Cigarette And Filter Chief Inspector Job Description Sample
Tax Examiner I GEN List (Open Continuous)
The Colorado Department of Revenue (CDOR) employs approximately 1,300 hard-working and dedicated employees throughout Colorado. We can be seen performing functions as varied as auditing and collecting taxes, issuing driver licenses and motor vehicle titles, marketing lottery products, enforcing liquor laws, and regulating gaming, horse racing, marijuana, and the auto industry and assisting the citizens of our state. At CDOR, we value Communication, Dedication, Ownership and Responsible Government.
The Department of Revenue also offers:
Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, State Defined Contribution plan plus 401K and 457 plans
Medical and dental health plans
Employer-supplemental Health Savings Account
Paid life insurance
Automatic short-term (and optional long-term) disability coverage
10 paid holidays per year
Paid vacation and sick leave
Discounted RTD Eco-Pass (Denver Metro locations)
BenefitHub program for discounted merchandise, food and travel
CafeWell employee wellness program
Excellent work-life programs, such as some flexible work schedules, training and more
To learn more about our benefits visit: https://www.colorado.gov/dhr/benefits Description of Job
The Taxation Division promotes voluntary compliance with all tax laws through information, education, assistance and customer service. A Tax Examiner reviews tax returns for accuracy and completeness, ensures the tax return can be processed as filed, resolves errors and contacts taxpayers to obtain any missing information. Furthermore, Tax Examiners can be responsible for analyzing accounting files, issuing refunds or bills, calculating penalty and interest, collecting delinquent taxes, handling taxpayer complaints, adjusting for discrepancies and working with other taxing authorities such as the Internal Revenue Service, local municipalities or agencies in another state.
Note: The full salary range is provided above for informational purposes. All new hires are appointed at the lower starting amount, which is not negotiable.
This announcement may be used to fill multiple vacancies within the Taxation Division. Individual work groups have varying responsibilities and job duties.
The Call Center is located in Lakewood at 1881 Pierce Street. Call Center Tax Examiners must be able to analyze and understand the tax issues in a fast-paced environment, and explain the issues to the taxpayers so that they understand.
This is a technical customer service position. Our staff answers inbound calls from the public. We answer both specific and ambiguous tax questions on all taxes administered by the Department of Revenue when callers are unclear, confused, or uncertain about our statutes/policies/procedures.
We analyze accounts for accuracy and completeness, making adjustments as necessary, and explain adjustments to the callers. We respond to telephone inquiries concerning letters and notices of balance due from the Department, request supporting documentation if needed, and take the necessary steps to resolve errors utilizing the Department's tax software. The work may include understanding how the Department cooperates with other tax entities such as the IRS, other states, and city, county, or local taxing authorities
Located on Capitol Hill in downtown Denver, our staff of 25 work together to assist delinquent taxpayers in navigating their collection activities. We function primarily as customer service representatives and are not stereotypical collection agents.
Daily expectations of our team members would be to answer about 45 telephone calls, review and reply to letters from taxpayers, and assist customers who visit our office. Taxpayers who interact with Collections may have previously been contacted by our third-party collection agency, had their wages and/or bank account levied, a lien filed upon their property, or had a judgment entered with the court system.
The Discovery Section is responsible for ensuring taxpayers pay their fair share of taxes, through issuance of tax assessments based on third party data. We are tasked with detecting noncompliance and non-filers of Colorado state income, business, and withholding tax; and working to promote voluntary compliance among all taxpayers.
Discovery's fraud team is responsible for maintaining the Department's controls to prevent and detect identity theft and fraud for individual income tax returns. The team works to review returns as quickly as possible to minimize delays of refunds to legitimate taxpayers.
This unit is responsible for resolving, processing and posting errors related to returns for Sales, Consumer & Retailer's Use, Special Event, Withholding, and Lodging taxes. Additional responsibilities include reviewing, analyzing, and refunding excess credits.
Excise Tax Accounting
Excise Tax Accounting consists of two sections.
One section mainly handles Fuel related taxes including the Fuel Excise tax, Exempt Fuel, International Fuel Tax Agreement (IFTA), Aviation Sales Tax, and Passenger Mile programs. This section uses the application of statutes, regulations, and policy, to assure compliance of fuel laws and tax reporting. Some of the programs are high direct customer contact; others use high analytical skills, and are responsible for setting up new accounts and yearly license renewals.
The second section is responsible for the following programs: Cigarette, Tobacco Products, Liquor, Marijuana, Master Settlement Agreement (MSA), Public Utility Administration fee (PUC) and Prepaid Wireless fee.
This workgroup is responsible for making updates to cigarette, tobacco products, liquor, wine shipper, prepaid wireless, PUC, and marijuana tax returns and applications, as well as MSA forms, which include the MSA reporting forms required of cigarette and tobacco products distributors, and the tobacco manufacturers certification forms. We provide technical advice, expertise and customer service to assure proper remittance of taxes, fees, application, credential and licensing of cigarette, tobacco products, and liquor distributors, and marijuana businesses.
Income Tax Accounting
The Income Tax Section is responsible for processing all income (individual, corporate, partnership, and fiduciary) and severance tax returns and issuing the associated refunds and bills. The Section applies the necessary statutes pertaining to the tax programs that our group administers.
The Section also resolves disputes that might result from a reduced refund, tax delinquency or non-filer assessment. This can include adjustments of tax, penalty, penalty-interest, and/or interest. The Section verifies incoming returns for accuracy and completeness. Credits and subtractions are reviewed as well.
Sales Tax Accounting
Sales Tax Accounting consists of two units. Both are high volume.
The Refunds team analyzes and interprets the tax statutes and regulations, policies and procedures of the Department of Revenue, reviews and processes Claim for Refunds for Sales, Retailer's Use, Consumer, Special Event, Withholding, Lodging, and Buyer's Claims. This unit is responsible for reviewing and processing contractors and exempt organization applications. Additional responsibilities include reviewing taxpayer correspondence received by web message and mail; and reviewing, analyzing and adjusting taxpayer accounts.
The Protest team reviews, analyzes and if necessary adjusts Sales, Retailer's Use, Withholding and Consumer Use tax accounts. This unit is responsible for responding to taxpayer correspondence received by mail and web messages. It also resolves disputes that are related to Notice of Deficiencies.
Service Center (Denver)
The Service Center is located directly across the street from the State Capital building in the downtown area. Our primary function as customer service representatives is to interact directly in a face to face environment with customers.
We are knowledgeable in all tax types and assist walk ins' with any tax issue they face. We set up new sales and withholding accounts. Many of our walk in's have received a letter or have documentation supporting their claim.
We adjust all DOR tax returns, waive penalty, issue refunds, or bill as necessary. Our Service Center personnel are trained in using our web site, forms , and educating our walk in cliental.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Candidates shall possess good communications skills (both oral and written), interpersonal skills, the ability to multi-task, the ability to work with confidential information, the ability to work in high-stress environments, and the demonstrated ability to assist customers in an effective, efficient, and elegant manner.
1.High School Diploma or General Education Diploma (GED).
2.Two years of experience in bookkeeping, technical accounting, tax administration, business, economics, finance or related experience.
(Applications that do not adequately detail these requirements may be declined for eligibility. "See resume" statements will not be accepted in lieu of a properly completed application.)
College or University coursework from an accredited college/university in accounting, business, economics, finance or a related field of study may be substituted on a year-for-year basis for the required experience.
1 year experience = 30 semester hours
2 years experience = 60 semester hours
CDOR SPECIAL REQUIREMENTS
All employees must be current with their Income Tax filings and payments with the State of Colorado. This includes successfully passing a pre-employment evaluation of your tax records/accounts.
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. All job finalists require successful completion of a background investigation and reference check prior to appointment.
Background checks may include national criminal, financial, traffic, civil, education, and/or experience checks or any other checks related to the job assignment. Fingerprint background checks and pre-employment drug testing may also be required for some positions.
1.Familiarity with GenTax software
2.Proficient with Microsoft Word and Excel
3.Previous call center experience (Call Center (Lakewood) & Collections)
4.Bi-lingual fluency in English and Spanish (Call Center (Lakewood), Collections & Service Center)
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.
Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.
Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.
A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action:
Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038.
Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Supplemental Information
Application and Referral Process
E-mail Address: All correspondence regarding your status in the selection/examination process will be conducted via e-mail.
Include a working email address on your application; one that is checked often as time sensitive correspondence WILL take place via email. Notifications will take place via email; check your email frequently. Please include your current e-mail address on your application and set up your e-mail to accept messages from "state.co.us" and "firstname.lastname@example.org" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
Required Application Materials:
A completed application, which is available by clicking the "Apply" button above.
Cover letter of interest
A complete Supplemental Questionnaire
A copy of your official or unofficial transcripts (if substituting coursework for minimum qualifications) showing that your degree has been conferred and the name of your school, or your National Association of Credential Evaluation Services (NACES) accreditation.
It is paramount that you describe the extent to which you possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement, as well as the special and/or preferred qualifications. List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs.
If more than one job was held with a given organization, list each job held as a separate period of employment. Under "Duties," describe clearly the tasks you performed and the nature of your supervisory, technical, or other responsibilities as they relate to the job for which you are applying. Be complete and specific in detailing of duties. Information must be accurate, including dates of employment.
Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.)*
Failure to include adequate information or follow instructions by the deadline for application may result in your application not being accepted for this position and may affect your inclusion in future steps in the assessment process. Applications materials will be reviewed by a Human Resources Specialist to verify that application is complete and to determine if you meet the minimum qualifications for this position. Upon meeting the requirements, you will participate in a comparative analysis.
If you are placed on an eligible list, you will remain on this list for no less than 30 days; after which you will be removed from the eligible list and notified of removal.
Referral List: The top group of candidates will be referred to the hiring authority for interview in each of the work groups (depending on vacancy).
Candidates will be subsequently removed from the referral list and possibly future Tax Examiner positions should they:
Fail to respond to the hiring authority when contacted for an interview
Inform the hiring authority that they are not interested in the position or work group
Fail to attend an interview;
Withdraw from consideration
MWR Bowling Equipment Worker
General Maintenance on bowling lanes, pinsetters
Learn more about this agency
Under the direction of the Bowling Equipment Mechanic:
Adjusts, overhauls, installs and repairs bowling facility electrical and mechanical equipment, which may include automatic pinsetters, automatic ball returns, foul units, speed cradle stops, telescore units, automatic ball and pin cleaners, lane maintenance machines and hole borers.
Assists in diagnosing malfunctioning equipment, referring to manuals for diagrams and specifications. Assists in disassembling and replacing or repairing electrical and mechanical parts or components using soldering irons, welding equipment, pliers, screwdrivers, wrenches and other hand tools.
Cleans and lubricates machines, ball returns, pinsetters and other related mechanic equipment. Measures and regulates pinsetters using hand tools and gauges, periodically runs pinsetters through complete cycles and inspects for pinsetting accuracy.
Assists in conditioning, maintaining and repairing bowling pins and lanes, repairing cracks, chips, splinters using plastic or wood lane stock; sands and recoats surfaces as needed.
Complies with fire, safety, sanitation and security procedures and regulations. Keeps up-to-date on repair procedures, bowling center policies, written instructions and department directives.
Assists in maintain the bowling facility, such as mechanical, electrical and plumbing repairs, cleans and paints walls and ceilings, replaces air filters and assists with any related maintenance not performed by PWD. Assists with building maintenance and cleaning, to include stocking and cleaning bathrooms, picking up patron areas, and policing grounds including weeding, picking up trash, snow removal, etc. as assigned.
Performs any other related duties as assigned.
Job family (Series)
4819 Bowling Equipment Repairing
HelpRequirements Conditions of Employment
You must be at least 18 years of age with a high school diploma or equivalent Unit
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
Specialized experience must demonstrate the following:
This position has been identified as an entry-level developmental position for the purpose of training the incumbent to perform more complex and responsible duties.
Formal training in bowling equipment maintenance and repair is preferred buy may be substituted by two years' practical experience working on Brunswick or AMF bowling machines. Must possess documented ability to perform tasks involving general maintenance and repair of electrical, mechanical, painting and plumbing.
PHYSICAL EFFORT AND WORK ENVIORONMENT
The incumbent generally works in a well-ventilated, heated or cool, adequately lit facility and is subject to noise and possible serious injury while working around and evaluating equipment that is in operation. Subject to cuts, bruises and other minor injuries associated with repair work and use of hand tools.
The incumbent may often work in uncomfortable positions, and must be able to stand, crouch, stoop, bend, reach, push and pull for extended periods while performing work. Requires lifting of up to 45 pounds unassisted, heavier items are lifted with assistance. In the patron area, the incumbent may be subject to cigarette smoke, alcohol consumption, and rough language.
This position is subject to an irregular tour of duty, which may include evenings, weekends and holidays.
You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
As part of the application process, you must complete and submit an occupational questionnaire.
Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
Responsible for cleaning and maintaining the public areas and guests rooms of the hotel. This position will also assist the Maintenance Engineer with maintenance projects as may be needed.
Stock room attendant carts with supplies.
Rotate linens in storerooms.
Maintain shelf organization in storerooms.
Replenish storeroom supplies.
Remove trash and dirty linens from room attendant carts.
Clean furniture, elevators, glass and planters located in public areas, such as the lobby, pool and public restrooms. Clean guest vending and laundry areas.
Empty and clean all trash containers, including cigarette urns.
Clean guest room windows.
Sweep and vacuum floors, hallways and stairwells.
Report maintenance problems and/or complete maintenance repair orders.
Spot cleaning walls, carpets, light fixtures, etc.
Store room attendant cart at the end of the day.
Deliver special request items such as cribs or other supplies to guest rooms.
Clean guest room carpet with carpet extractor and appropriate machines.
Regularly replace a/c filters and clean exhaust fans.
Turn guest room mattresses at least quarterly.
Check all smoke alarms and remotes regularly; replacing batteries as needed.
Treat and clean smoking rooms as may be needed to reduce smoke penetration.
Pick up debris from parking lot and landscape areas consistently, but no less than twice per day once in the AM and once in the PM. Sweep parking lot.
Clean railings and walkways. Remove gum where needed.
Straighten and clean pool area and furniture. Test pool and document chemical levels (readings) daily.
Replace light bulbs in guest rooms and exterior lights.
Report all items needing repairs to supervisor such as exit light outage, broken windows, bent screens, improperly closing guest room doors, damages to guest room finishes and case goods, etc.
Report unsafe conditions including slip-and-fall and tripping hazards.
Be familiar with location and purpose of all shut-off valves and switches in the event of emergency.
Dispose of old beds and case goods and install new furniture in guest rooms as requested.
Keep dumpster area clean and orderly. Do not let trash accumulate.
Immediately report any suspicious activity to management.
Complete other tasks as assigned by supervisor or Business Manager. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. This includes helping the maintenance engineer with various maintenance projects as may be needed.
Perform any related duty as requested by supervisor.
Assists in any other housekeeping and/or hotel work as may be requested.
Must be willing to work overtime without notice as needed to meet performance standards.
Frequent movement between heated and/or air conditioned environment and outdoor environment. There may be some exposure to unpleasant weather.
a) Knowledge, Skills and General Abilities
Ability to communicate in writing, and orally in English or Spanish.
Ability to count.
b) Physical Abilities
Push one hundred (100) pounds maximum, and lift and carry thirty (30) pounds maximum.
Bend and reach to polish, vacuum, and dust and perform cleaning duties.
Stand and walk for varying lengths of time, often long periods.
Move fingers arms and hands quickly and easily to perform cleaning duties.
Visually inspect public areas and guest rooms for cleanliness.
Communicate effectively to perform work assigned.
c) Mental Abilities
Ability to work independently, with minimal or no direction and maintain a high degree of productivity and quality.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the business. In addition, attendance at all scheduled training sessions and meetings is required.
Previous housekeeping/maintenance experience an asset.
Excellent communication and organizational skills.
Strong interpersonal and problem solving abilities.
Responsible and reliable.
Ability to work cohesively as part of a team with minimal supervision.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
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