Coin Machine Collector Job Description Sample
PT Parking Meter Coin Collector - Silver Spring, MD
Job Description: Retrieve, deposit, secure, load, unload and move parking meter coin revenue from individual parking meters within designated worksites. Report and record the condition of parking meters during the collection process.
Required Skills Requires a high school diploma or its equivalent. Has knowledge of commonly used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity and latitude is expected. Works under general supervision. Typically reports to a supervisor or manager.
Employment Type Part time
Career Level Entry Level
Job ID 52234026
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world's leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers.
We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset.
Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference.
It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results.
Our focus on Bringing Service to Life is more than a tagline, it's the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver.
We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional AreaOperations & Maintenance
DepartmentThe Transportation & Infrastructure business unit has four main business streams - surface transportation, aviation, fleet maintenance and infrastructure services, with over 1000 personnel providing these services in the federal, state and local markets. Our transportation surface and infrastructure business includes traffic control centers, intelligent system specification, deployment and maintenance, traveler information systems, back office capabilities, program management, congestion management and general operations.
Our business with state and local governments include parking management systems and technicality upgrades and parking enforcement. In addition we provide fleet maintenance services to a number of public utilities and municipal authorities.
Coin Room Machine Operator PT
It's the way we walk into a room. It's the confidence we have in our work. It's our motivation to perform at the highest level. It's Brink's Pride. You'll find it when you step into any of our 1,400 global locations. You'll find people who respect our 150+ year legacy and are passionate about the future. You'll find your team.
As a Coin Machine Room Operator, you'll support coin processing operations in one of our branch locations. You'll work with high degrees of professionalism and precision to ensure machines operate properly and assets are kept orderly.
Your Role as a Coin Machine Room Operator
In branch locations around the world, we're doing critical work that keeps modern commerce moving. We verify bank deposits, prepare shipments for local businesses and connect money from one place to the next. Members of our Coin Room team drive the production of our facilities, ensuring machines are operational and accuracy is maintained.
Additional responsibilities include:
Monitor all aspects of production, detecting and resolving malfunctions with necessary procedures to ensure maximum quality and efficiency
Monitor levels of coin bin at all times to maintain constant coin supply during production
Complete preventative maintenance requirements and properly troubleshoot malfunctions
Enter all verification activity into logs as processed
All other essential job functions
The Skills You Need
We're looking for professionals who fulfill the promise of our brand. A promise to uphold the integrity of our legacy and embrace our future. A promise to respect the trust we've earned and pay it forward with the work we do. Coin Machine Room Operators operate in an armed environment and are required to have six or more months of production experience.
Additional requirements include:
At least 21 years of age
A valid firearms permit OR ability to pass applicable firearms licensing requirements
A valid guard card OR ability to obtain a guard card or any other required licenses
Ability to lift at least 50 pounds as measured by Brink's Human Performance Evaluation
Ability to pass an audiogram evaluation
The Ideal Candidate
Are you cut from the Brink's cloth? We prefer candidates that have coin processing experience and light mechanical aptitude. Candidates with data entry experience will also be given preference.
A Career Worth Building
At Brink's, we value our team members. We invest in growth and opportunity by providing world-class training opportunities both locally and globally, such as Brink's University. We also believe in cross-training our team members in order to ensure diverse skillsets.
Other benefits of building your career at Brink's include:
Insurance, including health, dental and life
401(k) with company match
Paid vacation and holiday pay
A strong, team-oriented culture
The strength and stability of our 150+ year history
Brink's is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we're needed. We do it because we're trusted and valued. We do it because it makes us proud. Brink's Proud.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify all qualified candidates of their status. Thank you again for your interest in a career at Brink's U.S. For more information about future career opportunities, join our talent network, like our Facebook page or follow us on Twitter.
Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protect
Coin Buyer U.S. & World
To provide numismatic and bullion coin sourcing and purchasing as needed to meet organizational sales and marketing goals. Responsible for establishing and maintaining key vendor/mint relationships in order to secure exclusive and proprietary offers on newly-issued and secondary market coins.
Generate and maintain purchase orders and communicate with suppliers to manage incoming shipments to avoid backorder and ensure high customer service levels are maintained. Provide new product/program concepts in response to marketing needs for web, catalog, financial newsletter, and outbound channels. Closely partner with these marketing channels to understand their specific product and price point needs, and leverage your supplier relationships and negotiation skills to secure the best possible product to meet those needs at the best possible margins.
1.Responsible to ensure the confidentiality and full complete safeguarding the company's trade secrets and any of our business clients customer lists and related records.
2.Primary buyer of U.S. numismatic and bullion products to meet the needs of all marketing channels.
3.Direct and oversee all system data entry, including new vendor and item set up, item maintenance, etc.
4.Manage Purchase Orders including PO entry, transmittal, confirmation receipt, and date maintenance. This includes daily Open PO and Backorder review for follow up and expediting when necessary.
5.Mentor and supervise direct report Product Development Admin. as applicable.
6.Primary contact with grading companies for new U.S. Mint products and annual issue gold and silver Eagles. This includes managing the shipments to and from the grading services and maintaining accurate set-up company system(s).
7.Oversee SKU set-up, purchase order creation and Vault management of all consignment products.
8.Create new program/product concept proposals in response to Marketing channel input. Present and internally "sell" new U.S. coin programs to achieve strong buy-in from Marketing and Sales partners.
9.Assist in Inventory liquidation/wholesale as directed by Director of U.S. Coin Programs
10.Other duties and responsibilities as assigned by Director of U.S. Coin Programs
1.Supervise and develop a staff of 1-2 direct reports, including establishing and documenting goals and objectives, and performance management. Conduct mid-year and year-end performance reviews for all direct reports.
1.High school diploma or equivalent is required.
Experience and Skills
1.3-5 years of numismatic and coin buying experience preferred.
2.Ability to build strong business partnership relationships with suppliers, dealers, wholesalers, and mints.
3.Demonstrated ability to work with Microsoft Word, Excel & Outlook.
4.Proven success in interpersonal relations with coworkers, suppliers, and customers in a customer focused environment.
5.Good problem solving skills and ability to work effectively in a rapidly changing, dynamic environment.
6.Strong attention to detail, patience and excellent listening skills.
7.Strong negotiation skills- both as a buyer and a seller.
PLEASE NO RECRUITERS OR AGENCIES
Solid Waste Collector
Operate refuse collection vehicles throughout the City and pick up refuse and recycling materials. Receives general supervision from the Sanitation Supervisor. Receives technical and functional supervision from the Solid Waste Foreman.
EXPERIENCE AND TRAINING STANDARDS
One year of general maintenance experience performing field maintenance work within the assigned area of responsibility; some experience operating automated refuse collection equipment preferred. Training equivalent to the completion of the twelfth grade. Possession of, or ability to obtain, a valid Utah CDL, Class A within 60 days.
NIMS REQUIRED TRAINING
Employee will be required to complete NIMS IS100 and IS700 within six months of hire.
Failure to obtain/maintain license and certificate as outlined above will result in termination from the position.
ESSENTIAL JOB FUNCTIONS
Promote and follow the City's values and expectations.
Operate refuse collection vehicles throughout the City and pick up City refuse and recycling.
Operate Mechanical Sweepers, Flushers, Grinder & loaders as needed.
Operate hydraulic systems and controls on truck to successfully complete daily duties and tasks.
Perform maintenance and repair tasks on truck issued each day; grease and lubricate all moving parts; check and replace necessary fluid.
Clean assigned vehicle after completing route and return to storage facility.
Fill out maintenance and route reports.
Full range of duties as assigned including the operation of various maintenance machines and equipment at the compost facility. Also shoveling and spreading asphalt and the laying and repairing of pipelines, and ability to be available and respond to emergency operations at any hour.
Operate construction and maintenance equipment such as Refuse trucks, Street sweepers, salt/sand spreader, snow plows, dump trucks, front-end loader, backhoe, Vactor, flush truck, leaf machines, compressors, jack hammers, grinders, screens, mowers, weed eaters, blowers and chain saws.
Maintain hand tools and assigned equipment.
Install street barricades and cones prior to the performance of street repair activities.
Direct and control traffic around work sites.
Utilize proper safety precautions related to all work performed.
Respond to public inquiries in a courteous manner.
Provide information within the area of assignment.
Resolve complaints in an efficient and timely manner.
Perform snow removal and ice control duties as required.
When assigned to the Streets, Solid Waste, or Sewer sections of the Operations Division - work on projects in any of these sections when assigned.
Be available to work 15 hours at a time when needed; be available for recall at any hour for snow/ice control operation or other contingency operations.
Detention basin maintenance; inspect and clear obstructions from storm drains, sewer lines, gutters and culverts; assist in repair of sewer mains, man holes; tap sewer mains.
Participate in safety and risk management activities; take action to reduce liability to the city.
Attendance and punctuality are essential functions of this position.
Employee is required to work as a team and frequently meet with co-workers and supervisors; employee is required to communicate in-person with the public during office hours; and employee is required to use on-site equipment.
Perform related duties and responsibilities as required.
MARGINAL JOB FUNCTIONS
Respond to and resolve difficult and sensitive citizen inquiries and complaints.
Knowledge, skills, abilities:
Methods and techniques of refuse and recycling collection and disposal.
Basic equipment maintenance and repair methods and techniques.
Methods and techniques of general construction, maintenance and repair related to the area of work assigned.
Operational characteristics of mechanical equipment and tools used in the area of work assigned.
Occupational hazards and standard safety practices.
Learn to perform unskilled and semi-skilled maintenance, construction and repair work in the area of work assigned.
Operate a variety of vehicular and stationary mechanical equipment in a safe and effective manner.
Perform a variety of manual tasks for extended periods of time and in unfavorable weather conditions.
Perform heavy manual labor; work independently in the absence of supervision.
Understand and follow oral and written instructions; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include walking or standing for extended periods of time, operating assigned equipment.
Maintain effective audio-visual discrimination and perception needed for: Making observations, communicating with others, and operating assigned equipment and vehicles as required by the position.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain mental capacity which allows for effective interaction and communication with others.
Ability to comply with all city policies and regulations, including safety and risk management standards.
The work conditions described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working conditions involve travel from site to site. Work in a refuse environment. Exposure to waste and infectious materials. Exposure to dust and noise. May work at heights or in deep trenches. Work in inclement weather conditions. Heavy lifting, standing, climbing, and stooping.
CRIMINAL HISTORY BACKGROUND CHECK
Successful applicant must pass background check.
MOTOR VEHICLE REPORT
Driving record of successful applicant will be obtained by the HR office.
Successful applicant must submit a copy of above education requirements when requested.
VETERAN'S PREFERENCE POINTS
Applicants MUST submit a copy of their DD-214 to the Human Resource office during the interview process. This is for initial appointments only.
Range 30 - $1,221.46 to $1,669.09 (Bi-weekly Rate) (DOQ). Typically hire at minimum. This position is eligible for benefits.
On-line applications will be accepted at www.ogdencity.com until Wednesday, March14, 2018. If you do not have access to a computer, you may come to the Ogden City Human Resources office located at 2549 Washington Blvd., Suite 220, Ogden, UT 84401 between the hours of 8:00 a.m. to 5:00 p.m. Monday through Friday.
All applications/resumes will be evaluated and ranked on the basis of relevant education and experience as stated therein. Highest ranking applicants may be invited for a personal interview.
WE ARE A DRUG FREE WORK PLACE
Call Center Collector – Late Stage Collections - Debt Collector (Finance)
Collections Recovery Account Representative – Call Center Agent
If you are you ready to take your next big career step with a respected leading provider of tailored marketing and loyalty solutions, then join us at Alliance Data! As providers of branded credit cards for top companies, it's easy to assume we're simply a bank – but the truth is, we're so much more than that. Rather than building our portfolio, we focus on growing our partners' sales. Our team of experts is on the cutting edge of marketing, loyalty and data-driven insights – making us relationship builders who drive results and create connections. That's deliberately different, and that's exactly who we are.
Due to our continued success, we are seeking results-driven Recovery Collections Account Representatives to join our growing team. In this position, you will review charged off account records to determine the best course of action for that account. You will be asked to use multiple lawful collection techniques to maximize collections and achieve objectives including skip tracing, and telephone contact.
At Alliance Data, we consider ourselves to be a family – one that works hard together, supports each other and motivates each other. It's all rooted in our culture – one that embraces inclusion and diversity while empowering each associate to progress personally and professionally. If this sounds like the career move you've been waiting to make, and if you meet our qualifications, we want to talk with you! Contact us today!
"What's in it for you?"
Competitive Compensation performance-based incentives!
Medical, Dental, and Vision Coverage
Fitness reimbursement and wellness programs
401(k) with company match
Employee stock purchase plan
Paid time off
Back-up child care
A dynamic and innovative work environment
Countless career and development opportunities
And so much more!
We are looking for adaptable and dependable Recovery Collections Call Center Agent who combines a background in banking or collections support to secure payment arrangements with a strong drive to succeed. You should also have the time-management and organizational skills necessary to effectively handle multiple expectations and thrive in a performance-based call center environment. It is also vital that you display exceptional verbal and written communication, negotiation and active-listening skills, as well as the ability to easily establish rapport and credibility with a variety of customers.
Recognizes different account situations and uses appropriate collection techniques. Makes suggestions for the handling of exceptional account situations including: bankruptcy, Consumer Credit Counseling (CCC), deceased, legal, fraud, and billing disputes
Complies with collection policies, various state and federal laws, rules and regulations governing credit and collections
Verifies accuracy of accounts. Maintains customer database on computer for updated demographic information and ensures that self and all other collectors input collection notes into system.
Updates and documents account information and records.
Selects appropriate customer correspondence.
Locates customer through acceptable skip tracing techniques.
Adheres to collection laws and internal guidelines.
Analyzes customer financial information.
Follows prescribed guidelines for bankruptcy, CCCS fraud and disputes.
High school diploma or GED
Stable employment record
Ability to maintain outstanding attendance at all times
Schedule flexibility to work 40 hours per week including days, evenings and weekends
Ability to effectively communicate in a respectful and assertive manner
Willingness to submit to and pass E-Verify and background check
Ability to feel comfortable sitting for most of an 8h shift
Excellent research and negotiation skills
Good organizational skills
Show ability to priority and multi-task
Excellent computer abilities to navigate our care systems, as well as the Windows environment
Strong problem solving skills
Basic data-entry and typing skills
- 3-5 years of Recovery/Post Charge Off Collections experience
Build trust. Work Together. Communicate Openly. Innovate and Create. Teach and Learn. Give Back. Have fun and grow with us!
Alliance Data card services
Alliance Data is a leading global provider of tailored marketing and loyalty solutions, delivered through branded credit programs that drive more profitable relationships between our brand partners and their cardmembers. We offer private label, co-brand, and commercial products to many of the world's most recognizable brands. We uphold our Know more. Sell more.® promise by leveraging unmatched customer insights, advanced analytics, and broad-reaching innovative capabilities. It's how we deliver increased sales to our partners, build enduring loyalty to their brands, and provide more value to our cardmembers.
Alliance Data offers a competitive salary and a comprehensive selection of benefit options including 401(k).
Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with all applicable laws.
Alliance Data is an Equal Employment Opportunity employer.
Alliance Data participates in E-Verify.
To learn more, visit www.KnowMoreSellMore.com/careers
Data Collector III
Jacobs is one of the world's largest and most diverse providers of full-spectrum technical, professional and construction services for industrial, commercial and government organizations globally. The company employs over 54,000 people and operates in more than 25 countries around the world. For more information, visit www.jacobs.com http://www.jacobs.com
At the US Army Aberdeen Test Center (ATC) within Aberdeen Proving Ground, Maryland, Jacobs Technology employees, along with our teammate companies Caelum, SOI, eLe, and Trident, ensure the weapons, vehicles, and equipment that the war fighter depends on are safe, effective and reliable.
Utilize structured complex data collection methods to record reliability, availability, and maintainability, logistics supportability, and performance data during developmental and/or operational testing of highly complex military/non-military automotive, electronic, general equipment and ordnance materiel.
Apply extensive knowledge of the operating characteristics of equipment and of maintenance procedures to report critical test data used in the evaluations of such materiel.
Act as the lead technician when multiple personnel are assigned to collect data on the test program and no higher-graded employee is assigned to the project.
Provide technical guidance, assistance, on-the-job-training and closely monitor the work of the assigned lower-graded employees.
Monitor work in progress and review and initial completed work generated by lower-graded employees for quality assurance, completeness and accuracy on a daily basis.
Submit work to higher-graded employee for quality assurance, accuracy and completeness checks on a daily basis.
Travel may be required.
Overtime may be required.
Other duties as assigned.
3 years' experience in performing data collection of military/non-military equipment and associated maintenance concepts (Associate's Degree in a technical area may substitute for 6 months experience. Bachelor's Degree in a technical area may substitute for 1 year experience)
Essential Functions Form:
UNUSUAL OR SPECIAL PHYSICAL REQUIREMENTS OF POSITION
May require sitting in front of a computer for extended periods of time (up to 75%). The ability to bend, stoop, squat, crawl, crouch, kneel, reach above shoulder level and climb onto or into a vehicle is required (up to 50%). Walking a minimum of 50 yards over rough terrain is required (up to 25%).
DESCRIPTION OF WORK ENVIRONMENT
Work environment may be inside or outside depending on the task. The ability to work in outside field conditions that include hot and cold extreme temperatures and other outdoor climatic conditions is required (up to 50%). Must be able to work in areas where only portable restroom facilities are available (up to 50%). Work environment may be fast-paced and require work under pressure to meet deadlines associated with the completion of a task.
Must be available to perform job functions at sites other than APG. Travel may be required.
EQUIPMENT AND MACHINES INVOLVED IN WORK TASKS
Must have experience using a computer and Microsoft Software or successful completion of two recognized computer classes. Provides assistance to higher-graded employees engaged in the on-site collection of reliability, availability, maintainability, logistics supportability, and performance data during developmental and/or operational testing of new military/non-military automotive, electronic, general support or ordnance material.
Acquires through formal and informal classroom and on-the-job training a practical knowledge of the characteristics, properties and uses of equipment necessary to carry out the data collection process. Work also requires regular use of typical office equipment such as the personal computer, copiers, and fax machines.
CRITICALITY OF ATTENDANCE
Attendance is critical at all times during normal duty hours. Work outside of normal duty hours, including weekends and holidays, may be required with as little as one-hour advance notice.
OTHER ESSENTIAL FUNCTIONS
Must be able to communicate effectively, both verbally and in writing. Must be able to obtain an interim secret security clearance in order to gain access to required areas, networks and systems within thirty (30) days of date of your offer letter.
Must be able to obtain and retain a secret security clearance. Must be able to provide proof of U.S. citizenship. Must be able to obtain and retain unescorted access to work areas.
May be subject to physicals or exams due to the work area in which you are assigned. May be subject to exposure to noise, temperature extremes, and fumes from fuels and solvents. Must be able to wear personal protective equipment as required.
Must have a valid driver's license and personal transportation for the purpose of moving around the proving ground to accomplish job functions and in order to operate a rental vehicle if and when travel is required.
Must have personal vehicle at your work location and readily available for use at all times in order to move from site to site to fulfill requirements associated with task support. Must be able to obtain and maintain a military driver's license within 30 days of employment.
Healthcare Insurance Collector
Do you have a passion for healthcare and helping others? Do you enjoy working with numbers in a fast-paced environment? Jump-start your career in our patient account services department and apply today to be a Collections Specialist.
We serve and enable those who care for and improve human life in their communities.
Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area. Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community.
The Collector is responsible for performing account follow-up and resolution of insurance and patient receivables.
Duties include, but are not limited to:
Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
Review EOB's, remits and payer correspondence in the course of performing account followup and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
Identify problem accounts and escalate as appropriate
Maintain compliance with pool completion requirements
Maintain required productivity and QA standards
Knowledge, Skills & Abilities
Communication – communicates clearly and concisely, verbally and in writing.
Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
Interpersonal Skills – able to work effectively with other employees, patients and external parties
PC Skills – demonstrates proficiency in PC applications as required
Policies and Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic Skills – able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
- High school diploma or GED required.
- Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.
Certificates/License - N/A
At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more!
Check us out or follow us on LinkedIn at https://www.linkedin.com/company/parallon-business-solutions
No April Fools'! Start your April off with Paid Training on April 2nd with Excellent Benefits Starting May 1st!
Opportunity to join our team as a full-time Collector in our Spring training class starting on April 2nd in our Muncie location!
We are committed to providing expert guidance to our clients and customers on their journey to financial success! Navient team members bring passion, commitment, and integrityto our business. We drive results andfoster the innovation that makes us an industry leader. Choose Navient as the next step in your career! Be proud of where you work, be proud of your career - join Navient!
Paid training will be Monday through Friday for 3 weeks from 8:00 a.m. to 5:00 p.m and attendance is mandatory. The shift after training will be Monday through Friday, 3 days from 8:00 a.m. to 5:00 p.m. and 2 days from 12:00 p.m. to 9:00 p.m. This shift requires 1 evening Friday shift per month from noon to 9:00 p.m. and 4 mandatory weekend hours (1 Saturday) per month.
As a Collector, the pay is $11.00 an hour plus monthly incentive bonus based on performance with benefits starting the 1st of the month after you are hired! Some of which include:
$11/hour plus eligibility for Monthly Performance Bonus
3 weeks of PTO (increases to 4 weeks after just 1 year of service)
Excellent Benefits (medical, dental, vision)
401K (plus employer match)
On-Site Fitness Center
Business Casual Environment
The Collector is responsible for performing collection activities to recover losses from assigned accounts. The incumbentwill locate and communicate with debtors via phone and written notices to obtain repayment in full or to establish acceptable payment arrangements, as well as resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations.
Minimum of six months of progressive work experience.
PC skills and experience in a Windows environment (including familiarity with using a mouse)
Basic keyboarding skills
Must be able to obtain required License for collecting
High School Diploma or GED
Effective written and verbal communication skills
Ability to follow written and/or verbal instructions
Good mathematical skills including calculator skills
Ability to work independently while being a team player.
Ability to meet aggressive daily, weekly, and monthly production and quality goals
Strong organizational skills and the ability to meet tight deadlines
Excellent verbal communication skills, effective telephone techniques and the ability to be firm, direct, and concise, while maintaining a professional manner at all times.
Negotiation, counseling and problem solving skills
Ability to work flexible day, evening and weekend hours as required
Ability to learn company collections computer system and phone system
Ability to work in a fast paced collections environment and meet daily, weekly, and monthly quality and productivity requirements.
Ability to display high levels of initiative, motivation, flexibility and creativity to devise methods of attaining productivity standards.
Must be results-oriented and persistent when faced with obstacles.
Ability and skills to effectively deal with angry borrowers, attorneys, and third parties while remaining professional at all times. Strong work ethic (example: attendance, dependability, etc.)
Previous sales or customer service experience.
ACA certification preferred.
Previous collections experience.
Knowledge of the Fair Debt Collection Practices Act (FDCPA)
Keywords: customer service, collections, customer care, outbound, inbound, client services, CSR
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender IdentityNavient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.
Date PostedFeb 26, 2018
Urology San Antonio is a group of over 200 individuals dedicated to improving urologic health and overall wellness. With over 30 medical providers across eight locations, our practice delivers the most comprehensive and convenient care in South Texas.
FAST PACED Urology practice looking for an experienced Medical Collector. The Medical Collector will be responsible for timely follow up for all claims according to State and Federal regulations. Will work the accounts receivable for denials or rejections. Ensures that all calls to Insurance companies are within a timely manner to ensure payment of claims. Required to work closely with the Billing Department to address any medical billing discrepancies, etc.
High School Diploma or GED.
1 to 3 years experience in Medical Collections.
Excellent oral and written communication skills. Knowledge of ICD-10 and CPT coding.
Ability to communicate in a professional manner with outside representatives to resolve patient accounts.
Ability to identify and resolve problems in a timely manner.
Ability to analyze and understand written communication from insurance companies including explanation of benefits.
Able to handle multiple projects while working the accounts receivable.
Knowledge of E.M.R. (Electronic Medical Records) and basis computer skills.
Ability to calculate figures and amounts such as discounts, interest and percentages.
Ensure professionalism while maintaining excellent patient service
Accurately document all patient requests and information
Keen attention to details
Adept at creative problem-solving
Ability to empathize with patients in need of care
Work 8:00AM 5:00PM, M-F
Cord Blood Bank Collector
The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2017 rankings. It is one of only 49 comprehensive cancer centers designated by the National Cancer Institute.
The Cord Blood Bank Collector educates and recruits potential donor mothers to the public cord blood donation program, collect relevant behavioral and medical history information, facilitate collection of the cord blood and ensure timely transport of the blood products to the processing laboratory. This role also has responsibility for quality control of supplies and reagents necessary for performing the cord blood collection activities.
The salary range is: min $ 33,200 mid $ 41,500 max $49,800.
1.Communication, Education, Recruitment and Donor Suitability
Promote, educate and recruit potential donor mothers: through explanation of the cord blood donation program to expectant mothers and participation in hospital programs directed towards pregnant mothers.
Perform initial screen to identify suitable potential cord blood donor mothers
Explain the donation program.
Obtain informed consent from all potential cord blood donor mothers for the collection, testing and use of the cord blood.
Evaluate donors for suitability to donate infant's cord blood
Interview donor mothers to obtain answers to a standard questionnaire designed to elicit behavioral risk factors, medical and travel history information of the donor mother and infant's immediate family.
2.Communication and with potential donor mothers/families, hospital staff and team members
Must have excellent verbal communication skills
Train obstetricians in the in-utero collection technique, including retraining as required, and monitoring of competency on an annual basis.
Participate in the education of hospital staff.
3.Product, Samples and Records Management:
Responsible for the collection of cord blood and maternal blood samples using aseptic techniques
Collect cord blood ex-utero in the dedicated collection room
Assist and/or prepare the supplies for the obstetricians performing in-utero collections
Collect and/or facilitate drawing of maternal blood samples
Prepare the cord blood donations, maternal samples and paperwork for transportation to the Cord Blood Bank on pre-arranged schedules
Utilize various computer systems and databases to enter data and complete donor mother and donor infant records.
Review hospital charts.
Must have good organizational skills
Must pay attention to detail.
Must have good writing skills.
4.Quality Control Compliance:
Perform procedures and maintain accurate documentation in compliance with current Good Laboratory Practice, current Good Manufacturing Practice and current Good Tissue Practice regulations and applicable accreditation agency standards, including but not limited to FACT-NetCord, CAP and CLIA.
Participate in the daily functions of the CBB collection room, including data and records management, inventory management, ordering and logging of supplies and reagents, cleaning, temperature monitoring, ancillary office and administrative functions.
Responsible for the quality control and documentation of all equipment, reagents and supplies that are used for cord blood collection.
Document deviations and events; notify technical and quality management personnel in timely manner and assist in the investigation of the cause and any required corrective actions.
Required: Bachelor's degree.
Required: None. May substitute required education degree with additional years of equivalent experience on a one to one basis.
Preferred: Patient facing experience.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
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