem solving skills
Possess superior communication skills (oral and written) with ability to present confidently in front of senior executives, partners and customers
Ability to execute and work within a cross functional, geographically diverse team environment
Ability to assess market trends and identify emerging channel opportunities
Demonstrated account planning, strong relationship building and negotiating skills
Please be aware that many of our positions require a security clearance, or the ability to obtain one. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Location: USA - AL - ALL, USA - FL - ALL, USA - GA - ALL, USA - LA - ALL, USA - MD - ALL, USA - MS - ALL, USA - NC - ALL, USA - SC - ALL, USA - TN - ALL, USA - TX - ALL, USA - VA - ALL
Activation Date: Tuesday, November 21, 2017
Expiration Date: Wednesday, November 21, 2018
Partner Commercial Support Executive Contract Role
Supporting the management of Commercial and Strategic Channel initiatives whilst ensuring that all indirect channels are supported to achieve objectives at the highest level of customer service.
The role is focused on assisting in delivering the optimum channel performance in terms of customer margin & channel efficiency within the small business market through appropriate planning, performance management & channel enablement.
This role is part of the Channel Strategy & Planning team which is responsible for providing the partner channel with the support to enable it to deliver on the long terms strategic objectives.
The purpose of the role is to support the development, implementation and operation of the Small business commercial and distribution strategy within the indirect partners through appropriate commercial planning & performance management.
Essence of Role – Key Accountabilities
Strategy development & implementation:
Support the development of the channel distribution strategy in line with the consumer commercial strategy.
Maintain & develop a strategic understanding of both Vodafone's & our competitor's estates translating this into actionable insights to deliver on the consumer commercial strategy.
Support the channel management in the delivery of all agreed programmes within the channel distribution strategy.
Develop & evaluate all channel enablers including incentive schemes to drive consumer performance maximising the commercial opportunity through all retail touch-points.
Develop an appropriate commercial framework to support the channels in delivering on its objectives through appropriate governance, control & performance management.
Work with the channel management team in the review & approval of market opportunities ensuring alignment to overall distribution strategy.
Support the operational integration of new channels &/or new capability into Vodafone enabling our channel to meet its commercial objectives.
Governance, control & performance management:
Work with the Commercial Strategy & Planning team to ensure appropriate consumer targets across all retail channels.
Align to GTM plans ensuring that both the appropriate resources & targets are in place supporting the achievement of the channel plans.
Performance management against agreed commercial management framework driving optimal commercial performance.
Programme management of key Small Business initiatives outlined within the channel & distribution strategy including provision of appropriate management information to support delivery in line with agreed plans.
On-going review of channel profitability to support the optimisation of resources and generation of synergies across all distribution channels.
Work with appropriate finance, segment marketing and CVM stakeholders to maximise return from all operational, channel & customer investments improving customer return & commercial efficiency.
Maximising customer return with our channels through planning, performance management and channel enablement.
Be active in monthly and quarterly commercial reviews aligning our channels to our overall commercial plans.
Identify and recommend improvements to support an improved commercial performance & customer experience in our retail channels.
Work cross functional with other internal stakeholders such as Operations and Delivery to increase activation rates and minimise CXX issues within the channel
Financial (limits/mandates etc.), Non-financial (customers/staff etc):
Support Programme Partner Manager including operations, commission and other related channel costs.
Monitoring of commercial performance in line with agreed plans through performance management.
Knowledge of 3rd Party channels an advantage.
Experience in a sales/commercial environment.
Channel Management experience.
Channel Operations knowledge and understanding.
Programme management experience
Excellent influencing and interpersonal skills.
Delivery against Channel Economics metrics.
Delivery & creation of channel performance frameworks.
Works in the "Vodafone Way".
Skills, Knowledge and Experience required:
They will have a proven track record of delivering plans, initiatives and projects within a competitive environment.
The person will be required to work across all levels of the consumer and the wider Vodafone environment with confidence and credibility. They will be highly motivated and be able to demonstrate the ability to self-manage.
A proven self-starter with an inherent ability to deliver commercially against agreed objectives and timelines.
They will be a role model to their peers with strong empathy for people and an ability to bring others along through their influencing and negotiation skills
Commercial – Understands the value of profitable customers, 3 years experience in a commercial/marketing environment. Capable of hands on problem-solving, with ability to generate ideas and solutions.
Driven – Can do, delivers, drives Vodafone to win, possesses strong personal motivation and has an acute attention to detail
Helicopter – Sees the big picture and can extract the important detail from all analyses and data
Manages Change – Works effectively in a changing environment, is a strong influencer and negotiator, a strong positive change advocate. Excellent interpersonal skills with an ability to positively influence and connect with people
Reliable – Dependable, takes personal responsibility for the delivery of all objectives and against agreed timelines with the ability to cope with competing demands and to prioritise tasks. Excellent organisational and time management skills
Customer focus - Communicates well & makes a personal difference, Goal orientated, Ability to understand the customers' needs and expectations
Inspirational – Inspires and Influences stakeholders
Forecasting & reporting of channels against commercial targets
Development of commercial reporting and analyses
Performance management of channels with key stakeholders
Development & implementation of channel Incentives and promotions
Monitoring of channel initiatives / programme against set plans
Cross functional support with other internal stakeholders to increase activation rate and negate CXX issues
The Vodafone Way :
- We are passionate about exceeding expectations.
- We create and deliver new products, services and ways of working that delight our customers.
Ambitious & Competitive
- We bring energy and passion to our work and always aim to beat the competition.
One Company, Local Roots
- We work across Vodafone to achieve the best outcome for customers, employees and shareholders.
- We drive speed to market. We relentlessly prioritise and pursue the outcomes that matter to our business.
- We make things simple for our customers, partners and colleagues.
- We are reliable and transparent to deal with. We deliver for others and trust others to do likewise.
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