Chief Dispatcher Job Description Sample
Dispatcher Limousine Services
Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn. Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented. Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win more Forbes Travel Guide Five-Star Awards than any other independent hotel company in the world. Wynn resorts are known for their innovative design, luxury offerings, and exceptional guest service. Joining Wynn means working for a leader in the global resort industry, one that has set today's standards and will likely define them tomorrow.
The Limousine Services Dispatcher is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.
Responsible for maintaining the Wynn standards of service to guests and coworkers at all times.
Job duties include but are not limited to: answering multiple phone lines, taking and inputting reservations, dispatching drivers, tracking transports, maintaining driver rotations, tracking airline flights and clearing transports.
Responsible for delivering and maintaining the Forbes 5-Star level of service.
Ensures the Wynn standards of cleanliness and appearance for all areas.
Works with safety as a priority, and follows department and company safety standards.
Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.
Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
Looks for opportunities to assist peers, guests, other departments or leaders at all times.
Solution oriented, stays on task and promotes teamwork.
Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
Ability to use a two-way radio; ensuring professional and courteous communication at all times.
Performs all other job related duties as assigned.
Requires previous customer service and/or telephone experience, preferably in a hotel/casino environment.
Candidate should be knowledgeable about the Las Vegas area and attractions.
Must possess outstanding customer service, organizational, and interpersonal skills as well as excellent attention to detail and the ability to multi-task.
Requires proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint.
Prior knowledge of the following systems is preferred: HotSOS, Go Concierge, Fasttrak and Opera.
Candidate must be able to work efficiently within a team environment.
Must possess excellent communication skills.
Candidate must be well groomed and professional.
Must be able to communicate English with guests, management, and other employees to their understanding. Additional foreign language a plus.
Must be available to work all shifts and be able to flex schedule based on business demands.
Willingness to maintain the highest level of confidentiality regarding guests and staff.
Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
Must be 21 years of age or older.
Coordinates with Third party trucking and frac fleets to order and track loads of sand to meet frac demand while ensuring accuracy of data entry from load information. Coordinate between all internal departments to schedule equipment movements and track the location of all Pumping services equipment
Ensures Frac Tracker application is up to date from field updates.
Keeps electronic Key log up to date for check in and out of all Pumping services equipment.
Ensures the DOT required paperwork is up to date in each equipment book when checked in/out.
Tracks the location of all Pumping services equipment and keeps the Equipment tracker up to date.
Performs weekly field and yard inventory checks and validates information with the equipment tracker.
Works with the Heavy Haul department and other departments to coordinate the movement of all Pumping services equipment both in and out of the yard.
Completes daily reports of equipment movements
Works with multiple GPS applications to track equipment location & Third party sand trucking locations.
Builds Bill of Ladings for transport of chemicals as needed.
Fully run equipment dispatch or Sand dispatch station unsupervised.
Relays directives from supervisors to appropriate personnel via e-mail, phone or radio.
Answers incoming calls for Pioneer Pumping Services Office.
Follows and supports all Pioneer HSE (Health, Safety and Environment) policies at all times.
Knows and uses appropriate PPE (Personal Protective Equipment) at all times.
Performs other/additional duties as assigned by Supervisor.
Internal applicants should meet all eligibility requirements per employee handbook.
3 years administrative/clerical experience required.
Previous dispatching preferred.
Good working knowledge of excel and word.
Excellent verbal, written and telephone communication skills.
Bilingual (English/Spanish) a plus.
Previous experience with Microsoft Office required.
Dispatcher L - Part Time
Do you have what it takes
to save a life?
Do you want to know that
the work you do maters?
We are looking for new and experienced individuals
who would like to join our team!
New dispatchers make $17.20 per hour and experienced
dispatchers can start up to $19.00 DOQ.
Springville Dispatch provides
services 24/7. Holidays, weekend
and shift work are required.
Must be able to type 45 wpm,
have a HS diploma, computer savy
and able to work well with others.
Under the supervision of the Chief Dispatcher is responsible for the day to day operation of the dispatch or communications center.
Duties:Receives emergency calls and complaints from citizens, either in person or via telephone, takes appropriate action as dictated by the nature of the call; advising and directing the proper Public Safety employees and equipment to answer calls for service, routing calls to various personnel, etc.; coordinate police, fire and ambulance response to any reported emergencies, and shall assist in emergency situations by relaying messages, instructions and/or questions and responses; shall record all necessary information according to the protocol of the department and keep all department records with accuracy, making appropriate entries into the records system; shall maintain certifications and training necessary to function as dispatcher.
Rotating shifts required: days, evenings, graveyard, some holidays.
Must have a high school diploma or its equivalent; must successfully complete all required training and obtain necessary certifications quickly; experience in data entry, record keeping, general office procedures; must be able to communicate verbally and in writing and be clear and calm in all situations. Must type 45wpm; be computer efficient; must have reasonable working knowledge of local, state and federal codes; must qualify themselves as Emergency Medical Dispatchers, and must maintain life-saving skills and training.
Must work well under pressure. City assists in obtaining certifications.
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
Outbound calls to pick-up locations.
Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
Ensure sub-haulers meet company requirements prior to dispatching.
Outbound calls to sellers.
Utilize cost effective vendors to meet company budget objectives.
Educate sub-haulers on company policies and procedures.
Maintain and archive documents.
Answer phone calls.
Collect payments on member deliveries.
Comply with Safety and enforce regulations.
Monitor incoming documents on the fax machine.
Print reports as needed.
Manage vendor relationships.
Other duties as assigned.
Two years dispatch experience.
One year customer service skills experience.
High School Diploma or GED preferred.
Excellent customer service skills and attitude.
Excellent Communication Skills --verbal and written.
Excellent organizational skills.
Excellent time management skills.
Typing speed 45 words per minute.
Basic Ten key proficiency.
Basic Math skills.
Computer proficiency (MS Suite experience).
Ability to operate office equipment.
Ability to work in fast paced/diverse environment.
Strong attention to detail.
Know geographical area as well as ability to read maps.
Work with minimal supervision.
Occasional Overtime as needed.
Bilingual Skill a plus.
Dispatcher - Sanford Dispatch
Job Title: Dispatcher | Sanford Dispatch | Sioux Falls
City: Sioux Falls
State: South Dakota
Department : SANFORD DISPATCH CORPORATE
Job Schedule: Full Time
Hours Per Shift: 12 hr
Dispatchers must have the basic knowledge and skills necessary to assist in providing patient care and transportation. Individuals will receive requests for air and ground medical transport, initiating the mobilization of the appropriate teams and communicating with referring hospitals/services.
Dispatchers should be able to multitask, be detail orientated and thorough in completing daily tasks. Individuals should be able to deal with high stress situations calmly and effectively while maintaining composure in very difficult situations to collect vital information from callers to determine the severity of a situation and the location to those who need assistance. Individuals must listen carefully to collect relevant details and be able to type the details of calls into computers, and speed and accuracy is of importance when responding to emergencies.
Individuals must be able to effectively use radios and other forms of communication. Dispatchers must be able to work with growth and development needs of a diverse population. Individuals should be able to perform data entry using the computer, compiling QI (Quality Improvement) data, and typing any other documentation as assigned and maintain access to, and security of, highly sensitive materials.
Dispatchers must be able to read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions. Individuals should also be able to search files, databases or other reference materials to obtain needed information. Dispatchers must maintain a sense of pride and ownership for the program.
This position may require sitting for extended periods of time. Depending on location of position, work hours will vary depending on patient needs. This may include overtime, call, backup call, nights, days, weekends, and holidays. Individuals should attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge.
Dispatchers work closely with flight teams, pilots, One-Call nurses, and administration to ensure transports are completed efficiently and patients receive the best care possible. EMS training and certification is not required for this location, training is provided.. Dispatchers are responsible for receiving and coordinating requests for air and ground medical transport requiring the use of Sanford AirMed Flight Teams.
Tasks include dispatching appropriate aircraft and flight teams, communicating with referring and accepting hospitals/agencies, flight following aircraft, map reading, and data entry using Computer-Aided Dispatch (CAD) software. Dispatchers must to be able to work in a potentially high-stress and fast-paced environment as part of a team and individually . Applicants should possess excellent written, verbal and interpersonal skills, be proficient at typing and comfortable with a Windows-based operating system. This position requires strong skills in critical thinking, problem solving, relationship building and flexibility.
Dispatchers need to be able to prioritize tasks, manage time, and work effectively with minimal supervision. Applicants must be able to work in an area of limited space with one other person for a duration of 12 hours and have the potential to work both day and evening shifts. Performs at least 2-3 concurrent activities without reducing productivity.
Concentrates on the message and gives the speaker full attention. Uses organization's guidelines for writing reports, correspondence, documentation, etc. Identifies the primary means of communication and their appropriateness for different occasions.
Identifies and documents specific problems and resolution alternatives. Works with a specific computer-based communications (CBC) application. Identifies others' needs, concerns, and wishes with some accuracy.
Speaks clearly and understandably; using appropriate words, grammar and mannerisms. Adapts easily to changing work demands.
The Communications Center is the epicenter for all Sanford AirMed communication. The Sanford AirMed Communications Center is located at Sanford USD Medical Center in Sioux Falls South Dakota within in the main hospital building.
Currently, the Communications Center is staffed by 11 dispatchers all of whom bring a wide variety of experience. The Sanford AirMed Communications Center prides itself not only on it's outstanding work culture and close team environment, but its dedication to providing outstanding service to patients across the country.
High school diploma or equivalent is required. Depending on location of hire Emergency Medical Dispatch certified or International Academies of Emergency Dispatch (IAED) Emergency Medical Dispatch certification must be acquired within six months from date of hire. Depending on location of hire formal knowledge and training of Emergency Medical Services (EMS) principles, practices, and techniques or relevant dispatch experience is preferred (not for Sioux Falls).
About Sanford Health:
At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community,
across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to email@example.com .
In compliance with federal law requiring employers to verify new employees' U.S.
employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .
City: Sioux Falls
State: South Dakota
Job Function: Clinical Support
Job Schedule: Full Time
Req Number: req24373
Learn to perform basic dispatcher functions, by working alongside certified dispatchers to assist in dispatching tribal law enforcement, fire, EMS, and other tribal support service units to all emergency and non-emergency scenes/calls; provides responders with complete and accurate information to ensure officer safety and prompt response. Communicates with other outside agencies both by radio and telephone as needed.
Reports to the Dispatch Supervisor
Major Duties and Responsibilities
Answers multi-line phones, both administrative and 911; records incoming calls via land line and radio transmission.
Dispatches emergency units in response to emergency calls for service; determines the nature and location of emergency; prioritizes response and dispatches appropriate agency.
Dispatches tribal support units in response to non-emergency calls for service.
Communicates with Police Officers. EMS personnel, Fire personnel, and outside agencies via radio.
Provides general information as requested by the public; creates and categorizes all calls for service from the public.
Provides concise and accurate information to the appropriate emergency/non-emergency units.
Maintains accurate records of the location and status of all field units; documents all calls, phone and radio.
Assists callers in emergency first aid as prescribed in state-recognized emergency medical dispatch procedures.
Accesses and disseminates information maintained in available data bases such as; National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS), New Mexico Crime Information Center (NMCIC), Computer Aided Dispatching and (CAD), New Mexico Department of Motor Vehicle files.
Maintains updated files of current warrants, criminal complaints, civil complaints, restraining orders and probation paperwork.
Updates and Maintains lists of contacts for various emergencies.
Maintains adequate copies of all forms necessary to complete assigned tasks.
Prepares reports upon request of Supervisor or Chief of Police.
Reports any malfunctions of equipment to supervisor.
Maintains current NCIC certification; trains dispatch and police officers on the use of NCIC.
Researches current proper procedures to request confidential information that field units needed, e.g. who a cell phone is registered to.
Notifies chain of command of any major incidents; reports and NCIC security violations.
Performs other duties as assigned.
Knowledge, Skills and Abilities
Knowledge of the scope, landmarks and geographical locations within the Sandia Indian reservation.
Knowledge of principles and practices of radio dispatch and communication.
Skill in the operation of computers and office equipment that includes copier, telephone and audio equipment.
Skill in preparing clear, concise, accurate, and complete written reports.
Ability to use call management and mapping system, and recording equipment for radio and phones.
Ability to operate radio communication equipment, enhanced 911 telephone equipment, digital recording equipment, computer printers and TTD (Deaf/Hearing Impaired) telephone, Facsimile machine and photocopy machine.
Ability to remain calm and handle emergency situations.
Ability to perform duties under stress, maintain composure and professionalism under stressful conditions and in the face of provocation.
Ability to maintain confidentiality of information as directed by tribal and police policies.
Ability to learn equipment used in performing duties.
Ability to establish and maintain effective working relationships with the public, tribal government and other law enforcement and public safety agencies.
Ability to refer and use manuals regarding the use of equipment and emergency procedures.
Ability to work extended hours, weekends, and holidays.
Ability to communicate effectively both verbally and in writing.
Minimum Qualifications, Education and Experience
High School Diploma, GED Certification or equivalent.
One (1) year related experience in data entry, computer applications, telephone communications or emergency communications/radio dispatching.
Must possess and maintain the following current licenses and/or certifications:
First Aid/CPR Certification
Must be able to successfully pass a stringent background and character investigation in compliance with PL 101.630.
Will require a post-offer, pre-employment and random drug screening.
Must obtain New Mexico Department of Public Safety Telecommunicator Certification within one year from date of hire.
Must obtain NCIC (National Crime Information Center) Certification within one year from date of hire.
Must obtain EMD (Emergency Medical Dispatch) Certification within one year of date of hire.
Service Dispatcher I (Questar)
Dominion Energy is one of the nation's largest producers and transporters of energy, with a portfolio of approximately 25,700 megawatts of generation, 14,400 miles of natural gas transmission, gathering and storage pipeline, and 6,500 miles of electric transmission lines. Dominion Energy operates one of the nation's largest natural gas storage systems with 1 trillion cubic feet of storage capacity and serves more than 6 million utility and retail energy customers.
Our company is built on a proud legacy of public service, innovation and community involvement. In addition to our core energy production, transportation and storage businesses, we invest in communities where we live and work and by practicing responsible environmental stewardship wherever we operate.
Diversity is linked to every aspect of our business to include how we attract, develop and retain our future talent. An inclusive environment encourages the coming together of different talents, thoughts and energies. The company's commitment to employing military veterans through the Troops to Energy Jobs program is one way we are able to ensure workforce diversity.
This position is located in Salt Lake City, Utah.
This position is not eligible for Relocation assistance.
Processes and responds to emergency requests and orders.
Receives and relays messages among customers, field personnel, and internal departments.
Prepares and maintains daily workload distribution.
Dispatches service orders by priority, date, and time wanted.
Processes and maintains accurate reports and logs.
Maintains accurate, on-call personnel files.
Required Knowledge, Skills, Abilities & Experience
Customer service and business office experience preferred.
Two-way radio, dispatching equipment, and dispatching code experience preferred.
25 words per minute typing experience preferred.
Call Center or Operations experience preferred.
Ability to communicate, orally and in writing, effectively.
Ability to handle emergencies and to respond to stressful situations.
Ability to see objects at close range.
High School diploma or GED
Office Work Environment 76 -100%
Travel Up to 25%
No Testing Required
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.
Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.
You can experience the excitement of our company – it's the difference between taking a job and starting a career.
Nearest Major Market: Salt Lake City
Job Segment: Transportation, Dispatcher, Pipeline, Call Center, Operations, Energy, Customer Service
Dispatcher - Starry Field Experts Team
Starry is reinventing how people connect to the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.
Why you'll love working here:
Starry is a fast-growing company, with incredible ambition to build new markets, and new products and services. At Starry, autonomy and creativity are rewarded; you’ll have control of your own time and the opportunity to develop your ideas and initiatives. Our team is tightly-knit, highly collaborative, and very driven. We value each other’s contributions and we don’t hire jerks.
Starry is looking for an experienced Dispatcher to join the Field Experts team. The Dispatcher will be responsible for managing all aspects of the customer installations and service repair calendar.
Who You Are:
- You have great judgment and an ability to work independently in a fast-paced, startup environment
- You have an extraordinary ability to multitask
- You’re extremely process oriented and love using your organizing skills to help teams run more efficiently
What you’ll do:
- Monitor calendars and proactively reach out to customers when scheduling conflicts arise
- In conjunction with the Field Operations Manager, ensure adequate staffing to meet appointment demand, and that each job is assigned in a way that ensures maximum efficiency for our Field Experts and Contractors
- Serve as first point of contact for all Field Experts when scheduling issues arise or follow up appointments are required
- Ensure Field Experts know which equipment they will need for their installation appointments and that all building access and other information is up-to-date and accessible
- Ensure new employees are properly onboarded with Starry equipment and uniforms/gear
- Work closely with the Director of Customer Care to ensure customer communication expectations are met and the support team is aware of any customer issues at the end of every appointment
- Assist in reporting on Field Operations metrics like timeliness, amount of rescheduled appointments, and CSAT data
- 2+ years prior experience working as a dispatcher managing a field team, an operations coordinator, or in customer service
- Experience in a fast growth, high volume, startup environment
- Ability to work independently and proactively
We work hard, so we take care of each other and try to enjoy ourselves along the way. We have:
- Premium medical, dental, and vision coverage with no employee contribution required
- 12 weeks of paid parental leave
- Life insurance and short & long term disability insurances with no employee contribution required
- Groups for skiing, biking, running, climbing, stretching, shuffleboard, darts, and more
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Starry, Inc. is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.
Emergency Dispatcher (Lateral)
About the Department and the Position GENERAL INFORMATION This recruitment is being conducted to fill vacancies for Stanislaus Regional 9-1-1 and establish an eligible list to fill future vacancies.
Bilingual Applicant's are encouraged to apply.
Cell phones are typically incompatible with the online applicationformat or browser.
We recommend using a desktop or laptop computer.If you are still having technical difficulties, please call NEOGOVat . The tentative schedule for testing in 2018 is as follows: Please note these dates are tentative and subject to change.
You will be notified to each testing event with seven(7) days prior to the actual test date.
ABOUT THE DEPARTMENT Stanislaus Regional 9-1-1 provides twenty-four hours a day, seven days a week public safety emergency dispatch service and is the answering point for the 911 telephone system.
Dispatching is provided for 22 Law Enforcement and Fire agencies within Stanislaus County.
ABOUT THE POSITION The Emergency Dispatcher performs basic dispatching duties at an assigned operating position.
This classification is expected to be fully trained and to possess the skills,knowledge and abilities necessary in the operations of the 9-1-1 emergency telephone system and the computer-aided dispatching system.
Emergency Dispatch provides twenty-four hours a day, seven-days a week public safety emergency dispatch service, and is the focal point for the 9-1-1 telephone system.
Shifts are day, evening and nights, rotating every four months.
The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period.
This position is subject to shift,weekend, overtime, mandate, and on-call assignments.
Performs related duties as assigned.
LATERAL HIRING INCENTIVES Vacation Accruals - this incentive may allow for a lateral transfer to start County employment with a vacation accrual rate higher than entry level employees.
This policy would not front load any vacation leave time for lateral candidates, but would provide the ability to recognize that a lateral candidate is earning vacation leave at a higher rate than entry level employees in their current position.
Lateral candidates may be placed within Stanislaus County's existing vacation accrual schedule closest to their current vacation accrual rate, but they may not exceed the vacation accrual rates they are currently earning.
Sick Leave Accruals - this incentive may allow to offer a lateral transfer to front load the equivalent of six months of sick leave accruals (48 hours) at the start of the first pay period following the date of hire.
The lateral transfer would not accrual any additional sick leave until they have completed six months of service.
This incentive is intended to provide some continuity of sick leave benefits for candidates who are considering transferring employment to Stanislaus County and losing an existing bank of accrued sick leave benefits.
Typical Tasks Receives and screens complaints and requests for assistance at the 9-1-1 Emergency Communications Dispatch Center; Procures accurate and timely information needed to classify and dispatch user agencies; Classifies complaint types and enters data into the computer aided dispatch system; Determines appropriate response and course of action in accordance with established policy, procedures and codes; Dispatches personnel and resources by phone, computer, and/or radio communications equipment; Provides information to field units, the public, and other agencies; Monitors field units and emergency systems; Relays calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system; and Acts as a trainer at an assigned position, in the classroom, or as directed.
Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Quickly and accurately follow written and oral instructions; Learn rules and regulations quickly and interpret them correctly; Reason clearly, analyzing situations rapidly and accurately in order to quickly adopt an effective course of action; Dispatch public safety equipment in a coordinated manner; Speak clearly and concisely using proper English; Hear and distinguish between several voices at the same time while acquiring and retaining the information; Spell correctly using proper English; Function efficiently and calmly under pressure; Type accurately at a minimum speed of 35 (net) words per minute; Rapidly and accurately operate complex computerized equipment; Read and understand maps; Monitor multiple CRT screens simultaneously; Properly use a headset; Be independently competent during limited staffing hours; Pick up and carry manuals and directories weighing up to 12 pounds; Sit continuously for long periods of time during a twelve hour shift; and Neck movement is required when performing job tasks such as viewing the keyboard, mouse, monitor screens, reading, research, page turning and handwriting.
KNOWLEDGE The techniques, procedures and methods used in the operation of a public safety communications center; The use and proper care of radio, telephone and other job-related equipment; Federal Communications Commission rules and regulations pertinent to public safety operations; The location of major streets, highways, rivers, public places and geographical landmarks within Stanislaus County; and The general functions of the Sheriff's Department, city police, fire departments and other public safety agencies.
EDUCATION/EXPERIENCE Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above.
An example is dispatching experience in a computer-aided public safety dispatch center.
LICENSE Applicants must possess and maintain a valid California Driver's License and remain free from repeated preventable accidents.
All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information.
Applicant screening, in addition to the minimum qualifications, will focus on the following desirable categories.
Please list any desirables you may have within the "Additional Information" section of the online application.
DESIRABLE QUALIFICATIONS Notwithstanding a training period, twelve (12) consecutive months of public safety dispatching experience in a fast-paced environment at time of appointment.
Application and Selection Procedures CLASSIFICATION INFORMATION Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Emergency Dispatchers Bargaining Unit for labor relations purposes.
Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months for a total of eighteen months.
The probationary period does not apply to unclassified positions.
EQUAL EMPLOYMENT OPPORTUNITY The County of Stanislaus is an Equal Opportunity Employer.
All qualified applicants are encouraged to submit online application(s) for open position(s). Stanislaus County is committed to establishing and maintaining effective working relationships with the general public, co-workers, supervisors, and members of diverse cultural and linguistic backgrounds regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, pregnancy related condition, marital status, gender/sex, sexual orientation, gender identity, gender expression, age (over 40), political affiliation or belief, or military or veteran status.
APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m.
on the final filing date.
Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.
Resumes will not be accepted in lieu of a completed application form.
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application form.
Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application.
The online County application is the primary tool used to evaluate your job qualifications.
TESTING ACCOMMODATIONS Arrangements may be made to accommodate disabilities or religious convictions.
Describe the special test arrangements you require in the "Additional Information" section of the application form.
GENERAL QUALIFICATIONS Pass County-paid pre-employment drug screening and job-related background investigation.
Perform job duties in a manner assuring a safe working environment for oneself and others.
Maintain confidential information according to the legal standards and/or County regulations as required.
APPLICATION AND/OR EXAMINATION APPEAL RIGHTS Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring.
Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are mailed.
DISCLAIMER Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service.
The provisions of this bulletin do not constitute an express or implied contract.
Any provision contained in this bulletin may be modified or revoked without notice.
The information contained in the bulletin is information, which sets forth a general summary of benefits for this respective position.
This information is not legally binding.
The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understandings, and such information prevails over information contained in this flyer.
Questions regarding this announcement may be directed to the Stanislaus County Chief Executive Office/ Personnel.
The Job Task Analysis provides information detailing the physical and functional demands of the classification.
For the complete job task analysis, visit the Risk Management website at under "Disability Management". Closing Date/Time: Continuous
Company & Culture: El Pollo Loco, Inc.
For over 35 years El Pollo Loco continues to dominate the market in delivering the best citrus-marinated fire-grilled chicken. It's our unique preparation of award-winning "pollo" and use of fresh, authentic ingredients that creates a deliciously, mouthwatering "crazy you can taste" experience. From our products to our people, we're truly amazing!
We opened our first restaurant in 1980 in Los Angeles, and today we are over 450 restaurants strong and still growing! So, if you crave growth, fun and success, then we have an excellent opportunity for you. It's all at your fingertips! Join our team and engage in cross functional activities where you will find challenge and inspiration in our fast paced, hands-on organization.
Requirements (our ideal candidates will possess):
Experience: Five or more years' experience working with a maintenance or service management software.
Education: High School Diploma or GED is required.
Computer Software Skills:
Intermediate proficiency with Microsoft Office Excel, Word, PowerPoint, Outlook and the internet required. Microsoft Project desired.
Travel: The position seldom requires traveling by car and/or plane.
Receives maintenance service requests. Dispatch maintenance technicians and service vendors as appropriate.
Essential Duties and Responsibilities:
Receives service requests from restaurants via telephone, fax and email. Prioritizes emergency service and scheduled maintenance work orders. Dispatches technicians or outside vendors for service or preventive maintenance calls in a manner that makes best use of resources and meets customer needs.
Utilizes Excel software to initiate purchase orders. Orders parts as required for specific work orders or inventory replenishment. Matches invoices against purchase orders to verify accuracy. Completes work orders, invoices and inventory data entry into service management software (Corrigo) as needed. Informs customers (store personnel, Area Leaders, Directors) of work in progress status as required. Follows-up on all pending work orders/purchase orders to insure completion of jobs.
Assists Facilities Coordinator in maintaining accurate Approved Vendor information. Maintains various reports for review by Director of Facilities and Facilities Coordinator. Fills in for Facilities Coordinator when that individual is out.
Works closely with the Director of Facilities to prioritize technician and vendor job schedules. Provides assistance to aide Facilities Technicians in rendering "Best in Industry" customer service to operations personnel.
Assists Director of Facilities in tracking Capital, Risk and Special Projects. Assist in quarterly inventory count.
Interacts professionally and ethically, constructively participating as a collaborative team member or leader in pursuit of common goals
We offer EPL Support Center Employees the following Benefits/Perks:
Health Insurance: Medical, Dental, Vision, LTD Life & Disability
Tuition Reimbursement Program
401K with Matching
Work Hours: Full-Time schedule
Work Attire: Primarily business casual, but we wear jeans on Fridays!
Physical Demands: The Dispatcher position regularly sits, hears, talks, uses close vision to view objects, and uses hands repetitively to reach/handle/feel/grasp objects. The Dispatcher position seldom walks, stands, climbs/balances, stoops/kneels/crouches/crawls, lifts/pushes up to 10 lbs., and travels by car and/or plane.
Job Posting valid thru: Dec 31, 2018
El Pollo Loco is an equal opportunity employer in compliance with all applicable state and federal laws. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job number: 2458669
Category: Support Center
Location: CA, Costa Mesa, 9000 - Corp CA
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