Communication Center Coordinator Job Description Sample
Center For Language And International Communication (Clic) Coordinator
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of more than 17,300 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.
The Department of Languages, Literatures and Cultures seeks an Instructional Support Technician to serve as the Coordinator of the Center for Language and International Communication (CLIC) at the University at Albany. Duties include: programmatic responsibilities, issues of technical support, website maintenance, and supervisory and administrative responsibilities. In addition, this position has a 12-month calendar year obligation.
Master's degree in a foreign language or in second-language acquisition from a college or university accredited by the U.S. Department of Education or internationally recognized accrediting organization
Proven managerial and organization skills
Native/near-native skills in a second language
Native/near-native fluency in English
Two years' experience providing college level language lab and computer instructional support to faculty and students, including familiarity with technology as applied to L2 (second language) teaching
The successful candidate will be proficient with Windows PCs, MAC computers, and MS Office applications, maintain a website and have the ability to resolve hardware and software issues.
Applicants must address in their application their ability to work with a culturally diverse population. Additional Information:
Professional Rank and Salary Range: Instructional Support Technician, SL-3 Start Date: June 2018 The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report.
This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this linkhttp://police.albany.edu/ASR.shtml Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email email@example.com. THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply onlineviahttp://albany.interviewexchange.com/candapply.jsp?JOBID=89648
Traffic Management Center Operator, Lake Worth Communication Center
IF YOU ARE INTERESTED IN APPLYING FOR THIS POSITION, YOU MUST BE WILLING TO SUBMIT TO MANDATORY DRUG TESTS, EMPLOYMENT VERIFICATION AND CRIMINAL BACKGROUND CHECK.
SUMMARY: TMC FHP Dispatch Liasion
TMC personnel at Lake Worth support the Florida Highway Patrol and Traffic Management Center in the following functions:
- Event and incident information and request liaison between FHP Communications Center and TMC Operations personnel.
- Make video stream available via the FHP Lake Worth video wall to all FHP personnel.
- Actively monitor all wrong way detection and relay the status of the alarm (false, positive, or valid) to the FHP Duty Officers on duty.
- Relay all property damage details to the TMC
- Document wrecker arrival times in CAD and provide case numbers to wreckers via the STARR procedures.
- Answer *FHP motorist assistance phone calls and document them in the FHP CAD system. Dispatch STARR wreckers as needed.
- Provide FHP Case numbers for other FDOT districts as directed by TMC Management.
- Monitoring FHP Troop K/D/C CAD Software for Crash, Disabled Vehicle and Debris, etc.
Required skills, abilities, and experience:
Knowledge of major local roads
Experience in a call center, control center or dispatch center environment.
Ability to obtain and disseminate relevant information from a variety of resources including CCTV, scanners, field personnel, internet, two-way radio and customers.
Ability to work in a fast-pace, high-energy environment.
Ability to perform real-time activities, prioritize tasks and complete them within a defined period of time.
Ability to read and interpret technical documents such as TMC rules, operating procedures or other traffic related documents.
- Ability to communicate effectively with Turnpike employees.
Transfer And Communication Center Specialist I
The Transfer and Communication Center Specialist I maintains responsibility for receiving and activating requests from multiple sources for ground and helicopter transportation. The CPTS Communications Specialist I tracks air flights from multiple helicopter vendors.
The Transfer and Communication Center Specialist I directs air traffic for site response and landing appropriately according to aviation safety and CAMTS accreditation standards. The Transfer and Communication Center Specialist I communicates issues or operational questions to Pod 4 Communications Specialist, CTL or Manager as they arise. The Transfer and Communication Center Specialist I is also expected to support Carilion's hallmarks of service excellence and quality for all job responsibilities.
Duties include, but are not limited to, the following:
1.Receives calls via telephone, EPIC, fax, secure chat room and radio. Records information via computer aided dispatch system.
Tracks air traffic using computer generated software. May serve as primary air controller for multiple air responses into designated area.
2.Prioritizes incoming calls according to unit availability and determines response mode as emergency or non-emergency. Appropriately determine/confirm level of care required and mode of transportation needed according to ALS protocols and CCPT Policies and Procedures.
3.Dispatches calls and maintains communication with staff to assure effective utilization of services according to CCPT policy and procedure. Provides ETA's for same day and future requests to call takers.
Triages calls and re-appropriates transports according to demand and urgency. Follows established processes for monitoring of flights as needed.
4.Maintains On-Time performance goals. Assures call back's to requesting facilities when transportation will not arrive on time. Assures documentation of call back and alteration of arrival time in designated location within the CAD System.
5.Maintains overall situational awareness within department as evidenced by awareness of vehicle location by GPS Tracking software, CAD systems, and daily call scheduling program.
6.Facilitates communication between CCPT Divisions and CCPT Leadership. Communicates with Clinical Team Leaders regarding staffing concerns, and helps maintain shift report log.
7.Participates in Performance Improvement activities and assigned project work. Actively participates in all cost containment measures at the unit level. Promotes an aesthetic and safe work environment.
Be at your best with an organization that equips you to do so. Whose people unite in making lives better.
At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.
Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.
Education: High school graduate or GED and successful completion of EMT-B, EMT-Intermediate or EMT-Paramedic course required. Associate degree preferred.
Experience : At least one year of experience as a CCPT CTaC Coordinator (EMT-B only), OR at least one year experience as a CCPT ground provider (EMT-B only), OR at least one year of experience as an EMT-I or EMT-P if applying from outside Carilion or any Carilion department other than CCPT. Must have a minimum of one year of experience as a Communications Specialist I in the CCPT Communciations Center before beginning Flight Follower training. At least two years of pre-hospital care experience preferred for all levels of certification.
Licensure/Certification : VAOEMS EMT-B, EMT-I, or EMT-P and AHA BLS-HCP certification required. NACCS certification required within one year of start date for all certification levels.
ACLS and PALS certification required within one year of start date for EMT-I and EMT-P certifications only. Emergency Medical Dispatcher certification preferred.
Other Minimum Qualifications : Excellent interpersonal, communication, and teamwork skills as well as intermediate skills in computer/typing, Windows applications, and medical terminology all required. Must demonstrate ability to function and multi-task complex situations.
Must successfully complete orientation and competency validation for position. Internal Carilion candidates must achieve at least meets standards on most recent yearly performance evaluation tool.
Below are our core values that we strive to embody and expect of all our team members:
CommUNITY: Working in unison to serve our community, our Carilion family and our loved ones.
Courage: Doing what’s right for our patients without question.
Commitment: Unwavering in our quest for exceptional quality and service.
Compassion: Putting heart into everything we do.
Curiosity: Fostering creativity and innovation in our pursuit of excellence.
Requisition Number: 14066
CTAC Communications Center
Shift Details: 36 hours per week and up to every other weekend
JAMIE S RATLIFF
As a not-for-profit organization, we pride ourselves on investing in our employees and the communities we serve.
Our employees strive to provide quality care in serving over 1 million residents in Virginia while living and growing their careers in the country's most livable cities and towns.
Headquartered in Roanoke, Va., Carilion Clinic is a robust system of small and large award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
Family Communication Coordinator
Educational Alliance, a New York institution since 1889, is a vibrant, dynamic organization serving New Yorkers from all walks of life. We serve everyone regardless of the language they speak, where they come from, or their socioeconomic status. We believe that everyone should have a chance to live a better life and that arts and culture, education, health and wellness, and social services can help lay that foundation. Ed Alliance “Perks”
Paid Holidays, Floating Holidays and Personal Days
Comprehensive Health Insurance
Free Gym Membership to our Manny Cantor Center Gym + 403(b) Retirement Plan
Discounts to programs at Educational Alliance
Generous Vacation Package JOB PURPOSE The Family Communication Coordinator (FCC) reviews applications for families applying to Early Childhood Education (ECE) programs and reviews documents for verifying eligibility. The FCC will enter all preliminary data of applicants into our database systems. The FCC will provide programmatic support via program operations for family engagement events and activities, outreach and recruitment and ECE activities and events for program visibility, etc. SCOPE OF INFLUENCE
Outreach and Recruitment efforts for program visibility and enrollment and maintain communication with families at-large for recruitment of family engagement programs and activities
Conduct ERSEA and ECE enrollment process for all applicants and partner with K-12 Family Advocate and ECE partners to support UPK transition
Preliminary data entry into programmatic databases KEY RESPONSIBILITIES AND ACCOUNTABILITIES Planning, Preparation and Delivery of Services
Responsible for collecting and reviewing all ECE applications
Responsible for entering all pending applications into database systems
Responsible for collection and review of all documents for verifying eligibility
Serve as a member of ERSEA selection committee for program enrollment
Maintain of waiting list for program enrollment
Provide support to ECE program components including but not limited to Family Literacy, National Centers for Families Learning, CASP
Assist with preparation and co-facilitation of parent workshops for Family Literacy, NCFL and parent meetings, parent education and family engagement
Spearhead and lead community outreach and recruitment efforts for program visibility
Ensure intake packets, communication flyers and outreach materials are up to date and ready for distribution Prepare accordingly for parent meetings including Parent Orientation, Kindergarten Transition, Transition Meetings and activities
Support , prepare, distribute and collect parent surveys for program feedback
Provide assistance in supporting incentives and program visibility for program components including child attendance, family engagement, etc. Work Enviroment
Oversee data entry of all ECE applications and ensure there are in compliance for entry
Regularly review, update and revise waiting lists
Maintain Outreach & Recruitment materials and ensure they are relevant and current for distribution
Work collaboratively ECE teams to ensure family engagement and parent participation is efficient
Maintain and keep up to date materials for distribution including but not limited to parent handbooks, flyers, outreach & recruitment, applications, intake packets
Work collaboratively with Program Coordinators in all facets of Family Literacy and NCFL including supporting materials maintenance, distribution, program visibility Interactions with Staff, Children and Families
Foster relationships with parents to educate them about program services and supports
Build respectful and reciprocal relationships with families
Strengthen collaborative efforts ECE program partners and build respectful reciprocal relationships with program partners
Provide support and co-facilitation of family engagement programs, events and activities Professional Responsibilities
Maintain and developing an understanding of Head Start goals, philosophy
Maintain and develop an understanding of Head Start Program Performance Standards for ERSEA and ECE enrollment processess
Develop and maintain an understanding and full use of program database systems
Maintain awareness of the philosophy and goals of the program in order to promote efficiency of program enrollment, family engagement and participation and program visibility
Collaborative and professional relationship with colleagues
Attend Team meetings as assigned and demonstrate willingness to incorporate new ideas and strategies to meet program standards and goals in line with best practices
Attend professional development opportunities both internal and external and deliver updated information to peers and colleagues as assigned
Attend staff meetings, program enrichment and other program events as assigned
Showing professionalism including integrity, ethical conduct and decision making
Observe strict confidentiality
Adhere to Educational Alliance policies and procedures; comply with required documentation and record keeping responsibilities Social Services unit
Maintain compliance paperwork, and submit documents by deadlines assigned
Perform other duties and responsibilities as assigned JOB REQUIREMENTS Required Knowledge
Bachelor Degree (preferred) in Social Work, Human Services, Family Services, Counseling or related field
Associate Degree or certification in Social Work, Human Services, Family Services, Counseling or related field
Bilingual (preferred) English/Chinese(Mandarin or Cantonese) or English/Spanish
One to 3 years of Case Management and demonstrated knowledge of working with families of diverse socio-economic backgrounds
Demonstrated knowledge of assessing and providing community resources to co-workers and families
Knowledge and use of MS Office Suite and advanced computer literacy
Knowledge of data entry and ability to learn and adapt to various computer systems
Effective Outreach and Recruitment strategies
Strong document management and maintenance skills
Ability to read, write and communicate in English
Strong oral and written communication with parents, children and co-workers
Excellent interpersonal skills and ability to communicate effectively, both orally and in writing.
Actively participate in community and program events including evening, weekend hours Role Key Competencies Team Player Building a Successful Team Conflict Management and Resolution Analytical Proactive Planning and Organizing Initiative Learning Orientation Communication Safety Awareness Managing Performance Adaptability EEO Info All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
Marketing Communication Coordinator
Responsibilities include performing tasks that support the activities of the Sales, Marketing and Business Development department. Duties include but are not limited to coordinating electronic messaging, literature fulfillment and tradeshow signage coordination, Compiling media statistics and interfacing with the company's CRM system.
Qualified Candidates will have:
- 1 to 3 years minimum experience in a marketing communications department.
- Strong experience with the MS Office Suite, including Word, Excel and PowerPoint.
- Experience coordinating email campaigns
- Experience using social media in a business context.
- Excellent communication skills (written and verbal) and creative thinking.
- Strong attention to detail, highly organized and computer literate.
- Ability to work well in a fast-paced professional office environment.
Salary commensurate with skills and experience. Potentially some travel required.
This position is located in our Las Vegas, NV Headquarters
Vanguard continuously drives innovation in security software and technology to stay ahead of evolving regulatory requirements and an ever-changing threatscape. Led by some of the most knowledgeable minds in the cybersecurity industry our security solutions lead the industry.
The world's largest Financial, Insurance, Government Agencies and Retailers entrust their Security to Vanguard Integrity Professionals.
Marketing Communication Coordinator
Do you want to work for a rapidly growing company that is reshaping its industry by developing innovative solutions to its customers’ most challenging problems? Basement Systems is improving the lives of homeowners across North America with premium products and unsurpassed customer service delivered by members of its international dealer network. A repeat winner as a top workplace in Connecticut, Basement Systems is an entrepreneurial environment where growth, change and success are valued.
To be part of our organization, every employee should understand and share in the Basement Systems Vision, support our Mission, and live our Values. These values—integrity, leadership, growth, innovation, and education—must guide what we do, as individuals and professionals, every day.
· Manages all aspects of local trade/home shows and events throughout year including but not limited to inventory, budgets, and ideas to improve lead generation and conversion.
· Represent our company at all networking functions, serving on committees when necessary
· Responsible for planning, execution, and public relations for all company events, including writing and distributing Press Releases
· Presents subject matter related to job duties at training events and conventions
· Assists with writing, proofreading, creating and updating marketing materials as needed
· Aid the Marketing Manager and team as needed with projects and campaigns
· Achieve organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
· Revamp and manage Professional Contacts program to generate leads
· At least 1 year of experience in PR, Communication, or Marketing
· Bachelor’s Degree in Communications, English, or related field
· Superior writing skills including use of proper grammar, spelling and punctuation
· Strong organization, planning, and time management skills
· Exceptional problem-solving skills
· Exhibit a sense of urgency and ownership of projects through to completion
· Effective communication and interpersonal skills
· High proficiency with software packages such as Microsoft Office, Adobe Creative Suite, Constant Contact, etc.
· Ability to work alone and in a team environment
· Familiarity with Mac is a plus
Non-profit seeking Communications Coordinator for a fulltime position. Applicants must have a B.S. or higher in Communications or Marketing with excellent people skills, graphic design capabilities and a history of high performance. The position involves the creation of print and electronic materials, use of social media and ability to analyze communications data. Development of a comprehensive communications strategy and implementation is expected. A portfolio of work examples will be requested prior to an interview. Salary range: $35,000 - $50,000 commensurate with experience and past success. Applicants must submit a cover letter, resume, and at least three professional references to Leigh Haslag at firstname.lastname@example.org.
Hazard Communication Specialist II - Climax Technology Center - Sahuarita, AZ
Climax Molybdenum Co., a subsidiary of Freeport-McMoRan, is the world's leading molybdenum producer and supplier. Our global operations include both primary and byproduct molybdenum mines, integrated global operations, and local customer care. We provide our worldwide partners with the most reliable supply and highest quality molybdenum and rhenium products. We have a long and successful history of conducting our business in a safe, highly efficient and socially responsible manner. We offer outstanding opportunities for individuals who seek challenging, exciting and rewarding work for a company that supplies molybdenum for a variety of high-value applications in industries ranging from steel and oil to aerospace and construction. We encourage you to take some time to explore your career opportunities at Climax Molybdenum. Under the general supervision of the Climax Technology Center Manager, the Hazard Communication Specialist authors and maintains Safety Data Sheets (SDSs) and hazard labels in compliance with global regulations applicable to the company worldwide product portfolio. Provides the regulatory interpretation on GHS/OSHA/REACH requirements for the Climax Molybdenum Company globally. Partner with transportation, labeling and packaging departments for molybdenum products.
Author and maintain Safety Data Sheets and hazard labels in compliance will all regional jurisdictions for worldwide Climax products, byproducts, intermediates, and concentrates
Ensure conformance of SDS content to the U.S. and international SDS guidelines
Monitor and keep up-to-date with the changing regulatory environment as it pertains to hazard communication and labeling and proactively communicate to the CTC manager o Communicate with internal technical experts and H&S resources to ensure SDS content accuracy and quality o Facilitate internal meetings and communications across the Climax organization to gain consensus toward SDS content
Ensure that requirements are met relating to shipping of the Hazardous Materials/Dangerous Goods and environmental regulations relating to air, water and soil as applicable to SDS’s
Participate in trade associations and/or technical associations relating to metals, such as molybdenum, lead, copper, nickel, silica, aluminum, etc.
Maintain and update product labeling required for the U.S. and international sales
Evaluate external information sources and judge suitability for inclusion in SDS’s
Monitor and maintain internal SharePoint applications, files and metadata to ensure consistency and accurate document control as well as availability to the company personnel o Responsible for maintaining current copies of the Climax SDSs in the corporate SDS repository, Sphera o Enter and maintain foreign language translations for all SDS’s and labels
Analyzes data from government publications, vendors and other sources for regulatory data and provides the impact analysis on any changes/trends that may affect SDS/labeling
Coordinate closely with Climax Moly representatives on the IMOA HSE Committee and EU team members regarding regulatory matters and REACH activities
Provide internal and external customer support to corporate customer services and sales personnel with respect to customer inquiries; assist with resolution as needed
Perform other duties as required
Minimum Qualifications* * Bachelor’s degree in Chemistry, Biology, Industrial Hygiene, Toxicology or other equivalent Sciences;AND * Three plus (3 ) years of experience in Mining, Manufacturing, Metals Conversion, Petrochemical, Chemical or equivalent industry
Able to research and analyze information of considerable difficulty and draw valid conclusions and disseminate to management in a group setting
Knowledge of authoring Safety Data Sheets utilizing software packages
Understanding of basic concepts/principles of toxicology
Technical expertise in the areas of air, water quality, and waste management permitting and site-level management
Strong analytical and good oral and written communication skills
Able to research and analyze information of considerable difficulty and draw valid conclusions (skilled in strategic and consequence thinking)
Experience in interfacing with regulatory agencies, evaluating, and complying with regulatory requirements
Demonstrate a high level of attention to detail in all contact with regulatory agencies
Familiar with management systems (ISO 9001, ISO 14001, and OHSAS 18001)
Ability to develop and maintain awareness of occupational hazards and safety precautions
Skilled in following safety practices and recognizing hazards
Preferred* * Master's degree in Chemistry, Biology, Industrial Hygiene, Toxicology or equivalent Sciences
Knowledge of and interaction with regulatory agencies
Ability to communicate in any of the following languages: Spanish, Dutch and English
Knowledge of GHS/OSHA/EU standards, REACH regulations, and compliance requirements
Criteria/Conditions* * Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
Must be able to work in a potentially stressful environment
Work is in a production plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs and ladders, work on elevated platforms, talk, hear and see
Occasionally may be required to lift moderately heavy objects (up to 30 lbs) during the course of the workday
Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
Freeport-McMoRan promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws Freeport-McMoRan has reviewed the jobs at its various office and operating sites and determined that many of these jobs require employees to perform essential job functions that pose a direct threat to the safety or health of the employees performing these tasks or others. Accordingly, the Company has designated the following positions as safety-sensitive:
Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or
Positions which are held by employees who operate equipment, machinery or motor vehicles in furtherance of performing the essential functions of their job duties, including operating motor vehicles while on Company business or travel (for this purpose “motor vehicles” includes Company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of Company business or while on Company travel); or
Positions which Freeport-McMoRan has designated as safety sensitive positions in the applicable job or position description and which upon further review continue to be designated as safety-sensitive based on an individualized assessment of the actual duties performed by a specifically identified employee. /Equal Opportunity Employer/Protected Veteran/Disability/
Job:Health & Safety
Title:Hazard Communication Specialist II - Climax Technology Center - Sahuarita, AZ
Communication Center Dispatcher
At Kalispell Regional Healthcare, our mission is to improve the health, comfort, and life of those we serve. We believe in a better future for healthcare.
With more than 4,000 employees, we are the largest private employer in the Flathead Valley. As we continue to grow, we look for people dedicated to service and quality. The Communication Center Dispatcher answers priority lines and dispatches appropriately. This position monitors and operates security infrastructure to include; closed circuit camera systems, alarm panels, radios, mass communication, and flight following systems.
Responsibilities 1. *Answers priority line calls and initiates response for all incoming Code Events, Alarm Activations and other requests. 2. *Monitors and notifies responding medical personnel after activation of Telehealth program protocol. Provides instant communication for internal Stroke Response agencies and prioritizes activation procedures. 3. *Dispatches the ALERT flight teams, secures ground transportation when necessary, monitors flight schedule, and notifies other providers as needed. 4. *Monitors flight following software and dispatches assets for the ALERT program advanced aero medical team. 5. *Utilizes complex technology systems including, but not limited to:
Amcom Phone and On Call System, Record Management system, Service Requester, Meditech, Vehicle Registration database, Physician On-Call software, paging systems, OB systems, alarm systems, Emergency Notification System and multiple camera systems. 6. *Assures that emergency procedures are followed with the appropriate notifications. 7. *Continuously monitors the Security and Maintenance radio channels, alarm panels, surveillance cameras, and electronic security systems. 8. *Identifies areas of concern and makes strategic recommendations for improvements to the Communication Center Supervisor. 9. *Assures compliance for entry and modification of On Call schedules for associated departments and clinics. Requests monthly schedules from departments and clinics when needed and assures that all schedules are entered in the designated system accurately and timely.
Qualifications 1. Computer proficiency as evidenced by pre-employment competency assessments, to include typing, general medical terminology, ten-key data entry and proof reading. 2.
Must pass CritiCall Public-Safety Dispatcher/Calltaker Pre-Employment Testing, within three (3) months of employment. 3. Previous experience in healthcare, fire, EMS, or law enforcement dispatching preferred. 4. Must communicate effectively and maintain cooperative relationships with providers, staff members, patients and the medical community.
Ability to employ tact, diplomacy and compassion with all types of people. Excellent communication skills, both verbal and written required. 5. Knowledge of principles and processes for providing customer service and meeting quality standards for area.
Possess an understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to HIPAA guidelines. 6. Must be able to manage fast paced and stressful work environment to include managing hospital response to critical code calls. Must be able to multi-task and manage multiple inputs on critical calls. 7.
Experience working with multifaceted technologies, i.e. telephones, computers, and sophisticated computer programs. Ability to learn additional software as needed. 8. Must be able to hear and understand normal phone conversations.
Must be able to differentiate between colors, read a computer screen, and speak clearly over multi-channel radio systems or other communication devices Kalispell is a dynamic community located within a thirty-minute drive of Flathead Lake, Whitefish Mountain Ski Resort, Glacier National Park, several National and State forests and parks, and the Bob Marshall Wilderness area. Kalispell is the retail, professional, medical, and governmental center of the Flathead Valley serving approximately 140,000 people in Northwest Montana.
Requisition ID2017-3460# of Openings1
Pay Period Status72
Call Center Sales/ Cox Communication
Join our Cox Communication team! If you enjoy competition and sales, then being with InfoCision is where you should be! Handle calls for Cox, and use your communication skills to help customers find the best values for their budgets. Flexible Schedules. Work happy, live happy!
- Paid Holidays and Vacation
- Weekly Pay Checks PLUS Bonus
- Flexible Schedules after 6 weeks
- Benefits available for full and part time
- Fun Professional Environment
- Fitness Center and
- Handle inbound calls
- Sell products to customers and meet sales goals
- Offer a first-class customer experience
- Have fun and love what you do
- Listening and communication skills
- Enthusiastic and friendly personality
- Computer skills
- Ability to read and follow instructions
- 18 years of age with the ability to pass a background check and drug test
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