Claim Adjuster Job Description Sample
Are you an insurance professional who'd like to work for an ethical company with a clear vision and strong financials? FCCI Insurance Group writes property & casualty lines in 18 states, and we're expanding steadily.
FCCI has been in business since 1959 and is rated A (Excellent) with a Stable outlook by A.M. Best Company. Our success is built on strong partnerships with independent insurance agents who value our excellent loss control, claims and customer service. If you share our commitment to integrity and excellent service and want to work for a company you can be proud of, we want to hear from you.
Currently seeking an experienced Claim Adjuster to provide quality, cost efficient, and timely investigation of commercial liability claims and provide exceptional customer service. The selected candidate will handle claims for the Gulf Coast Region.
With our One Team approach, the Claim staff partners with UW and Risk Control to meet the needs of valued agency partners and policyholders. Responsibilities include managing an inventory of claims handled within departmental guidelines, following best practices and procedures and budgetary guidelines. The selected candidate will evaluate coverage and complete field investigations with a focus on quality claim handing leading to file resolution.
Associate Claim Service Adjuster - Liability
Where good people build rewarding careers.
Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Allstate Insurance Company has an exceptional career opportunity for an Liability Claims Service Adjuster in Jacksonville, FL!
Combine your skills of working with people and investigation!
As an Allstate Claim Adjuster, you will play a vital role to ensure we deliver on our promise to help restore people's lives after they experience a loss. You will be responsible for investigating minor single- and multi car auto accidents to determine liability. You will analyze police reports and interview accident victims via the phone, to evaluate the cause of the accident, who's at fault, and to what degree. You will also work directly with customers to guide them through the claims process in a caring and professional manner, and to negotiate fair and equitable settlements. You will be challenged to manage multiple cases simultaneously, and document every step of activity for each claim on Allstate's state-of-the-art, computerized NextGen claims system. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.
Specific responsibilities include:
- Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
File Documentation and Reporting
Summarizes documents and enters into claim system notes
Documents a claim file with notes, evaluations and decision making process
Coverage, Liability and Evaluation
Accepts inbound and making outbound calls to insureds, claimants and third party carriers
Determines applicable coverages in basic claims involving a single claimant and determines applicable coverage limits in basic claims involving multiple claimants
Takes recorded statements from claimants, insureds, witnesses, etc. and prepares summaries
Conducts investigations into minor single and multi-car accidents to obtain additional claims and coverage information and assist in determining liability
Reviews investigation notes and determines claim value, coverage and liability for basic claims
Negotiation and Settlement Guidance
- Negotiates and settles claims in accordance with business unit best practices
Bachelors degree in related field preferred or equivalent experience
Ability to interact effectively with internal or external customers and act with empathy
Gaining knowledge of insurance policy, coverage, and regulation
Gaining knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
Gaining ability to apply industry knowledge to discipline practices, including best practices, to support the business unit
Gaining knowledge of basic analytical procedures to reconcile, manipulate, and recognize patterns of data
Gaining knowledge of standardized problem solving and preparation of basic reports for analysis
Gaining ability to leverage learned technical skills in support of team objectives
Gaining negotiation and/or arbitration skills
Gaining ability to apply conflict management and problem resolution skills in managing internal and external customer relationships
Ability to investigate, evaluate, negotiate and settle basic claims
Provides individual decision making within authority limits
Has and maintains all appropriate licenses and registrations for the role per state requirements
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.
Auto Physical Damage Claim Field Adjuster
At American Family Insurance, we're driven by our customers and employees. That's why we provide more than just a job – we provide opportunity. Whether you're already part of our team in search of a new challenge or new to our company and ready for what's next, you're in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.
Job ID: R8366 Auto Physical Damage Claim Field Adjuster (Open)
Depending on qualifications, selected candidate may be considered for the Senior level.
Assigned territory to include East Mesa, Queen Creek, Apache Junction and surrounding areas.
Experience with Audatex estimating a plus!
This is a work from home position and comes with company car.
The Physical Damage Claim Field Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. An experienced adjuster who can work on moderately complex physical damage claims that primarily require on-site inspection or face-to-face contact. Performs with a high degree of competency and continues to develop a mastery of skills and insurance knowledge required of an experienced adjuster. Facilitates continuous development of people, processes, and culture to ensure customer service industry leadership.
Must be willing to travel for Catastrophe duty if necessary.
This position requires travel up to 75% of the time.
Specialized Knowledge and Skills Requirements
Demonstrated experience providing customer-driven solutions, support or service
Demonstrated experience in efficiently and effectively handling simple to moderately complex claims with limited supervision and/or body shop estimating experience
Successfully applied knowledge of each phase of the physical damage claim handling process.
Valid driver's license required plus an acceptable driving record.
This position requires the ability to work with depth perception (three-dimensional vision, ability to judge distances and spatial relationships) for extended periods of time.
This position requires the ability to work with distance vision (clear vision at 20 feet or more) for extended periods of time.
This position requires the ability to work with peripheral vision (ability to observe an area that can be seen up and down or to the left or right while eyes are fixed on a given point) for extended periods of time.
This position requires the ability to stoop, kneel, crouch or crawl between 33 and 66% of the time.
This position requires the ability to talk or listen (hear) between 66 and 100% of the time.
This position requires the ability to lift up to 25 pounds between 1 and 33% of the time.
Additional Job Information:
Estimating Loss and Damages (15%)
Determines all parties with an insurable interest including owner, named insured, lienholder, and lessor.
Acquires reports from local, municipal, and state agencies. Continues to learn to identify and utilize key information from the reports.
Takes and/or acquires appropriate photographs to properly document the claim file.
Develops a comprehensive understanding of and the ability to interpret Auto, Motorcycle, and Watercraft policies including applicable endorsements to resolve issues.
Writes and reviews estimates of damage. Learns to handle more complex losses. Applies all current recommended vehicle repair and replacement procedures. Is aware of safety related repair issues and advanced vehicle systems.
Demonstrates knowledge to answer most physical damage questions. Develops the ability to research more complex issues.
Conducts training for claim personnel, agency force, and others as required. Completes available I-CAR and/or recommended training.
Negotiation, Settlement (15%)
Handles claim negotiations by settling and providing the best customer experience in the industry.
Recognizes the need for and obtains non-waiver as needed. Recognizes the need for and sends Reservation of Rights letters.
Recognizes, controls and resolves disputes with tact and diplomacy. Notifies or directly involves the agent in the dispute resolution. Utilizes arbitration, appraisal and alternate dispute resolution as needed. Recognizes when assistance is needed and obtains it.
Provides a clear explanation of the estimate to the customer, answers all questions and processes the claim payment. Negotiates physical damage settlements with a diverse customer base and explains settlements, including total losses, so they are understood.
Explains correct repair methods and identifies the industry approved equipment needed to complete the repairs.
Negotiates repair prices and techniques with repair facilities and customers. This includes the use of aftermarket parts, salvage parts, repair versus replacement, and betterment.
Policy Determination & Analysis (15%)
Interprets and determines state-specific differences in policies and contract coverages and applies to all parties for assigned losses. Interprets claim history coverages. Selects proper loss codes based on policy type.
Identifies state-specific legislation and legal precedent based on prior legal cases for assigned geographical area. Seeks assistance as needed.
Utilizes company claim bulletins, manuals and best practices. Demonstrates knowledge of underwriting guidelines, inspects risks and makes recommendations to the Underwriting Department as needed.
Applies decision making process to available data to determine extent of coverage or non-coverage and communicates results to appropriate parties.
Investigates cause and origin of claims by contacting the appropriate parties.
Identifies complex issues and seeks assistance as needed from management.
Recognizes when to secure public documents to complete a claim file investigation. Secures, preserves and maintains evidence in a legal manner.
Recognizes and investigates losses involving subrogation and salvage potential with limited supervisory direction. Uses knowledge of third party and tort liability.
Identifies fraud files and seeks assistance as needed.
Discusses loss with all parties, obtains statements on complex losses involving all applicable policies by applying a thorough knowledge of written and recorded statement techniques.
Estimates or establishes salvage values. Understands and recognizes the difference between total loss and repairable vehicles. Considers factors such as hidden damage, open items, vehicle rental, and salvage value.
File Management (15%)
Actively manages individual claim inventory and works toward meeting cycle-time goals for closing files. Claim inventory will focus on moderately complex claims require on-site inspection and face-to-face customer interaction.
Utilizes the electronic integrated claim system to complete and document actions throughout the life of the file.
Conducts initial review of claims received to identify prior actions taken (e.g. services provided by the Customer Care Center and appointments scheduled) and determines next steps.
Makes independent decisions and self-supervises most files but recognizes when assistance is needed.
Agency Relationship (15%)
Establishes rapport with agents and builds on-going relationships by including agents in the claim handling process as appropriate.
Partners with agency to provide seamless customer service.
Facilitates communication between customers, agents, vendors, third party administrators and other employees. Proactively provides agents with important claim related information; provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
Explains and discusses any circumstances that may affect customer service with agency, vendors, third party administrators or other claim personnel. Includes agents in problem resolution as appropriate.
Provides agents with claim handling information via phone conversations and written correspondence.
Field Adjusting (10%)
Handles complex to moderately complex claims that require face to face contact with others such as claimant, insured or attorney.
Works independently to resolve high level claims.
Handles the most complex claims that include on-site physical inspection of vehicles.
Acts as liaison with body shops and works closely to agree on estimates and repair amounts.
Works closely with salvage yards and/or vehicle inspection centers to settle total vehicle losses and to obtain the highest possible salvage return.
Stay connected: Join our Talent Community!
Claim Adjuster Trainee, Field
Infinity Insurance Company is a leader in bringing specialized automobile insurance programs to the marketplace. We deliver innovative products and services that are designed to meet the diverse and evolving insurance needs of consumers.
When we named our company "Infinity" we knew it was a bold title. Infinity means without end. For more than 50 years, Infinity has done justice to its name, searching for every possible way to offer the best service. The key to our ongoing success is excellence. We strive for excellence in every detail, from our policy offerings and insurance products to our hiring and training programs. We don't take excellence for granted. All of our hard work has paid off. We consistently outperform the industry by making auto insurance more accessible, easier to understand and affordable.
ABOUT THIS POSITION
PURPOSE OF POSITION:
Responsible for the investigation, valuation, establishment of exposure, negotiation and settlement of assigned property and casualty claims within a stipulated monetary authority. Ensures that all assigned claims are concluded promptly, equitably and economically within the provisions of the policy contract and in accordance with the damages presented. Since this is an entry level position, the incumbent works with minimal authority under the direct supervision.
- Attends a Basic Claims School, together with any other programs of study selected for the employee's training.
- Participates in and completes selected Pictorial Courses and other selected self-study courses during a defined period of time usually not to exceed 90 days.
- The Claim Adjuster Trainee must maintain a passing average in all formal courses that have been developed for the individual. An acceptable level of competencies pertaining to the position must be maintained. Formal Performance Evaluations must result in a "Meets Expectations" or higher rating.
- Must begin to prepare for any State Licensing exams required to fulfill licensing requirements in the States to be handled. If State has required time period to secure license, employee must be in compliance within that stated time period.
- For a part of the training period, the Claim Adjuster Trainee may be required to work in other claims related units or with other claims personnel
- Upon return to their "base" office, the Claim Adjuster Trainee handles losses assigned under the
supervision of his/her Manager.
- Receives a controlled number of new losses daily for handling.
- Reviews loss for purposes of coverage verification and potential exposure. Recommends and enters potential exposures to management for approval within company guidelines.
- If coverage cannot be verified, refers to Manager for further instructions and completes coverage investigation as directed.
- Contacts Insureds and Claimants and conducts an investigation into the facts of the loss as directed by Unit Manager within company guidelines for Best Practices. Exhibits good customer service in all aspects of claims handling.
- Inside positions assign appraisals within company guidelines for Best Practices. If the trainee is in a field position, he/she completes appraisals using approved physical damage practices.
- With the guidance of the Manager, determines liability using sound judgement and analysis of available facts.
- Answers correspondence received in conjunction with the claim in accordance with state guidelines. Returns phone calls within company guidelines for Best Practices.
- Handles all claims within the guidelines of the state to which the trainee is assigned and in conjunction with the insurance laws and any other laws applicable to that claim. Adheres to Fair Claim Practices Acts established within a respective state.
- Makes investigative reports promptly to the file with clear and concise file documentation. Makes initial reports to the file as directed by management.
- Communicates effectively both orally and in writing with management and non-management personnel as well as insureds, claimants, agents, attorneys, appraisers, doctors and other insurance carriers and state insurance departments.
- Completes or audits appraisals and verifies amounts together with any applicable medical bills, expense bills, wage forms or other items which are presented for payment consideration. Pays all medical bills and expense bills in accordance with the laws established within that state. All payments are to be made within company guidelines for Best Practices.
- Negotiates settlement of claims with insureds, claimants and attorneys following established, authorized settlement authority and under the guidance of the Manager, with loss payments to be entered promptly into the system.
- Maintains a working dairy as per Company guidelines for each assigned claim file which includes timely, accurate entry of data.
- Ensures that all subrogation is quickly identified and that proper subrogation letters are sent to responsible parties and that all salvage is identified and reported to the Salvage Unit for handling. Ensures that subrogation and salvage is entered into the claim system as quickly as possible.
- Must have regular predictable attendance.
- Performs all other duties as assigned.
SPECIALIZED KNOWLEDGE AND/OR SKILL REQUIREMENTS:
Four (4) year college degree required. The college degree requirement will be waived for employees who have completed at least one year in an Infinity Outbound First Notice of Loss Adjuster and/or Sr. First Notice of Loss Adjuster position.
Must have good computer and time management skills and the ability to juggle multiple tasks at one time.
Must have a valid driver's license with an acceptable driving record if hired for a field position.
Must have good planning and organizing skills.
Must have excellent written and verbal communication skills. Some positions may require English/Spanish bilingual skills.
Must have the ability to deal with challenging situations and people in a professional manner.
Employees understand our commitment to a positive work environment and dedication to the utmost in service. Advancement opportunities include skill training and career paths for many positions. We take the time to get to know our customers and recognize the importance of building long-term relationships – with our business clients as well as our hardworking employees.
Come see why our team gets the job done right and has fun doing it!
Field Claim Adjuster - CO Workers' Comp
When is the last time you felt like you made a difference to your employer and in the job you do? Been awhile?
Our employees at Strategic Comp DO make a difference and feel appreciated for it. In fact we received 98% rating for overall job satisfaction from the participants in our last employee survey, making it no surprise that our employee turnover is less than 2%. This clearly indicates the passion and energy our staff has for our company and for the job they do… and they never want to work anywhere else!
A big reason for these successes is due to our careful matching of the right job with the right person. Currently we have an opening for a field adjuster in your territory.
Are you innovative, high energy, resilient, determined, assertive, clever, and competitive? Do you see each new claim as a puzzle to work and a challenge to be won? Does this sound like you? If so, this might be the right job for you.
Here's who we are. Strategic Comp is part of Great American Insurance Group, which was established in 1872.
Based in Cincinnati, Ohio, the operations of Great American Insurance Group (A.M. Best A:XIV) are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses, and in the sale of annuities and supplemental insurance products. The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc.
AFG's common stock is listed and traded on the New York Stock Exchange ("NYSE") and NASDAQ under the symbol "AFG".
Here's what we do. We insure workers' compensation coverage for large companies, using our deductible program. Our service in claims and loss control is second to none.
We've found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning our customers don't want to leave us either!
Here's what you would be doing if hired for the field adjuster position. Your role would be to investigate and adjust workers' comp claims with the highest potential exposure.
We take an extremely aggressive and pro-active approach in claims adjusting and are looking for the person who not only knows their territory's comp laws but also enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from an office in their home about 40% of the time. The remainder of the time, approximately 60%, is for travel, including some overnight.
Investigating losses. Analyzing coverage, determining compensability and benefits.
Establishing reserves and negotiating settlements. Conducting face-to-face meetings with claimants and insureds. Preparing large loss reports to both internal and external audiences.
Attending settlement conferences, pre-trials and trials as assigned. Working closely with defense attorneys and other vendors including medical case management, surveillance, etc.
To apply, you must have a minimum of 10 years of Colorado workers' compensation claims adjusting experience with higher exposure claims. Strong consideration will be given to candidates with industry designations including Associate in Claims.
You must be a great communicator, in both written and verbal form and be able to work with a variety of internal and external contacts. You also need to have experience and skills in the use of computers and software programs as these are used extensively in this position.
Please select "Apply for this job online" to upload the following items in one document:
Three work references (including current contact information)
A cover letter telling us why you feel that you are a good match for this position.
We will not consider any resumes that do not include a detailed cover letter and three work references.
Outside Property Adjuster / Claim Specialist
Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
Analyze first reports to determine nature of loss, coverage provided, and scope of damage; promptly contact insureds; inspect and document damage, meet with insured or their representative, promptly and properly develop the file to provide accurate and timely investigation and loss analysis; maintain an active diary; monitor diary to achieve timely development of file and timely disposition of the claim; recognize and pursue recovery where possible; adhere to all statutory regulations and unfair claim practices act; effectively communicate with all internal and external customers, travel outside territory to assist other offices with catastrophic events and/or staff shortages.
Education: College Degree and Related Experience Preferred
This position will handle field property claims in New York City (Manhattan) area. Candidates should possess a minimum of five years' property claims adjusting experience; knowledge of insurance contracts, investigative techniques, legal requirements and regulations; ability to work with a wide spectrum of people; develop and maintain strong business relationships with internal and external customers; ability to use Lotus Notes, Microsoft Word, Microsoft Excel, and estimation software; knowledge of current construction methods and cost; ability to write own estimates and complete a house valuation; excellent written and verbal communication skills; customer service orientation; analytical and negotiation skills.
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law.
Claim Adjuster Home Ops-Inside
Job Location: United States : Illinois : Freeport
Role Value Proposition:
Provides exceptional customer service while investigating, evaluating and resolving Homeowner claims.
Interviews insureds, claimants and other parties to determine the facts of the claim.
Creates and documents claims file to comply with company guidelines and state regulations.
Reviews factual information to determine coverage and/or liability of all parties to the claim.
Determines value of the claim considering depreciation and actual cash value, negotiates and commits to the settlement, and moves claim to closure.
Resolves complaints, and participates in arbitration and/or grievance procedures.
Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria.
Performs other related duties as assigned or required.
2-4 years of related business experience
Strong time management skills
Strong customer service skills
Ability to work in multiple systems
Strong attention to detail, written and verbal
Ability to work Saturdays and holidays
This position will be filled in Freeport, IL
Home owners claims experience
Experience utilizing Xactimate
< metlife="" p&c="" claims="" />
Number of Openings
"At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers."1>
General Adjuster Claim Professional Personal Insurance
Primary Job Duties & Responsibilities
Adjusting/co-adjusting/ supervising large, complex property claims. Participating as storm team member to handle large storm/catastrophe losses.
Consulting with the field offices on issues of coverage and damages. Evaluating and investigating fraud and arson cases; directing/ managing investigations with experts. Qualifying as expert and testifying as to findings in court as appropriate.
Selecting and supervising legal counsel for litigation management. Investigate facts of loss and coverage; evaluating, negotiating or declining settlement of claim. Developing scope of building and contents losses; writing repair estimates and direct scope of loss; securing agreed prices with contractors; evaluating losses and assessing the types of experts needed.
Contacting and managing experts. Investigating, recognizing and developing subrogation and salvage recovery potential. Communicating claim status and summarizing claim activities to field offices.
Training one-on-one in co-adjusted claims, including taking a claim rep or supervisor to loss site. Conducting field office training sessions and/or coordinating the training needs of the field offices. Establishing and operating storm offices in situations that do not qualify for a CAT coordinator/ supervisor at request of field office.
Interacting with agents and brokers on a regional basis for customer service. Supporting marketing departments in attracting and retaining crucial SAM/CAM accounts. Providing ongoing counsel regarding conflict/problem resolution and verification of work performance goals.
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Other duties as assigned.
Job Specific & Technical Skills & Competencies
Advanced communication skills are necessary to understand, interpret and convey highly technical information to others. Expert/mastery knowledge or skill level in claims.
Basic working knowledge/ skill level in accounting, administrative support, products, financial analysis, litigation, mathematics/statistics, and Excel, Word, PowerPoint and business lines products. Experience in adjusting complex additional living expense losses, and proficiency in personal property coverage evaluation is also needed. Demonstrates creative problem solving and analytical skills.
Sense of urgency and ability to prioritize. Candidate must be extremely organized and possess strong investigative skills. Ability to plan and coordinate with other organizational units and resources.
Under general supervision this job is responsible for adjusting and providing expertise in adjusting large, complex property claims in excess of $100,000, (with an average value of $100,000 - $250,000 (+) including Personal property and AE losses. Managing large building losses and write estimates of repairs on both fully assigned and co-adjusted claims while applying technical expertise and experience. This job does not manage others.
Education, Work Experience & Knowledge
Bachelors degree or equivalent experience. Qualified candidate should have 5-7 years property adjusting experience.
Operates standard office equipment Requires lifting items in excess of 38 -49 pounds. Requires climbing (e.g. ladders, roves, etc.) Requires extended periods of computer use Requires extended periods of sitting Requires extended periods of driving Environmental:
Exposure to excess noise, dirt, or odors Working in a confined or restricted area. Requires extended periods (1 or more weeks) of travel as needed Requires extensive travel 33% to 50% of time.
High School Diploma or GED required. A minimum of 5 years of Property adjusting experience required.
Life Claim Adjuster Trainee
We are seeking an entry level Life Claims Adjuster to support the Kemper Home Service organization's life claims team. As a Life Claims Adjuster, you will work on the team responsible for processing life claims with adherence to company policies and contract provisions in full accordance of the law. You will have the opportunity to evaluate claims based on documentation received and provide timely follow-ups for claims being adjudicated. Furthermore, you will make decisions and ensure the successful resolution of inquiries and complaints by preparing accurate and timely activity reports and communicating via written correspondence or e-mail to claimants.
This is a full-time position working from Monday through Friday between the hours of 8:00am – 4:30pm with occasional overtime working in our Life and Health headquarters in the Westport area of Maryland Heights.
A Bachelors degree in finance, business, accounting, economics, or equivalent preferred.
Internship or other prior work experience in a corporate financial office is preferred.
Intermediate Word and Excel skills required.
Ability to learn claims computer applications.
Prior life claims experience is a plus.
Our employees enjoy great benefits:
Qualify for your choice of health and dental plans within your first month.
Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
Contribute to your community through United Way and volunteer programs.
Balance your life with generous paid time off and business casual dress.
Protect what you love with discounts on home and auto insurance products.
Get employee discounts for shopping, dining and travel through Kemper Perks.
Kemper at a glance
With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.
Kemper's underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers and the 2016 Ward's 50 Top Performers list of life insurance companies.
- Alliance United Insurance Company is not rated.
We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V
- MO +CB -LJ -GD -IN –MSJ -PT +GIJ
Apply On-lineSend This Job to a Friend
© Kemper Corporation. All rights reserved.
Senior Claim Adjuster - Workers' Compensation
Amerisure is an insurance organization charged with creating exceptional value for its Partners for Success® agencies, employees and policyholders. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee.
Amerisure is an A.M. Best "A" (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 200 Property & Casualty companies in the United States, and have more than $650 million in Direct Written Premiums and over $800 million in surplus.
Amerisure is currently recruiting for aSenior Claims Adjuster for our Farmington Hills office. The ideal candidate will possess the following skill set.
Provide quality investigation and analysis to adjust claims to proper conclusion. Generally works independently, handling the most complex matters, in one or more lines.
Has settlement and draft authority of up to $75,000.00. Represents and advances the success of the organization through their relationships with agents, policyholders and insured.
Essential Tasks/Major Duties
Conduct complete investigation of losses through any appropriate techniques including interviews, recorded statements, documentation/data gathering and securing/preserving evidence
Evaluate liability and damages; identify subrogation/salvage opportunities or suspicious claims. Prepare timely, concise reports as required. Promptly establish and maintain accurate reserves.
Verify, analyze and correctly apply coverage.
Develop strategy and negotiate claims to a timely conclusion, properly applying company and department policies and procedures. Decide on conclusion of loss (e.g. pay, deny compromise) based upon analysis of the facts, liability and statutory/case law.
Determine need for and provide direction to defense counsel, independent adjusters or other technical experts. Monitor and control their costs. Attend hearings, pre‑trial settlement conferences, trials, etc., as required
Keep agents, insurers, Agency OPS and Corporate Claims advised of file status and other matters required.
Involved in the promotion, marketing and advancement of the company through relationships with our PFS agents and their clients.
Frequently involved in making presentations, meetings or visits to agents, insurers, policyholders, prospective accounts and other groups related to claims resolution, service or technical issues.
Successfully complete relevant company‑sponsored continuing education as recommended by Claims Department Management.
Knowledge, Skills & Abilities
Success demands 5 plus years of adjusting complex workers' compensation claims to proper conclusion, including handling complex litigation and coverage issues. Successful candidates must demonstrate proficiency in interviewing, problem solving, communication (verbal and written), and time management and conflict resolution skills.
Incumbent must be service oriented with the ability to work in a team environment, collaborate with others and build strong customer relationships. Bachelor degree required.
Just as we are committed to creating exceptional value for our
Partners for Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that is provided through a competitive total rewards package.
Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan, cash balance pension plan, and profit sharing. In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.
Together we accomplish more. Please apply on line atwww.Amerisure.com.
Apply On-lineSend This Job to a Friend
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!