Chief Dispatcher Job Description Sample
Wildland Fire Dispatcher II, Initial Attack Dispatcher (Pcn 10-9465)
Hiring Restriction Exemption
This individual position is EXEMPT from the hiring restrictions. Qualified applicants are encouraged to apply.
This position is open to Alaska Residents only
Dispatches tribal law enforcement, fire, EMS, and other tribal service units to emergency and non-emergency scenes/calls; provides responders with complete and accurate information to ensure officer safety and prompt response. Communicates with other outside agencies both by radio and telephone as needed.
Reports to the Dispatch Supervisor
Major Duties and Responsibilities
Answer multi-line phones administrative and 911; records incoming calls via land line and radio transmissions.
Dispatches emergency units in response to emergency calls for service; determines the nature and location of emergency; prioritizes response and dispatches appropriate agency.
Dispatches tribal support units in response to non-emergency calls for service.
Communicates with police officers, EMS personnel, Fire personnel, and outside agencies via radio.
Provides general information as requested by the public; creates and categorizes all calls for service from the public.
Provides concise and accurate information to appropriate emergency/non-emergency units.
Maintains accurate records of the location and status of all field units; documents all calls, phone and radio.
Assists callers in emergency first aid as prescribed in state-recognized emergency medical dispatch procedures.
Accesses and disseminates information maintained in available data bases such as: National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NMLETS), New Mexico Crime Information Center (NMCIC), Computer Aided Dispatching and (CAD), New Mexico Department of Motor Vehicles files.
Maintains updated files of current warrants, criminal complaints, civil complaints, restraining orders and probation paperwork.
Updates and maintains lists of contacts of various emergencies.
Maintains adequate copies of all forms necessary to complete assigned tasks.
Prepares reports upon request for supervisor or Chief of Police.
Reports any malfunctions of equipment to supervisor.
Maintains current NCIC certification; trains dispatch and police officers on use of NCIC.
Researches the proper procedure to request confidential information that field units need, e.g. who a cell phone is registered to.
Notifies chain of command to any major incidents; reports any NCIC security violations.
Performs other duties as assigned.
Knowledge, Skills and Abilities
Knowledge of the scope, landmarks and geological locations within the Sandia Indian Reservation.
Knowledge of principles and practices of radio dispatch and communication.
Skill in the operation of computers and office equipment that includes copier, telephone and audio equipment.
Skill in preparing clear, concise, accurate, and complete written reports.
Ability to operate radio communication equipment, enhanced 911 telephone equipment, digital recording equipment, computer printers and TTD (Deaf/Hearing Impaired) telephone, facsimile machine and photocopy machine.
Ability to remain calm and handle emergency situations.
Ability to perform duties under stress, maintain composure and professionalism under stressful conditions and in the face of provocation.
Ability to maintain confidentiality of information as directed by tribal and police policies.
Ability to learn equipment used in performing duties.
Ability to establish and maintain effective working relationships with the public, tribal government and other law enforcement and Public Safety agencies.
Ability to refer to and use manuals regarding the use of equipment and emergency procedures.
Ability to communicate effectively both verbally and in writing.
Minimum Qualifications, Education and Experience
High School Diploma, GED Certification or equivalent.
Two (2) years related experience in data entry, computer applications, telephone communications or emergency communications/radio dispatching.
Must possess and maintain the following current licenses and/or certifications:
New Mexico Department of Public Safety Telecommunicator Certification
NCIC Certification (National Crime Information Center)
EMD Certification (Emergency Medical Dispatch)
First Aid/CPR Certification
Must be able to successfully pass a stringent background and character investigation in compliance with PL 101.630.
Will require a post-offer, pre-employment and random drug screening.
Substitute Transportation Dispatcher
SUBSTITUTE TRANSPORTATION DISPATCHER
Madera Unified School District
Number Openings: (At time of posting)
Length of Work Year:
HOURS AND SITE TO BE DETERMINED
Full and Part Time
6/8/2018 4:30 PM Pacific
Sub Rate $17.32 /hour
1/30/2018 Application Deadline:
6/8/2018 4:30 PM Pacific Employment Type:
Full and Part Time Length of Work Year:
HOURS AND SITE TO BE DETERMINED Salary:
Sub Rate $17.32 /hour Number Openings: (At time of posting)
1 Contact: Mary Siegl Email: firstname.lastname@example.org Phone: 559-675-4500 295
Job Description / Essential Elements: Print
Madera Unified School District
Classified Job Description
The Transportation Dispatcher, assigned to the District Transportation Department is responsible for efficiently planning, coordinating, dispatching, and overseeing assigned school bus fleet activities and bus drivers; processing service requests pertaining to routine and emergency maintenance issues; maintaining department records in accordance with mandated requirements; and coordinating assigned projects.
This job reports to Supervisor-Transportation Operations
Dispatches the District bus fleet for the purpose of meeting student transportation needs.
Schedules work assignments, including coverage for ill drivers or breakdowns, for the purpose of ensuring completion of transportation routes in a timely manner.
Confers with supervisor regarding policies, procedures and/or actions (e.g. boundary changes, personnel requirements, dispatching problems, etc.) for the purpose of providing information for decision making and for enhancing student transportation services.
Develops and implements workable solutions to daily operation problems for the purpose of bringing immediate resolution to current and potential problems.
Collaborates with supervisor in developing routes and schedules (e.g. routes, workload, special trips, driver training, etc.) for the purpose of determining driver and equipment requirements.
Informs school personnel and parents of practices (e.g. rules, regulations, laws, etc.) for the purpose of providing information for their follow-up action.
Maintains service related files and records (e.g. mileage logs, servicing schedules and worksheets, DMV requirements, etc.) for the purpose of prioritizing routine maintenance, minimizing vehicle damage, and/or avoiding service disruptions.
Processes a variety of materials (e.g. service orders, route changes, etc.) for the purpose of updating and distributing information, and or/ complying with mandated requirements.
Responds to injuries and/or accidents for the purpose of complying with established policies and regulatory guidelines.
Responds to inquiries from students, parents, and/or staff (e.g. stop locations, schedule, state regulated policies, etc.) for the purpose of providing the necessary information regarding transportation services.
Compiles a variety of data (e.g. incident reports, inspections, student counts, mileage, etc.) for the purpose of developing formal reports, conveying information and complying with mandated requirements.
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Skills, Knowledge and Abilities
SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating two way radio; operating standard office equipment including utilizing pertinent software applications; performing standard clerical procedures; and preparing and maintaining accurate records.
KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; understand written procedures, write routine documents, and speak clearly; and solve practical problems. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: methods and equipment in student transportation; contracts, laws and regulations of transporting students; pertinent department policies and procedures; office practices and procedures; and concepts of grammar and punctuation.
ABILITY is required to schedule a number of activities, meetings, and/or events; gather, collate, and/or classify data; and consider a number of factors when using equipment. Flexibility is required to work with others in a variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize a variety of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant. Specific ability-based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; meeting deadlines and schedules; setting priorities; working with detailed information/data; and working with frequent interruptions.
Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; and operating within a defined budget. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to significantly impact the organization's services.
The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally the job requires 75% sitting, 15% walking, and 10% standing. The job is performed under minimal temperature variations and in a generally hazard free environment.
Experience One year of school bus driving experience.
Education High School diploma or GED.
Pre-employment Proficiency Test
Criminal Justice Fingerprint/Background Clearance
FLSA Status Approval Date Salary Range 25
Requirements for Applying
Position requires one year of school bus driving experience and high school diploma or GED
Letter(s) of Recommendation
Proof of HS Graduation
Requirements for Applying
Position requires one year of school bus driving experience and high school diploma or GED
Letter(s) of Recommendation
Proof of HS Graduation
The Governing Board desires to provide a positive work environment where employees and job applicants are assured of equal access and opportunities and are free from harassment in accordance with law. The Board prohibits district employees from discriminating against or harassing any other district employee or job applicant on the basis of the person's actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex, or sexual orientation. The following person is designated as the Title IX Coordinator: Chief Academic Officer, 1902 Howard Road, Madera, CA 93637, (559) 675-4500 extension 246.
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Instructor Of Professional Flight/Assistant Dispatcher
The Instructor of Professional Flight/ Assistant Dispatcher is responsible for flight and ground instruction in various courses ranging from Private Pilot through Certified Flight Instructor. Serves in the role of Assistant Dispatcher. Full time aviation faculty members are professional educators with the primary responsibility of providing a quality instruction for a diverse student population and performing instructional duties and responsibilities in accordance with the philosophy, mission, policies and procedures of the college and the Aviation Department.
Note: Cochise College requires a post offer, pre-employment background screening of all employees.
This position is open until filled with applications reviewed as received.
Within the scope of college policies and procedures, this position:
Teaches assigned Professional Flight related courses and associated labs in accordance with the college's workload policy; maintains written instructional standards; facilitates instruction using alternative delivery methods as needed; informs students in writing of instructional standards; posts and maintains office hours; participates in the assessment of student learning outcomes; establishes, maintains and submits accurate student and instructional records in a timely manner
Develops new courses, curriculum, instructional materials, and evaluation tools; reviews and updates course outlines, textbooks, laboratories and course procedure sheets for Professional Flight courses; assists with the preparation of course proposals, curriculum updates and the construction of degree/certificate programs
Applies and maintains standards of quality operating methods, processes, systems, and procedures; implements changes as necessary to maintain a successful Professional Flight Instruction program; integrates knowledge of industry trends and professional training to continuously improve program quality
As Assistant Dispatcher, assists in quality assurance of flight operations; acts as representative for the Safety Officer, Chief Flight Instructor and flight instructors; serves as liaison for the flight instruction staff, flight students and maintenance staff
Participates in Professional Flight Instruction course scheduling, department, division and college meetings; serves on college committees as assigned
Performs other related duties as assigned
General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed.
Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.
Knowledge, Skills and Minimum Qualifications:
Education and Experience
Current certified Flight Instructor
Current FAA 1st or 2nd Class Medical
Current certified Instrument Flight Instructor
Three years' flight instruction experience
Prior experience in commercial airplane single engine land and instrument rating
Possess or have the ability to obtain a Dispatcher license within 2 years
Preference may be given to individuals with an Associates' degree in a related discipline from a regionally accredited institution of higher learning recognized by the US Department of Education
Knowledge, Skills and Abilities:
Knowledge of and ability to follow college policies and procedures
Knowledge of trends, developments, new technologies affecting the Professional Flight program
Knowledge of curriculum and program development
Knowledge of public relations/marketing practices and methods
Skill in current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications
Skill in instructing students from diverse cultures and/or backgrounds
Skill in using authentic assessment to evaluate students' needs and progress
Skill in integrating technology into curriculum and other educational services
Ability to relate to a diverse population and to maintain composure when faced with difficult situations
Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail
Ability to work independently while contributing to team environment
Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner
Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
Ability to analyze problems, identifies solutions, and takes appropriate action to resolve problems using independent judgment and decision-making processes
Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public
Work is primarily performed under general supervision in a typical classroom, laboratory, hangar, and cockpit or airport runway setting with varied climate conditions. Work includes exposure to mechanical, chemical and hazards associated with aircraft operation and flight.
Essential functions of this position require: lifting, manual dexterity, fine and large motor skills, ability to communicate. Work requires travel and may include working evenings and weekends.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met
Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem solving skills are important
Director of Aviation Programs
$48,159 (Associate's prepared Minimum)
$72,409 (Doctorate prepared, maximum starting salary) dependent upon qualifications
Cover Letter, Resume, Transcripts, Certifications and/or Licensure
Location: Wichita, Kansas (US-KS) 67213
This is a 2nd shift position - 2:00 pm to 10:00 pm -
Watco Dispatch is adding 1 new Dispatcher to our Dispatch family in Wichita, Ks, The candidate must be willing and able to work well in a very high stress environment. Must have a proven employment record with longevity and success. Dispatching experience is preferred, but will not overlook someone who possesses the skill sets require, with motivation and dedication to their current team. The candidate will be required to complete very extensive class room training by our safety department and retraining and testing each year. This involves successful testing in order to begin dispatcher training. After requirements are met the candidate will begin 6 months of hands on training. This will prepare you to learn how to provide safe and efficient movement of trains authorizing the occupancy of main track and sidings for train operations, track inspection and maintenance personnel working with trains. The Train Dispatcher will report to the Senior Chief, Chief Dispatcher and Assistance Chiefs on duty.
Authorizing the occupancy of main track and sidings by issuing track bulletins and warrants and communicating such authorities to train crews, track crews and others.
Monitoring train movement and conditions affecting movements (such as weather conditions, train crew availability, engine and equipment availability, track warrants/bulletins, general orders, timetables, track conditions and speed restrictions), taking indicated actions to assure safety and performance, and coordinating responses to unplanned events and emergency situations.
Tracking train delays, assuring movement of priority trains and coordinating the movement and protection of high/wide loads and special movements.
Communicating via telephone or radio with train crews, yard supervisory personnel, Maintenance of Way personnel and others regarding train movements and instructions, train orders and authorities. Working with Law Enforcement agencies in emergency situations
Reporting all incidences of railroad crossing malfunctions and providing proper notifications and protection. Keeping Federal Records that may be produced in a court of Law.
Collecting all required information needed for reporting maintained in the dispatch office. This is information that is reported to our main headquarters in Pittsburg, Ks for measurements related to cost effectiveness.
All Dispatcher calls are recorded and timed for safety, accuracy and great customer service!
All dispatchers must be able to work any shift at any time with short notice.
Special Training, Skills, or Education
High school diploma required, College Degree preferred but may accept equivalent experience
Ability to thrive in a fast-paced, pressure-filled work environment, yet still maintain outstanding customer service
Knowledge of General Code of Operating Rules preferred
Strong typing and 10 key skills
Strong problem solving skills
Attention to detail, must be able to prioritize and multi-task at the same time
Must be self-motivated and team driven
Strong phone skills, friendly but firm phone personality
Strong communication skills.
Ability to learn and utilize new computer systems
Proficient with Microsoft Word and Excel
Ability to communicate written and orally and coordinate well with others
Flexibility with hours and schedules. Must be able to work any shift at any time
May be necessary to change shifts at a moment's notice
Minimal Travel required
Team member must successfully complete the Watco Companies, Inc. General Code of Operating Rules 3 week course and examination.
Team member must successfully complete the Watco Companies, Inc. Rules Governing Train Dispatchers course and examination.
Team member must successfully complete the examination for The United States Hazardous Material Instruction for Rail.
Team member must have proven success in all aspects or dispatching, safely and must be able to dispatch all railroads in the Watco Dispatch Center
Police Services Dispatcher
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community.
The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation.
Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or alarm signal communications equipment.
Essential Functions Include But Are Not Limited To
Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services
Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed
Dispatches emergency units on the computer aided dispatch
Maintains contact with all units on assignment to determine status and location
Provides assistance and explains response procedures
May coordinate with state, county and other local agencies to provide information and coordinate call responses
Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office
Inputs data into calls for service for police response
Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System
Tests communications equipment and reports malfunctions
Performs other functions as assigned
One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below.
Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings.
Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public.
Candidates who wish to be considered for the bilingual position must be fluent in both English and Spanish.
All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
1.ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (www.nationaltestingnetwork.com).
2.Performance Examination (Qualifying): candidates are required to submit a typing certificate demonstrating a minimum net typing speed ability of at least 35 words per minute. Acceptable typing certificates must be from a government, employment or training agency and must have been obtained within the last 6 months. Certificates from online self-proctored examinations will not be accepted. Candidates are encouraged to submit typing certificates at the time of filing the online application, but will be able to submit prior to placement on the eligible list.
3.Oral Interview Examination (Weighted 50%): will evaluate each candidate's training, experience, education, and personal qualifications for the position.
NOTE: Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager.
Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination.
Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $175 per month, which is not included in the salary listed at the top of this bulletin.
Assistant Power Dispatcher
Position Description Benefits Supplemental Questions
Seattle City Light, a department of the City of Seattle, is one of the nation's largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.
Seattle City Light has an opportunity for a safety-focused, detail-oriented Assistant Power Dispatcher to join the System Operations Center. The System Operations Center is a 24-hour operation and plays a critical function in the real-time operation of Seattle City Light (SCL) hydroelectric projects and municipal electric power system.
Under supervision, the Assistant Power Dispatcher will receive training in how to monitor and coordinate the Seattle City Light electrical distribution system for voltages up to and including 34.5 KV. This position will receive substantial training in safety methods and practices associated with dispatching work, in part, by conducting field visits to investigate problems, verify equipment status, properly identify locations of equipment failures and carry out related field duties. Under direction, this role will receive initial training in load scheduling work. This includes training experiences in how to estimate and schedule hourly load requirements and maintain data bases for load estimates and records of inter- utility energy transfers.
This class represents the initial training level in the Power Dispatcher class series. Positions at this level carry out field work and varied automated and manual record keeping functions related to dispatching and scheduling work. As their work progresses, such positions receive training in an increasingly broad and responsible range of dispatching duties.
This position will report to the Chief Power Dispatcher, Distribution.
The Assistant Power Dispatcher's work requires familiarity with DC and AC theory, electrical generation, transmission and distribution principles, hazards and safety standards and procedures associated with work around generation, transmission and distribution equipment. The Assistant Power Dispatcher is familiar with the tools, materials, equipment and standards used in Seattle City Light's power system. They are knowledgeable about the common causes of electrical transmission, distribution and service problems, and residential wiring practices.
The work requires the ability to use computer monitoring systems, maintain accurate and detailed numerical records, weather information and related data, and read and update maps and technical drawings related to utility systems. The work requires the ability to think clearly and make sound judgments under difficult conditions, accurately analyze and identify problems in the face of conflicting and incomplete information, and appropriately prioritize the handling of problems and objectives.
Assistant Power Dispatchers learn and follow specific safety and technical guidelines and procedures, and take most actions under the direct supervision of a higher level Dispatcher. As training progresses, there are increasing opportunities for formulating judgments in the application of guidelines to resolve problems and to take actions involving crew safety and power restoration.
Assistant Power Dispatchers coordinate work as directed and authorized by higher level Dispatchers and with customer service, distribution, maintenance and repair personnel within City Light, as well as outside utility staff as necessary to exchange information.
Job Responsibilities include:
Conducts field trips to verify the configuration or status of equipment. Investigates equipment failures, verifies their location and otherwise carries out field work primarily concerned with the safety of repair crews;
Receives training and increasingly broad experience in dispatching activities under the direction of a higher level Dispatcher;
Assists Power Dispatchers in updating feeder maps, quarter section maps, the system status board and geographical roll map, and special maps of residential and commercial underground systems and downtown networks. Also assists in updating drawings and maps of substations and various equipment such as circuit breakers and transformers;
Conducts research for special projects and writes related reports; and
Performs other related duties of a comparable level and as appropriate for training purposes.
Work Environment/Physical Demands:
May be required to be on call 24 hours per day to respond to emergency situations.
Required to work nights, evenings, weekends and holidays.
Required to work in an enclosed environment for the duration of shift.
May be required to stand or bend for extended periods of time.
May be required to work around energized equipment and high voltages.
Requires a minimum of two years experience in a journey level electrical trades position. (Two years experience as an electrical engineer or any other comparable combination of training, education and experience which provides the necessary knowledge, skills and abilities will be considered.) The Navy Nuclear Electrician Mate and Navy Nuclear Electronics Technician six-year programs meet the qualifications for Assistant Power Dispatcher.
Certification/License: Current State of Washington driver's license or evidence of equivalent mobility.
Ability to work in a team environment, and perform work and make quick decisions in high pressure situations.
Additional Information: Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check which includes criminal history and driving history review.
Want to know more about Seattle City Light? Check out our web page: http://www.seattle.gov/light/.
Gen Dispatcher Assc- Gen Dispatcher
This position will be posted at a range from Gen Dispatcher Assoc to Gen Dispatcher.
Note: Education and/or experience will be used to determine the appropriate salary and salary grade level.
Generation Dispatchers dispatch AEP's generation assets into a specific market, ISO and/or control area and/or remotely operate AEP's hydro units. The duties include communication with power plant operators and RTO/RRO/Market personnel to ensure AEP's unit's capabilities/equipment are correctly represented in all associated computer systems for reliability and financial purposes.
Along with unit capabilities, Generation Dispatchers also monitor, records and reports on emission information.
Generation Dispatchers assigned to hydro operation also coordinate maintenance schedules and the production schedules for all AEP's Hydro units including obtaining and maintaining specific water levels in river systems in accordance with local and governmental requirements.
Dispatchers are required to be or obtain NERC Certification and are required to accomplish all job tasks in accordance to NERC/RRO Standards.
The Generation Dispatcher has the responsibility and authority in directing power plant control room operators to take appropriate action ensuring that units are operated in such a manner as to support reliable operation of the Bulk Electric System. They are also responsible for optimizing AEP's unit operation in relationship to market conditions and requirements by minimizing dispatch costs while adhering to economic market instructions.
Generation Dispatchers should also assist in maintaining financial and operational positions as well as ensuring an accurate flow of information to settlements regarding the production of energy in the areas. Hydro Dispatchers also work closely with government organizations like the Corp of Engineers to maintain proper water levels to promote river transportation.
Learn NERC Generation Operator and AEP Dispatch responsibilities and how generation activities impact the BES. Learn the steps listed in AEP's Emergency Operation Plan and be able to execute the steps in an emergency. Develop a working knowledge of all Generation Dispatch systems and their associated support teams especially Generation Marketing Control System (GMCS) and Plant Information System (PI). Learn the real-time power market operations, its effect on AEP generation and on Bulk Electric System stability.
Generation Dispatchers must also be aware of the effect of the production of energy and ancillary services on their financial position; therefore, knowledge of financial markets is necessary. Learn power plant operations and be capable of assessing the risk potential of those operations on plant reliability and capability; and the potential impacts of those operations on Bulk Electric System. Become familiar with the basic functions of protective relays, Special Protective Systems, and associated equipment.
Generation Dispatchers Assc. assigned to hydro operations shall become familiar with all FERC license agreement stipulations.
Generation Dispatchers Assc. assigned to hydro operations shall become familiar with all AEP hydro facility Emergency Action Plans and be able to execute the steps listed in those plans in the event of an emergency.
Police Dispatcher I
CSU Job Listing Details
E-Mail this listing
Job ID: Req. ID 10200BR
Police Dispatcher I
February 22, 2018
March 22, 2018
Link to Apply Online:
Campus Employment Homepage:
Job TitlePolice Dispatcher I
ClassificationPolice Dispatcher -12 Month-Dispatcher I
Salary Range$1,548-$2,563 per month
Work ScheduleOn call; this is a temporary position to end on or before June 30, 2019 with a possibility of renewal on an annual basis if program needs exist.
Job SummaryIt is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding.
We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Peforming Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
About the Position:
The University Police department is dedicated to ensuring the University Community's right to a crime free environment through exemplary and professional service. We are seeking a calm and rational individual to join our team as a Police Dispatcher I who is willing to work an alternate schedule. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the administration of the Chief of Police, the University Police Department is responsible for the safety, health and well-being of the University community. The Communications unit is a primary Public Safety answering point.
Provides essential communications between campus law enforcement headquarters, campus police, community service officers and parking officers in the field, outside emergency and law enforcement agencies and the public. Screens all 9-1-1, blue emergency phones and business lines to determine the appropriate level of service needed in emergency and non-emergency situations and allocates appropriate personnel and resources to incidents. Enters calls for service into a Computer Aided Dispatch computer system, accesses campus information, and queries local, state and national databases.
Monitors the campus alarm systems, contacts appropriate parties, initiates police and/or fire response and set off the evacuation of a building or the entire campus if necessary. Required to multi-task and must do several things at one time, quickly and efficiently. Communicates via radio to units in the field while also answering the phone.
Also ensures the interview room is successfully recorded and activity logged when a subject is being held inside. Works independently, reacts quickly, and demonstrates good judgment and discretion in stressful situations. Other duties assigned.
Essential QualificationsHigh school diploma or the equivalent. One year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency setting within the last ten years.
Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) dispatcher course. Ability to pass supplemental POST requirements for dispatchers such as a background check, physical requirements, and other related requirements. Ability to effectively use the phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, and handle a wide range of interpersonal interactions effectively. Ability to learn to use applicable automated dispatch and law enforcement systems and databases.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred QualificationsKnowledge and prior use of a phonetic alphabet and law enforcement radio codes. Prior experience querying and understanding returns from law enforcement databases.
License/ CertificationMust have completed or be able to attend and successfully complete the P.O.S.T. Dispatcher course.
Special Working ConditionsCalifornia State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Hiring PreferenceOn-Campus CSUEU Employees
Our Company is an equal opportunity employer, offering employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or citizenship unless legally required, and provides equal employment opportunity to disabled veterans, and veterans of the Vietnam era.
Responsibilities may include, but are not limited to, the following:
Logs all incoming phone calls.
Dispatch calls as directed by the Field Foreperson.
Works all USA notifications.
Coordinates with the Field Foreperson all service slips ready for installation.
Enters and maintains data on computer.
Organizes and files all daily paperwork.
Follows all safety rules of the Company.
Must possess a high school diploma or equivalent.
Should have either experience in dispatching, or in the field of water production and maintenance.
Strong ability to read and interpret maps, strong organizational skills, and good time management skills.
Must be able to communicate both orally and in writing with the public and all levels of Company personnel, and be able to make quick, reliable analyses in phone communications.
Must possess strong computer skills.
A person in this position is a front line representative of the Company and his/her attitude and appearance should reflect this responsibility.
Experience with water system production, operations, and/or maintenance preferred.
Must be able to do the following:
Vision and hearing correctable to enable understanding of instructions and performance of job duties.
Ability to communicate effectively and professionally in English, both orally and in writing.
Sufficient physical dexterity to walk, drive, lift, carry, stoop, bend, push, pull, and climb stairs.
Ability to handle (lift, carry, operate, etc.) materials and equipment necessary for the job.
Our company is made up of highly talented, diverse, and motivated people who are dedicated to defining the business of politics. Headquartered in New York, we also have offices in Washington and London, as well as a vast network of experts around the world.
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