Choreographer Job Description Sample
Director, Project Management - Digitas Health, Phl/Ny
About Digitas Health
Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. With offices in Philadelphia, New York, San Francisco, and London, it is a member of the world's largest healthcare communications network, Publicis Health. As a member of this elite network, Digitas Health is also a member of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR0000130577), the world's third-largest communications group, second-largest media counsel and buying group, and a leader in digital communications.
Web: www.digitashealth.com | Facebook: www.facebook.com/digitashealth | Twitter: www.twitter.com/digitas_health
The Associate Director is an account team's production lead, ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. The Associate Director leads a multi-skill (ie online and offline) team of project managers. This person owns project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports.
- · PM Approach: Ensures that the project management team utilizes a flexible project management approach
- · PM
Leads large teams to drive complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered an expert in multiple channels and understands other mediums well enough to be a strategic problem solver
- · Talent Selection: Demonstrates the ability to hire and retain highly capable people while fostering diversity and career development
- · SOWs: Accountable for the accuracy of all team SOWs
- · Problem Solving: Team's chief problem solver and talent choreographer
- · Agency process: Develops key operational tools (i.e. team or brand specific processes)
- · Growing Talent: Demonstrated ability to grow mid-level producer talent; able to effectively manage performance issues
- · Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects
- · Technology: Continuously learning technology. Advanced Microsoft Project and Excel ability. Strong understanding of today's digital technologies
- · [Optional: add sentence or two specific to BU here]
- · Resource allocation: Reviews all projects across account to determine resource and skill requirements; drives resource allocation management; ensures the right resources are cast to the need
- · Project Plans: Accountable for account-level master project plan creation and management.
- · Process improvement: Proactively identifies opportunities to adjust processes for efficiencies
- · Quality Control: Structures and leads project status reviews; leads cross-team post-mortem sessions
- · Informing: Partners with account/ marketing team to provide appropriate and consistent communication directly to client(s) in an effort to clearly manage expectations
- · Risk Management: Leads large teams to develop and manage risk mitigation plans
Tactics and Execution
- · Agency Cost Management: Vigilantly seeks to optimize both agency services and internal resources
- · Internal Relationships and Team Leadership: Collaborative business partner to team capability leads
- · Management: Responsible for the career development of others
- · Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
- · Vendors: Point of escalation for vendor management concerns
- · Scope Definition: Scopes and estimates complex, multi-channel engagements
- · [Optional: add sentence or two specific to BU here]
- · Relationship: Client-facing lead on issues related to production and project management
- · Client knowledge: Understands the client's business and plans projects accordingly
- · Passion: Demonstrates passion for the brands and our work
- · Accountability: Owns vendor/partner relationships
- · Problem Solving: Able to drive difficult or complex production discussions with client and facilitate resolution
- · New Business: Production lead on new business pitches; identifies upsell opportunities
- · Communication and Writing: Uses advanced interpersonal and listening skills. Solid written and presentation skills
- o Professional presentation and client facing skills
- o Advanced negotiation and conflict management skills
- o Advanced in Microsoft Office including Excel and Microsoft Project
- o Advanced knowledge of digital
- o Knowledge of healthcare is a strong plus
- o Exhibits Integrity and Trust
- o Exhibits Self Development
Education and Experience
- o Bachelors degree required
- o Demonstrates progression in level of responsibility within a professional project management environment
- o Agency or digital project experience required
- o Healthcare experience strongly preferred
- o Exceptional planning, coordination, management, and communication skills are required
- o Experience with risk management, change management, communications management
About Publicis Health
Publicis Health is the premier global health and wellness communications network. We are one of the four solutions hubs of Publicis Groupe, the third-largest advertising and media company in the world, giving us unparalleled global reach. We manage top-tier agencies specializing in promoting innovative solutions in advertising, medical education, clinical trial program development, sales and marketing, digital, market access, and medical and scientific affairs. Our nearly 6,500 employees work at 15 agency brands across 60 offices located in 10 countries. We are a connected solutions hub, equipped for continual business
transformation in today's world. We integrate services across our global offices and brands to deliver on our clients' needs. Each of our agencies brings a unique approach to business, which makes us even stronger together. We understand the rapidly changing healthcare environment and leverage it to maximize the potential of our clients' brands.
Web: www.publicishealth.com | Facebook: www.facebook.com/publicishealth
Not all applicants will be contacted. PHCG is an equal opportunity employer.
No vendor/agency solicitation please.
Substitute Zumba Instructor
Instruct Zumba and/or Zumba Gold fitness classes for participants 13 years and up. Rate of pay is $16.50 - $20.75 per hour based on experience and certifications.
Hours: Varies on number of classes taught; ranges from 1.25 hours up to 7.5 hours per week. One to four days per week; sessions range from 6 – 7 weeks. Primarily evenings; potential for subbing in the morning classes. Classes run for 45 minutes and sessions continue throughout the year. Positions available year-round. Instructors paid 15 minutes before and after class plus receive incentive pay based upon number of participants enrolled.
Work Location – Classes held at the De Pere Community Center, Dickinson Elementary School & West De Pere High School.
Teach Zumba classes to a variety of ages and skill levels.
Provide music and choreograph routines to include warm ups, stretching, low to high-intensity dance/cardio moves, and cool downs.
Take attendance, complete paperwork & timesheets as necessary.
Communicate with participants and maintain good relations with staff and public.
Maintain appropriate safety measures for program participants.
Work independently and reliably complete tasks on time
Knowledge, Skills and Abilities
Applicant should have the ability to maintain licensing as a Zumba instructor; perform and instruct beginning to advanced levels in Zumba and deliver modifications to meet specific needs and ages; lift, move and handle minimum of 30 lbs.; administer first aid and/or CPR as needed; relate and work well with participants, communicate effectively, and motivate participants; provide constructive feedback and a positive learning atmosphere.
Knowledge of: basic anatomy & physiology; healthy lifestyle principles and proper/safe exercise including stretching, alignment, and combinations of dance/cardio movement; cuing; fitness vocabulary. Possess: energy, enthusiasm, resourcefulness, creativity, problem-solving and leadership skills; consistently provide quality customer service
Minimum Requirements & Physical Requirements
Current Zumba license required.
ZIN membership preferred.
Previous teaching experience a plus.
CPR certification desired but not required.
At least 16 years of age.
A combination of education and experience may be considered.
Youth Dance Assistant Instructor
Assist with instructing recreational youth dance classes for children ages 3 & up. Two routines taught to each class. Participants perform at the season-ending recital.
Positions available for Fall/Winter for 20 weeks. Program runs approximately mid
- September through mid-March.
Work Schedule: (Current Schedule)
- 2-4 classes per evening*
- 4:30 - 7:30 pm
- 4:30 - 6:00 pm
- 4:15 - 7:45 pm
- 8:00 - 10:45 am
- Can choose to teach one or more classes based on availability.
Classes held at either -
De Pere High School, 1700 Chicago St., De Pere, WI 54115
De Pere Middle School, 700 Swan Rd., De Pere, WI 54115
De Pere Community Center, 600 Grant St., De Pere, WI 54115
Click here for a paper application. Essential Functions
Assists dance instructor in choreographing dance routines, selecting music, and choosing costumes for recitals.
Assists in managing class and instructing students.
Knowledge, Skills and Abilities
Knowledge of basic dance terminology and technique.
Ability to communicate effectively with children, parents, and other instructors.
Minimum Requirements & Physical Requirements
At least 15 years of age.
Qualified participants will be responsible, dependable, enjoy working with children and have a basic dance background.
Fright Fest Performer
Dying for a great job? Join our scream team as a Fright Fest ghoul and enjoy the scariest job this side of the grave. Show us your coldest stare or wicked talent, and we'll bring you to the dark side as a scare actor or performer. You'll enjoy an endless supply of fresh brains, plus get other amazing perks that are to die for!
Positions include: Actors, Dancers, Singers, and Fright Fest Scare Actors
7/27/2019: 11-5 pm @ the Human Resources Office
8/10/2019: Six Flags Scare Fair 10-4pm @ the Human Resources Office
8/24/2019: 11-5 pm @ the Human Resources Office
All performers will audition for roles:
Actors prepare a one minute comic monologues
Singers prepare a 2 minute contemporary up-tempo that best shows your vocal range and personality.
Singers and dancers will learn a dance combination from our choreographer -- bring clothes to move in.
What You Will Be Doing:
Jump out at guests from the darkest corners and best hiding spots as they walk through our scare zones and haunted attractions
Transform into a frightening creature with full makeovers and costumes
Repair and maintain tattered and bloodstained costumes
Scare the public at special park functions
Greet all victims in the scariest way possible
Leave guests' screams echoing through the crisp night air
Other job duties as assigned
How You Will Do It:
Maintain screams and safety at all times
Keep escape routes (and work locations) clean
Be able to work in an environment as fast-paced as our coasters
Demonstrate a strong work ethic and commitment to the Six Flags mantra
Be playful and friendly with an outgoing personality
Have a positive attitude to deliver the most terrifying experience possible
Can't be afraid of the dark
What You Will Need:
Must be at least 16 years old
Must be able to stand, walk, kneel, and crouch for extended periods in varied weather conditions, including heat, cold, and rain
Must be able to perform in an enclosed costume, having limited sight lines
Height and weight may be required for proper fit in specific costumes
Have a good attitude, good appearance, and participate as a member of the team
Able to work a flexible schedule, including nights, weekends, and holidays
Excellent communication skills, both written and verbal
Six Flags New England is an Equal Opportunity Employer and supports a Drug Free Workplace
Group Exercise Instructor
POSITION TITLE: Group Exercise Instructor
DIRECT REPORT: Group Exercise Team Leader
POSITION STATUS: Part-time
COMPENSATION: Commission based
PRINCIPAL FUNCTION: To provide state of the art group exercise instruction that contributes to each member health and fitness goals. To develop and instruct fun, energetic and highly motivational exercise classes for all fitness and skill levels.
Maintains a quality class by arriving 10 minutes prior to the start of class, having music ready and cued, programming prepared, start and end class on time.
Maintains accurate records of class attendance. Meets attendance goal set by Group Exercise Team Leader. .
Effectively learns new releases, programming and follows MVP Sports Clubs guidelines for MOSSA program shelf life. Works with Group Exercise Team Leader on modifying any non-MOSSA programs.
Ensures that the group exercise areas are clean and safe at all times. Oversees the preventive maintenance and proper usage and storage of all equipment.
Communicates with Group Exercise Team Leader regarding all equipment, recommending replacement equipment for lost or damaged items. Ensures a safe working environment for all members, guests, and staff.
Ensures the orientation of each new member by educating them on execution, programming, appropriate options and equipment.
Resolves any member issues through effective customer service skills and referral to the appropriate authority. Enforces club rules and guidelines, taking appropriate action where indicated and reporting any problems to the Group Exercise Team Leader.
Respond in emergency situations, notifying the appropriate authority.
Participates in quarterly event days promoting the club and group fitness and appreciating members.
Personally maintains a working knowledge of basic theoretical concepts and keeps current with research and trends in the field. Maintains certifications and membership in professional organizations. MOSSA certified instructors watch quarterly education.
Encouraged to substitute when and where necessary, bearing in mind the maximum amount of classes allowed to be taught per week is 10.
Responsible to obtain substitutes for classes and relay information to Group Exercise Team Leader.
Instructs, as defined by MVP Sports Clubs, each group exercise class format as listed in the operating guidelines.
Able to authentically move and execute the fitness element being trained, including moving in time to music and safely demonstrating movements.
Ensure participant experience during class through original scripting, variety in coaching and a positive encouraging demeanor that facilitates participant success.
Adheres to additional responsibilities and policies, adapting to changes and needs of the company.
Attend and participate in regular Service Game training sessions as directed by supervisor.
Maintain a neat and professional personal appearance, by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge.
All other duties as assigned.
Current certifications through ACE, ACSM, AFAA or NSCA or any unique certifications pertaining to a specialized group exercise class and/or format.
A minimum of one (1) year experience teaching various or specific group exercise programs preferred.
Current CPR certification.
Excellent communication and leadership skills.
Must have physical ability to instruct appropriate classes; for specific class requirements as outlined by industry standards of certifications and or training including but not limited to, yoga, kickboxing, cycling, weight training, aquatics, etc. These physical requirements include but are not limited to, bending, lifting, pushing, and carrying up to 50 lbs, rhythmic limbering, held isometric poses, kicks, punches, stretching, choreographed movement and calisthenics, etc.
Bend, stoop, crouch, climb, stand, sit and turn/pivot; Life/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.
BENEFITS: Athletic Club access for team member and immediate family, discounts on membership for additional family members, member rates for participation in lessons/programs and 25% retail discount.
Women's Fitness Instructor - Community Education
Job Title: Women's Fitness Instructor | Community Education | Fargo
Department : Women's Community Education Programs
Job Schedule: PRN
Hours Per Shift: Other
Responsible for the instruction of fitness classes, motivating participants of various abilities and fitness levels using physiologically sound and biomechanically safe methods.
Displays the ability to operate stereo and microphone equipment for the duration of fitness classes. Choreographs fitness routines and class layouts.
Demonstrates the ability to partake in the fitness activities and adapt exercise instruction to various ages and fitness level. Actively looks for ways to help class members. Possesses the ability to manage time effectively so classes run on time.
Requires skill in establishing and maintaining effective working relationships with Sanford team, Sanford members and the public. Aids in cleaning and maintaining locker room facilities, fitness areas, and pool area when necessary. Requires the ability to act calmly and effectively to emergency situations. Depending on location, will serve as life guard for some classes and shifts.
Responds to non-verbal communication such as body language or voice inflection. Provide individual support or counseling in general wellness or nutrition.
Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations. Inspect recreational facilities for cleanliness. Identifies information within own function that cannot be disclosed.
Employs appropriate techniques for maintaining team enthusiasm, energy, and focus. Demonstrates a personal commitment to contributing to others' well being. Creates skill-practice opportunities for subject of coaching.
Uses language appropriate to audience. Monitor participants' progress and adapt programs as needed. Teach fitness classes to improve strength, flexibility, cardiovascular conditioning, or general fitness of participants.
Service, clean, or supply restrooms. Seeks feedback on own verbal and non-verbal communications style and effectiveness.
Looking for and individual that is certified in Barre, Tabata, Zumba, and Pilates. Classes will be 1 evening/week.
High school diploma required.
Background in physical education preferred. Experience in exercise, fitness, and aerobics classes is preferred. Meeting the continuing education requirements of applicable certification organization is required.
Basic Life Support (BLS) certification is required within six months of hire. Additionally, a nationally recognized certification is required within one year of hire into the position, such as:
American Council on Exercise (ACE), Athletics and Fitness Association of America (AFAA), National Exercise Trainers Association (NETA), International Fitness Association (IFA), National Academy of Sports Management (NASM), or Exercise Science Alliance. If water instructor, a nationally recognized water certification is also required within that first year. Depending on location, life guard certification is required within that time frame.
About Sanford Health:
At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Job Function: Sports Medicine and Wellness
Job Schedule: PRN
Req Number: WD08553
Senior Director Of Sales
Job Title:Senior Director of Sales
We are in search of a Senior Director of Sales who is responsible for leading a prosperous Sales Team, ensuring they are using best practices and appropriate prospecting techniques to increase and add to the overall success of Varonis.
As the Varonis Senior Director of Sales you will be in charge of a given region and your goal will be to build out the territory with your Sales Team, guaranteeing that you and your team meet and/or exceed your given quota.
Lead the Sales Team in following sales methodology and best practices, as well as ensuring proper use of CRM system.
Provides ongoing mentorship to Sales Representatives to teach appropriate prospecting techniques for securing new clients, key account management, and general account maintenance.
Conducts periodic reviews of business, which includes sales call activity, lead follow up, and prospecting and performance for each individual Sales Representative, while helping with personal issues, competitive losses/wins, and personal/professional developmental opportunities.
Assess skill sets and provide ongoing coaching and feedback to team members in order to meet objectives, reinforce sales methodologies, and provide guidance on career path direction.
Identify areas where your team needs assistance/where your territory needs growth and participate in the recruiting/interviewing activities.
Guide Sales Team members on how to manage key relationships with principals and select Customers and Channel Partners.
Implement processes that will keep the Sales Leadership Team current on the status of all sales activity on ongoing progress while acting as a point of escalation for Customers and Channel Partners.
Ability to assess customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively.
Business Planning: Has done an analysis of the assigned market with a developed business plan. This includes identifying specific resources, coverage, revenue goals, and action plans to achieve the forecast. Performs weekly status to provide visibility to their managers for planning purposes.
Activity Management: Establishes a basic plan with sub-tasks and timelines, communicates the plan and tracks execution, and focuses on forecasted activities.
Pipeline Management & Forecasting: Checks the general status of each Sales Representatives' pipeline on a regular basis and provides coaching to address critical gaps. Based on familiarity and experience, applies judgement to their team members forecasting projections.
Sales Process Execution: Actively involved in all critical deals and is consistently works with all Sales Representatives with a variety of accounts to understand the current selling environment.
Consultative Selling: Understands customer and/or partner industry dynamics and quickly learns their specific strategies, priorities, and challenges. Starts with the customer/partner point of view and fits the Varonis solutions/advantage into that picture.
Orchestrating Resources: Persistently leads, influences, and choreographs cross-functional and partner selling teams to ensure that customer deadlines, expectations, and agreements are met/exceeded.
Bachelor's Degree from a four-year College/University OR 8+ years of experience OR equivalent combination of education and experience.
Proven ability to communicate effectively in presentations via telephone and computer with executive level customers, direct reports, and the Varonis Leadership Team.
Ability to teach ways to identify new and existing opportunities through basic consultative selling methodology.
Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously,
Goal driven with the ability to train sales people to close sales effectively.
Strong organizational and time management skills.
History of successfully leading a team that drives target attainment.
Knowledge of managing CRM and opportunity management systems.
Experience with Microsoft Office.
Familiar with a variety of sales support field concepts, practices, and procedures.
Must be able to lead a team and meet monthly, quarterly, and annual quota requirements.
Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards customers and co-workers.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
Ballroom Dance Instructor
The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact!
We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming!
Instructs group classes in a safe, enjoyable, and positive environment that promotes member wellness and engagement. The Healthy Lifestyles Instructor is responsible for leading Group Exercise classes teaching the specific skills affiliated with each particular course design, while maintaining the health and safety of each class participant.
Familiarity with ballroom dance encompasses the standard dances include the waltz, tango and foxtrot as well as the Latin style dances such as the paso doble and the cha cha. The candidate must have proven experience in choreographing and working with pairs.
Strong character values; communication skills
Previous experience as a dance instructor preferred
Create a welcoming environment by greeting members by name with a smile and eye contact.
Plan and lead class sessions with attentiveness to the needs of members.
Responsible for administering professional and effective program-specific skills according to course description.
Address members who are not performing dances correctly by demonstrating proper form and techniques.
Provide necessary modifications in order to be as inclusive to as many program participants as possible.
Responsible for building small communities by facilitating connections with and between members.
Develop positive relationships with participants and provide motivational support and guidance to support members in their healthy living goals.
Encourage member involvement and identify potential volunteers.
Respond promptly and courteously to all member inquiries/needs.
Set up and monitor class equipment, ensuring equipment remains in working condition. Report all equipment repair needs to supervisor immediately.
Advise participants on program and class procedures and policies, as appropriate.
Distribute handouts and/or class evaluations, if appropriate, and answer questions from participants after each session.
Record number of participants per class for every class taught.
Associate Director Of Campus Visits And Events
40% Departmental and University Leadership of Campus Visits and Events
The role of the Associate Director is both strategic and tactical. The Associate Director will continually evaluate policies and procedures to ensure that the Office of Admissions is following best practices and working efficiently with all of other units within the Enrollment Management division. Additionally, the Associate Director will communicate with Assistant Directors and staff in the Office of Admissions to implement necessary changes and improvements. As part of this duty, the Associate Director will:
Provide daily oversight for the Visits and Events area
Develop and implement annual plans and strategies for the area of responsibility that align with the overall division annual plan
Create, analyze and provide regular reports to the Director of Admissions and appropriate staff regarding progress toward established goals and utilizes data to calibrate, or recalibrate, future strategy.
Choreograph campus visits and events in order to elevate and enhance the experience for prospective students and their families including the overall strategy for large visit days and the daily visit program.
Ensure strategies, systems and structures are designed to personalize and customize the visit and event experience while successfully managing day-to-day visit details.
Create efficiencies and leverage functionality in the Customer Relationship Management (CRM) system to improve all aspects of the visit experience (pre-visit, post-visit).
Maintain knowledge and expertise on all aspects of campus visit and event programming and offers perspective and experience designed to continually enhance and elevate recruitment efforts in Admissions and across campus with KU departments.
25% Supervision and Training
As the largest single resource at the institution, staff play an instrumental role in the success of the organization. Therefore, high quality supervision of staff is a critical function of the Associate Director position. The Associate Director will hire, train, and evaluate six full-time positions: two Assistant Directors (position numbers 00208222 and 01199002), one Event Coordinator and one College Access Visit Coordinator (position numbers 00000553 and 00000821), and two Visit Coordinators (position numbers 00064827 and 00000719). Graduate Assistants and Student Ambassadors are also under this position but are directly supervised by the Student Program Manager (position number 0020822). As a supervisor, the Associate Director will:
Prioritize the activities of six full-time staff members.
Design and implement staff training (or works with the appropriate designated personnel to do so) and monitor need for ongoing training.
Assist staff in creating goals and professional development paths.
Provide critical constructive feedback periodically throughout the evaluation period to guide staff performance.
Conduct evaluations for all staff adhering to university deadlines
Work with Director and appropriate staff to update centralized position descriptions on a regular basis.
Recommend changes in position descriptions and/or organizational reporting lines to director.
Recommend disciplinary action to director and works with Director, Chief of Staff and appropriate HR personnel as needed in disciplinary matters.
20% Program/Project Management
In this role, the Associate Director will:
Prioritize and coordinate programmatic activities and/or projects for Visits and Events and communicate to audiences, stakeholders and end users as needed
Work with Director to ensure programs and projects fit within scope of the office, Enrollment Management and University vision and goals
Determine need for new programs and/or projects for area and develops proposals for leadership to determine viability.
Coordinate training for recruitment staff as needed related to programs and/or projects within area of responsibility.
Ensure that program/project collateral and/or documentation is created and/or updated as needed.
Regularly evaluate programs and determine if they should be modified, continued as is or discontinued for upcoming cycle.
Assist with updates to the Visitor Center.
Ensure welcome desk staff are informed and trained on check-in procedures and visit information.
Serve as a contact with the Enrollment Management Contact Center.
In this role, the Associate Director will:
Participate in on- and off-campus programs for prospective students and families
Provide information to prospective students and families via presentations, individual in-person counseling, phone, email and written correspondence.
Recognize the impact of communication opportunities and effectively guide and shape the development, delivery and timing of messages to maximize visit and event attendance; review printed materials related to visits and events; approve presentation content.
5% Other Duties as Assigned
Other responsibilities as assigned by the Director of Admissions.
Master's -or- Bachelor's degree plus five year related experience.
At least two years' experience in coordinating events.
At least two years' experience supervising full-time staff as evidenced by application materials.
Strong written communication skills as evidenced by application materials.
At least three months experience with public speaking as evidenced by application materials.
Valid Driver's License or ability to obtain one at the time of appointment.
- Some evening and weekend work and occasional travel by car or plane is required.
Demonstrated ability to analyze data to evaluate the impact of the campus visit and off campus events
Professional experience working in a data-oriented and results-driven admission office
Experience coordinating events at a college or university.
Knowledge of KU's academic programs and support services as evidenced by a KU degree or previous positions at KU.
Direct experience working with diverse student populations, including low-income, first generation, geographic regions, ethnic groups, elementary school, middle school, high school and non-traditional students.
Ability to effectively organize time and tasks.
Understanding of CRM philosophy as well as familiarity with CRM technologies.
Client Success Manager - Boston / New York
Who We Are
At True Fit, we believe when it comes to fashion, it's all about the details.
True Fit's personalization platform is strategically leveraged by 250 global retail sites, representing 17,000 brands and 100 million registered users. Since 2010, we have raised $100M from top-tier venture capitalists and built the world's largest data collective connecting consumers with apparel and footwear they will love and keep.
As our data collective continues to grow, so does our team! Let's disrupt this $2 trillion industry together.
True Fit, named a Top Place to Work, is looking for a Client Success Manager to work either out of our Boston office or remotely in New York City.
The Client Success Manager (CSM) is passionate about understanding Retailers and Brands to make them successful through extraordinary levels of service. The CSM will work independently and cross-functionally to address any customer satisfaction, growth or renewal opportunities and risks in their portfolio. The key goal of this role is to make every customer in their portfolio successful and committed to True Fit through a trusted advisor relationship. This person is ultimately responsible for owning the customer relationship within their portfolio of customers, is hyper-focused on customer retention, providing business value and insights, driving consumer adoption and trust, and identifying opportunities to extend products and services for our retail partners to delight consumers. Above all, it requires exceptional tenacity, analytical prowess, strategy, service, leadership, and an innate passion for delighting consumers and making retailers successful.
The CSM is expected to possess knowledge, expertise, and experience in many of the following:
Retail and eCommerce
SaaS software and business models
Software Account Management
Deep customer relationship building
Commercial negotiation skills
Provide strategic guidance to drive forward your customer's priorities and business goals
Ownership and accountability for ensuring customer growth, customer satisfaction and contract renewals within the assigned customer portfolio
Develop strong relationships with all key decision makers and influencers, including executive sponsors
Identify, influence, develop, and realize new opportunities for expanding your customer's business volume
Translate complex analytics into actionable strategic and commercial outcomes
Uncover & know any risk that threatens your customer's growth, satisfaction, or renewal; conceive and execute mitigation plans for all risks
Choreograph other domain experts to deliver the outcomes of the account plan you are responsible for building and maintaining for each account
Collaborate effectively with internal and external colleagues to build a best-in-class customer experience with the goal of making every customer a promoter of True Fit and a customer for life
Take ownership of all direct communication and resolve escalations
Listen to customers carefully and truly understand customers' strategic priorities, KPIs, growth initiatives, key business issues and opportunities in order to deliver business impacting results
Ensure increasing user adoption of True Fit platform by implementing best practices and implementation of the continuously evolving True Fit product suite
Serve as the liaison between product management and the customer with a focus on feature collaboration and communicating the True Fit roadmap in a balanced "one versus many" approach required by the SaaS model
Experience & Skills:
5-10+ years of experience in account management, sales or client services in the context of enterprise software, managing multi-million dollar portfolios of recurring revenue. Technology experience serving the retail domain is preferred.
Positive attitude, with a can-do mentality
Loves problem solving and facing challenges head-on
Self-starter with desire to exceed client expectations
Outstanding oral and written communication skills
Inspiring presentation and public speaking experience (executive level audience)
Impeccable attention to detail, highly organized, with an absolute focus on quality of work
Ability to read and interpret performance and usage data and communicate value add at all levels internally and externally
Ability to recognize areas of risk through the interpretation of performance reports and mitigate as needed
Program Management: ability to develop, implement, monitor, and drive account plans; manage a portfolio of multiple projects running simultaneously; manage accounts in "steady state" or "maintenance mode"
Project Management: Ability to lead complex projects including planning, data analytics, change management, QA, escalation management, and ongoing support
Deep understanding of B2B SaaS models
Demonstrated experience in identifying and mapping the customer org structure with ability to bridge turnover at any level of the organization
Skilled in commercial negotiations in the renewals context for multi-year, multi-million dollar contracts
Strong management and business skills required, along with a proven multi-year track record of developing deep relationships with VP-level and Director-level executives
Proven multi-year track record of identifying and closing incremental business for your account
Ability to work independently and as part of team
Demonstrated experience of seamlessly transitioning between conversations with C-Level execs, technical leadership, program managers and industry level business conversations
Success working in a fast-paced, high-growth company
Bachelor degree; MS or MBA optional
Travel up to 40%
Why True Fit?
One size does not fit all in what you wear or your True Fit career. Everyone at True Fit has the opportunity to push their professional boundaries, while balancing personal ambitions.
Together we've built a tight-knit culture that's reflected in our Glassdoor reviews; "Great people, cool product … refreshing place to work … everyone actually works together like a team, employees are all pro-active and genuinely take pride in their work… growth potential plus culture … management is approachable, mindful of their people … opportunity to learn/work on new technology … you are an integral part of the success of the company… the work you are doing everyday really matters and makes a difference… managers provide autonomy and trust you … really innovative company, open to share ideas to make a better product… great culture with the right vision."
We believe that how we dress is an expression of who we are and the confidence we feel. As an EEO employer, we work to help all team members experience an inclusive, diverse and accepting work environment, so you can be True To You.
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