Colleter Job Description Sample
Collector / Experienced Collector
This job is located in Dalton GA. We are looking for Collectors / Experienced Collectors to join our team! You will be responsible for securing payments on past due accounts for our clients.
- Call customers about unpaid accounts
- Receive and log payment to customer's internal accounts
- Advise and follow-up with customers on unpaid accounts
- Keep records and status of customer's account
- Maintain compliance with various governmental regulatory agencies
- Previous experience in collections,. medical billing, customer service, or other related fields
- Medical field experience a plus
- Insurance field experience a plus
- Ability to build rapport with customers and secure payments
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
High school or equivalent required.
Class C driver's license required.
Employer is willing to train. Criminal record will be checked and will make ineligible for hire. Pre-employment and post-employment drug test required.
Credit history will be checked. Cash handling experience preferred. Call on delinquent accounts, take payments, make loans and provide customer service
Master File Coordinator / Billing Collector - Los Angeles, CA And West Hills, CA
Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.
Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error.
Join us and start doing your life’s best work. This Master File Coordinator / Billing Collector position is required to handle increased workload associated with Prior Authorization system setup. The Prior Authorization system setup includes the loading of letters, updating of tables, loading clinical guidelines, and updating automated decision trees.
This role is vital since without it we will risk incomplete guidelines, incomplete or incorrect approval and denial letters loaded for each client for each migration resulting in increased cost to client and decreased member satisfaction. You will be handling claims that have been denied or rejected, research claims, call insurance companies seeking answers on why claims were denied and claim resolution. Strong data manipulation and analysis is key in this role.
High School Diploma / GED or higher Previous experience in insurance claim processing or collections Basic proficiency with Microsoft Word (create and edit documents) and Microsoft Outlook (manage calendar and email) Intermediate proficiency with Microsoft Excel including the ability to create pivot tables and VLOOKUP
Bachelor's Degree (or higher) Previous experience in laboratory billing Claims denial research or analysis experience Careers with OptumInsight.
Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved.
We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality.
This is the place to do your life’s best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment.Keywords: UnitedHealth Group, Master File Coordinator, Billing Collector, Los Angeles, West Hills, California, claim processing, billing, analysis, collections a2596054-5e0f-475f-b56f-f83af418fb82 Master File Coordinator / Billing Collector - Los Angeles, CA and West Hills, CACalifornia-Los Angeles741667
Bad Debt Collector
Job Description: s: RSI Enterprises, Inc. is looking for a qualified candidate to fill our open bad debt collector position. Our company is a revenue cycle management company that performs collections, customer service and administrative support for several industries including healthcare, city and state government, utilities and municipalities. Daily job responsibilities:
Working a large case load of outstanding debts
Fielding incoming calls
Making a minimum of 150 outbound calls + 2-3 hours per day on predictive dialer campaigns
Negotiating account payoff and resolution
Skip tracing where needed for better locate info.
Adhering to all collection industry regulations, including FDCPA, HIPAA (medical debts), TCPA, FCRA, etc...
Enjoy what you do! Required Experience: We are looking for:
Energetic, hard working candidate
Customer service experience
Confidence on the phone
Adhere to all collection industry regulations
Excel and Office products experience a plus
Bilingual a plus Keyword: RSI Enterprises,Inbound Calls,Outbound Calls,Call center,collections From: RSI Enterprises
Collector 2 - Temp
Collector 2 - Temp Tracking Code T17-028 Job Description 40 hrs/wk M, T, F 8-5, W,Th 10-7, One Saturday a month POSITION SUMMARY: Contacts members with delinquent accounts by telephone and mail to make arrangements for repayment of obligation. Required Skills
Use of Spectrum/Summit system. PC skills to include word processing, spreadsheets and Outlook.
Knowledge of Fair Debt Collections Practices Act, collection techniques for all types of loans, including but not limited to initiation of small claims/legal action and repossession.
Strong, professional written and verbal communication skills and the ability to handle difficult member calls with tact and diplomacy.
Ability to work in a fast paced, team-oriented environment and complete assigned tasks within strict timeframes.
Strong organizational skills.
Understands the requirements of the Bank Secrecy Act and ensures compliance through monitoring and reporting of member activity as appropriate. Required Experience
Minimum 2 years collections experience. Minimum 1 year of skip tracing experience preferred. Prior experience working on a predictive dialer preferred. Education
High school diploma or equivalent. Travis Credit Union is a drug-free workplace. Pre-employment screening is required. Travis Credit Union is an Equal Opportunity-Affirmative Action Employer. We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, religion or religious creed, color, age, sex, sexual orientation, gender identity, genetic information, national origin, marital status, medical condition, disability, military service or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, or any other classification protected by federal, state, or local laws, regulations, or ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. Job Location Vacaville, California, United States Position Type Temporary
POSITION SUMMARY: The Collector is responsible to control delinquency on outstanding mortgage loans and to provide in-depth counseling for delinquent borrowers ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform welcome calls on newly acquired loans.
Handle inbound and outbound calls within the Predictive Dialer.
Counsel customers with delinquent mortgage payments through a process of telephone contact to bring the loan to a current status.
Document and update information in Fidelity MSP.
Maintain compliance with all FDCPA, ECOA, privacy and relevant state regulations.
Conduct skip tracing to locate borrowers.
Counsel borrowers on loss mitigation opportunities.
All other duties as needed. ESSENTIAL KNOWLEDGE & SKILLS:
Excellent customer service phone skills.
Excellent communication (oral and written) and interpersonal relationship skills.
Full knowledge of FDCPA. EDUCATION AND/OR EXPERIENCE:
Bachelor’s Degree preferred
Minimum of two years of collections experience
Mortgage Servicing experience MACHINES, OFFICE EQUIPMENT & SOFTWARE:
Experience with Windows-based PCs
Proficient with Microsoft Office applications
Knowledge of Predictive Dialer phone systems
Knowledge of skip tracing techniques ID: 2017-1916 FLSA Status: Non-Exempt External Company Name: Rushmore Loan Management Services External Company URL: rushmorelm.com
Position Overview Analyzes delinquent and over limit accounts on consumer loans, auto loans, lines of credit and credit cards in order to determine appropriate collection action. Executes the appropriate collection strategies. Essential Functions
Maintain your collection dollars within 20% of the group average for your area.
Adhere to quality monitoring standards by scoring a 90% or above on quality monitors.
Maintain your average call count within 20% of the group average.
Adhere to all FDCPA, UDAAP, TCPA and other compliance laws and regulations. Additional Job Responsibilities
Provide quality communication to the member by following our monitoring log requirements.
Contact members to collect past due accounts in order to bring accounts current.
Document collection screens with detailed and accurate information when recording information from a member.
Take inbound calls and answer member inquiries on delinquent accounts. Education and Training Requires High School diploma or GED.
Knowledge and Experience Requires one (1) year collections or comparable experience. Skill Competencies Requires basic knowledge of various office automation software including fax machine and the internet. Requires good communication and interpersonal skills.
Requires the ability to work in a high volume environment. Physical Requirements SEDENTARY WORK: Sedentary work involves sitting most of the time.
Walking & standing are required only occasionally. Close visual acuity to perform activities like analyzing data, typing, writing, viewing a computer, reading, inspecting small parts or assembling. Working Conditions Generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting.
Hours for this position are from 11:00 AM to 8:00 PM and must be available Monday through Friday with a rotating Saturday. We are off on Sunday. We are an EEO/AA We are an EEO/AA/M/F employer that hires veterans and those with disabilities. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Collector / Collection Agent
Would you like to work for a company voted "BEST PLACE TO WORK" in its industry?
Agency if Credit Control, Inc., one of the oldest and most respected billing and debt collection service providers in the Rocky Mountain region, is seeking worth individual for a collector position.
With 60 years of bad debt recovery and accounts receivable management, an expert staff of collectors and state of the art technology, Agency of Credit Control, Inc. is able to provide its clientele superior service and performance. Agency of Credit Control serves a variety of local, regional and national clients in the healthcare, retail and utility industries.
We are looking for PROFESSIONAL, ASSERTIVE collectors with the drive to be the best! We provide our agents with the value and training to take control of their personal objectives. If you are looking for a long-term career with a successful third party agency and would like to be a part of a winning team , we would like to speak with you.
We are also looking for PROFESSIONAL and ASSERTIVE individuals to fill our Administrator/Clerical position. This individual must drive to be the best! If you are looking for a long-term career with a successful third party agency and would like to be a part of a winning team, we would like to speak with you.
- Full time/Part time
- Collecting on primarily healthcare accounts for largest providers in the State of Colorado
- Pre-legal account qualification
- Skiptracing using the latest on-line tools
- State of the art collection environment
- Fun, team atmosphere
- No collections experience necessary will train
- Outbound/inbound Call Center
- A professional attitude
- Exceptional persuasive telephone skills and computer skills are a plus but by no means required.
- Bilingual is a plus but not required
- Please apply today! We look forward to hearing from you. Several available positions.
"THE BEST PLACE TO WORK IN THE COLLECTION INDUSTRY"
If you know the industry, then you know InsideARM. InsideARM and the Best Companies Group voted Agency of Credit Control, Inc. as the "BEST PLACE TO WORK" in the industry 4 out of the last 6 years! Very few agencies in the country are included in this list of "BEST PLACES TO WORK"!.
If you are looking for a place that rewards leadership and performance, we have everything you are looking for. If you want plenty of autonomy and the ability to manage your own career, look no further.
Are you are looking for a company where you can be a part of a winning team and excel? Do you want to be recognized and rewarded for exceptional performance? Do you want to experience the "BEST PLACE TO WORK"? If the answer to these questions is yes, and you have what it takes to make the "A" team, then apply with us. If you are just looking for a job, you need not apply.
Agency of Credit Control, Inc., one of the oldest and most respected billing and debt collection service providers in the Rocky Mountain region, is seeking a worthy individual to be our Customer Services Coordinator.
With over 60 years of bad debt recovery and accounts receivable management, an expert staff of collectors and state of the art technology, Agency of Credit Control, Inc. is able to provide its clientele superior service and performance. Agency of Credit Control serves a variety of local, regional and national clients in the healthcare, retail and utility industries.
Medical Insurance Collector
The Medical Insurance Collector plays a key role in professionally and courteously provide account follow-up through telephone calls, mail, email and other methods of communication. In this role, the Medical Insurance Collector must have an organized plan for timely and dependable collections of assigned patient accounts. You will
Adhere to all HIPAA regulations; maintains strict confidentiality.
Keep accurate and detailed records of all written and verbal communications and document patient account thoroughly with action performed.
Research non-payment or under payment of all charges and determine appropriate resolution.
Process correspondence received through daily mail in a timely manner.
Identify accounts for write offs and prepare adjustment form, and forward to director of reimbursement for authorization.
Successfully resolve patient and insurance inquiries from phone calls, correspondence or electronic communication. Required to be part of the call rotation.
Process Zirmed and Trizetto rejections and EOB documents daily.
Prepare and send appeal as needed.
Utilize all system tools: document manager/collection manager and others deemed appropriate by management.
- 2 years related experience in medical billing and collections.
- One year certificate from college or technical school or equivalent combination of education and experience.
- Minimum two (2) years of computer, accounting, collections and high volume medical billing and/or insurance claims processing.
- Knowledge of Medicare, Blue Cross and Blue Shield, commercial insurance, managed care carriers, Medicaid, auto, and attorney cases.
SpecialtyCare will be the premier provider of outsourced clinical services to hospitals and other healthcare providers by efficiently providing the best service, highest quality,and thoughtful innovation.
SpecialtyCare will provide superior value-added services by listening to and meeting the needs of our stakeholders.
We know that its not enough for an organization to simply state its values. We are defined by our values and we strive to live them, every day.
- Sense of Urgency
- Continuous Improvement
Healthcare Selfpay Collector
We are looking for a Healthcare SelfPay Collector to join our team! You will be responsible for securing billing payments from your customers.
- Find and inform patients about unpaid accounts
- Advise and follow-up with patients on unpaid accounts
- Review patient account receivables and contact patients regarding outstanding balances, setting up payment plans and collecting payments
- Keep records and status of patient's account
- Send out insurance claims and patient statements
- Review insurance denials and actively work the accounts for payment
- Develop tracking system for follow up accounts and tasks
- Must understand and follow HIPAA guidelines
- Previous experience in billing and customer service in the healthcare field
- Previous experience in healthcare collection
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
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