Circulation Sales Representative Job Description Sample
Circulation Desk Worker
Job Title Circulation Desk Worker Location Alpine Department Library General Operations Job No. Posting Date 04/17/2019 End Date Until Filled Yes Appointment Date Salary 7.25/hr Required
Knowledge of the Dewey decimal system, alphabetization and change making is required. Interested parties must apply in person. There is a proficiency quiz given at time of application.
Preferred Staffing Reason Work Study Primary Responsibilities
The Library Circulation Department is looking for mature, responsible and flexible individuals to work the circulation desk. Work schedules are for 20 hours per week and you must be able to work some evenings and weekends.
Duties include a wide variety of tasks such as helping library patrons, shelving materials, answering the telephone and stacks maintenance.
Contact: Cindy Slocumb (432)837-8313 or email@example.com
Interested parties must call or e-mail Cindy Slocumb. There is a proficiency quiz given at time of application.
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.
About SRSU Instructions to applicants Is Background Check Required? Yes
Letter of Recommendation (1)
Required fields are indicated with an asterisk (*).
Manager Of Circulation & User Services
Colorado School of Mine invites applications for a Manager of Circulation & User Services. Please visit our website for the complete job announcement and instructions on how to apply: http://jobs.mines.edu/cw/en-us/job/493565/manager-of-circulation-user-services
Description of Job
This position has a deep understanding of best practices and emerging trends in circulation services and library customer relations and how they fit into the broader organizational mission; and develops standards and best practices, strategies, and workflows for the Circulation section in accordance with library policies, professional standards, and university and state requirements. This includes an expert knowledge of relevant library systems applied to section functions. The position manages the section as a critical front-line support area, collaborating with other library units to deliver seamless user services and foster community relations and awareness of library programs with the campus and other communities. This position supervises, trains and evaluates library technicians; and hires, trains, supervises, and evaluates student employees. The position demonstrates commitment to the Library's values of positive user experience, discovery, connection, equity, and stewardship.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Bachelors degree from an accredited program.
Significant supervisory experience.
Demonstrated customer service experience in a library environment
Commitment to working with diverse populations and values of inclusivity and accessibility.
Please visit our website for the complete job announcement and instructions on how to apply: http://jobs.mines.edu/cw/en-us/job/493565/manager-of-circulation-user-services
Library Assistant, PT - Central Circulation & Computers
Library Assistant, PT - Central Circulation & Computers
GENERAL STATEMENT OF DUTIES
Library Assistants are responsible for proactively seeking direct contact with customers to assist with circulation, use of computers and other basic library functions, as outlined below.
Work is performed under the direct supervision of a Circulation Supervisor, a Librarian, or other appointed staff, and the general supervision of the person-in-charge.
LPL policies and procedures, position description, and site specific practices
Library staff, supervisors, and library customers
ESSENTIAL FUNCTIONS OF THE CLASS
Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve minor customer complaints.
Assist customers with use of software, particularly automated computer reservation system, Microsoft Office programs and templates, and various interactive online forms.
Maintain equipment by providing basic-level troubleshooting and routine maintenance, resupplying and cleaning. Report major technical problems to appropriate library personnel.
Proactively seek out customers to offer assistance in all parts of the library.
Assist customers in utilizing library tools, including the library's website and databases, basic internet resources, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
Provide accurate information about library resources and services to customers
Explain the policies and procedures of the library to customers.
Hold customers accountable for following the LPL Code of Conduct and Internet Use Policy or refer to appropriate supervisory level as needed.
Process returned materials and assure accuracy of customer records.
Collect, process and sort reserved items for customer pickup and outgoing delivery.
Perform routine collection maintenance tasks.
Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
Utilize library e-mail on a daily basis in order to stay informed about library matters.
Assist in returning materials to the shelves and verify correct placement of materials on shelves.
Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.
Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor while providing friendly courteous service and technical support.
Note: This job description reflects Lexington Public Library's (LPL) assignment of essential functions for this particular job; it does not prescribe or restrict the tasks that may be assigned at a later date or as may be needed.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Must have the ability to:
Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
Establish and maintain positive, effective working relationships with library customers and coworkers.
Provide basic readers' advisory.
Carry out with limited supervision continuing assignments related to the daily operations of the library.
Follow oral and written instructions.
Effectively communicate both orally and in writing with customers and staff.
Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
Work the required schedule and help fill in schedule gaps occasionally.
Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet.
Some knowledge of or ability to quickly learn and follow standard library procedures.
MINIMUM EXPERIENCE, EDUCATION AND TRAINING
Graduation from high school or GED. Supplemented by at least two years of college level course work and understanding of computer equipment and software or any equivalent combination of experience, which provides the required knowledge, skills and abilities.
- Successfully pass a background investigation.
PHYSICAL AND MENTAL REQUIREMENTS
Must have the ability to:
View computer monitor and read/comprehend alphabetical and numerical sequences on library materials.
Place books on book trucks, move book trucks, and place and remove books from any shelf of a 90" high shelving unit, repeatedly lifting above, at and below shoulder level.
Climb a step stool to secure books and other library materials.
Efficiently operate and manipulate office equipment such as keyboard, mouse, printer and copier equipment.
Perform essential functions which require bending, stooping, lifting and carrying materials weighing up to 40 lbs, and standing for periods of 2-3 hours.
Work without sitting for a minimum of two hours, and during that time is able to move with reasonable speed to locations throughout the work space in order to accomplish public services duties.
The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HAZARDS/UNUSUAL WORKING CONDITIONS
Work is often performed in and around books, shelves, and computers, requiring adherence to industry safety procedures and guidelines.
As with all vacancies, Lexington Public Library reserves the right to give priority to our internal applicants (current staff) over external applicants.
$12.74 per hour
PRIMARY WORK SCHEDULE
Every other Saturday 8:30a
- 5p, Sunday 12:30p-5p
Applicants must be available for this primary work schedule and help fill in schedule gaps occasionally.
Great working environment; ability to grow and advance within the system; free, safe and convenient parking; free Employee Assistance Program.
Applications for this position will be accepted until 5pm Thursday April 25th, 2019.
Applications must be completed online at www.lexpublib.org.
If you are unable to complete the application online, please contact the Human Resources Office at (859)231-5550.
Lexington Public Library is an equal opportunity employer.
Circulation And User Services Supervisors
Clicking "Apply Now" opens the link in a new window. How to Apply
Please provide a resume that documents your knowledge, skills, and experiences that are relevant to these positions. A cover letter is required for consideration for the positions and should be attached as the first page of your resume.
NOTE: This opening has two positions to be filled by two successful candidates. The positions have different work schedules.
A night shift of approximately 11 PM - 10 AM, four days a week, Friday - Monday.
A weekend shift which will include work shifts on Friday, Saturday and/or Sunday as well as two other weekday shifts. The schedule will likely also include evening hours.
In your cover letter, please indicate which position for which you'd like to be considered by referencing them by their work shift (overnight position or evening position). If you would like to be considered for either position, please indicate that flexibility in your cover letter.
The University of Michigan Library
Circulation Assistant 25 hours
Education and Experience: The successful applicant will possess a proven dedication to providing excellent customer service.
Candidates must possess strong leadership qualities, excellent computer and communication skills, and a strong work ethic. Candidates should be detail-oriented, organized, and dependable. Must be able to work at a brisk pace, both independently and as part of a team.
Flexibility in scheduling is required. A high school diploma is required, some college is preferred.
Previous library experience is desired. Fluent in Spanish is desired.
This position's responsibilities include, but are not limited to, checking library materials in and out, issuing library cards, taking payments for fines and fees, calling holds, answering the phone, preparing carts for shelving, assisting library patrons with directional and reference questions, and other tasks as needed.
This is a permanent (not seasonal) position and works 25 hours per week, including some nights and weekends. The remainder of the hours will be scheduled as needed to cover the library and will include weekday mornings and afternoons. This position's primary responsibility is working at the Mebane Public Library, but this person may be assigned to work at other library branches as needed.
Applicants must be able to stand for extended periods of time, reach the top and bottom shelves, lift 40 lbs, as well as push and pull loaded book carts.
For additional information, contact Katherine Arends at Mebane Public Library, 919-563-6431.
Circulation Admininstration Specialist
The Sioux City Journal has an immediate opening in our circulation department for a Circulation Administration Specialist. If you are self-motivated and would thrive in a professional environment...we'd like to talk to you!!
We need self-starters who will provide top notch service. Responsibilities will include but not limited to providing assistance with sales, marketing, administrative, single copy and customer service. Completes accurate records, various reports and data entry. This position will work directly with our Consumer Sales & Marketing Manager in coordination of efforts with other departments.
Successful candidates will have the following:
High school diploma with related experience or training
Proficiency in Microsoft Office software (Word, Excel, PowerPoint, Outlook), database management software applications and the ability to learn other software
Basic mathematical skills and the ability to compute and interpret data
Excellent communications skills: both written and verbal
Attention to detail
Resourcefulness and initiative
Ability to communicate effectively with customers, subscribers, coworkers and the public
Willingness to accept additional responsibilities and assist others as needed
A valid driver's license is essential
The Sioux City Journal Communications is a Drug-Free Employer. The Sioux City Journal (www.siouxcityjournal.com) and Lee Enterprises, Inc. (www.lee.net) are Equal Opportunity Employers.
Access And Resource Sharing Circulation Team Leader
Library Associate II
The Access and Resource Sharing Circulation Team Leader serves as the team leader for circulation functionality in the integrated library system (ILS) and is responsible for standardizing training for faculty, staff and students library-wide. Supports daily circulation activity by monitoring functionality.
Through programmed reports ensures that the system produces patron overdue notices and other messages in a timely and instructive manner. Works with a high authority and independence collaborating with Florida Academic Library Services Cooperative (FALSC) and Library Information Technology Department (IT) to resolve system issues promptly. Reports directly to the department Chair; contributes to department goals that set effective priorities and timelines for user-centric initiatives.
Participates on Access and Resource Sharing Steering Team and Access and Resource Sharing Committee to centralize policies and procedures in the library system for circulation functions. Provides staff development opportunities to the Libraries by offering outreach workshops on circulation functionality. Liaises with FALSC to ensure that functionality of the integrated library system supports daily circulation processes. At state level, participates in discussions on the Florida Virtual Campus Library (FLVC) Access Services Discussion List; monitors Circ/Resource Sharing Working Group meetings/Wikis to participate in training and secure effective procedures for circulation functions within Sierra/Encore Duet ILS; on local level, is an active member of the Smathers Libraries ILS Planning and Implementation Task Force; leads training and documenting of Sierra/Encore Duet ILS circulation workflows.
Coordinates library system circulation training
Develops training materials and coordinates training sessions for all processes within the library circulation system. Remains current with library system upgrades and informs staff of changes in processing.
Develops programmed reports for monitoring and assessing circulation functions. Tracks and evaluates system problems and notifies appropriate campus staff. Serves on Access and Resource Sharing Committee and its Steering Team to further coordinate and standardize library-wide circulation operations.
Provides direction and precise description for reports and notices to the Smathers Libraries ILS Planning and Implementation Task Force for training and documenting circulation processes in Sierra/Encore Duet ILS. Participates in state-wide discussions on the FLVC Library Access Services Discussion List; monitors FALSC Circ/Resource Sharing Working Group meetings/Wikis. As an expert of circulation functionality, ensures that circulation operations and integration with other campus systems are viable in Sierra/Encore Duet ILS. Serves on the Smathers Libraries ILS Planning and Implementation Task Force to support training and documentation of system processes.
Collaboration with Library Branches and University Systems
Liaises with branch library circulation staff, Health Science Center Library and Legal Information Center, to coordinate circulation system practices and provide training when necessary. Maintains the Circulation Manual in the Staff Portal; reviews procedures and processes frequently with all circulation staff.
Performs liaison role communicating with local and state libraries to resolve issues concerning access policies and fines, including cost for replacing lost items, and addressing invoice/ payment issues. Performs outreach presentations that offer an overview of circulation operations in Smathers Libraries. Interfaces with Registrar/PeopleSoft systems to monitor billing processes; accesses systems to input, credit, and waive fines/fees; monitors appeals for refund requests. Maintains knowledge of standard library circulation patron statuses and privileges; maintains knowledge of standard notices sent to patrons on regular schedule; interprets and creates new circulation reports on an as need basis.
Cross Training - Service Desk, Interlibrary Loans and Course Reserves
Engages with patrons by periodically serving at branch libraries circulation desk; remains aware of the library system functionality through using the system. Encourages good customer protocol by engaging with patrons at the service desk and identifying circulation problems first hand.
Receives cross training in Access and Resource Sharing operations for course reserves and interlibrary loans; may be asked to offer assistance in these units during peak workload periods. Instructs department staff in current circulation policies, including circulation loans, returns, overdue, and replacement workflows.
Liaises with FALSC and Library IT
Coordinates with library IT and FALSC to troubleshoot library management system problems. Maintains circulation data, prepares regular statistical reports for the department and participates in library special projects as required.
Liaises with FALSC to report system functional inconsistencies; collaborates to develop new report structures as needs change. Maintains an active role in the state ILS implementation and remains current with ILS circulation functions through attending discussion support group meetings. Collaborates with library IT to resolve patron status issues and loading patrons into the ILS in a timely and effective manner.
Contributes to Department
Sets goals and work assignment priorities for department concerning circulation policies and procedures. Monitors system issues and reports problems to director during weekly meeting. Contributes to discussion about access, resource sharing services and user experience goals; contributes to development of policies and procedures; suggests changes when the environment requires; takes leadership role in making policies known to library staff.
Other Duties as Assigned
Participates in training activities or classes to improve skills or enhance knowledge needed for position including working with other Access and Resource Sharing staff, communicating with the members of the Access and Resource Sharing Committee and its Steering Team concerning documenting resource sharing, course reserves and circulation policies and processes. Attends state-wide Access and Circulation Committee Working Group meeting and reports functions of the state initiatives to library staff. Serves on other committees as appropriate.
$39,529.00 annually; commensurate with education and experience.
Bachelor's degree and four years of related library experience; or a Master's degree and two years of related library experience; or any equivalent combination of experience, training and/or education.
Demonstrated experience working with integrated library management systems, such as Innovative Interface/Sierra Encore Duet;
Experience in developing and conducting training and/or teaching;
Working knowledge of campus-wide enterprise systems;
Ability to clarify circulation reports and problems to faculty, students and staff;
Experience working with a library information technology support cooperative such as Florida Academic Library Services Cooperative (FALSC) or a similar organization;
Ability to communicate effectively via email, phone and in person, including the ability to interact effectively with the public in a sometimes stressful public service situation;
Ability to maintain excellent working relationships with colleagues;
Ability to use a computer (for email, searching the internet, keyboard skills, basic windows skills, etc.) and peripheral equipment (scanner, fax, printer, etc.);
Ability to exercise good judgment, remain flexible and work in a rapidly changing academic environment;
Experience working independently with high initiative;
Ability to supervise the activities of student assistants;
Ability to understand and respond to needs of library researchers;
Knowledge of library operations based on previous work experience or personal use extremely helpful.
Commitment to contributing to a respectful and caring community for all, including individuals of diverse backgrounds, experiences, races, ethnicities, gender identities, sexual orientation, and perspectives
Special Instructions to Applicants:
To apply, submit 1) a cover letter detailing your interest in and qualifications for this position; 2) your current resume or CV; and 3) a list of three references including their contact information (address, telephone number, and email). Apply by April 26, 2019. (applications will be reviewed as received). Submit all application materials through the Jobs at UF online application system. Failure to submit the required documents may result in the application not being considered. If you have questions about the application process please contact Tina Marie Litchfield, firstname.lastname@example.org.
Health Assessment Required: No
Oversees all responsibilities of the Circulation Supervisor in the assigned area. Working with the Supervisor this position is responsible for negotiating and contracting with independent businesses to provide home delivery distribution in a geographic district. Measures the results of the distribution businesses to determine contract compliance. Identifies possible future distribution businesses and makes recommendations regarding contractor selection to insure cost effective, quality service to home delivery customers. Works closely with other departments at the San Francisco Chronicle on logistics to insure newspapers arrive at the contractor's preferred location in compliance with obligations of the Chronicle under the contractual agreement. May be responsible for similar negotiations, contractor selection, and measurement of results with single copy sales businesses, as applicable per individual district. Seeks opportunities to promote the readership of the San Francisco Chronicle.
Monitors the performance of the Circulation Supervisor
Provides leadership and mentoring to Circulation Supervisor
Negotiates contract terms with distribution businesses in the assigned geography
Measures the service results of contracted businesses
Communicates information to supervisors and contractors regarding product and advertising line-ups
Responsible for ensuring that the San Francisco Chronicle meets its obligations to contractors
Communicates information to customers with repeat and/or escalated service issues and informs contractor so contractor can determine the appropriate resolution per contract terms
Identifies potential future distribution businesses to identify opportunities for reducing San Francisco Chronicles' expenses and improving service to our readers
Works closely with Operations and Commercial Delivery publications to avoid and resolve any logistics or shortage issues between the San Francisco Chronicle plants and contractors' places of business
Working with the Supervisor measuring the results of contractors in terms of advertising handling per contract terms
Insures Circulation Field services and Finance receives all newly negotiated fees and terms
Works closely with Management and to insure any facilities leased by the San Francisco Chronicle are in the appropriate condition per lease terms
Responsible for the results of all AAM audits and internal audits in the district
As requested, does field audits in major retailers, performs AAM and internal audits and provides feedback to single copy sales contractors as outlined in the contractor's agreement.
This position receives direction from the Director, Circulation but on a day to day basis there is little supervision received. The position requires independent thinking and action and the ability to negotiate with external businesses that handle the distribution.
Internal: Circulation Financial Services, Operations, Advertising, Transportation and other departments as needed.
External: Distribution businesses that deliver the Chronicle and other products to consumers, other publications as needed to develop logistics for delivery to contractors business, and consumers to represent the San Francisco Chronicle
- Must be able to work varied schedules including early morning hours and weekends
5 to 8 years experience in circulation at a major metropolitan newspaper
Strong PC skills including Word and Excel
5 to 8 years experience negotiating contracts
Distribution experience and an understanding of the costs associated with newspaper distribution; the ability to develop complex financial spreadsheets
Desired: Bachelors Degree or higher
Circulation Ops Specialist
This position will be primarily responsible for processing, maintaining and correcting issues with all areas of Home delivery subscriptions. This includes subscribers of Cox Media Groups main publications as well as any Third-party publications. They will work with many reports showing kick outs to the systems to correct those issues and work with teams across CMG and in some cases outside vendors to work to ensure smooth transmissions of subscriber files into COP systems. Will help troubleshoot, test and suggest process improvements in support of our subscribers.
Monitor day to day data and transactional processes 45%
Monitor reports, Exception Portal and transactional activity to verify customer's accounts are behaving appropriately
Work with internal and external teams to review data for anomalies
Assist in evaluating new data sources
System and Data Integrity: 40%
Will be lead and SME on customer account data and transactions to ensure compliant set up for billing, auditing, and data integrity
When upgrades or system changes are being tested, provide support with both data validation and appropriate entry of information into the test system(s)
Notify management immediately when new exceptions are identified
Engage with peers and other teams to mitigate or resolve data discrepancies
Data Entry/Customer Interaction 5%
Direct entry of customer transactions into the customer database
Verify all transactions entered have the expected result on the customer account
Provide feedback on potential process improvement opportunities
Support existing customer-related activities external to data entry
Contact customer as needed to verify order, payment or transactional accuracy
Document existing processes and recommend system and process improvements 5%
When patterns of data problems emerge, assist in identifying system or process changes that would reduce errors
Document recommended system or process changes and escalate for implementation
Identify gaps in available knowledge bases and work with peers to resolve same
Support development of reporting to monitor and communicate data processes and status 5%
Evaluate existing reporting and processes for efficiencies
Assist in the development of a reporting platform that is automated, resilient and self-reporting on alerts centered around data or processing issues
Additional – as time allows will cross train to learn to back up other functional areas within the same circulation system operations positions to cover for PTO.
Education: High School diploma or GED required; Bachelors preferred
Knowledge of transactionally related systems a plus
Experience: Minimum of 5 years of experience in circulation systems
Prefer experience in data exception resolution and/or QA processes
Experience with creative and analytical thinking – knowledge of how to ask and answer questions with data
Proficient with Microsoft Word, Excel and PowerPoint
Strong analytical skills
Strong communication skills both verbal and written are essential
Sales Representative - Sales Development Program
Carousel Industries is one of the fastest growing IT companies in the US, poised for explosive growth. As a premier IT services firm, we offer an extensive portfolio of services and technologies that span the following areas: unified communications and collaboration, networking, data center, security, and cloud-based solutions. Through our partnerships with leading technology vendors—like Cisco, Avaya, Microsoft, HPE, and Fortinet, for example—Carousel offers innovative IT leadership, consultative, professional, and managed services to help our clients drive transformation within their organization. Founded in 1992, Carousel serves more than 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider–including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, Carousel has more than 1,300 employees based in 27 offices–with three Network Operating Centers nationwide.We are searching for those who are fueled by an inner drive to make a difference and to push their professional and technical capabilities to the next level. If you are someone who wants to become the "go to person" or the "subject matter expert" in your field, then Carousel is the place for you. Ask Carousel employees what makes them stick around for five, 10, or 20 years, and they'll tell you it's the brilliant people with whom they collaborate and the opportunities for personal and professional growth. In addition to gaining a quantum leap in your technical IQ, Carousel is a fun place with a work hard / play hard mentality and an inspiring culture. Whether it's assembling a team to compete in the next Tough Mudder or enjoying a summertime BBQ, Carousel employees consider their peers as family. To learn about our team and how you can be part of the Carousel family, find us at www.carouselindustries.com, Facebook, Twitter, and LinkedIn.
Carousel Industries and Avaya are building an executive sales development program and seek motivated individuals looking to build a career in communication sales. The program is built upon Carousel's Executive Sales Development Program (ESDP) which selects graduates from top colleges and universities for a 18-24-month developmental program in our Windsor, CT office. This program will train and coach you to become a successful Account Executive in the challenging and rewarding communications industry. The program includes aggressive, formal training sessions in technology and professional selling skills. This program will help you cultivate your talent to become a trusted technology consultant to enterprise businesses and institutions. Graduates from this program have the opportunity of promotion and relocation to a Carousel sales region of your choice as an Outside Sales Account Executive.
In your role as a Sales Rep, you will be tasked with helping Carousel smash revenue goals using your talent, creativity, ideas, and persistence in helping our clients succeed. The position incorporates an intensive five plus week training curriculum in unified communications, networking, and Carousel's professional selling processes. The training will focus on Avaya's award-winning UC solutions for mid-market and enterprise business. An ability to properly evaluate opportunities and exhibit superior customer service skills are essential to the development and success of this role.
Achieve industry sales certifications and Avaya sales certifications in IP Office and many additional Avaya offers. Demonstrate confidence and competence presenting unified communication solutions
Become proficient in pricing, proposal development and articulating the key benefits of Carousel and Avaya solutions.
Understand the value proposition in business terms for Avaya solutions.
Provide accurate, timely sales reports and sales pipeline information to the Carousel Sales Team you support along with the Avaya Regions, Avaya CAM Team, and Avaya Marketing.
Develop and execute business development activities including prospecting for new and existing customers.
Understand customer objectives and objections to bring deals through the full sales cycle and to closure.
Collaborate with Sales Engineers to build and delivery demos and solution designs.
Coordinate with Avaya and Carousel field teams on larger deals requiring onsite support.
Focus efforts on driving modernization in existing Carousel/Avaya customers leveraging existing sales promotions.
Find and nurture greenfield prospects for IP Office PoweredBy and Avaya on-premise offers
Produce 4-5 highly qualified leads per week
Required Knowledge and Experience:
Bachelor's degree or equivalent combination of education and experience. Business degree a plus.
Desire to work for a dynamic sales organization.
Excellent time management, organization, and communication skills
Candidate must be a team player with the skills to work independently in a fast-paced environment.
Eager to participate in team competitions is necessary.
In addition to a fun, fast-paced environment full of comradery, learning experiences, and growth opportunities, Carousel Industries will offer to the ideal candidate:
Comprehensive benefits package, including 401K
Paid Holidays, Personal time, and Vacation
Monthly opportunities to increase your income through Spiffs and other sales promos
Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.
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