Circulation Clerk Job Description Sample
Circulation Clerk (Part-Time)
Job Information Benefits Supplemental Questions
Non-exempt; part-time; 23 hour per week position available at Brunswick Community Branch Library scheduled varied workdays and hours that include daytime, weekday evenings and Saturday rotation during FCPL operating schedule; pro-rated benefits (exclusion from health and dental plans); subject to system-wide reassignment
This clerical position performs responsible duties related to all operations of an FCPL circulation desk and the automated circulation system. A significant amount of public contact is involved; therefore courteous, proficient customer relations skills are vital. Direction may be received from the Senior Circulation Clerk; supervision is received from the Circulation Supervisor and/or Branch Administrator.
Essential Duties and Job Responsibilities:
Staff the circulation desk; set-up and close the circulation desk
Circulate library materials to the public using the automated circulation system to record all materials charged out and returned
Add, delete and update information in the patron information database and prepare new library cards when needed
Collect and record fines, lost book charges, other fees and payments against patrons' accounts in the database
Organize and maintain Inter-Library Loan records for circulation transactions, search shelves for reserved materials and notify patrons when reserved items become available
Apply bar codes to library materials and add or withdraw items from the FCPL collection database
Sort books and materials and forward them to appropriate locations
Answer telephone calls, assist callers and/or refer calls to other persons as appropriate
Explain FCPL procedures and policies to patrons
Respond to and resolve patron complaints or misunderstandings; make referral to other staff as appropriate
Assist patrons with operating the photocopier, self-check out machines and other FCPL equipment
Participate in outreach events to promote library services
Attend workshops, meetings and learning opportunities
Perform other related duties as required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In addition to the duties listed in the Essential Duties section, each employee in this classification may perform the following other duties. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned.
Qualifications & Requirements:
The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school graduation, or the equivalent
Minimum 1 year of work experience providing customer service, working directly with the public
Word processing and/or data entry experience or training, with sufficient skills to effectively access and utilize the FCPL computerized information systems and circulation system.
KNOWLEDGE / SKILLS / ABILITIES:
Ability to learn Library practices and procedures, including the use of the Dewey Decimal System
Accurate math and clerical skills with the ability to properly maintain cash records and other operating forms and reports
Ability to follow verbal and written instructions to complete routine assignments
Ability to effectively make independent decisions, organize work, determine priorities, and complete assigned work with minimal supervision
Strong and effective spoken and written (English) communication skills
Ability to develop and maintain effective working relationships with customers, co-workers and the general public
Strong internal and external customer service ability including ability to exhibit patience, tact, and courtesy working collaboratively in a team environment.
Ability to effectively access and utilize FCPL's computerized systems and ability to effectively provide related instruction for all customers and staff in a friendly and respectful manner.
PREFERENCE MAY BE GIVEN FOR:
6 months of library work experience
Additional work experience providing direct customer service to the public
PHYSICAL DEMANDS/WORKING CONDITIONS:
While performing the duties of this job, the employee is frequently sitting and walking, lifting up to 20 pounds, reaching and making repetitive motions; and is occasionally pushing up to 40 pounds.
While performing the duties of this job, the employee is constantly working indoors
During outreach programs and events the employee is frequently working outdoors; working in hot temperatures (above 100 degrees) working in cold temperatures (below 32 degrees) and walking on uneven ground.
Additional Information/Examination Process:
Available for varied workdays and hours within the FCPL operating schedule
Ability to provide own transportation to branch libraries, meetings, trainings, etc. as needed
KIND OF EXAMINATION (may include):
An evaluation of training and experience
One or more interviews
A pre-employment physical examination and drug test
This description reflects management's assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.
Temporary Library Assistant - Circulation
Primary responsibility will be working the circulation desk which will include providing directional assistance, checking materials in and out, and other basic clerical tasks. Some assignments may include assisting with supervising student workers.
Other duties will require specialized knowledge of library departments, policies, and other UNCW specific procedures. Light lifting will be required for shelving and other departmental related activities. High School diploma
The Denver Post is a full-service media company, reaching more Denver-area adults every day of the week than any other medium in the market. The Denver Post's diverse portfolio of digital, mobile, print and social media products includes Colorado's largest daily newspaper, the state's most-visited news website, DenverPost.com, and the largest network of websites, which includes DailyCamera.com and ColoradoDaily.com.
Develop and maintain statistical data reports and templates for Circulation Consumer Relations, Home Delivery, Customer Service, Retention, and Billing.
Develop and maintain systems to prioritize work, utilize effective planning, and provide reporting to various areas of department with meaningful data. Coordinate with others during report development, to allow others to be more hands on in their own reporting.
Issue weekly and monthly statistical reports in Excel.
Calculate weekly, monthly and quarterly Customer Service & Retention stats, and forward documents to management.
Acts as liaison to Advertising Department for handling and renewal of all complimentary product subscriptions.
Undertake the tasks of receiving calls, taking messages and resolving issues by handling requests and inquiries appropriately.
Work collaboratively with other administrative personnel, co-workers, supervisors and managers to continuously improve systems and procedures.
Support the department by generating and completing written and personal correspondence to corporate and company executives, vendors, co-workers, and others, as needed.
Make travel arrangements
Order office supplies and other necessary materials from vendors.
Work with the Purchasing Department as needed for assistance when ordering items, and processing of invoices.
Assist managers to ensure that all vendors who will accept credit cards are paid correctly.
Performs other duties as assigned.
College Degree or equivalent business experience
Advanced Microsoft Excel spreadsheet experience required (Pivot tables, v-lookups, etc.)
Microsoft Office experience required (Word, PowerPoint, Excel)
Experience with financial models
Superb organizational and computer skills
Excellent communication and interpersonal skills in a customer oriented environment
Ability to multitask, and perform work tasks with accuracy and detail is required.
Google Docs, Email, Calendar, etc. is a plus
Understanding of the internet and how to clear history, cache and cookies is helpful.
Adobe Photoshop experience is a plus
Ability to work 40 hours per week, on site at our North Denver office (5990 Washington Street, Denver, CO 80216).
Base salary = $40,000 - $45,000 DOE
General Hours: 8am-5pm
Cubicle office setting.
No remote work.
Paid vacation and paid federal holidays
Medical, dental, vision, 401k and other benefits.
All your information will be kept confidential according to EEO guidelines.
Circulation Student Assistant B (Consortium Library 2017-2018 Pool)
This is a Circulation Student Assistant B Labor Pool at the Consortium Library at UAA.
Main Library Circulation Stacks Assistant
Main Library Circulation Stacks Assistants do general maintenance of the Main Library and Storage facility (Carnegie Stacks) collections. This includes shelving, searching, shifting, and cleaning the collections, moving books between branches, and assisting other library departments with projects that involve the stacks.
This is a full-time (37.5 hr/wk) summer job, 7.5 hours per day, Monday through Friday beginning May 29 and continuing until at least August 24. You may arrange up to 2 weeks of time off.
There is an opportunity to continue part-time in the fall semester.
Primary responsibilities include:
Shelving library materials
Searching for requested materials
Maintaining the collection (cleaning, assessing condition of materials)
Organizing the collection (shelf-reading, inventorying)
Shifting the collection, which requires moving large numbers of books
Delivering materials to the branch libraries
Using a computer to check-in materials
Other duties as assigned
Working outside, in non-air-conditioned environments, and in dusty environments is part of the job.
Must be enrolled at Oberlin College
Must be available for majority of summer
Must be dependable and punctual
Must be attentive to detail
Must be able to follow written and oral instructions
Must be able to complete tasks independently and as part of a team
Must be able to work efficiently with minimal supervision
Must be able to write/print legibly
Must be able to lift and move large quantities of books
- Familiarity with Library of Congress or Dewey Decimal call numbers
Quick Link for Posting http://jobs.oberlin.edu/postings/6156 Compensation
- If you are currently employed by an Oberlin College Library, the compensation will be your current hourly rate plus $0.90 per hour.
Special Instructions to Applicants
You must be an enrolled student at Oberlin College and Conservatory to qualify.
The Oberlin College Library seeks a diverse student staff and is an Affirmative Action and Equal Employment employer.
Evening Circulation Assistant - Library Assistant II
Library Assistant II
The nature of this position is to provide a consistent high-level continuity of circulation services offered to library patrons on Sundays through the middle of the standard workweek. The regular workdays for this position are Sunday through Thursday, however the schedule changes for intersessions, holidays, and other changes in the George A. Smathers Libraries' public service hours. The Evening Circulation Assistant works at the Circulation Desk on a daily basis and assists with training and supervision of student assistants; oversees discharge process in evenings; assists with stacks management and searches for library materials reported missing; and monitors and reports building and equipment issues.
Library West Circulation Operations
Works Circulation Desk and library operations Sunday through Thursday evenings, maintaining daily presence at Circulation Desk during assigned shifts
Assists patrons with questions about circulation and library policies; loans and returns library materials; verifies and updates patron records as needed; creates or updates item records for library material to allow for circulation; creates guest researcher accounts for unaffiliated researchers
Assists the Assistant Circulation Manager with the training and supervision of student assistants
Updates/informs unit heads of any circulation issues or events that may have occurred during evening hours
Oversees discharge process in evenings, ensuring returned items are discharged accurately and on a timely basis
Humanities and Social Sciences research assistance
Holds regular shifts for Ask-A-Librarian chat reference service and other non-traditional research services in addition to traditional research assistance desk service
Assists patrons in use and location of networked electronic resources, online catalogs, and basic reference materials and methods; provides appropriate referral to area and subject specialists
Assists with operation and maintenance of digital microform readers
Leaves circulation desk as needed to help patrons or to monitor floors for patrons needing assistance
Stacks and Inventory Management
Collects and processes not-on-shelf reports
Conducts searches for missing items and materials claimed returned
Assists with necessary research into problem reports
When appropriate, corresponds with patrons regarding status of searches and suggests alternative methods to acquire library materials
Assists with stacks maintenance projects and stacks data collection under supervision of Library West Stacks Manager
Monitors building for any facility, equipment, environmental, telecommunications, or fire safety issues. Liaises with housekeeping, other PPD units, and Library Facilities Department to keep Library West building in working order
Makes requests for facilities and/or physical plant assistance as needed; documents and responds to building problems by submitting online service requests or by contacting campus emergency services for issues requiring immediate attention (i.e. flooding, power outages, door locks)
Works with contracted security to address building and safety issues; assists with monitoring guard adherence to Library West post orders
Updates and informs unit heads and branch chairs of any building service issues or events that may have occurred during evening hours
Gathers and compiles data for reports required by branch Chair and Associate Chair regarding facilities issues. Collects and maintains statistics for use in reporting and planning activities, gate counts, and information on SelfCheck and other circulation activities
Enforces library and computer use policies, including food/drink policy
Participates in other branch and library activities
Serves on committees, as appointed
Participates in staff development opportunities
Other duties as assigned
Library Circulation Desk Coordinator
Library Circulation Desk Coordinator
Monterey Peninsula College
Number Openings: (At time of posting)
Length of Work Year:
$3,221.00 - $4,124.00 Monthly
12/21/2017 Application Deadline:
Until Filled Employment Type:
Length of Work Year:
$3,221.00 - $4,124.00 Monthly Number Openings: (At time of posting)
Not Specified Contact: Susan Kitagawa Email: firstname.lastname@example.org Phone:
Job Description / Essential Elements: Print
MONTEREY PENINSULA COLLEGE
invites applications for the position of:
- Library Circulation Desk Coordinator
SALARY: $3,221.00 - $4,124.00 Monthly
OPENING DATE: 12/20/17
CLOSING DATE: Continuous
Priority Screening Deadline: January 5, 2018
Under general direction, perform a variety of complex duties associated with library operations. Receive supervision within a broad framework of standard policies and procedures.
Coordinate and supervise circulation desk activities and serve as lead worker and primary source of information; modify policies and procedures as warranted; perform duties associated with receiving and processing library reserve materials; perform circulation desk activities. Resolve problems with regard to interpretation and application of policies, rules and regulations regarding access to collection and use of library materials.
EXAMPLE OF DUTIES:
Plan, oversee, monitor and coordinate circulation desk operations, direct circulation desk activities within established guidelines; ensure adequate coverage; provide and ensure quality customer service.
Analyze impact of changing circumstances, including technology, on circulation procedures; create, modify and/or update circulation desk policy and services as warranted; develop training and train staff accordingly; inform faculty and staff of circulation policy and changes; maintain current procedures manuals and training documentation.
Train staff at all sites and function as lead worker for circulation desk; schedule staff coverage and breaks; prioritize tasks and monitor to ensure completion; resolve conflicts; refer unresolved complaints to higher level staff.
Interact and communicate diplomatically with all library patrons (public, faculty, staff and students); mediate difficult situations with tact and diplomacy; contact/refer situations to other authorities as necessary.
Interpret policies, rules, and regulations regarding access to collection and use of materials; inform library staff of policy problems; determine library privileges by verifying individual user status.
Design, download and coordinate upload of data reports as needed; coordinate with others as necessary.
Resolve problems/answer questions/explain, clarify existing policies concerning late fees/bills for lost materials; make final determination on fines, coordinate blocking/unblocking of student records with registrar for fines/fees; process overdue notices/monthly fines/fees; collect fines/fees.
Assist in resolution of library system software by researching problems and recommending solutions; consult and discuss with technology team and other libraries to expedite problem solving.
Determine library privileges; resolve issues regarding library privileges such as forgiving fines, settling disputes and determining residency; edit library patron records as needed; issue library cards.
Receive, catalog/process all incoming reserve library materials from faculty members/staff; update various collections/database lists to maintain up-to-date collections and records, coordinating with faculty and others as appropriate. Serve as communication liaison to faculty regarding reserve policies, materials and resolution of issues.
Check library materials in/out.
Open and close the library, following standard procedures and protocol.
Train, monitor and supervise student workers on circulation desk duties.
Help patrons with questions/directions; serve as source of library policies; promote circulation services campus-wide through social media and print avenues.
Produce letters, memos, and reports as necessary.
Assist library users in locating and using materials and machines to obtain appropriate information, perform circulation desk activities.
Respond/provide assistance to inquiries from students, special patrons, faculty/staff regarding the reserve and general collections; answer reference queries and assist students with research, including interlibrary loan requests, within scope of authority.
Maintain currency with new library technologies such as on-line search engines and college library software programs
Obtain book replacement costs using electronic sources such as the Books in Print Plus database; bill patrons for lost materials.
Maintain academic related information which may include, but is not limited to: grant and workshop information, scholarships, contracts, facility plans, accreditation reports and other material, as required, in up-to-date status.
Develop forms, filing systems/other procedures for materials processing/retrieval.
Maintain statistics; produce documents/reports for state agencies and others using appropriate spreadsheet/database/word processing software as needed.
Maintain knowledge of and serve as back-up to the interlibrary loan process.
Schedule rooms through Office Tracker system.
Assists with troubleshooting/servicing the library copiers, copy card dispenser, receipt printers, bindery equipment and other media equipment which may include keeping paper stocked in printers, installing new ink cartridges, etc.
Maintain a clean and orderly library environment.
Perform other duties related to the business of the department as assigned by head of department/program.
Participate on committees as required.
Education and Experience
Any combination of education, experience and training which would indicate possession of the required knowledge, skills and abilities listed herein. For example, college level courses in library science, two years of experience in library work using current library technologies/library software programs and two years of experience in front-line customer service or a related field.
Knowledge of: basic library principles, materials and procedures; current library technologies/library database search software programs; current office methods and practices; principles and methods of ordering books, supplies and equipment; library filing and indexing; circulation and reference sources, Library of Congress classification system; a variety of word processing, spreadsheet and/or database programs as needed to fulfill the requirements of the job.
Ability to: perform general library duties including library operations, efficiently use an online library system and Library of Congress classification system; learn and efficiently use current/new library technologies/library software programs as required to fulfill the duties of the job; interact effectively with the public/students/staff/faculty, in situations requiring diplomacy, tact, friendliness, poise and firmness; prioritize tasks and do several tasks simultaneously; operate a variety of office machines; use word processing/database/spreadsheet software accurately and efficiently as needed; learn and successfully use new software programs as needed to fulfill the requirements of the job; use good judgment in recognizing the scope of authority as delegated; use appropriate and correct English spelling, grammar and punctuation; perform arithmetical calculations with speed and accuracy; communicate effectively in both oral and written form; establish and maintain effective work relationships with those contacted in the performance of required duties; demonstrate an understanding of, sensitivity to and appreciation for, the academic, ethnic, socio-economic, disability and gender diversity of students and staff attending or working on a community college campus.
PHYSICAL EFFORT/WORK ENVIRONMENT
Moderate physical effort which may include frequent standing, walking, lifting and occasional climbing, crawling or stooping; handling of medium weight tools and materials up to 35 pounds. Indoor work environment.
WORK SCHEDULE / SUPPLEMENTAL INFORMATION:
40 Hours per Week, 12 Months per Year
Monday - Friday, 8:00 AM - 5:00 PM
Management reserves the right to change schedules as needed
Salary Range =17
$3,221 (STEP A) - $4,124 (STEP F) + GREAT BENEFITS PACKAGE
- Please note all Classified Staff begin at Step A
How to Apply
Visit http://apptrkr.com/1141283. You will be asked to log-in or create a new user account.
- Complete all required fields of the application AND:
- Attach a .pdf of your cover letter which describes your interest in and qualifications for the position. AND
- Attach a .pdf of your resume AND
- Answer any required supplemental questions, if prompted
If you have questions or concerns, please contact:
Only items listed above will be reviewed by the screening committee. Human Resources does not accept additional materials such as: letters of reference, test scores from other institutions, certificates of courses/programs completed, letters of commendation from schools, or transcripts with your application.
Such items, if included, will not be forwarded to the selection committee. If you are a finalist, HR will request any reference information that is required.
Monterey Peninsula College reserves the right to close or continue the recruitment at any time.
Conditions of Employment
Offers of employment are contingent upon Governing Board approval. Employment with Monterey Peninsula College is not complete or official until applicants meet all pre-employment requirements.
All new employees are required to submit proof of freedom from tuberculosis and proof of eligibility to work in the United States. Employees must sign the Oath of Affirmation of Allegiance, and submit fingerprints. for California Department of Justice clearance. California School Employees Association Membership or an approved alternative is required.
NOTE Organizational Security: This is a classified position and California School Employees Association membership or an approved alternative is required in accordance with our agreement with the employee organization. As a condition of employment, you will have 30 days from the date of hire to join the union (paying union dues), or authorize a salary deduction of appropriate fees.
NOTE Smoking Policy: Smoking on campus is limited to designated smoking areas.
Requirements for Applying
Requirements for Applying
APPLY (CURRENT EMPLOYEES ONLY) APPLY
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Part-Time Circulation Manager (1295-215)
The Part-Time Circulation Manager provides and oversees circulation services for library users 20 hours per week and works in coordination with the Public Services Librarian. The Part-Time Circulation Manager supervises student workers, assists with circulation tasks, answers reference questions, processes course reserves, and resolves overdue materials/fine issues with students. On occasion the person in this position may be needed to fill in for other shifts during the absence of various staff. This is a year-round position.
ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:
Works closely with the Public Services Librarian to ensure coordination on all aspects of circulation services and projects.
Completes accessioning of newly acquired materials.
Processes course reserves on a timely basis.
Answers in-person and telephone reference questions.
Supervises and delegates projects to student workers and ensures desk coverage as scheduled. Monitors substitute worker list.
Assists patrons with sound equipment, computer, and printer/copier usage as appropriate.
Resolves fines and overdue material issues.
Assists in the training of new student workers, including bindery work training.
Provides assistance with ILL delivery courier service.
Organizes and retrieves materials in off-site storage.
Other duties and projects as assigned.
Strong customer service orientation, interpersonal, oral, and written communication skills.
Supervisory skills and demonstrated ability to work independently.
Ability to occasionally lift and/or move up to 30 pounds.
Undergraduate degree in music.
Working knowledge of library principles and procedures.
Experience working in an academic library.
Experience working in the public services area of libraries.
Knowledge of dance and theater arts.
Reading knowledge of one or more European languages.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Application Instructions Specific to this Position
Currently enrolled Berklee students may not apply for staff or faculty positions.
Applicants who are both interested and qualified should submit the following materials:
- Cover letter that addresses the applicant's capabilities and experiences.
- A resume or CV.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
We provide a diverse and inclusive work environment
Temp - Circulation Page (Evenings And Saturdays)
Responsible for facilitating the circulation of materials into, out of, and within the City libraries. Also, responsible for performing light manual tasks, customer service and clerical duties, as well as assist with shelving books and other materials.
Essential Job FunctionsCheck in/out library books and materials from book/video drops and inside drops.Presort and temporarily shelve books/audio visual material.Load and organize books/materials on carts to be shelved.Work at Circulation desk providing assistance to patrons in person and over the phone.Problem resolution in regards to patron records, pending fees, damaged materials according to the Library policies and procedures.Load bins of books/materials into van and may deliver to other branch locations.Move materials, furniture, shelving and equipment, as needed.Ensure the continuous operation of the library circulation by operating personals, computers, and assessing and collecting fines.May perform various pick-up, delivery jobs and errands in the library van.
Preferred Knowledge - Abilities & Skills
- Some experience in a library environment
Knowledge, Skills and Abilities:
General knowledge of standard library filing systems
Basic skill with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
Skill to operate a computer keyboard to enter and retrieve information regarding books and materials
Skill in cash handling
Ability to understand and implement oral and written directions
Ability to drive a vehicle
Licenses & Certifications Valid Class C Texas driver's license
Physical Tasks & Working ConditionsREQUIRED WORK LOCATIONS: The incumbent must be available to work at any of the four (4) Garland Library locations. REQUIRED WORK HOURS: The incumbent is required to work 19 hours per week, during specific hours. The incumbent must be available to work from 6:00 p.m. to 9:00 p.m. Mondays through Thursdays, and from 10:00 a.m. to 6:00 p.m. Saturdays. The incumbent works in a typical library environment, but physical labor is required. Occasional outdoor work, and travel between city and library facilities may occur. Primary environment will be in a climate controlled, indoor atmosphere with some exposure to dust and occasional unpleasant conditions. Physical tasks will include lifting, squatting, bending, stooping, reaching overhead and carrying supplies, as needed to accomplish the tasks of the activity on a daily basis. Must be able to reach materials at 90" height shelving or shelving at floor level, lift/carry up to 50 pounds regularly, and push/pull 200 pound wheeled book cart. Must also be able to utilize keyboard and peripherals, handheld mobile devices, and multi-function office phones. CompetenciesCommunication Customer Service Interpersonal Skills Managing Conflict Problem Solving/Analysis Quality Teamwork Minimum Education & Work Experience Completion of the tenth grade At least 16 years of age Some customer service and/or retail experience Ability to file accurately by alphabet and numbers Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Email And Circulation Marketing Coordinator
The Circulation and Email Marketing Coordinator supports the catalog and email marketing campaigns for Boston Proper. This individual will contribute to the success of the marketing team by assisting the marketing manager with campaign set-up, execution and database maintenance. This individual is responsible for creation, execution, and reporting of our evolving offline and online initiatives for customer retention and acquisition. These initiatives are designed to deliver continuous optimization of customer contacts, content and sales demand across channels, including catalog and email marketing.
Coordinate components of marketing campaigns with internal teams and service providers from concept through to execution.
Create and execute daily and trigger email marketing campaigns to support program strategies.
Ability to multi-task and perform well within a deadline oriented environment.
Set-up campaign tracking and perform data auditing to ensure accuracy of reporting.
Assist with database updates and print campaigns to support the marketing manager.
Effective communication with internal teams and service providers to ensure timely creation and execution of online and offline assets.
Verify and test all campaigns and promotions for accuracy
Monitor daily delivery reports, 3rd party reporting and google analytics to identify trends.
Prepare and review weekly, monthly and quarterly results to report progress and assist in making recommendations for future campaigns.
Bachelor's degree in Marketing or Business, preferred
1-3 years of relevant marketing experience and familiarity with email and database marketing within a retail or online environment.
Marketing campaign set-up and execution experience required.
Knowledge of best practices in email marketing.
A working knowledge of Excel, Word, and Photoshop; with a good understanding of campaign tracking, web analytics and HTML.
Ability to manage multiple projects and prioritize effectively in a fast-paced, deadline-driven environment.
Strong communication skills, both written and verbal.
Good analytical and decision-making skills.
Creativity, teamwork and strong attention to detail required.
Working knowledge of Email service providers and database query tools preferred.
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