Clerk Telegraph Service Job Description Sample
Store HR Representative - 1700 N. Telegraph Road, Monroe, MI 48162
Currently, Meijer is looking for a Store Human Resources Representative. The Store HR Representative provides HR support and assistance to store leadership through coaching and guidance on HR related matters including; staffing, workforce planning, training & development, retention, onboarding, employee relations, compensation, EEO, safety, HR policy, etc. The Store HR Representative partners closely with store leadership and the regional HR team to champion the HR goals and strategies by performing the following duties:
Assist with the staffing, interview and selection process of leadership and non-leadership roles within the store and manage the applicant tracking system and applications for positions within the store.
Oversee effective orientation, onboarding & training to drive engagement and retention.
Champions engagement through mTeam, mCulture, mPerformance & other HR key initiatives.
Ensures and facilitates effective communication to all team members in the store. Engages leadership to communicate and follow up with team members.
Assist in the reporting, analysis, execution and follow up pertaining to talent management, talent development, talent acquisition, and total rewards processes and programs.
Provides guidance to store leadership on career development resources for their team members, run reports and track progress of Individual development plans, talent profiles, development goals, training completion, and overall development efforts.
Through the guidance of the HR Market Manager, provides consultation, direction, and recommendations to leadership regarding employee relations activities, dispute resolution procedures, corrective and disciplinary actions, terminations and EEO matters affecting employment.
Assists with the investigation and resolution of employee complaints or policy violations.
Provides business partner support regarding company policies and procedures covering the areas of employee relations, compensation and payroll, benefits administration, talent development, talent management, and disability management services.
Support HR Market Managers with projects as needed.
This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
High School or equivalency required. Associate Degree or above in Human Resources preferred.
Ability to present thought leadership, demonstrate leadership presence, and approachability
Ability to take initiative and work independently
Strong planning, organizational and problem solving skills
Demonstrated ability to listen attentively and actively
Excellent communication skills both oral and written as well as the ability to facilitate both small and large groups in a variety of forums including formal presentations, working meetings, business reviews and informal discussions. Demonstrated ability to design effective meetings and small group interactions including one to one discussions and conflict mediations
Ability to develop and maintain effective relationships and to build a positive rapport with all levels of the organization (up, down and sideways)
High Energy and adaptable
Time management and prioritization skills
Tenacity, emotional consistency, and courage to manage/address difficult situations
Schedule flexibility when business needs exist
Demonstrate confidentiality and ability to instill trust
Working knowledge of Microsoft Office applications and the ability to learn HR systems applications.
1-3 years previous HR experience preferred
Leaders of People (to include Instills Trust)
Funeral Arranger ##Grant Miller John Cox Mortuary - 2850 Telegraph Avenue
Grant Miller -John Cox Mortuary
The Funeral Arranger is accountable for performing a variety of
tasks during the preparation, planning, and execution of the funeral and
memorialization process to ensure services run smoothly and that the
expectations of our client families and their guests are exceeded.
- Consults with client families or legal
representative of the deceased to create services designed to meet their
- Ensures that client families are presented with
all merchandising and service options available.
- Obtains information needed to complete required
documents such as obituaries, death certificates, burial permits, and
all service arrangements and details with clergy, other presiding persons,
fraternal or military organizations, and others who may participate in
conducting the funeral service.
- Utilizes systems to record merchandise
selections, enter contracts, and complete necessary forms.
- Plans, schedules, and conducts visitations and
- Oversees all employees participating in
services, ensuring that each member of the team understands their
individual role and is professionally representing the location.
the deceased, including dressing and casketing.
casket in visitation area, adjusts light fixtures, and arranges or
supervises arrangement of flowers or plants.
and ushers families and services attendees to and from the location of the
and assists in the transportation of client families to ensure a timely
departure and arrival.
and coordinates shipment of remains to and from other cities and
and oversees work of Apprentice Funeral Directors on services and
Works on-call /first call, as needed.
Performs other duties, as assigned.
- 3 years
of experience as a licensed Funeral Director.
- Valid CA
Funeral Arranger's License.
state issued driver's license in good standing and acceptable driving
- High degree of overall computer
in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
to effectively present information to client families, co-workers, and
willingness to participate in growing market share through personal
- Ability to
communicate effectively with internal and external customers, community
leaders, and grieving client families.
- Ability to
empathize with client families and their guests and demonstrate tact and
patience in emotionally charged situations.
- Ability to
maintain a positive attitude and working environment through organization
to actively listen to the needs of client families.
- Attention to
detail and follow-through.
and professional behavior when dealing with complaints or dissatisfaction
with services or merchandise.
Carriage Services is a leading provider of professional funeral and cemetery services and products in the United States. Headquartered in the vital, thriving city of
Houston, Texas, Carriage is reaching out to care for families in diverse
communities throughout the country. Carriage Services is changing the face of
the funeral and cemetery industry in the United States. We invite you to be a
part of this sweeping change. Carriage Services is an equal opportunity
Job Family Funeral Operations
Pay Type Salary
Pharmacy Technician - 28800 Telegraph Rd. Southfield, MI 48034
Currently, Meijer is looking for a Pharmacy Technician. The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health.
Retrieving the appropriate medication from inventory
Inputting customer and prescription information in the pharmacy dispensing system
Creating prescription labels and adjudicating insurance claims
Completing paperwork related to filling prescriptions and receiving drug orders
Ordering prescription medication for the Pharmacy Department
Stocking prescription medication.
Promoting pharmacy initiatives and clinical services to the customer
Excellent organization skills with the ability to prioritize workload
Effective communication skills and agent of change
Maintaining a clean, and orderly pharmacy for a professional appearance
Maintaining confidentiality of patient information
Registered and/or licensed as required in the state of practice
Excellent customer service skills
Proficient Typing Skills
Neat and Eligible Penmanship
Basic Math Skills
Store Manager(2207 S Telegraph Rd Bloomfield MI 255 )
The Store Manager is fully accountable for the day-to-day operation of the store including: managing controllable expenses to budget, associate hiring and scheduling functions, merchandising presentation, product re-stocking, proper documentation of receipts and stockroom organization of inbound freight, proper cash handling controls and other point of sale (POS) transactions. Supervising, directing and training all store personnel on corporate guidelines and directives, along with maintaining responsibility for inventory control, payroll record documentation, loss prevention, store safety standards and ultimately maximizing store profit margins. The Store Manager is in sole charge of the store and in no event will he / she spend more than 40% of his / her work-time performing duties that do not involve direct management of the store and supervision of employees.
1.Fully accountable for all functions of store operations, including interviewing, selecting and training all store employees on proper execution of job duties
2.Responsible for proper planning ensuring appropriate staffing levels, associate supervision, coaching, and providing clear direction on overall merchandising standards, stocking and customer service expectations.
3.Recruit, interview, select and train all store associates. This includes extending job offers.
4.Appropriately and timely resolution of associate relations and all customer issues. Partner with Regional Manager, Human Resource support and corporate office, as needed.
5.Responsible for store compliance on all corporate policies, procedures and directives and utilizes sound judgment in decision making and execution of same.
6.Responsible for maintaining and managing all controllable store expenses to assigned budget.
7.Maintain and oversee accuracy of record keeping, including but not limited to the
following; cash handling, sale & refund receipts and attendance records.
8.Protect company assets including merchandise, fixtures, furnishings, equipment and supplies. Train store associates on theft prevention techniques.
9.Appropriately delegate workload assignments while managing day to day operations.
10. Perform all associate counseling & corrective actions, including annual performance evaluations and terminations as needed.
11. Ensure accuracy of payroll information and process weekly.
12. Continuous focus on growth of customer mailing list efforts.
13. Maintain safe working and shopping environment for both employees and customers. Always practice safe usage of all store equipment and provide appropriate service levels to deter against theft. Report suspicions of theft and unsafe behavior to the Store Manager, or Regional Manager immediately. Conduct monthly safety meetings with associates.
14. Maintain active, candid, open levels of communication with Regional and Zone Manager.
15. Perform other duties as assigned by supervisor.
On occasion, but in no event more than 40% of Store Manager's work time he/she will unload trucks; lift, open, unpack boxes of merchandise; use box cutter to open boxes; use 2/4 wheel dolly; use carpenter tools to build displays; use ladders to stock/pull merchandise; run cash register; use 10 foot rollers to unload trucks; sack purchased merchandise and carry to customer\u0027s car; lots of walking and standing; sits at desk to do paperwork.
- CB* IDLINKEDINGlassdoor
Guest Service Clerk PT
To provide the fastest and most pleasant guest service by performing the duties related to the front porch.
1.Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
2.Properly bags guests' orders to insure purchases are not damaged.
3.Works well with all co-workers and supervisors.
4.Places guest's purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest's vehicle.
5.Performs price checks.
6.Relay guest problems to supervisor.
7.Retrieves carts from parking lot.
8.Cleans front end, break room, rest rooms, lobby, parking lot, etc.
9.Cleans garbage and debris from carts and baskets.
10. Performs all other duties as assigned by management.
1.Friendly, outgoing personality.
2.Ability to work well with others.
3.Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
4.Ability to stand for extended periods of time.
5.Ability to retrieve and push in shopping carts.
6.Ability to bend and lift to load customer orders into cars.
7.Effective communication and customer service skills.
Food Service Clerk
Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different!
The Food Service Clerk is responsible for keeping all food service cases stocked and clean during business hours. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department.
Essential Duties & Responsibilities
Ensures cleanliness of food service cases, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
Stocks food service cases; includes presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy.
Examines the rotation of all food service products paying particular attention to expired stock and discarding outdated or spoiled items.
Responds positively to customer's inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
Monitors the point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.
Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
Prepares various food service items; includes using the appropriate ingredients and proper cooking times for product being made.
Uses knowledge of scales and weight measures to accurately weigh and label products.
Participates in pre-inventory preparation; includes back stock and assuring tags match products.
Sustains a high level of product knowledge and product preparation.
Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
Other duties as assigned.
Education and Experience
High school diploma or equivalency degree.
Preferred 1 -2 years grocery retail experience in Food Service department processes and procedures.
Previous experience in a natural foods industry is a plus.
Knowledge, Skills, and Abilities
Must maintain the highest level of customer service at all times.
Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
Must have the capacity to take initiative when problems arise.
Flexibility to adapt in a variety of situations.
Must have advanced attention to detail with the capability to prioritize and meet deadlines.
Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
Ability to multitask and have excellent organizational skills is essential.
Must be able to lead, support, and contribute to team goals.
Ability to work varied hours/days as business dictates.
Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
Must have basic knowledge of math, weights, and measures.
Must have skills working with all food service equipment such as knives, slicers, scales, and ovens.
Capability to cut and weigh various amounts of meats, salads, and cheeses.
- Sit Rarely 1–2 hours• Stand Continuously 1–8 hours • Walk Continuously 2–8 hours • Drive Frequently 2-4 hours • Balance Frequently 34–66% • Bend Occasionally 1–33% • Climb (2–6 ft) Occasionally 1–33% • Crawl Occasionally 1–33% • Crouch/Squat Occasionally 1–33% • Kneel Occasionally 1–33% • Reach (forward & overhead) Frequently 34–66% • Twist (45 degrees at waist) Occasionally 1–33%
0–10 lbs. Occasionally 1–33% • 11–25 lbs. Occasionally 1–33% • 26–50 lbs. Occasionally 1–33% • 51–100 lbs. Never 0% Repetitive Motion
Right & Left Grasping Frequently 34–66% • Fine Manipulation Occasionally 1–33% • Pushing and Pulling Occasionally 1–33% • Lower extremities Never 0%
- Inside – 90% Outside – 10% • Some extreme temperatures are possible. Some ventilation and exhaust fans.• Refrigerated and ambient environment 35 to 90 degrees
Please click on the short video hyperlink about Fresh Thyme and see what we're all about:
About Fresh Thyme Farmers Market
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Search Firm Representatives, please read carefully:
Fresh Thyme is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Fresh Thyme via-email, the Internet or directly to hiring managers at Fresh Thyme in any form without a valid written search agreement in place for that position will be deemed the sole property of Fresh Thyme, and no fee will be paid in the event the candidate is hired by Fresh Thyme as a result of the referral or through other means.
Senior Customer Service Clerk
Applications Accepted From: All Persons Interested
Division: Customer Experience
Section: Park Place
Workdays & Hours: *Varied (hours within Mon
Sun, 8:15 am
8:15 pm / Rotating Shift)
- Subject to change
Description of Duties/Essential Functions:
Houston Public Library (HPL) is seeking energetic, flexible, team-oriented people with a passion for customer service to work as Senior Customer Service Clerks. Successful candidates will communicate effectively, provide exceptional customer service, enjoy working with, learning, and teaching new and emerging technologies, be at ease multitasking in a fast-paced public service setting, and enjoy interacting with people of all ages from diverse backgrounds. The current position is at the Vinson Neighborhood Library. All persons interested should apply, as other positions may become available. The selected candidates will greet and interact with customers at the customer service desk to find basic information and library materials, collect fines and fees using computer-based software, facilitate the use of public computes and laptops, troubleshoot technology-related materials, provide information regarding library services, programs, policies, and procedures, retrieve materials for customers and shelve returned library materials, and work one evening a week and a weekend rotation (Saturday and Sunday).
The Senior Customer Service Clerk – Youth will:
- Provide programming in the library for all ages including open job labs, computer classes, story time, crafts, STEM kits, and after school zones;
- Apply an energetic, enthusiastic, and tech savvy approach to all aspects of service and program delivery;
- Assist with collection maintenance;
The Senior Customer Service Clerk – International Services will:
Enjoy working with a culturally diverse community and apply an energetic and enthusiastic approach to attracting newcomers to the Houston Public Library;
Assist in coordinating English classes (ESOL), Citizenship classes, and adult literacy classes at the location;
Play an active role in connecting underserved populations to library and community resources and opportunities
Assist with planning and implementing special events for both the location and system-wide;
The Senior Customer Service Clerk – Technology will:
Provide programming in the library for all ages including open job labs, computer classes, and after school zones;
Provide technology assistance to library customers and staff including e-mail, answering Microsoft product questions, and navigating the Internet;
Work closely with other technology instructors to develop strategies to meet customer technology instructional needs including computer classes, open labs, and teaching aids and tools
Assist with innovative library services and programming; and
Assist with collaborative efforts within the local community by participating in outreach and programming events;
The Senior Customer Service Clerk – Library Support Team will:
- Interact with customers at the customer service desk to find basic information and library materials;
- Gather necessary information to resolve routine customer requests and respond to basic information inquiries;
- Retrieve library materials for customers and sort books, publications, and other items according to established procedures and return to shelves, files, or other designated storage areas;
- Collect fines and fees using computer-based software;
- Facilitate the use of the public computers and troubleshooting technology-related issues;
- Assist customers regarding library services, policies, procedures, resources, basic technology, and computer usage;
- Assist with passport as needed;
- Assist and participate in special projects;
HPL serves a population of 2.2 million citizens through a network of 37 Neighborhood Libraries spread out across the Houston area, a Central Library, and three Special Collections Libraries. For a listing of our locations, please visit www.houstonlibrary.org/hpl-locations.
Applicants are encouraged to submit a Cover Letter and Resume when applying.
Position requires stooping and bending; lifting of library materials up to 20 pounds. Must be able to move freely throughout the library to file/retrieve library materials. Must be able to effectively communicate orally and in writing.
MINIMUM EDUCATIONAL REQUIREMENTS
Requires a high school diploma or GED.
MINIMUM EXPERIENCE REQUIREMENTS
One (1) year of clerical/customer service experience is required.
MINIMUM LICENSE REQUIREMENTS
- Proficient computer skills and working knowledge of Microsoft Office;
- Experience working with children and families;
- Experience working with people of diverse backgrounds;
- Ability to communicate effectively orally and in writing;
- Strong interpersonal skills and the ability to collaborate with others; and
To better serve our diverse communities, fluency in a foreign language is highly preferred.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test
SAFETY IMPACT POSITION No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 12
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-1472.
If you need special services or accommodations, call (832-393-1472). (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EEO Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
Payment Services Customer Service Clerk - GBS
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Payment Services Customer Service Clerks (CSCs) are responsible for providing support to internal and external clients with questions or concerns related to payroll, accounts payable, and expense reimbursement. Support is provided in a traditional contact center environment handling inbound phone calls and emails. As an Aramark Payment Services CSC, you must demonstrate the ability to become a subject matter expert in payroll and accounts payable matters in order to resolve complex issues and provide high-quality customer care in a timely, professional and knowledgeable manner.
Manage a high volume of inbound phone and email contacts from Aramark's service locations, vendors, employees, and management
Perform research and analysis necessary to provide solutions to questions or concerns related to payroll, accounts payable, and travel and entertainment expense reimbursement
Understand the complete end-to-end business processes; provide exemplary customer service and assist in troubleshooting issues using a "First Call Resolution" strategy
Easily navigate through multiple systems and websites; educate customers on how to leverage online tools when appropriate
Maintain concise and complete call documentation on incidents using the Service Now technology platform
Meet weekly and monthly Key Performance Indicators (KPIs) for quality, customer satisfaction, and general productivity levels
Prior experience in successfully performing entry-level customer service functions in a call center environment required
Superior customer service skills; must be passionate about delivering quality service and making a difference in the customer experience
Effective oral and written communication skills; must demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
Ability to work in a collaborative, team oriented environment; comfortably develop relationships with diverse groups and various levels of financial and operating personnel
Self-motivated and results-oriented; sets goals and strives to meet goals
Ability to prioritize assignments/projects and multi-task within restricted time constraints
Demonstrate a high attention to detail and complete activities with accuracy
Ability to learn quickly and adapt to change in a fast-paced, high performance culture
Must be dependable by demonstrating exceptional habits of attendance and schedule adherence
Possess strong computer skills - Windows, Excel and Outlook - and be internet browser proficient
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Customer Service Clerk - Service Center LTL Trucking
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide customer service duties in the service center, as well as support to other members of Old Dominion in a fast paced high call volume environment. A customer service representative is organized, has excellent communication skills, knowledgeable, task oriented, and has the ability to multi task. The positions assists customers by giving rate quotes, status of shipments, tracing shipments, and provides assistance with scheduling customer pickups and completing forms, such as, bill of lading, etc. The Customer Service Representative responds promptly to customers and coworker's inquiries through AS400, SAP, telephone, email, and any other computer/internal freight monitoring systems used within the company, etc. in order to achieve the highest level of customer satisfaction.
Tammy Dunham - Customer Service from Old Dominion Freight Line, Inc. on Vimeo.
Perform general customer service by responding to emails, scheduling delivery appointments, giving rate quotes, sales bids, status of shipments, helping customers correctly fill out bills of lading.
Respond to customer issues, may include but not limited to looking up information, completing reports and updating websites, recording necessary information and responding to emails.
Handle inquiries from members of Old Dominion by responding to emails, completing reports, etc.
Perform computer functions using SAP/AS400 and Microsoft Office to complete reports, spreadsheets, emails, memos, look up information, etc.
Must communicate well through many forms such as phone, email, face to face, etc.
Files bills of ladings and delivery receipts.
Operates office equipment such as fax machines, copiers and phone systems.
Creates, maintains and enters information into databases such as SAP or AS400 or other company/internal freight monitoring system used within the company.
Completes forms and reports in accordance with company procedures.
Responsible for maintaining open and concise communications to ensure a satisfactory customer service experience.
High School Degree or Equivalent preferred.
Office experience preferred. Microsoft Office Skills using Word, Excel, PowerPoint, and Outlook required.
Some Service Centers may require Spanish Bi-lingual
Join the OD Family Today!
As a Full Time member of our Family, you are eligible to receive:
Health, Dental & Vision Benefits
Short Term & Long Term Disability
Flex Spending Accounts
401(k) retirement Plan
Employee credit Union, Vacation & Holiday
"Birthday Holiday" who doesn't love some extra attention on their Birthday?
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
Service Meat Clerk
Job Title: Service Meat Clerk FLSA: Non-Exempt
Department: Meat Revision Date: 05/2015
Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Meat and/or Seafood Department.
Accountable and Reports to: Store Director, Assistant Store Director; Managers GM, Perishables, and Store Operations, Assistant Managers, Meat Manager, Assistant Meat Manager, Seafood Manager; Assistant Seafood Manager; Meat Specialist
Direct Reports: Under certain circumstances, part-time stockers could receive direction from the person in this position
Primary Duties and Responsibilities:
1.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
2.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
3.Makes an effort to learn customers' names and to address them by name whenever possible.
4.Assists customers by:
- escorting them to the products they're looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience.
5.Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
6.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
7.Wraps, weighs, and labels product.
8.Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
9.Finishes trims on steaks, roasts, and chops in preparing these retail cuts, including seafood for traying.
- Prepares and organizes seafood items for display.
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
- Replenishes and organizes the coolers.
- Reports out-of-stock products to appropriate personnel.
- Trays, slices, tenderizes, and grinds product.
- Removes trash in a timely manner.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
1.Prepares some signs for the department.
2.Orders replenishment merchandise as directed by management.
3.Assists in other areas of store as needed.
4.Performs other job related duties and special projects as required.
Education and Experience:
High School or equivalent experience, food safety training. Six months or less of similar or related work.
Must be physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Knowledge, Skills, Abilities and Worker Characteristics:
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.
Equipment Used to Perform Job:
Knives, Grinders, Patty Maker, Tenderizer, Slicer, Pallet jack, Tumbler, Wrapping system, and Rotisserie.
Deals with customers on a daily basis and vendors/suppliers on an as needed basis.
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